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Prof. Dr. A.

GANAPATHI
Vice-Chancellor, Bharathiar University
Patron

Programme Coordinator

Dr. SURESH MISRA


Chair Professor & Coordinator
Centre for Consumer Studies, IIPA, New Delhi.
Seminar Convenor

Dr. M. SUMATHY

Research Scholars / Students: Rs. 400/(Note: Registration fee includes Seminar kit, Certificate,
Lunch and Refreshments)
Mode of Payment
Registration fee is to be paid by demand draft in favour of
"The Organiser, School of Commerce, Bharathiar
University" payable at Coimbatore or through online
bank transfer:
Account holder's name : The Organiser
School of Commerce
Bharathiar University
BANK

: Bank of India
Bharathiar University Branch
Coimbatore-641 046

Account Number

: 822610110003543

IFSC Code

: BKID0008226

Professor and Head & Dean


School of Commerce, Bharathiar University
Seminar Co-Convenors

Dr. M. Dhanabhakyam
Dr. P. Chellasamy
Dr. (Mrs.) Padmasani
Dr. M. Jegadeeshwaran
Dr. V. Richard Paul (HRDC)
Dr. M. Anbukarasi
Dr. M. Nirmala
Dr. N. Vijayalakshmi (Guest Faculty)
For more details, kindly visit our
websites www.b-u.ac.in and www.bucommerce.com
CONTACT ADDRESS
All correspondence related to the Seminar may be sent
to the organizing Secretary:
Dr. M. SUMATHY
Organizing Secretary
Professor & Head, School of Commerce
Bharathiar University, Coimbatore - 641 046
E-Mail: bucomgitac17@gmail.com
Telephone: 0422-2428321/327 Mobile: 94433 62947

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Venue
U n i v e r s i t y C a m p u s , B h a r a t h i a r U n i v e r s i t y,
Coimbatore - 641 046.

IT+IT=Indian Talent
+ Information Technology = India Tomorrow
- Narendra Modi-

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Registrar(i/c), Bharathiar University

Academicians / Faculty Members: Rs. 750/-

Dr. B. VANITHA

Senior Managers / Professionals: Rs. 1,000/-

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Chief Patron

Registration Fee

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ORGANIZING COMMITTEE

Globalization Information
Technology and Consumerism
Meeting New Challenges
20th & 21st February, 2017

Organised by

SCHOOL OF COMMERCE
UGC SAP DRS - I
BHARATHIAR UNIVERSITY
Coimbatore - 641 046
In collaboration with

CENTRE FOR CONSUMER STUDIES


Indian Institute of Public Administration
New Delhi - 110 002
Sponsored by

DEPARTMENT OF CONSUMER AFFAIRS


Ministry of Consumer Affairs
Food and Public Distribution
Government of India

Bharathiar University
The University named after the Great National Poet
Subramania Bharathiar is enshrined with the motto
"Educate to Elevate". In the University, every effort is
harnessed to realize his dream of making "Educational
Institutions as Temple of Learning". It is the aim of the
University to participate in the task of inculcating necessary
Knowledge, Skills, Creative Attitudes and Values among the
youth of the country to contribute more effectively towards
establishing an Equitable, Social Economic order and Secular
ideals of our Nation.
School of Commerce UGC SAP DRS-I
To meet the challenges of emerging scenario in the
twenty first century and to optimally exploit the new
opportunities in the field of Commerce, the School of
Commerce was started in September, 1990. The Department
offers Ph.D, M.Phil, M.Com (Finance & Accounting) and
M.Com (Finance & Computer Applications) Degree Courses.
So far, this school has produced 75 Ph.D and 137 M.Phil
Graduates. This school has conducted 36 Refresher Courses
in Commerce benefitting more than 900 Colleges and
University teachers. It has organized number of Workshops to
revamp the syllabi for Commerce courses and has also
conducted Several Seminars and Conferences. This School
has a well-equipped fully air - conditioned computer
laboratory with 70 Computers along with internet facility and
a smart class room. This school is also instrumental in
introducing job oriented and innovative courses. with above
prudential, our department has got UGC SAP DRS-I grant in
2016.
About the Seminar
Consumerism refers to wide range of activities of
government, business, Industries and independent
organizations designed to protect the rights of the
consumers. Consumerism is a movement of policies aimed at
regulating the products or services, methods or standards of
manufacturers, sellers and advertisers in the interest of
buyers. Consumerism which is driven by technology is
improving the way human beings live and chooses to live. In
other words, Information and Communication technologies
(ICT) have fundamental impact and huge influence on the
human civilization. The dramatic advancement of the ICT in
the recent years has provided an enormous prospective
benefits in all fields and especially in E-commerce.
E-commerce provides a great leverage not only to the
producers but also to the consumers and it has three basic
forms: business-to-business transactions (B2B), business-toconsumer transactions (B2C) and consumer-to-consumer

transactions (C2C). However, with the growth of ecommerce, the question of consumer protection has taken
the center stage. Online frauds are becoming common today.
There is no doubt that Consumer laws, policies, and practices
limiting fraudulent, misleading and unfair commercial
conduct are indispensable in building consumer confidence
and establishing a more balanced relationship between
businesses and consumers in commercial transactions.
Effective dispute resolution and redress mechanisms are key
to building trust as the lack of such mechanisms can inhibit
consumers from taking full advantage of e-commerce.
Globalization and information technology have changed the
way market operates and consumers behave in the market.
Hence, the seminar is an attempt to discuss various issues
concerning impact of globalization and information
technology on Consumerism.

