QUESTIONNAIRE FOR RESPONDENTS

Dear correspondents,
I am Nyangono Ona Vanessa, a final year student of Human Resource Management
and Employment Relation from the Catholic University Institute of the Buea (CUIB) and am
carrying out a research on the effect of workforce diversity on organizational
productivity in the Douala Municipality. Your sincere responses will be treated with
confidentiality as they will be used strictly for the purpose of this study.
I will wish that you answer the following questions by simply putting a tick () inside
the box that corresponds to your opinion.
Thank you
SECTION A: DEMOGRAPHICAL INFORMATION
1. Sex of the respondent:
Male
2. Age of the respondent: 20-29
3. What ethnic group are from?
Douala

Bamileke

30-39

Ewonda

Female
40-49

Wum

Above 49

Other

4. What is your level of education?

Primary
Secondary
Certificate/Diplome
Degree and above
5. For how long have you worked?
2-5 years
2-5 years
6-10 years
10- 15 years
more than 15 years
6. Position in the organization
Manager

Auditor

Accountant

HR Manager

SECTION B: DIVERSITY
7.

Does the senior management currently demonstrate its

commitment to diversity?

SA A

Others

NS DA SD

8. Gender, Age and Ethnicity are dimensions that are

specifically addressed in your organizations diversity
strategy
9. Is the overall quality of services offered by your
organization influenced by the workforce diversity?
SECTION C: GENDER

SA A

NS DA SD

10. The employees have not been discriminated by

employer while hiring and recruitment process on the
gender basis.
11. The organization does a good job of attracting
and hiring women and men.
12. Fair treatment is given to all employees, whether they
are male or female.
13. Women are involved in the organizations decision
making as much as men.
SECTION D: AGE
SA A
14. My team leaders include all members of different
ages in problem solving and decision making.
15. The age differences in work group might cause conflict.
16. At work, I experience lack of bonding with people of
different age group.
17. I am positive about age diversity in this workplace.
SECTION E: ETHNICITY
18. The organization does a good job of attracting
and hiring minorities.
19. Opportunities for growth and advancement exist for
minorities in our organization.
20. The organization concerns about the
Employees customs, cultures, and values.
21. Different languages that are used to
communicate do not create problem among employees.
SA = Strongly Agree,
A = Agree
NS = Not Sure
DA= Disagree
SD = Strongly Disagree

NS DA SD