Co Candidate Handbook

Crane
Institute
Certification
A Higher Level of Certification
By Type and Capacity
Crane Operator
Candidate Handbook
Crane Institute of America Certification, LLC 2008-2015.

All rights reserved.
CONFIDENTIAL
updated 10.28.2015
Updated: 10.28.15
A publication of:
Crane Institute of America Certification, LLC.
3880 St. Johns Parkway
Sanford, FL 32771
844-546-3362
email: help@CICert.com
web: www.CICert.com
Third Edition. Copyright 2015, 2013, 2008 Crane Institute of America Certification, LLC.
This publication is protected by U.S. and international copyright law. It may not be reproduced in whole
or in part by any means (including electronic retrieval) without the express written permission of Crane
Institute of America Certification. Violators will be pursued to the fullest extent under civil and criminal law.
Crane Institute of America Certification has made strenuous efforts to ensure the reliability of the information
provided in this publication. However, the publisher or author can accept no liability for inaccuracies
or incompleteness. This publication should not be considered a substitute for relevant regulations and
standards or manufacturers specific recommendations, requirements or instructions.
The graphics used to illustrate information are not intended to be exact representations, but rather they are
added to help the readers understanding.

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Table of Contents
Welcome ................................................................................................................................5
Governing Committee .......................................................................................................6
Advisory Board .................................................................................................................7
Certifications .....................................................................................................................8
About CIC and Its Purpose ..............................................................................................9
Certification Requirements ...................................................................................................10
Registration Procedures....................................................................................................... 11
Overall Process .............................................................................................................. 11
Scheduling Exams ..........................................................................................................12
Rescheduling or Cancelling Exams ................................................................................12
Written Examinations ...........................................................................................................13
Written Exam Fees .........................................................................................................13
Written Examination Administration Procedures.............................................................14
Security Procedures .......................................................................................................15
Practical Operating Examinations ........................................................................................16
Practical Operating Exam Fees ......................................................................................16
Safety .............................................................................................................................17
Exam Delays Due to Weather or Equipment Problems ..................................................17
Exam Check-In ...............................................................................................................18
Certification Policy................................................................................................................19
Re-Certification Policy ..........................................................................................................20
CIC Certified Operator Re-Certification Requirements ...................................................20
Non-CIC Certified Operator Re-Certification Requirements ...........................................21
Determination of Passing Scores for Written Exams ...........................................................23
Scoring Written Exams ...................................................................................................23
Sample Score Report for Passing Written Exams ..........................................................24
Sample Score Report for Failing a Written Exam ...........................................................26
Determination of Passing Scores for Practical Operating Exams ........................................27
Scoring............................................................................................................................27
Reporting ........................................................................................................................27

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Sample Score Report for Passing a Practical Exam ......................................................28
Sample Score Rope for Failing a Practical Exam ...........................................................29
Content Outline for Written Examinations ............................................................................31
General Knowledge Exam ..............................................................................................31
Supplemental Exams ......................................................................................................33
Sample Exam Questions ................................................................................................35
Pre-Exam Study References ..........................................................................................36
Training Policy ................................................................................................................37
Content Outline for Practical Operating Exams ...................................................................38
Skills Tested - Crane Types ............................................................................................38
Description of Challenge.................................................................................................38
Challenge One - Measures Candidates Accuracy and Depth Perception .....................39
Challenge Two - Measures Candidates Ability to Follow Hand Signals .........................39
Challenge Thee - Measures Candidates Ability to Control a Load ................................39
Appendix: Forms and Policies..............................................................................................40
Medical Verification Form Policy and Agreement ...........................................................41
Medical Verification Form Part B ....................................................................................42
Code of Ethics and Substance Abuse Policy and Agreement ........................................43
Substance Abuse Policy .................................................................................................44
Disciplinary Policy ...........................................................................................................45
Appeals Policy and Procedures ......................................................................................46
Non-Discrimination Policy ...............................................................................................48
Accommodations for Disabilities .....................................................................................48
Request for Accommodation...........................................................................................49
OSHA Accommodation Regulation .................................................................................50
Exam Extension Request ...............................................................................................51
Exam Security Agreement ..............................................................................................52
Documentation of Non-CIC Crane Operator Certification...............................................53
Crane Operator Recertification Hours Verification Form ................................................54
Confidentiality of Candidate Information Policy and Agreement .....................................55
Pennsylvania Crane Operator License ...........................................................................56

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Welcome
Crane Institute of America Certification (CIC) issues NCCA accredited operator certifications for
mobile cranes (five type and capacity levels), articulating boom cranes, digger derrick cranes,
and service/mechanic truck cranes. Certifications are also issued for, riggers, signalpersons and
master riggers. CIC meets OSHAs current requirements for crane operator certification by type
and capacity and OSHAs rigger and signalperson qualification requirements. Written exams are
available in both English and Spanish.
There are other choices when it comes to selecting a crane operator certification organizations.
So, why should someone pick CIC? Here are a few reasons:
p CIC is recognized by OSHA and is accredited by NCCA.
p Our written and practical exams are real-world and realistic.
p You only have to take one practical exam for up to five type and capacity levels of certification.
p We dont hide our fees and we have the best customer service.
These are just a few reasons why we are becoming known as The Standard in the industry for
crane operator, rigger and signal person certifications.
Heres what industry professionals say about CIC:
OSHA is now requiring crane operators to be certified by 2017. CIC is the best option Ive found
for nationally accredited certifications by type and capacity, says Tony Brown, Safety Consultant.

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We appreciate your decision to certify through Crane Institute of America Certification (CIC). CIC
is backed and supported by numerous industry experts, governing committee members, advisory
board members, and certification committee members. The CIC Governing Committee, Advisory
Board and Certification Committee members include the following notable leaders and companies:
Governing Committee
Name
CIC Committee & Subject Matter Expertise Company

(SME)
Anthony Brown
OSHA & legislative; ASME B30 main

committee
A.D. Brown Company
Peter Cooke
Rigging & hoisting equipment Manufacturer
Columbus McKinnon Corp.
Jared Crabtree
Accreditation
Assessment Systems
Larry Curtis
Public Member
Institute for Safety and

Health Management (ISHM)
Jeff Dudley
Crane and rigging safety
Walsh Construction
Tim Edwards
Crane rental & rigging services
Tim Edwards Company
* Brian Hope
Safety management, crane & rigging training
Crane U
Dave McElrath
Crane and rigging insurance provider
M&P Specialty Insurance
Wade Pierce
Crane and equipment manager
Alabama Power Company
Jeff Roach
Learning coordinator, crane and rigging
American Electric Power
Doug Smith
Corporate safety
STI Group Services
*Chairman

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Advisory Board
Name
CIC Committee & Subject Matter Expertise Company

(SME)
Paul Boeckman
Engineering, rigging equipment manufacturing

ASME B30 main committee
The Crosby Group
Cody Cook
Crane and rigging lift specialist
BP Products North America
Robert Cook
Crane and lifting equipment training
Pinnacle Services
Robert Cooper
Crane and rigging training, inspector, certifier
Southeast Crane Inspection
Scotty Gaut
Safety management, crane & rigging training
Crane U
Joshua Grant
Crane management
Southway Crane & Rigging
SMSGT Eric Johnson Pavement and equipment operator management
U.S. Air Force
Bill Jordan
Crane and aerial lift training
Altec
Jerry Klinke
Cranes and rigging training, author of Rigging

