Division of Business

Course: HND Level 5 Business (management)

Year: 2016/17

Student Name:
UNIT 15:Managing Business
Activities to Achieve Results

Lecturers Name: Mr G. Anokye

Date Issued: 10th of October 2016

Completion Date: 6th of January 2017

Fail

Pass

Merit

Distinction

P1

P2

P3

P4

P5

P6

P7

P8

P9

P10

P11

1.1

1.2

1.3

2.1

2.2

2.3

2.4

3.1

3.2

3.3

3.4

P12

P13

P14

P15

P16

M1

M2

M3

D1

D2

D3

4.1

4.2

4.3

4.4

Learning Outcomes:1 Understand the importance of business processes in delivering outcomes based
upon business goals and objectives 2 Be able to develop plans for own area of responsibility to implement
operational plans 3 Be able to monitor appropriate systems to improve organisational performance 4 Be able
to manage health and safety in the workplace.

Comments:

Assessors Signature:______________
Date:______________
Late: Yes

No

Referred

Internal Verification: Yes

No

I declare that the work I am submitting for assessment contains no sections in copied in whole or part from any
other source, unless it is explicitly identified by means of quotation mark or by means of wholly indented
paragraphs. I declare that I have also acknowledged such quotations by providing detailed references in an
approved format. I understand that unidentified and un-referenced copying both constitutes plagiarism which is an
offence. I give my consent for my work being scanned by Turnitin formatively and summatively for the purposes of
assessment.
Student Signature:

Received:

Date:

Date:

EDEXCEL BTEC HND Business (Management)

Unit 15: MBAA

WHAT IS REQUIRED: You are required to read the following scenario and attempt all tasks
given in the table below by relating your response to the context of the given organisation in the
scenario.
CASE STUDY

Sources :www.autoweek.com and www.f1fanatic.co.uk

Imagine you are the Operations Manager at the McLaren Technology Centre, You have been asked
by the Board of Directors to review the business activities mentioned below to improve the
operations, quality and efficiency of a McLaren manufacturing plant. Your review will be used by
the Board of Directors to improve the operational activities such as McLarens business functions,
processes and quality standards to achieve better results in 2016-17.The review should be
structured to cover areas of:

TASK 1 - Business processes in delivering outcomes based upon business goals and
objectives.
TASK 2 - Plans for own areas of responsibility for managing business activities.
TASK 3 - Monitoring appropriate systems to improve organisational performance.
TASK 4 - Managing health and safety in the workplace.

Due to the continuous changing nature and complexity of managing business activities within an
organisation, you are required to research, gather and present the appropriate information. This
will include the use of management theories and practical examples applicable to McLaren
company.
Additional Information/Advice:

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A support textbook is also available for this Unit, which you may find helpful to explore
theoretical knowledge and understanding. You should also access the following links:
McLaren Official Website
McLaren Documentaries
McLaren ERP Integration Software
McLaren

Special
Operations
(Customization)
McLaren Official YouTube Channel

http://www.McLaren.com/group
http://www.youtube.com/watch?v=gVGlqjCufMY
http://www.youtube.com/watch?v=wuQvKuqYUk4
http://www.sap.com/
http://cars.mclaren.com/mso.html
http://www.youtube.com/mclarenautomotivetv

LO1 Understand the Importance of Business Processes in Delivering

Outcomes Based upon business Goals and Objectives
Q1.1- MCLAREN OPERATIONS FUNCTIONS
Briefly describe two core organisational departments at McLaren. Evaluate the
interrelationship between two departments in managing its business activities to achieve
results in a company like McLaren.

Q1.2 TRANSFORMATION PROCESSES

Justify the use of any model of effective process management to a manager at McLaren.

