Pro C900-Print Cont LAN Setting

InfoPrint Pro C900AFP
Operating the InfoPrint Pro C900AFP

S550-1262-02
InfoPrint Pro C900AFP

Operating the InfoPrint Pro C900AFP
S550-1262-02
Note:
Before using this information and the product it supports, read the information in the Notices
section.
Contents
Preface . . . . . . . . . . . . . . . v
Chapter 1. InfoPrint Pro C900AFP
locations . . . . . . . . . . . . . . 1
Major options .
. 6
Chapter 2. Operator console . . . . . . 9
Responding to status messages . . . . . .

Troubleshooting LAN connectivity and LAN
communication problems . . . . . . . .
Traces . . . . . . . . . . . . . .
Saving traces to USB flash memory devices.
E-mailing traces . . . . . . . . . .
Archiving traces to the hard drive . . . .
Sudden Failures . . . . . . . . . . .
Problem solving tips . . . . . . . . .
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Chapter 3. Operator's overview . . . . 11

Operator tips . . . .
Operator responsibilities
Operational modes . .
Operator alert lights .
Service call procedure .
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Chapter 4. Operator console tasks . . . 17

Starting the InfoPrint Pro C900AFP Print Controller
Restarting the Print Controller . . . . . . .
Rebooting the operating system . . . . . .
Shutting down the InfoPrint Pro C900AFP system
Enabling and using the remote console . . . .
Submitting print jobs . . . . . . . . . .
Stapling jobs . . . . . . . . . . . . .
Enabling and disabling protocols . . . . . .
Canceling a job . . . . . . . . . . . .
Deleting a job (PostScript/PDF only) . . . . .
Creating a printer usage report . . . . . . .
Pausing printing when using the finisher . . .
Pausing printing when using the High Capacity
Stacker . . . . . . . . . . . . . . .
Pausing printing when using the Perfect Binder .
Snapshots . . . . . . . . . . . . . .
Working with Snapshots . . . . . . . .
Hot folders . . . . . . . . . . . . .
Job manager . . . . . . . . . . . . .
Downloading Fonts. . . . . . . . . . .
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Chapter 5. Working with paper and

envelopes . . . . . . . . . . . . . 35
Selecting paper and envelopes .
Loading paper and envelopes .
Defining media . . . . . .
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Chapter 7. Printer configuration . . . . 65

Configuring the printer . . . . . . . . . .
Adapters and protocols . . . . . . . . . .
Remote access . . . . . . . . . . . . .
Configuring remote access for SNMP . . . . .
Configuring remote access for e-mail . . . . .
Configuring remote access for online access (web
pages) . . . . . . . . . . . . . . .
Managing color on the InfoPrint Pro C900AFP. . .
Color calibration. . . . . . . . . . . . .
Setting up the spectrophotometer . . . . . .
Scanning the calibration sheet . . . . . . .
Using the calibration file . . . . . . . . .
Loading the calibration file from a web page . .
Adjusting Calibration . . . . . . . . . .
Printer definition tab . . . . . . . . . . .
Chapter 8. Maintaining the printer
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Adding or Replacing Toner . . . . . . . . . 107

Adding Staples . . . . . . . . . . . . . 108
Removing Punch Waste . . . . . . . . . . 110
Removing Staple Waste . . . . . . . . . . 111
Replacing fuser oil. . . . . . . . . . . . 112
Cleaning the touch panel . . . . . . . . . 113
Appendix A. Supplies . . . . . . . . 115

Ordering supplies .
Storing supplies .
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Appendix B. Features . . . . . . . . 119

Energy saving features . . . . .
Enabling Feature Codes and RPQs .
Disabling Feature Codes and RPQs .
Uninstalling Feature Codes and RPQs
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Chapter 6. Taking care of problems . . 49

Troubleshooting problems . .
Clearing paper jams . . . .
Recovering from a paper jam .
Suggestions for preventing jams
Removing jammed staples . .
Adjusting the Image Position .
Responding to operator messages
Hard program checks . . .
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Notices . . . . . . . . . . . . . . 123
Trademarks . . . . . . . . . . . . 127
Communication statements . . . . . 129
Index . . . . . . . . . . . . . . . 137
iii
iv
InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP
Preface
This publication is designed to provide information for operating the InfoPrint Pro
C900 Printer and the InfoPrint Pro C900AFP Print Controller.
Safety and environmental notices - English
The printers are inspected and listed by the National Recognized Testing
Laboratory. Listing of a product by the National Recognized Testing Laboratory
indicates that the product is designed and manufactured in accordance with
national requirements intended to minimize safety hazards. Remember,
however, that this product operates under conditions of high electrical potentials
and heat generation, both of which are functionally necessary.
SAFE0OES
Electrical Safety
Because the forms used in the printer can burn, you should take normal
precautions to prevent fire. These precautions include common-sense
measures, such as keeping potentially combustible materials (for example,
curtains and chemicals) away from the printer, providing adequate ventilation
and cooling, limiting unattended operation, and having trained personnel
available and assigned to the printer.
SAFE0OFS-e
Fire Safety
CAUTION:
<86>
High-temperature. Let parts cool at least 15 minutes in this area

before handling.
CAUTION:
<86>
vi
Carefully hoist the printer to prevent the hoisting slings from touching
the external covers.
CAUT0909
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Use of controls, or adjustment, or performance of procedures other than

those specified in this manual may result in hazardous radiation
exposure.
Turn off the main switch before attempting any of the procedures in the
Laser Unit section. Laser beams can seriously damage your eyes.
The laser units in this machine employ a total of 16 laser beams
produced by Class 3B LDs with a wavelength of 770 to 810 nm and
intensity of Max. 111 (Rated. 38) mW. The power intensity from the laser
unit is 1.33 mW. Direct exposure to the eyes could cause permanent
blindness.
Before adjusting or replacing the laser unit, push the main power switch
to power the machine off then unplug the machine from the power
source. Allow the machine to cool for a few minutes. The polygon motor
continues to rotate for approximately one to three minutes after the
machine is switched off.
Never power on the machine with any of these components removed: 1)
LD unit, 2) polygon motor cover, 3) synchronization detector.
Turn off the main power switch and unplug the machine before
performing any procedure in this section. Laser beams can seriously
damage the eyes and cause permanent blindness.
CAUT0910
WARNING
CAUTION:
CAUT0912
<88> Hazardous moving parts. Keep fingers and other body parts away. Do
not insert your fingers or hands into any rotating, driving, or operating
section during operation.
DANG0104
DANGER
<5> High-voltage is present. Use care while working in this area.
DANGER
The machine requires a dedicated power supply. Be sure to ground
the AC outlet in the specified manner (grounding resistance: 100
Ohm or less).
DANG0915
<28>
DANG0914
DANGER
<27> Laser radiation is present. Do not stare into the beam.
The InfoPrint supplies web page contains links to the material safety data sheets
for supplies.
About this publication

This publication introduces and summarizes the functions of the InfoPrint Pro
C900AFP. It is intended for all InfoPrint Pro C900AFP users.
Publication guide
These additional publications are available:
v InfoPrint Pro C900 Family: Planning Guide, G550-1148. This publication contains
information to help you plan for ordering, installing, and using your InfoPrint
Pro C900, Pro C900s, and Pro C900AFP printer and peripherals.
Preface
vii
v Pro C900 Operating Instructions About This Machine, S550-1265. This manual
provides an introduction to the functions of the machine. It also explains the
control panel, preparation procedures for using the machine, how to enter text,
and how to install the CD-ROMs provided.
v Pro C900 Operating Instructions Troubleshooting, S550-1269. This manual provides a
guide to solving common problems, and explains how to replace paper, toner,
staples, and other consumables.
v Pro C900 Operating Instructions Security Reference, S550-1268. This manual is for
administrators of the machine. It explains security functions that you can use to
prevent unauthorized use of the machine, data tampering, or information
leakage.
v Pro C900 Operating Instructions General Settings Guide, S550-1266. This manual
explains User Tools settings, and Address Book procedures such as registering
user codes.
v Pro C900 Operating Instructions Network Guide, S550-1267. This manual explains
how to configure and operate the machine in a network environment.
v InfoPrint Pro C900, Pro C900s (MFP), and C900AFP Media Guide. This guide
provides reference information for media used on the InfoPrint Pro C900AFP
printer. This document is available online at:
http://www.infoprintsolutionscompany.com
v Safety Information, G550-1147. This manual contains safety notices for the
InfoPrint Pro C900 and InfoPrint Pro C900s printers in several languages.
v Cut-Sheet Paper Reference, G550-1114. Provides general reference information
about different paper types used on InfoPrint printers.
v Release Notes Color Server Pro C900 version 1.00. This document contains
information about the Color Server Pro C900 version 1.00.
v Additional Release Notes Color Server Pro C900. This document contains additional
information about the Color Server Pro C900.
v Replacement Guide: TCRU Model Name: Pro C900s/Pro C900. This manual provides
procedures for servicing and maintenance of machines by trained operators.
v Adjustment Item Menu Guide: TCRU Model Name: Pro C900. This manual provides
adjustment procedures for the InfoPrint Pro C900 via the operator panel.
v Troubleshooting: TCRU Model Name: Pro C900s/Pro C900. This manual provides
procedures for fixing image placement and quality problems.
Notation conventions
The following notation conventions are used throughout this publication:
v The words select and selecting refer to the act of touching the touch-sensitive
screen, using the mouse, or using the keyboard as though you were pressing a
switch, choosing an option, or entering data.
v Words that identify switches, indicators, levers, or tab names appear in bold
print. For example:
Press the Start key.
Select Printer Status.
viii
Chapter 1. InfoPrint Pro C900AFP locations

The following sections provide an overview of the printer.
Front view
2
3
4
5
10
6
8
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Figure 1. Main unit front view
1. Toner cover
2.
3.
4.
5.
6.
7.
8.
Control panel
On indicator
Operation switch.
Operator Console
Front cover (front right or left cover)
Main power switch
Paper tray 1
9. Paper tray 2
10. Suspend/Resume switch
Rear view
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Figure 2. Main unit rear view (with options)
1. Ventilation holes
Note: Do not obstruct the ventilation holes as the machine could overheat.
2. Earth breakers
The InfoPrint serial number is located on the InfoPrint Pro C900AFP rating plate
which is located on the side of the InfoPrint Pro C900AFP Print Controller stand.
See the following figure.
InfoPrint Pro C900AFP Print Controller Operator Console

1
2
3
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Figure 3. InfoPrint Controller
1. Flat panel touch screen

2. Flat panel power switch
3.
4.
5.
6.
7.
Mouse
Keyboard (with USB port)
Control unit power switch
Control unit
Serial number plate
8. Control station access door
Interface locations
The printer engine has two interface connections.
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2
Figure 4. Engine Interface connections
1. USB 2.0 port for connecting authentication equipment (not used).

2. Ethernet port for connecting to the network using the 100BASETX, or
10BASET cable.
3. Ethernet port for connecting the engine to the InfoPrint Pro C900AFP Print
Controller.
InfoPrint Pro C900AFP Print Controller interface connections
1
2
4
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Figure 5. Controller Interface Connections
1. Power cord
2. VGA cable from monitor
3. USB cable from monitor
4. Ethernet cable from the InfoPrint Pro C900AFP Print Controller to the LAN
5. Ethernet cable from the InfoPrint Pro C900AFP Print Controller to the engine
Note: One of the USB ports on the back of the controller has a USB flash drive
which does periodic backups of the system in case the system should fail. This
item is for Service Personal only and should not be tampered with.
Label locations
The printer has caution and warning labels in certain locations. The caution or
warning label may include high temperature hazards, pinch hazards, or both.
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Figure 6. Caution and warning label locations

Printer part
Caution or Warning Label
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Fuser
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Multi bypass tray (tray

7)
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Paper tray (tray 4)
Caution or Warning Label
Paper tray (tray 1)
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Printer part
Major options
The following section describes the major external options for the printer.
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5
*1
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*2
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Figure 7. Major options
1. Finisher (SR5000)
Sorts, stacks, staples, and punches multiple sheets of paper.
*1 is the finisher proof tray and *2 is the finisher shift tray
2. A3 / 11" x 17" tray (TK5000)
You can load A3 or 11" x 17" paper in tray 1 using this unit.
3. Wide large capacity tray (LCIT RT5020)
Holds 4,000 sheets of A3 or 11" x 17" sized paper. Use to print onto adhesive
labels, tab sheets, envelopes, and custom size paper. The printer can
accommodate up to two Wide LCT units.
4. Multi-Bypass Tray (BY5000)
Use when printing on thick or custom size paper, tab sheets, and envelopes.
5. Bridge unit (BU5000)
The bridge unit is required when installing two wide large capacity trays.
6. Large capacity tray (LCIT RT5000)

The LCT can hold up to 4,550 sheets of paper.
7. High Capacity Stacker (SK5000) (not shown)
Up to two stacker units can be connected. It is possible to stack up to 10,000
sheets of output (5,000 x 2 stackers). The stacker includes a standard roll-away
cart so that end-users can easily move a large volume of output.
8. Interposer (CI5010) (not shown)
Inserts cover or slip sheets into printed paper.
9. Ring Binder (RB5000) (not shown)
The ring binder can be installed for making ring bound booklets.
10. Perfect Binder (GB5000) (not shown)
The perfect binder can be installed for making perfect bound booklets.
11. Plockmatic Booklet Maker System (BK5010) (not shown)
The Plockmatic Booklet Maker System can be installed for making booklets.
Chapter 2. Operator console

The main operator console displays on a flat-panel monitor that has a built-in
touch-sensitive interface.
Graphics
Select a graphic on the main operator console to display more detailed information
about the selected object. You can use the touch-sensitive screen or the mouse to
select the graphic.
v Each printer graphic displays a settings detail window that shows information
on that object, such as the input tray, input media, color, and paper size. The
printer graphic is red if the engine is in an error state and yellow if it has a
warning message posted.
v The Print Count indicator displays the number of impressions the printer has
made. One impression is equal to printing one side of the paper (up to A3 size).
v The Resettable counter indicator displays the number of impressions printed
since it was last reset. The Reset button resets this counter.
v The Buffer indicator displays the amount of data in the printer buffer waiting to
be printed. Select the Buffer indicator to display the Clear IPDS Buffer window
and clear the buffer when printing IPDS jobs.
Help
Help is provided for most of the windows on the operator console. To display the
general help system, select the ? at the top of the main operator console. When a
task window is displayed, select the Help button at the bottom of the window.
v To see help information for the fields on a window, select the field and press F1
on the keyboard or press and hold the left mouse button for two seconds. A help
popup window displays detailed information about the selected field.
v To toggle between the Help window and the operator console, select the
Alt+Tab key.
v To close the Help window, select the Alt+F4 key.
Tabs
Tabs provide quick access to operator console functions. Select a tab at the top of
any console window to display additional tabs on the left side. Select a tab on the
left side to navigate to the desired window. To return to the main operator console,
select the tab at the top of the console a second time.
Table 1. Primary and secondary tabs
Frequent Tasks
Forms
Maintenance
Printer Definition
v Job Manager
v Assign Media to
Input Trays
v Print Samples
v Printer
v Snapshots
v Touch Panel
v Color Management
v Manage Protocols
v Manage Media
v Backup and
Recovery
v PDL
v Traces
v Features
v Cancel Current Job v Print Registration

v Clear IPDS Buffers v IPDS Tray
Renumbering
v Activity Log
v Network
v Logs
Buttons
The following buttons are provided on the main operator console:
v Logon displays the Logon window where you can change your authority level
or user ID. You can also create new users and create and view notes from the
Logon window.
v ? displays the online help system in its own help window.
v Reset resets the resettable counter to zero (it does not affect the print count
value).
v Start readies the printer for printing.
v Stop makes the printer Not Ready.
v Shutdown prepares the system for shutdown, restart, and reboot.
v Buffer displays the Clear IPDS Buffers page.
v Two custom buttons that you can set using the Manage Users window. By
default, the first custom button displays the Manage Media window and the
second custom button displays the Error Log window.
Status
The messages that appear in the Status area display the overall status of the printer
(Receiving, Not Ready, Ready, Sleeping, or Error).
Current Settings area

The Current Settings area displays the name of the loaded snapshot and the print
data protocols that are enabled.
Operator messages/Job list

Select the Operator Messages tab to display errors, warnings, and informational
messages. The messages could refer to jams, toner replacement, media replacement,
and so on.
Select the Jobs tab to display a list of active jobs.
Select the Jobs panel itself to display the Job Manager panel. From the Job
Manager panel you can hold, release, modify, and delete PDF and PostScript jobs.
See Job manager on page 30 for details.
Clock
A clock at the bottom left of the window shows the time and date. The printer
administrator can set the time and date using the Printer - Date/Time window
(Printer Definition Printer Date/Time). The printer administrator can set the
date format for a particular locale by selecting the language on the Printer - Basic
window (Printer Definition Printer Basic).
10
Chapter 3. Operator's overview

This section describes typical operator responsibilities, normal printer operation
conditions, operator intervention conditions, and the procedure to place a service
call.
Operator tips
Use the information in the following sections to make good decisions when
operating the printer.
Environment and ventilation

The printer should be located in a well ventilated room with the correct
temperature and relative humidity.
v If the printer has been moved from a cold to a warm place, do no use it for at
least an hour as condensation may form inside.
v It is normal for the area around the ventilation holes to feel warm from the
exhaust air.
v The internal cooling fan may run when the machine is in standby mode if the
air temperature in the room is warm.
v The room should be well ventilated so that exhaust gases can escape.
v Do not to block the intake and exhaust vents. The machine will malfunction if
its internal temperature becomes too high.
v You may see steam coming from the exhaust vents during printing. This is water
vapor from the paper and is not a sign of a malfunction.
v Keep flammable liquids, gases, and aerosols away from the printer.
v Make sure not to damage the power cord or network cabling.
Operation and maintenance

The printer is a complex piece of equipment and should be treated as such.
v Do not turn the power off while the printer is operating as damage to the hard
disk can occur.
v If you switch the main power off, wait at least 2 minutes before switching it
back on.
v Never unplug the machine from its power source when the main power switch
is on.
v Do not open the covers of the machine when it is in operation as this can cause
misfeeds.
v Do not move, tilt, or knock paper on the machine when the power is on.
v Do not allow small objects such as paperclips to fall into or become stuck inside
the machine.
v Areas around the fuser get hot. Let these areas cool before working with them.
v Be sure to back up the machine settings regularly so they are not lost if there is
an accident or malfunction.
11
Storing printed pages

