PHILIPPINE CHARITY SWEEPSTAKES OFFICE ‘SUMMARY OF AGREEMENTS Charter Statement Remarks Mission [To generate funds for health programs and charities of ‘national character through charity sweepstakes, races, lotteries, and other similar activities. Vision The PCSO, as the principal government agency for raising land providing funds for health programs, medical lassistance and services, shall by 2020 have a timely and responsive presence in every province. JAnnual Charity Fund to rise from P10 Billion in 2015 to P15 Billion by 2020 Delivery presence - available/offer charity services (health program, medical assistance and services) by having at least a PCSO branch in every province by 2020. Core Values Professionalism Integrity |Teamwork creativity Service Orientation For Go: For Peso: oof i BEG. NaNTES Chairman Member eee ae LWA aia wh wef ancfua e 1GNacio JOSE FERSINAND M. ROJAS I YABEL V- MAMBA Cdissioner General Menager Member TTPHILIPPINE CHARITY SWEEPSTAKES OFFICE SUMMARY OF AGREEMENTS 2016 NS | Vision Togenerate ees funds for health Programsand ‘charities of ational character through charity sweepstakes races, lotteries, andothersimilar faces oGfe. wanres cane poe pg Wy uow wh igen co maemo neath missioner General Manager MemberPHILIPPINE CHARITY SWEEPSTAKES OFFICE ‘SUMMARY OF AGREEMENTS - 2015 RENEGOTIATION Baseline 2075 Concer clot) |Biceting Sco) 2013 2014 Full Year Agreement Remarks S071 [Responsive and ficient Dolivery of Health & Charitable Services ‘SM 5]Raising AFP and PNP 5% [Actual Target x Program concept o 30% Implementation Retain orginal PCSO to provide documentation Hospitais to OOH Weight [developed for that request was made tothe Standard on Equipment implementation in 12) Three (2) hospitals under IDOH on the items provided as Love Polippine AirForee target |b) Three (3) hospitals under Philippine Navy g c) Five (5) hospitals under AFP 5 Wide Suppor Service Unite and q |Generat Headquarters & 3 4) Philippine Security Group 2 Hospitals 3 le) PNP General Hospital a |(Cauipment for Deparment of JAnesthesia, Maternal intensive [Care Unit and Surgical Intensive Care Uni) ‘302 Efficient Charity Sorvices ‘SH 6]Customer Satisfaction 3% | Below 75% = Salistactory rating or fe equivalent” [Retain orginal [25% = MOA with DAP survey (3rd Party) 0% 5.0% - results by February 2016 Sub-Total Weight ae 50 |Sustained Growth Revenue Si 10|Grose sales To% [Rawal] Target] PST OZ Bion | PS2324 Bilion 6 Blion a8 Bion a Weight 3 ‘Sub-Total Weight 2% mm %% er wi’ ia iEos as icomiecasnt pWelonty | Brsatinna| Scale: 2013 2014 Full Year, Agreement Remarks: SO aan ot FS 5 ‘SM 16|Processes automated 5% | Actual / Target x| |CAS demonstrated [CAS and HRIS [Completion of Accounts Payables [Roll out end of March 2016 for i on os eeeareuee ery aim laa eos 5 iene 18 30 > HIS training = started within the i eee SarToalwega 06 ecu Tal Woh | 0 ece: NUEVA Chairman ! missioner eg For PCSO: i JOSE FERDINAND M. ROJAS II B. NANTES.PHILIPPINE CHARITY SWEEPSTAKES OFFICE ‘SUMMARY OF AGREEMENTS 2016 Component Weight Rating Scale Baseline Data OT I ate iE Agreement Remarks ‘S01 ]Responsive and Efficient Fund Provision for Health & Charitable Programs of the Government ‘SM 1[Settlement of arrears over] 15% | Actual Target x We wa 7.09 Billion Payment of current |PCSO to reconcile with three years arising from Weight (based on the Financial] mandatory contributions |the different agencies mandatory contributions Road Map) and payment of arrears concerned over three years 1/8 of the reconciled figure ‘SM 2lincreasing Charity Fund | 12.50% 9.3 Billion P95 Billion Pi0 Billion PIT7 