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Contact Us:
www.NextLevelPurchasing.com
Email: info@nextlevelpurchasing.com
Phone: 1-412-294-1990
Fax : 1-412-294-1992
Mail your correspondence to Next Level Purchasing, P.O. Box 1360,
Moon Township, PA 15108, USA
Leading-Edge Supply Management is published monthly by Next Level Purchasing Association as a free
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downloading it directly from the Next Level Purchasing Association, you can sign up for a free association
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One of the most significant and visible measures of a Procurement Professionals success is the results which
they get from supplier negotiations. This presentation will provide an overview of the primary causes of
negotiation failures, as well as the key elements of successful negotiation. The presenter has participated in and
analyzed hundreds of negotiations to develop this substantive summary of both failures and successes, for every
size and nature of negotiation. This will be a fast-paced, yet comprehensive review of one of the most critical
skills needed in the contemporary procurement environment.
This session joins an agenda that already includes these awesome sessions:
Make Procurement Great Again: How To Win The Campaign For C-Level Support
Replacing The Gold Standard: Measuring Procurement Value Beyond Cost Savings
Washington, Lincoln & You: How To Become A Procurement Legend of Tomorrow
Like Pushing The Limit on Historic Route 66: Driving Procurement Success Through Performance Metrics
Darwins Evolution of Procurement: HarbisonWalker Internationals Story
Rewriting Procurement Learning History: Modern Techniques To Develop Talent
The Procurement World Is Not Flat: Discovering World-Class Procurement At Erste Group
No Taxation Without Representation: Procurements Crucial Seat At The Table
One Giant Leap For Procurement-Kind: Future Breakthroughs In Procurement Technology
Keynotes from famous forensic scientist Cyril Wecht and extraordinist/entertainer Craig Karges
And more!
The 2016 NLPA Conference is something you definitely do not want to miss!
The 2016 NLPA Conference is being held on October 24-25, 2016 at the Heinz History Center in Pittsburgh, Pennsylvania,
USA. Theres one caveat, though. The conference is close to selling out! Only about 35 seats remain!
So, if you dont want to miss out on a one-of-a-kind procurement education and networking experience, learn how to secure
your spot at http://www.nextlevelpurchasing.com/procurement-conference.
Certification and
Training Spotlight
August 2016 Recipients of the SPSM Certification
Eric A., Procurement Professional, Ontario, Canada
Lynn B., Customer Service Coordinator, Pennsylvania, United States Bohuslav G., Sourcer, Bratislava, Slovakia
Joris B., Senior Procurement Manager, Vilnius, Lithuania
Terri J., Exec. Sales, Sourcing, Marketing Specialist, Minnesota, United States
keeping
up
with
Register Now
To register, login to the association and navigate to the Webinars tab. There youll find a registration
link, be sure to enter a valid email address as attendance details will be sent to you by email.
Registrations may be limited.
Slides of this presentation will be made available to all members who have an All-Access Plan, and those enrolled in an SPSM
Certification Program or currently certified as an SPSM at least 30 minutes prior to the webinar. Basic members can learn more about
our enrollment plans online: http://www.nextlevelpurchasing.com/plans-pricing.
some
insights
about
procurement
Continued on Page 12
September 2016 Page 5
In his campaign, Donald Trump has repeatedly touted his business acumen and negotiation skills as qualities that make him
uniquely suited to be the next president. On top of this, Trump has claimed that Right now, we have the wrong group of
negotiators who have led us to being totally out-negotiated.
There is no doubt that the next president of the United States will need to be an extremely effective negotiator. Armed conflict,
political deadlock, and diplomatic crises abound. The president will be called upon to resolve the war in Syria; manage
complex relationships with Russia and Iran; handle hot spots such as North Korea, Libya, and Ukraine; navigate competitive
tensions with China; and manage differences within Congress.
Over the last year, Trump has mentioned his positions and negotiation approach in certain key complex issues around the
world:
On Iran, Trump said that he would conclude the deal in a week. His strategy: Trump would make his positions known and walk
away from the deal if his counterpart did not comply. If that approach failed, he would double up on sanctions until the
Iranians returned and submitted to his demands.