Handbook
ACRA Enterprises
* Henry Lopez
Florida Crane Inspections
Jerry Lopez
Crane rental, training and management
Laguna Crane Services
Hans Merkel
Kissimmee Crane School
Dan Muffoletto
Crane rental, training, inspection, assessment
Crane Inspection & Certification
Bill Neiles
Executive director and training coordinator
NUITF / IBEW
Larry Parks
Crane and equipment training manager
Pacific Gas & Electric
Mike Randall
Crane operations
CBI
Brent Robinson
Crane inspection, maintenance, repair
Alabama Power Company
William Russell
Fleet test specialist
Georgia Power Company
William Schofield
Crane and rigging technical consultant
Schofield Consulting
Ron Scott
Crane training, inspections, assessment
Blackjack Crane Consultants
Barney Shorter
Crane training and assessment
Crane Training Group
Jay Sturm
Crane and equipment management
Sturm Corp.
Jennifer Sturm
Safety training development and management
Sturm Corp.
Paul Sweeney
Lift engineering, ASME B30 main committee
General Dynamics
Mike Tillery
Senior crane specialist
Southern Company
Matt Trefz
Crane and aerial lift training
Altec
Matt Turner
Crane rental, dispatcher, terminal manager
Black Hawk Crane & Rigging
Pete Walsh
Equipment management and safety
The Walsh Group
Cliff Warren
Crane safety superintendent
Webber Construction
* Chairman
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Certifications
CIC provides the following crane operator certifications:
Telescoping Boom Crane, Under 21 Tons
Telescoping Boom Crane, 21-75 Tons
Telescoping Boom Crane, Over 75 Tons
Lattice Boom Crawler
Lattice Boom Carrier
This Candidate Handbook and the CIC website links will:
Guide you through the registration process for certification
Provide the forms you need to complete and submit for certification
Describe your options for certification(s) through CIC
CIC provides OSHA recognized, NCCA accredited crane operator certifications. To become a
CIC certified crane operator, a candidate must pass a General Knowledge Exam, Supplemental
Exam(s) and a Practical Operating Exam for the crane type and capacity level for which the
candidate is applying. Some states or cities have specific requirements for crane operator licenses.
Check your state or municipalitys website for current requirements.
Please read this Candidate Handbook thoroughly and keep it for reference throughout the
certification process.

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About CIC and Its Purpose

Crane Institute of America Certification (CIC) is an independent certifying organization. CICs
nationally accredited crane operator, rigger and signalperson programs are the result of the
experience and input from experts from a broad range of crane-related companies, industry
groups, and assessment experts. CIC subject matter experts include crane managers for power,
construction, and general industry; crane operators and supervisors; inspectors; manufacturers;
and training professionals. The crane operating experience and wisdom represented by these
experts is unparalleled.
The main purpose of CIC is to save lives through certification, promote safety, provide the crane
industry with more options to obtain accredited certification and be known as the standard in
certification.
Furthermore, CIC has joined its expertise in the crane industry with the assessment expertise
of Assessment Systems, based in Minneapolis, Minnesota. This ensures the ongoing validity
and reliability of its written and practical exams as well as a flexible and user-friendly exam
administration process. CIC is committed to your success and satisfaction.
If you have further questions after you read the Candidate Handbook, please call CIC at 844-546362 or e-mail us at help@CICert.com. CIC will be pleased to provide further information about our
certification programs.

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Certification Requirements
Requirements for Crane Institute of America Certification as a Certified Crane Operator includes
the following:
Requirement
Required Documentation
Be 18 years of age or older
Provide government-issued photo ID (i.e.,

drivers license, passport) at exam site; CDL
licenses may be mandatory in some areas.
Meet the ASME physical qualification

(medical) requirements
Complete and sign the Medical Verification Form
Pass the General Knowledge Exam and

Supplemental Exam(s) for the
certification applying for
Earn a passing score on written exams
Pass a Practical Operating Exam

for the crane type selected
Earn a passing score on the practical operating

exam
Honor the Crane Institute of America

Certification Code of Ethics and Adhere
to Substance Abuse Policy
Read and sign the Code of Ethics Agreement

including the Substance Abuse Policy.
Important: Immediately prior to taking the Written Exam, candidates are required to sign their
acceptance of Confidentiality Agreement and the Exam Security Agreement. Candidates should
review these forms in advance, since they must be signed by the candidate at the time of the
Written Exam or the written exam cannot be administered.

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Registration Procedures
Overall Process
Candidates must complete the following overall process to register for Crane Operator Certification:
Go to www.CICert.com to find information on the certifications offered.
Select Registration and walk through the registration steps online.
Set up profile including user name and password.

Register the candidates desired certification.
Select the desired exam location, date, and time.
Purchase the exam using a credit card.
The candidate will then receive a confirmation email that includes the following:
Location and time for the exam
The candidates ID
Instructions for what to bring and what not to bring to the exam site
Address and map to the site
Copies of the Confidentiality Agreement, Medical Verification Form, and Code of Ethics
Agreement including the Substance Abuse Policy that the candidate will be required to
sign to qualify
Instructions for emailing a digital photograph for Certification Card
Arrive at chosen exam location.

Provide government issued photo ID (i.e., drivers license, passport).
Read and sign the Medical Verification Form and Code of Ethics Agreement (which among
other things incorporates the Substance Abuse Policy).
Complete appropriate exam(s).
Review certification status and update contact information at www.CICert.com. The system
also provides updates through emails after every exam.
Receive the CIC Certified Crane Operator card approximately 14 business days after all
certification requirements have been completed.
Registration is available at www.CICert.com.

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Scheduling Exams
CIC recommends that candidates schedule exams at least 4 weeks in advance. However, candidates
may register in as little as 7 days in advance without a rush fee. Registration or rescheduling in
less than 7 days incurs a fee per candidate and is not confirmed until the site approves availability.
The registration system that is set up online will show the closest exam locations to the candidate
along with the available dates for the exams. Call 844-546-3362 or email help@CICert.com for
assistance.
Registration support is available from CIC by telephone and email Monday-Friday, excluding
holidays.
The candidate or the individual registering the candidate (i.e. employer) is responsible for
making sure registration is completed accurately. Be sure to follow directions and read all email
communication carefully when registering.
CIC offers certification written and practical operating exams. CIC does not require or provide
training for accreditation nor does it provide a course of study that leads to operator certification.
CIC has no legal or financial or other obligation to organizations it recognizes for training options.
Go to the CIC website (www.CICert.com) for a list of references to gain knowledge and skills for
safe crane operation and test preparation.
Rescheduling or Cancelling Exams

Exam fees are not refundable, but exams can be rescheduled. If a candidate must reschedule
or cancel an exam once it has been scheduled and confirmed by the exam site, the candidate is
responsible for re-applying and paying any applicable fees. No fee is charged when an exam is
cancelled or rescheduled by the exam site.

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Written Examinations
Written Examination Fees
The following fees are due during the online registration process and prior to confirmation of
candidates exam schedule:
Initial Written Exam Fees
Price
Mobile Crane Operator

General Knowledge Exam & One Supplemental Exam
$155
Each additional Supplemental Exam
$10
Multi-Purpose Crane Operator - Available Soon

General Knowledge Exam & One Multi-Purpose Crane Exam
$155
Retesting Written Exam Fees
Price

General Knowledge Exam & One Supplemental Exam
$155
One Supplemental Exam
$65
$10

General Knowledge Exam & One Multi-Purpose Crane Exam
$155
Written exam registration fees are non-refundable.

Prices above are for written exams registered at the same time and scheduled to be taken on
the same day. Any changes or add-ons will be charged the fees listed above.
Written exam site and examiner fees are collected at time of registration.
Recertification Written Exam Fees
Price

One Supplemental Recertification Exam
$145
$5

One Multi-Purpose Crane Exam
$145
Written exam registration fees are non-refundable.

Prices above are for written exams registered at the same time and scheduled to be taken on
the same day. Any changes or add-ons will be charged the fees listed above.
Written exam site and examiner fees are collected at time of registration.
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Written Examination Administration Procedures

When the registration has been successfully completed and payment has been received, CIC will
send an admission email to the candidates registered email address.
The Candidate must provide the Exam Confirmation email to the exam center representative.
The Exam Confirmation email includes the address, reporting date and time, the examination(s)
registered for, candidate ID, and items the candidate needs to bring:
Exam Confirmation email
Government issued photo identification (passport, drivers license)
Personal Protective Equipment (such as hardhat and hard sole shoes/boots) to the Practical
Exam only.
No other materials are allowed in an exam site.
The email also provides copies of the forms that the candidate will need to sign at the exam site:
Confidentiality Agreement
Security Agreement, Code of Ethics Agreement and Substance Abuse Policy
Medical Verification Form (physician statement not required)
The exam location will provide and collect the following:
Blank scratch paper or worksheets and pencils
Computer and workstation (if online)
Exam(s) to be taken
Calculator (only those provided by and bearing the Crane Institute of America Certification
logo, which only performs basic math functions. Note: Calculators are not allowed to be used
during the General Knowledge. Calculators are allowed to be used during the Supplemental
Exam(s).)
Written exam time frames are as follows:
90 minutes to complete the General Knowledge Exam
60 minutes to complete each Supplemental Exam
Candidates are invited to provide feedback on any aspect of the CIC offering (registration, exams,
examiners, support, process and pricing) at any time by calling 844-546-3362.

