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Executive Summary ---------------------------------------------------------Busy days with little time to eat; a commonality among 21st century lives. Snacks replace meals. Fast
food is king. Homemade meals decline. Today millennials want food to be an adventure. They want new
cuisines from exotic lands. They want affordable meals. Most importantly they want food made quickly.
Tai Pei aims to satisfies millennials dire need of convenience.
The campaign will show millennials that Tai Pei is always there when you need it. From the quick
preparation down to the last bite, Tai Pei makes millennials food dreams come true. Tai Pei will show
that their frozen food not only makes their day easier but has fun telling them too. The campaign will
inform and persuade millennials of why Tai Pei provides the most convenient meals. From the long day
at work to the late-night hours of studying, Tai Pei will make your day full in minutes. On the go with
no time to stop, Tai Peis take-out style box makes a great companion. The work fridge is full, dont
worry Tai Pei lives in the freezer.
To inform millennials we will have a character take them on a journey of the bizarre and humorous for
brand awareness and excitement. In order to achieve awareness millennials will find entertainment
as a result of the campaign. Expressing everyday problems with Tai Pei as the solution will resonate
with Millennials. Our brand awareness messages will put a smile on millennials faces similar to when
millennials encounter convenience. To persuade millennials that purchase Tai Pei and other frozen
foods, sales promotions and a loyalty program will convince millennials to buy now instead of later.
By the end of the campaign, Tai Peis sales will increase by 7%. Millennials in the targeted urban
locations will experience the convenience of Tai Pei. Theyll unwrap the box, put it in the microwave,
and within minutes enjoy their Tai Pei adventure.
-------------------------------- Objectives
1. Increase unit sales by 7% at the end of
the campaign.
2. Increase average purchase frequency to
5x 7x per year by the end of the
campaign.
3. Website and social media traffic and
engagement to increase by 30% at the
end of the campaign.
4. Increase brand awareness and perception
of Tai Pei by 30% at the end of the
campaign.
--------------------------------------------- Challenges
They started back in 1996 with Sweet and sour chicken. From there, they
expanded their lines to have additional entres and appetizers. Over the years
they have experimented with different ad campaigns but nothing that stands out
from the blur of modern media. Young millennials use social media and make
commercials that are more cringe-worthy rather than intriguing. The hashtags
they have used for twitter campaigns consist of #nationallazyday which does not
show the brand in a positive light. Combining these poor marketing techniques
along with lack of appeal of the product has brought Tai Pei to rethink its efforts
and come up with a new challenge to help their brand.
We plan on taking Tai Pei and making it the brand that young millennials relate
to. Tai Pei has the ability to take their age and make it an advantage among
other competitive brands. Our plan is to add the excitement and engagement
to Tai Peis promotional tactics that millennials love, while continuing to make
every dollar efficient.
Good Quality
Products
Research ----------------------------------------------Today people live in a fast paced world with busy lifestyles. Millennials ages 1825 that attend college full-time have homework, a part-time job, and participate
in student organizations. Millennials ages 18-25 that did not attend college
have at least one full-time job or two - three part-time jobs. This does not leave
much time for preparation of homemade meals.
Millennials live in big cities to either get a start their career or attend college.
Frozen food meals are purchased frequently in the Midwest and South Central
regions of the United States. Conveniently many millennials live in major cities
located in these regions. Ten cities based on the age 20-24 population were
selected for the focus of our campaign.
1922
1986
1996
Old Brands
Young Brands
City
Population
% of Total
City
Population
Austin
82,945
12.6%
Dallas
106,190
8.9%
Boulder
17,413
18.4%
Denver
45,534
8.2%
Chicago
239,252
8.3%
Detroit
65,654
6.9%
Cincinnati
31,327
9.5%
Houston
161,754
8.3%
Cleveland
32,061
6.7%
% of Total
1989
1948
1950
Bad Quality
Products
Houston, Chicago, Dallas, Austin, and New York are found to be the top places where
millennials are currently living. Along Simmons One-View indicating that Chicago, Dallas, Detroit,
Cleveland, and New York are the top cities with high indexes where frozen food is purchased.
Our target audiences income and time remains low. Tai Peis product price
fits their income, and prep and cook time will conveniently fit their schedule.
