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ABS XI IS-D2 Information Systems for Managers

1. Discuss the rational individual models of decision making.

(a)

2.

List five applications that lend themselves to programmed decision rules. List five that do not. For the five that do not, show how an MIS would help to make the decision.

(a)

3.

Explain Noian's stage growth hypothesis.

(a)

4. a firm obtains detailed information about a customer's behaviour, preferences, needs and buying patterns and uses that information to set prices, negotiates terms, tailor promotions, add product features and otherwise customise its entire relationship with that customer.

(a) Product-based

based

If choice a matches "Technology-enabled" set score to 2.

Technology-enabled

Communication-enabled

Relationship-

5. One of the oldest and best known certification authorities is (a)

(a) Software Authority

Netscape

VeriSign

IBM

If choice a matches "VeriSign" set score to 2.

6. Information is:-

(a) Data

(b) Manipulated input

(c) Computer output

(d) Processed data

If choice d is selected set score to 2.

7. Data by itself is not useful unless:-

(a) It is massive

(b) It is collected from diverse sources

(c) It is processed to obtain information

(d) It is properly state

If choice c is selected set score to 2.

8. For taking decisions data must be:-

(a) Collected from diverse sources

(b) Processed correctly

(c) Very accurate

(d) Massive

If choice b is selected set score to 2.

9. Strategic information is needed for:-

(a) Meet government requirements

(b) Short range planning

(c) Day to day operations

(d) Long range planning

If choice d is selected set score to 2.

10. Strategic information is required by:-

(a) Line Managers

(b) Top Managers

(c) Middle Managers

(d) All Workers

If choice b is selected set score to 2.