MUHAMMAD SALMAN BALOCH

MBA (IT) 4th

Roll No.26
SESSION 2003-2005
DEPARTMENT OF MANAGEMENT SCIENCES
ISLAMIA UNIVERSITY
BAHAWALPUR

This Report Is Dedicated

In The Honor Of
PROPHET MUHAMMAD (P.B.U.H)
Our Respectable Teachers
& Parents
Who Put Us on the Right
Path
To Make Our Live More Purposive

First of all with a sense of gratitude I bow my head before ALMIGHTY

ALLAH for giving me the strength, courage patience and enthusiasm

needed to complete this report.
Special acknowledgement for our respected teacher MR.NAZIK
HUSSAIN Incharge internship program and placement that provide
this learning opportunity to complete our internship program and have
a great practical experience in the one of the most popular bank of
Pakistan MCB. We are really thankful or teacher and his guidance for
the completion of internship program and to learn there and to make
such report.
Other that of it we are thankful to the Manager of MCB Gallah Mandi
Bahawalpur MR. Zubair, Accountant Mr. Asgher Shah & other staff
members for their corporation. At the end I am very thankful to Miss
Rahila for their, guidance, informations and the necessary records
which she provided me for the training and preparation of this
internship report.

The important principal of work almost exists in every professional

field. Practical knowledge make man a technical person and enables
him to do work promptly regarding his profession .According to
ROGER SACHEM it is costly wisdom that is bought by experience.
The very distributed feature of the degree of MBA(IT) is that it stress
more on the practical aspect of study, and observe the software and
working environment in which organization doing work. How these
software are helpful for organization or it is compatible with their work
Are the employees satisfied and easy to operate these software.
Because we emphasize in these aspect and develop or learning in
this field. The main purpose is to have some practical knowledge and
experience of business especially in IT sector.
I underwent the training at MCB (Gallah Mandi Branch Bahawalpur)
bank is progressive one, and is providing modern banking facilities to
trade and industry. It was simply a great opportunity for me to have
internship at a well repute bank for a period of 6 weeks. During this
period the concerned officers although they were busy, gave me
enough time, in short my internship at MCB is quite pleasant and I
learned a lot from this opportunity .I tried my best to convert that
knowledge in written form in this report in such a manner that with a
minimum effort any one can get desired advantages from it.

MUHAMMAD SALMAN BALOCH

S.NO
01

PARTICULAR
EXECUTIVE SUMMARY

02
BACK GROUND AND HISTORY
03

HISTORY OF MCB

03

CORPORATE COMMITTE

04

ORGANIZATIONAL STRUCTURE

05

MISSON AND VISION

06

BRANCHES OF MCB

07

THE BUSINESS

08

09

PERSONAL BANKING

10

CORPORATE BANKING

11

ORGANISATIONAL STRUCTURE

PAGE NO.

12

DEPARTMENTAL FUNCTIONS

13

FINANCIAL INFORMATION

14

COMMENTS ON FINANCIAL INFORMATION

15

SUGGETIONS

16

SWOT ANALYSIS

MCB is incorporated in Pakistan and engaged in commercial banking.

It is listed on all the stocks exchanges in Pakistan. The banks
registered office and principal office are situated at MCB Building,
Jinnah Avenue, Islamabad and Adamjee House I.I Chundrigar Road,
Karachi respectively. After privatization MCB has change enough.
The adoption of new technology and offering new products has made
MCB one of the best domestic banks of Pakistan.
According to the department internship program I completed my six
weeks

internship

at

MCB

GALLAH

MANDI

BRANCH

BAHAWALPUR. In these Bank these department exists.

General banking operation department
Credit operation department
Clearing department
Accounts department
General banking department is concerned with daily operation of the
branch. This department is divided into four sections which are Cash
section, Clearing section, Remittance section and fixed deposit
section. Cash section performs cash related function like receipt of
cash, payment of cash and collection of utility bills. Clearing section
performs the clearing of cheques for collection.

Remittance section performs transferring of funds from one branch to

another or from one account to another.
MCB offer five type of remittance which are telegraphic transfer (TT),
mail transfer (MT) demand draft (DD), Pay order (PO) and online
remittance.
Fixed deposit section deals with deposits. MCB offer different
scheme for demand deposits and term deposits.
Credit department issues short term and long term loan. MCB offer
two types of loans or finances, fund based finances and non fund
based finances. Funds based finances include running finance,
demand finance, cash finance and staff finance. Non fund base
finance include letter of credit

and guarantees like performance

guarantees , mobilization guarantees shipping guarantees , bid bonds

and security deposit guarantees Foreign exchange department. This
department deals with foreign currency.

DEFINATION OF BANK:
A bank or banker is a dealer in credit or more properly a dealer in money.
It is an intermediate party between the borrower and lender. It borrows from one
party and lends to another. The difference between the terms on which it lends
forms the source of his profit.

BANKING IN PAKISTAN:
At the time of independence, commercial banking facilities were provided
fairly well here. There were 487 offices of scheduled banks in the territories now
constituting Pakistan.

An Expert committee was appointed.

The committee

recommended that the reserve bank of India should continue to function in

Pakistan until 30th September 1948, and Pakistan would take over the
management of public debt and exchange control from Reserve Bank of India on
1st April 1948 and that India Notes would continue to be legal tender in Pakistan
till 30th September 1948.

Moreover the banks including those having their

registered offices in Pakistan transferred them to India in order to bring a

collapse of a new state. By 30th June1948 the number offices of scheduled
banks in Pakistan declined from 487 to only 195.
In order to make necessary arrangements for the assumption of control an
Expert committee was appointed to recommend necessary steps, including the
required legislation to establish a Central Bank for Pakistan.

The Governor

General of Pakistan QUAID-E-AZAM MUHAMMAD ALI JINNAH inaugurated the

State Bank of Pakistan on July 1, 1948, after the state Bank of Pakistan Order

was promulgated on May 12, 1948. The first Pakistan notes were issued in
October 1948 in the denomination of Rs. 5, 10, 100; and by August 1949 the
State Bank of Pakistan withdrew the Reserve Bank of India notes of the value of
Rs. 125.02 Corer with the help of Pakistan notes.

Despite the effort

Government of Pakistan inscribed notes of the value of Rs. 51.57 corers were
still in circulated thus the total Pakistan claim of assets of the issue Department
of Reserve Bank of India amounted to Rs.176.59crores. However the Reserve
Bank of India transferred assets of the value of Rs.127.67 corers only to the
State Bank of Pakistan and stopped such further transfers on March 23, 1949 on
very flimsy grounds.

The issue has so far remained unresolved despite

protected negotiation between the two countries.

As the Centered Bank of the country, the State Bank addressed itself with
the equally urgent task of creating a national banking system. In order to attain
this goal it provide d every help and encouragement to Habib Bank to expand its
network of branches and also recommend to Government the establishment of a
new bank which could serve as an agent or the State Bank. As the result the
National Bank of Pakistan came into over the agency function from the Imperial
Bank of India.

More Pakistan scheduled banks continued to be established

which included the Commerce Bank Limited and the Standard Bank Limited. By
June 1965, the number of scheduled banks stood at 36; the deposits increased
to Rs.688.28 corers while credit expansion by the banks to the private sector
rose to Rs.575.87 corers due to keen demand under the impact of economy
growth and better scope private enterprises. The networking of banks branches
now covers a very large segment of national economy.

At present the banking structure in Pakistan comprises of the following:

STATE BANK OF PAKISTAN (CENTRAL BANK):

As the Central bank of the country with its offices at Karachi, Lahore,
Peshawar, Quetta, Faisalabad, Rawalpindi, Islamabad, Multan, Gujranwala,
Sialkot, Sukkur And Hyderabad.

COMMERCIAL BANKS:
Commercial Banks have been the most effective mobilizes of saving and
have been providing short term requirement of working capital in trade,
Commerce and industry. They are profit earning concerns. They receive deposit
and advance loans to the borrowers. They greatly help in financing internal and
external trade of the country.

EXCHANGE BANKS:
The main function of Exchange Banks is to finance the foreign trade by
the purchase and sale of the currencies in the form of the drafts, bill of exchange,
and telegraphic transfer. They also perform other function of the Commercial
banks. In Pakistan banks other than Indian banks have been commonly known
asExchange Banks in the IndoPak. Were engaged primarily in the finance of
the foreign trade. At present eight foreign banks with 64 branches in the main
port and commercial towns are operating in Pakistan.

