EXPRESS

Safexpress service is an express service which involves movement of cargo in allweather proof sealed containers on feeder
and express routes. The service is time definitewith a published transit schedule covering more than 550 destinations nation
wide and provides the flexibility for surface, air and multi-modal connectivity with a wide reachassociated with Indian
airlines and air taxi operators such as jet airways, Sahara etc.

DRAFT-ON-DELIVERY
Draft on delivery is an unparalleled value-added service wherein the seller can dispatchgoods through Safexpress to the
buyer and be assured that the delivery would take placeonly when the draft has been collected.In the Safexpress DOD
system pre-alerts are sent to the consignee to allow reasonabletime for the draft to be made, thus meeting the desired
objective of express transit withthe amount ready for collection.

ALL RISK COVER

The management of Safexpress hereby undertakes and declares that:14
The company would redeem the value of the loss in the uneventful case of any shortageor damage to the consignment
whilst in the custody of Safexpress, subject to the risk charge having been paid by the sender or the recipient as per the
company policy. Theamount corresponding to the loss as declared would be paid by the company to the sender or the
receipent as required without waiting for any request for the same.

SAFEBOX
The safebox comes in two convenient sizes of 17 x 17 x 12 and 16 x 12 x 9 easilyaccomodating upto 20 & 10 kgs
respectively of your cargo. The robust design is further reinforced with internal insulation for safety of your cargo. So you
save on packagingcost and for a nominal amount it is ready for delivery with an auto insurance upto rs.5000 absolutely free
of cost.

SAFEAIR
To ensure that time sensitive cargo reaches the destination through a faster modemeeting all your requirements for the time
definite deliveries. Safeair connects your cargothrough airlines, atos and uses the services for morning and evening flights to
provide awide variety of connectivety to suit different market cutoffs.

ILM
Safexpress works on the value chain concept using a framework for examining linkages between suppliers, producers,
buyers, intermediaries & end users.Safexpress ensures the success of the entire chain, marrying local knowhow with the
bestglobal practices, technology & perspective

CONSULTING
Safexpress offers value added services beyond physical operations in the form of logistics consultancy covering a wide
spectrum of the Indian economy.15
The company plays a pivotal role in guiding diverse market segments on existing andrecommended logistics models with
various simulation modules to map transactionsusing historical data and providing befitting supply chain solutions.
FUTURE EXPANSION
Logistics services provider Safexpress plans to invest Rs 800-1,000 crore (Rs 8-10 billion) in five years to expand its
operations on the back of the boom in manufacturingand retail activities in the country.As a result of the expansion, the
company's turnover is likely to touch Rs 1,000 crore (Rs10 billion) by 2010.The company expects to fund its expansion
through internal accruals and debt as it claimsto have strong bottomline and cash reserves. The privately-held Safexpress has
beengrowing at 35 per cent and posted a turnover of Rs 450 crore (Rs 4.5 billion) in 2006-07.The company expects similar
growth this year as well, Pawan Jain, chairman andmanaging director, told reporters at the CII Logistics 2007 summit in
Chennai.Safexpress intends to set up logistics parks comprising warehouses, vendor managementservices, raw material
management and finished products storages at 32 locations acrossthe country.Each park will come up on an area of 2530 acres. A group company, which is into therealty business, has already completed around 70 per cent of the
land acquisition.The company is also establishing a 3 lakh sq ft logistics park near Chennai at aninvestment of Rs 35 crore
(Rs 350 million). It already operates a 80,000 sq ft warehousein Chennai.Through the expansion programme, the
warehousing capacity of the company will growto 10 million sq ft in the next three years from the current 3 million sq ft.The
company was planning to strengthen its presence in the air cargo segment by takingthree Boeing-737 cargo aircraft on lease.
These would cover five cities in the country bythe next financial year, according to Jain. Safexpress has also placed an order
for 380trucks to add to its current fleet of 3,000 vehicles.The company doesn't own the vehicles, but hires them through its
network of 59 vendors
.
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HEALTHCARE SEGMENT

is one of Safexpress's special focus area whichcontributes 16 percent of the revenue. With more than than 100 percent
customer retention rate Safexpress has always given due importance to the demands of their customers. Aiming at expansion,
they are investing heavily in infrastructure developmentand will soon be coming up with 32 logistics parks and will
be adding seven millionsquare feet of warehousing capacity. The investment is planned for a total of Rs 1000crore in
infrastructural development in the next three years. Pawan Jain, Chairman andManaging Director, Safexpress, says, "We
have plans for expanding our specialisedlogistics product range. This range would be specifically designed for the
healthcareindustry after thoroughly analysing its needs. Apart from offering our multi-modalservices, we will be providing
single window solutions and, along with managing thelogistics channel end-to-end from distribution channels to pharmacy
or patient level. Wewould be offering specialised logistics solutions to the rural healthcare, customised pharma and cold
warehouses pan-India, packaging solutions, implementing bar-coding to prevent spurious drugs and offering solutions as per
regulatory norms like GDP, USFDA, MHRAand GCCDP."With a view to provide customised logistics services for booming
retail industrySafexpress also sponsored the ninth Marketing and Retail Conclave. The conference sawthe presence of
leading retail players from all across the world. Vineet Kanujia, GeneralManager Marketing, Safexpress said, "The idea
behind sponsoring this conclave was to bring the retail and logistics industries closer. Safexpress has been at the helm
inharnessing and synergising the needs of the retail industry for the growth of the economy.We have successfully managed to
gather the required inputs and the coming period willsee us roll out these plans."

A SYSTEM OF SUPPLY CHAIN MANAGEMENT

Supply Chain Management is a social or softsystem which has goals, components,processes and boundary.Goals of
SCM.
To reduce inventory cost.To increase salesTo improve the coordination and thecollaboration with
suppliers,manufactures and distributor.
Components of SCM System- The componentsof a supply Chain System consist of 1.Supply Chain Software
and Hardware,2.Supply Chain Business processes andUsers of SCM System.
SCM Software and Hardware
The core of an SCM System is SCM software. Supply ChainSoftware is module based application.
Eachsoftware module automates business activitiesof a functional area in the Supply Chain.
UNIX
is the most common operating systemfor running SCM software.
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Business Processes
Business processes of supply chain includes supply chain planning,execution and collaboration and
operationalcontrol.
Users
The users of SCM systems are workersof supply chain participants at all levels.
PROCESSES OF SUPPLYCHAIN MANAGEMENT

Demand Planning and Forecasting A critical success factor to supplychain management is accurate demand forecasting. Supply chain software systems29

utilize sophisticated mathematical models for predicating future demand fromhistorical data.

Procurement Thisis the process of choosing the suppliers that will deliver thegoods and services you need to manufacture or assembly
your products or createyour services. It involves price negotiation, receiving, and verifying theshipments.

Manufacturing and Assembly Raw components are assembled into final products or raw materials are manufactured into finished goods.

Distribution This is the process of delivering your products or servicesconsumers. Distribution involves warehousing, delivering,
invoicing and paymentcollection.

Return Return and refund are important parts and also the problem pats of supply chain management.

Boundary of the SCM systems

- The boundary of a SCM system is he boundary of extended enterprise which includes the company, suppliers,
partner,distributors and customers.