DAFTAR ISI

KATA PENGANTAR ................................................................................................. i

DAFTAR ISI ............................................................................................................. iii
BAB I PENDAHULUAN ...........................................................................................1
1.1 Latar Belakang ...........................................................................................1
1.2 Rumusan Masalah ......................................................................................3
1.3 Tujuan Penelitian .......................................................................................3
1.4 Manfaat Penelitian .....................................................................................3
1.5 Sistem Penelitian ........................................................................................3
BAB II TINJAUAN PUSTAKA .................................................................................5
2.1 Penelitian Terdahulu ................................................................................5
2.2 Definisi Kesejahteraan .............................................................................6
2.2.1 Kesejahteraan .............................................................................. 6
2.2.2 Tujuan dan Manfaat Program Kesejahteraan .............................. 9
2.2.3 Cara Mengklasifikasi Kesejahteraan ........................................ 14
2.2.4 Indikator Kesejahteraan Untuk Memenuhi Kebutuhan Karyawan
15
2.3 Cleaning Service .................................................................................... 18
2.3.1 Definisi Cleaning Service ............................................................ 18
2.3.2 Tugas Cleaning Service ............................................................... 18
1. Kamar Mandi ......................................................................... 18
2. Kamar Pasien .......................................................................... 18
3. Mengangkut Sampah ............................................................... 19
2.3.3 Perlengkapan Pelindung Diri Cleaning Service di Rumah Sakit 19
a. Sarung tangan .......................................................................... 19
b. Masker ..................................................................................... 20
c. Alas Kaki.................................................................................. 20
d. Tudung kepala (penutup kepala) ............................................. 20
e. Pakaian .................................................................................... 21
2.3.4 Undang-undang tentang Kesejahteraan pada pekerja/buruh ........21
1

BAB III METODE PENELITIAN ..........................................................................24

3.1 Metode Penelitian .................................................................................24
3.2 Sumber Data dan Teknik Pengumpulan Data .......................................25
3.2.1 Sumber Data ...............................................................................25
3.3 Intrumen Penelitian ..............................................................................27
3.4 Teknik Analisa Data .............................................................................27
3.5 Pengujian Kredibilitas Data .................................................................29
1. Perpanjang Pengamatan ..................................................................30
2. Peningkatan Ketekunan ...................................................................30
3. Trigulasi ...........................................................................................30
4. Pemeriksaan teman sejawat .............................................................30
5. Analisis Kasus Negatif ....................................................................31
6. Member Check ................................................................................31

DAFTAR PUSTAKA