COOPERATIVE BANKS:
Cooperative banks are an integral part of the cooperative movement
which aims at the promotion of thrift, self-helps and mutual aid among the
agriculturists and other with common economic needs so as to bring about better
living better business and better methods of production etc.

SAVING BANKS:
There is only one saving bank in Pakistan i.e., Post Office Saving Bank
and it is controlled wholly by the Government of Pakistan. It accepts deposits
from public and invests them in Govt. Projects so its operation is Limited.

DEVELOPMENT OF BANKING SECTOR IN PAKISTAN:

When Pakistan came into being there were only two Muslim scheduled
banks, Habib Bank Ltd. And Australasia Bank operating at that time. As a new
country without resources, it was very difficult for Pakistan to run its own banking
system immediately.

Therefore in accordance with the provision of Indian

independence act 1947, an expert committee was appointed to study this issue.
The committee recommended that the reserve bank of India should continue to
function in Pakistan till September 30, 1948. So that the problems of time and
demand liability, coinage, currencies, exchange etc. Can be settled between
India and Pakistan.
In the meantime the banks including those who have their registered
offices in Pakistan transferred themselves to India in order to damage the state.
By June 1948 the no. Of offices of scheduled banks in Pakistan declined from
487 to only 195. But at the same time the no. of Muslim scheduled banks rose to
four and the no. of branches increased to 23. On July 1, 1948 the State Bank of
Pakistan was establish which proved to be a strong base for the banking system
in Pakistan.

Prior to independence there was only one bank owned and operated by Muslims
in Bombay. This was Habib Bank ltd. The Quaid wished that there should be
one more Muslim Bank located in Calcutta. Thus Muslim Commercial bank was
brought into existence in Calcutta, on July 1947 a few months before
independence under the owner ship by Adamjee and some supported from
Ispahanis. After independence Muslim Commercial Bank shifted its head office
to Dhaka. Late on in 1956 MCB shifted its head office Karachi to remain close to
State Bank of Pakistan. In 1947 MCB was nationalized and a small union bank
was merged with MCB. In1991 it was first bank to be sold back to the private
sector by the Nawaz Government when the national group was led by Mian
Mansha of the giant Nishat group purchased a 26% stack of Rs.800M since the
national group has increased its stake to 51%. Now MCB is in the top five
private banks of Pakistan. There are above 1200 branches of MCB all over the
country. MCB is listed on the Stock Exchange Market and its price per share is
Rs.30.75.The head office of MCB is at Karachi.

PROGRESS AFTER PRIVATIZATION

After privatization of Muslim Commercial Bank new management searched for
improvement

in

productivity,

operational

efficiency

and

cost

structure.

Consequently a new organizational structure has been developed according to

business focus and priorities and competitive pressure, this resulted in high
growth in its deposit base, assets, and quantum of business routed through.

MANPOWER DEVELOPMENT
The banks employee strength has increased by 18% during the 1991-1999
periods that is largely accounted for by infusion of fresh commerce graduates
and fresh MBAs as management trainees to strength the middle management.

AUTOMATION AND MODERNIZATION

After privatization MCB invested heavily in technology to improve customer
service over 50% of branches were computerized with 1 branch on line. The
bank has installed a no. Of automated teller machine to provide 24 hour cash
facility to its customers. ATMs have been installed at more than 60 branches in
Karachi, Lahore and Islamabad.

The bank has also started replacing

conventional telex messaging system for fund transfer L/C opening etc.

By

connecting on line with swift.

NEW PRODUCT AND SERVICES

The most significant change in the management philosophy of the bank has been
a shift in favor of experimenting with new ideas, products and financial services.
Since Privatization of MCB has introduced more new products and services than
any other bank in Pakistan.

OUR MISSION
TO become the preferred provider of quality financial services in he country with
profitability and responsibility and to be the best place to work.
MCB has emerged as one of the foremost privatized financial institution in
Pakistan endeavoring to gear up its operation to meet the demands of the future.
It is therefore not surprising that Euro money, Europes leading Banking,
Financial and Corporate magazine granted MCB the Best Bank in Pakistan in
2000-2001, in 1999-2000, in 2001-2002, and in 2002-2003 the Best domestic
bank in Pakistan awards.

Board of Directors:
Mian Mohammad Mansha
Chairman

S.M.Muneer
Vice Chairman

Tariq Rafi
Mohammad Arshad
Shahzad Saleem
Sarmad Amin
Mian Umer Mansha
Aftab Ahmad Khan
Atif Yaseen

Mohammad Aftab Manzoor

President & Chief Executive
Advisor:
Raza Mansha

Audit Committee:
Mian Mohammad Mansha
Chairman
Mian Umer Mansha
Member
Aftab Ahmad Khan
Member
Chief Financial Officer
Ali Munir
Company Secretary
Tahir Hassan Qureshi
Auditors
A.F.Ferguson & Co. Chartered Accountants
M.Yousuf Adil Saleem & Co. Chartered Accountants

Legal Advisors
Mandiwalla & Zafar
Advocates & Legal Consultants

Registered Office
MCB Building, F-6 / G-6,
Jinnah Avenue, Islamabad

Principal Office
Adamjee House, 2nd Floor
I.I. Chundrigar Road, Karachi.

Registrars and Share Registration Office

THK Associated (Pvt.) Ltd
Shares Department, Ground Floor,
Sheikh Sultan Trust Building No.2
Beaumont Road, Karachi.

SHARE HOLDERS
SHARE HOLDERS

BOARD OF
BOARD OF
DIRECTORS
DIRECTORS

CHAIRMAN
CHAIRMAN

SEVP
SEVP

SEVP
SEVP

SEVP
SEVP

BRANCHES
BRANCHES
AVPs/OFFICERS
AVPs/OFFICERS
GRADE
GRADEI,I,II,II,III
III

SEVP
SEVP

CIRCULAR
CIRCULAROFFICES
OFFICES
EVPs/SVPs
EVPs/SVPs

ZONAL
ZONALOFFICES
OFFICES
VPs/AVPs
VPs/AVPs

VISION:
By the year 2005, MCB will have a highly motivated professional team who will
provide quality customer services expand and penetrate the customer base, in
order to improve profitability to that we can pay regular dividend and increase our
share value.

MISSION:
To become the preferred provider of quality financial services in the country with
profitability, Responsibility and to be the best place to work

Maximize the deposits.

Give attractive return to its shareholders.
Maximize the market share.
Modernize the bank.
Export/import promotion.
Development of human resource.
Improvement in the quality of customer service.
Provide customers reliability and convenience.

MCB is in its over 50 years of operation. It has a network of over 1000 branches
all over the country with business establishments in Sri Lanka and Bahrain. The
branches break-up province wise is Punjab (57%), Sindh (21%), NWFP (19%),
and Baluchistan (3%).
MCB has an edge over other local banks, as it was the first privatized bank. The
State Bank of Pakistan has restricted the number of branches that that can be
opened by foreign bank, an advantage that MCB capitalizes because of its
extensive branches network.
Ten year after Privatization, MCB is now in a consolidation stage designed to lock
in the gain made in recent years and prepare the ground work for future growth.
The bank has restricted its assets portfolio and rationalized the cost structured in
order to remain a low cost producer.
MCB now focus on three core business namely Corporate, Commercial and
Consumer banking. Corporate client include public sector companies as well
large local and multi national concerns. MCB is also catering to the growing
middle class by providing new asset and liability products. The Bank providing
24 hour banking convenience with the largest ATM network in Pakistan covering
15 cities with over 100 ATM location. The Banks Rupees Traveler Cheques
have been market leaders for the past six years and have recently launched their
Gift Cheque Scheme. MCB looks with confidence at year 2004 and beyond
making strides making strides towards fulfillment of its mission, to become the
preferred provider of quality financial services in the country.

Muslim Commercial Bank has 946 branches in which 942 branches are working
in different cities of Pakistan. MCB has 4 foreign branches in which three are in
Srilanka and one is in Bahrain. One export processing zone of MCB is also
working in Pakistan.
There are 24 branches that are working in Bahawalpur region of MCB.

Bahawalpur region consist of three district

Bahawalpur District

Lodhran District

Bahawal Nagar District

3 branches of Multan District are also working in Bahawalpur region.

