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DILIP.S.S
S/o. Shivanna
No. # 38/133, 5th Cross,
Ganesha Form, Magadi Main Road
Vishwaneedam Post,
Anjananagara,Bangalore560091
CARRIER OBJECTIVE:
To achieve an appreciable status in an organization that offers full scope for growth and where
I can fulfill my aspiration of becoming a world class professional. Be a part of an organization that
recognize my skills and provides me with suitable environment to perform to the best of my ability.
EDUCATIONAL QUALIFICATION:
Sl.
No.
Qualification
S.S.L.C
Diploma in
Electronics &
Communication
Engg.
Name of the
Institute
Vidyashree
High School,
Anjananagara,
Bangalore
R.J.M.P.
Polytechnic,
Near
Mallathalli
Bangalore.
Board/University
Percentage
Year of
Passing
K.S.E.E.B
65.64%
March2007
69.06%
May2010
D.T.E Bangalore
PRESENT COMPANY:
Working as a Senior Desktop engineer in Wipro Ltd through the consultancy of Apex services,
Bangalore from 11th Oct 2013 to till date
PREVIOUS COMPANY:
Completed one year technical Apprenticeship training in BHEL-EDN (an ISO 9001, ISO 14001),
Mysore Road, Bangalore-560026. In IT & S Dept. (Information Technical & Science) from 2nd Aug
2012 to 7th Oct 2013
PROFFESSIONAL CERTIFICATION:
Master in Network Administrator (MNA) in Jetking Rajajinagar, Bangalore.
TECHNICAL SKILS:
Professional Skills
Operating Systems
Linux 6.0 Versions.
Packages
Windows Server 2008
PROJECT WORK:
I had done project of Microcontroller Based Wireless Field Irrigation Management System In
Diploma on the Year (2009 2010) &
Xen Kernel [Virtualization] open source, ON USING LINUX in JETKING Tech Fest in Jan
2012.
DESKTOP
SUPPORT
L2
Strong
customer-service orientation
Personal
Attributes
of help desk
day problems
relating to cable, operating system,
Maintenance
Able to communicate
ideasfor
in day
bothtotechnical
and user-friendly
application software, etc.
language
Team
Troubleshooting
related problems
and Troubleshooting
the PC Hardware issues.
player withnetwork
highly motivated,
hardworking
and fast
learning.
Implementing DHCP & DNS and providing new LAN connection for pc.
Persistence
to succeed
in a committed
task
more
effectively
andrights to the accounts.
Creating shares,
user accounts
for shares
and
providing
access
efficiently.
Providing support to the user via remote desktop connection.
Ready to work in 24/7 Environment.
Installation and configuration of all kinds of printers and scanners.
Configuration and installation of Symantec AV client version to all systems, and monitoring
all systems are updated with latest Antivirus definitions.
Configuration and installation of SCCM client version to all systems, and monitoring all
systems are updated with latest Security patches update.
First level support for Client Specific applications (Connectivity and configuration).
Understanding the Severity Levels and closing the Calls on priority basis to achieve 100%
SLA.
Ensure that my responsibility projects meet as per IRMC and IT security policies.
Operating System customization as per project requirement.
DILIP.S.S
Fathers Name
SHIVANNA
Date of Birth
17-03-1991
Gender
Male
Marital Status
Unmarried
Nationality
Indian
Languages Known
Present Address
S/o. Shivanna, No. # 38/133, 5th Cross, Ganesha Form, Magadi Main
RoadVishwaneedam Post Anjananagara Bangalore 560091
DECLARATION
I hereby declare that the above said details are true to the best of my knowledge and belief.
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DATE
PLACE: BENGALURU
YOURS FAITHFULLY
(DILIP.S.S)
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