3/9

Q 1.3 QUALITY GATEWAYS

Evaluate the output of the process and the use of quality gateways at McLaren. (P, M1)

LO 2 Be able to develop plans for own area of responsibility to

implement operational Plans
Q 2.1& Q 2.2 SMART OBJECTIVES and OPERATIONAL PLAN for McLAREN

Q 2.1
Design any principles and methods of short- to medium-term planning which could promote
goals and objectives for own area of responsibility (P, M2)
Q 2.2
Write objectives, which are specific, measurable, achievable, realistic and time-based to
align people and other resources in an effective and efficient way in McLaren (P, D1)

Q 2.3 SYSTEMS AT McLAREN

Implement the following systems to achieve SMART objectives:
Just-in-Time;
Value added chains

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Q 2.4 PROJECT PLANNING PERT

Carry out work activities meeting the operational plan through Project Evaluation & Review
Techniques (PERT)

Q 3.1 QUALITY AT McLAREN

Design systems of Total Quality Management to manage and monitor quality standards
specified by McLaren (P, D2)

5/9

Q 3.2, Q 3.3 & Q 3.4 TQM at McLAREN

Q 3.2 Demonstrate a development process of continual improvement culture and how to
involve others to ensure continuous monitoring and evaluation at McLaren
Q 3.3. Recommend improvements by proposing, implementing and evaluating change, which
aligns with the organisations objectives and goals and which result in improvements. (P, M3)
Q 3.4 Report on the wider implications of change within the McLaren organisation.

LO 3 Be able to monitor appropriate systems to improve organisational

performance

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LO4 Be able to manage health and safety in the workplace.

Q 4.1 & Q 4.2 RISK ASSESSMENT and HEALTH and SAFETY LAWS
Q 4.1 Carry out risk assessments as required by legislation, regulation and organisational
requirements ensuring appropriate action is taken.
Q 4.2 and 4.4 Demonstrate and carry out health and safety regulations and legislation
applicable in the maintenance section of McLaren and that they are correctly and
effectively applied (P, D3)

Q 4.3 & Q 4.4 MANAGING HEALTH and SAFETY

Q 4.3 Carry out a systematic review of organisational health and safety policies and
procedures in order to ensure they are effective and compliant

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The pass criteria

To obtain a pass in this assignment, the student must satisfactorily complete all the
above tasks.
Learning outcomes
On successful completion of this

Assessment criteria for pass

unit a learner will:

The learner can:

LO1 Understand the importance of

1.1 evaluate the interrelationship between the different processes and

functions of the organisation

business processes in
delivering outcomes based upon

1.2 justify the methodology to be used to map processes to the

organisations goals and objectives

business goals and objectives

1.3 evaluate the output of the process and the quality gateways
LO2 Be able to develop plans for
area of responsibility to implement
operational plans

own

2.1 design plans which promote goals and objectives for own area of
responsibility
2.2 write objectives, which are specific, measurable, achievable,
realistic and time-based to align people and other resources in
an effective and efficient way
2.3 implement appropriate systems to achieve objectives in the most
efficient way, on time, to budget and meeting organisational
standards of quality
2.4 carry out work activities meeting the operational plan through
effective monitoring and control

LO3 Be able to monitor

appropriate systems to
improve organisational
performance

3.1 design systems to manage and monitor quality standards

specified by the organisation
3.2 demonstrate a quality culture to ensure continuous
monitoring, evaluation and development of the process
3.3 recommend improvements which align with the
organisations objectives and goals and which result in
improvements
3.4 report on the wider implications of proposed changes
within the organisation

8/9

LO4 Be able to manage health and

safety in the workplace

4.1 carry out risk assessments as required by legislation,

regulation and organisational requirements ensuring
appropriate action is taken
4.2 demonstrate that health and safety regulations and
legislation applicable in specific work situations are
correctly and effectively applied
4.3 carry out a systematic review of organisational health
and safety policies and procedures in order to ensure
they are effective and compliant
4.4 carry out practical application of health and safety
policies and procedures in the workplace.

9/9

Submission Guideline

Work should be referenced

Sources should be acknowledged fully by referenced books, journals used and URL

visited
All work should be word processed, font size 12 and font style Times New

Roman/Arial
Subtitles of the assignment should be in the font size 14
Pages should be numbered in the bottom right hand corner
Spell check the document and read thoroughly for grammatical errors
1.5 Line spacing
Reference at the end of the assignment
All paragraphs should be aligned in justified mode

Note: The guided word limit is between 2500-4000 words

10/9