Preserve the quality of your printed pages by storing them in a dark, dry place.
v Color prints will fade if exposed to strong light or dampness and humidity for
lengthy periods.
v Toner can melt if dried printed pages are stacked or placed in areas of high heat.
v Toner can melt when using solvent type adhesives on printed pages.
v Do not fold printed pages as the toner in the folds can come off.
Toner
Follow these directions when adding or storing toner.
v Do not incinerate the photoconductor unit. Toner dust might ignite when
exposed to an open flame. Dispose of the used photoconductor unit in
accordance with local regulations.
v Avoid getting toner on your clothes or skin when removing a paper jam or
replacing toner. If your skin comes into contact with toner, wash the affected
area thoroughly with soap and water.
v If toner gets on your clothing, wash with cold water. Hot water will set the
toner into the fabric and may make removing the stain impossible.
v Do not open toner containers. Toner can spill, dirtying your clothes or hands,
and possibly resulting in accidental ingestion.
v Do not shake the removed toner cartridge. The remaining toner might scatter.
v Do not install and remove the toner cartridge over and over. This could result in
a toner leak.
v Only use the recommended type of toner.
v When adding toner, do not turn off the operation switch. If you do, settings will
be lost.
v Always add toner when the machine instructs you.
v Do not use recycled toner. This will damage the machine.
v As the toner is entering the printer the toner bottle will rotate. Do not touch the
toner bottle.
v You can change the toner bottle during printing.
v If toner remains in the bottle, you cannot pull it out. Do not remove the bottle
forcibly.
v Do not store toner, used toner, or toner containers in a place with an open flame.
The toner might ignite and cause burns or a fire.
v Store toner containers in a cool, dry place free from direct sunlight.
v Store toner on a flat surface.
v Follow the instructions on the toner carton for installing the new toner bottle.
Operator responsibilities
This section describes operator tasks, when the tasks should be performed, and
where to find more information about performing the tasks.
What to Do
12
When to Do It
Where to Find More

Information
Power the printer on and off, As necessary

restart the operator console,
and reboot the controller
Starting the InfoPrint Pro

C900AFP Print Controller
on page 17
Enable and disable protocols
As necessary
Enabling and disabling

protocols on page 22
Clean and maintain the

printer
As required by the
maintenance schedule
Chapter 8, Maintaining the

printer, on page 107
Check and replenish supplies As indicated by messages on Chapter 8, Maintaining the

the operator console
printer, on page 107
Load paper and envelopes
As necessary
Loading paper and

envelopes on page 38
Clear media jams and errors
As indicated by messages on Clearing paper jams on

the control panel
page 50 and Responding to
operator messages on page
56
Run traces
As requested by the system

programmer or service
representative.
Traces on page 61
Change the printer

configuration
At start of job, if necessary
Chapter 7, Printer
configuration, on page 65
Order supplies
As necessary
Ordering supplies on page

115
Report printer usage
End of every month.
Creating a printer usage

report on page 23
Operational modes
Normal operation (Ready status)
Frequent
Tasks
Forms
Maintenance
Printer
Definition
Logon...
User ID:
Operator
Print Count:
123,456
Resettable Counter:
0
Status
Buffer
Reset
Operator Messages
Ready
Current Settings
8:56
6/22/09
Start
Stop
Shutdown
Manage
Media
Error Log
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InfoPrint
13
Before the printer can begin printing, it must be in the Ready state. A printer status
of Ready or Not Ready is indicated in the Status area on the main operator console.
If the printer changes to Not Ready during printing, the printer stops processing the
data stream and stores the remaining data in the printer buffers.
The printer is in the Ready state when all of the following conditions are met:
v
v
v
v
The printer and control unit are powered on and ready.

All supplies are loaded.
No errors are present.
The Start key on the main operator console has been selected.
Operator intervention (Not Ready status)

When normal operation is interrupted, the printer goes into a Not Ready state.
Selecting the Stop button on the operator console will cause a Not Ready state. In
addition, whenever the printer detects an intervention condition, it places itself in
Not Ready status. It also displays an error message on the operator console. The
following types of interventions cause a Not Ready status:
v The printer needs basic supplies service. For some supplies, you can temporarily
bypass this message and continue processing; other supplies require you to
replace them immediately.
v The printer needs basic service that involve media handling or checking on
mechanical conditions. You must handle all messages of this type immediately.
v The printer or the control unit has a hardware problem, such as a media jam or
a component failure. Processing stops so that you can attempt to correct the
problem, or, if necessary, call for service. You can postpone action for some
messages of this type; others you must handle immediately. Some printed pages
may be lost or damaged because of printer errors.
Operator alert lights

The printer is equipped with an operator alert light located on top of the control
panel.
The operator alert light has the following meanings:
Table 2. Meanings of operator alert lights
Machine State
Light
Online, ready to print
Off (no light)
The system will print when data is received

from the host.
Error condition, not ready to print
Red
The printer has stopped and cannot continue Correct the error condition.
without intervention.
Printing
The printer is operating.
14
Green
Service call procedure

About this task
Do this procedure to collect information before you call your service representative.
Procedure
1. Collect information about the printer system, including the machine type,
model number, and serial number.
2. Collect information related to the problem. The service representative always
needs the following information:
v The message number and exact text of all messages that appear on the
operator console and their order of appearance.
v The message number and exact text of all messages that appear on the
printer control panel and their order of appearance.
v A description of the media that are being used (size, weight, and so forth).
Also, the following information may be useful:
v A description of the application that was running.
v A description of the operating environment.
v A summary of all the operator actions that were taken.
v Print samples.
3. Follow your site procedures for reporting problems.
15
16
Chapter 4. Operator console tasks

The following sections describe how to perform some of the common tasks while
using the InfoPrint Pro C900AFP console.
v Starting the InfoPrint Pro C900AFP Print Controller
v Restarting the Print Controller
v Rebooting the operating system on page 18
v Shutting down the InfoPrint Pro C900AFP system on page 18
v Enabling and using the remote console on page 18
v
v
v
v
v
v
v
v
Submitting print jobs on page 19

Stapling jobs on page 19
Pausing printing when using the finisher on page 23
Pausing printing when using the High Capacity Stacker on page 24
Pausing printing when using the Perfect Binder on page 24
Enabling and disabling protocols on page 22
Canceling a job on page 22
Deleting a job (PostScript/PDF only) on page 23
v Working with Snapshots on page 25

v Hot folders on page 26
v Downloading Fonts on page 31
v Creating a printer usage report on page 23
Starting the InfoPrint Pro C900AFP Print Controller

About this task
To start the printer, do the following:
Procedure
Press the Printer Main Power Switch to power on the printer.
Press the power switch on the Operator Console Monitor to power it on.
Press the power switch on the InfoPrint Controller to power it on.
The console will display an identification screen. It can take ten minutes or
more for the controller to power up completely.
5. Wait for the main operator console to appear.
1.
2.
3.
4.
Restarting the Print Controller

About this task
To restart the operator console, do the following:
Procedure
1. Select Shutdown from the main operator console.
2. Select Restart from the main operator console.
3. In the Shutdown window, select OK.
17
Results
This procedure restarts the Print Controller. It does not restart the operating
system.
Rebooting the operating system

About this task
To reboot the operating system, do the following:
Procedure
1. Select Shutdown from the main operator console.
2. Select Reboot from the main operator console.
3. Ignore the message displayed on the control panel and do not select any
buttons. No further action is necessary to reboot the system.
4. Wait for the system to reboot and the main operator console to reappear.
Results
This procedure reboots the controller hardware and operating system, and restarts
the printer.
Shutting down the InfoPrint Pro C900AFP system

About this task
To shut down the printer, do the following:
Procedure
1.
2.
3.
4.
Select Shutdown on the main operator console.

Select Shutdown from the Shutdown Window. Press OK.
Wait until the print controller has powered off.
Press the Operation Switch on the printer control panel and wait for it to
power off.
Important: Do not turn off the Main Power Switch when the Power LED is lit
or flashing.
5. Press the main power switch behind the left front cover to power off the
printer.
Enabling and using the remote console

About this task
You can use the remote console to perform functions with the printer from your
computer. To enable the remote console, do the following:
Procedure
1.
2.
3.
4.
18
Select
Select
Select
Select
Printer Definition Network Remote Access.

Online Access (Web Pages) and select Edit.
Yes for Online Access (Web Pages) Enabled.
Yes for Remote Access.
5. Select OK.
6. The remote console function is launched from a printer web page. The console
authority level of the remote console is the level that is used to login to the
web page. Only the Administrator level of is enabled by default. To enable the
Operator or Service levels, make the following settings: select Login User
Properties Manage Users.
7. Select the Service userid and set Online Access Authority to Service. Press
OK. To enable operator level access, make a similar setting for the Operator
userid.
8. On a workstation, open an internet browser.
9. Enter the IP address of the printer in the address field of the browser and
select Enter on the keyboard. The "Pro C900AFP Online Access" screen
appears.
10. Login to the web page at the desired authority level for the remote console.
Note: Access level cannot be changed from the remote console once you have
logged in. You must log in again from the "Pro C900 AFP Online Access"
screen to change your access level.
11. Select Printer Remote Console. The remote console is launched and the
printer console appears. The printer web page is used to launch the remote
console, but it is not used after the launch.
Submitting print jobs

Subming print jobs for the InfoPrint Pro C900AFP must be considered from two
perspectives: AFP and PostScript/PDF.
From an AFP perspective, jobs are sent from a system that implements the PSF
function as defined by the AFP architecture. Print Services Facility (PSF) combines
print data with resources to manage and control data transmitted to AFP printers.
Examples of a PSF implementation are PSF for z/OS, InfoPrint Manager, InfoPrint
Process Director, and others. The key concept is that a sending PSF system takes
AFP pages in a job and produces device-specific IPDS for the target printer.
From a PostScript/PDF perspective, there are more options. The most common
ways of sending PostScript/PDF print jobs to the printer are:
v LPR
v Raw ports (2501, 9100)
v Hot Folders
v FTP
In this manual, Hot Folders is discussed in depth, because there is setup required
on the printer controller to implement Hot Folders. The other methods are more
common place and are not covered in this Operator's Guide.
Stapling jobs
Stapling is applied to the trailing edge of the paper as the paper moves through
the Finisher. The Console Job Setting refers to the location of the stapler in the
engine that fires. For example, the "Top" setting fires the stapler in the back of the
machine. This staple position may be different than the location in the Result
19
column when the other settings of the row are not as shown. For instance, if the
image is rotated, then the staple will not be on the top when the resulting output
is held in front of the user.
The stapled output combinations are shown the tables below. Correct output
depends upon the paper orientation in the input tray (LEF or SEF), the rotation
specified for the job (0 or 180), and the staple setting for the job (for example, Top).
Table 3. Portrait output
Feed: Into finisher
(feed dir )
Ref
and from tray 1, 2 Feed from tray 3+

(feed dir )
(feed dir )
Paper load
Rotation
LEF
Top
LEF
Top Slant
LEF
Bottom
LEF
Dual
SEF
Top
SEF
Top Slant
SEF
Bottom
SEF
Dual
LEF
180
Top
10
LEF
180
Top Slant
11
LEF
180
Bottom
12
LEF
180
Dual
20
Result
Console Job Setting
Table 3. Portrait output (continued)

Feed: Into finisher
(feed dir )
Ref
Result
and from tray 1, 2 Feed from tray 3+

(feed dir )
(feed dir )
Paper load
Rotation
Console Job Setting
13
SEF
180
Top
14
SEF
180
Top Slant
15
SEF
180
Bottom
16
SEF
180
Dual
Paper load
Rotation
17
LEF
Top
18
LEF
Top Slant
19
LEF
Bottom
20
LEF
Dual
21
SEF
180
Top
22
SEF
180
Top Slant
23
SEF
180
Bottom
24
SEF
180
Dual
Table 4. Landscape output

Feed: Into finisher
(feed dir )
Ref
Result
and from tray 1, 2

(feed dir )
Feed from tray 3+

(feed dir )
Console Job Setting
21
Table 4. Landscape output (continued)

Feed: Into finisher
(feed dir )
Ref
Result
and from tray 1, 2

(feed dir )
Feed from tray 3+

(feed dir )
Paper load
Rotation
Console Job Setting
25
LEF
180
Top
26
LEF
180
Top Slant
27
LEF
180
Bottom
28
LEF
180
Dual
29
SEF
Top
30
SEF
Top Slant
31
SEF
Bottom
32
SEF
Dual
Enabling and disabling protocols

A protocol is a method by which a host system sends print data to the printer. Use
the Network Attachments panel (Printer Definition Network Attachments
Edit) to install, enable, disable, and uninstall adapters and protocols.
Note: This is an Administrator task.
When a protocol is enabled, jobs can be sent to the printer using that protocol. Use
the Manage Protocols panel (Frequent Tasks Manage Protocols) to enable and
disable protocols.
v To enable a protocol, select the protocol and then select Enable.
v To disable a protocol, select the protocol and then select Disable.
Note: This is an Operator task.
Canceling a job
About this task
To cancel a job, do the following:
22
Procedure
1. On the operator console, select Stop to stop the printer.
2. Select Frequent Tasks Cancel Current Job and select the Cancel Current Job
button. If possible, notify the person who submitted the job.
Deleting a job (PostScript/PDF only)

About this task
To delete a job, do the following:
Procedure
1. On the operator console, select Stop to stop the printer.
2. Select Frequent Tasks Job Manager and select the job you want to delete.
3. Select the Delete button. If possible, notify the person who submitted the job.
Creating a printer usage report

Before you begin
You need to report printer usage monthly. You can report printer usage using
email, the web site, or by mailing the hardcopy form.
About this task

Follow this procedure to print a printer usage report on the last working day of
each month:
Procedure
1.
2.
3.
4.
Select the Counter button from the printer control panel.

Select Print Counter List from the counter screen.
Press the Start button.
Obtain the printer model and serial number.
5. Write the machine type, InfoPrint serial number, and the date on the report.
6. Send the completed form with the printed counter list to the InfoPrint Solutions
Company.
Pausing printing when using the finisher

1. Press the Suspend/Resume button on the finisher. The button lights up.
2. Remove the stack of paper from the finisher shift tray.
3. Press the Suspend/Resume button on the finisher. The button turns off, and
then printing resumes.
Note: You can suspend printing only when the output tray is specified as the
finisher shift tray.
23
Pausing printing when using the High Capacity Stacker

1.
2.
3.
4.
Press the Lower Tray button. Allow the tray to lower completely.
Open the stacker front cover.
Remove the stack of paper from the stacker tray.
Close the stacker front cover.
Note: If the cover is opened prior to the tray completely lowering to unload the
paper, the stacker will lower to the bottom after the front cover is closed, but will
not raise again. You must open and close the front cover after the stacker has
reached its lowest point to allow the stacker to raise.
Pausing printing when using the Perfect Binder

If you press the delivery key before binding finishes (before the status indicator
goes off), the lower left tray will not open. Press the delivery key during binding
(while the status indicator is blinking) to set the tray to open automatically when
binding finishes.
When removing booklets, be sure to clear the lower left tray completely. You
cannot perform perfect binding if there are booklets remaining in this tray. System
operation will resume automatically once the binder tray is unloaded and closed,
and when all covers are closed and the cover input tray is lowered.
If a misfeed occurs during perfect binding, you cannot open the front right and
front left covers. Wait until the bound booklet is delivered to the lower left tray,
and then open the covers.
If you open and close the front right or front left cover to remove jammed paper,
binding will be suspended. To resume binding, close the front covers and wait a
few minutes (glue may be reheating). Binding will restart automatically.
Please refer to the Perfect Binder GB5000 Operating Instructions, which is shipped
with the Perfect Binder, for further information about operating the Perfect Binder.
Snapshots
A snapshot is a set of printer configuration information. Snapshots allow you to
"take a picture" of essential printer configuration items so that you can reuse them
later without having to re-specify each item individually. On the operator console,
select Frequent Tasks Snapshots to display a list of defined snapshots.
Snapshot values
Select a Snapshot and then select the Show Details button to display this
information. The following items are included in a snapshot.
Assign Media to Input Trays (Forms Assign Media to Input Trays)
v The information about what media is in which input tray in the printer.
Note: Only the media name as assigned to each tray is remembered in a
snapshot. Therefore, if you change the attributes of the media that is referenced
in a shapshot, the snapshot will then assume the attributes of the media as
currently defined.
24
IPDS Tray Renumbering (Forms IPDS Tray Renumbering)

Changes the tray number in the logical tray number fields (Tray in IPDS Job) to
renumber the physical trays (Printer Tray).
Color Adjustments
The color adjustments made under Printer Definition Color Management
Adjust.
PDL (Printer Definition PDL)
v Reprint Pages After Jams
v IPDS Resolution
Predefined Snapshot values

The InfoPrint Pro C900AFP includes predefined snapshots you can use as-is, or
that you can use as a base to create your own snapshots.
Note: If you use a default snapshot as a base, you must specify a new name for it.
Trays and media must be assigned correctly for a loaded Snapshot. If not, a "Paper
Mismatch Error" occurs if the media assigned to a tray does not match the size of
the paper currently loaded in that input tray.
The predefined snapshot names are:
Table 5. Predefined Snapshots
Snapshot Name
Description
InfoPrint - Letter
All input trays are loaded with "InfoPrint Letter" media
InfoPrint - A4
All input trays are loaded with "InfoPrint A4" media
Working with Snapshots

Use the Snapshot panel to display, load, edit, create, and delete Snapshots. To
display the Snapshot panel, select Frequent Tasks Snapshots.
See Snapshot values on page 24 for a list of media and printer settings that are
saved in snapshots.
Displaying Snapshot information

To see a summary of the properties of a Snapshot, select a Snapshot name. The
details are displayed in the Summary window. To see a more detailed list of
settings for the selected Snapshot, select the Show Details... button.
Searching and sorting Snapshots

To see a summary of all Snapshots on your printer, select the magnifying glass
on the Snapshots panel. From the Summary panel you can do the following:
v To sort, select the header of the column that contains the values you want to
sort.
v To save a particular sort, select Save Sort.
25
v To move columns, select the column you want to move with the mouse. Drag
and drop it either to the left or the right.
Note: You cannot move the first column, which contains the name of the
Snapshot.
v Press OK to save the new column ordering; press Cancel to not save the new
column ordering.
v To resize columns, use the mouse to select the column you want to resize and
click and drag the borders until the column is the appropriate size.
v To search for a specific value, enter the value you are searching for in the Search
text field and select Search. Continue selecting Search to find all occurrences.
Editing Snapshots
To edit Snapshots and open the Edit Snapshot window, select the wrench
.
From this window you can change values for one or more Snapshot settings and
you can save your changed settings.
Loading Snapshots
To load a previously saved Snapshot and set all the associated configuration values
in the Snapshot, select Load. The printer must be stopped before this function can
be performed.
To load Snapshots from USB flash memory devices, use the Load Configuration
option (Maintenance Backup and Recovery). You can use this function to copy
Snapshots from one printer control unit to another.
Saving settings to a new or existing Snapshot

To save your current settings to a new or existing Snapshot, select Save current
settings as.... You can use this function to copy Snapshots from one printer control
unit to another.
Deleting Snapshots
To delete a Snapshot, select the Snapshot and then select Delete. You can not
delete predefined snapshots.
Hot folders
About hot folders
The printer uses Microsoft Shared Folders as hot folders to receive PostScript
and PDF print jobs. Users can map the hot folder from a print submission
workstation or server and move job files to the printer. Hot folders can be
configured with unique job attributes that can be modified using Printer
Definition Network Attachments Hot Folder Edit.
Installing and enabling hot folders

Hot folders are an Ethernet protocol. To install and enable hot folders, use the
Network Attachments panel. To display the Network Attachment panel, select
Printer Definition Network Attachments.
26
Frequent
Tasks
Forms
Maintenance
Printer
Definition
Logon...
Select the attachment you want to configure.

