rin t

Windows Network Diagnostics

Publisher details

Issues found
De

te c te d

Windows can't communicate with the device or resource (primary

DNS server)
Windows can't communicate with the device or resource (primary Detected
DNS server)The device or resource is not responding to requests.
Contact your network administrator or Internet service provider (ISP)

Issues found

Complete
d

Detection details

De

6
Windows can't communicate with the device or resource (primary DNS server)

The device or resource is not responding to requests.

Ex

Detection details

pand

Detected

te c te d

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Diagnostics Information (Network Adapter)

Details about network adapter diagnosis:
Network adapter Wi-Fi driver information:
Description . . . . .
Adapter
Manufacturer . . . .
Provider . . . . . .
Version
. . . . . .
Inf File Name . . . .
Inf File Date . . . .
Section Name . . . .
Hardware ID . . . . .
Instance Status Flags
Device Manager Status
IfType . . . . . . .
Physical Media Type .

In fo

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. . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi

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Realtek Semiconductor Corp.

Realtek Semiconductor Corp.
2023.42.831.2016
C:\WINDOWS\INF\oem8.inf
03 October 2016 03:54:34
HP8723be.ndi
pci\ven_10ec&dev_b723&subsys_804c103c
0x180200a
0
71
9

al

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: c452b355-c28a-4f98-afdf-7319f1905574
Interface name: Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 10
Connection ID: 10
Connection status summary
Connection started at: 2016-12-22 15:31:10-019
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 14 item(s) total, 14 item(s) displayed
BSSID
BSS Type PHY
Signal(dB)
Chnl/freq
SSID

------------------------------------------------------------------------20-2B-C1-6B-5D-FF
Infra
<unknown>
-90
1
BTHub3-ZK7G
D4-A1-48-33-52-D8
Infra
<unknown>
-86
6
TALKTALK3352D2
42-C7-29-0E-8C-F2
Infra
<unknown>
-82
6
BTWifi-X
42-C7-29-0E-8C-F1
Infra
<unknown>
-85
6
BTWifi-with-FON
40-C7-29-0E-8A-F0
Infra
<unknown>
-87
6
BTHub6-8G3C
C0-05-C2-40-9E-71
Infra
<unknown>
-88
11
VM7770669
C0-05-C2-88-2D-A9
Infra
<unknown>
-82
6
VM5461945
20-0C-C8-90-AA-50
Infra
<unknown>
-74
6
VM231345-2G
C0-05-C2-51-D8-01
Infra
<unknown>
-87
1
VM6696511
C0-05-C2-13-2F-91
Infra
<unknown>
-71
1
VM8243791
50-6A-03-5E-D8-88
Infra
<unknown>
-46
1
VM234150-2G
90-21-06-9E-1D-2D
Infra
<unknown>
-90
11
SKYA50CB
A0-21-B7-FC-D8-8C
Infra
<unknown>
-90
6
virginmedia8630016
E4-F4-C6-7F-56-20
Infra
<unknown>
-91
11
VM616190-2G
Connection History
Information for Auto Configuration ID 10
List of visible networks: 14 item(s) total, 14 item(s) displayed
BSS Type PHY Security
Signal(RSSI)
Compatible
SSID
-----------------------------------------------------------------------------Infra <unknown>
Yes
8
Yes
BTHub3-ZK7G
Infra <unknown>
Yes
10
Yes
TALKTALK3352D2
Infra <unknown>
Yes
12
Yes
BTWifi-X
Infra <unknown>
No
12
Yes
BTWifi-withFON
Infra <unknown>
Yes
13
Yes
BTHub6-8G3C
Infra <unknown>
Yes
14
Yes
VM7770669
Infra <unknown>
Yes
28
Yes
VM5461945
Infra <unknown>
Yes
32
Yes
VM231345-2G
Infra <unknown>
Yes
32
Yes
VM6696511
Infra <unknown>
Yes
81
Yes
VM8243791
Infra <unknown>
Yes
86
Yes
VM234150-2G
Infra <unknown>
Yes
8
Yes
SKYA50CB
Infra <unknown>
Yes
8
Yes
virginmedia8630016
Infra <unknown>
Yes
10
Yes
VM616190-2G
List of preferred networks: 2 item(s)
Profile: Sky-Booster

