Catherine Garcia

December 13, 2016

550 Los Arbolitos Blvd, Apt: 26, Oceanside, CA 92058

Cell (862) 377-3507 / Email: catherinebrbs@yahoo.com
Qualifications
Over 5 years of receptionist and office support experience within fast paced environments
Bilingual English and Spanish; excellent communication skills within both languages
Highly self-motivated individual with the ability to deliver and develop new professional skills
Demonstrates effect management, teamwork and leadership towards the company
Proficient within Microsoft Word, Excel, PowerPoint, QuickBooks and types 50 WPM
Professional Experience
Exagen Diagnostics, Inc.- Vista, California 92081 (11/25/15 Present)
Mail clerk/Prebilling
Demonstrate to work independently
Knowledge of handling with USPS equipment
Sort and electronically attach incoming HealthCare mail to patients account
Update mail inventory
Analyze and report incorrect patient billing invoices
Mail out large volume of patient billing invoices
Manual Insurance Verification (MIV - Prebilling)
Prepopulate and mail appeals
Update productivity log
Assist financing department by mailing and filing checks
Provider Relations
Electronically fax patient laboratory results to providers
Obtain supply order from clinics
Take down messages
Pioneer Industries- Carlstadt, New Jersey 07072 (04/05/14 - 08/12/15)
Front Desk Receptionist
Received inbound calls and transferred calls using main switchboard
Updated productivity and shipping log; assured records were properly stored
Carried out administrative instructions assisting with any support needs
Made serial tags for incoming orders, shipped out products via UPS, FedEx, and USPS
Schedule interviews when requested for the appropriate party
Kept an organized and clean work space
Processed incoming steel to network
Carried out projects given by the president
Dominos- Passaic, New Jersey 07055 (08/09/14 - 08/09/15)
Shift Runner (2nd job)
Managed and coordinated the store; assigned duties and dispatched employees
Conducted hourly sanitation procedures
Coached and mentored new employees
USA Industries- Carlstadt, New Jersey (04/04/13 - 04/04/14)
Administrative Assistant / Order Entry Clerk
Screened and transferred incoming calls
Sorted out and delivered mail to proper correspondence
Prepared production paperwork, added new customers to all software
Stocked office supplies
Estimated and priced for customers; analyzed and processed incoming orders
Arranged shipping via courier/LTL carrier using a method for each individual order
Notified customers when order were completed or ready to be shipped
Carried out customers special requests
Submitted packing slip information via QuickBooks
Teaneck Nursing Center- Teaneck, New Jersey (06/09/10 - 04/03/13)

December 13, 2016

Receptionist
Transferred high volume incoming calls using main switchboard to the proper department;
receiving up to 6 calls at a time within this fast paced environment
Greeted and assisted visitors entering the facility
Ability to solve problems and stay calm under stressful conditions
Prepared timecards and money receipts
Typed letters, reports, memos, and statements for the company
Stocked nursing inventory
Followed facility emergency protocol
Behavioral Aide
Escorted resident in/outdoor activities
Responsible for monitoring a change in behavior to charged nurse
Interacted and encouraged residents to participate in activities
Accompanied resident to appointments

Education
Palomar Community College District, San Marcos, California 92069
(2016 Present)
Medical Office Specialist Certificate & Associates Degree [In the process]
Bergen Community College, Paramus, New Jersey 07652
Business Administration Degree [Incomplete]

(2010 2012)