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80 of the best sales appointment lines to use to overcome

objections and book 300% more meetings


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Heres How to Kick Your Inner Salesman Awake, And Put That
Bad Boy To Work Persuading Prospects to Believe You, Bond
With You, Meet With You and Give You Lots Of Money
The Most Powerful Appointment Setting & Objection
Handling Techniques on Earth .
Murray Warren Bowen Island shows Free excerpts from my
soon to be released new E-book and coaching system;
The New Power to Persuade
Send me some Info
Thats exactly what Im calling. Without determining what you
need or if what we have could be a good t for your company. I
dont want the big 18 wheeler to pull out in front of your building
and start dumping information all over the place. What I really
want to do in a couple quick questions narrow down to see if
there could be some common ground or a good t
Engage in your Turn-around question How does your company handle ?
OR
Not a problem at all , but I do believe I need to ask you a question to help me tailor the literature to your
specic needs ,
Tell me how does your company handle ______________ ?
Or
Thats not a problem at all . I can send you some information but before I do I need to ask you one quick question .
Sometimes when people ask me to send some information before knowing anything about our services or products
what they are really saying is that dont have any interest but theyre too nice to tell me because they dont want to
hurt my feelings Is that the case here John?
Not Interested
Not a problem at all , thats what everyone tells me initially until they hear how our services & products is so much
better than what theyre using , in ways such as ________ & __________ & ____________ .
I promise I wont waste your time, your company is a perfect t for our technology, would you just give 180 seconds
or your time to go over a few new ideas and approaches that can __________ & ____________ .
Might you just be a little bit open-minded and curious to see how over 200 of your peers have been grappling with
issues like _________ & _________ and we have solved these for them ?
Opening Statement

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Hi Its MW calling and Im wondering if you might be open-minded or curious to a new business proposition for your
company , if it works it can ____________ & __________ & ___________ ?
Voice Mail
Hi Bob , this is ____________ I have a business proposition for you , and if it works it would reduce your
__________ and improve -__________ . If that would be of interest to you my number is ___________
Were already using someone else
Quantify the Objection
Im glad to hear that most companies are using some supplier or provider . Would you say that your satised with
your current supplier ? Great I wont take much more of your time . But let me just ask one more question that would
help me serve other clients like yourself better in the future .
How do you quantify satisfaction?
You know, how do you know you have the best ___________ , you could get ? In other words what do you compare
it against?
I dont doubt the success of your long term relationship in the least bit . Even if you are sure youre getting the best ,
wouldnt you like to be sure and absolutely certain , you know the old saying better to know than not know
It reminds me of a real-life story . Theres an excellent Greek restaurant here in Vancouver on Davie Street called
Stephos that we have been going to for years and its packed with a line up about 20 people deep every night . So
Lysa and I are waiting and waiting and I cant wait any more . So we walk down the street and about 5 doors down
there is another Greek taverna restaurant , we go in , we try it out and guess what, its way better than Stephos ,
better service , not as crowded , better food and its a better value
Or use the Brad Pitt / Angelina Jolie line great line
It reminds me of a real-life story You know Brad Pitt was married to Jennifer Aniston for quite a while , and in my
opinion she was pretty darn good . Then Brad meets Angelina Jolie , and well the rest is history . My point here is
that sometime even if youre totally satised with what you have , it makes good business sense from time to time to
explore , be on the lookout and keep your ear to the ground for new technology , new ways and methods to reduce
costs , improve productivity and make more money . I was just wondering if you have an open mind to new
possibilities , an open mind is like an open window it lets fresh air in
Our oer is Risk-Free , there is no commitment or obligation what-so-ever. Your business could potentially benet by
reducing your costs by _________ and improving the productivity by _____ % , and will have a huge impact on your
bottom line and if you were the one who drove the solution that produces these great
improvements , it would certainly help your career
We just want to throw our hats into the ring and are just looking for the same opportunity you gave your other
supplier back _____ years ago
Oh I see, what will happen if that continues ?
What will it cost if the trend goes on like it has been ?
How much will that be in 6 months ?
Is that or is this something that goes away on its own ?

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Is this a Sales Call ?