There are 13 branches that are working in Bahawalpur district.

There are five branches of MCB in Bahawalpur city which are
1. MCB MODEL TOWN A BRANCH
2. MCB FARID GATE BRANCH
3. MCB GHALLA MANDI BRANCH
4. MCB EID GAH BRANCH
5. MCB SATELLITE TOWN BRANCH

Sector-wise position of circles/regions as on December

COMMERCIAL-NORTH

561

Lahore East

59

01 Lahore East
24
02 Sahiwal
35
____________________________
03 Lahore City
25
04 Lahore West
20
05 Shaikhpura
24
________________________
Faisalabad

55

06 Faisalabad Central 27
07 Faisalabad City
28
___________________________
Gujranwala
78
08 Gujranwala
25
09 Gujrat
26
10 Sialkot
27
____________________________
Islamabad
83
11 Islamabad
19
12 Rawalpindi
25
13 Chakwal
20
14 jehlum
19
___________________________
Sardogha
15 Jhang
16 Mainwali
17 Sardogha

78
27
25
26

___________________________

Peshawar
18 Kohat
19 Mardan
20 Peshawar
21 Swat

81
20
19
21
21

____________________________________
Abbotabad
58
__________________________
22 Abbotabad
23
23 Attok
26
24 Mairpur A K
09
____________________________________
COMMERCIAL SOUTH

365

Karachi east
01 Karachi east
02 Karachi north

25
27

Karachi west
03 Karachi south
04 Karachi west

24
24

Karachi Central
05 Karachi central
06 Karachi main
Hyderabad

52

48

08
07
01
52

07

Hyderabad

28

08

Nawabshah

24

Sukkar
09 Larkana
10 Sukkar

50
24
26

Quetta

33

11 Quetta

33

Bahawalpur
12 Bahawalpur
13 Rahim Yar khan
Multan
________
14 D G khan
15 Multan
16 Vehari

50
24
26
72
26
25
21

_______________________________________

CORPORATE ________

12

01 South Karachi

03

02 North Lahore

09

____________________________
Islamic Banking 03
_______________________________________

1. Karachi
2. Lahore
3. Multan

01
01
01

_____________________
ATM Branches 217
_____________________________

_____________________
Online branches 319

Summary

_________________________________________
Group wise

Regions

Circles

No of Branches

_______________________________________________________
_____
Commercial-North

24

561

Commercial South

16

365

Corporate

12

Islamic Banking

TOTAL

40

3
18

941

_______________________________________________________
___________________________________
Overseas

EPZ

_______________________________________________________
TOTAL

946

Province-Wise
Province

No Of Branches

PUNJAB

581

SINDH

213

NWFP

105

BALOUCHISTAN

34

Azad Jammu & Kashmir

Overseas

EPZ

The Largest network of over 269 on-line branches in the country and
growing. Providing customers with 24x7 real time on-line transaction facilities.

Call now for answer to your queries, banking services, ATM services,
mobile banking services, RTC services, tele banking services and MCB product
information.

The nation's largest network of over 197 ATMs and growing. Get 24 hour
convenience of cash withdrawal, mini statement, bill payment and funds transfer
services.

Cash management services for corporate customers. Helps customers

substantially reduce their receivable collection time frame, improve cash flow and
business management.

A deposit account for customers with substantial balance offering profit on

a daily product basis with the facility of unlimited withdrawals.

Cash withdrawal facility at over 630,000 ATMs worldwide. Convenience of

shopping at over 5 million POS locations globally.

A secure instrument of payment, offering CASH FREE convenience. It is

the most powerful Debit and ATM Card providing 24 hour direct access to your
bank account.

Islamic banking services through exclusive units / branches offering a

range of liability and asset based Sharia compliant products like Musharika,
Murabaha, Ijara and Istasana.

Banking at your fingertips. Dial in anytime to get information regarding

balance and mini statements.

MCB Network for Electronic Transactions is an electronics hub for ATM

sharing plus other touch points. The nation's largest operating switch with the
highest transaction volume.

Flexible and competitive home financing facility with options of home

purchase, construction and renovation.

One of the most popular deposit accounts offered by MCB.

Fastest to Pakistan, anywhere in Pakistan. International remitances with a

two-way messaging facility delivered at your doorstep within 24 to 72 hours.

A local Point of Sale acquiring network facilitating acceptance of all major

card brands.

Car financing and leasing at competitive rates with flexible options. Car4u
finances both semi-commercial and non-commercial vehicles for personal and
business use.

The most widely accepted way to pay cash for travel related purposes. A
safe and secure way to make payments nationwide.

Personal loans for salaried individuals of reputed local and foreign

companies at rates tailored to customer's repayment capacity.

Providing access to diversified financing options including working capital

loans, term loans, trade finance services and investment banking.

MCB, the leader in banking technology, now provides the convenience of

banking on the internet. You can now access your account anytime and
anywhere.

The best protection for your valuables. Lockers of different capacities are
available nationwide.

Deposits:
Local Currency Account
Khushhali Bachat Account
Mahana khushalii Account
Pak Rs. Saving Account
Pak Rs. Current Account
Pak Rs. Term Deposit
Saving 365
Foreign Currency Saving Accounts
Foreign Currency Current Account
Foreign Currency Term Deposit
Dollar Khushhali Account
Rupees Maximize Account
Capital Growth
Call Deposit

Local Currency Account

These are local currency accounts which u can open in pak rupee.

Save Today. Tomorrow is Yours

Khushali Bachat Account, a Rupee savings account is one of Muslim Commercial
Banks most popular products. Due to the low initial deposit, the account can be
opened by people from all walks of life and still avail the facility of daily product
profit calculation. The account offers unique and attractive benefits to the
Account holders.

Steady Income Month After Month.

MCB Monthly Khushali Scheme provides you with a steady income every month.
Just purchase a Monthly Khushali Certificate and you will enjoy a steady income
of your total deposit every month.

Minimum deposit of Rs. 50,000

Your deposit to remain fixed for five years

You can avail a credit facility up to 75% of the total deposit value.

Profit will be paid on a monthly basis through Cash, Pay Order, Demand
Draft or Direct Debit to your Saving/Current Account.

MCBs Pak Rupee Savings Account offers you attractive returns on your Pak
Rupee investment.
In addition, you have access to a countrywide ATM network convenient cash
accessibility 24 hours a day. The facility also provides you with unlimited daily
transactions with a limit on maximum withdrawal amount through the ATM
machines.

MCBs Pak Rupee Current Account offers you the convenience of unlimited
withdrawals i.e. access to your funds whenever you want without any notice.
There is no limit on the number of transactions you make in a day plus you can
avail finance facility up to 75% of the total deposit.
In addition, you have access to a countrywide ATM network convenient cash
accessibility 24 hours a day. The facility also provides you with unlimited daily
transactions with a limit on maximum withdrawal amount through the ATM
machines.

Place your investment in a MCB Pak Rupee Term Deposit and receive a higher
rate of return. Avail your choice of 1 month, 3 months, 6 months, 1 year, 2 years,
3 years, 4 years and 5 year term deposits. For more information or to open an
account at MCB visit one of our 900 branches today.

Saving Account with Current Account Facilities

The MCB Saving 365 calculates profits on a daily product basis and gives you
the facility of unlimited withdrawals

Open a Saving 365 Account with a minimum initial deposit of Rs.

500,000

Your Profits are calculated on daily product basis payable on a half yearly
basis

No restrictions on the number of withdrawals

You can avail a credit facility up to 75% of the total deposit value

FOREIGN CURRENCY ACCOUNTS

You can open an account with foreign currency and these accounts open in
foreign currency.

MCBs Foreign Currency Current Account offers you the convenience of

unlimited withdrawals i.e. access to your funds whenever you want without any
notice. There is no limit on the number of transactions you make in a day.

You can invest in any of the four currencies i.e. US Dollar, UK Pound
Sterling, Japanese Yen or Deutsche Mark

Your foreign currency account is Zakat and withholding tax exempted

You can avail a credit facility up to 75% of the total deposit value

MCBs Foreign Currency Savings Account offers you attractive returns on

your Foreign Currency investment.