Yet Tai Pei also faces challenges to reach this audience. The first challenge
that can affect our campaign is 35% of Millennials purchase snacks as meal
replacements. They expect snacks to be healthful, flavorful, and portable.
Another challenge is that our target audience wants to live healthier, but have
quick, convenient meals. Millennials perceive the frozen food category as not
healthy compared to making food from scratch. However, our product provides
a quick and convenient meal for our target audience.
Despite negative perceptions, frozen food still plays an important in peoples
lives. Millennials still find fast and frozen food easy and convenient, with 73%
of all households purchase frozen meals. In reality the frozen food category has
a variance of healthy and not healthy brands. Many millennials consider food an
adventure. Forty percent of millennials like to try ethnic cuisines. Also, they make
Baby
Total
Boomers
Retailer Websites
69%
61%
44%
57%
Coupon Websites
66%
59%
39%
53%
66%
58%
40%
53%
Manufacturer/brand Websites
Search Engines
67%
55%
31%
49%
Links from Savings Sites/Blogs 61%
49%
28%
44%
Social Networks
63%
39%
17%
37%
Note: millennials born 1982-1998; Gen X born 1965-1981; baby boomers
born 1946-1964
Source: Valassis, 2K16 Valassis Coupon Intelligence Report: Savvy
Shoppers Provide Reality Check, March 15, 2016
The biggest surprise is that millennials use social media to find coupons. This
exemplifies the importance of social media influencing our target audience.
Recommendations from peers help millennials make decisions in their daily lives
according to 68% of millennials. Millennials take to the Internet, along with
77% of people, who share and provide recommendations online. Its vital to our 3
campaign to have high engagement with our target audience on social media.
Approximately 62% of millennials state if brands engage with them they will
more likely become a loyal customer. Young millennials are found on all types
of social media. By connecting with them on different platforms, we can reach
a larger part of this group to build awareness, excitement, and influence their
purchase behavior.
70%
60%
Social
Online Display
42%
39%
Online Video
Mobile
Magazines
33%
31%
Billboards
21%
Radio
21%
Survey Analysis ---------------------------------------Some millennials view ingredients and nutrition as important factors, but do not
let those two factors alone completely influence their purchase decision. Taste,
price, product recall, and convenience reign as the top influences. Yet many
millennials perceive frozen food as not healthy. Based on respondents, 20%
stated they perceive frozen food as not healthy, and 29% stated they perceive
frozen food as somewhat not healthy. None of the respondents stated that they
perceive frozen food as healthy.
Tai Peis brand awareness among millennials split 50-50 which creates a
challenge for the campaign to achieve. Whether respondents heard of Tai Pei
before the survey or not, respondents stated their likelihood to try Tai Pei.
30% of the respondents had a neutral stance on Tai Pei. Approximately 28%
of respondents stated they would likely try Tai Pei, while 19% of respondents
stated they would highly unlikely try Tai Pei. Approximately 16% of respondents
stated they would not likely try Tai Pei, while 7% of respondents stated they
would highly likely try Tai Pei.
To achieve a successful campaign, Tai Pei needs to address millennials most
important purchase factors, while combating the negative health perception of
frozen food and generate excitement for the brand.
Target Audience ----------------------------------------------------------------------------------------------------We plan to reach young millennials (ages 18-25) in target cities. Our demographic has low income with blue collar, entry level jobs, or attend college. This also is
targeted toward college students will even lower income levels. Our target audience will have busy and active lifestyles.
They enjoy watching television, listening to music, and connecting with friends and family. Our group tends to use social media to follow trends and stay up-to-date
on what is happening around them, are not particularly active. This group is located in the early or late majority of the adaptive curve.
In their personal lives, millennials value their social lives. Still single and are renting an apartment or house on the outside of the city. They try to cut corners in different parts of their lives to save money. Coupons and loyalty programs help them to save money and has allowed them to grow closer to the brands.
We plan to reach the target audience in the following urban areas in the United States: Chicago, Houston, New York, Detroit, Denver, Cleveland, Cincinnati, Boulder,
Austin, and Dallas. We plan on heavily promoting in Chicago, Houston, Denver, and Dallas. This also allows us to reach both working class, but colleges that are located in these areas with our marketing tools.