10. Any other topics related to Consumerism,


Industrialization and Globalization offering suggestions
and solutions to the industry to protect the consumer.
Guidelines for Abstract Submission
The abstract should clearly indicate the main
theme/title, objectives, methodology and its relevance
to the objectives of the Seminar with not more than five
key words. The abstract, not exceeding 150 words,
should be submitted on or before 03.01.2017.
Acceptance of the abstract will be communicated on
10.01.2017 over e-mail.
Guidelines for Full Paper Submission:
The paper presenters are advised to abide by the following:
1.

Objectives of the Seminar


F
To sensitize the participants about the impact / effect of
globalization on various goods and services and
dynamic consumer behaviour of the world economies,
particularly developing economies like India;
F
To review and analyze the inter-connections between
the globalization, information technology and
consumerism and their role in the modern market
scenario.

2.

3.

The full paper should be prepared in the MS- Word


format, Font: Times New Roman; Title of the Paper: 14;
Sub title: 13; Body text: 12; Spacing: 1.5 Lines and not
exceeding 10 pages. (A4 Size) and submitted on or
before 17.01.2017
The brief CV (not more than 15 lines) including Full
Name, Designation, Postal Address, Mobile No. and eMail Address, along with a Passport Size Photograph.
(Both Author & Co-author) may be sent along with the
full paper.

F
To assess the legal framework available to protect the
consumers and suggest appropriate mechanisms.

5.

The completed registration form along with registration


fee should reach the organising secretary on or before
02.02.2017 once the acceptance of the paper is
intimated.

2.

International and National initiatives to protect the


consumers in a globalized world

3.

Impact of information technology on consumer


behavior and consumer protection

4.

Delivery of Financial Services

5.

E-Commerce and its Impact

6.

Role of Services sector in Consumer Protection and


welfare (Medical, Electricity, Hotel, Hospital,
Telecommunication, Housing etc,)

7.

Cyber frauds and mechanism to control them.

8.

Corporate Social Responsibility

9.

Role of Industries in Consumer Welfare.

6.

Globalization Information
Technology and Consumerism
Meeting New Challenges
20th & 21st February, 2017
Name of the Participant: ___________________________________
_______________________________________________________
Designation:_____________________________________________
Name and Address of the Organization:
_______________________________________________________
_______________________________________________________
_______________________________________________________

Email: __________________________________________________

The soft copy of the abstract and full paper may be sent
to bucomgitac17@gmail.com

Impact of Globalization on Consumerism

National Seminar on

Phone No: ______________________________________________

4.

1.

REGISTRATION FORM

A maximum of two persons can author a paper. Only one


author will be allowed to present the paper however,
certificate will be given to both.

F
To examine the problems of e commerce, online
transactions and the legal framework to protect the
consumers in a technology driven world; and

Call for Research Papers & Case Studies: Sub-Themes

School of Commerce, UGC SAP DRS - I


Bharathiar University, Coimbatore - 641046.

On the recommendation of Expert Committee, selected


papers will be published with ISBN number and the
book will be released at the inaugural function

7.

Authors of Selected Research papers will be allowed


10 minutes each to present it on Stage.

8.

Paid Accommodation can be arranged on prior request;


the cost should be met by them.

Important Deadlines:
Submission of Abstract
Intimation of Acceptance of Abstract
Submission of Full paper
Intimation of Acceptance of Full paper
Payment of Registration fee on or before

Mobile No: ______________________________________________


Fax:____________________________________________________

Paper Presentation: Yes / No


Title of the paper: _________________________________________
_______________________________________________________
Payment Details:
For draft: DD No._______________________dated____________for
Rs. _____________ drawn in favour of "The Organizing Secretary,
School of Commerce, Bharathiar University" payable at Coimbatore.
For Online transfer: Provide Ref. No.________________________
dated_______________ Bank _____________________________
Rs. ___________

Date:

:
:
:
:
:

03.01.2017
10.01.2017
17.01.2017
23.01.2017
02.02.2017

Signature of Participant

Filled Registration form along with demand draft may be sent to

Dr. M. SUMATHY
Organizing Secretary
Professor & Head, School of Commerce
Bharathiar University, Coimbatore - 641 046