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Security Procedures
Candidate Security
Security procedures are mandatory to preserve and protect personal civil rights, business property
rights, and the public trust. Candidates must bring the confirmation email that confirms the
candidates exam date, location, and Candidate ID on the day of the exam. In addition, the candidate
must provide required identification and meet the requirements for Eligibility for Certification
Exam Security
Candidates should not bring, or expect to store, bags and personal items not permitted in the
exam area. Items not permitted include cameras, scan or transmitting equipment, cell phones,
pagers, beepers, books and paper.
Candidates may not use or bring their own calculators to the exam area. Crane Institute Certification
provides calculators that perform only basic math functions and are used only for Supplemental
exams. Since other types of calculators may pose a security risk, only the calculators provided, at
no charge, by Crane Institute Certification are permissible.
Candidates are required to sign the Exam Security Agreement before taking any Written Exam.

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Practical Operating Examinations

Practical Operating Exam Fees
The Practical Operating Exam requires the operator to perform tasks similar to those required on
the job. The CIC practical operating exam courses are set up with a mobile crane with a boom
length for the appropriate for the certification for which the candidate is applying.
CIC only requires for operators to take one (1) Practical Operating Exam for up to five (5)
Certifications. However some states and cities may have additional requirements. For example,
the state of Pennsylvania requires that a practical exam be conducted for mobile cranes with Fixed
Control Stations, Rotating Control Stations and Lattice Boom Cranes. Check the requirements for
your state or municipality.
CIC Practical Operating Exam Scoring (Grading) Fees
Price
One Practical Operating Exam
$55
Each additional Practical Operating Exam taken on same day
$10
Practical operating exam registration fees are non-refundable.

Scoring (grading) fees are for practical operating exams registered at the same time and
scheduled to be taken on the same day. Prices above do not apply for exams taken on different
days.
Price for the practical operating exam is determined by the Practical Examiner and paid prior
to the exam
Additional Fees
Additional Fees
Price
Scheduling/Rescheduling 6 days or less in advance
$50
Rescheduling 7 days or more in advance
$25
Rapid / Same Day Scoring for Practical Exam
$30
Update / Replacement Certification Card
$25
Paper exam - Shipping and handling
$50-$100
Registration change to another Candidate
$150
Exams fees are non-refundable and can be rescheduled any time up to one year from the
initial registration invoice date at any available exam site.
To reschedule an exam, log in to CICert.com, click on the Candidate Exam Site tab, select the
new location and date, and complete payment.
Rush registration is 3 or fewer days prior to the exam.
If you have questions or need assistance contact help@CICert.com or Customer Service at
844-546-3362.
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Safety
A candidate will be automatically disqualified if, at the judgment of the examiner, the candidate
operates the crane in an unsafe manner during familiarization or the exam. Examples of unsafe
operation include the following:
Two blocking the crane
Hit crane with any part of the load
Uncontrolled or reckless operation
Action dangerous to personnel or equipment.
Exam Delays Due to Weather or Equipment Problems

If the anemometer indicates that wind speeds exceed 20 mph immediately before or during a
Practical Exam, the examiner delays the exam until wind speeds are below 20 mph.
Exams may not start until 30 minutes past official local sunrise at the exam location. Exam steps
must be completed 30 minutes prior to official local sunset.
Exams will not start, or will immediately stop, if thunder is heard within 30 seconds of lightning. In
the event of a thunderstorm, exams may start, or resume, a minimum of 30 minutes after the last
audible thunder.
Exams will not start, or will immediately stop, if precipitation is strong enough to obstruct the
candidates ability to see all materials within the course.
If any weather conditions require the examiner to stop the exam before the candidate completes
it but the exam can be completed on the same day, the examiner
Restarts the candidate at the beginning of the task that was in-progress when the examiner
stopped the exam
Allows the candidate the same amount of time, 15 minutes, to become familiar again with the
crane and tasks before restarting the exam.
If weather conditions dictate that the candidate will not be able to start or safely complete the
exam on the day registered, the candidate and Practical Exam Site Coordinator reschedule the
exam at the earliest convenience at no additional fee. If the Practical Exam Site Coordinator
cannot reasonably accommodate the candidate, the coordinator must contact CIC. At that point,
the candidate may reschedule a new exam on the CIC web site with no additional fee. On the new
exam day, the candidate will start the testing process from the beginning.

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Exam Check-in
When the candidate arrives for the Practical Operating Exam, the practical examiner and proctor
will do the following:
Introduce themselves
Check the candidates government issued ID to verify candidate is person registered for exam
Verify that the candidate has appropriate PPE (Personal Safety Equipment such as hard hat,
hard sole shoes/boots and any PPE specified by a particular exam site)
Give the candidate needed materials (forms to sign, instructions, etc.).
Candidates wait in a waiting area until called to the exam site.
In this waiting area, candidates are provided a minimum of 10 minutes with the following:
Copy of the crane user manual, OEM specs, and load chart for crane used
Practical Operating Exam Course Layout
Description of challenges.
When the examiner is ready for the candidate, the candidate is:
Escorted to the exam site
Given 15 minutes to become familiar with the crane
Read the instructions.

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Certification Policy
Crane Institute of America Certification certifies candidates who pass each of the following:
General Knowledge Exam

The General Knowledge exam covers relevant information applicable to all crane operator
certifications, i.e. Telescoping Boom, Under 21 Ton; Telescoping Boom, 21-75 Ton; Telescoping
Boom, Over 75 Ton; Lattice Boom Crawler; Lattice Carrier.
Supplemental Exam(s)
Candidates receive load charts from an approved list of load charts relevant to the supplemental
exams, i.e. Telescoping Boom, Under 21 Ton; Telescoping Boom, 21-75 Ton; Telescoping Boom,
Over 75 Ton; Lattice Boom Crawler; Lattice Boom Carrier.
Practical Operating Exam(s)

In addition to passing the written exams, operators must pass a Practical Operating Exam within
12 months of passing the Written Exams. Extensions beyond the 12 months are rare and granted
only in extreme cases. To request an extension, read and complete the Extension Request Form
at the end of this Handbook.
State and Municipal Licensing

Some states and cities may have additional requirements. For example, the state of Pennsylvania
requires that a practical exam be conducted for mobile cranes with Fixed Control Stations, Rotating
Control Stations and Lattice Boom Cranes. Check the requirements for your state or municipality.
Certification Cards
Candidates earning a passing score on written and practical
operating exams will receive a crane operator certification
card from CIC approximately 14 business days after all
certification requirements have been completed. This
card states that Crane Institute of America Certification
recognizes that individual as a Certified Crane Operator.
Recertification Notification
CIC will attempt to notify operators when their CIC certification is within twelve months of expiration
based on information on file. CIC strongly encourages operators to update their address, email,
phone number and other information on file at CIC so they will receive timely reminders for recertification.
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Re-Certification Policy
CIC crane operator certification is valid for a period of 5 years beginning on the date that the first
written and/or practical exam is passed. Re-certification requirements must be met within the 12
months before expiration of current CIC certification. A 90-day grace period, from the expiration
of their current certification, is granted only to CIC certified operators and does not apply to NonCIC certified operators applying for recertification with CIC. CIC certified operators with expired
certification(s) beyond the 90-day grace period are required to start the certification process from
the beginning. No credit is given for any exams taken previously.
Certified operators can log onto the CIC website (www.CICert.com) to register and purchase Recertification Exams, or contact CIC Customer Service for assistance at 844-546-3362 or email at
help@CICert.com.
CIC Certified Operator Re-Certification Requirements