An * indicates the primary ethernet adapter.
Printer
Ethernet
Color
Management
Adapters
Install
Ethernet Copper Integrated #1* Installed
Uninstall
Attachments
PDL
Network
Remote
Access
Features
Restricted
Access
Ethernet
Protocols
IPDS TCP/IP
LPR
FTP
Hot Folders
Enabled
Not Installed
Not Installed
Not Installed
Edit...
Enable
Disable
Status
Summary Table
Start
Stop
Check/Reset
Shut Down
Close
Manage
Media
Help
g7ae024
OK
Error Log
To install hot folders as an Ethernet protocol, select Hot Folders from the list and
select Install.
Configuring hot folders

To configure hot folders, use the Network Attachments panel.
Note: You can create up to 100 hot folders.
1. To display the Network Attachment panel, select Printer Definition Network
Attachments.
27
Frequent
Tasks
Forms
Maintenance
Printer
Definition
Logon...
Select the attachment you want to configure.

An * indicates the primary ethernet adapter.
Printer
Ethernet
Color
Management
Adapters
Install
Ethernet Copper Integrated #1* Installed
Uninstall
Attachments
PDL
Network
Remote
Access
Features
Restricted
Access
Ethernet
Protocols
IPDS TCP/IP
LPR
FTP
Hot Folders
Enabled
Not Installed
Not Installed
Not Installed
Edit...
Enable
Disable
Status
Summary Table
Start
Stop
Check/Reset
Shut Down
Close
Manage
Media
Help
Error Log
g7ae024
OK
2. Select Hot Folders from the list of Ethernet protocols and then select Install or
Edit. You see the following window:
Settings
Hot Folders
Windows Work Group

WORKGROUP
Edit...
Hot jobs
Duplex 2 Up
Simplex 2 Up
Maximum Speed
Maximum Quality
Add...
Edit...
Enable
Disable
Enabled
Disabled
Disabled
Disabled
Disabled
Delete...
Hotfolder: Hot jobs

Snapshot
Copies
N Up
Priority
Save Source
Print Number
Collate
Reverse Print Order
Duplex
Ignore Page Size
Rotation
Cancel
g7ae024a
OK
...
...
...
...
...
...
...
...
...
...
...
3. Do one or more of the following:

v To add a new hot folder, select Add. This window displays:
28
New Hotfolder Name
OK
Cancel
g7ae024k
Copy Settings From
C0RUSR339
Specify a hot folder name and, optionally, a folder from which to copy
settings, and then select OK.
The printer creates the folder using the universal naming convention (UNC).
For example: \\<hostname>\Printer\<foldername>. You must use this
naming convention when mapping to the printer from a server or
workstation.
v To edit the settings of a hot folder, select Edit. A properties notebook for the
hot folder opens.
Specify values for the hot folder on each of the three tabs (Settings, Job, and
Page Layout). When you finish, select OK. To see help information for the
fields on any of the hot folder properties panels, select the field and press F1
on the keyboard or press and hold the left mouse button for two seconds. A
help popup window displays detailed information about the selected field.
29
v To enable a hot folder, select Enable.

v To disable a hot folder, select Disable.
v To delete a hot folder, select Delete.
Job manager
The Job Manager displays a list of all the PDF and PostScript jobs in the system.
From the Job Manager panel, you can release, hold, delete and modify the
properties of print jobs.
Note: Although IPDS sessions are displayed on the Job Manager screen, they
cannot be modified.
Using job manager

To display the Job Manager panel, select Frequent Tasks Job Manager.
Frequent
Tasks
Job Manager
Snapshots
Manage
Protocols
Cancel Current
Job
Forms
All ({0})
JobName
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
EndOffM...
Printer
Definition
Maintenance
Logon...
Search
Status
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Com...
Protocal
-
Snapshot
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Letter
Priority
50
50
50
50
50
50
50
50
50
50
50
50
50
50
Copies
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Pages per Copy

1983
1914
1347
1416
1423
1568
1451
1445
1045
1497
1632
1642
1964
1123
Total sheets
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Size
29...
26...
31...
32...
33...
41...
29...
29...
28...
44...
42...
33...
25...
31...
Owner
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Acco...
Received Time
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
12/17/09 5:12...
Release
Hold
Delete
Properties
Job History
Clear IPDS
Buffers
Disk Space (MB)
Total: {0}
Available:{1}
Start
Stop
Shut Down
Manage
Media
Help
Print
Registration
C0RUSR338
Close
To release a job, select Release.

To hold a job, select Hold.
To delete a job, select Delete.
To display and edit details about a job, select the job and then select Properties.
A job must be in the Hold state in order to change job properties.
v If you want to change your stapling choices, see Stapling jobs on page 19 for
more information.
v To display jobs by status, select a status from the status pulldown at the top left
corner of the job list.
v
v
v
v
v To sort the list, select the header of the column that contains the values you
want to sort.
v To move columns, select the column you want to move with the mouse. Drag
and drop it either to the left or the right.
30
v To resize columns, use the mouse to select the column you want to resize and
click and drag the borders until the column is the appropriate size.
v To search for a specific value, enter the value you are searching for in the Search
text field and select Search. Continue selecting Search to find all occurrences.
Downloading Fonts
About Downloading Fonts
When a PDF job is received by the printer that requires a font that is not installed,
the job is marked ineligible. You can either change the job to allow font
substitution or cancel it. Make sure to download the font before sending the job to
the printer.
Note: A job that is ineligible remains ineligible even after the required font is
downloaded.
The printer provides the ability to download PostScript fonts to the printer. You
can use one or both of the following methods to download fonts to the printer:
v Use a vendor font download utility program that runs on an Apple Macintosh
computer.
v Download fonts in PostScript job files.
Using a vendor download utility to download fonts

The following font download utilities have been tested with the printer:
v Morisawa, NewCID, version J1-4.0.6
v Morisawa, Passport, version 1.0
v Fontworks, CID Classic Family package 6, v5.1A
v Screen Media Technology, CID font download program version 5.0i
Note: Other font download utilities not listed here should work but may not be
supported.
You can download license keyed fonts and non-license keyed fonts to the printer
using a font download utility from an Apple Macintosh computer. The fonts are
downloaded to the printer with the utility using the AppleTalk network protocol.
The AppleTalk protocol on the printer only processes font jobs. The printer does
not produce printed output for font jobs and will not process print jobs from the
AppleTalk protocol.
Do the following to download fonts to the printer using a font download utility:
1. Make sure there are no jobs printing or wait for any jobs to complete. You may
need to hold jobs on the spool to prevent them from printing. See Job
manager on page 30 for more information.
2. Select Printer Definition Network Attachments from the printer console.
Select the AppleTalk protocol and press the Install button.
3. When the Edit panel appears, specify the desired AppleTalk zone for your
network or use * for the default zone. Set the AppleTalk printer name field to
the value of your choice.
4. Press Ok to save the settings. You can change the AppleTalk protocol settings
only when the protocol is installed and disabled.
31
5. Select the AppleTalk protocol and press Enable. It may take 40 seconds or more
for the protocol to change from the enabling state to the enabled state.
Note: No print jobs are processed while the AppleTalk protocol is enabled. If
there are any jobs printing when you press the Enable button, the protocol
remains in the enabling state until printing is complete. Jobs that are sent to the
printer while the AppleTalk protocol is enabled will be spooled and queued for
later processing.
6. Confirm the AppleTalk configuration was successful by selecting the AppleTalk
protocol and then pressing Edit. Verify a value appears in the Network
Number field.
7. Start the font download application on the client machine and follow the
instructions to download the fonts to the printer. You may run the font
downloader application multiple times if you have multiple fonts or font
packages to download.
Note: The download of a single font or font package usually results in multiple
jobs in the printer. You can display these jobs from Job Manager.
8. When you are finished downloading fonts, select the AppleTalk protocol and
press Disable. It may take 40 seconds or more for the protocol to change from
the disabling state to the disabled state. If fonts were received by the printer, an
intervention message F321 Font files have been received. A restart is required
appears. The font download utility may also instruct you to restart the printer.
9. Restart the printer to start or resume printing. The AppleTalk protocol is
disabled by default when the printer restarts.
Using a PostScript job to download fonts

You can download PostScript fonts to the printer through a PostScript job . Font
jobs are different than print jobs because the printer does not produce printed
output for font jobs, even if the job attempts to generate printed output.
Note: A printer restart is not required to use the font after downloading a font
job.
Use one of the following communication methods to download fonts using a
PostScript job:
v FTP
v LPR
v Hot Folders
v Port 2501
v Port 9100
v Font Download web page
You must install and enable FTP, LPR, and Hot Folders before you can use them to
download font jobs to the printer. See Enabling and disabling protocols on page
22 for more information.
Downloading a font job using FTP
Do the following to download a font job using FTP:
1. Make an FTP connection to the printer from the client machine. For example,
ftp myprinter
32
2. Set the FTP connection to binary mode using the binary or bin command.
3. Change the directory on the printer to the /fonts directory by entering cd
/fonts.
4. Send the font job to the printer. For example, the command put myfonts.ps
would send the file myfonts.ps to the fonts directory on the printer.
5. Enter the bye command to end the FTP connection
Downloading a font job using the LPR command
You can download a font job from a client machine to the "fonts" queue using the
lpr command. For example, you can enter the command lpr S myPrinter P
fonts myfonts.ps to download the file myfonts.ps. to the printer.
Copying a PostScript job file to the hot folder
You can copy the PostScript job file to the /fonts hot folder on the printer. See
Hot folders on page 26 for more information.
Downloading fonts using web pages
If you choose to download fonts from the web page, you must configure the
printer for remote access. See Configuring remote access for online access (web
pages) on page 67 for more information.
To download fonts using web pages, connect to the printer from a browser and
select Font Download from the Resources menu and press the Choose button.
Select the font job file name and then select Open. Select the Send File button to
download the file to the printer.
Deleting downloaded fonts

You may want to delete fonts that have been downloaded to the printer.
Downloaded fonts can be deleted using the following methods:
v Delete fonts through the font download utility. This method usually deletes only
the fonts that have been downloaded to the printer through the utility. Follow
the instructions for you font download utility to delete the downloaded fonts.
v Select Printer Definition PDL PDF from the operator console. Press the
Delete PostScript user fonts button. The fonts will be deleted when you restart
the printer.
33
34
Chapter 5. Working with paper and envelopes

The following sections describe what types of paper and envelopes to use and how
to load them. Refer to the InfoPrint Cutsheet Paper Reference and InfoPrint Pro C900,
Pro C900s (MFP), and C900AFP Media Guide publications for more information.
Remember the following when working with paper and envelopes:
v Use the recommended paper for the tray you are loading.
v Do not use damp or curled paper as staple clogging and paper jams can occur.
v Do not use paper designed for inkjet printers as these may stick to the fusing
unit and cause misfeeds.
Papers to avoid
This section describes papers that are not suitable for this machine.
Attention:
Never use aluminum foil, carbon paper, or similar conductive paper.
To prevent faults, do not use any of the following kinds of treated paper:
v Paper for inkjet printers
v Thermal fax paper
v Aluminum foil
v Carbon paper
v Carbonless paper
v
v
v
v
v
Conductive paper
Paper with perforated lines
Hemmededge paper
OHP transparencies
Coated stock under 135 g/m2
Attention: Faults can occur if you print on paper that has previously been
printed on. Take care to print on unprinted sides only.
To prevent misfeeds, do not use the following kinds of paper:
v Bent, folded, or creased paper
v Slippery paper
v Torn paper
v Rough paper
v Thin paper with little stiffness
v Paper with a dusty surface
Note: If you print on to rough grain paper, the printed images may be blurred.
Paper thickness
The following table shows the differences in paper thickness:
35
Paper Weight
Thin Paper
Metric version
60 75 g/m
Normal
76 100 g/m
Medium Thick
Thick 1
Thick 2
Thick 3
Inch version (Bond paper)

16 20 lb.
20.1 26.6 lb.
101 126 g/m
26.7 33.6 lb.
127 156 g/m
33.7 41.5 lb.
157 220 g/m
41.6 58.6 lb.
221 300 g/m
58.7 79.8 lb.
Note: Thick Paper 3 cannot be duplexed.
Selecting paper and envelopes

This section describes recommended paper sizes and types to use in the trays.
Note:
LEF
SEF
Long Edge Feed

Short Edge Feed
Recommended paper sizes and types for Tray 1

Tray
Paper type and

weight
Metric version
60 220 g/m2 (16 v A4 LEF

58.6 lb.)
Inch version
Paper
capacity
8 x 11 LEF
1,000 sheets
x2
60 220 g/m2 (16 v A3 SEF

58.6 lb.)
v B4 JIS SEF
v 11 x 17 SEF
1,000 sheets
Thin Paper
Thick Paper 2
v A4 LEF
v 8 x 11 LEF
v A4 SEF
v 8 x 11 SEF
Tray 1
Thin Paper
Thick Paper 2
Tray 1 (A3 / 11 x
17)
v 8 x 14 SEF
Recommended paper sizes and types for Tray 2

Tray
Paper type and

weight
60 220 g/m2(16
58.6 lb.)
Metric size
Inch size
Paper
capacity
v A4 LEF
8 x 11 LEF
500 sheets
60 220 g/m2 (16

58.6 lb.)
v A3 SEF
v 11 x 17 SEF
500 sheets
v B4 JIS SEF
v 12 x 18 SEF
Thin Paper
Thick Paper 2
v A4 LEF
v 8 x 13 SEF
v A4 SEF
v 8 x 11 LEF
v B5 JIS LEF
v 8 x 11 SEF
v B5 JIS SEF
v 8 x 14 SEF
v A5 SEF
v 8 x 13 SEF
v Custom size *
v 8 x 13 SEF
Tray 2
Thin Paper
Thick Paper 2
Tray 2 (A3 / 11 x
17)
v Custom size *
36
Tray
Paper type and

weight
Metric size
Paper
capacity
Inch size
* Custom sizes can be 139.7 - 330.2 mm LEF (5.5 - 13 inches) and 184.1 - 458 mm SEF (7.25
- 18.03 inches)
Recommended paper sizes and types for the Large Capacity Tray
(LCT)
Tray
Paper type and

weight
Metric size
Paper
capacity
Inch size
60 216 g/m2 (16

57.5 lb.)
v A4 LEF
v 5 x 8 SEF
v A5 SEF
v 8 x 11 LEF
Thin Paper
Thick Paper 2
v B5 JIS LEF
60 163g/m2 (16
43.4 lb.)
v A4 LEF
v 8 x 11 LEF
2,550 sheets
Adhesive labels
v A4 LEF
v 8 x 11 LEF
Varies
depending
on thickness
Tab Sheets
v A4 LEF
v 8 x 11 LEF
Varies
depending
on thickness
Tray 3 or 4
1,000 sheets
Tray 5
Thin Paper
Thick Paper 1
Tray 4 (labels)
Tray 3 or 4
Recommended paper sizes and types for the Wide Large

Capacity Tray (Wide LCT)
Tray
Paper type and

weight
60 300 g/m2(16
79.8 lb.)
Thin Paper
Thick Paper 3
Tray 3 - 6
Metric size
Inch size
Automatically
detected
Automatically
detected
v A3 SEF
v 12 x 18 SEF
v B4 JIS SEF
v 11 x 14 SEF
v A4 LEF
v 11 x 15 SEF
v A4 SEF
v 11 x 17 SEF
v B5 JIS LEF
v 10 x 15 SEF
v A5 SEF
v 10 x 14 SEF
v SRA3 SEF
v 8 x 11 LEF
v B5 JIS SEF
v 8 x 11 SEF
v Custom size *
v 8 x 13 SEF
Paper
capacity
2,000 sheets
v 5 x 8 SEF
v 8 x 14 SEF
v 8 x 13 SEF
v 8 x 13 SEF
v 8 x 14 SEF
v 10 x 8 SEF
v Custom size *
37
Tray
Paper type and

weight
Adhesive labels
Tray 3 or 4
(labels)
Metric size
Inch size
Varies
depending
on thickness
v B4 JIS SEF
v A4 LEF
v A4 SEF
Tray 3 - 6
(coated)
Tab Sheets
v A4 LEF
Paper
capacity
v 8 x 11 LEF
v 8 x 14 SEF
Varies
depending
on thickness
* Custom sizes can be 139.7 - 330.2 mm LEF (5.5 - 13 inches) and 184.1 - 487.7 mm SEF
(7.25 - 19.2 inches)
Recommended paper sizes and types for the Multi Bypass Tray
(Tray 7)
Tray
Paper type and

weight
Metric size
Inch size
Paper
capacity
500 sheets
60 216 g/m2(16
58.6 lb.)
v A3 SEF
v 12 x 18 SEF
v B4 JIS SEF
v 11 x 14 SEF
Thin Paper
Thick Paper 2
v A4 LEF
v 11 x 15 SEF
v A4 SEF
v 11 x 17 SEF
v B5 JIS LEF
v 10 x 15 SEF
v A5 LEF
v 10 x 14 SEF
v A5 SEF
v 8 x 11 LEF
v A6 SEF
v 8 x 11 SEF
v SRA3 SEF
v 8 x 13 SEF
v B5 JIS SEF
v 5 x 8 SEF
v Custom size *
v 8 x 14 SEF
Tray 7
v 8 x 13 SEF
v 8 x 13 SEF
v 8 x 14 SEF
v 10 x 8 SEF
v Custom size *
Tab Sheets
Tray 7 (coated)
v A4 LEF
v 8 x 11 LEF
v 8 x 14 SEF
Varies
depending
on thickness
* Custom sizes can be 139.7 - 330.2 mm LEF (5.5 - 13 inches) and 184.1 - 487.7 mm SEF
(7.25 - 19.2 inches)
Loading paper and envelopes

