International Conference of the

TOC Practitioners Alliance - TOCPA

www.tocpractice.com

09 November 2016, UK

Critical Chain Implementation

IMPLEMENTATION AT MEGGER

Peter Nightingale and Martin Heritage,

Megger Instruments Ltd
09 November, 2016

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Peter Nightingale
CONTRACT PROJECT MANAGER MEGGER

Worked at Megger 2 years

Self-Employed Project
Manager/Consultant at companies in
various sectors since 1992,
Megger Instruments Limited
Tel: 01304 502100
peter.nightingale@megger.com

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Martin Heritage
PROJECT MANAGER MEGGER

Worked at Megger for 14 months

Johnston Sweepers / Bucher municipal
for 14 years as a Design Engineer and
Engineering Project Manager
Experience with CCPM on multiple
projects.

Megger Instruments Limited

Tel: 01304 502100
martin.heritage@megger.com

Worked with Goldratt UK since 2010.

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

A leading worldwide manufacturer of Electrical Test Instruments

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Megger
Founded 1889
Headquarters in Dover, UK,
Manufacturing plants in UK, US, Germany
and Sweden
Group Turnover ~250m
50 Years at the Dover Site, 1966-2016

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

The Business Problem

The Business Problem .
History showed:
Poor requirements definition
Poor project delivery performance against
timescales
Scope Creep at the later stages
Inflexible resource allocation
No clear project priorities

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Pre-CCPM
What we did before CCPM Implementation:
Enhanced existing Stage Gate Process
Clear definitions of an Alpha and Beta prototype
Improved requirements definition
Introduction of Good Enough
Re-evaluated the role of the Stakeholder Group
Workshops to explain the changes to staff
Work packages traceable back to requirements

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Pre-CCPM
What we did before CCPM Implementation:
Standardised documentation
PRD: Product Requirements Document
PRS: Product Requirements Specification
PBS: Product Breakdown Structure
RVM: Requirements Verification Matrix

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Document Flow

RVM
PRD

PRS

CCPM Plan

PBS
Work
Packages

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Implementation
CCPM Implementation at Megger:
Early decision from Stakeholder to use CCPM
Limited previous experience with Critical Chain
Goldratt UK
Phase 1, Training, Initial Implementation - Complete
Phase 2, Full Roll out and sustainability in
progress

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Project Planning
Pre-requisites for CCPM project planning
Good Enough Requirements
Initial Requirements Verification Matrix
Initial Product Breakdown Structure

Instrument

Measurement
System
www.tocpractice.com

Control
System

Battery
System

28th International Conference of the TOC Practitioners Alliance - TOCPA

Project Planning
Simple process
Back to basics
Team effort (ownership of the plan)
Good enough, not too precise
Post-it planning workshops
Clearly defined work packages and deliverables
Does plan meet business expectations?

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Planning Process
1. Post-it Planning
2. Task estimates based on
elapsed time.
3. Logics Checks
4. MS Project
5. Plan meets objectives
6. Task cut and buffers

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Execution
Delivering on-time scope
Task Updates
Reading Fever charts
Focused decision making
Support for critical chain tasks
Taking early recovery actions
Challenge the mindset we've always done it that way
Avoid pushing work to the future - we can do this later
www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Progress..
5 Projects in execution
2 New Projects in planning
Further Training
Positive impact
Changes in behaviour
Cultural changes
Lessons learnt continuous improvement

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Next Steps
Project List Management:
- Project Release strategy and Stagger
Full Kit
- Implement Full Kits Points
Tasks Manager Role Responsibility for task delivery
Planning Templates
Communication of Risk and Assumptions are
communicated to the stakeholders when agreeing
delivery dates.

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA

Thank you for listening

Questions ?

www.tocpractice.com

28th International Conference of the TOC Practitioners Alliance - TOCPA