You can invest in any of the four currencies i.e. US Dollar, UK Pound
Sterling, Japanese Yen or Euro

Your foreign currency account is exempted from Zakat and withholding tax

Place your investment in a MCB Foreign Currency Term Deposit and

receive a higher rate of return. Avail your choice of 1 month, 3 months, 6 months,
1 year, 2 years, 3 years, 4 years and 5 year term deposits.

Catch the rising Dollar and turn it into your future.

The Dollar Khushali Account, a Dollar based account was introduced in 1993 at
selected Muslim Commercial Bank branches. Today, you can open a Dollar
Khushali Account at over 200 branches in Pakistan.

You can open a Dollar Khushali Account with a minimum initial deposit of
US$ 100

Your Profits are paid on daily product basis payable half yearly on interest
calculated at the Dollar Savings Rate

No prior notice required for withdrawal .

You can avail a credit facility up to 75% of the total deposit value.

Your account is not subject to Zakat.

MCB Rupees Maximizer Account is our latest PLS saving Account specially
made to help MCB Foreign Currency Account holder to convert their account into
Pak Rupees. It gives individual, businessmen and Corporation the chance to
earn a high rate of return on their deposits in Pak Rupees. The account offers
unique and attractive benefits to the account holder:

Profits calculated on a daily product basis

No restrictions on number of withdrawals

No restriction on initial deposit

Free ATM Card to each customer

Locker facility free of cost

In this scheme, deposits are to stay with the bank for five years and every six
months the profit is calculated and added into the initial deposit in this way it
is a form of compounding. The profit rate on capital growth certificate is
4.00% Minimum Deposit of 10,000

This is a type of deposit offered by MCB on which no Markup is paid. The Call
Deposit receipt is usually issued in the favor of Government, Semi Government,
and Institution Corporations etc. as security deposit.
ISSUANCE OF CALL DEPOSIT:
The Purchaser is required to give Application for call deposit on Application
_CUM_SPECIMENs signature form SF_253 the specimen signature on the
Application_cum_ specimen are than admitted by the Manager/Accountant.
Then Purchaser is issued a receipt signed by Manager/Accountant.

On the

Reverse of the receipt a note is given as follows:

Payable to beneficiary or refundable to Purchaser on Proper discharge refund
authority.

Ideal for Every Deal

Muslim Commercial Bank has been at the forefront of providing its customers
with new and innovative products and financial instruments that are safe, secure
and profitable. MCB Rupee Traveler's Cheques were first introduced in 1993 as
safe cash for traveling and travel related purposes. The product has been
extremely popular and is preferred over cash by customers while traveling and in
all walks of life. MCB Rupee Traveler's Cheques- The safest way to Carry Cash

Easily available: Buy them from any of the designated branches in

Pakistan.

As good as cash: MCB RTCs are safe to carry and can be used without
any inconvenience specially by Travellers.

Easily encashed: At any designated MCB branch

Easily refunded: in case of loss or theft, you can get the full amount back.

Exclusive security features: Due to special printing and safety precautions,

Cheques cannot be duplicated.

Denominations: Available in denominations of Rs 1000, Rs 5000, Rs

10,000 and gift cheques of Rs 500.

Valid until Used: Validity of Cheques indefinite

24-hour Service available at Airport MCB booths Karachi, Lahore &

Islamabad

Televerification System allows checking validity of all Cheques through

telephone or fax. Televerification No. (021) 111-000-456. or call MCB
CALL CENTRE (021)-111-000-622

24-hour Customer Service Facility: (021) 111-000-123

More than 900 MCB Authorized branches are selling and purchasing
Cheques all over Pakistan.

MCB Rupee Traveler's Cheques are also available at the counters of

Foreign Banks such as ABN Amro and HSBC and private bank i.e. Bank
Al-Habib.

The fastest way of getting your money across to Pakistan. Remit Express
offers low cost remittance from U.A.E. and Saudi Arabia. Your relatives, friends or
business associates receive drafts within 72 hours.MCB Remit Express has been
specifically designed to meet the needs of the expatriate Pakistani community
residing in the Gulf countries.

Easiest and safest way to remit funds.

Remittance within 24 to 72 hours .

Personal delivery to the beneficiary.

Delivery confirmation to the remitter .

Message facilities for both parties .

Your beneficiary will receive the amount even if he/she does not have an
MCB account.

United Arab Emirates

Dubai

Federal Exchange

Dubai

Thomas Cook Al Rostamani Exchange

Saudi Arabia
Jeddah. Injaz for Exchange

CORPORATE BANKING
MCB has its 20 corporate branches in major cities of all over the Pakistan. Its
area offices are located in Karachi, Lahore, and Islamabad. The MCB corporate
banking team consists of enthusiastic, cooperative professionals with the
requisite expertise to take care of your banking needs.
Corporate branches have been established in the three prime cities where teams
of

obsessive managers have been appointed. These managers have been

delegated with the inclusive responsibility for managing the risk of there allocated
portfolios, acting as a liaison between you and the bank, and providing you with
the entire range of products/ services presented by the bank. The corporate bank
offers an absolute range of banking products/ services that can be generally
separated in to the following categories
1. Working Capital Loans
2. Term Loans
3. Trade Finance Services
4. Cash Management

WORKING CAPITAL LOANS

The corporate bank offers a number of different working capital financing
facilities together with running finance, cash finance, export refinance, preshipment and post-shipment etc.

TERM LOANS
For meeting the capital expenditure and short term working capital
requirement of customers, bank offers short to medium term finance. The loans
are structured on the basis of underline project characteristic and cash flows of
the business.

TRADE FINANCE SERVICE

It include entire range of import export activities including issuing letters of
credit, purchasing export documents, providing guarantees and other sport
services.

CASH MANAGEMENT
The network of abut more than 1200 branches in Pakistan enables MCB
to collect and disburse payments efficiently with its cash management services. It
also enables the bank to offer you a choice of paper based on electronic fund
transfer solutions including collection amounts, cross branch on-line transactions.

INVESTMENT BANKING
MCB investment banking team has emerged as a leading player in banking
arena. The team handles advisory ,corporate finance, and capital market related
transactions.
Within these areas the team has developed expertise in :

Private Placement

Debt Equity Underwriting

Term Finance Certificates

Loans Syndication

Arrangement Of Non Fund Facilities

Merger And Acquisitions

Privatization

Corporate Advisory

FUNCTIONING OF DEPARTMENTS
There are three operation performed in MUSLIM COMMERCIAL BANK LIMITED.
Hence three departments exist.
General Banking Operation Department.
Credit Department.
Foreign Exchange Department.

In MCB Gallah Mandi Branch two types of operations are performed. These are
general banking and credit operations. Foreign exchange department is not
present in MCB Gallah Mandi Branch.

GENERAL BANKING OPERATION

DEPARTMENT
General banking department is most important and busiest department of the
bank. This department performs basic function of the branch such as
maintenance of account in the branch, preparation of financial statements of the
branch etc. Financial statements are made on daily basis. The transaction that
occur in the other departments are posted to general banking department for
countercheck, that the whole working for the day is balanced. All the transaction
are feed in computer in this department. This department is also responsible for
making demand draft , mail transfer , pay order as they are computerized in this
branch. As this EIDGAH branch is online so online transfer of funds is also
performed by this department.
This department is divided into four sections

CASH SECTION

CLEARING SECTION

REMITTANCE SECTION

FIXED DEPOSIT SECTION

CASH SECTION
Cash department plays an important role in the bank. It relates to daily
operations of the banks. This department needs a careful job as it deals with the
cash. Cash department provide following services.
1. Cash receipt
2. Cash payment
3. Collection of utility bills

CASH RECEIPT
For receipt of cash bank has its own pay in slip which is filled by customer
who wants to deposits the amount in his account. There is a different slip in MCB
for current account saving account. After filling the slip the customer deposit it
along with cash to cashier. The cashier count the amount and match it figure in the
slip.

CASH PAYMENT
In MCB for cheque cash there is no token system. Cheque is directly given
to cashier who verifies the balance of client by computer and after this he pass
the cheque to passing officer who verify the signature of the client.

After verification he handover the cheque to cashier and he gives cash to the
customer.