Remember the following when loading paper and envelopes:
v Make sure the tray you are loading is configured to use the size and type paper
you are loading into it.
v When using tab sheets or label paper, make sure to select the appropriate paper
type.
v Make sure paper is not stacked higher than the upper limit mark inside the tray.
v Load paper into Tray 1 and Tray 2 with the print side face down.
38
v Load paper into the Multi Bypass Tray (Tray 7), the Large Capacity Tray (LCT),
and the Wide Large Capacity Tray (Wide LCT) with the print side face up.
v If you assign the same media name in two or more trays, the Automatic Tray
Switching is set to ON, then the controller automatically switches to the next
tray in sequence when a tray runs out of paper. The Automatic Tray Switching
setting is on the Printer Definition Printer Basic panel.
See the Cut-Sheet Paper Reference for more information.
Loading thick paper

This section provides details and recommendations about loading thick paper.
When loading thick paper of 127 220 g/m2 (61 80 lb. Cover) in paper trays or
in the Multi Bypass Tray (Tray 7), or of 127 300 g/m2 (104 110 lb. Cover) in the
wide large capacity tray (Wide LCT), follow the recommendations below to
prevent misfeeds and loss of image quality.
v Store all paper together in the same place. Store in a room where the
temperature is 20 25 C (68 77 F) with a relative humidity of 30 65%.
v Smooth out any curls in the paper before loading it.
v When loading thick paper in paper Trays 1, 2, LCT, or Wide LCT, set the paper
direction according to its grain.
c0rusr271
Figure 8. The direction according to the grain
v When loading thick paper in the multi bypass tray, set the paper direction
according to its grain.
39
c0rusr272
Figure 9. Setting the direction according to the grain
Note: Depending on the paper type, normal operation and print quality may still
not be possible even if the thick paper is loaded properly.
Loading envelopes
To print on envelopes, load them on the Tray 1, 2, LCT, Wide LCT, and multi
bypass tray, and be sure to specify the appropriate paper type.
v Envelopes loaded in Trays 1 and 2 must be loaded face down with the flaps to
the left.
v Envelopes loaded in the LCT, Wide LCT and multi bypass tray must be loaded
face up with the flaps to the right.
Only envelopes (1) and (2), as shown below, are supported.
Envelope type
Supported/Not supported
(1)
Supported
c0rusr268
Supported
c0rusr269
(2)
40
Envelope type
Supported/Not supported
(3)
c0rusr270
Not supported
1. Misfeeds might also occur when using envelopes (1) and (2) depending on the length
and shape of the flaps.
Defining media
Before you can print, you must establish settings for the media. If you save the
media assignments for each tray in a Snapshot, you need only load the Snapshot
instead of assigning the media to each tray one by one.
Use the Manage Media Edit screen to define the attributes of media used in the
printer, including length, width, and thickness. For media used for IPDS, you can
also define a name, a component ID, and color management settings including
weight, brightness, finish, and color.
To display the Manage Media panel, select Forms Manage Media.
Tasks:
v To define the attributes for the media, make changes on the panel and select
OK.
v To define color attributes for an IPDS media type that is loaded in the printer,
select the IPDS Color Management Resources tab.
Creating and deleting media

To create a new media type, do the following:
1. Select an existing media type from the list that most closely matches the media
you are trying to create and select Copy.
2. Assign a name to the new media and then select Next.
3. Enter the Basic settings and verify the Advanced settings for the new media.
4. Optionally, perform a media characterization for the media. (SeeManaging
color on the InfoPrint Pro C900AFP on page 67 for more information about
media characterization.)
Note: Media that isn't listed in the Media Characterization Type dropdown
menu may need to be characterized to get the best printed output. If the media
you are using is not in the Media Characterization Type dropdown menu, you
should first calibrate the engine and then characterize that media using the
Custom Characterization radio button.
5. Select OK.
41
To delete a media type, select the media from the list and select Delete and then
Delete Media.
Assigning media to an input tray

Select Forms Assign Media to Input Trays to go to the tray assignment screen.
1. Select the tray you want to assign the media to from the printer image.
2. Select the media you want to assign to the tray from Loaded Media list.
3. Repeat steps 1 and 2 to assign media to other trays as desired.
4. After all media have been assigned as desired, select OK.
Note: You can assign multiple media by repeating steps 1 and 2 before
selecting OK.
Manage Media
Table 6. Settings for Forms Manage Media Basic or Advanced
Forms Manage Media Basic or Advanced and then select a media type from the Media Catalog. Select Edit to
change the following:
Setting
Description
Media Name
Specifies the name of the media.
Width
Specifies the physical media width across the scan

direction. When media is loaded in a tray the width is
the media dimension from the front of the tray to the
back of the tray.
Note: When you enter a value in inches, use up to 2
decimal digits for fractional dimensions (for example,
11.75).
Value Options
5.5-13 in.
139.7-330.2 mm
When you enter a value in millimeters, use up to 1

decimal digit for fractional dimensions (for example,
13.3).
Length
Specifies the physical media length as measured in the

feed direction.
7.2" - 19.2" in.

182.0 mm - 487.7 mm
Specify the length either in millimeters as a whole

number or in inches to two decimal places. When you
select OK, the printer rounds to the nearest / inch the
length you enter and displays it on the screen.
Units (radio button)
Paper Weight
Specifies the unit of measurement to use for Width and

Length.
Specifies the weight of the media.
v Inches
v Millimeters
v Thin
v Normal
v Medium
v Thick 1
v Thick 2
v Thick 3
42
Table 6. Settings for Forms Manage Media Basic or Advanced (continued)

Setting
Description
Value Options
Type
Specifies the type of media.

v Plain
Note: Type can be custom by typing in the custom name
v Tabstock
in the combination box.
v Envelope
v Coated 1
v Coated 2
v Coated 3
v Special 1
v Special 2
v Special 3
v Special 4
v Special 5
v Special 6
Color
Specifies the media color.

v None
Note: Color can be custom by typing in the custom name
v White
in the combination box.
v Yellow
v Red
v Blue
v Green
v Orange
v Pink
v Purple
v Ivory
v Buff
v Goldenrod
v Gray
Forms Manage Media Advanced Media Characterization

Ordered Media
Specifies whether or not the ordered media will be used.
v No
Use this setting if you have tab stock or certain

preprinted media.
v 2 Part
v 3 Part
v 4 Part
v 5 Part
v 6 Part
v 7 Part
v 8 Part
v 9 Part
43

Setting
Description
Value Options
Edge Sensitive
Specifies whether the printer is allowed to rotate the data v Yes

180 degrees on the page (to allow punching or stapling
v No
on the right or bottom edges and corners).
Yes = Prevents unspecified
Use this setting with preprinted or pre-punched media to
rotation.
prevent arbitrary rotation of the print data.
If you set Edge Sensitive to Yes and Side Sensitive to
No, load the paper normally.
This setting prohibits automatic rotation of the image by
the controller. Automatic rotation may be performed in
order to position the image correctly on the sheet for
finishing operations, or to match the page size (width
and length) to the size of the loaded media (width and
length, in this order). This setting is useful for special
media, such as preprinted media or letterhead.
Side Sensitive
Specifies that the paper is loaded upside down from

normal. This causes the second side to print first, and so
forces the paper through the duplex path, even for
simplex jobs. (This is not available for media that cannot
be duplexed or flipped.)
v Yes
v No
Yes = Prints back side first.
Use this setting when paper must be loaded upside down

due to pick or paper path issues, such as pre-punched
holes on the leading edge or a coated surface on one side
that does not pick reliably.
If you set Side Sensitive to Yes, load the paper upside
down by flipping the left and right edges as viewed
when facing the printer. This will move any pre-punched
holes on the leading edge to the trailing edge.
Note: If a paper has to be reversed because of coating
problems on one side, that paper will probably only need
to be defined Side Sensitive for either Trays 1 or 2, or for
the other trays, but not both (since Trays 1 and 2 are
normally loaded print side down and the others are
normally loaded print side up). To set the Side Sensitive
setting correctly, this paper should be defined twice,
depending on which side is face up when loaded in a
tray, or should be restricted to use only in the appropriate
type of tray.
Duplexing Allowed
Specifies whether or not the media can be duplexed.
v Yes
v No
Flipping Allowed
Specifies whether or not the media can be flipped.
v Yes
v No
Booklet Stapling
Allowed
Specifies whether or not the media can be stapled.
v Yes
Depends on the installed options.
v No
Perfect Bind Allowed Specifies whether or not the media can be perfect bound.
v Yes
v No
44

Setting
Description
Value Options
Ring Bind Allowed
Specifies whether or not the media can be ring bound.
v Yes
v No
IPDS Component ID
Specifies an ID for an IPDS component for selecting

media using a precise identification scheme based upon
Object Identifiers (OIDs).
Media
Characterization
Type
Specifies the media characterization type. Valid options

are:
v Ricoh T6000
v Hammermill
v Mondi
v Custom
Media
Characterization
(button)
Characterizes the behavior of each paper such that the

color calibration can correctly adjust these media.
Print
Characterization
Sample...
(button)
Prints the characterization sample.
v Print Characterization Sample...

v Load Characterization Data
v Accept Characterization...
v Number of Copies
Default is 5
v Select Sample File
Ordered
Random
Forms Manage Media Advanced

Setting
Description
Value Option
Media
Characterization
(button)
Specifies the behavior of different specific media so that

color calibration can be correctly adjusted for these
media.
See Color calibration on page 71 for information about
scanning and loading color information.
Print
Characterization
Sample (button)
Prints a characterization sample on the selected media.
Load
Characterization
Data (button)
Loads the scanned characterization into the InfoPrint

Controller.
Accept
Characterization...
(button)
Accepts the loaded characterization.
IPDS Color Management Resources

Forms Manage Media IPDS Color Management Resources
Setting
Description
Value Option
Weight
Specifies the basis weight of the media in grams per

square inch.
1-999
Default 75
45
Forms Manage Media IPDS Color Management Resources

Setting
Description
Value Option
Brightness
Specifies the brightness of the media.
0-100
Default 92
Finish
Specifies the finish of the media.
v None
v Glossy
v High-gloss
v Semi-gloss
v Satin
v Matte
v Coated
v Treated
v Commodity
v Newsprint
Color
Specifies the color of the media.
v No color
v White
v Pink
v Yellow
v Blue
v Green
v Buff
v Goldenrod
v Red
v Gray
v Ivory
v Orange
See Managing color on the InfoPrint Pro C900AFP on page 67 for more
information about color management.
Setting print registration

Select Forms Print Registration to go to the print registration screen. Registration
settings applied to media will be used for every job that uses that media.
1. Select the input tray that contains the media from the printer graphic.
2. Select the unit of measure using the radio buttons.
3. Use the arrows or manually enter values for horizontal and vertical
registrations and select OK.
Setting print registration (Advanced)

Select Forms Print Registration Advanced (button) to go to the Advanced print
registration screen. Registration settings applied to media will be used for every
job that contains that media.
1. Select the media.
2. Select the unit of measure using the radio buttons.
3. Enter the values in the fields and select OK.
46
Checking the print registration

1. Press the Print button.
2. Print a job that uses the media you've just changed.
3. If the changes are acceptable, select OK.
Tray renumbering
Select Forms IPDS Tray Renumbering to enter the physical to logical tray map.
Change the tray number in the logical tray number fields (Tray in IPDS Job) to
renumber the physical trays (Printer Tray) and select OK.
47
48
Chapter 6. Taking care of problems

This section describes troubleshooting; responding to messages; recovering after a
paper jam; clearing the paper path; preventing jams; running traces, improving
print quality, sudden failure conditions, and suggestions for solving problems. See
Pro C900 Operating Instructions Troubleshooting for more information.
Troubleshooting problems
Problem
The operation switch indicator
continues blinking and does not
turn off when pressed.
Cause
This occurs in the following
cases:
Solution
Check if the machine is communicating with
external equipment.
v The hard disk is active.

v The machine is cooling down.
An error message remains, even

when jammed paper is removed.
v When a jammed paper

message appears, it remains
until you open and close the
cover as required.
Remove jammed paper, and then open and

close the cover. For more information about
clearing jams see Clearing paper jams on
page 50.
v Paper is still jammed in the

tray.
Images are printed on the reverse
side of the paper.
You may have loaded the paper

incorrectly.
Load paper correctly. Place paper in the

paper tray with the side to be printed in the
proper orientation. Load paper into the LCT,
Wide LCT, or bypass tray with the print side
up. For more information about loading
paper see Loading paper and envelopes
on page 38
Paper jams occur frequently.
The side or end fences of the

paper trays may not be set
properly.
v Remove the jammed paper. For more

information about clearing jams see
Clearing paper jams on page 50.
v Check the side or end fences are set
properly and check the side fences are
locked.
v Curled paper causes paper jams, soiled
paper edges, or slipped positions while
performing staple or stack printing. If the
paper you are using is curled, try to
straighten the curl with your hands or
stack the paper so that the curl flattens. To
prevent paper from curling, stack it
horizontally.
Paper of undetectable size has

been loaded.

Clearing paper jams on page 50.
v If you load a paper size that is not
selected automatically, you need to specify
the paper size with the operator console.
For more information about selecting
paper see Selecting paper and envelopes
on page 36
49
Problem
Cause
There is a foreign object on the

finisher tray.
Solution
Clearing paper jams.
v Do not place anything on the finisher tray.
It may cause a paper jam.
The staple cartridge is not set

correctly.
Set the staple cartridge properly. The Booklet

Finisher requires the saddle stitch staple
cartridge.
A paper jam may occur when

A4, 81/2"11" size paper of 250
300 g/m2 (66.5 79.8 lb.) in
weight is loaded in the portrait
orientation.
Load the paper in the horizontal orientation.

For more information about loading paper
see Loading paper and envelopes on page
38.
Paper is bent.
Paper may be bent when it is

ejected from the finisher upper
tray.
Change the output tray to the finisher shift

tray.
The print image is not properly

positioned on the paper.
v The image has not been

aligned correctly.
v Align the image. For more information

about correcting the image alignment see
Adjusting the Image Position on page
53.
v The machine has not detected

the paper's type and/or width
correctly.
v Contact the machine administrator or your

service representative.
Clearing paper jams

Look at the Control Panel display to see the section of the printer that is jammed.
The section that is jammed will be red. Go to the control panel and follow the
directions. The cover of the area that is jammed will usually have detailed
instructions on clearing the jam.
Recovering from a paper jam

Before you begin
You must set the following basic configuration items (Printer Definition PDL
IPDS) to allow automatic reprinting after a paper jam recovery:
v Reprint Pages after Jams: Must be set to either:
Yes
No
About this task

After some jams occur within the printer engine, the printer automatically reprints
certain pages as part of its recovery process. This happens only if the printer is
configured to allow reprinting.
After the automatic reprinting of pages, you must check for and discard any
duplicate pages that may have been printed. Locate the first reprinted page. Then
attempt to find that same page in the stacker or output bin. If you find it, discard
all duplicate pages.
50
If the printer is not configured to recover lost pages, you may need to ask the host
system console operator to do one of the following:
v Restart the job at the point where the output was lost
v Restart the entire job
Suggestions for preventing jams

The best way to prevent jams is to use paper and applications that were designed
for use with the printer. See InfoPrint Pro C900, Pro C900s (MFP), and C900AFP
Media Guide for more information.
Adjusting or repairing the printer cannot correct paper and application problems.
It is also important to ensure that the paper is loaded correctly. To prevent jams
from happening, do the following:
v Ensure that the paper is positioned correctly in the input bin.
v If the jam occurs only with one kind of paper, especially one that has not been
used before in the printer, the problem may be paper related. Paper that is
unusually heavy or light and paper that has holes or cuts are all likely to cause
jams.
v Paper orientation may have an effect on jam frequency.
Removing jammed staples

This section describes the procedure for removing jammed staples. Keep in mind
the following points when dealing with staple jams.
Note:
v Curled paper may cause staples to jam. To avoid this, try turning the paper over
in the tray.
v When the finisher is installed, after removing jammed staples, staples will not be
ejected the first few times you try to use the stapler.
v Remove the jammed staples according to the finisher type. Check the type if you
are unsure.
Finisher
c0rusr181a
This section describes how to remove jammed staples from the finisher.
1. Open the finisher front cover.
2. Pull out the staple unit.

3. Turn knob R10 counter clockwise to rotate the staple unit.
51
c0rusr181b
c0rusr181c
4. Pull out the cartridge lever.
c0rusr181d
5. Gently pull out the cartridge.
c0rusr181e
6. Open the face plate of the cartridge.
c0rusr181f
7. Remove the jammed staples.
c0rusr181g
8. Pull the face plate down until it clicks.
9. Hold the lever and push in the cartridge.
52
c0rusr181h
c0rusr181i
10. Push the cartridge down until it clicks.
c0rusr181j
11. Return the staple unit to its original position and close the finisher front cover.
Adjusting the Image Position

Checking the Image Position
To check the image shift on the output, do the following procedure.
Note: Using the following procedure for adjusting the image position is different
from the Forms Print Registration adjustment which also moves the image on
the page, but does not apply any adjustment on an Internal Print job.
1. Ensure the printer is powered on.
2. Stop the printer.
3. Go to Maintenance Print Samples.
4. Select Internal - IPDS.
5. Select Tray Adjustment.
6. Select the settings for the tray and duplex.
7. Press the Print button, and then the OK button to print the Adjustment
Printing test pattern.
53
c0rusr320
Figure 10. Adjustment Printing Test Pattern
8. Start the printer.