I dont know yet , if theres a t for what we have there might be , otherwise No.
We specialize in ________ & __________ &____________ , depending on what you guys are doing in this area
there could be a great possibility we can do the same for you .Id like to ask a few quick questions to see if theres a
basis for a further conversation .
Arts Opening Statement
Mr Prospect . Im ________ with Momentums Conferencing . We specialize in working with Corporate and Sta
Trainers ( insert title here ) in helping them to ; improve their teleconferencing and video conferencing experience by
eliminating annoying billing, customer service, pass codes and training issues so they can deal with a (BENEFITS
) one-stop shop provider for all of their audio, video and web conferencing , cut their costs by 15% to 30% monthly
and get way better functionality and ease of use .
Id like to ask a few quick questions to see if this may be of value to your company
With The screeners and gate-keepers / They are Grinding You
Perhaps you could help me for a second , Im _____ with _______ . I want to be sure Im talking to the right person
and what I have would be relevant to him / her
Whats this in Reference to ?
My company specializes in __________. I want to ask UDM , a few quick questions to determine how big of a
problem this is for them and see if it would be worth it for us to speak further OR
I have a few ideas Id like to run by _________(him/her) regarding a proven system that will benet 1 , benet 2 ,
benet 3 !!
Its personal
Its information thats meant directly for him
Its about new Business Development
I need to speak to him , its about Possible expansion of his company
Weve been in correspondence with each other
Or
I could really use your help , Ive been on your website researching your company And Im really impressed with the
growth , focus , visionary development and products you guys work with
I have a possible joint venture , strategic partner, sort of a new business development idea that I wanted to
bounce o your head of Corporate training or your CFO , theres a likelihood we could do business together could
you possibly patch me through ?
Were already using someone else / something else
Not a problem, I would assume a company of your size would be working with another rm or have a solution in
place . AND thats why I wanted to understand your needs further to see if theres something we might be able to
compliment, augment or improve down the line

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What are you guys using over there for__________________ solutions ?


OR TRY
Hey I know youre happy and satised with what you have in place and you see no reason to change , switch or alter
from what you have . I would say that 95% of all the clients we met initially all felt the same way
I was just wondering if you have an open mind to new possibilities, an open mind is like an open window it lets
fresh air in
I mean, you have a good set up right now right ?. Im sure before you got this set up you checked out all of your
options, didnt you !? If you stop exploring or learning about new systems, methods or techniques that will make your
business grow faster , run better, easier and more cost eectively what will happen to your success ?
All I wanted was to.. set up the meeting
The McCarthy Opener ( kill the objection before they say it )
Jim , this is Ryan McCarthy calling from Softchoice Corp. , were a reseller of hardware and software technology.
And Jim believe me I know you get a lot of calls like this and you can get this kind of stu ( services products ) at a
lot of dierent places and Im sure youre happy with what you have or who youre using . But , we really do things
dierent at Softchoice to add value for our customers by helping among other things to develop strategies to mitigate
legal risks associated with software purchasing ( big benet )
If Ive caught you at a good time Id like to ask you a few quick questions and if it makes sense to do so , provide
you with a presentation that explains how Softchoice approaches the market
Some great questioning techniques ;
So what are you seeing as the Pros and Cons about moving forward with this project ?
What aspects of the cost concern you ?
Do you think you wont recover your investment ?
Yes, there are some costs to consider , there are also some osetting benets
n Would you nd it helpful if we compared the two ?
What would happen if it really didnt cost as much as you think , how much would that aect your decision to
proceed ?
Every new project requires an investment Can we look at those costs and how fast they can be recovered , and the
upside potential here ?
When the prospect is resisting booking a meeting ;
An open mind is receptive to the Possible , the untried, the
un-proven , it doesnt make judgment
Hey, I know youre happy with what you have and you see no reason to change or explore new options or
approaches. I would say that 95% of all the clients we met initially said the same thing
I was just wondering if you have an open mind to new possibilities, an open mind is like an open window it lets fresh
air in

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When youre keeping your ear to the ground and open to a discussion on new things you permit your thoughts to
nd their physical equivalent in ways a closed mind may not consciously thought possible.
Things are going well at your company right ? Your present solution / provider is working well , right ? If you now
stopped learning about new ideas, strategies or approaches that can grow your business , improve your business ,
decrease your costs , make things easier , more productive what would happen to your future success ?
There are no expectations here , we just want to show you a demo , have a 10 minute conference call and throw
our hats into the ring and show why 100s of companies were initially satised like you with what they were using
and then checked out our value proposition and then ended up changing to our company
______________________________________________________
Be daring , be bold, be interesting , no one ever was bored with someone who was unique and interesting;
Unorthodox Voice mail techniques that get results ;
Hi Scott , its Murray here , it seems like one of 2 things is happening here . Please call me back and let me know
which one is true Ok ? . Either you are not interested in our proposal and thats why I have not heard from you and
you wish I would stop calling you , or you are interested but youve just been so busy to call me back . Which is it ? I
cant take the suspense any more and its keeping me up late at night and I have a hot date tonight and Im not going
to leave until I get a call back from you . My number is ________ . call me right away
The Movie-star Technique
Im trying to get a hold of the movie-star CEO Stevie Nicknack. Hi Steve I was reading all about you from your Bio on
your web site . Anyways this is _________ with ________ , youre probably out signing autographs and I would be
doing the same thing if my picture was on a website.
Anyways look when you get back in the oce its very important that you call me back immediately Id like to speak
with you about your ______________ solutions you have over there and how we can save you 300% ________ and
provide _________ and increase __________ and improve _________.
Also on a side-note I was just checking your web site for a few minutes and I have some really good proven ideas to
help drive more focused trac to your site and capture more e-mail addresses from potential customers and convert
them into customers Could you call me back at ________, Im very determined in getting a hold of you
Hi Phoebe , I know youre not expecting my call so we got that out of the way . Im trying to get a hold of you for a
few weeks now and I know you didnt get to where you are by being Reactive, but by being Pro-active , am I right ?
Look knowing this youre to denitely going to respect my persistence , Im calling from ___________ and I want to
speak to you about ____________,
please call me back at ____________ . In fact, Im so passionate about my job, Im not going to leave my oce until
you call me back
Sounds good call me back next week
Sheila , may I tell you the real reason why I was hoping we could make this happen now. Sheila to be up-front with
you I m just trying to make my numbers and quota this week / month .
Im so close and I know it sounds a bit trivial but if there is any way to make it happen today that would be fantastic ,
if not I completely understand
The Claude Diamond Approach
Dont waste your time with Lookie-lus , and tire kickers, get rid of the constipated sales pipeline

