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FROM THE PFC TECHNICAL DIRECTOR

A Normal Accident
The Loss of the RAF Nimrod XV230: A Failure of Leadership, Culture, and Priorities
Howard Duhon, GATE

A few months ago, a friend sent me a link to an hour-long


YouTube video of Charles Haddon-Cave speaking about
his investigation of the Nimrod XV230 crash in 2006. The
presentation was delivered at the Piper 25 Conference
in 2013. It is remarkable. After watching the video, I
downloaded the board of inquiry (BOI) report. This column
is a summary of the video and report.

The Accident and Board of Inquiry Findings


Developed from the de Havilland Comet, the Nimrod aircraft
first entered service in the UK Royal Air Force (RAF) in
1969. A total of 49 Nimrod planes were built. Initially it
served in antisubmarine warfare, maritime reconnaissance,
and marine search-and-rescue operations. In 1982, the planes
were refitted with the air-to-air refueling capabilities needed
for service in the Falklands War. Air-to-air refueling allowed
the planes to remain in the field for extended periods oftime.
More recently, the Nimrod has served as an intelligencegathering platform in Afghanistan and Iraq. It normally
carried a crew of 12 people.
On 2 September 2006, RAF Nimrod XV230 was on
a routine mission over Helmand province in southern
Afghanistan in support of NATO and Afghani ground
forces. Shortly after air-to-air refueling, a fire was detected.
Six minutes later, the plane, engulfed in flame, broke apart
andcrashed.
Fuel escaped during the refueling, either from an
overflow from the No. 1 tank through the blowoff valve,
or from a leaking coupling. The fuel tracked rearward and
accumulated in the starboard No. 7 tank dry bay. The fuel was
ignited by contact with exposed high-temperatureducts.
Because the crew had no access to the No. 7 tank dry
bay, it had no means to fight the fire. After about 5 minutes,
the fire caused the fuel in the tank to boil. The tank ruptured,
and shortly thereafter the plane was engulfed in flames. The
resulting crash killed all 14 crewmen.

Howard Duhon is the systems


engineering manager at GATE and the
SPE technical director of Projects,
Facilities, and Construction. He is a
member of the Editorial Board of Oil
and Gas Facilities. He may be reached
at hduhon@gateinc.com.

A BOI, led by Haddon-Cave, was established to


investigate the crash. It identified several major issues that
contributed to the accident, including the following:
1) Poor initial design and modifications from 1960s
onward led to the potential for fuel to pool and
contact hot piping
2) History of leaks in the 1970s and 1980s did not raise
alarm flagsnormalization of deviance
3) Increase in operational tempo in 1990s and 2000s.
Heavy use in Kosovo, Afghanistan, and Iraq
4) Problems of maintenance of an aged aircraft with
repeated out-of-service date extensions
5) Distractions of major organizational change and cuts
in funding in the UK Ministry Of Defense (MOD)
between 1998 and 2005 resulting in an organization of
Byzantine complexity
6) A shifted focus from airworthiness to business
principles (MBAs over subject matter experts [SMEs])
7) Outsourcing of the Nimrod Safety Case, and pathetic
work by the subcontractors

Design and Modifications


The original Nimrod design incorporated a crossfeed
duct.It enabled engines to be shut down and restarted
inthe air by routing hot bleed air from one engine to
another. The crossfeed duct gave rise to a serious fire
hazard, especially in the No. 7 tank. The duct was in close
proximity to fuel piping and was routed through the
bottom of the bay where fuel could pool. The fuel piping
was congested, contorted, and contained many couplings
subjectto leaks.
The addition of air-to-air refueling capacity increased
the risk of leakage. It created the possibility of the fuel tank
pressure relief valves going off in flight. The valves relieved
overpressure on tank overfilling to the outside of the aircraft.
When refueling on the ground, any vented fuel fell to the
tarmac. In the air, the fuel blew onto the side of the plane, and
some of it entered nonpressurized compartments of the plane
through gaps in the panels.
In addition, air-to-air refueling occurs at a higher flow
rate and higher pressures, thus increasing the likelihood of
the fuel tank overfilling, overpressure, and coupling leaks.
The BOI concluded that the fuel that collected in No. 7
tank dry bay was released either from the No. 1 tank blowoff
valve or from a leaking coupling.