CLEARING SECTION
The clearing of a cheque and other instruments is another important function
which MCB performs. This function is mainly done through STATE BANK OF
PAKISTAN. Where there is no branch of state bank this function is performed
through NATIONAL BANK OF PAKISTAN. MCB authorizes its main branch at our
station to perform this clearing work .Similarly

MCB has established a clearing

department in its main branch Bahawalpur which and the said branch has
opened MCB account with state Bank of Pakistan. The other branches of the city
and outside branches send their collection instruments drawn on other banks
branches to main branch for collection. The Cheques and other instruments
drawn n other banks are presented in the clearing house through the clearing
officer of the main branch. After the clearing process main branch informs to the
other branches through advices about the fate of the instruments. After this
others branches are able to credit the amount in the account of related account .

CLEARING PROCESS
On every morning of a working day the clearing officer visits the STATE BANK
OF PAKISTAN where clearing officers of all banks are present and they
exchange instruments with each other. The representative of MCB also do the
same. He delivers the instruments to the different banks and collect the
instruments drawn on itself and others branches of own bank . The instruments
drawn or received are entered into a sheet which shows whether clearing is in
favor or in against. The instruments received from the other banks are entered in
the inward bills for collection register. The instruments include those drawn on
other branches as well for clearance. Branches

inform their main branches

about fate of instruments either passed or dishonored . The representative meets

again at clearing house and tells each others about the instruments either clear
or dishonored which they already delivered each other in the morning. The
necessary entries are being made in the books of state bank of Pakistan .In this
way account is settled.
The main branch maintain the account with state bank of Pakistan ,so the
account of this branch are debited or credited at SBP in respect of itself and
others branches. It is now inter branch matter to set these account. In this regard
main branch issues the inter branch credit advices or inter branch debit advices
for favorable or against clearing respectively relating to different branches. The
bank collect two type of clearing

1- Outstation bills for collection

2- Locals bills for collection.
The local bills for collection include those instruments which are drawn on
branches of other banks which have account with SBP in the same city in which
the collecting branch is operating. The rest are outstation bills for collection from
outstation branches.

REMITTANCE SECTION
One of the major function of bank is remittance of funds from one customer to
another or from one center to another center. The remittance department is
mainly concerned with

these remittance of funds. Remittance are of two

types.

1. INWARD REMITTANCE
Inward remittance are the payments in favor of bank account holders.
Inward remittance include all the cheques for collection.

2. OUTWARD REMITTANCE
Outward remittance are all payments made for other people on the
behalf of account holders of the bank. The people who dont have account in
the bank can also apply for remittance by depositing cash in the bank.
These are various ways for remittance for customers who want to use this
facility. These are
Pay order
Telegraphic transfer
Mail transfer
Demand draft

Online remittance

PAY ORDER
Pay order are mostly used with in the city when a person wants to pay to
any person who is with in the same city and who prefer non cash payment.

Parties involved
Following parties are involved in pay order transaction.
Purchaser
Issuing / purchasing branch
Payee

TELEGRAPHIC TRANSFER
In Telegraphic Transfer funds are transferred through telephone or fax. This is
a fast mode of transferring funds. This mode of remittance is used for all
banks whether in the same city or in different cities.

Parties involved
Following parties are involved in T.T transaction
Applicant
Remitting or drawing branch
Drawee branch
Beneficiary or payee

MAIL TRANSFER
Mail transfer is the transfer of funds through mail or courier service. This
mode of remittance is used when transfer of money is not urgently required.

Parties involved
Following parties are involved in MT transaction
Applicant
Remitting or drawing branch
Drawee branch
Beneficiary or payee

DEMAND DRAFT
Demand draft is a written order drawn by one branch of a bank upon the
other branch of the same bank or upon another bank to pay certain sum of
money to or to the order of some specified person.
This mode of remittance is normally used for payment to outside the city
beneficiary.

PARTIES INVOLVED
Following parties are involved in demand draft transaction.
1. Purchaser
2. Issuing or drawing branch
3 Drawee branch
4.payee

ONLINE REMITTANCE
It is the fastest mode of transferring the funds. In online funds are
transferred by using internet. But this facility can be availed if both drawing
branch and Drawee branch are online.

Parties involved
Following parties are involved in online remittance.
Remitting Applicant
drawing branch
Drawee branch
Beneficiary or payee

FIXED DEPOSIT SECTION

All deposits in the account should be accompanied by pay in slip showing the
title, number of account to be credited. When the customer deposits the
amount he fills pay in slip in which he writes the name of depositor number of
amount in words and figures. After that he deposit the pay in slip along with
cash to cashier.
MCB offer different types of deposits schemes which are

1. DEMAND DEPOSITS
These are the deposits which can be withdrawn at any time at the will of
account holders. Demand deposits are further categorized into:

a) CURRENT ACCOUNT
A current account is a running account in which bank dont pay any
interest .In these type of account can be withdrawn without any prior notice to the
bank. There is no restriction on number of withdrawals from the credit balance of
a current account .Minimum balance required for current account is Rs 500 and
there is no restriction on maximum amount.

b) SAVING ACCOUNT
A saving account is an important source of fund for any bank because
their purpose is to encourage the trend of saving in people. An account holder of

saving account cannot withdraw amount not more than eight time in a calendar
month. In MCB there are different type of saving account which are given below

1) PROFIT AND LOSS SHARING(PLS) ACCOUNT

In Pakistan profit and loss sharing account were introduced in 1982.
The PLS account can be opened with a sum of not less than Rs.500.
A credit balance of Rs. 100 is eligible of sharing profit and loss of the
bank.
The bank has full right to make investment of credit / deposits in the PLS
Account.
Withdrawals from PLS account are allowed often more than 8 times in a
calendar month and for a total amount not exceeding Rs. 15000. for withdrawal
of larger amounts, 7 days notice in writing is required to be given.
Withdrawal can only be made by means of a cheque issued by the bank.
Statement of account is to be supplied to the account holder at periodical
intervals.
The profit /loss earned on PLS account will be credited /debited as
determined by the bank on the basis of its networking result at the end of each
half/full year.
Profit rate on PLS notice deposits for 7days is 1.10 and 30 days is 2.10
semiannually.
Profit rate on PLS saving account if balance remains between Rs 1 to
20,000 is 0.1% and if balance exceed Rs 20,000 is 1.3% .
No profit is given if the amount is withdrawn before 7th of any month

2) KHUSHALI BACHAT ACCOUNT (KBA)

For this account minimum amount required to avail the profit facility is
Rs 25,000 . The interest rate on this account is 1.3% per annum and return is
calculated on daily average balance and paid half yearly. This account provide
the facility to account holders to pay their utility bills through their account.

2. TERM DEPOSITS
These types of deposits are for a particular time period. Different profit rate is
offered on each deposit depending on its time period. The following are the terms
deposits schemes that are offered by MCB with their underlying profit rates
declare:

Category of Deposit

Profit Per Annum.

7 to 29 days

1.10%

Over 30 days

1.30%

For 1 month

1.30%

For 2 months

1.50%

For 3 months

1.70%

For 6 months

2.00%

For 1 year &above

2.30%

For 2 year &above

2.50%

For 3 year &above

3.0%

For 4 year &above

3.50%

For 5 year &above

4.00%

The five year and above deposits are of two types namely:

Capital Growth Certificates

In this scheme, deposits are to stay with the bank for five years and
every six months the profit is calculated and added into the initial deposit in this
way it is a form of compounding. The profit rate on capital growth certificate is
4.00%

Mahana Khushali Scheme

In this scheme, a profit is calculated and paid to the depositors every

month for the whole period of five years. The profit rate on mahana khushali
scheme is 4.00%

CREDIT DEPARTMENT
The credit department play a vital role in the function of bank. Credit department
issue short term and long term loans to its customers. In Muslim commercial
bank its sharing ratio in profit is very high. The main source of income is its mark
up on different types of long term and short term loans.
While issuing the loan the credit department makes credit proposal for credit
report the following information are required before preparing the credit proposal:
Account number of borrower and the type of account whether current or PLS or
KBA.
Nature and structure of the borrower business and its main products.
Name of the borrower , whether proprietor, partners and directors.
Types of ownership whether proprietorship , partnership or company.
Details of all firms and companies associated with borrower business.
Current financial condition of borrower business.
Accurate and up to date financial statement of last two year( if the borrower
business life is two year or more).
Market report on borrower when borrower has maintained an account with
another bank and in this case report from this bank is also obtained.
After Collection and fulfillment of all these requirement the bank prepare the
credit proposal for the borrower

1 .The purpose of credit proposal should be

Starting if new business

Expansion of existing business

Purchase stock
2 .The proposal of finance is

Unmarked: that borrower has applied first time for the finance .
Renewal: that borrower has applied again for issuance of finance.
Enhancement that borrower has applied for more than prior finance.
3 .The credit proposal also reveals that what will be the arrangement for
repayment.
4 .The rate of mark up and amount of finance is also mentioned.