On the Famous Wall, Trump would somehow compel the Mexican government to finance a wall along the U.S.-Mexican border.
Regarding Israel-Palestine, Trump said to Rubio, that he would hammer out a deal that would bring an end the IsraeliPalestinian conflict.
Observing his positions and interests, Trumps
tactics are aligned towards power, toughness,
and dominance. In the world of NegotiationConflict models and typical behavior, we would
classify Trump as part of the Competing
quadrant, and one who follows the I Win-You
Lose philosophy. The other philosophies
include Collaborating: I Win-You Win,
Accommodating: You Win-I Lose, Avoiding: I
Lose-You Lose and Compromising: I Win Some
You Win Some or I Lose Some You Lose Some.
Research in the conflict resolution field shows
that a solely competitive approach to
negotiation (Trumps preferred style) often leads
to stalemates, less than optimal or satisfying
solutions, damaged relationships, low levels of
trust, feelings of resentment, desire for
vengeance, and sometimes even violence.
Something to note, over a long period of time, Trump has a successful track record of making favorable deals for himself and
his businesses. To his credit, Trump has written a book titled Art of the Deal that explains the intricacies of making a
successful deal for the commoners. According to Trump, Deal is a Deal irrespective of the subject, real estate or political.
However, a lot of negotiation experts and pundits say that there is a world of difference between negotiating a business deal
and negotiating with a rebellious outfit or defiant partner in a war zone or in the midst of a hostile environment. This difference
between buying real estate, for example, and ending wars, building coalitions, structuring global agreements, and balancing
military and diplomatic leverage has potentially serious implications that depend on the kind of negotiator a president will be.
Continued on Page 12
Page 6 Volume 6, Issue 9
Organizations often need certain documentation to onboard a vendor. Sometimes risk, technical complexity, or other factors
may require you to obtain extensive amounts of documentation from some vendors. Where organizations run into trouble is
when they require all the various types of documentation from every vendor. They often do this because they feel its too hard
to decide what documents are required for each vendor and its easier to ask every vendor for everything.
However, these lazy organizations dont realize the consequences of that approach. The consequences include:
Having a weak supply base: Unwieldy amounts of paperwork scares away all but the most desperate vendors. Today,
vendors dont want to do a ton of work for the mere chance of earning enough business to eventually justify the effort.
Some may simply opt out of putting that much effort into earning potential business, leaving only the most desperate
vendors to respond. And a high-performing organization wants the best vendors, not the most desperate.
Paying high prices: Right away, the organization seems like a high-maintenance customer. Vendors factor into their
pricing how much work goes into serving a customer. High-maintenance customers rarely get top discounts.
First delivery delays: If loads of unnecessary paperwork have to be completed by every vendor then reviewed by your
organization, every vendor onboarding effort may take weeks to complete. This can unnecessarily delay the delivery of
simple goods and performance of simple services that should be quick and easy to complete.
Now, obviously, you dont want to have a different onboarding process for every new vendor. And you dont want to
structure your vendor onboarding process to require so much analysis to figure out what documentation is needed every
single time you need to add a vendor. So, it is best to strike a balance by identifying a limited number of categories of
vendors, each with their own documentation requirements. Three to 6 categories is manageable.
Learn about a six-step process for determining your categories and how you can get a sample vendor documentation
requirement matrix at http://www.nextlevelpurchasing.com/blog/2016/07/supplier-onboarding-process.html.
The Vendor Onboarding Process, Simplified by Charles Dominick, SPSM, SPSM2, SPSM3 was originally published in Edition 356 of PurchTips.
September 2016 Page 7
If there is any particular risk associated with terminating the contract, involve your organizations legal counsel to ensure
compliance with all applicable laws. Legal counsel may prefer to draft the contract termination letter.
Be sure that you are allowed to terminate the contract for the reason you wish to. Some contracts allow you to terminate a
contract for any reason. Others require a failure by the supplier, a notification from you to the supplier that it had failed,
and an opportunity for the supplier to correct the failure before you can terminate the contract.