9. The test pattern is shown in the above Figure.
The information [A] indicates the paper size and side (1st or 2nd).
10. Fold the printed test pattern in half vertically [A] and horizontally [B].
54
11. Check if the vertical and horizontal center lines [A] on the 1st page of the
printed test pattern (shown as solid lines in the above diagram) are not shifted
away from the fold lines [B] (shown as dotted lines in the above diagram).
Acceptable shift range 1 mm
Note: The diagram on the left above shows the result when there is no image
shift. The diagram on the right shows the result when the image on the test
pattern is shifted.
12. Check if the test pattern image on the 2nd side is shifted in the same manner
as the 1st page.
Acceptable shift range 1 mm
Adjustment Procedure
On the printer control panel:

1. Press the User Tool button, and then the Adjustment Settings for Operators
button.
2. Select SP1710-001 (Front < Image Pos:Sub).
3. Adjust the sub-scan shift [A] on the 1st page with SP1710-001.
4. Adjust the sub-scan shift [A] on the 2nd page with SP1711-001 to -011.
v Input a value to shift the image towards the leading edge.
v
Input a + value to shift the image towards the trailing edge.
Note: Each paper tray can be adjusted with SP1711 (Image Pos:Sub (2nd
page)).
5. Adjust the main-scan shift [B] on the 1st page with SP1720-001.
6. Adjust the main-scan shift [B] on the 2nd page with SP1721-001 to -011.
v Input a value to shift the image towards the front edge.
v Input a + value to shift the image towards the rear edge.
Note: Each paper tray can be adjusted with SP1721 (Image Pos:Sub (2nd
page)).
7. Print out the test pattern, and then check the printed test pattern.
55
Note: You can print out the test pattern in each SP mode. The APL Window
button always appears on the top of the LCD in each SP mode.
Adjustable User SP List

The following user SPs can shift the image in the Sub-Scan direction.
v Default setting: 0 mm
v Adjustable range: [3.0 to +3.0 mm]
Table 7. SP1710 and SP1711
User SP
Description
SP1710-001 For all trays: This shifts the image on the 1st page.
SP1711-001 For the Tray 1 (Main): This shifts the image on the 2nd page.
-002 For the Tray 2 (Main): This shifts the image on the 2nd page.
-004 For the Upper Tray (A4 LCT): This shifts the image on the 2nd page.
-006 For the Lower Tray (A4 LCT): This shifts the image on the 2nd page.
-007 For the By-pass Tray: This shifts the image on the 2nd page.
-008 For the Upper Tray (A3 LCT1): This shifts the image on the 2nd page.
-009 For the Lower Tray (A3 LCT1): This shifts the image on the 2nd page.
The following user SPs can shift the image in the Main-Scan direction.
v Default setting: 0 mm
v Adjustable range: [3.0 to +3.0 mm]
Table 8. SP1720 and SP1721
User SP
Description
SP1720-001 For all trays: This shifts the image on the 1st page.
SP1721-001 For the Tray 1 (Main): This shifts the image on the 2nd page.
-002 For the Tray 2 (Main): This shifts the image on the 2nd page.
-006 For the Lower Tray (A4 LCT): This shifts the image on the 2nd page.
-007 For the By-pass Tray: This shifts the image on the 2nd page.
Responding to operator messages
56
Frequent
Tasks
Forms
Maintenance
Printer
Definition
Logon...
User ID:
Operator
Print Count:
123,456
Resettable Counter:
0
Status
Buffer
Reset
Operator Messages
Ready
Current Settings
8:56
6/22/09
Start
Stop
Shutdown
Manage
Media
Error Log
c0rz0094
InfoPrint
Operator messages appear on the right side of the screen and display information
about how the printer is running. There are two types of operator messages:
warnings and interventions.
Warning messages do not stop the printer from printing, but if the problem is not
solved it could potentially cause problems.
Intervention and warning messages are displayed in a separate message window.
Intervention messages will stop printing and to restore the printer to the Ready
state, you must follow any recovery directions that appear in the message window.
Touch the warning or intervention message to open a message window, which
provides more information.
Hard program checks

About this task
Hard program check error messages appear when the system encounters an error
it cannot recover from without a shutdown or restart. They display in a separate
message window.
57
Figure 11. Example of hard program check window
Procedure:
Procedure
1. For a Hard Program Check that occurs during either a power-on/bring-up
sequence or normal operations, do the following:
a. Select Save Traces to save all existing trace data to a USB flash memory
device or email, if desired. Give the device to the service representative.
b. Select Restart. If the window does not reappear after you complete the
Restart procedure, try the operation that was in progress when the Program
Check condition occurred again.
c. If the window reappears after you complete the Restart procedure, select
Shutdown.
d. After you complete the Shutdown procedure, power off the system.
e. Switch power on to the system.
f. After the completion of the power on sequence, try the operation that was in
progress when the Program Check condition occurred again.
g. Call for service if the problem continues.
2. For a Master Program Check that occurs only during a power-on/bring-up
sequence, do the following:
a. Select Save Traces to save trace data to a USB flash memory device or
email, if desired.
b. Select Continue.
c. If the window reappears, call for service.
Responding to status messages

Status messages appear on the left side of the screen and describe the condition of
a printer or the system. Sometimes they are a response to operator action. Status
messages display in the status area of the Main touch panel.
Status messages appear only for your information and do not necessarily mean
that something is wrong. However, if a printer is not performing the way you
think it should, a status message can give you information about what to do.
58
Table 9 shows the status messages displayed on line 1. Table 10 shows the status
messages displayed on line 2.
Table 9. Status messages - line 1
Message
READY
NOT READY
Description
The system is ready to accept print jobs from the host system.
The system is not ready to accept print jobs from the host system.
STARTING
The system is starting.
STOPPING
The system is stopping.
PRINTING
The system is printing.
NOT AVAILABLE The system is unavailable.

ERROR
PAPER JAM
RESTARTING
SHUTTING
DOWN
The system is stopped and an operator intervention is outstanding.

The system has a paper jam and an operator intervention is required.
The system is restarting.
The system is shutting down.
Table 10. Status messages - line 2

Message
WARMING UP
SLEEPING
Description
The fuser is warming up so that print jobs can begin.
The printer configuration Fuser Inactivity Timer has timed out and the
fuser has been turned off.
BUFFERING
COPY "n"
The printer is receiving a Print On Demand (POD) IPDS job and is

buffering the print job for storage to print "n" copies.
SAVING
The printer has received a POD IPDS job and is storing it onto the
hard drive.
PRINTING COPY The printer has received a POD IPDS job and is printing the "n" copy
"n"
of that print job.
RECEIVING
TRACING
The printer is receiving print jobs from the host system.

The printer has been configured to enhance the control unit trace
information which is captured for problem analysis. Printer
performance can be adversely affected.
Troubleshooting LAN connectivity and LAN communication problems

If you are having problems getting the printer to communicate over the Ethernet,
use the Network - LAN Status panel to check the status of the Ethernet adapter
that is in the installed state. Select Printer Definition Network Status LAN
Status... to display the Network - LAN Status panel.
v If the Actual Speed/Duplex value does not match the Desired Speed/Duplex
value, you may have the printer's configuration set to a value that is
incompatible with the Ethernet switch to which the printer is connected. The
speed and duplex setting of the printer must be set to the same value as the
switch. For example, if you set the printer for Auto, the switch port must also be
set for Auto; if you set the printer for 100 Full duplex, then the switch port must
also be set to 100 Full duplex.
59
Note: An auto setting on the printer is only compatible if the setting on the
Ethernet switch is set to auto also. Example: A printer setting of Auto and a
setting on the Ethernet switch of 100 Full Duplex is not compatible.
v If the link is inactive, then check the Speed/Duplex setting. Also check the RJ45
cable connections at both ends of the Ethernet cable (the connection at the
printer and the connection to the wall or switch port).
v If the link is active and working correctly, you normally see the count of Octets
Received and Packets Received change every few seconds. If the link is active
but you do not see any numbers changing, the printer's network configuration
parameters may not be set correctly, or the Ethernet switch may not be
configured correctly. Check the printer's IP addressing information to be sure it
is correct. If these values are correct, contact your network administrator for
further assistance.
If you are using InfoPrint Manager to communicate with the printer and the
printer does not seem to respond quickly (within about 5 seconds) to InfoPrint
Manager printer-pause or job-cancel requests, use the Network - Remote Status
panel to check the SNMP status. Select Printer Definition Network Status
Remote Access Status... to display the Network - Remote Access Status panel for
SNMP status.
v Check IPDS Fast Path. A status line that says No Request Received or shows
a timestamp that is old (the time is shown as local time) means that the printer
has not received any Fast Path requests from the InfoPrint Manager system. This
may be caused by a firewall in the network path (between the InfoPrint
Manager system and the printer) that does not pass SNMP packets. Contact your
network administrator for further assistance.
Note: InfoPrint Manager attempts to use SNMP to obtain fast printer response
for pause and cancel even when the InfoPrint Manager printer icon has SNMP
set to Disabled.
v If SNMP status is Not Running, use the Network - Remote Access panel to set
remote access settings for SNMP. Select Printer Definition Network Remote
Access and select SNMP from the list. Select the Edit... button and set SNMP
Agent Enabled to Yes and Allow to Configure Printer to Yes.
If you have configured the printer to automatically send e-mail for printer status
changes, but the specified e-mail recipient is not receiving notifications by e-mail,
use the Network - Remote Access Status panel to determine the status of the e-mail
function in the printer. Select Printer Definition Network Status Remote
Access Status... to display the Network - Remote Access Status panel for E-mail
status.
v If E-mail status is Disabled, use the Network - Remote Access panel to set
remote access settings for e-mail. Select Printer Definition Network Remote
Access and select E-mail from the list. Select the Edit... button and set E-mail
Enabled to Yes and set the SMTP Mail Server Hostname or IP Address for
your installation. Contact your network administrator for the address of the mail
server for your installation.
v If E-mail status is Running, check the e-mail address of notifications that you
specified on the e-mail panel. Select Printer Definition Network Remote
Access and select E-mail from the list. Select the Edit... button and check the
e-mail settings for notifications. If this is correct, press the Show SMTP Log
button and check the log for errors. The log shows the interaction between the
printer's SMTP client and the SMTP server.
60
If you are trying to display the printer's Online Access (Web Pages) with a web
browser and the printer does not seem to respond, use the Network - Remote
Access Status panel to check the status of the printer's web server. Select Printer
Definition Network Status Remote Access Status... to display Online Access
status.
v If Online Access is Not Running, select Printer Definition Network Remote
Access and select Online Access from the list. Select the Edit... button and set
Online Access Enabled to Yes. The inability to display the printer's Online
Access web pages on a remote system may be caused by a firewall in the
network path (between the remote system and the printer) that does not pass
WEB traffic. Contact your network administrator for further assistance.
Traces
The Traces panel lets you save internal event traces, or capture a print job as an
aid in resolving problems. Internal event tracing is always active. The current state
of recent events is saved when you request that traces be saved. As a separate
action, the current in-progress job, or the next job to be processed, may be
captured.
Note: Enabling additional traces may affect performance.
This following sections provide procedures for:
v Saving traces to USB flash memory devices.
v E-mailing traces.
v Archiving traces to the hard drive on page 62.
Saving traces to USB flash memory devices

Before you begin
A USB flash memory device is required for this procedure.
About this task

Do this procedure to save traces to a USB flash memory device after an error
occurs.
Procedure
1. Insert a USB flash memory device after an error occurs into the USB port at the
back of the keyboard.
2. Select Maintenance Traces on the Main touch panel.
3. Select Save Traces...
4. Select USB Device and select OK.
5. Specify the file name or accept the default file name of the trace file and select
OK.
6. This will save the trace information onto the USB flash memory device.
E-mailing traces
Before you begin
Note:
61
1. TCP/IP Ethernet must be installed and enabled before you can use e-mail trace.
See Configuring the printer on page 65 for information about configuring this
protocol.
2. Before you can e-mail your saved trace data, the printer must be correctly
configured to send e-mails. Configure the printer to use e-mail using the
Remote Access - E-mail panel (Printer Definition Network Remote Access
E-mail). You must also specify a customer SMTP mail server for the SMTP
Server Hostname option. See Configuring the printer on page 65 for
information about configuring the printer to send e-mails.
About this task

Do this procedure to e-mail traces.
Procedure
2. Select Save Traces...
3. Select E-mail and select OK. This will save the trace information and display a
window showing the e-mail destination information.
4. Enter a detailed description of the problem in the Description field. The fields
on the window are:
To
Enter the e-mail address where you want to send this e-mail.
Subject
Contains the machine serial number and time stamp. This field is read
only.
Note: Sending the trace to the specified e-mail destination does not initiate a
service call.
5. Select OK to send the e-mail trace.
Archiving traces to the hard drive

About this task
Do this procedure to archive traces to the hard drive.
Procedure
2. Select Save Traces....
3. Enter a description of the circumstances of the trace and select OK. This saves
the trace information to an archive file system on the hard drive for use by
your service representative.
Sudden Failures
If your printer has been operating satisfactorily for a reasonable period and then
suddenly fails, consider the following questions:
v Is the printer processing a new application?
v Is the printer using new media?
v Are media or other supplies being obtained from a new supplier?
v Have the Advanced Function Printing licensed programs been updated?
62
v Have any changes occurred in the operating system environment?

v Has the printer been re-cabled or moved?
v Have any configuration items been changed recently?
If the answer to any of these questions is "yes", that may be the cause of the
problem. Work with your system programmer, customer service specialist, or
application owner to resolve the situation.
Problem solving tips

The following tables summarize some hard-to-classify symptoms, a discussion of
the probable cause, and some actions for you to try. Table 11 lists problems with
the touch panel and Table 12 lists other general problems.
Table 11. Miscellaneous touch panel problems
Symptom
Description
Suggested Action
The screen is blank, the power

indicator is off, and the printer is not
silent.
There may be no power to the

monitor.
Ensure that the touch panel is

switched on.
The screen is blank and the power

indicator is a steady green.
Brightness and contrast may be too

low.
Adjust the brightness and contrast.
The screen is blank and the power

indicator is steady amber.
The touch panel is not receiving a

video signal.
v Ensure that the printer controller is

powered on.
v Ensure that the signal cable is
firmly connected to the printer
controller.
v Ensure that no pins are bent in the
signal cable connector.
v Touch the touch panel or move the
mouse to restore operation.
Image appears to be discolored.
The color setting may be incorrect.
Adjust the color settings.
The control panel display and the

operator console are blank, all
indicators are off, and the printer is
silent.
The printer is not getting any

electrical power.
Determine if some or all of your

building is experiencing a power
outage. If not, contact your service
representative. See Service call
procedure on page 15.
Table 12. Miscellaneous general problems

Symptom
Description
Suggestion Action
A message appears
repeatedly on the control
panel display and an
operator console window.
None
v Ensure that you have tried

all of the actions described
in the message. See
Responding to operator
messages on page 56.
v If the message continues,
call your service
representative.
63
Table 12. Miscellaneous general problems (continued)

Symptom
Description
Suggestion Action
A status message is displayed Some messages give status

v Wait at least five minutes
for a long time without
about operations that really
before attempting any
changing.
do take a long time. For
recovery action.
example, during a Restart
v If the message does not
operation the control unit is
change and recovery
transferring programs from
actions fail, call your
the hard disk into the control
service representative.
unit memory, and it cannot
display a new message until
those programs are up and
running.
The printer control panel and
the operator console status
area show READY, but the
printer does not respond
when the host system console
operator directs a job to it.
64
There is probably a problem

with the protocol hardware
connecting the printer to the
controlling computer system,
such as the channel is not
enabled or cables are not
connected.
Work with the system

console operator and the
system programmer to
resolve the problem. Review
the questions in Sudden
Failures on page 62 to see if
there have been any changes
in the environment that
might affect protocol
hardware. See .
Chapter 7. Printer configuration

This section describes how to configure the InfoPrint Pro C900AFP.
Configuring the printer

To view and access printer configuration settings, select Printer Definition
Printer.
To change printer configuration settings:
1. Select Stop on the operator console to make the printer Not Ready.
2. Change configuration settings on the panels as required. To see descriptions
and the ranges of values you can enter in the fields, select the field on any of
the Printer Definition panels and press F1 on the keyboard or press and hold
the left mouse button for 2 seconds.
3. When you have made all the changes, select OK.
4. Restart the printer, if required.
5. Select Start on the operator console to make the printer Ready.
Do the following to print printer configuration settings:
1. Select Stop on the operator console to make the printer Not Ready.
2. Select Maintenance Print Samples and then select the Configuration radio
button.
3. Select the Print button to print the configuration.
Note: Printer data is always printed in U.S. English regardless of the language
used on the touch panel.
4. Select Start on the operator console.
Adapters and protocols

A protocol is a method that the printer uses to receive data. After an adapter is
logically installed, you can install and enable protocols for it.
The Printer Definition Network Attachments panel lets you manage your
network adapters and the protocols they use.
Configuration settings
Before you install an adapter or protocol, please review its configuration settings.
v Ethernet adapters settings on page 89
v
v
v
v
v
v
IPDS TCP/IP settings on page 91

FTP settings on page 92
LPR Settings on page 96
Hot Folders settings on page 98
Port 2501 Settings on page 98
65
v AppleTalk Settings on page 100

v Push Print Settings on page 100
Configuring adapters and protocols

To configure the adapter and protocols, select Printer Definition Network
Attachments.
v To install the Ethernet adapter, select the adapter from the list and select Install
to display a configuration window.
v To install an Ethernet protocol, select the protocol from the list and select Install
to display a configuration window.
v To modify the configuration values for a selected adapter or protocol, select
Edit.... In general, for the IPDS TCP-IP protocol, changes take effect the next
time the protocol is enabled.
v For non-IPDS protocols, changes take effect at the next job boundary.
v To uninstall the adapter or protocol, select the item, and Uninstall.... A protocol
must be disabled before it can be uninstalled.
v To enable or disable a protocol, select the protocol, and select Enable or Disable.
Remote access
Use the Network - Remote Access panel to configure remote access parameters for
SNMP (Simple Network Management Protocol), online access (web pages), and
e-mail.
To display the Network - Remote Access panel, select Printer Definition
Network Remote Access.
To modify the values for an access method protocol, select the access method from
the list and select Edit.... For more information, see:
v Configuring remote access for SNMP
v Configuring remote access for e-mail on page 67
v Configuring remote access for online access (web pages) on page 67
Note: The printer must be stopped before changes can be made.
To troubleshoot problems with remote access see Troubleshooting LAN
connectivity and LAN communication problems on page 59.
Configuring remote access for SNMP