Complete the Hours Verification Form and email it to help@CICert.com.
Provide a government-issued photographic identification (passport, drivers license, etc.).
Comply with and sign the Code of Ethics and Substance Abuse Policies. These forms are
emailed to operator from CIC Customer Service and also provided at testing.
Meet the physical qualification requirements (See Medical Verification Form).
Operators must pass the applicable exam(s) for the type and capacity levels of certification for
which they are re-certifying. Operators may add additional certification(s) by taking applicable
written exam(s) and a practical exam, if required.
The operator must document at least 1,000 hours of safe operation as the designated operator
(operation, shift inspection, set-up, assembly/disassembly, travel, training) over the previous
five years on the highest crane type and capacity level which the operator is applying for. Less
than 1,000 hours will require that a practical operating exam be taken for CIC Certification(s)
applied for.
Any unsafe crane operation which results in the following, accidents or incidents resulting
in property damage, personnel injury or death to personnel, intoxication, substance abuse,
disciplinary action, etc., will require that the operator complete an Incident/Accident Report
which will be reviewed by the Quality Review Assurance Board for approval or disapproval of
application.
Operators must submit a new photograph for the new Certified Crane Operator Card. Digital
photos can be emailed to help@CICert.com. Photographs may be mailed to CIC at 3880 St.
Johns Parkway, Sanford, FL 32771.
Operators who recertify less than one year before their certification expires receive a certification
date that extends five years from the date of original certification.
Re-certification must be attained before the operators original certification expires. If an operator
fails to pass exams in two (2) attempts, CIC recommends that the operator wait at least 30 days
before taking the exam again.
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requires that a practical exam be conducted for mobile cranes with Fixed Control Stations,
Rotating Control Stations and Lattice Boom Cranes. Before applying for re-certification with
CIC, check the requirements for your state or municipality.
Non-CIC Certified Operator Re-Certification Requirements

Complete the Documentation of Non-CIC Certifications and email it to help@CICert.com prior
to registering for re-certification exam(s).
Complete the Hours Verification Form and email it to help@CICert.com.
Provide a government-issued photographic identification (passport, drivers license, etc.)
and a front and back copy of their current non-CIC operator certification card. The non-CIC
certification(s) must remain current and valid throughout the re-certification process.
Sign and comply with the Code of Ethics and Substance Abuse Policies. These forms are
emailed to operator from CIC Customer Service and also provided at the testing site.
Meet the physical qualification requirements (See Medical Verification Form Policy and
Agreement).
The operator must document at least 1,000 hours of safe operation as the designated operator
(operation, shift inspection, set-up, assembly/disassembly, traveling, training) over the previous
five (5) years comparable to the CIC Certification(s) which the operator is applying for (See
Hours of Verification Form). An operator that cannot document at least 1,000 hours will be
required to take a practical operating exam applicable to the CIC Certification(s) applied for.
Any unsafe crane operation which results in the following, accidents or incidents reulting
in property damage, personnel injury or death to personnel, intoxication, substance abuse,
disciplinary action, etc., will require that the operator complete an Incident/Accident Report
which will be reviewed by the Quality Review Assurance Board for approval or disapproval of
application.
The operator must pass the type and capacity re-certification written exam(s) corresponding
to the Non-CIC Certification(s) checked. Please refer to the charts below. Operators may add
additional certification(s) by taking applicable written exam(s) and a practical exam, if required.

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Example 1:
If the Telescopic Boom - Fixed Cab is checked, the operator must pass the CIC Re-Certification
exam for Telescoping Boom-Under 21 Ton to obtain that CIC certification (see example below).
To obtain one or both of the CIC Lattice Boom Carrier or Crawler certifications, the operator must
have a certification for those types and pass the corresponding CIC Re-Certification exam(s).
Check the Non-CIC crane types you are currently certified and check the CIC
Re-Certifications you are applying for.
Non-CIC Certifications
CIC Re-Certification Exam(s) required to be taken
e
l
p
m
a
p Telescopic Boom Cranes - Fixed Cab
Ex
Telescopic Boom Cranes - Swing Cab

Lattice Boom Truck Cranes
Lattice Boom Crawler Cranes
p Telescoping Boom, Under 21 Ton Exam

Telescoping Boom, 21-75 Ton Exam
Telescoping Boom, Over 75 Ton Exam
Lattice Boom Carrier Exam
Lattice Boom Crawler Exam
Example 2:
If the Telescopic Boom - Swing Cab is checked, the operator must pass the CIC Re-Certification
exam(s) for the 21-75 Ton and/or the over 75 Ton, to obtain CIC certifications for those capacity
level(s). (See example below).
Check the Non-CIC crane types you are currently certified for and check the CIC
Re-Certifications you are applying for.
Non-CIC Certifications
CIC Re-Certification Exam(s) required to be taken
e
l
p
m
a
x
Telescopic Boom Cranes - Fixed Cab
p Telescopic Boom Cranes - Swing Cab
Lattice Boom Truck Cranes
Lattice Boom Crawler Cranes
Telescoping Boom, Under 21 Ton Exam
p Telescoping Boom, 21-75 Ton Exam

p Telescoping Boom, Over 75 Ton Exam
Operators must submit a new photograph for the new Certified Crane Operator Card. Digital
photos can be emailed to help@CICert.com. Photographs may be mailed to CIC at P.O. Box
2049, Villa Rica, Georgia 30180.
Operators who recertify less than one year before their certification expires receive a certification
date that extends five years from the date of original certification.
Re-certification must be attained before the operators original certification expires. If an operator
fails to pass exams in two (2) attempts, CIC recommends that the operator wait at least 30 days
before taking the exam again.
requires that a practical exam be conducted for mobile cranes with Fixed Control Stations,
Rotating Control Stations and Lattice Boom Cranes. Before applying for re-certification with
CIC, check the requirements for your state or municipality.
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Determination of Passing Scores for Written Exams

CIC exams are criterion-referenced exams. This means that pre-determined cut-off scores must
be reached or exceeded in order for an examinee to pass. This pre-determined score is established
by experts in the crane and testing industry.
The passing scores for each exam are found in the chart below. Scoring has no relation to the
performance of other examinees; therefore everyone who takes the exam may pass based on
their own performance.
Scoring Written Exams

Our testing partner, Assessment Systems, scores and records all exams, written and practical.
Assessment Systems sends an email, with exam score, within 10 business days of receipt and
immediately for online written exams. Candidates, or the coordinator who registered them on their
behalf, may also log in to their account on CICs website and check the status of exams taken.
Crane Type
Passing Score
Top Possible Score
50
80
Telescoping Boom, Under 21 Tons
50
80
Telescoping Boom, 21 to 75 Tons
50
80
Telescoping Boom, Over 75 Tons
50
80
50
80
50
80
Once a candidate successfully completes all certification requirements, CIC will mail the Certification
Card within approximately 14 business days.

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23
Sample Score Report for Passing a Written Exam

From: Crane Institute Certification [mail to: help@cicert.com]
Posted At: Thursday, January 24, 2013 10:15 AM
Posted To: CICBCC Archive
Conversation: CIC Exam Results for First Last
Subject: CIC Exam Results for First Last
Candidate:
First, Middle Initial, Last
Candidate ID:
ZZ-99999
Date:
01/24/2013
Site:
Site Name
Exam Location: City, State Zip

Congratulations, Crane Institute Certification is pleased to inform you that you have PASSED your
Telescoping Boom, Under 21 Tons. This is a major step towards achieving your certification.
CIC will send your Crane Operator Certification Card within two weeks of completing all requirements.
If you need to check whether you have fulfilled all requirements you can do one of the following:
If you registered yourself, go directly to www.CICert.com and login using the username and
password you set up at the time of registration.
If someone else registered you, ask them to check www.CICert.com.
Below is a status of your certification. CIC will send your certification card within two weeks of
completing all requirements.
Status
Requirement
Completed
Provide payment
Incomplete
Provide photo
Completed
Meet age requirement
Completed
Sign CIC Medical Verification Form
Completed
Sign the Ethics Policy
Completed
Sign Confidentiality Form
Completed
Sign Exam Security Form
Completed
Pass General Knowledge exam
Completed
Pass Telescoping Boom Under 21 Tons Exam
Exam Confirmed
Pass Small - Telescoping Under 21 Tons Practical
If you have questions go to www.CICert.com, see the CIC Candidate Handbook, or email CIC at
help@cicert.com, or call 770.783.9262
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Sample Score Report for Failing a Written Exam

Candidate:
Candidate ID:
ZZ-99999
Date:
01/24/2013
Site:
Site Name

We regret to inform you that you have NOT passed your General Knowledge.
Your overall score is 42 and the passing score is 50.
To support your efforts to pass the certification exam in the future the percent of correct responses for
each content area is shown below. Anything less than 100% correct shows room for improvement.
When studying to re-take your exam, make sure to focus on the content areas of the exam in
which you have a lower percentage correct and that make up the largest percentage of the exam.
Please use this information and the resources provided in the Candidate Handbook and at www.
CICert.com to improve your performance.
Content Area
% Correct
% Exam
Setup
82%
25%
Technical
62%
25%
Load Charts
40%
25%
Operation
62%
25%
CIC will send your Crane Operator Certification Card within two weeks of completing all
requirements. If you need to check whether you have fulfilled all requirements you can do one of
the following:
When reregistering for an exam please use your existing CIC ID. This will ensure that you receive
your certification card as soon as all criteria are met.

