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Fortune Gourmet is built on a dedication and overriding passion for good food.
At present we import from Greece, Italy, Spain, Belgium, France, Germany, Holland,
Scotland, United Kingdom, Poland, USA, Canada, Singapore, Malaysia, Japan, Chile,
New Zealand and Australia and also represent several leading companies
manufacturing local products in India.
As mentioned we sell to HORECA and Organized Retail establishment all over India.
In HORECA we have CPCs (Central Purchase Contracts) with most of the Hotel
Chains and a Preferred Vendor Status with most Retail Chains.
Charcuterie &
Meats
Speciality
Seafood
Speciality Dry
Goods
Business Model
HORECA
Luxury Hotels
RETAIL
Modern Trade
General Trade
(Organized Retail)
(Unorganized Retail)
Flight Caterers
Hyper Markets
Resellers
Independent
Restaurants
Gourmet Stores
Caf/
Delicatessens
Supermarkets
Ship Chandlers
Shop-in-shop
Delicatessen
Counters
E- commerce
Continued
TRAINING
Perhaps our most important thrust has been an employee training program. This has been
developed for everyone on the retail company payroll, from sales clerks to corporate executives.
The purpose of this training is to stress the importance of understanding our products, its
consumers and how best to meet their needs.
Fortunes services are ultimately tailored to each individual customer. This ensures that all needs
are fully met and allows customers the flexibility to experiment and expand in the full
knowledge that Fortune can be relied upon to support the successful future development of
their business.
SERVICES
Fortune on a national and international network of suppliers
who provide products to suit the individual requirements of the
companys fast growing and varied list of customers.
Our managers cover a diverse range of markets and are
experts in their own particular fields, covering, Hotels and
Restaurants, Contract /Event Caterers and Retail outlets. They
are backed by a full telesales and customer services department
who are all on hand to deal personally and efficiently with
customers individual requirements.
We offer the highest levels of personal service, designed to help
customers achieve their objectives in full, through areas such as
bespoke menu development, recipe suggestions and even
presentation ideas. By understanding and meeting customers
individual and specialist needs in full, we tailor the service to
add real value to the end product through an uncompromising
commitment to quality.
INFRASTRUCTURE
Our head office is located in Mumbai as is our main storage which is
an hours drive from our HO where we hold approximately 295
tons of products in Plus 3 degree C to Plus 7 degree C, 150 tons of
products in Minus 18 degree C to Minus 22 degree C and 75 tons of
products at Ambient temperature.
Apart from this we have offices and cold storages with entire Sales
& Support staff in Delhi, Bangalore, Goa, Hyderabad, Chennai, Pune,
Jaipur and Kolkata.
In addition we have very strong Channel Partners in 6 locations. In
these cities we deliver in our refer vehicles to the customers
receiving department. We also supply to other cities by Air using
Dry Ice and Gel Packs.
15
OUR NETWORK
JAIPUR
DELHI
BARODA
KOLKATA
PUNE
MUMBAI
HYDERABAD
GOA
BENGALURU
CHENNAI
KOCHI
Branches
Channel
Partners
OUR ACCREDITATIONS