Use the Remote Access - SNMP panel to configure SNMP in the printer. SNMP
allows remote stations to report on printer status, receive notification of printer
error conditions, and control certain printer actions. To notify an SNMP trap host
of printer interventions, enter the IP address of the trap host system in the trap
table. To configure SNMP settings, select Printer Definition Network Remote
Access, select SNMP from the list, and select Edit....
Modify settings as appropriate and select OK.
The following industry standard SNMP MIBs are supported by the printer:
v Printer MIB v2 (RFC 3805, follow-on to RFC 1759)
v Host Resources (RFC 1514)
66
v MIB-2 (RFC 1213)

The ANSI files for these MIBs may be downloaded from many internet sites.
Configuring remote access for e-mail

The printer uses outgoing e-mail to automatically send notification of certain
printer conditions and for sending an internal trace (as an e-mail attachment) to a
support person for problem analysis.
Note: Before you can use e-mail, you must specify your mail server and primary
and secondary DNS servers. You can get these addresses from your network
administrator. Specify the addresses as follows:
v Specify the address of the primary and secondary DNS servers using the
Network Attachments panel (Printer Definition Network Attachments). On
the Network Attachments panel, select the active adapter, then select Edit.
v Specify the address of the mail server on your network in the Printer Definition
Network Remote Access then select Edit. SMTP (Simple Mail Transfer
Protocol) is a standard internet method for handling e-mail.
To configure e-mail settings, select Printer Definition Network Remote Access,
select E-mail from the list of remote access protocols, and then select the Edit...
button.
v To configure e-mail notification for printer conditions, enable the notification
function (set E-mail Enabled to YES), and specify an e-mail User ID for any or
all the following conditions: Printer Supplies E-mail Address, Printer Problems
E-mail Address, and Printer Service E-mail Address. You can specify multiple
e-mail user IDs separated by a space. When configured, an e-mail message is
automatically sent by the printer when a supplies, printer intervention, or
service condition is detected.
v To send a test message to confirm that the printer is configured correctly, select
Test.
v If you have problems sending e-mails, check the SMTP log. Select Show SMTP
Log to show the log. Select Clear SMTP Log to clear the log.
Configuring remote access for online access (web pages)

The printer can be accessed remotely using the Online Access (Web Pages)
protocol. To enable or disable online remote access or clear or display the online
access log, select Printer Definition Network Remote Access, select Online
Access (Web Pages) from the list, and select Edit....
To use the Remote Console, you must have remote access.
Managing color on the InfoPrint Pro C900AFP

After you have prepared your files for printing, you will need to ensure that the
printer is properly configured to print them. On the Color Management screen
(Printer Definition Color Management), make the appropriate selections for
your situation. The power of AFP provides a great deal of control in your printing
environment, but can be complex to manage.
More complex color management requirements are available in Printer Definition
Color Management Advanced. Changes made on that panel will be reflected in
67
Printer Definition Color Management. For more information about the

advanced settings, see Color Management settings on page 82.
Using screening settings

v The Screening drop down menu allows you to select the halftone screening
value that provides the quality or result for which you are looking. Follow the
guidelines below. Your options are:
106dot
150dot
200line
200dot
Table 13. Halftone selection guidelines
Halftone
Screen
dot
shape
106dot
Application
Simulation
Recommended
paper quality
Recommended
source image DPI
Round
General high quality

documents where round
screen dots are desired
High quality offset
High
300
150dot
Line
General high quality

documents where a line
screen is desired
High quality offset
High
300
200line
Round
General medium to high

quality documents where
typical offset screen
frequencies are desired
Typical offset
Medium
300
200dot
Round
General documents
Typical 600 DPI

printer
Low
200
Using Black/Gray Reproduction

Specifies the type of Black/Gray reproduction. Your options are:
v Force K Black/Gray
For RGB and Gray jobs, this option forces gray and black colors to use K-only
Black when ICC profile color processing is used.
v Preserve K Black/Gray
For CMYK jobs, this option preserves K-only Black regardless of ICC profile
color processing when your input job specifies K-only Black.
v Off
Standard Black/Gray reproduction method is used.
Using Default Rendering Intent

Specifies the default rendering intent for Image Data and Non-Image Data to use
for print jobs. Rendering intents indicate what you want a printer to do with colors
that are outside its gamut.
Note: If IPDS Color Management is not set to Use Color Management
Emulation, the color profile is only used for PDF print jobs.
v Perceptual
68
If an image includes any colors that are out-of-gamut for the printer, the printer
adjusts all the colors in the image, even those that are already in the gamut of
the printer, so they are all in-gamut and so they maintain their color
relationships to each other. The result is an image that is visually pleasing, but is
not colorimetrically accurate. The perceptual rendering intent is useful for
general reproduction of images, particularly photographs.
v Relative
If a print job includes colors that are out-of-gamut for the printer, the printer
substitutes the nearest in-gamut color; in-gamut colors are not adjusted. Colors
printed on papers with different media white points might not match visually.
The media white point is the color of the paper that the print job is printed on.
For example, if you print an image on white paper, on off-white paper, and on
blue paper using the media-relative colorimetric rendering intent, the printer
uses the same amount of ink or toner for each one and the resulting color is
technically the same. However, the images might seem different because your
eyes adjust to the color of the background and interpret the color differently.
This rendering intent is typically used for vector graphics.
v Saturation
If a print job includes colors that are out-of-gamut for the printer, the printer
replaces the out-of-gamut color with the nearest color in the gamut. It also
adjusts the in-gamut colors so that they are more vivid. Saturation is the least
used rendering intent, but it is useful for business graphics, such as images that
contain charts or diagrams.
v Absolute
All colors are mapped using the same method as the media-relative colorimetric
rendering intent, however, all colors are adjusted for the media white point. For
example, if you print an image on white paper, on off-white paper, and on blue
paper using the media-relative colorimetric rendering intent, the printer adjusts
the ink or toner used for each one. The resulting color is technically not same,
but the images might look the same because of the way your eyes interpret them
in relationship to the color of the paper. The absolute colorimetric rendering
intent is typically used for logos.
Using Printer Profiles

The Printer Profile drop-down menu allows you to select the ICC output printer
profile. The primary purpose of this profile is to adjust color for the type of media
being used and the amount of toner density desired.
Using PDF/IPDS Input Color and PDF Link Profiles

Specifies what color profile to use as input for print jobs. These define the profile
to use for the input color space. If you select Passthrough, no color management
will be performed for the Gray, RGB, or CMYK color space.
Note: If IPDS Color Management is not set to Use Color Management
Emulation, the color profile is only used for PDF print jobs.
Expert color adjustment

Note:
1. Ensure that the printer has been properly calibrated (see Color calibration on
page 71).
69
2. If you have used the correct CMR, ICC profile, or color management settings,
including the Printer Profile, and you want to fine tune the color, you can use
the Color Management Adjust button.
If you have already started printing and notice colors that need adjustment, you
can change the tone curves of the colors to compensate. Select Adjust to open the
Color Adjustment screen. There are two types of color adjustments:
v Color balance can be used to shift the intensities of colors from one hue to
another to achieve a neutral balance.
v Color curves can be used to give direct control over the colors that are
produced.
1. Choose a Library image from the drop-down menu at the top of the screen.
2. You can use the zoom control (1) to zoom into portions of the picture.
3. The tabs (2):
v Original - View the unchanged library image to help compare and observe
the changes that you make.
v Adjustments - Make additional color adjustments.
v Colors - Make a color selection from the library image.
4. The Adjustments tab allows you to adjust Brightness and Contrast (3), and
Color Balance (4).
5. The Color Balance tab is simpler and more intuitive adjustment for operator's
who are not as familiar with adjusting color.
6. The Color Curves tab is recommended for operator's who have more
experience adjusting color. There is a tone curve adjustment grid for each color.
This grid is separated by 3 vertical lines and 3 horizontal lines that represent
quarter tones. From the bottom left (0% tone), to the upper right (100% tone),
we see the junctions of the quarter-tones (5), the mid-tones (6), and the
three-quarter-tones (7).
v To increase the saturation of a tone, select a point in the grid above the line.
v To decrease the saturation of a tone, select a point in the grid below the line.
For example, in the figure below we have decreased the saturation of the
yellow mid-tones (8). You will see the results of this adjustment immediately in
the display. You can select Test Print to print some samples after you make the
adjustments.
70
6
5
2
8
3
4
Figure 12. The Color Adjustment screen
Color calibration
To achieve desired results for color printing, you must first perform a color
calibration of your printer. Calibration is performed using the X-Rite Eye-One Pro
spectrophotometer (non-UV filter version) and the X-Rite ColorPort program in
conjunction with the customization files from on the InfoPrint Pro C900AFP
Calibration Utilities CD supplied with your printer.
Note: The X-Rite Eye-One Pro spectrophotometer is a separately priced feature
and the X-Rite ColorPort program is a free software download. Please refer to the
readme file on the InfoPrint Pro C900AFP Calibration Utilities CD supplied with your
printer for instructions on how to download this software and to copy the
customization files to the InfoPrint Pro C900AFP Print Controller.
Setting up the spectrophotometer

Before you begin
Follow the instructions in the Quick Start Guide supplied with the X-Rite Eye-One
Pro to set up your spectrophotometer.
71
Procedure
1. Load the X-Rite ColorPort program from the InfoPrint-supplied CD onto your
Windows PC or Laptop following the instructions in the readme file on the
InfoPrint Pro C900AFP Calibration Utilities CD supplied with your printer.
2. Start the X-Rite ColorPort program.
3. Select the Measure Target tab.
4. From the Target drop-down list, select Target Manager. The Target Manager
displays.
5. Select Import in the Target Manager window.
6. Select the X-Rite ColorPort CD in its directory.
7. Select the file named "InfoPrint ProC900AFP 22-Step Target Ordered.xml" and
select Open.
9. Select the file named "InfoPrint ProC900AFP 22-Step Target Random.xml" and
select Open.
11. Select Close.
Scanning the calibration sheet

Before you begin
Place the media you want to calibrate in the input tray and select it for calibration.
Procedure
1. Select Printer Definition Color Management Calibration Print
Calibration Page on the operator console to print 5 calibration sheets (the
"ordered" calibration sheet is recommended). Use the 4th printed calibration
sheet as the target for scanning.
2. Start the X-Rite ColorPort program.
3. From the Target drop-down list, select the profile for the calibration sheet you
printed:
v InfoPrint ProC900AFP 22-Step Target Ordered.xml
v InfoPrint ProC900AFP 22-Step Target Random.xml
A color calibration target displays in the Measure Target field.
4. From the Measurement Device drop-down list, select X-Rite Eye-One Pro.
5. Select the Connect button. The Eye-One configuration window displays.
6. From the Measurement Mode pull-down list, select Strip.
7. Select the Calibrate button. The Calibrate window displays.
8. Follow the instructions in the Calibrate window and then select the Calibrate
button.
9. Place the printed, target calibration sheet on top of 2 blank sheets of the same
media in the X-Rite Setup Ruler. (Follow the instructions in the X-Rite Eye-One
Pro Quick Start Guide.)
10. Ensure there is sufficient white space at either end of the color ramp.
11. Start scanning with color ramp 1 by placing the scanner on the left side of the
color ramp over the white space.
12. Press and hold down the button on the left side of the scanner.
72
13. When you hear the beep on your PC, smoothly move the spectrophotometer
from left to right across the color ramp and release the button when you reach
the right side of the color ramp.
14. Move the scanner down the page to the next color ramp and repeat steps
scanning process until all 4 of the color ramps have been scanned.
15.
16.
17.
18.
Note: Check the image in the Measure Target window. If the color spread
does not go from light to dark in a similar manner for all four scans, perform
the scan again before saving and loading the calibration.
In the ColorPort window, select the Save Data button.
In the Save ColorPort Lin window, select ColorPort Linearization and click
the Save button.
Save the calibration file with a unique file name and the .lin file extension, for
example, mediatype1_calib.lin.
Place a USB drive in your PC and copy the calibration file you have created to
a USB drive.
19. Remove the USB drive from your PC.
Using the calibration file

Procedure
1. Place the USB drive containing the mediatype1_calib.lin calibration file you
created in the back of the operator console keyboard.
2. Select the Printer Definition Color Management Calibration Load
Calibration button.
3. Select the input tray that contains the media you want to calibrate.
4. Select the OK button. The Load File window displays.
5. Scroll to the filename that you saved on the USB drive and select it.
6. Select the OK button. If you are going to apply the calibration without
printing a verification page, go to step 15.
7. Select the Print Verification Page button. The verification page will print.
8. Scan the verification page. (See Scanning the calibration sheet on page 72.)
9. Save the calibration file with a unique file name and the .lin file extension
different than the calibration file name, for example, mediatype1_verify.lin.
10. Place a USB drive in your PC and copy the calibration file you have created to
a USB drive.
12. Place the USB drive containing the mediatype1_verify.lin verification file you
created in the back of the operator console keyboard.
13. Select the Load Verification Data button. The Accept Calibration window
displays.
14. The Accept Calibration window shows the values which are the differences
between the expected reference state maximum density and the calibrated
state maximum density. The value is either OK or negative. A negative value
means the calibrated density is lower than the reference density; a positive
means the calibrated density is higher than the reference density.
15. If the values are within the accepted range, choose either the Standard or
Custom radio button. Standard applies to all media in the media catalog
without a custom calibration. Custom applies only to the media type you
calibrated.
16. Select the OK button.
73
17. If the value is not within the accepted range, see Adjusting Calibration on
page 75.
Loading the calibration file from a web page

Before you begin
Ensure your remote terminal is enabled to view pop-up windows.
Procedure
1. From Printer Definition Network Remote Access select Online Access
(Web Pages) and then select Edit.
2. Select Yes in the Online Access (Web Pages) Enabled window and select OK.
3. Open a window in your browser and enter the printer host name in the
address field.
4. Log on to the Pro C900 AFP Online Access window as Administrator.
5. Select the Resources tab.
6. Select Color Calibration or Media Characterization.
7. Select Print Calibration.
8. Select the input tray that contains the media you want to calibrate.
9. In the entry field, enter the mediatype1.lin calibration file you created.
10. Select Load File.
11. Select the OK button in the pop-up window.
12. Select the Print Verification button. The verification page will print.
13. Scan the verification page. (See Scanning the calibration sheet on page 72.)
14. Save the calibration file with a unique file name and the .lin file extension
different than the calibration file name, for example, mediatype2.lin.
15. Place a USB drive in your PC and copy the calibration file you have created to
a USB drive.
17. Place the USB drive containing the mediatype2.lin calibration file you created in
the back of the operator console keyboard.
18. Select the Load Verification Data button. The Accept Calibration window
displays.
19. The Accept Calibration window shows the values which are the differences
between the expected reference state maximum density and the calibrated
state maximum density. The reported figures are a percentage value, either
negative or positive. A negative value means the calibrated density is lower
than the reference density; a positive means the calibrated density is higher
than the reference density.
20. If the values are within the accepted range, choose either the Standard or
Custom radio button. Standard applies to all media without a custom
calibration. Custom applies only to the media type you calibrated.
21. Select the OK button.
22. If the values are not within the accepted range, see Adjusting Calibration on
page 75.
74
Adjusting Calibration
About this task
If the difference between the expected reference state maximum density and the
calibrated state maximum density for one or more colors is negative, then this is
usually the result of a printer adjustment, an imaging surface defect, or toner or
developer with a substandard charge. To achieve a positive value for the difference
between the reference state and measured calibrated state, do these steps
iteratively, moving from step to step until a positive value is achieved:
Procedure
1. From the Control Panel, perform the following procedure:
a. User Tools Adj Skill Op SP3820 (Toner Density Adj)..
b. User Tools Maintenance Color Registration (MUSIC).
c. Calibrate and recheck numbers.
2. If still low:
a. User Tools Adjustment Settings for Operators SP2810 (Clear blurred
image).
b. User Tools Adjustment Settings for Operators SP3309 (Oil Removal
Mode).
c. User Tools Adjustment Settings for Operators SP2311 (Lube
Maintenance/ITB Clean).
d. Calibrate and recheck numbers.
3. If still low:
a. Print 50 A3 or 11" x 17" pages with 100% coverage of the offending color.
b. Calibrate and recheck numbers.
4. If still low:
a. Try step 1 again.
b. If after the second attempt with step 1 is still negative, then contact your
InfoPrint Solutions Company customer service representative.
75
Printer definition tab

The following tables describe all printer configuration items and the allowable
value options for each item. The factory default value options are underlined or
specified separately.
v Basic settings
v Manage Bins settings on page 78
v Date/Time settings on page 79
v
v
v
v
v
v
v
Resource Utilization settings (Service Access Only) on page 80

Version settings (information only) on page 81
Color Management settings on page 82
IPDS settings on page 85
PDF settings on page 87
Ethernet adapters settings on page 89
IPDS TCP/IP settings on page 91
v FTP settings on page 92

v LPR Settings on page 96
v
v
v
v
v
Hot Folders settings on page 98

AppleTalk Settings on page 100
Push Print Settings on page 100
v Remote Access settings on page 102

v Restricted Access settings on page 104
v Network Status (information only) on page 105
v Features on page 106
Basic settings
Important! Some items may be grayed out or not shown on some models.
Note: Items in the left column in bold will appear for the default Operator user.
Items not in bold will only appear for the Administrator user unless access to these
items is granted to the operator.
Table 14. Settings for Printer Definition Printer Basic
Printer Definition Printer Basic
Item
Description
Options
Printer Name
Specifies the name of the printer.
Printer Location
Specifies the location of the printer.
Automatic Input
Tray Switching
Specifies whether the input tray will automatically switch v Yes

to the next tray when it is empty.
v No
Output Jogging
Specifies where to jog the printed output.
v None
v On Separator Page
v On Job Boundary
Automatic Stacker
Linking
76
Specifies whether to automatically link the stackers.
Table 14. Settings for Printer Definition Printer Basic (continued)

Toner Density
Specifies the density of the toner to be applied to the

paper.
v Good
v Better
v Premium
Stop on Toner Low
Language
Specifies whether the printer stops printing when a low

toner condition is present.
Specifies the language used for all text within the console
panels and windows.
Note: This affects only operator and administrator access
levels. Service-level access always displays the console in
English.
v Yes
v No
v English
v Spanish
v German
v French
v Italian
v Brazilian Portuguese
v Russian
Keyboard Language
(service only)
Indicates which keyboard is used. This entry changes the

language used for all text within the console panels and
windows.
v English
v Spanish
v German
v French
v Italian
v Brazilian Portuguese
v Russian
Output Bin
Specifies which output bin will be used.
Activity Log Button

Enabled
Specifies whether the Activity Log Button is enabled.

v Yes
v No
77
Manage Bins settings

Table 15. Settings for Printer Definition Printer Manage Bins
Printer Definition Printer Manage Bins
Item
Description
Options
Input Trays
Select the input tray item to enable or disable.
v Enable
v Disable
Output Bins
Select the output bin item to enable or disable.
v Enable
v Disable
78
Date/Time settings
Table 16. Settings for Printer Definition Printer Date/Time
Printer Definition Printer Date/Time
Item
Description
Date and Time
Specifies the date and time. The time is a 24-hour clock.