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Can we agree that if you feel that my company and our solution can solve your needs and it works within your
budget then its OK to say YES and give me a commitment. On the other hand if you dont feel we are not a good t
, then you can also say NO. Can we agree that you youll YES or NO . Not something like ; I will get back to you , or
Send me a proposal , or Ill have to think about it. I hate doing the Cat and Mouse sales chase game, Im sure you
know what I mean .
Pro-Active Phrases
In business and even in life youre either circumstance driven or commitment driven , which one best describes
youre business ?
In business , you are either pro-active or youre reactive. In my opinion, being pro-active is the best way to do
business
Look in business, you may try 100 dierent things and 95 of the things you try may not even work. However, the 5
things that prove to be successful will make up for the 95 times that proved to be un-successful
n Has it ever happened that you tried something to grow your business and it turned out to be un-successful?
Were really not interested
Not a problem at all , I totally understand Mr._________ One of my largest clients ABC Co said the same thing
before they had a chance to see how we could benet them with ________ products . I really think that we could
add value and benet and compliment what you have right now . I would like to meet with you and introduce myself
and our capabilities are you exible to meet Tuesday @ 10:00 or Thursday at 2:00 ?
Sample best response to the send me some info objection is below. If your response is often OK you are an
ocial wimp.
Responding to send me some information.
This is probably the most common thing you will hear. Let me be blunt. If your response to Send me some
information is um OK, you are a wimp and you are dooming yourself to prospecting frustration. Youre also wasting
a lot of time and company resources.
We know that most of the time when someone says Send me some information, it is really a blow o. Rather than
tell you to get lost, they mumble a request to send them something and for them the phone call is over.
The next time you get the send-more-information-blow-o, consider saying something like this:
You know, I dont send out general information. The corporate literature I might send you is only going to tell you
what I just told you. We are a $90 million dollar company thats been in business 15 years supplying technology
equipment like widgets and wadgets to companies such as United Intergalactic, Mega Corp and I B Sorry Corp. If
there is some specic information that would be helpful to you, or if you happen to have a specic purchase coming
up, I would be happy to put it together and send it out to you.
Do you have anything specic in mind that I can help you with?
And at that point you do the most dicult thing a salesperson ever has to do. You say nothing and wait for your
prospect to speak.
If prospects do come up with something specic, like
Well, we are going to replace $500,000.00 worth of widgets in a month or well, we are going to buy
$1,200,000.00 worth of stu next quarter. Why dont you send me some info on x y or z? Youll now know you have
a live one and you have to do three things.First, you have to really listen let them speak. Dont interrupt.

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You know, I could put together a lot of info that would be useful to youright o the top of my head I can think of
three companies in your industry that weve helped to select and install what you seem to be looking for. I dont know
a lot of details about your company.
But, you do have a few options to consider on this and there are a couple of things you want to avoid that could
really cost you some money. Super Salesperson is our rep in your area and she has a lot of experience with this.
If she had the opportunity to learn more specics about your company, she could give you a lot of information that
would be helpful to you and specic to your situation. It may or may not lead to a next step either is ne. I could set
up a meeting for you now. Would that be worth 30 minutes of your time?
If they say yes, book it. If they say no, tell them you will send out the info and ask when you should follow up.
.Or try Thats not a problem at all . Wouldnt it make sense that we rst understand what you might need . Before
we send over the 18 wheeler truck of information and start dumping it all over your company
Tell me how does your company handle .
Tags: B2B cold calling tips, cold calling secrets, free cold calling tips, Murray Warren Bowen Island, Murray Warren
Increased Revenues, murray warren vancouver , prospecting tips
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template dened
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