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QualitAurance&Foodafet(/magazine/)
/ Decemer2011(/magazine/iue/Decemer2011)

THROWACK
THURDAY

TheMockRecallMth
Feature-uineManagement

Areoupreparedintheeventofaproductrecallatourfood
plant?

Decemer15,2011
tephanieLopezandKerreach
Therehalongeena
perpetuatedmthinthefood
indutraoutwhatcontitutea
mockrecall.Whiletheindutr
haagoodundertandingof

ucrie(/Form/1/qa/ucrie/)

(/Danone-Whitewave-Acquiitionincreae-North-American-Preence.apx)

Danone'Whitewave
AcquiitiontoIncreae
itNorthAmerican
Preence(/DanoneWhitewave-

andappreciationfortheneedtoenurethatitipreparedto
repondtoafailurethatwouldrequireremovalofaproductfrom
themarketplace,thereiconfuionaouthowtomeaure
readine.
Partofpreparedneinvolvetetingtheprogramthatupport
thiactivit.ThefourkeprogramareTraceailit,Recall,
RecordRetention,andCriiManagement.
AneffectiveTraceailitProgramidentifiethequantitand
locationofupectproduct.
ARecallProgramincludeallactivitieneededtoremove
theproductfromthemarketplaceorintermediatehandler.
ARecordRetentionProgramenurethatrecord
aociatedwithproductionoftheupectmaterialare
readilavailale.
CriiManagementinvolvecommunication,othin-houe
andwithcutomerandupplier,aouttheupect
material.
Therearefourtpeofexerciethathouldeimplementedto
tettheekeprogram:Tracexercie,Ma-alance,Vertical
Audit,andMockRecall.

Tracexercie

Thereiacommonmiundertandinginthefoodindutrthata
MockRecallinvolveelectingamaterial(rawmaterialor
finihedgood)andidentifingthefirtpointofditriutionforthe
entirequantit.However,thatparticularproceiactualla
Traceailitxercie.Thiexercieactaanaccounting
program,notforfinance,utformaterial.

WhitewaveAcquiition-increaeNorth-AmericanPreence.apx)
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MotfoodproceingfacilitiedotettheirTraceailitProgram.
Infact,theailittotraceaproductiarequirementofthe
ioterrorimActof2002.Onapredeterminedchedule,a
productielectedandthecutomerforthatproductare
identified.Theproductelectioncouldincludeaningredient,
foodcontactpackagingmaterial,aproceingaid,orafinihed
product.
TheojectiveofaTraceailitxercieitovalidatethe
TraceailitProgramandidentifwheretheproductwent.Thi
wouldincludeproduction,hipment,retainedoraleample,
andproductclaifiedadamaged,wate,orrework.Theevent
tpicalldoenotinvolvethemajoritoftheRecallTeamitma
evenedoneoneperon.
Traceailiteventareoftentimed.Arecommendedtimelimitfor
theexercieilethanfourhourfromtarttofinih.Itialo
recommendedthattheexercieiconductedatleattwiceper
ear,includingaforwardtracetothefirtpointofditriution
andaackwardtracetoeachimmediateupplier.Itmainvolve
paperorelectronicrecord,oracominationofoth.


Ma-alance

Ma-alanceiacomponentofarawmaterialtraceailit
exercie.Itiareconciliationexerciethatinvolvematchingup
thequantitofmaterialreceivedwiththequantitofmaterial
produced:
Ma=Weight
alance=Reconciliation
Thiidonetoenurethattheamountofupectmaterial
identifiedilogical.
Forexample:
10poundofIngredientAgoeintoeachatch.
Aatchield100cae.
100poundofIngredientA/LotXireceived.
ConductaMa-alanceonIngredientA/LotX.

