Exercise on distributed cognition in software

design
(Section 2)
Pair Type
Nominal
Member Name(s)
Shivendu Shekhar Shrivastava
Organizational goal
o Industry E- commerce

o Organization- Amazon.com
o Business goal To provide online products ordered by
customer fro maximum customer satisfaction

Functional Matrix of your organization

Horizontals
Verticals

Strateg
ic

Manageri
al

Administrati
ve

Public
Relation

Inventory
manageme
nt

HR
Accounts
and Audit
Finance
Marketing
Operations

<You are to fill up the above matrix for your case. The applicable cells
in the matrix which would be in line with the business goal of your
organization is to be selected with a x>

Designing the requisition approval workflow

o The Work Object in the workflow: Customer Order: A Book:
Understanding the theory and design of organisation
o Processes : Requisition, Approval, Acceptance, rejection,
Archiving, Generating Purchase Order, Dispatching Order,

Generate Recipt, Casting with purchase order, Updating Stock,

Generate Voucher, Casting Receipt, Creating Payment,
Dispatching Payment
o Users and Roles: Employees, Store Officer, StoreS Store
Keeper, Accounts Officer, Approving Authority
o Temporal Constraints
Requisition----Purchase Order--- Generate Receipt--- Generate
voucher----Casting Receipt------ creating payment---DispatchingPayment
o Decision points
Store Officer Requisition request, Generating Purchase,
Acceptance request, Accounts Officer Voucher Approval
Request
o Workflow Patterns (Types of patterns Sequence, Parallel
Split, Structured Loop, Exclusive Choice etc.)
Parallel Split: RejectionTermination and
Notification, Generate Receipt Casting P.O. and
Update Stock
Structured loop: Voucher request at A.O., Employee
notificationof rejection
Exclusive ChoiceAcceptance/ Rejection
o A Process Flow Diagram of the workflow

Integrating the Requisition Processing workflow in your functional

matrix
Role

Verticals to
which the role
belongs
HR

Employe
e
Store
Operations
Officer
Store
Operations
S.O.
Accounts Accounts and

Horizontal to
which the role
belongs
Managerial
Inventory
management
Inventory
management
Managerial

Action on work
object of the
workflow
To initiate
process
Approval
Updating Stock
and casting

Officer

Audits

<You are to fill up the above matrix for each role in the requisition
approval workflow>

Patterns for the requisition workflow

Boxes: Roles
Ellipses: Tasks
Circles: Decisions

Description on how this pattern keeps your business

goal in mind and how it will integrate with the
functional horizontals and functional verticals of your
organizational IS
The requisition work flow is an important, integral and caters to the strength of the
organization especially like an E- Commerce firm like Amazon. Requests made
online by the customer is processes by an employee so as to send the item to be
delivered to the customer. The front end employee, being a HR part of the
organization, is the one who takes the order. The request is then validated on
different parameters, checked for availability and finally sent for final approval. The
permissions are required so that whoever is authorized to make requests for
whatever reasons should be catered on time to ensure better services to the
customers. The requested item, if in stock is made available through the request
process