Kamallah Kaplan

Mobile 310-404-8266
Chicago, Illinois 60608
E-mail: kamallah.kaplan@gmail.com
Profile

Dedicated, friendly, collaborative, MLIS candidate.

Education Dominican University, Graduate School of Information Science, River

Forest, IL, MLIS, December 2016
Columbia College, Chicago, IL, Bachelor of Arts
Certification
December 2016

Digital Curation Certificate from Dominican University,

SUMMARY OF SKILLS

Organized, detailed, and independent; able to effectively coordinate tasks to

accomplish projects and meet deadlines
Excellent and genuine customer service skills interfacing with the public in
library, corporate, and hospitality environments
Reference services
Library instruction
Library systems: Koha, ContentDm, Sierra
Ready reference instructional presentations and subject guides
Library 3.0 technologies
Database searching
Metadata ontologies (Dublin Core, VRACore, MODS)
Google Sites, Google Analytics, and general Web applications
Engaged in monitoring and preparing budgets, billing, A/R, working with
vendors, and preparing commercial and residential leases
Proficient with PC and Mac, Windows/MS Office software, including Word,
basic Excel, and PowerPoint
Web development: fluent in basic HTML and web platforms

LIBRARY EXPERIENCE
Reference, User Instruction, and Cataloging Practicum at Moraine Valley
Community College
Palos Hills, IL, September 2016-present
http://lib.morainevalley.edu/

Design and teach user instruction workshops

Create copy catalog records

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Answer ready reference and directional questions; assist students, faculty,

and staff with in depth reference requests and research consultations
Provide excellent and genuine customer service

Archives Intern at The Museum of Contemporary Art

Chicago, IL, May 2016-August 2016
https://mcachicago.org/Home

Copy cataloging
Circulation
Assisted with weeding institutional files and cataloging exhibition catalogs
and art books
Provided research assistance to museum staff and outside researchers
Annotated MCAs video archive of artists interviews

Reference Assistant at Dominican Universitys Rebecca Crown Library

River Forest, IL, December 2015-July 2016
http://www.dom.edu/library

Answered ready reference and directional questions

Assisted patrons in using online databases and catalog
Completed ad hoc assignments as needed
Helped patrons locate library materials
Charged and discharged library materials
Updated information desk statistics

Archive Assistant Intern at The Old Town School of Folk Music

Chicago, IL, September 2015-December 2016
https://www.oldtownschool.org/resourcecenter/

Assisted resource manager with scanning photos, negatives, and slides to the
archive
Cleaned and prepped photos for archiving
Input respective metadata into Adobe Bridge

PROFESSIONAL EXPERIENCE
Berkshire Hathaway (formerly Koenig & Strey Real Living), Chicago, IL
2012
Real Estate Broker
http://www.koenigrubloff.com/
Personal Assistant to top producing agent at Koenig & Strey Real Living
Assisted with preparation of leases for rental properties and purchase
contracts for residential sales

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Researched and generated lists of properties that are compatible with buyers
needs and financial resources
Acted as administrator for social media accounts, e.g., HootSuite, Facebook,
Myspace, Twitter, LinkedIn, blogs, and real estate websites
Prepared and maintained expense reports and net operating income
spreadsheets
Assisted in property management for agents personal properties: collecting
rents and overseeing maintenance of properties
Interfaced with tenants and clients; ensuring prompt response to all inquiries
and resolving complaints with effective interpersonal skills
Administrative responsibilities included: managing files and records,
correspondence, ordering office supplies, and handling mass mailings and
emails for open houses/new listings

Pacific Herbs, Los Angeles, CA

2011-2012
http://www.pacherbs.com/
Executive Assistant to CEO/Customer Service Assistant

Handled the responsibilities of troubleshooting products and services to meet

customer satisfaction
Handled the tasks of explaining services and answering questions to clients
Ad hoc administration tasks
Drafting and editing documents, including correspondence, reports, and
presentations

Westwood Financial Corp., Los Angeles, CA

http://www.westfin.com/
Assistant Commercial Property Manager
2005-2011

Assisted senior commercial property manager and the director of property

management with day-to-day operations of managing a portfolio of twentytwo plus commercial properties
Promoted to assistant property manager from previous position within
Westwood Financial Corp.
Document production for leases, amendments, assignments, and
miscellaneous documents/forms
Assisted in the management of relations with tenants and vendors (i.e.,
address and follow up via inspections, phone, correspondence, email, and
monitor vendors)
Reviewed and reconciled vendors' services with property manager's budgets;
assisted property manager with annual operating budgets
Prepared correspondence for CAM reconciliations and reconciled statements
for tenants and analyzed tenants ledgers
Monitored budget for property portfolio

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Senior Administrative Assistant

2005-2006

Produced abstracts for documents

Researched and analyzed data pertaining to tenants files
Prepared tenants files, archived documents and files, and organized financial
information
Prepared correspondence, mass mailings, and notices to tenants

PROFESSIONAL ASSOCIATIONS
American Library Association (ALA)
VOLUNTEER ACTIVITIES
Open Books

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