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25
Status
Requirement
Invoiced
Provide payment
Completed
Provide photo
Completed
Completed
If you have questions go to www.CICert.com, see the CIC Candidate Handbook, email CIC at
help@cicert.com, or call 770.783.9262

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26
Determination of Passing Scores for

Practical Operating Exams
Scoring
Scoring takes into consideration: load control, time to complete tasks, and knowledge required for
operating a crane safely. The following challenges are measured accordingly:
Accuracy and depth perception 35%
Hand signals 16%
Ability to control a load 50%
Securing the crane 4%
Some challenges are timed. The less time it takes to complete the timed challenges the better the
score.
Reporting
Practical Operating Exams are scored on a straight Pass/Fail basis by Assessment Systems. The
examiner will not be able to provide feedback on your performance. However, your result will be
sent to you via email within 10 days of completing the exam unless a quick score is requested
at additional cost.

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27
Sample Score Report for Passing a Practical Exam

Candidate:
Candidate ID:
ZZ-99999
Date:
01/24/2013
Site:
Site Name

Congratulations, Crane Institute Certification is pleased to inform you that you have PASSED your
Medium Practical. This is a major step towards achieving your certification.
The following crane was used in this examination.
Crane Type:
Telescoping Boom 21- 75 Tons
Manufacturer:
Altec
Model:
AC-38
Max Capacity (tons): 38

Boom Length:
103
Cab Type:
Rotating
If someone else registered you, ask them to check www.CICert.com
Status
Requirement
Completed
Provide payment
Completed
Provide photo
Completed
Completed
Completed

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28
Completed
Completed
Completed
Completed
Completed
Pass Telescoping Boom 21-75 Tons Exam
Completed
Pass Medium - Telescoping 21-75 Tons Practical
help@cicert.com, or call 770.783.9262.
Sample Score Report for Failing a Practical Exam

Candidate:
Candidate ID:
ZZ-99999
Date:
01/24/2013
Site:
Site Name

We regret to inform you that you have NOT passed your Medium Practical. Your overall score is
65 and the passing score is 70.
To support your efforts to pass the test in the future, please use this information and the resources
provided in the Candidate Handbook and at www.CICcert.com to improve your performance.
Additional crane operation practice and instruction may be helpful. This exam measures the
following content areas.
Content Areas
% of Test
Ability to Control a Load
50
Accuracy and Depth Perception
30
Hand Signals
16
Crane Safety
The first two content areas are also measured in terms of time to complete. The less time it takes
to complete the challenges the better your score. If you feel that you moved swiftly through the
challenges, then you may want to improve your control of the crane. If you feel that you had good
control of the crane and load on the challenges, then you may want to work being able to complete
the challenges in less time.
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The following crane was used in this examination.

Crane Type:
Telescoping Boom 21- 75 Tons
Manufacturer:
Altec
Model:
AC-38
Max Capacity (tons): 38

Boom Length:
103
Cab Type:
Rotating
Status
Requirement
Completed
Provide payment
Completed
Provide photo
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Completed
Pass Telescoping Boom 21-75 Tons Exam
Failed
Pass Medium - Telescoping 21-75 Tons Practical
help@cicert.com, or call 770.783.9262.

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30
Content Outline for Written Examinations

The General Knowledge Exam tests the knowledge of the candidate in the following areas:
Site Evaluation & Crane Setup 25%
Technical Information 25%
Load Charts 25%
Crane Operation 25%
The exam candidate should be familiar with the following:
Site Evaluation & Crane Setup
1. Roles and responsibilities of all persons involved with the lift
2. Factors that impact the lift such as tail swing, load path and clearances
3. Impact of various weather conditions
4. How to deal with unstable ground and setup on soft surfaces
5. Hazards such as overhead obstructions, power lines and underground hazards
6. Standards and guidelines regarding various risks and hazards
7. ASME standards and OSHA regulations
8. Requirements of crane setup such as radii, clearances, crane dimensions and load dimensions
9. Crane setup procedures such as use of outriggers, lifting on rubber and leveling the crane
10. Site requirements for blocking
Technical Information
11. Crane inspection procedures
12. Crane components including the following:
Engine, air, electrical & hydraulic systems
Chassis & running gear components
Outriggers and counterweights
Boom components
Hoisting systems
Operating controls
Operational aids
13. Basic load rigging procedures
14. Knowledge of sling and hardware capacity
15. Impact of deformities in slings and hardware
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Load Charts
16. Using/Interpreting capacity charts
17. Determining lifting capacity, including the following:
Configuration of crane mounting
Areas of operation for different types of mobile cranes
Boom length
Load radius
Boom angle
Gross capacity
Capacity deductions
Net capacity
Parts of line
18. Conditions that reduce capacities, including the following:
Crane not to specification

Crane condition
Crane level
Wind
Side loading
Increase in load radius
Dynamic loading
Shock loading
Eccentric reeving
Duty cycle operations
Crane Operation
19. How to enter and exit the cab of the crane in a safe manner
20. Procedures for setup and usage of operational aids
21. Hand signals or voice signals used to direct crane operator
22. Handling loads out of operators sight (operating in the blind)
23. How to handle loads submerged in water
24. How to move loads from an elevated position
25. Duty cycle considerations (i.e., steel erection, concrete bucket operations)
26. Traveling the crane
27. Heavy lift operations, procedures and types of heavy lift attachments
28. Attachments for luffing jibs
29. Hoisting procedures and personnel hoisting equipment
30. Procedures for securing the crane under standard and emergency conditions.

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Supplemental Exams
Telescoping Boom, Under 21 Tons
Telescoping Boom, 21 75 Tons
Telescoping Boom, Over 75 Tons
Supplemental Exams cover the following areas:
Site Evaluation & Crane Setup 5%
Technical Information 15%
Load Charts 40%
Crane Operation 40%
The exam candidate should be familiar with the following pertaining to the particular certification
for which the candidate is applying for, i.e. Telescoping Boom Under 21 Ton, Telescoping Boom
21-75 Ton, Telescoping Boom Over 75 Ton, Lattice Boom Crawler, Lattice Boom Carrier.
Site Evaluation & Crane Setup
1. Factors that impact the lift such as tail swing, load path and clearances for a particular crane
type
2. How to deal with unstable ground and setup on soft surfaces
3. Standards and guidelines regarding various risks and hazards
4. ASME standards, OSHA regulations and manufacturers guidelines regarding various risks,
hazards and crane setup
5. Requirements of crane setup such as radii, clearances, crane dimensions and load dimensions
6. Crane setup procedures such as use of outriggers, lifting on rubber and leveling the crane
7. Site requirements for blocking
Technical Information
8. Crane components including the following:
Engine, air, electrical & hydraulic systems

Chassis & running gear components
Outriggers and counterweights
Boom components
Hoisting systems
Operating controls
Operational aids
9. Basic load rigging procedures

10. Knowledge of sling and hardware capacity
11. Impact of deformities in slings and hardware
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Load Charts
12. Using/Interpreting capacity charts
13. Calculating lifting capacity, including the following:
Configuration of crane mounting
Areas of operation for different types of mobile cranes
Boom length
Load radius
Boom angle
Gross capacity
Capacity deductions
Net capacity
Parts of line
14. Conditions that reduce capacities, including the following:
Crane not to specification

Crane condition
Crane level
Wind
Side loading
Increase in load radius
Dynamic loading
Shock loading
Eccentric reeving
Duty cycle operations
Crane Operation
15. Procedures for setup and usage of operational aids
16. Power flows and power transmission for lattice boom cranes
17. Basic hydraulic systems for telescoping boom cranes
18. Characteristics of Rough Terrain cranes and All Terrain cranes
19. Characteristics of All Terrain cranes such as maneuverability and setup
20. Duty cycle considerations (i.e., steel erection, concrete bucket operations)
21. Traveling the crane
22. Heavy lift operations, procedures and types of heavy lift attachments
23. Attachments for luffing jibs
24. Hoisting procedures and personnel hoisting equipment
25. Procedures for securing the crane under standard and emergency conditions.