February 2016 Oil and Gas Facilities

FROM THE PFC TECHNICAL DIRECTOR

Normalization of Deviance
The starboard No. 7 tank dry bay was a spaghetti junction of
fuel pipes and other kit. The fuel pipes in the bay contained
9 couplings. In total, the fuel system on the Nimrod
contained more than 400 couplings, all of which included
elastomericseals.
There were many fuel leaks tolerated to a significant
extent. There was a prevailing belief throughout the military
that the focus should be on eliminating ignition sources.
Also, there was no trend analysis of maintenance, which
may have helped officials notice the large increase in fuel
system leaks from 0.5 per thousand flying hours in 1980
to3.5in2000.
A major finding from the investigation of the US space
shuttle Challenger accident was normalization of deviance.
The Challenger solid fuel boosters had O-ring seals that were
frequently charred. Initially, the seals raised alarm bells, but
as more experience developed, the charred rings came to be
accepted as normal. This happened with the Nimrod as
well. Frequently, leaks did not lead to catastrophe, and that
led to a normalization of deviance; the leaks became accepted
as normal and not a cause ofconcern.
Pressure on the fuel system was higher during air-to-air
refueling because of higher flow rates. Steady-state operating
pressure during air-to-air refueling was 30 to 40 psig, still
well within the systems pressure rating. But the closing of
fuel system valves caused surges in pressure (water hammer).
Modeling suggests that surges may have exceeded the
coupling design pressure of 110 psig. Surge analysis was not
attempted until after the accident.
Operation of the aircraft in Iraq and Afghanistan, and
proximity to the hot crossfeed ducts, exposed the seals
to elevated temperatures, perhaps above 70C. The seal
elastomers experience significant stress relaxation between
70C and 80C.

Maintenance and Organizational Problems


The aircraft was not effectively maintained in the years leading
to the crash. The BOI attributes this to several factors: The
aircraft was old, built in an earlier age without access to good
maintenance technologies, and there were dwindling spares;
the operating budget was cut, and leaks were accepted as a
normality; and continuous delays in the delivery of replacement
aircraft caused a serial extension of the out-of-service date.
The most withering criticism leveled by the BOI was
reserved for organizational changes in the MOD, which
underwent significant organizational changes between 1998
and 2006. The MOD shifted from an organizational structure
built along functional lines to a project-oriented organization.
Also, organizations within the MOD were rolled up to
create larger purple management structures inclusive of all
three military forces (army, navy, and air force). This included
mergers of procurement and service organizations. For

Oil and Gas Facilities February 2016

FROM THE PFC TECHNICAL DIRECTOR

example, teams with the responsibility for airworthiness no


longer had the responsibility for spare parts purchasing and
storing, nor for the maintenance of the aircraft.
Business principles were imposed within the MOD to
the exclusion of sound engineering practices. The ministry
preferred MBAs over SMEs. The imposition of unending
cuts amid a steady stream of other business initiatives
caused deep organizational trauma. A culture developed
with too little appreciation of hard-handed engineering
specialist skills and too great a reverence for young softhandedMBAs.
The cuts and changes within the MOD led to the dilution
of safety and airworthiness cultures and the distraction from
airworthiness as the top priority. In addition, the ministry
outsourced responsibilities to industry as a way to save cost.

Project Delays and Complexity


An important organizational factor that played a role was
the delay in the project that was intended to generate the
replacement aircraft for the Nimrod. The Nimrod 2000
program, which was later renamed the MRA4, began in
1989 with the replacement aircraft originally scheduled for
operation in2000.
According to the BOI report, the current MOD
airworthiness system is of Byzantine complexity. HaddonCave wrote that, in his view, the system lacks sufficient
clarity, simplicity, and transparency. Roles and responsibilities
are diffuse, diluted, and opaque. Lines of authority are often
attenuated, conflicting, and unclear The collection of so
many disparate regulators, each responsible for different
aspects of Airworthiness, and each having different levels
of authority, is an arrangement that is neither effective nor,
frankly, understood by the majority of practitioners in
theService.
An example of this complexity is the process for
purchasing a simple part, the Avimo coupling seal. A
serious manufacturing defect was found on the Avimo seal
elastomer in 2005. Through a convoluted and dysfunctional
purchasing system, the RAF purchased noncompliant seals
beginning in 2000. The seals were incompatible with aircraft
fuel, swelling significantly on contact. Though the problem
was discovered in 2005, working through the bureaucracy
proved too difficult for the mechanics; the purchase spec
had not been correct a year later at the time of the crash.
Fig. 1 summarizes the MODs process for purchasing
the Avimo seal.