To adjust, highlight the field you want to change and
press the arrow up or arrow down.
Time Zone
Specifies the time zone or a location to use to set the time v Country
zone.
v City
Time Source
Select a time source to define how the time settings are

input to the printer.
Manual uses the time input specified in the Date and
Time field above.
Options
v Manual
v Specific Network Server
v Any Network Server
Specific Network Server uses the time input from the

network time server specified in this field. When this
option is selected, entry fields for specifying the name
and type of the network time server are displayed. In the
Time Server Name field in the resulting Network
window, specify the network name or IP address of the
specified network time server that the printer will request
the date and time from. In the Time Server Type field,
select the time protocol (Time or SNTP) of the specified
network time server that the printer will request the date
and time from.
Any Network Server uses the time input from any
available network time server that the printer can find.
Note: When DHCP Plug-and-Play is set to On, the
additional fields that appear for the Specific Network
Server are not available.
Network
(service only)
Specifies the Time Server Name and Time Server Type.

This is used by service personnel to define the Time
Network server setup information.
v SNTP
v Time
79
Resource Utilization settings (Service Access Only)

Table 17. Settings for Printer Definition Printer Resource Utilization
Printer Definition Printer Resource Utilization
Item
Description
Options
IPDS Font Usage
Specifies the amount of memory that the printer control

unit uses for font management. Select the font usage
according to the type of print jobs you run.
v High
v Medium
v Low
Select Low font usage for jobs using a normal number of

fonts with normal point sizes, but not double-byte fonts.
Medium font usage indicates an abnormal SBCS
(single-byte character set) printing mode; select it for jobs
using a large number of fonts or very large point sizes,
but not double-byte fonts. High font usage is primarily
for double-byte font jobs.
IPDS Page Segment
Usage
Allocates space for IPDS page segments and overlays. Set v Unlimited (Disk)
to Low if the size or number of page segments and
v High (RAM)
overlays is a small. Set to High if the size or number of
v Medium (RAM)
page segments and overlays is large.
v Low (RAM)
IPDS Overlay Usage
Sets overlay caching. Set to None if overlays are not

reused multiple times or if overlays are not reused in the
same location on subsequent pages.
v High
v Medium
v Low
v None
IPDS Input Buffer

Size
IPDS Output Buffer

Size
Allocates space for the IPDS data that has been received
from the server but has not yet been processed by the
control unit. Set to Low if pages contain little data. Set to
High if printing pages with large amounts of data (such
as large images).
v High
Allocates space for ready-to-print pages, including pages

between the transfer points of a duplex printer. Set the
value to Low if these conditions are met:
v High
v The pages contain little data
v Medium
v Low
v Medium
v Low
v This is a simplex printer

Set the value to High if this condition is met:
v The pages contain large amounts of data, especially
shaded areas
PDF Segment Buffer
Size
PDF Output Buffer

Size
Allocates space for the IPDS data that has been received
from the server but has not yet been processed by the
control unit. Set to Low if pages contain little data. Set to
High if printing pages with large amounts of data (such
as large images).
v High
Allocates space for ready-to-print pages. Set the value to

Low if these conditions are met:
v High
v The pages contain little data

v This is a simplex printer
Set the value to High if this condition is met:
v The pages contain large amounts of data, especially
shaded areas
80
v Medium
v Low
v Medium
v Low
Version settings (information only)

Table 18. Settings for Printer Definition Printer Version
Printer Definition Printer Version
Item
Description
IPDS Type/Model
Displays the IPDS type and model.
Machine Serial
Displays the printer serial number.
Code Level
Displays the printer code level.
EC Level
Displays the printer EC level.
OS Level
(service only)
Displays the printer OS level.
Hardware
Accelerator Level
(service only)
Displays the printer hardware accelerator level.
Options
81
Color Management settings

Note: Options for items set on the Color Management tab become the Printer
Default settings. These settings may be overridden by the print media settings or
the job properties.
Table 19. Settings for Printer Definition Color Management
Printer Definition Color Management
Item
Description
Options
Black/Gray
Reproduction
Specifies the type of Black/Gray reproduction.
v Force K Black/Gray
For RGB and Gray jobs, this option forces gray and black v Preserve K Black/Gray
colors to use K-only Black when ICC profile color
v Off
processing is used.
For CMYK jobs, this option preserves K-only Black
regardless of ICC profile color processing when your
input job specifies K-only Black.
Color Mode
Specifies either color or monochrome is used for printing. v Color

v Monochrome
IPDS Printer Profile
Specifies the default printer profile for IPDS.
Default Rendering
Intent
Specifies the default rendering intent for Image Data and v Perceptual
Non-Image Data to use for PDF jobs. Rendering intents
v Relative
indicate what you want a printer to do with colors that
v Saturation
are outside its gamut.
v Absolute
v Perceptual
If an image includes any colors that are out-of-gamut
for the printer, the printer adjusts all the colors in the
image, even those that are already in the gamut of the
printer, so they are all in-gamut and so they maintain
their color relationships to each other. The result is an
image that is visually pleasing, but is not
colorimetrically accurate. The perceptual rendering
intent is useful for general reproduction of images,
particularly photographs.
v Relative
If a print job includes colors that are out-of-gamut for
the printer, the printer substitutes the nearest in-gamut
color; in-gamut colors are not adjusted. Colors printed
on papers with different media white points might not
match visually. The media white point is the color of the
paper that the print job is printed on. For example, if
you print an image on white paper, on off-white paper,
and on blue paper using the media-relative
colorimetric rendering intent, the printer uses the same
amount of ink or toner for each one and the resulting
color is technically the same. However, the images
might seem different because your eyes adjust to the
color of the background and interpret the color
differently. This rendering intent is typically used for
vector graphics.
82
Table 19. Settings for Printer Definition Color Management (continued)

v Saturation
If a print job includes colors that are out-of-gamut for
the printer, the printer replaces the out-of-gamut color
with the nearest color in the gamut. It also adjusts the
in-gamut colors so that they are more vivid. Saturation
is the least used rendering intent, but it is useful for
business graphics, such as images that contain charts
or diagrams.
v Absolute
All colors are mapped using the same method as the
media-relative colorimetric rendering intent, however,
all colors are adjusted for the media white point. For
example, if you print an image on white paper, on
off-white paper, and on blue paper using the
media-relative colorimetric rendering intent, the printer
adjusts the ink or toner used for each one. The
resulting color is technically not same, but the images
might look the same because of the way your eyes
interpret them in relationship to the color of the paper.
The absolute colorimetric rendering intent is typically
used for logos.
Printer Profile
Specifies the ICC Color Profile to use for Image Data and
Text/Graphics Data.
PDF Input Color

Profiles
Specifies the default for Image Data and Text/Graphics

Data to use for various input color spaces.
Note: Options shown for Gray, RGB, and CMYK can
vary depending on printer configuration.
v Gray
Passthrough
Identity
AdobeGray20
v RGB
Passthrough
sRGB
SMPTE-C
v CMYK
Passthrough
EuroscaleCoated
USWebCodedSWOP
JapanColor2001Coated
83
Table 19. Settings for Printer Definition Color Management (continued)

Manage Profiles
(button)
Profiles
Specifies Output or Input color profiles.
v Output Printer Profiles
v Input Profiles: Gray
v Input Profiles: RGB
v Input Profiles: CMYK
v Color Substitutions
Details
Displays the File Name, Description, Version, and Install
Date of the color profile.
Add Profile From USB
Adds a new profile from a USB device.
Save Profile on USB
Selects an ICC profile and then save it to a USB device.
Delete
Deletes an ICC profile.
Adjust
(button)
Do not adjust the color settings unless you understand

how to work with color. See the publication Preparing
Documents for Color Printing for more information.
Advanced
(button)
Displays advanced color management settings. Control

settings can be adjusted by administrative users. For
more information about these controls, see Table 20 and
the Preparing Color Documents for Printing publication.
Calibration
(button)
Starts the color calibration procedure.
v Color Balance
v Color Curves
See Color calibration on page 71 for information about

scanning and loading color information.
Table 20. Settings for Printer Definition Color Management Advanced (button)
Printer Definition Color Management Advanced (button)
Item
Description
Printer Profile Source
Options
v Include Hostbased CMRs
v Suppress Hostbased CMRs
IPDS Color Management

IPDS
v Use Hostbased CMRs

v Use PDF Color Management
for EPS/PDF Objects
v Use Color Management
Emulation
Object Oriented
Rendering
Specifies whether to show the Input Profiles, Printer

Profiles, and Rendering Intent for object oriented
rendering on the following panels:
v Job Edit Panel
v Protocol Edit Panel
v Color Management Panel
v Manage Media Edit Panel
.
84
v No
v Yes
Table 20. Settings for Printer Definition Color Management Advanced (button) (continued)
Printer Definition Color Management Advanced (button)
Default Rendering
Intent
Specifies whether to show the Color Management, Paper

Media, and Print Protocol and Job Property for default
rendering intent on the following panels:
v No
v Yes
v Job Edit Panel

Printer Profiles
Specifies whether to show the Color Management, Paper

Media, Front of Paper/Back of Paper, and Print Protocol
and Job Property for the printer profile on the following
panels:
v No
v Yes
v Job Edit Panel

Input Color Profiles Specifies whether to show the Color Management, Paper v No
Media, and Print Protocol and Job Property for the input
v Yes
color profile on the following panels:
v Job Edit Panel
DeviceLink Profiles
Specifies whether to use a DeviceLink profile.
v No
v Yes
Halftone Screening
Specifies whether to show the Color Management and

v No
Print Protocol and Job Property for halftone screening on
v Yes
the following panels:
v Job Edit Panel
Restore to Factory
Defaults (button)
Restores the color management to factory defaults.
IPDS settings
Note: Other items can be available depending on what hardware options have
been added to the printer.
Table 21. Settings for Printer Definition PDL IPDS
Printer Definition PDL IPDS
Item
Description
IPDS Type/Model
Displays the IPDS type and model. Information only.
Default Paper Supply Specifies the input tray to use.

Options
v Tray 1
v Tray 2
v Tray 3
85
Table 21. Settings for Printer Definition PDL IPDS (continued)

IPDS Resolution
Specifies the IPDS resolution to be used.
v 240
v 300
v 600
v Automatic
Reprint Pages After

Jams
Specifies whether the host system retransmits pages after

a media jam, halt, or emergency stop has been cleared.
v Yes - All lost pages are automatically retransmitted and
reprinted.
v Yes
v No
v No - No lost pages will be retransmitted. Any missing

or damaged pages must be manually recovered.
Logical Page
Increment
Specifies expansion of the logical page size, for cases

where the printed page is larger than the valid printable
area, without errors being set.
0 to 20 pels
The value entered will increase the valid printable area

by that number of pels in all directions. Please review
your applications to ensure that this setting does not
cause loss of data, such as printing off the physical page.
3130 Bar Code
Emulation
Specifies whether the printer operates in 3130 Bar Code

Compatibility mode.
v Yes
Single-byte Font
Smoothing
Specifies whether or not to smooth the edges of raster

single-byte fonts.
v Yes
Double-byte Font
Smoothing
Specifies whether or not to smooth the edges of

double-byte raster fonts.
v Yes
Select Yes to scale GOCA line widths according to the

scale-to-fit ratio when the GOCA mapping is set to
scale-to-fit. Select No when you do not want to scale
GOCA line widths.
v Yes
v No
v No
v No
Suppress Off Page

Errors
Scale GOCA Lines
86
v No
PDF settings
Note: Options for items set on the PDF tab become the Printer Default settings or
referenced in your protocol settings and Job Manager.
Table 22. Settings for Printer Definition PDL PDF
Printer Definition PDL PDF
Item
Description
Options
Jam Recovery
Specifies whether or not jam

recovery is done by the printer.
v On
Snapshot Match Policy
v Off
Specifies whether or not the

v Exact Match
currently loaded snapshot can be
v Media Match
considered for reuse when a new job
specifies it.
Exact Match specifies that if any
changes have been made to the
Snapshot, it must be reloaded and
cannot be considered for reuse.
Media Match specifies that as long
as no media parameters have
changed in the Snapshot, the
Snapshot can be considered for
reuse.
Job Fidelity
Specifies whether or not to print a

job based on the fidelity of the job.
v Abort Job
v Print Anyway
v Save and Hold
Delete PostScript user fonts

(button)
Delete PostScript User Fonts
(button)
When you select this button, all user

installed ASCII PostScript fonts will
be deleted when the system restarts.
This will remove downloaded fonts
from the spool area.
Select OK or Cancel on the

confirmation screen.
87
Table 22. Settings for Printer Definition PDL PDF (continued)

Default Job
Properties
button
General (tab)
On Job Receipt
v Print
v Hold
Save Job Source
v Yes
v No
Priority
10 to 90. Default is 50.
Rotation
v 0
v 90
v 180
v 270
Job Processing (tab)
Font Substitution
v Yes
v No
Separator Page Processing
v Yes
v No
Job Input Features

(tab)
Use PS DSC Optimization
v Yes
(PostScript Document Structure

Comment)
v No
Input Media Name
v Name of defined media
Separator Page Media Name
Front Cover Media Name
Back Cover Media Name
Collate
v Yes
v No
PDF Reverse Print Order

Job Output Features
(tab)
v Yes
v No
Face Up Output
v Yes
v No
88
Separator Page Output Bin
v Do Not Print
v Finisher Proof Tray
Ethernet adapters settings

Table 23. Settings for Printer Definition Network Attachments
Printer Definition Network Attachments and then select an adapter and select Edit...
Item
Description
Primary
Information only
Card
Displays what adapter card is installed. Information only.
Hardware Address
Displays the hardware (MAC) address for the selected

adapter. Information only.
Media Speed
Specifies the speed of the network connection. The Media

Speed setting includes both the speed and duplex setting.
The Media Speed setting of the printer must match the
media speed and duplex setting of the link partner
(usually an Ethernet switch). If you have difficulty
getting a connection to work, make sure that both the
speed and duplex settings of the printer and the link
partner are the same. For example, an Auto setting in the
printer may result in poor communication with a switch
port that is set to 100-Full. In this case, set both the
printer and the switch to Auto or 100-Full.
Note: For use with a gigabit link partner the printer must
be set to "Auto Negotiation".
DHCP Addressing
Options
v Auto Negotiation
v 100 Full Duplex
v 100 Half Duplex
v 10 Full Duplex
v 10 Half Duplex
Specifies whether the printer sends Dynamic Host

v On
Configuration Protocol (DHCP) requests to the server to
v Off
have an IP address assigned to the printer at bootup. The
default setting is On. As part of the DHCP
communication, the printer requests that the DHCP
server register the printer's IP host name with the DNS
server.
v Off - the printer does not send DHCP addressing
requests.
v On - the printer attempts to get IP addressing using
the DHCP protocol.
Note:
1. The printer requests that the DHCP server register the
printer host name with a DNS server.
2. The printer attempts to obtain information from a
DHCP server up to the time limit specified in DHCP
Time Out.
DHCP Time Out
Specifies the number of seconds the printer waits for

responses from the DHCP server. A server will normally
respond in a few seconds; however, in network
configurations that include switches, a switch can block
network activity to or from a new station for a minute or
more. During this time the printer's DHCP broadcasts
may be blocked by the switch. Increasing the DHCP
Timeout value allows more time for the printer to retry
the DHCP broadcast and connect to the DHCP server.
1 to 300
Default is 60
89
Table 23. Settings for Printer Definition Network Attachments (continued)

DHCP Plug-and-Play Specifies if DHCP plug-and-play is enabled or disabled.
Enabling plug-and-play causes the printer to request
several values from the DHCP server. The values the
printer requests include: the address of the DNS servers,
SMTP server, Time server, SNTP server, and Time Zone.
v Enable
v Disable
The printer uses the values received from the DHCP

server to update its configuration. If no value is provided
by the DHCP server, the respective value is null.
IP Address
Specifies the Internet protocol (IP) address of the printer

in dotted decimal format. Get this value from your LAN
administrator. This value must match the IP address
value in the host PSF configuration.
X.X.X.X where X 255
This value must be set for each configuration.

Note: This field is not available for editing when DHCP
Addressing is On.
Subnet Mask
Specifies the mask that identifies the local subnet in

dotted decimal format. Get this value from your LAN
administrator.
Addressing is On.
X.X.X.X where X 255
Gateway Address
Specifies the IP address of the default gateway in dotted

decimal format. Get this value from your LAN
administrator.
Addressing is On.
X.X.X.X where X 255
Internet Name of
Local Host
Specifies the Internet name of the local host. If this field

is left blank, the default host name will be used. To
change the host name, type a new host name into this
field.
Domain Name of
Local Host
Specifies the Domain Name. Obtain this value from your

network administrator.
Addressing is On.
X.X.X.X where X is an
alphanumeric character
IP Address of
Primary DNS Server
Specifies the IP addresses in dotted decimal format for

the primary DNS servers. A DNS server translates
network names into dotted decimal addresses.
Plug-and-Play is Enabled.
X.X.X.X where X 255
IP Address of
Secondary DNS
Server
Specifies the IP addresses in dotted decimal format for

the secondary DNS servers. A DNS server translates
network names into dotted decimal addresses.
Plug-and-Play is Enabled.
X.X.X.X where X 255
90
IPDS TCP/IP settings

Table 24. Settings for Printer Definition Network Attachments
Printer Definition Network Attachments and then select IPDS TCP/IP. Select Edit... to access the following
items:
Item
Description
Options
TCP Port
Specifies the TCP socket address of the attachment.