CHINESE
when you please
Our first task was to figure out the best way to spend 10 million dollars. After
research and evaluation, we chose the best mediums to reach our target market.
Given our millennial target, we went with a campaign that is modern and takes
a much more digital approach compared to campaigns of the past. Using digital
forums and mobile friendly mediums we have comprised a plan that will raise
the awareness of the Tai Pei brand and engage the audience. Our budget divides
up so that we use every dollar wisely. All $10 million are accounted for. Through
the uses of our mediums we are expecting at least 7,439,428 impressions with
the use of the $10 million budget.
For the $15 million budget we decided to spend the same percent on each
medium as we did in the $10 million budget. This allows us to increase our
reach and frequency. We figured we had the best options possible, why not just
expand the capabilities. With every dollar spent yet again, we raised the amount
of impressions from 7,000,000 to 12,818,643 impressions over the year of the
campaign.
Snapchat is the largest expenditure for social media. It uses 33.4% of the social
media budget and 10% of the overall budget. We will use sponsored ads placed
after Snapchat stories and feature mini sequences from our Youtube series. It
uses $1,000,000 out of the $10 million budget and $1,5000,000 out of the $15
million budget. Impressions generated are 50,000 and 75,000 for the respective
campaigns.
Tinder is a new form of media. Using Ty the Tai Pei dragon we plan on setting up
a profile for him and responding to those who match with him. Using this data
we generated impressions to be at 838,709 at $0.31 an impression. We spent
about $260,000 in the $10 million budget to get these impressions. For the $15
million budget we spent about $390,000 and generated 1,300,000 impressions.
This was 2.6% of our budget.
The first breakdown of the budget evaluates the social media strategies. For
Facebook, we allocated approximately 9% of the budget. This includes banner
ads and sponsored ads that direct people to the updated Tai Pei website. For the
$10 million budget it uses $945,000 and generates 157,762 impressions at a
cost of 5.99 CPM. For the $15 million budget we plan on using $1,417,500 and
generating 236,644 impressions. Facebook uses approximately 33.5% of our
social media budget.
Next, we have Instagram. We will use photos of the product and other small
content throughout the year, Instagram uses a smaller portion of the budget
at 5% of the overall budget and 18% of the social media budget. At the $10
million budget we spend $509,000 on it generating 157,762 impressions at
a cost of $5.78 per thousand. The increased budget will expand reach and
frequency, and increase the amount of sponsored accounts and ads to achieve
132,093 impressions for $763,000.
Finally we have Twitter which will get the smallest portion of the social media
budget since millennials are less engaged with W takes up 3.9% of the social
media budget and 1% of the overall budget. This allocation promotes our
account on twitter as a sponsored account. It cost about $3.63 CPM and cost
$109,000 and $163,500 respectively. Twitter generates about 30,000 and
45,000 impressions for the year.
maintain the site. We put about $40,000 and $60,000 into the site and this is
0.4% of the budget. This can be combined with other marketing cost in the long
haul.
Next we have digital which is accounts for 33% of our overall budget. This
includes Youtube, Pandora and the Tai Pei website. Youtube represents 12% of
our overall budget. We plan on putting sponsor ads as well as the homepage
takeover. For the $10 million budget we allocated $1,291,000 toward it at a
CPM of $7.6. That will generate about 169,000 impressions. For $15 million
budget, we plan to spend $1,900,000 on Youtube ads and bringing in about
3,000,000 impressions.
Pandora is the next medium we use and the largest portion of both the digital
budget and overall budget. The campaign will run video and banner ads, the
Pandora ads take up 20% of the overall budget. We plan on getting 80,000
impressions from the $10 million budget when we spend $2,000,000 and
$120,000 from $3,000,000 in the respective budgets. The cost breakdown is
$25 CPM.
Next we have the Tai Pei website. We allocated funds in order to redesign and
Today, Millennials find their news from online news sources. They cut the cord
on normal broadcast channels and television and find other measures to get
their news. Three popular mediums for millennials are Buzzfeed, Elite Daily, and
Mashable.
Buzzfeed and Mashable have the exact same CPM, $8. We allocated $160,000
and $240,000 towards the two budgets. They will generate about 20 thousand
and 30 thousand impressions throughout the campaigns.