TYPES OF ADVANCES
Loans and advances offered are of two types .

1. FUND BASED FINANCES

In these type of advances or finances there is physical movement of cash
from bank reserve to customer who applies and successful in getting loan

2. NON FUND BASED FINANCES

In these finances physical movement of cash from bank reserve to customer
does not occur. These type of finances can be short term , medium term and long
term.

FUND BASED FINANCES

1. RUNNING FINANCE
Running finance is a facility of credit allowed for working capital. In running
finance certain limit is sanctioned to the borrower and then he utilized the loan
facility provided he does not exceed the sanctioned limit.
The interest is charged on amount sanctioned to him. In running finance ,
finances are secured against the hypothecation of stock and also separate
guarantee is obtained of two kind
1. Against registered/Equitable mortgage of property in the name of borrower or
third party.
2. Against two personal guarantees.

2. Demand finance
This type of finance is payable on demand for one year. The client is bound to
repay it in monthly installments where whole amount is supposed to be adjusted
along with mark up within one year. In case of demand finance the whole amount
of loan demanded by customer is credited in his account. The interest/markup of
demand finance is charged on whole amount.

3. Cash finance
Cash finance is offered for short time period ,for some month mostly for
seasonal business. The cash finance is commercial loan and mostly given to
small business owners. Cash finance is given against the pledge of good. On the
request of customers goods are pledged and cash is given to them.

4. Staff finance
MCB also provide loan to its employee up to certain limits. These loans are
generally provided for house , car motor cycle. These loans are categories into
two types.
Loans for officers
Loans for clerical staff.

NON FUND BASED FINANCES

1. LETTER OF CREDIT
Letter of credit is a written undertaking by bank given to the seller at the
request and on the instruction of buyer to pay at sight or on the stated date with
in a specified time period ,specified amount mentioned in the commercial invoice.
It is most widely used mode of settling trade debt on international level. It is the
safest way for trade due to the method of payment. Through this you can easily
placed order to importer and receive good from importer.

2. GUARANTEES
It include performance guarantees , bid bonds , shipping guarantees ,shipping
guarantees , mobilization guarantees , and security deposit guarantees.
These guarantees are explained below .

a). PERFORMANCE GUARANTEE

These are generally requested by customers, guaranteeing completion of work
or supplies, as per terms of contract and or mutual agreement. In such instances,
the Branch Manager or chief manager should exercise special care is given
below.
The guarantees are not for projects, which are in any way uncertain or
speculative.
The contractor is well experienced in his line of work, having executed similar
contracts satisfactorily in the past earthquake. All insurance premium costs shall
be borne by the customer. It shall be the responsibility of the Branch Manager or

the Chief Manager to ensure that premises always remain adequately insured.
The Branch should directly pay the premium to the debit of customers account if
the customer does not insure the premises promptly, despite branch reminders.

b). BID BONDS

The bank is often requested by its customers to issue Bank Bonds in lieu
of deposit of earnest money against bids for tenders. In case of breach of the
Bid Bonds terms, on the customers part, the bank could be applied upon to
make payment.

c. SHIPPING GUARANTEES
There are instance where the importers need to obtain delivery of goods
without production of the relevant bill of lading. In such cases the Bank is
requested by the customers (importers) to issue a Shipping Guarantee in favor
of the concerned Shipping Company.

d. MOBILIZATION GUARANTEES
Under these, the Bank guarantees the performance of a contract or other
work, as specified in the guarantee. The bank guarantees the amount of
advance payment made to the customers in this connection, for satisfactory
performance of the contract.

e. SECURITY DEPOSIT GUARANTEES

These guarantees are issued in lieu of security deposit, generally to
Utility Service organizations for connection supply of electricity, telephone, gas,
etc to the customers

FINANCIAL STRENGTH
There are five Cs which are used by a banker(credit analyst) to focus the
creditors Financial strength. These five Cs are:
Character
Capacity
Capital
Collateral
Condition

1- CHARACTER
The applicants record of meeting past obligations(financial; contractual
moral). The record of those payments which he paid earlier and with that
those which is still payable .With those the pending or resolved legal
judgment against the applicant would be used to evaluate its character.

2- CAPACITY
The capacity shows the adequacy of applicants to reimburse the stipulated credit
.Financial statement analysis with particular emphasis on liquidity and debt ratios
is typically used to assess the applicants capacity.

3-

CAPITAL

The financial strength of the applicants as reflected by its ownership position.

Analysis of the applicants debt relative to equity and its profitability ratios are
frequently used to assess its capital.

4-COLLATERAL
The value of assets the applicants has available for use in securing the
credit. The larger the amount of available for use in securing the credit. The
larger the value or amount available assets the greater the chance that bank will
recover its funds if the applicants will unable to repay the credit. A review of the
applicants balance sheet assets value appraisals and any legal claims filed
against the applicants assets can be used to evaluate its collateral.

5- CONDITION
The current economic and business climate as well as any unique circumstances
affecting either party to the credit transaction. For example; if the firm has excess
inventory of the item the applicant wishes to purchase on credit, the firm may be
willing to sell on more favorable terms or less creditworthy applicants.

The credit analyst typically gives primary attention to the first two Cs( character
and capacity ) since they represent the most basic requirements and making the
final credit decision, which is affected by the credit analysts experience and
judgment.

SECURITIES
1. HYPOTHECATION
2. MORTGAGE
3. Pledge
4. Guarantees
5. Promissory note.

1. HYPOTHECATION
When the properties in goods are charged as a security against the loan
obtained from bank, but possession and ownership remains with the borrower
then the goods are said too hypothecated. When the goods are hypothecated , it
does not mean that goods will go in possessions of bank , owner ship will
transfer, rather, a security is granted by the mean of the letter of hypothecation.

2. MORTGAGE
Mortgage is the transfer of an interest in specific immovable property for the
purpose of securing the payment of money advanced or to be advanced by way
of loan , existing or future debt, or the performance of an engagement which may
rise transferee a mortgage.

3. PLEDGE
In pledge the ownership remain with the pledger ,but the pledge has the
exclusive possession of the property until the advance is repaid in full. While in
case of the default the pledge has power of sale after giving due notice

4. GUARANTEES
When the application for an advance cannot offer any tangible security the
banker may relay on personal guarantees to protect himself against loss on
advance or overdraft to the applicant

5. PROMISSORY NOTE
Promissory note is also accepted as security. A Promissory note is an
instrument in writing containing an unconditional undertaking signed by the
maker to pay on demand or at a fixed or determinable future time a certain sum
of money only , to , or to the order of certain person or to the barrier of the
instrument.

MCB FOREIGN CURRENCY ACCOUNTS

1- FOREIGN CURRENT SAVINGS ACCOUNT
MCBs Foreign Currency Savings Account offers the attractive returns on
your Foreign Currency investment. One can invest in any of the four currencies
i.e. US Dollar, UK Pound Sterling, Japanese Yen or Deutsche Mark. The foreign
currency account is exempted from Zakat and withholding tax.

2- FOREIGN CURRENCY CURRENT ACCOUNT

MCB Foreign Currency Current account offers the convenience of
unlimited withdrawals i.e. access to the funds whenever you want without any
notice. There is no limit on the number of transactions you make in a day.
You can invest in any of the four currencies i.e. US Dollar, UK Pound Sterling,
Japanese Yen or Deutsche Mark.
Your foreign currency account is zakat and withholding tax exempted.

3- FOREIGN CURRENCY TERM DEPOSITS

Place your investment in a MCB Foreign Currency Term Deposit and
receive a higher rate of return. Avail your choice of 1 month, 3 months, 6 months,
1 year, 2 years, 3 years, 4 years and 5 years term deposits.