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Sample Exam Questions

The following sample questions are representative of the type of questions you will encounter on
the CIC written exams:
1. What is the recommended procedure when raising long loads from a horizontal position to a
vertical position?
a. Lift loads away from the crane.
b. Lift loads toward the crane.
c. Long loads cannot be lifted.
d. There is no correct procedure.
2. Boom trucks normally do not have capacities in which operating area?
a. over the side
b. over the front
c. over the rear
d. Capacity in any operating area is never restricted.
3. What is the weight reduction when the extension/jib is removed from the crane? (Refer to the
load chart.)
a. There is no deduction.
b. 640 lbs.
c. 1,063 lbs.
d. 9,396 lbs.
4. What action can cause the lattice boom to topple backwards?
a. Stopping the boom suddenly while booming down.
b. Starting a swing suddenly at a low boom angle.
c. Swinging from the downhill side to the uphill side.
d. No action will cause the boom to topple backwards.

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Pre-Exam Study References

ASME B30.5 - Mobile and Locomotive Cranes.
Publisher: American Society of Mechanical Engineers (ASME).
P.O. Box 2300
Fairfield, NJ 07007-2300
800-843-2763 (U.S/Canada) Fax: 973-882-1717
www@asme.org
ASME B30.23 - Personnel Lifting Systems.
Publisher: American Society of Mechanical Engineers (ASME).
P.O. Box 2300
Fairfield, NJ 07007-2300
800-843-2763 (U.S/Canada) Fax: 973-882-1717
www@asme.org
Mobile Cranes by James Headley
Publisher: Crane Institute of America Publishing & Products, LLC.
Sanford, Florida 32771
Phone: 800-832-2726
www.craneinstitute.com
Rigging by James Headley
Publisher: Crane Institute of America Publishing & Products, LLC.
Sanford, Florida 32771
Phone: 800-832-2726
www.craneinstitute.com
Mobile Craning Today by Douglas Campbell
Publisher: Operating Engineers Training Institute of Ontario (OETIO).
2245 Speers Rd.
Oakville, Ontario
Canada L6L 6X8
(905) 469-9299 or 1-877-793-4863
www.oetio.com
Mobile Crane Manual editted by Donald Dickie
Publisher: Construction Safety Association of Ontario.
21 Voyager Court South
Etobicoke, Ontario M9W 5M7 Canada
Phone: 800-781-2726; Fax: 416-674-8866
www.csao.org

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Hoisting and Rigging Safety Manual by Donald Dickie

Publisher: Construction Safety Association of Ontario.
21 Voyager Court South
Etobicoke, Ontario M9W 5M7 Canada
Phone: 800-781-2726; Fax: 416-674-8866
www.csao.org
IPTS Crane and Rigging Handbook by Ronald Garby
Publisher: IPT Publishing and Training Ltd.
P.O. Box 9590
Edmonton, Alberta, T6E 5X2 Canada
Phone: 780-962-4548; Fax: 780-962-4819
www.iptbooks.com
OSHA 1926 Subpart CC - Cranes and Derricks in Construction.
Publisher: US DEPT. OF LABOR.
200 Constitution Avenue
Washington, D.C. 20210
1-800-321-OSHA (6742)
www.osha.gov
OSHA 1910.180 - Crawler Locomotive and Truck Cranes.
Publisher: US DEPT. OF LABOR.
200 Constitution Avenue
Washington, D.C. 20210
1-800-321-OSHA (6742)
www.osha.gov
Training Policy
Crane Institute of America Certification (CIC) trains staff, proctors and examiners for their roles and
responsibilities, not candidates seeking certification. CIC does not provide training for certification
candidates, accreditation for educational programs, or a course of study that leads to certification.
CIC does not endorse any training company or process. CIC has no legal, financial, or other
obligation to organizations it recognizes for training options.

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Content Outline for Practical Operating Examinations

Skills Tested Crane Types
The Practical Operating Exam measures the basic skills needed to safely operate a crane in a
controlled fashion. It does not indicate the ability to operate any crane in any situation.
Practical Operating Exams may be conducted using any mobile crane as long as it is capable of
achieving the required boom length for the practical operating exam being conducted.
The practical exam measures the following skills:
Operating controls to raise and lower the load
Operating controls to swing boom
Operating controls to raise and lower the boom
Ability to control the load
Shift inspection
Following hand signals
Securing the crane
Description of Challenge
Crane Familiarization
You will be given 15 minutes to familiarize yourself with the crane used for the exam.
You may view any component of the crane or operate the crane to obtain the feel of its
operation, with the following exceptions:
Do not travel the crane or adjust outriggers, if any.
Do not telescope the boom.
The brakes and LMI are set according to OEM standards.
At the end of the familiarization period, you will be asked to sign your examination form and
indicate whether the crane is operating satisfactorily and you wish to take your exam. If you
are not ready to take the exam at the end of the 15-minute time, the exam will be cancelled.

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Challenge One - Measures Candidates Accuracy and Depth Perception

The first task requires you to place the headache ball into a drum marked with a 1.
This is a timed task.
The task is to move the headache ball from the Start Point and place the entire headache ball
to the wedge socket, under control, into drum 1.
Do not move drum 1. Do not hit or move any other part of the course with any part of the hook
or ball.
The second task is similar, requiring you to place the headache ball into a different drum marked
with a 2.
This is also a timed task.
The task is to move the headache ball from Drum 1 and to place the entire headache ball to
the wedge socket, under control, into Drum 2.
Do not move drum 2. Do not hit or move any other part of the course with any part of the hook
or ball.
Challenge Two - Measures Candidates Ability to Follow Hand-Signals

This challenge requires you to follow the examiners hand signals. You will be given 12 hand
signals, and you are required follow them while keeping the headache ball under control at all
times.
Challenge Three - Measures Candidates Ability to Control a Load

This task requires you to pick-up a load and move it through an obstacle course in the specific
order shown and place it in a designated spot.
This is a timed activity.
The load must be controlled in terms of height off the ground and clearance of obstacles.
To finish, the load needs to be placed at the designated spot.

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Appendix: Forms and Policies
Medical Verification Form Policy and Agreement
Medical Verification Form Part B
Code of Ethics and Substance Abuse Policy and Agreement
Substance Abuse Policy (full version)
Disciplinary Policy
Appeals Policy and Procedures
Non-Discrimination Policy
Accommodations for Disabilities
Request for Accommodations
OSHA Accommodation Regulation
Exam Extension Request
Crane Operator Extension Timeframe
Exam Security Agreement
Documentation of Non-CIC Certifications
Crane Operator Recertification Hours Verification Form

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40
Medical Verification Form

Policy and Agreement
cation Policy
Physical
cation requirements are taken from the ASME B30.5-3.1.2 (a) and are the physical requirements
ed by Crane Institute of America Certi cation, LLC. All candidates
all candidates must meet in order to be
must indicate their compliance with the Medical
cation Form unless it can be shown that failure to meet the
cations will not affect the operation of the crane. In such cases, specialized clinical or medical judgments and
tests may be required with the Medical
cation Form Part B, must be provided to CIC for determination of whether
the requirement is met.
cation Agreement
Carefully read the ASME B30.5-3.1.2 (a) physical requirements listed below:
1. I have a vision of at least 20/30 Snellen in one eye and 20/50 in the other, with or without corrective lenses.
2. I have the ability to distinguish colors, regardless of position, if color differentiation is required.
3. I have adequate hearing to meet operational demands, with or without a hearing aid.
4. I have
cient strength, endurance, agility, coordination, and speed of reaction to meet crane operation demands.
eld of vision, reaction time, manual dexterity, coordination, and no tendencies to

dizziness or similar undesirable characteristics.
6. I have a negative results for a substance abuse test. The level of testing is determined by the standard practice for
rmed by a recognized laboratory service.
7. I have no physical defects or emotional instability that could render a hazard to myself or others, or which, in the
opinion of the examiner, could interfere with the operators performance. If evidence of this nature is found, it may
c
cation.
c
8.
cation.
Specialized medical tests may be required to determine these conditions.