We also chose to do Elite Daily. Elite Daily had a lower price of $7. We budgeted
for $140,000 and $240,000. Things brings up the impressions to 20,000 and
30,000. The percent of the budget for these three outlets is 4.6% which is the
lowest percentage.
10
--------------------------------------------- Production
Out of home breaks into two more traditional tactics, box coupons and bus
stops. Bus stops takes up 54.7% of the out of home budget and covers the cost
to implement digital bus stop ads in New York, Chicago, Austin and Houston.
These four cities have the highest millennial levels and we discovered this is
were the most efficient way to advertise. For the 10 million dollar budget, we
spend $1,085,000 on the ads. This generates 3.6 million impressions. For the
15 million dollar the stops will generate 7.2 million impressions at a cost of 1.6
million dollars. This will be about 10% of our overall budget.
Our box coupon will run once during the duration of the campaign and will
be included on the boxes of Tai Pei. We spent about $900,000 to cover these
costs, hats 9% of the budget. With the 15 million budget we plan to spend
$1,300,000 on the coupons to cover cost.
The production section of the budget breaks down the Youtube series and the
Loyalty program. This section takes up 14% of the budget. The Youtube series
features Ty the dragon and his crazy stunts. To produce the series, we budgeted
for $601,000 in the $10 million budget and $901,020 in the $15 million budget
which equals 6% of our overall budget. Using this cost we are expecting 2
million and 3 million views/impression respectively.
The Loyalty program accounts for all the different parts from coupons to chopsticks. We allocated 800 thousand out of 10 million and 1.2 million out of the
15 million dollar budget. This is 8 percent of the overall budget.
11
JUNE
JULY
AUGUST
JANUARY
FEBURARY
March 2018
Youtube Takeover
http://fortune.com/2015/06/22/tinder-advertising-brands/
http://expandedramblings.com/index.php/tinder-statistics/
Tinder
12
Impressions
5.99
5.78
20
7.6
total
236644
132093
75000
254865
3,000,000
120000
1300000
30000
30000
30000
365000
percentage
1417500
763500
1500000
1936980
901020
3000000
390000
240000
210000
240000
60000
1200000
1627500
1350000
163500
15,000,000
0.0945
0.0509
0.1
0.129132
0.060068
0.2
0.026
0.016
0.014
0.016
0.004
0.08
0.1085
0.09
0.0109
1
For the bigger budget we follow similar patterns. Facebook and Instagram will be on and off but the ads will be more frequent given the larger allocation. Snapchat
and Twitter will also stay during the same times with more frequent ads. Youtube will do the takeover in May and this time will include running ads in August and
25
September. Pandora now0.3 runs 3 months in a row and then stops. It does this three times in the campaign running more ads and gaining an extra month over the
10 million dollar budget 8schedule. Tinder gains more time in August for the back to school time. The three news outlets gain an extra month each and now overlap
7
during the months of August,
November and December. Bus stops now go from September to December with the larger budget. The coupons stay in August but a
8
larger amount will go out to the public. Finally the Youtube series will run 4 episodes a month for the four three month periods.
7200000
3.63
45041
12818643
JUNE
JULY
AUGUST
SEPTEMBER
OCTOBER
JANUARY
FEBURARY
March 2018
Youtube Takeover
Tinder
13
However, people will only tweet, share, and post about the campaign so many
times before they get bored. Starting in October and ending in November,
people can submit their ideas for the remaining mini series. This will increase
buzz about Tai Pei again at the end of 2016. To encourage fun and crazy
content, our agency will rank the submitted commercials from best to worst.
The top 3 submissions will receive a cash prize and have their commercials
incorporated into the mini series.
Twitter and Facebook will be one of the first places the new brand personality
and Ty will be introduced. These outlets will also be encourage members to
share the content from our website, mini series, and other sponsored content.
Video content has become a large part of 2016 social trends. We will work to
develop content from our mini series and develop gifs to make our content pop
from others. We will also be able to connect with our target audience through
Instagram. Instagram has 28% of total users on the Internet. Approximately
55% percent of use user are between the ages of 18-29.
14
15
SEO
The organic search strategy will save dollars spent on Google AdWords and
deliver long-term results with search engine rankings.
Key Metrics
Tai Peis keyword selection will generate traffic to their website and retailer
websites that carry the product. Even though frozen food is not a popular
searched product, we understand that it is important to make it easier to find
the product and the campaign. Adding the keywords listed below, will connect
with the marketing campaign which will add another way to get the product
into the consumers hands.
