JAN13/MGT132/AGR145

CONFIDENTIAL

UNIVERSITI TEKNOLOGI MARA

TEST 1

COURSE

HUMAN RESOURCE MANAGEMENT

COURSE CODE

AGR 145/215
MGT 132

PROGRAMME

DIPLOMA
IN
MANAGEMENT

PROGRAMME
CODE

AT110

DATE

TIME

Name

PLANTING

INDUSTRY

: _____________________________

Students ID: _____________________________

Class

:_____________________________

Lecturer

:_____________________________

SECTION A: Circle the correct answers

PART A
PART B
PART C
PART D

/10
/10
/10
/30

TOTAL

/60

1.

Recruitment is the process of

A.
B.
C.
D.

hiring employee from competitors

locating, identifying and attracting potential employees
measuring the pressure in the local labor market
apprenticeship

2.

Which of the following structures is not one of the steps included in conducting a
job analysis

A.
B.
C.
D.

Analyzing all job in the organization

Identifying the use to which the information will be put
Reviewing the information with job incumbent
Reviewing relevant background information

3.

Which of the following is considered as an advantage of external recruiting

A.
B.
C.
D.

Better employee morale

Better assessment abilities
Bring new blood to the organization
Shorter adjustment time

4.

Which of the following is not a method of on-the-job training

A.
B.
C.
D.

Job rotation
Job instruction
Coaching
Seminar and lectures

5.

Which of the following is not included in the stages of HR planning process

A.
B.
C.
D.

Development of plans for action

Forecasting demand for human resources
Situation analysis or environmental scanning
Lay off unproductive employee

6.

Which of the following is not suitable to be an alternative planning for surplus

Employee

A.
B.
C.
D.

Offer incentives for early retirement

Recruiting retiring employees on a part time basis
Do not replace employees who retire/leave
Transfer or reassign excess employees to departments who need extra
workers

7.

Trainees are presented with a written description of an actual or hypothetical

problems in an organizational setting is the training method using

A.
B.
C.
D.

case studies
lectures and seminar
simulation
computer assisted training

8.

Siti does get paid on hourly basis and also overtime. Her occupation is might be

A.
B.
C.
D.

Doctor
Lawyer
Plumber
Lecturer
9.
is

A.
B.
C.
D.

Recruiting Approach
Objective Approach
Subjective Approach
Mechanical Approach
10.

A.
B.
C.
D.

Zubaidah evaluates firms based on her perception of the company, where the firm
suits her emotional need, image, and personality. Which one the approach that
Rossa used for her job choice

Shahrul works as Assistant Manager at fast food restaurant. He

nominated
himself after get interested for the job opening in his company. What
the
name of the process
Job action
Job bidding
Job analysis
Implementation

SECTION B: Write T for true statement and F for false statements

1. The main purpose of forecasting demand for human resource is to encourage the
employees to work with the organization
2. Generally speaking, the more applicant, the more complicated the selection decision
3. Applicant decide which job offer to accept based on Subjective Approach such as pay,
location and opportunity for advancement
4. Orientation is normally conducted and completed during the first week of recruitment
5. Job description include job title, job summary, responsibilities, task and duties
6. Providing incentives and benefits is not include in practices and policies of human
resource management
7. Better salary offer from another company causing of

turnover

8. Equal Employment Opportunity (EEO) will control the rate of turnover

9. Recruit retiring employee on a part time basis is one of the planning for shortages
10. Off-the-job training is preferred by most companies because it provides little or no
disruption to regular work.

SECTION C:
QUESTION 1
List five (5) alternatives for shortage of employees.

(5 marks)

QUESTION 2
Distinguish between on-the-job training and off-the-job training.

(5 marks)

SECTION D:
QUESTION 1
Give the definition of human resource management and discuss five (5) factors to be
faced by human resource manager due to numerous influence and challenges.
(12marks)
QUESTION 2
Discuss the five (5) methods used to attract external applicant to apply vacancies in an
organization
(10 marks)

QUESTION 4
Training and development approach can be categorized into four (4). Briefly explain that
categorized
(8 marks)

END OF QUESTION PAPER,