If you do NOT meet one or more of the eight (8) requirements listed above, but believe that failure to meet the
cation will not affect your ability to operate cranes:
Select B below
Get a copy of the Medical Veri cation Form Part B from CIC.
Have it completed by the appropriate Medical Authority and returned to CIC.
Check A OR B.
A.
Passed Physical - By checking this box and signing below, I state that I have passed a physical exam within the
rms my compliance with the ASME B30.5-3.1.2 (a) medical requirements, and
rm
last three (3) years that
that the above eight (8) statements are true at this time. Furthermore, I swear that I will have a physical at least
cation and if I do not meet any of the ASME B30.5-3.1.2
every three (3) years during the period of my CIC
requirements that I will stop operating cranes and notify CIC immediately.
OR
B.
Did Not Pass Physical - By checking this box and signing below, I state that I have not met the ASME B30.53.1.2 (a) medical requirements. I am aware that I must provide the Medical Veri cation Form Part B in order to be
considered for Crane Operator
cation. I am also aware that providing the Medical Veri cation Form B does
c
cation.
________________________________________________
Signature
________________
Date
_______________
Candidate ID #
3880 St. Johns Parkway, Sanford, FL 32771 844-546-3362 help@cicert.com

cation, LLC. All rights reserved.
Form: MVF 091715
Medical Verification Form Part B

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Substance Abuse Policy

Operators seeking certification who sign the Code of Ethics Policy also agree to avoid substance
abuse. In doing so, operators agree to the following:
Never using alcohol or illegal drugs while at work or on any work/job site
Never working while under the influence of alcohol or an illegal drug or substance
Never engaging in the unlawful manufacture, distribution, sale, or possession of illegal drugs
in the workplace
Never abusing prescription drugs
Never operating cranes if taking a prescription drug, if the label, or attending physician,
recommends not driving or operating machinery. However, operators may operate a crane
and take the prescribed medication without an adverse effect on maintaining certification,
when, and if, an attending physician advises that the drug or substance will not adversely
affect my ability to safely perform duties as a crane operator.
For purposes of the Substance Abuse Policy, under the influence means the detectable presence
of any drug or substance in the operators body that impairs the operators ability to operate the
crane safely.
Violation of the Substance Abuse Policy may result in disciplinary action up to and including
revoking the operators certification. Operators should expect their certification to be suspended
or revoked for engaging in the unlawful or unauthorized manufacture, distribution, sale, use or
possession of illegal drugs and use of alcohol in the workplace.
At the sole discretion of the Quality Review Assurance Board, an operators certification that was
revoked due to violation of the Substance Abuse Policy may be reinstated under certain conditions.
Conditions for reinstatement include, but are not limited to, the following:
Proof of participation in and successful completion of a treatment, counseling or rehabilitation
substance abuse program that is professionally run and operated
No other incidents of Substance Abuse Policy violations
Taking the General Knowledge, Supplemental and Practical Exams for new certification(s).

CONFIDENTIAL
updated 10.28.2015
44
Disciplinary Policy
Grounds for disciplinary action may include, but are not limited to the following:
Misrepresentation of any information provided to CIC or its representatives
1. Non-compliance with medical requirements
2. Non-compliance with Code of Ethics
3. Non-compliance with Substance Abuse Policy
4. Any infringement of exam security.
Disciplinary action may include one or more of the following: reprimand, revocation of certification
or potentially civil sanctions. In the event that disciplinary action is taken or decided upon by
the Quality Review Assurance Board, an operator may appeal the decision to the Governing
Committee within 30 days of written notification of the decision.
A written appeal must be sent by traceable courier or certified mail, return receipt requested, to the
Appeals Department, at the following address. Specific grounds as to why the appeal should be
considered must be stated.
ATTN: Appeals Dept.
P.O. Box 2049
Villa Rica, GA 30180
For complete appeals process see Appeals Policies and Procedures.

CONFIDENTIAL
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45
Appeals Policy and Procedures

Appealing Eligibility Determination or Certification Status
Candidates may question their eligibility determination or certification status by writing or emailing
CIC who will provide additional explanation. If desired, the Candidate or CIC may refer the matter
to the Governing Committee for review and reconsideration, as appropriate. The Governing
Committee will make a final determination within thirty (30) day or receipt of the request and
provide that decision in writing to the Candidate.
Request for Scoring Review

Multiple safeguards are in place to prevent scoring errors. Candidates who do not pass an exam
may request that their exam(s) be reviewed and re-scored by completing an online form titled
Request for Exam Score Review. Requests must be submitted within ninety (90) days of the
original result date and a re-scoring fee of $50 per exam requested will be applied for scoring
review
Disciplinary Appeal
An operator may appeal a disciplinary decision by the Quality Review Assurance Board to the
Governing Committee within thirty (30) days of written notification of the decision.
A written appeal must be sent by traceable
courier or certified mail, return receipt requested,
to the Governing Committee Attention Appeals
Department. Specific grounds as to why the appeal
should be considered must be stated.
Candidates may appeal to the Governing Committee
if they are in disagreement with how a policy is
enforced in their individual case. The Governing
Committee shall only overrule the Quality Review
Assurance
Boards
recommendations
and
conclusions in the event of the following:
Disciplinary Action by Ethics Committee
Appeal Sent to CIC
Hearing by Governing Committee
Final Decision Communicated
The Code of Ethics was incorrectly applied

The findings of facts by the Quality Review Assurance Board were clearly erroneous, arbitrary
or capricious and/or disproportionate to the facts surrounding the violation
The disciplinary sanctions imposed by Quality Review Assurance Board were grossly
disproportionate to the facts surrounding the violation
New information, relevant and not available at the time of the original decision, is provided

CONFIDENTIAL
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46
In the event that an appeal is timely and properly prepared, the Governing Committee shall
constitute and serve as an Appeals Panel and shall notify the operator of the date and location
of the appeal hearing. The appeal hearing will be scheduled as soon as possible after receipt
of the notification of appeal. The hearing shall be conducted at the Crane Institute of America
Certification Headquarters or another location designated by the Governing Committee. The
operator is responsible for their expenses. The operator has the right to have representation at
the hearing but in no event will counsel be allowed to provide testimony in lieu of, or on behalf of,
the operator.
The hearing is closed to third parties with the exception of witnesses, experts, consultants and
legal counsel. The Governing Committee will consider all evidence provided, including the basis
for the original decision reached by the Quality Review Assurance Board.
Quality Review Assurance Board

Alleged ethics violations are reviewed by a three member panel of the Quality Review Assurance
Board. Appeals are heard by the Governing Committee.
Remit to:
Attn: Appeals Dept.
P.O. Box 2049
Villa Rica, GA 30180
Email: help@cicert.com

CONFIDENTIAL
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47
Non-Discrimination Policy
Crane Institute of America Certification does not discriminate on the basis of race, age, gender,
disability, religion, or national origin.
Accommodations for Disabilities

Crane Institute of America Certification provides reasonable accommodation to its testing process
to individuals requesting such an accommodation in compliance with the Americans with Disabilities
Act (ADA).
It is the responsibility of the candidate seeking an accommodation to complete the Request
for Accommodation Form provided in this handbook and on the CIC website and send it to the
address provided on the form. Please wait to hear if your accommodation has been granted before
registering for the exam(s). Requests may take up to a month to review. The candidate will have
to do the following:
List the exam types for which he is requesting an accommodation
Name the disability and when it was first diagnosed
List any previous accommodations provided for the disability
Describe the specific accommodation he is requesting
Provide documentation from a licensed care provider about the history of his disability and any
past accommodation.
Crane Institute Certification will not grant any accommodation that limits its ability to measure the
ability of an individual to safely operate a crane as defined by the ASME Standards for Mobile and
Locomotive Cranes, B30.5-2004 or the OSHA regulatory requirements listed in 1926 Subpart CC.