News Outlets
Increase search engine rankings to the top three search results for
selected keywords in four months,
Increase brand awareness of Tai Pei through optimization,
Increase conversion rate of coupon redemptions by 20% at the end of the
campaign.
Keywords
Tai Pei Coupon
Name of Entre Frozen
Frozen Chinese Food
Frozen Food Coupons
Ty Dragon
Series Name
Quick Frozen Food Meals
Returning Users
Keyword Rankings
Backlinks
Online Media -----------------------------------------News is an important part of every demographic in the United States. Eightythree percent of millennials, between the ages of 18-29, have been found to
keep up-to-date on current news. Along with paying more attention to break
national and local news. The web continues to be a popular for all groups to
find news. Seventy-three percent of our age group find a majority of their news
through the Internet. With Buzzfeed, Elite Daily, and Mashable being some of
the more popular new streaming website. Static and moving banner ads will
grab their attention to encourage members to click links to learn what they can
benefit from the ads.
Tactics
Voice Search: Link Tai Pei digital content to all digital platforms
utilized.
Keyword Implementation: Provide links to coupon redemption page and
loyalty program page.
16
Loyalty Program
The mobile coupon on the package will be inserted on packaging August 2017.
Users can scan the QR code on Snapchat to redeem the coupon. The call-toaction will influence millennials since the majority use Snapchat regularly. By
introducing Snapchat with our QR codes, young millennials will be more willing
to engage with ads including a QR code.
Bus Stops
Bus stop advertisements will run from September 1st, 2017 to October 31st,
2017 in Austin, Chicago, Houston, and New York City. Users will scan the QR
code on Snapchat to redeem the coupon. For the 15 million dollar budget, the
ads will run September- December.
17
Mini-Series
The mini-series will air April 1st, 2017 - June 30th, 2017, August 1st, 2017 - October 31st, 2017, and January 1st, 2018 - March 31st, 2018. The series has a 15
minute runtime. The series will spotlight Ty and his awkward experiences with millennials.
18
19
---------------- Citations
As the objectives are reached, its important to track and measure KPIs (key performance indicators) to ensure
success. Primary KPIs will focus on sales, ROI and purchase frequency. Secondary KPIs will focus on digital analytics
and consumer awareness and perception.
Access Development
Ad Age
Ad Week
Ala National
Blueline Media
eMarketer
Expanded Ramblings
Forbes
Fortune
IbisWorld
Inc
iSpot TV
Pew Internet
Refrigerated Frozen Food
Tai Pei
That Food Guy
Transit Chicago
Objectives
Increase unit sales by 7% at the end of the campaign.
Increase average purchase frequency to 5x 7x per year.
Website and social media traffic and engagement to increase by 30% at the end of the campaign.
Increase brand awareness by 30% and increase the positive perception of Tai Pei at the end of the campaign.
Measurements
Nielsen retail data will track and measure sales during the campaigns life. ROI will also help determine growth.
Loyalty program data will track how many joined and how many units purchased by our most loyal customers.
Coupon redemption rates will also measure frequency.
Analytics for the website such as keyword visits, direct visits, click-through rate, conversion rate, bounce rate, and
length of visit per page will determine growth. Analytics for social media such as click-through rate, shares,
comments, brand mentions, profile visits, length of visit per page, followers, and new followers will
determine social media growth and engagement.
Surveys and focus groups will help determine the intrinsic value Tai Pei. Surveys will focus on brand awareness,
while focus groups will focus on perception.
Expected Results
Sales will have increased by 7% at the end of the campaign.
The increase of Tai Peis average purchase frequency will increase our target markets consideration to 55%.
Through a more engaged digital campaign, online website and social traffic and engagement will increase by 30%.
Increase brand awareness by 30% and increase the positive perception of Tai Pei at the end of the campaign.
------------------ Agency
AIMC 488 Campaigns course at Ferris
State University. Developed in Fall 2016.
Inspired by 72andSunny
Project Manager: Corey Saladin
Media Director: Tyler Thompson
Research Director: Austin Vela
Campaign Director: Shelby Washkevich
Creative Director: BreAnna Williams
20