Billion ‘SM 3jincrease in branches 10% | Actual / Targat x 5 Branches 47 Branches 6 Branches 6 Branches network in order to Weight 42 Branches 48 Branches 54 Branches increase delivery presence| ‘SMa| Providing access to 3% +4 provinces from the |PCSO to define scope Charity Services* for the NAPC- verified poorest of "Charity Services" poorest provinces provinces, wr —Baseline Data Stakeholders/ Custome! Component Weight | Rating Scale BOs aan ne Agreement Remarks ‘S02 Efficient and Decentralized Charity Services and Customer Care ‘Sit 5|Raising AFP and PNP 5% | Actual Target x Program concept 0 30% implementation Philippine Army |Provide documentation Hospitals to DOH Weight developed, for to support actual [Standard on Equipment implementation in 2014 a) 3 Philippine Air | 3 Philippine Air Force Force | 1 AFP Medical Conver b) 3 Philippine Navy Implementation of DOH- c) 5 AFP Wide Support| approved equipment Service Units and General Headquarters 4) Philippine Security Group Hospitals ) PNP General Hospital ‘SM 6|PCSO At Source Ang 3% la la 25 hospitals 2 Hospitals in Mindanao (2017 - at least 50 Processing (ASAP) 2in Visayas provinces |(Rationalized/ 2 in Southern Luzon Decentralized Medical 2 in Northern Luzon |Assistance for indigent Patients) 'SM7|Customer Salisfaction 5% | Below 75% = 0% Wa a Satisfactory rating or its| +5% of 2016 rating but not survey (3rd Party) equivalent below Satisfactory rating | ‘Sub-Total Weight 58% ‘S03. [Sustained Revenue Growth from Gaming Activities ‘Sil 8|Gross sales 12.50% | Actual] Target x 31.62 Billion 732.324 Billion 34.6 Billion P37 Billion Weight f : iv ,Component Weight Rating Scale Baseline Data 2013 2014 2015 Agreement Remarks S04 [Research and Development of New Products and Enhancement of Existing Products and Channels {Transferred from 3 Internal Process to 3 Financial perspective 5 since it will result to é higher revenue ‘SM [Development of Marketing] 8% | Actual / Target x via Wa Board approved __ |Board-approved marketing|2017 - start of Plan for Exsiting Products Weight ‘marketing Pian plan conducted by the implementation Jand new Channels Third Party ‘Sub-Total Weight 18% 2% Te ‘505 [Process Automation ‘SM 70|Processing time of service] 6% | Actual Target x 90% of requests __|Nolice of release of tha| lof requests for ambulance Weight processed within 99 Junit calendar days below 75% = 0% From the time of All valid request of 4th, Sth| submission of and 6th class jcomplete documents, municipalities are serviced Si 11] Processes automated 3% | Actual Target x mia Wa Tnitial Rol out | CAS - full roll out in Head PCSO to provide the Weight Office and specific module | specific modules for for Branch Offices roll-out in the Branch lOftices ‘SM 712|Shorter processing time 8% | Actual] Targetx 60 days 90% of requests are for the payment of Weight processed within 45 days guarantee letters issued for below 75% = 0% ‘Sub-Total Weight 15% ‘S06 [Equipped & Empowered Professional Workforce ‘SM 13]improve the Comptency 5% | Actual/ Target Wa wa mia Establish Baseline [Based on the Level of the Organization Weight Competency Level milestone provided lunder the FAQs of £ GCG Website Nia yt ji= a Baseline Data Component Weight Rating Scale Bs 2014 20s Agreement Remarks |= | SO7 |Establish Quality Management System & | SMTa]ISO Cenification B% | Actual Target x Wa Manual of Gaming Process | 1SO Geriification Charly 2 a eee oo cote H acces Z Peery 3 by all PCSO. Officers and nes Suro WagR| TE Accumulated Total Weight | 100% — ae ILLANUEVA ICISCO G. JOAQL 'B. NANTES aa oe Tee ae a Aj auclucte be COMER | ener A ia eee ee ae