SSID: Sky-Booster
SSID length: 11
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: VM234150-2G
SSID: VM234150-2G
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 10
Connection started at: 2016-12-22 15:31:10-019
Auto Configuration ID: 10
Profile: VM234150-2G
SSID: VM234150-2G
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 50-6a-03-5e-d8-88
Security and Authentication
Configured security type: WPA2-PSK
Configured encryption type: CCMP(AES)
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: Yes
Multicast key received: Yes
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 0
Ndis Tx: 0
Unicast decrypt success: 110
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 994
Rx failure: 0
Tx success: 221
Tx failure: 0
Tx retry: 0
Tx multiple retry: 0
Tx max lifetime exceeded: 0

Tx ACK failure: 0
Roaming history: 0 item(s)
Information for Auto Configuration ID 9
List of visible networks: 11 item(s) total, 11 item(s) displayed
BSS Type PHY Security
Signal(RSSI)
Compatible
SSID
-----------------------------------------------------------------------------Infra <unknown>
Yes
8
Yes
TALKTALK2AB5D4
Infra <unknown>
Yes
8
Yes
virginmedia9046522
Infra <unknown>
Yes
10
Yes
VM616190-2G
Infra <unknown>
Yes
10
Yes
virginmedia8630016
Infra <unknown>
Yes
11
Yes
VM7770669
Infra <unknown>
Yes
14
Yes
BTWifi-X
Infra <unknown>
No
14
Yes
BTWifi-withFON
Infra <unknown>
Yes
14
Yes
BTHub6-8G3C
Infra <unknown>
Yes
36
Yes
VM5461945
Infra <unknown>
Yes
80
Yes
VM8243791
Infra <unknown>
Yes
8
Yes
VM6696511
List of preferred networks: 2 item(s)
Profile: Sky-Booster
SSID: Sky-Booster
SSID length: 11
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: VM234150-2G
SSID: VM234150-2G
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Auto Configuration ID 8
List of visible networks: 12 item(s) total, 12 item(s) displayed
BSS Type PHY Security
Signal(RSSI)
Compatible
SSID
-----------------------------------------------------------------------------Infra <unknown>
No
7
Yes
BTWiFi-withFON
Infra <unknown>
Yes
8
Yes
TALKTALK2AB5D4
Infra <unknown>
Yes
8
Yes
VM6696511
Infra <unknown>
Yes
8
Yes

Infra
Infra
Infra
Infra
FON
Infra
Infra
Infra
Infra

virginmedia8630016
<unknown>
Yes
<unknown>
Yes
<unknown>
Yes
<unknown>
No
<unknown>
Yes
<unknown>
Yes
<unknown>
Yes
<unknown>
Yes
virginmedia9046522

9
11
12
12

Yes
Yes
Yes
Yes

VM616190-2G
VM7770669
BTWifi-X
BTWifi-with-

12
32
80
8

Yes
Yes
Yes
Yes

BTHub6-8G3C
VM5461945
VM8243791

List of preferred networks: 2 item(s)

Profile: Sky-Booster
SSID: Sky-Booster
SSID length: 11
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: VM234150-2G
SSID: VM234150-2G
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002

In fo

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al

Diagnostics Information (Wireless Connectivity)

Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity
information event.
Helper Class: Auto Configuration
Initialise status: Success
Information for connection being diagnosed
Interface GUID: c452b355-c28a-4f98-afdf-7319f1905574
Interface name: Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter
Interface type: Native WiFi
Result of diagnosis: There may be problem

In fo

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al

Diagnostics Information (Wireless Network Adapter)

Details about wireless network adapter diagnosis:
For complete information about this session see the wireless connectivity
information event.
Helper Class: Native WiFi MSM
Initialise status: Success
Information for connection being diagnosed
Interface GUID: c452b355-c28a-4f98-afdf-7319f1905574
Interface name: Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter
Interface type: Native WiFi
Profile: VM234150-2G
SSID: VM234150-2G
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: There may be problem

In fo

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al

Network Diagnostics Log

File Name:

In fo

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al

4ED42B53-FBA1-46F2-A832-0D62E4AE7D9A.Diagnose.0.etl

Other Networking Configuration and Logs

File Name:

NetworkConfiguration.cab

Collection information
Computer Name:

DESKTOP-TCFP111

Windows Version:

10.0

Architecture:

x64

Time:

22 December 2016 17:44:08

Ex

pand

Publisher details

Windows Network Diagnostics

Detects problems with network connectivity.
Package Version:
Publisher:

4.0
Microsoft Windows