The Nimrod Safety Case


Safety cases originated from UK regulations following the
Piper Alpha disaster in 1988. The Nimrod was designed
long before that. A safety case was developed for the aircraft
between 2001 and 2005. The safety case took 4 years and cost
GBP 400,000.

The purpose of a safety case is to identify, assess, and


mitigate potentially catastrophic hazards and is defined as a
structured argument, supported by a body of evidence that
provides a compelling, comprehensible, and valid case that a
system is safe for a given application in a givenenvironment.
The No. 7 bay contained eight fuel couplings with
elastomeric seals and an exposed duct operating at a
temperature above the auto-ignition temperature of jet fuel.
One would have thought that it would have been a major
focus of a safety case. But it was missed.
The BOI called the safety case a lamentable job from
start to finish, riddled with errors of fact and opinion, it
was essentially a paperwork exercise, and its production is a
story of incompetence, complacency, cynicism. It was fatally
undermined by the assumption that the Nimrod was safe
anyway, because the fleet had flown successfully for 30 years.
They were merely documenting something they already
knew, according to the BOI report.

Closing Thoughts on Normal Accidents


In her book The Challenger Launch Decision (1996), Diane
Vaughan makes a claim that startled me when I read it.
Toparaphrase:
If you study the engineering design organization of a
project that went badly, you will find chaos (complex
processes, changes and problems not properly
communicated, people using outdated drawings and
data, etc.)
And, if you study the engineering design organization
of a project that went well, you will find chaos (complex
processes, changes and problems not properly
communicated, people using outdated drawings and
data, etc.)
Could it be that the types of problems so well documented
in this case are more or less normal in our projects, and that
we only find out about them following an accident?
Complexity. One of the main themes of the Nimrod BOI
is the Byzantine complexity of the MOD and the effect of
that in making the system ineffective and unsafe. We have the
same problems in our industry.
MBAs vs. SMEs. The focus was on business principles at the
expense of technical expertise. Yeah, we do that. The pipeline
leaks that BP suffered in Alaska were a direct result of costcutting initiatives.
Safety studies: we know it is safe anyway. The Nimrod
safety case was sabotaged by the teams assumption that the
plane was safe anyway. They were just documenting what
they already knew.
Do we suffer from the same normalization of deviance
mentality when we do hazard and operability studies of

Ministry of Defence

Air Command
User Units

Nimrod IPT
Air Commodities IPT
Medical and General
Stores IPT

Spares Requirement
Part Number from
illustrated parts
catalogue

Manufactured part

Contractor A

Depot

Manufactured part
Items for aviation use
ISO 9001:2000,
BS EN 9120:2005

Contractor B
Manufactured part
Taunton
Aerospace Ltd.
IPR holder
(formerly Thales, Avimo)

Detail component
drawing and
specification for part
number required

Manufactured part
IPT: Integrated project team
Cellular
Developments Ltd.
Manufacturer
Material Suppliers

Fig. 1The procurement chain for Avimo couplings and seals.


Source: The Nimrod Review 2009.

familiar systems? Do our safety studies focus too much


effort on the minutia of safety, and not enough on the highly
unlikely, but potentially catastrophic scenarios? OGF

For Further Reading


Haddon-Cave, C. 2009. The Nimrod Review: An Independent
Review Into the Broader Issues Surrounding the Loss of the
RAF Nimrod MR2 Aircraft XV230 in Afghanistan in 2006.
Report, The UK Stationery Office, London, https://www.gov.
uk/government/uploads/system/uploads/attachment_data/
file/229037/1025.pdf (accessed 12 January 2016).
Haddon-Cave, C. 2013. Leadership and Culture, Principles and
Professionalism, Simplicity and SafetyLessons From the Nimrod
Review. Presentation at the Oil and Gas UKs Piper 25 Conference,
a three-day conference held to mark the 25th anniversary year
of the Piper Alpha disaster, Aberdeen, 1820 June, https://www.
youtube.com/watch?v=y99_lhFFCsk (accessed 12 January 2016).
Lustgarten, A. 2012. Run to Failure: BP and the Making of the
Deepwater Horizon Disaster, first edition. W.W. Norton &
Company.
Vaughan, D. 1996. The Challenger Launch Decision: Risky Technology,
Culture, and Deviance at NASA, first edition. University of
Chicago Press.

February 2016 Oil and Gas Facilities

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