UNIQUE PRODUCTS
AUTOMATED TELLER MACHINE(ATM)
MCB introduced automated teller machine in 1995 to provide 24 hours cash
facility to its customers. Over the years it got great success and this encouraged
the bank to expand its ATM Network. Now in 2003 MCB ATM network is the
largest ATM network in Pakistan with over 160 ATM branches in different cities of
Pakistan and 158 online branches where ATM cards are issued. MCB placed its
ATM in Karachi , Lahore and Islamabad airports to facilitate its customers.
MCB has two kinds of ATM cards with different cash with drawl limits3

MCB ATM REGULAR CARD

The MCB ATM REGULAR CARD allows withdrawal up to Rs 10,000 per day
and a maximum of 3 with drawl per day per card.

MCB ATM GOLD CARD

The MCB ATM GOLD CARD allows with drawls up to Rs 25,000 per day and
a maximum of 6 with draws per day per card . The card holder has to make at least
two transactions to withdraw the full amount of Rs 25,000 .

MCB MASTER CARD

THE FUTURE OF MONEY
Since the beginning of time, people have tried to find more convenient ways to
pay, from gold to paper money and checks. Today, money is moving away from
distinct hard currencies and towards universal payment products that transcend
national borders, time zones, and, with the Internet , even physical space.
Plastic or virtual money, credit, debit, and electronic cash products, inevitably
will displace cash and checks as the money of the future.
Master card International has expanded globally in more locations in the world
than any other card. The card was introduced by Muslim Commercial Bank
Limited in 1995 and now offers card members over 15 million outlets in 232
countries.

Photo security the first bank in Pakistan to introduce the enhanced

feature of photograph on the card limiting fraud in case of card of card
loss.

Welcomed at over 3,000 outlets in Pakistan.

Provides up-to 45 days Free Credit.

Joining and Annual Fees to suit you.

24 Hour Customer Service- Call 111-700-700 and you can get information from
MCB customer service representative on new card application or have your
queries resolved anytime of the day.
Cash Advance Facilities available in Pakistan and worldwide.

With a network of over 1,000 branches and a team of dedicated professionals,

MCB is Pakistans largest private sector commercial bank.
MCB consumer banking provides customers with innovative saving schemes,
products and services. ATM network is the largest in Pakistan and their Pak
Rupee Travelers Cheques are market leaders .MCB is the first to introduce the
photo card with the introduction of the MasterCard.
Its corporate Banking ensures assistance from a dedicated team of professional
financial advisors for underwriting, project finance or corporate advisory services.
When it comes to banking practices, you can depend on them. Theyve been
around for over fifty years

MCB ATM CASH CARD

The wide spread acceptability and frequent use of MCB ATM Cards has
prompted the Bank to add more value to the cards which cater to customers
evolving cash needs enabling them to go ahead with ease and convenience. This
reinforces MCB commitment to provide to its customers safe and secure mode of
cash substitute.
MCB CASH CARD is useful means of cash for MCB customers and non
customers like:
Travelers.
Businessmen.
General Public.

ADVANTAGES
MCB CASH CARD enables MCB customers/non customers to meet their day
to day cash requirements and settlement of their commercial personals cash
requirement transactions.

a.

SECURE
MCB CASH CARDS are the safest alternative of the cash because the

purchaser can rest assure of its security. If MCB ATM CASH CARD is lost it
would be cancelled immediately and the purchaser would get amount refunded
easily subject to completion of refund formalities.

b. EASE OF USE
MCB ATM cash card is the best because unlike other mode of transfer of
funds/remittance which are drawn on particular branch can only be encashed at
that branch. MCB ATM cash card holder can draw cash from any of MCB ATM all
over the country, m-net members ATM and cirrus member ATMs globally. MCB
CASH CARD is disposable and with a prescribed determined value. When the
value of MCB cash card is utilized fully the balance amount is nil the card will be
discarded.

SALE PROCEDURE
Sale procedure of MCB cash card is also very simple, anyone who is
customer of MCB or a non customer of the bank may purchase the MCB cash
card with ease and completion of minimum formalities. The purchaser is required
to fill an application form cc-10 and handover the same at the counter of any

authorized online branch of his choice and rest will be done by the friendly staff
of the bank.

DENOMINATIONS
MCB CASH CARDS are issued in a following preloaded denominations.
1. MCB CLASSIC (CL)

Rs 5,000 (Rupee five thousand)

2. MCB SILVER (SL)

Rs 10,000 (Rupee ten thousand)

All the MCB CASH CARDS of different denominations have the same design,
feature, and size which are easily placed in wallet.

FEATURES:
MCB CASH CARD pin code is confidential and is only known to the purchaser. It
can be changed from MCB ATM Machine.
MCB ATM CASH CARD if lost or stolen then the same will be immediately
marked HOT on the request of purchaser.
The amount remaining on MCB CASH CARD will be refunded to the purchaser.
Loss/theft will only be entertained through the original purchaser.
Loss/Theft is to be reported to the issuing branch by the purchaser of MCB
CASH CARD/ ATM HELP LINE call center (111-000-777)

MCB MOBILE BANKING

At the forefront of technological excellence, MCB proudly introduces MCB
MOBILE BANKING*. The convenience of accessing your account balance
information and mini statements whenever you want or wherever you may need
them with comfort and peace of mind. MCB Mobile Banking service is available
to all MCB ATM cardholders, 24 hour 365 days.
Just call our Help Line on (021) 111-000-777 or any MCB online branch for
assistance.

MOBILE BANKING AT A GLANCE

MCB Mobile Banking gives you easy and quick access to your account(s) at a
time you find convenient, including all holidays.

BANKING AT YOUR FINGERTIPS

with MCB mobile banking you can
check your balance
view the last 4 transaction of your MCB account.

A FREE SERVICE
MCB Mobile Banking is a free service ** for MCB account holders who
have an ATM card of an SMS message if charged by the service provider.

GUIDE LINES

The following simple steps will get you connected to your MCB account(s) using
MCB Mobile Banking Service.

1.HOW TO GET CONNECTED

Visit your branch and fill out an MCB Mobile Banking registration form. You
need to provide your mobile phone number and the account number(s) For which
you want the service to be activated. Subsequently, you will receive a message
on your mobile phone confirming your registration and requesting you to select a
PIN (Personal Identification Number).

2.YOUR PIN
PIN is your confidential code for security and it identifies you as an
authorized MCB Mobile Banking user. You can select your own PIN:

Step1

Access your message function menu from your mobile phone.

Step 2 Then go to the write message screen and enter your 4 digit PIN by
typing the following command
PIN (space)****

Step 3: Send the message command containing your PIN to the phone
number 999 an exclusively dedicated phone number for MCB
Mobile Banking.

Step 4: Once you receive the confirmation message on your mobile, please
call the Help Line on (021) 111-000-777 or contact your branch for
the activation of your service

3. Using the MCB Mobile Banking.

The following simple steps need to be followed from your mobile phone to
access the service:

Step 1: Access the Message function menu from your mobile phone.
Step 2:Then go to Write message screen and type the required message
command, for example

Bi(space)****(space)1
bi

Balance inquiry

****

PIN

Account I

Step 3: Send the message command to the phone number 999.

Step 4: The incoming SMS message will contain the desired information .
4.Quick Message Commands

The following is a list of common commands available to you.

Balance Inquiry
bi (space) **** (space) 1

Mini Statement
ms (space) **** (space) 1

PIN Selection
pin (space)****

PIN Change
cpin (space) **** (space) nnnn
where nnnn is your new PIN

Blocking an Account
blk (space) **** (space) 1

Un-Blocking an Account
ublk (space) **** (space) 1

5. HELP
You can also access the above commands on your mobile phone. Go to
the Write message screen, type h and send it to phone number 999.

SMART CARD
MCB now brings you MCB Smart Card -a secure and convenient
instrument of payment with unmatched functionalities. It provides 24-hour direct
access to your bank account.
The convenience and flexibility of MCB Smart Card will help you live a
smarter life. It not only helps you manage your expenses, but also avoids undue
interest on your day to day credit card transactions. Your balance is always within
your reach and you spend accordingly.
MCB is the only bank to introduce a debit card that gives the option to
choose from domestic and international card for local and global usage
respectively. You can avail the following functionalities on your MCB Smart Card.

FEATURES
a. PURCHASING
Smart card is your debit card for cash free convenience. Use it for your
shopping and purchases at a rapidly growing nationwide network of merchant
locations including petrol pumps, stores, bakeries, departmental stores, jewelers,
travel agents, restaurants, chemists, hospitals etc. Its simple, safe and
convenient to use:

Shop at locations displaying the Cash Free sign and the MCB
Cards logo.