Determine termination date that complies with any notice period within the contract. For example, some contracts say
This contract may be terminated by either party for any reason on thirty (30) days notice to the other party.
The message itself doesnt have to be complicated. The key sentence can simply be: I am writing to you today to let you
know that [your company name] is terminating our services with your company, effective [termination date].
If the contract requires a reason for termination, cite that reason in your contract termination letter.
If the supplier has in its possession any materials or other property belonging to your organization, include in your contract
termination letter a mention of what you want back, where those things are to be returned, how the supplier is to transport
those things to you, and a date by which they should be in your organizations possession.
Contract Termination Letters: Write em Right by Charles Dominick, SPSM, SPSM2, SPSM3 was originally published in Editions 357 of PurchTips.
Page 8 Volume 6, Issue 9
In addition to reporting on the indices published by the United States Bureau of Labor Statistics, Leading-Edge Supply
Management is proud to report on an independent index - the MMI metals price index. The MMI is a set of 10 indices, created
by Metal Miner, that track price changes in global metal markets. This month, well feature the August 2016 Stainless MMI.
What makes the MMI different than other indices that are already out there? A few things. For one, the MMI takes into
account global price fluctuations, not just domestic ones. For another, the MMI has a few industry-specific indices as Metal
Miner sees differences in how prices fluctuation between industries. For a third, the MMI is accompanied by analysis direct
from the source Metal Miner.
So, without further ado, here are the results for the August 2016 Stainless MMI as well as Metal Miners analysis.
NOTE: Next Level Purchasing is exploring the possibility of making actual metals price points available as an inexpensive service. If you might be interested
in such a service, please contact Kara Uhrlen, Business Development Manager, at kuhrlen@nextlevelpurchasing.com or +1-412-294-1990 to help us
determine the level of interest and how rapidly we should pursue this option.
All across the globe, organizations are facing increased pressure to enhance the sustainability of their processes and
practices. However, traditionally, there has been little governance and clarification in regard to what the standards companies
should be aiming for actually are. In turn, it has made achieving optimized levels of sustainability not only more complicated
for individual businesses, but also a bit nuanced, disorganized and unbalanced across industries as a whole.
But it seems this may soon change. The International Organization for Standardization, better known as ISO, has announced
that is will be setting a new standard, ISO 20400, titled "Sustainable Procurement," which will give companies guidance for
how to best incorporate sustainability into procurement processes. This will be the first international standard of its kind.
According to the agency, the framework is currently in its second phase of drafting and ISO will be open to receiving feedback
on how to improve it before it releases the final version next year.
The underlying driver and benefit of this
initiative is to establish a more sustainable
way for organizations to conduct
purchasing-related activity. The news report
noted that the specific committee that will
be responsible for developing this guidance
is ISO/PC 277.
"For many organizations, sustainable
procurement is already featured in their
sustainability reports, yet there is a distinct
lack of clear guidelines on how to
implement and measure sustainable
procurement practices," ISO/PC 277 Chair
Jacques Schramm stated. "Using ISO 20400
will therefore help organizations achieve
their sustainability objectives, improve
management of supplier relations, improve
the sustainability efforts of their supply
chain and give them a competitive edge."
Environmental Leader recently reported that Sustainable Purchasing Leadership Council, a nonprofit group, will be creating a
Sustainable Purchasing Benchmarking System that will be developed in a complementary, consistent and parallel way to ISO
20400. The source also added that the goal of this system is to also make it easier and more efficient for companies to
identify opportunities for adopting sustainable procurement practices.
Come 2017, if a President Trump negotiates with Iran by putting forth his ultimatums and following his hardball tactics will it
help? Trumps precondition for participating in a January Republican presidential debate on Fox News demanding that
moderator Megyn Kelly be removed had a number of consequences, none of which helped his cause. The executives at Fox
dug in their heels, Trump was forced to miss the debate, he lost to Ted Cruz in the Iowa caucuses three days later, and he had
to admit that skipping the debate may have cost him the victory. Moreover, he showed up at the next Fox News debate, where
Megyn Kelly was a moderator. Certainly it wouldnt be that easy to invite Iran for a fresh discussion.
