Вы находитесь на странице: 1из 5

1.

2.
-/
- 2

3.
/-
/
4.
15 -

5.

*
1

Pro, if you and the seller in the transaction process, the seller has not been
encountered in shipping, shipping has not received the goods, the receipt of goods
in question, the bill does not require the refund credited into account other issues,
you can press the following order status way does it:
1. If the order is displayed as [waiting for buyers payment]
You just take the goods, there is no successful [Payment] does it, when you can
negotiate with the seller's own [] to cancel the order or allow the seller to close the
transaction, or other systems to automatically close the transaction timeout.
2. If the order is displayed as [buyer] paid
You can log on after the seller in consultation with [my] Taobao - buy baby [] found
that your order page, click [Refund / Return] - [only] a refund. If not contact the
seller or the seller has untreated refund buyers requesting a refund two days later,
the system will automatically give you a refund.
3. If the order is displayed as the seller has shipped
If you and the seller has negotiated need partial / full refund, you can log in [my]
Taobao - buy baby [] found that your order page, click [refund / return], select the
type of service and the reason for the refund .
4. If the order is displayed as [] a successful transaction
You can confirm the transaction within 15 days of receipt, log [I] Taobao - buy
baby [] found that your order page, click on the [Application] sale.
5. If the transaction order is displayed as [Close]
This transaction represents the state of the transaction has been completed, it is
impossible to apply for a refund (transaction closed may be because you took the
goods does not pay, the follow-up by the seller or the system closed the
transaction; or if you have applied for a refund success, money has been returned,
the transaction closed)

*Tips:
1) If you have been unable to launch a rights processing of the refund application,
we recommend that you contact the seller negotiation process oh. If you can not
consensus, we recommend that you provide a valid certificate, Taobao customer
contact process.

2) If you do the operation over the payment, but the deal has not changed the
status of an order, make sure you pay by bank card has been charged with, or
whether the money related to the corresponding recharge Alipay account, such as
those on the money you still have problems, please direct contact Alipay customer
service consulting.
3) If you operate the seller refused to refund process, and the parties can not
consensus, you can click on the requirements of Taobao customer intervention
process.

If still does not solve your problem, you can click here to consult artificial customer
service Oh!

send
another

courrier
freight

courier
waybill number

fist time
Buy

.
2

you should ask


courier

waybill number
mai gia

seller

lost

60 day

yuq musical instrument

[zhun] 1. Concentrate 2. Dominate

zhunyng exclusive sale rights; monopoly

Bndin zhunyng dynti.


The shop only sells ink pads.

Вам также может понравиться