For payment, no need to pay cash. Simply present your card.

merchant will swipe your card for the amount of the transaction.

You simply authorize your transaction by entering your PIN (Personal

Identification Number) yourself. The PIN is for extra security.
To make your transaction safe and secure, MCB has installed State of the
art smart terminals at your merchant locations, to ensure your personal
convenience. At restaurants & fuel Stations your merchant will bring portable
terminals to you for your PIN entry.
Existing MCB ATM Card holders have been automatically provided with
the debit facility. ..So go use it now!

b. BILL PAYMENT
Hassled by long queues and short bill- T accepting hours at limited
locations? Now you can use the Smart Card to pay your utility bills at the largest
nationwide network of MCB ATMs. Pay online and get instant confirmation of
payment
Make bill payments up to Rs. 20,000 per day per card.
Currently available for payment of gas bills of Sui Southern Gas
customers, this facilitys being expanded to cover all utility bill
payments.
Pay as a registered or non-registered user. Registration will help you
avoid the time delay in entering details each time you carry out a
transaction.
Please fill out the MCB utility bill payment form available to your
convenience at MCB ONLINE BRANCH

Easy Steps That Guide You Through Bill Payments

1. Insert your Smart Card into the ATM and enter your PIN.
2. Select "Utility bills"
3. Select Utility type "SSGC bill"
4. Select "Registered" (Select Un-Registered if not already registered with
MCB).
5. If you are Un-Registered, select and enter Consumer No.
6. Enter bill amount you wish to pay.
7. Select "Yes" if you want to proceed.
8. Collect your card and confirmation slip.

c. FUND TRANSFER
9. Want to avoid the hassle of writing cheques and time-delays in making
pay orders, demand drafts and telegraphic transfers? Enjoy the benefit of
MCB Funds Transfer facility with your Smart Card at the largest
nationwide network of MCB ATMs.
10. Transfer funds between a maximum of 8 pre-registered online accounts
within the growing network of MCB branches across 30 cities.
11. Get round the clock convenience with the largest nationwide S network of
MCB ATMs.
12. Transfers take place instantly & funds become accessible for use
13. You can use the balance inquiry facility to reconfirm for your Satisfaction.

Easy Steps That Guide You Through Funds Transfer

1. Insert your Smartcard into the ATM and enter your PIN.
2. Select "Funds Transfer".
3. Enter the amount you want to transfer within the prescribed
maximum limit. You can also enter paisas if desired, after the
decimal place.
4. Select your debit account
5. Collect your ATM receipt, which will show the amount transferred &
the to and from account number together with the updated
available balances in each account.

d. 24 HOURS CASH WITHDRAWALS

The purchasing, bill payment and funds transfer facilities of the Smart
Card free you of the inconvenience of Carrying cash. However, your Smart Card
gives you the 24-hour freedom to withdraw cash from the largest network of MCB
& ATMs across 30 cities in Pakistan and growing. In C addition to A TMs, you will
also soon be able to withdraw cash from pas terminals 8 at selected merchant
outlets.

e. International usage
International Cardholders can withdraw cash from their account in Pakistan from
a global network of over 634,000 ATMs worldwide with the maestro logo.
So whether you are on a business trip or a vacation, MCB Smart Card will be
your trusted companion

Easy steps that guide you through withdrawal of cash:

Insert your Smart Card into the ATM and enter your PIN.
Select " Fast Cash " for cash withdrawal
Enter amount you wish to withdraw. The ATM will display different amounts
ranging from Rs. 500 to 10,000. On pressing the Other Amount key, a new menu
will appear on the screen-you can enter the amount of your choice.
Collect your cash, card and confirmation slip.

BALANCE ENQUIRY
Whether abroad or in Pakistan, far from your branch , Smart Card gives you the
flexibility to instantly obtain your account balance, 24 hours a day, without the
inconvenience

of

Calling

or

visiting

This service can be availed via any of the following:

From MCB POS terminals at merchant locations
At the largest nationwide network of MCB ATMs
Easy steps that guide you through getting Balance Information

branch.

At ATM
Insert your Smart Card into the ATM and enter your PIN.
Select "Balance Inquiry".
Collect slip with your balance information.

At POS Terminals**
1. Present your Smart Card to your merchant
2. The merchant will swipe your card to follow a prescribed procedure.
3. Enter your PIN on being handed a portable POS or a pin-pad and press
Enter.
4. Collect slip with your balance information.
*For getting your account balance using Mobile Banking, see the Mobile Banking
section.
** Selected merchant locations.

MINI STATEMENT
The mini-statement facility gives you 24 hour access to your updated account
balance &the status of recent entries for your record keeping and
reconciliation.
This service can be availed via any of the following:
At the largest nationwide network of MCB ATMs.

By using the MCB Mobile Banking facility.

Easy steps that guide you through getting your Mini Statement
At ATMs
1. Insert your Smart Card into the ATM and enter your PIN.
2. Select "Mini-Statement"
3. Collect slip with your balance information

RUPEE TRAVELERS CHEQUE

4. Muslim Commercial Bank has been at the forefront of providing its
customers with new and innovative products and financial instruments that
are safe, secure and profitable. MCB rupee travelers cheques were first
introduced in 1993 as a safe way to pay for high valued purchases. The
product has been extremely popular and is used by the customer in all
walks of life , for business dealings , high value transaction for purchases ,
MCB rupee travelers cheques are ideal for every deal. Features of rupee
traveler cheques
5. MCB Rupee Travelers Cheques are acceptable by major business
establishments , hotels ,airlines etc .all over the country.
6. Easily available: Buy them from any of the designated branches in
Pakistan.
7. Easily encashed: At any designated MCB branch.
8. Valid until Used: Validity of Cheques indefinite.
9. Exclusive security feature: due to special printing and safety precautions ,
cheques cannot be duplicated.
10. 24 hours service available at Airports MCB booth Karachi ,Lahore and
Islamabad.

11.

ACCOUNT OPENING

REQUIREMENTS
Requirement for account opening are given below.

SOLE PROPRIETORSHIP
Requirement for account opening in case of sole proprietorship are

Account opening form

Initial cash deposit

National identity card copy

PARTNERSHIP
Requirement for account opening in case of partnership are
Account opening form.
Initial cash deposit.
National identity cards copies of all persons.
Application on letter head.
Partnership deed.

COMPANY

Require for account opening in case of company are given below

Account opening form

Initial cash deposit

Copies of National identity cards of Directors

Application on company notepad

Memorandum of association

Certificate of incorporation

List of directors

ACCOUNT OPENING PROCEDURE

In account opening first of all account opening form (AOF) is given to

the person who wants to open the account he fills the form and provide
necessary information the guarantee of existing account holder is
required to open the account the account no and signature of the exciting
account holder is required who give the guarantee for account holder
after filling the form the person sign at the account opening form and the
copy of national identity card is attached with the form .

After this he has been allotted account number and he deposit the initial
cash mentioned in the account opening form through a slip and receipt is
given to the person After this cheque book is given to the person and in
this way account can be opened.

BOOKS RELATING TO ACCOUNT HOLDER

1- PAY IN

SLIP

Pay in slip is used to deposit the money in any bank account To deposit
the money pay in slip is filled by customer and along with cash it is
submitted to cashier and receipt is given to the customer the object of book is
to provide the customer with the banks acknowledgement for receipt of money
to be credited his account.

2 CHEQUE BOOK
A cheque book contains number of cheques. When a person
wants to withdraw any amount he gives the cheque to the cashier and received
the required amount.

3 PASS BOOK
Passbook is a copy of customer account as it appears in the books of
bank. The clerk in this book record balance. But now a days branches are
computerized so computerized banks statements are shown to customer after a
certain period.

MAINTAINING THE ACCOUNT

It is the responsibility of account department to maintain the account of
account holders. When accountholder deposit the amount the account
department credit this amount in his balance. Similarly when an accountholder

withdraw an amount from his account the account department debit this amount
from his account.
If the cheque book of any accountholder is lost he has to fill a form and then
new cheque book is issued to them.

CLOSING OF ACCOUNT
If any accountholder wants to close his account he gives an application to
account department. The account department close his account and gives the
entire deposit to account holder. The bank collect the cheque book from the
concerned person and extract him from the books