Ifthereimoreorleproductthantheexpectedield,the
cauemutenoted.Inomecae,theexpectedieldma
dependonproductcharacteritic,uchamoitureloor
overweightunit.Ifthicannotedeterminedforthepecific
atcheingtracedaedonproceingrecord,apredeterminedrangehouldecalculatedaedonplanthitor.It
inotacceptaletoaumethatoverageorhortagearedue
tothifluctuation.
Ma-alancehelptoidentifiueoftenmiedimple
traceailit,includingdamage,rework,andhrink.

VerticalAudit

VerticalAuditianextenionofaTraceailitxercieinwhich
therecordaociatedwiththeproductionrun(),uchaCCP
recordandvehicleinpection,arereviewed.
AverticalauditwillalotettheRecordRetentionProgram.It
willhelpdetermineifpertinentrecordareavailalefor
invetigatingthecaueoffailure.Theerecordmaaloethe
evidenceneededinlegalmattertodemontrateduediligence.
uchrecordmainclude,utarenotlimitedto:
Receivingrecord(vehicleandproductinpection,
temperaturecheck,rawmaterialteting,trainer
inpection,vehicleealconfirmation,Certificateof
Anali)
Pre-operationalinpection
Criticalcontrolpointrecord
Weightcheckrecord
Temperaturerecord(torageorproceing)

hippingrecord(vehicleinpection,vehicleandproduct
temperaturecheck,vehicleeal)
Checkofforeignmaterialcontroldevice(ifter,
magnet,x-ra,metaldetector,canriner)
reakdownrecordand/oremergencrepairduringthe
run
Procecontrolrecord(time,temperature,preure,
humidit,etc.)

MockRecall

Inrealit,aMockRecalliacriidrill.Whileitmainclude
elementofTraceailit,Ma-alance,andVerticalAudit,it
mainojectiveitotetthecrii-handlingideofarecall.
Thereareeveraleentialelement:
1.Confirmtheuine-andafter-hourcontactinformationfor
thefollowingpeople:
Recallteammemer
Cutomer
upplier
Ditriutionandwarehoueperonnel
Certificationodie
Legalcounel
2.ChallengetheRecallTeam'ailittodetermine:
Ifarecalliwarranted.
Whattechnicalexpertieineededandhowtocontactthe
expert.

Whatadditionalwarehouingortranportationneedthere
mighte.
IfthecorrectperonareontheRecallTeam.
IfthecorrectalternateareidentifiedfortheRecallTeam.
3.Confirmthatreponileperonnelandtheiralternateknow
howto:
Contactregulatoragencie(dometicandforeign).
AccetheReportaleFoodRegitr.
Accethefacilit'FDAfacilitregitrationinformation.
Accecompancomputertem.
etupaconferencecall.
Createandmaintainalogofrecallactivitie.
Writecutomercommunicationforphoneandemail.
Writeprereleaeandmediatatement.
Preparetatementforcompanperonneltokeepthem
informedofthefactoftheituationandtohandle
requetforinformationfromexternalource.
NotallelementoftheMockRecallwillneedtohappenatone
time.Thecallingtoconfirmafter-hourcontactinformationcould
edonegraduall.ThereinoneedtomentionMockRecall
whenconfirmingcontactinformation.Jutimpltatethat
policrequireanannualoremi-annualconfirmationofcontact
information.

ummar

IfouhaveeendoingMockRecalladecriedaove,
continuetodoo.IfouhaveactualleendoingTraceailit
xercie,getinthehaitofreferringtothemaTraceailit

xercie,andtartincorporatingmoreadvancedelement,
uchaMa-alanceandVerticalAudit,whichwillhelptet
ourreadineforrepondingtoafailure.Ifouhavenotdonea
MockRecallthatincludetheelementofcriimanagement
outlinedaove,talktoourRecallTeamaoutplanningamock
eventtotettheprogramandtheknowledgeofeachmemerof
theRecallTeam.Preparationandpracticeareuretoeae
omeofthetreifoufindourelffacedwithaproduct
recall.

TheauthorareDirectorofFoodafetducationand
PulicationCoordinator,repectivel,forAIInternational.

RLATD

MOTHARD

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