CONFIDENTIAL
updated 10.28.2015
48
Request for Accommodation

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OSHA Accommodation Regulation

To meet the intent of OSHA, for any accommodation granted, CIC will read the General Knowledge
Exam aloud to the candidate. However, the supplemental exams must be taken in the standard
way to demonstrate literacy relevant to the work and the ability to use the type of written
manufacturer procedures applicable to the class/type of equipment for which the candidate is
seeking certification.
The OSHA ruling states:
Subpart CCCranes and Derricks in Construction 1926.1427 Operator qualification and
certification
(h) Language and Literacy Requirements.
(1) Tests under this section may be administered verbally, with answers given verbally, where the
operator candidate:
(i) Passes a written demonstration of literacy relevant to the work.
(ii) Demonstrates the ability to use the type of written manufacturer procedures applicable to the
class/type of equipment for which the candidate is seeking certification.
See Occupational Health and Safety Administration (OSHA). PART 1926.1427 - CRANES AND
DERRICKS: Language and Literacy Requirements. Publisher: US DEPT. OF LABOR. 1-800-321OSHA (6742). www.osha.gov

CONFIDENTIAL
updated 10.28.2015
50
Exam Extension Request

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Documentation of Non-CIC
Crane Operator Certifications
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Hours Verification Form
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Pennsylvania Crane Operator License

Initial CIC Certifications
Crane operators applying for a Pennsylvania Crane Operator License can only be licensed for the
crane specialty which they are certified for. The crane operator certification must be current when
applying for the State License and must be maintained while licensed by the State.
The Pennsylvania Crane Operator License Process using CIC Certification(s):
1. Complete the Initial CIC Certification (State of Pennsylvania) form and CIC Medical Verification
Form and submit them to help@CICert.com.
2. Pass the appropriate written and practical exams.
3. Complete the State of Pennsylvania Initial License Application With Certification form and
pay the appropriate licensing fee.
4. Contact CIC to submit proof of CIC Certification(s) directly to the State Board of Crane
Operators.
5. Complete the Pennsylvania Physical Examination Requirement form.
Selecting the Appropriate Written and Practical Exams:
Example 1
If applying for a License for Telescopic Boom Crane W/ Fixed Control Station, the candidate must
pass the CIC General Knowledge Exam, Telescoping Boom Crane Under 21 Ton Exam and a
practical operating exam on a telescopic boom crane with a fixed control station.
Check the Crane Specialties and Required Corresponding Written and Practical Exams.
Pennsylvania Crane Specialties
Operator is applying for.
Check box(es) below.
Boom Crane W/
pTelescopic
Fixed Control Station
Telescopic Boom Crane W/
Rotating Control Station
Candidate must pass the General

Knowledge Exam and the Type and
Capacity Level Exam(s) below.
Candidate must pass the corresponding

Practical Exam below.

pTelescoping Boom, Under 21 Ton Exam pFixed
Control Station
Lattice Boom Truck

CONFIDENTIAL
updated 10.28.2015

Lattice Boom Crane

Truck or Crawler
56
Example 2
If applying for a License for Lattice Boom Crawler, the candidate must pass the CIC General
Knowledge Exam, Lattice Boom Crawler Exam and a practical operating exam on a Lattice boom
truck or crawler crane.
Check the Crane Specialties and Required Corresponding Written and Practical Exams.
Operator is applying for.
Lattice Boom Truck
pLattice Boom Crawler
Candidate must pass the General

Knowledge Exam and the Type and
Capacity Level Exam(s) below.
pLattice Boom Crawler Exam

Practical Exam below.
Boom Crane
pLattice
Truck or Crawler
Recertifications of Non-CIC Certifications

CIC accepts other crane operator certifications accredited by the National Commission of
Certifying Agencies (NCCA) or the America National Standards Institute (ANSI). To have NonCIC Certification(s) accepted, the operator must submit the Re-Certification Using Non-CIC
Certifications (State of Pennsylvania) form and pass the applicable CIC re-certification exam(s)
which corresponds to the Pennsylvania Crane Specialties. The Non-CIC Certification(s) must not
have expired prior to the first written exam date.
Re-certifying with CIC:
1. Complete the Re-Certification Using Non-CIC Certifications (State of Pennsylvania), Medical
Verification and Hours Verification forms.
2. Make a clear, readable copy of the front and back of the current non-CIC certification card.
3. Submit the completed forms and copies of current certification card to help@CICert.com.
4. If approved for re-certification, you must contact CIC directly to register for exams at 844546-3362 or help@CICert.com.

CONFIDENTIAL
updated 10.28.2015
57
Selecting the Appropriate Re-Certification Exams:

Example 1
If applying for a License for Telescopic Boom Crane W/ Fixed Control Station, the candidate must
pass the Telescoping Boom Crane Under 21 Ton Exam.
Check the Crane Specialties when applying for Re-certication in Pennsylvania.
which Operator is applying for.

re-certification exam(s) below.
p Telescopic Boom Crane W/
p Telescoping Boom, Under 21 Ton Exam

Lattice Boom Truck

Practical Exam below, if having less than
1,000 hours of operating experience.
Lattice Boom Crane

Truck or Crawler
Example 2
If applying for a License for Telescopic Boom Crane W/ Rotating Control Station, the candidate
must pass theTelescoping Boom Crane 21-75 Ton and/or Over 75 Ton. If less than 1,000 hours of
operating experience is documented, the Candidate must pass a practical operating exam on a
telescopic boom crane with a rotating control station.
Check the Crane Specialties when applying for Re-certication in Pennsylvania.
which Operator is applying for.
Boom Crane W/
p Telescopic

re-certification exam(s) below.

p Telescoping Boom, Over 75 Ton Exam
Lattice Boom Truck

CONFIDENTIAL
updated 10.28.2015

Practical Exam below, if having less than
1,000 hours of operating experience.
Lattice Boom Crane

Truck or Crawler
58
Initial CIC Certification

(State of Pennsylvania)
For Crane Operators Applying for Pennsylvania Crane Operator License ONLY
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Co Candidate Handbook

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Crane

Crane Institute of America Certification, LLC 2008-2015.

Crane Institute of America Certification, LLC 2008-2015.

Governing Committee .......................................................................................................6

Advisory Board .................................................................................................................7

About CIC and Its Purpose ..............................................................................................9

Certification Requirements ...................................................................................................10

Overall Process .............................................................................................................. 11

Scheduling Exams ..........................................................................................................12

Rescheduling or Cancelling Exams ................................................................................12

Written Examinations ...........................................................................................................13

Written Exam Fees .........................................................................................................13

Written Examination Administration Procedures.............................................................14

Security Procedures .......................................................................................................15

Practical Operating Examinations ........................................................................................16

Practical Operating Exam Fees ......................................................................................16

Exam Delays Due to Weather or Equipment Problems ..................................................17

Exam Check-In ...............................................................................................................18

Re-Certification Policy ..........................................................................................................20

CIC Certified Operator Re-Certification Requirements ...................................................20

Non-CIC Certified Operator Re-Certification Requirements ...........................................21

Determination of Passing Scores for Written Exams ...........................................................23

Scoring Written Exams ...................................................................................................23

Sample Score Report for Passing Written Exams ..........................................................24

Sample Score Report for Failing a Written Exam ...........................................................26

Determination of Passing Scores for Practical Operating Exams ........................................27

Crane Institute of America Certification, LLC 2008-2015.

Sample Score Report for Passing a Practical Exam ......................................................28

Sample Score Rope for Failing a Practical Exam ...........................................................29

Content Outline for Written Examinations ............................................................................31

General Knowledge Exam ..............................................................................................31

Supplemental Exams ......................................................................................................33

Sample Exam Questions ................................................................................................35

Pre-Exam Study References ..........................................................................................36

Training Policy ................................................................................................................37

Content Outline for Practical Operating Exams ...................................................................38

Skills Tested - Crane Types ............................................................................................38

Challenge One - Measures Candidates Accuracy and Depth Perception .....................39

Challenge Two - Measures Candidates Ability to Follow Hand Signals .........................39

Challenge Thee - Measures Candidates Ability to Control a Load ................................39

Appendix: Forms and Policies..............................................................................................40

Medical Verification Form Policy and Agreement ...........................................................41

Medical Verification Form Part B ....................................................................................42

Code of Ethics and Substance Abuse Policy and Agreement ........................................43

Substance Abuse Policy .................................................................................................44

Disciplinary Policy ...........................................................................................................45

Appeals Policy and Procedures ......................................................................................46

Non-Discrimination Policy ...............................................................................................48

Accommodations for Disabilities .....................................................................................48

Request for Accommodation...........................................................................................49

OSHA Accommodation Regulation .................................................................................50

Exam Extension Request ...............................................................................................51

Exam Security Agreement ..............................................................................................52

Documentation of Non-CIC Crane Operator Certification...............................................53

Crane Operator Recertification Hours Verification Form ................................................54

Confidentiality of Candidate Information Policy and Agreement .....................................55

Pennsylvania Crane Operator License ...........................................................................56

Crane Institute of America Certification, LLC 2008-2015.

Crane Institute of America Certification, LLC 2008-2015.

CIC Committee & Subject Matter Expertise Company

OSHA & legislative; ASME B30 main

A.D. Brown Company

Rigging & hoisting equipment Manufacturer

Columbus McKinnon Corp.