Next, imagine the scenario of a President Trump negotiating with Mexico to build a wall on the border and demanding the
Mexican government pay for it. When he announced this plan during his campaign, there was a huge outcry in Mexico and
unanimously they came out and made it clear that Mexico was never going to pay for such a wall. Trumps response? The wall
just got 10 feet higher. Even your most generous proposals may be rejected if accepting them will make the other side lose
face. If a party loses badly and publicly, there is a sense of shame or embarrassment that will not bode well for the future. The
next interaction will be even more challenging because it will not only be about the subject being negotiated, but also about
personal revenge and retaliation.
Hardball tactics and providing ultimatums can work in achieving short-term interests, but they lack regard for the other party or
any inclination to build a long-term relationship. We need to understand that effective negotiation requires not only strength
and toughness, but also humility, empathy, and patience to find solutions, build and sustain coalitions, de-escalate conflict,
and achieve your objectives.
For more interesting thinking on procurement, visit the GEP Knowledge Bank.
So while playing, trainers (players) visit Pokestops to pick up items that can then be used to help lure wild Pokmon so they
can catch them. (The goal being to Catch Em All!)
In Procurement, the Request for Proposal (RFP) can be used to lure as many potential suppliers for a given need as possible.
During a recent NLPA webinar: Tips For Writing Better RFPs, Charles Dominick, SPSM3 discussed how poorly written,
confusing, and/or overwhelming RFPs can lead many suppliers to not even bother responding. Without adequate response
theres little competition. And that means your chances of securing the best supplier at the best pricing are pretty slim. Pretty
bad lure, huh?
So, now is the time to make a Procurement Stop and review your RFP templates. They are a great tool if you write them
well and use them appropriately. You need to ensure that they are attracting as many qualified respondents as possible,
otherwise why bother?
Not sure what you should be including in your RFP template? Charles shared the 10 critical ingredients of good RFPs in the
webinar. Both the replay and a sample RFP template are available in the NLPA Library.
According to Wikipedia, when trying to capture Pokmon: Factors in the success rate of capture include the right force, the
right time and the type of Pok Ball used.
One particular area that comes right to mind for me is procurement negotiation. Isnt the success rate affected by the amount
of force you use, the timing of your negotiation, and which tactics you use? Sure, previous experience will help you to learn
which tactics result in success, just like in the game.
However, if you dont have experience to draw on what can you do? In the game youll miss out on catching a Pokmon, no big
deal. (Okay, its probably a big deal to most players.) In a procurement negotiation, however, you could be missing out
on negotiating the best deals possible. So, thats where training comes in to play. In the NLPAs course Powerful Negotiation
for Successful Buying youll learn when and how much pressure to exert in negotiations (force), how to prepare for
negotiations (timing), and exactly what to say in 18 common negotiation situations (tactics). That training will set you up to
catch the best deals possible from your suppliers.
Continued on Page 14
September 2016 Page 13
Get Out!
A trainer cant play Pokmon Go by sitting inside in the same place. To catch Pokmon they have to get out and walk around.
The Pokmon wont come to them, rather they have to go to the Pokemon. (This explains why I saw people wandering aimlessly
through the park with their heads buried in their phones)
So, let me ask you when was the last time you visited some of your most important suppliers? Sure, phone and email have
provided means of keeping in closer and more frequent contact with your suppliers. But, theres no substitution for having
your boots on the ground to strengthen your supplier relationships and catch any possible issues. Its a good practice to
visit your most critical suppliers on a consistent basis. So, get out of the office already and go visit your suppliers in the realworld!
If youre having trouble finding time to visit your suppliers, heres a tip. Many of the attendees of previous NLPA Conferences
had visited suppliers near the conference city either before or after the event. It was an easy way to get some face time with
vendors without making an additional trip. So if youre already making a trip to a certain city, see which suppliers may be
nearby.
So, there you go three quick procurement lessons I gleaned from Pokmon Go- and I didnt even play it! At the NLPA we always
encourage our members to think outside the box, so start looking at the world around you and think, How can I apply this to
procurement? I bet youll find some interesting and useful lessons!