1024 to 65535
Note: The TCP Port numbers specified in the printer
configuration must match the PORT numbers assigned in Default is 5001.
the host PSF system.
Data Timeout
Specifies the number of seconds the printer waits for data 0 to 300 seconds
before it determines there is no more data to receive for
Default is 0 (infinite)
the job. The printer then ends the job and checks other
interfaces for new jobs. Valid values are 0 to 300. Zero
specifies an infinite timeout period, where printing is
completely dependent on the host system to end the
connection. Zero is the default for TCP protocols.
Priority
Specifies the priority of jobs sent over this protocol.
91
FTP settings
Some settings for FTP settings will default to settings previously set in Color
Management settings on page 82 and PDF settings on page 87. Your options for
these settings are as follows:
Use Printer Default Uses the previously defined settings.
Default Ignores the Printer Default and uses the settings set here unless specified
in the print job.
Override Allows you to override the settings in the print job.
Table 25. Settings for Printer Definition Network Attachments Ethernet Protocols FTP
Definition Item
Description
Value Options
Printer Definition Network Attachments Ethernet Protocols FTP

Note: Select Edit... or Install... to access configuration items.
Settings tab
Data Timeout
On Job Receipt
Specifies the number of seconds the printer waits for

data before it determines there is no more data to
receive for the job. The printer then ends the job and
checks other interfaces for new jobs. Valid values are 0
to 300. Zero specifies an infinite timeout period, where
printing is completely dependent on the host system to
end the connection.
0 to 300 seconds
Specifies whether to print or hold the job when it is

received.
v Print
Default is 15 seconds
v Hold
v Use Printer
Setting
v Override
Job Processing Tab

Save Job Source
Specifies whether to keep the source instead of deleting v Yes

it after it prints.
v No
v Use Printer
Setting
v Override
Priority
Specifies the priority of jobs sent over this protocol.
10 through 90
50 is the (default)
v Use Printer
Setting
v Override
Snapshot
Specifies the Snapshot to use for the job.
List of currently defined Snapshots.

Default is Any.
Rotation
Specifies how to much rotate the print image.
0/90/180/270
v Use Printer
Default
v Default
v Override
Font Substitution
Specifies whether the printer substitutes available fonts

for fonts missing in a job.
v Yes
v No
v Use Printer
Default
v Default
v Override
Separator Page
Processing
Specifies whether to use a separator page between jobs. v Yes

v No
v Use Printer
Setting
v Override
92
Table 25. Settings for Printer Definition Network Attachments Ethernet Protocols FTP (continued)
Definition Item
Description
Value Options
Use PS DSC
Optimization
v Use Printer
Setting
v Yes
v No
v Override
Job Input Features Tab
Input Media
Name
Specifies the name of the input media.
v Use Printer Default

v Default
v Override
Separator Page
MediaName
Specifies the name of the media for the separator page.
Front Cover
Media Name
Specifies the name of the media for the front cover.
v Use Print Setting

v Override
v Default
v Override
Back Cover Media Specifies the name of the media for the back cover.
Name

v Default
v Override
Job Output Features Tab

Copies
Specifies the number of copies to print. Text field.
v Default
v Override
Page Range
Specifies the range of pages to print. Text field.
v Default
v Override
Collate
Specifies whether pages should be collated. Yes or No .

v Default
v Override
PDF Reverse Print Specifies whether to print from the last page to the
Order
first. Yes or No .

v Default
v Override
Face Up Output
Specifies whether to have the output face up. Yes or No v Use Printer Default
.
v Default
v Override
Duplex
Specifies duplex (two-sided) or simplex (one-sided)

printing.
v Front Side
Simplex
v Use Printer
Default
v Two Sided
Normal (Flip
Long Edge)
v Default
v Override
v Two Sided
Tumble (Flip
Short Edge)
Separator Page
Output Bin
Specifies the output bin for the separator page.
v Use Printer Setting

v Override
Printer Output Features Tab

Output Bin
Specifies the bin for the printed output.
93
Definition Item
Description
Value Options
Finishing Options
Specifies the finishing options.

Note: If your output feature has a stapling function,
see Stapling jobs on page 19 for more information.
Color Management
Note: What options are available depends on what options you set in Color Management settings on page 82.
Black/Gray
Reproduction
Specifies the type of Black/Gray reproduction.
v Force K
Black/Gray
For RGB and Gray jobs, this option forces gray and
black colors to use K-only Black when ICC profile color v Preserve K
Black/Gray
processing is used.
v Off
For CMYK jobs, this option preserves K-only Black
regardless of ICC profile color processing when your
input job specifies K-only Black.
v Use Printer
Default
v Default
v Override

Color Mode
Specifies either color or monochrome is used for

printing.
v Color
v Monochrome
v Use Printer
Default
v Default
v Override
Halftoning
Specifies which halftone option for this job.
v 150dot
v 200dot
v Use Printer
Default
v 200line
v Default
v 106dot
v Override
Specifies the default rendering intent for Image Data to

use for PDF jobs. Rendering intents indicate what you
want a printer to do with colors that are outside its
gamut.
Note: See Color Management settings on page 82 for
a definition of the Perceptual, Relative, Saturation, and
Absolute options.
v Perceptual
v Relative
v Use Printer
Default
v Saturation
v Default
v Absolute
v Override
Specifies the default rendering intent for Non-Image

Data to use for PDF jobs. Rendering intents indicate
what you want a printer to do with colors that are
outside its gamut.
Note: See Color Management settings on page 82 for
a definition of the Perceptual, Relative, Saturation, and
Absolute options.
v Perceptual
v Relative
v Use Printer
Default
v Saturation
v Default
v Absolute
v Override
Front Side Printer

Profile for Image
Data
Specifies the printer profile to use for image data for

the front side of sheet.
Front Side Printer

Profile for
Non-Image Data
Specifies the printer profile to use for non-image data

for the front side of sheet.
Back Side Printer

Profile for Image
Data
Specifies the printer profile to use for image data for

the back side of sheet.
Rendering Intent
for Image Data
Rendering Intent
for Non-Image
Data
94
v Default
v Override
v Default
v Override

v Default
v Override
Definition Item
Description
Back Side Printer

Profile for
Non-Image Data
Specifies the printer profile to use for non-image data

for the back side of sheet.
Input Color and

Link Profiles for
Image Data
Specifies what color profile to use as input for Image

Data.
Value Options
v Default
v Override
v CMYK
v RGB
v Use Printer
Default
v Grayscale
v Default
v Override
Input Color and

Link Profiles for
Non-Image Data
Specifies what color profile to use as input for

Non-Image Data.
v CMYK
v RGB
v Use Printer
Default
v Grayscale
v Default
v Override
95
LPR Settings
Some settings for LPR settings will default to settings previously set in Color
Management settings on page 82 and PDF settings on page 87. Your options for
these settings are as follows:
in the print job.
Table 26. Settings for Printer Definition Network Attachments Ethernet Protocols LPR
Definition Item
Description
Value Options
Printer Definition Network Attachments Ethernet Protocols LPR

Settings tab
On Job Receipt

received.
v Print
v Hold
Data Timeout
Specifies the number of seconds the printer waits for data 0 to 300 seconds
before it determines there is no more data to receive for
the job. The printer then ends the job and checks other
interfaces for new jobs. Valid values are 0 to 300. Zero
specifies an infinite timeout period, where printing is
completely dependent on the host system to end the
connection.
Queue 1 Enabled
Specifies whether LPR queue 1 is enabled.
v Yes
v No
Queue 1 Name
Specifies the name of LPR queue 1.
v PASS - data passes through

without modification.
v TEXT - Unix style line-end
patch is applied.
v default - data passes through
Queue 1 Filtering
Enabled
Specifies whether text filtering for LPR queue 1 is

enabled.
v Yes
Queue 2 Enabled
v Yes
v No
v No
Queue 2 Name

patch is applied.
Queue 2 Filtering
Enabled

enabled.
Queue 3 Enabled
v Yes
v No
v Yes
v No
96
Table 26. Settings for Printer Definition Network Attachments Ethernet Protocols LPR (continued)
Definition Item
Description
Value Options
Queue 3 Name

patch is applied.
Queue 3 Filtering
Enabled

enabled.
v Yes
Queue 4 Enabled
v Yes
v No
v No
Queue 4 Name
FONTS
Job Processing Tab

See the Job Processing Tab in Table 25 on page 92 for a description of these settings.
See the Job Input Features Tab in Table 25 on page 92 for a description of these settings.
See the Job Output Features Tab in Table 25 on page 92 for a description of these settings.
See the Printer Output Features Tab in Table 25 on page 92 for a description of these settings.
Color Management Tab
See the Color Management Tab in Table 25 on page 92 for a description of these settings.
97
Hot Folders settings

Some settings for Hot Folder settings will default to settings previously set in
Color Management settings on page 82 and PDF settings on page 87. Your
options for these settings are as follows:
in the print job.
Table 27. Settings for Printer Definition Network Attachments Ethernet Protocols Hot Folders
Definition Item
Description
Value Options
Printer Definition Network Attachments Ethernet Protocols Hot Folders

Settings tab
Folder name
Specifies the name of the hot folder.
Text field
On Job Receipt

received.
Print or Hold
Job Processing Tab

Port 2501 Settings

Some settings for Port 2501 Settings will default to settings previously set in
in the print job.
Table 28. Settings for Printer Definition Network Attachments Ethernet Protocols Port 2501
Definition Item
Description
Value Options
Printer Definition Network Attachments Ethernet Protocols Port 2501

Settings tab
98
Table 28. Settings for Printer Definition Network Attachments Ethernet Protocols Port 2501 (continued)
Definition Item
Description
Value Options
Data Timeout
Job Type
Text field
Specifies the type of job.
v Print Jobs
v Unidirectional Font Jobs
v Bidirectional Jobs
On Job Receipt

received.

v Override
Job Processing Tab

Port 9100 Settings

Some settings for Port 9100 Settings will default to settings previously set in
in the print job.
Table 29. Settings for Printer Definition Network Attachments Ethernet Protocols Port 9100
Definition Item
Description
Value Options
Printer Definition Network Attachments Ethernet Protocols Port 9100

Settings tab
Data Timeout
Job Type
Text field
Specifies the type of job.
v Print Jobs
v Unidirectional Font Jobs
v Bidirectional Jobs
On Job Receipt

received.

v Override
Job Processing Tab

99
Table 29. Settings for Printer Definition Network Attachments Ethernet Protocols Port 9100 (continued)
Definition Item
Description
Value Options
AppleTalk Settings
Table 30. Settings for Printer Definition Network Attachments Ethernet Protocols
AppleTalk
Definition Item Description
Value Options
Printer Definition Network Attachments Ethernet Protocols AppleTalk

Data Timeout
0 to 300 seconds
Specifies the number of seconds the printer
waits for data before it determines there is
no more data to receive for the job. The
printer then ends the job and checks other
interfaces for new jobs. Valid values are 0 to
300. Zero specifies an infinite timeout period,
where printing is completely dependent on
the host system to end the connection.
Printer Name
The name of the printer.
Current Zone
Desired Zone
Network
Address
The IP address of the printer.
Priority
Specifies the priority of jobs sent over this

protocol.
Push Print Settings

Some settings for Push Print Settings will default to settings previously set in
in the print job.
100
Table 31. Settings for Printer Definition Network Attachments Ethernet Protocols Push Print Settings
Definition Item
Description
Value Options
Printer Definition Network Attachments Ethernet Protocols Push Print Settings

Settings tab
Data Timeout
On Job Receipt
Text field
received.

v Override
Job Processing Tab

101
Remote Access settings

Table 32. Settings for Printer Definition Network Remote Access SNMP
Printer Definition Network Remote Access SNMP. Select Edit... to access the following items:
Item
Description
Options
SNMP Agent
Enabled
Specifies whether the printer can be accessed using

SNMP.
v Yes
Allow to Configure
Printer
Specifies whether the printer can be configured using

SNMP.
v Yes
SNMP Trap Host

(button)
Enter the IP address of a trap host in dotted decimal

format.
X.X.X.X where X 255
SNMP Community
Name (button)
publicThis is a standard community.
v No
v No
v Read
v Write
ibmpsc_adminThis is the default community name

used by InfoPrint network print management tools.
v Read
ibmpsc_jobThis is the default community name used

by InfoPrint network print job monitoring tools.
v Read
AccessThis entry is set for each SNMP community

name.
v Write
v Write
v Read
v Write
v None
Printer Definition Network Remote Access Online Access (Web Pages). Select Edit... to access the following
items:
Online Access (Web
Pages) Enabled
Select Yes to allow Online Access (Web Pages) access to

the printer.
v Yes
Remote Console
Select Yes to allow Remote Console access to the printer.
v Yes
v No
v No
Clear Online Access
Log (button)
Clears the online access log
Show Online Access

Log (button)
Displays the online access log.
Printer Definition Network Remote Access E-mail. Select Edit... to access the following items:
E-mail Enabled
Printer Supplies
E-mail Address
Select Yes to enable e-mail notification so that

information about certain printer conditions and internal
traces can be sent to support personnel using e-mail. If
this combo box is grayed out, make sure an Ethernet
adapter is installed (Printer Definition -> Network ->
Attachments).
Specifies the printer supplies e-mail address to use when
sending supplies information. Multiple e-mail addresses
must be separated by a space.
Select the Test button to send a test e-mail to the address.
Printer Problems
E-mail Address
Specifies the printer problems e-mail address to use when

sending problem information. Multiple e-mail addresses
102
v Yes
v No
Table 32. Settings for Printer Definition Network Remote Access SNMP (continued)
Printer Service
E-mail Address
Specifies the printer service e-mail address to use when

sending service information. Multiple e-mail addresses
Default Trace E-mail

Destination
Specifies the e-mail address of the support person who

will receive trace data generated by the printer. This is
normally an InfoPrint Solutions Company support
person. Trace information contains internal debug data
that is used to diagnose printer problems. Trace
information is sent as an attachment to the e-mail.
Multiple e-mail addresses are not allowed.
SMTP Mail Server

Hostname or IP
Address
Specifies the IP host name or the IP address of the Simple

Mail Transport Protocol (SMTP) server. If a host name is
entered the printer will resolve the name to an IP address
using the DNS server specified by the DNS entries. The
printer sends e-mail it generates to this server. Select
Show SMTP Log to access the SMTP server connection
log, which may be useful for debugging e-mail
notification problems.
Plug-and-play is enabled. When DHCP Plug-and-Play is
enabled, the printer requests the address of the SMTP
mail server from the DHCP server.
Show SMTP Log

(button)
Displays the SMTP log.
Clear SMTP Log

(button)
Clears the SMTP log.
Printer Definition Network Remote Access PRSCD and then select Edit... to access the following items:
PRSCD E-mail
Address
Specifies the e-mail address where to send PRSCD e-mail

alerts about supplies.
Send PRSCD E-mail

(button)
Refreshes PRSCD data.
Show PRSCD Log

(button)
Displays PRSCD data.
103
Restricted Access settings

Table 33. Settings for Printer Definition Network Restricted Access
Printer Definition Network Restricted Access
Item
Description
Options
Print Jobs
Specifies whether IP address restrictions apply to print

jobs. If restricted, jobs originating from IP addresses
outside the restricted ranges are not accepted. If
unrestricted, print jobs can be accessed from any
originating IP address.
v Unrestricted
v Restricted
SNMP
Specifies whether IP address restrictions apply to SNMP v Unrestricted

clients. If restricted, SNMP clients at IP addresses outside
v Restricted
the restricted ranges are ignored. If unrestricted, this
function can be accessed from any originating IP address.
Online Access (Web

Pages)
Specifies whether IP address restrictions apply to Online

Access (Web Pages). If restricted, Online Access
originating from IP addresses outside the restricted
ranges are ignored.
v Unrestricted
Productivity
Tracking Feature
Specifies whether IP address restrictions apply to the

Productivity Tracking Feature. If restricted, access
originating from IP addresses outside the restricted
ranges are ignored.
v Unrestricted
v Restricted
v Restricted
Printer Definition Network Restricted Access and then select Edit Ranges... to access the following items:
v Inactive
v Active
These entries allow you to make the specified IP address

ranges active. Multiple IP address ranges can be
combined to control access to the restricted functions.
Select Active for each IP address range to include the
range in the set of addresses that are allowed to access
the restricted functions.
Examples:
v If you restrict SNMP to IP address ranges 10.1.1.1
through 10.1.1.5, only SNMP client accesses that
originate from an address in that address range will be
allowed.
v If you restrict Print Jobs to only one IP address
(specify the range as 10.1.1.1 through 10.1.1.1), only
print jobs that originate from that IP address will be
accepted.
104
v Inactive
v Active
Network Status (information only)

Table 34. Settings for Printer Definition Network Status
Printer Definition Network Status
Item
Description
LAN Status (button)
Displays the current network adapter settings for the

primary customer network adapter. Information only.
Remote Access
Status (button)
Displays the current status for SNMP, Email, and Online

Access (Web Pages). Information only.
Options
105
Features
Table 35. Settings for Printer Definition Features
Printer Definition Features
Item
Description
Options
Features
Displays the current features installed and their status.

The buttons are used to enable or disable the selected
feature.
Note: Features will only be visible to the operator if they
have been installed.
v Enable
v Disable
v Install*
v Uninstall*
*Administrator or Service only.
106

Recommendations for cleaning the printer
Do the following to properly maintain the printer:
Table 36. Maintenance tasks
Task
When to perform this

task:
Where to find more information:
Replacing toner
As needed
Adding or Replacing Toner
Adding staples
As needed
Adding Staples on page 108
Adding fuser oil
As needed
Replacing fuser oil on page 112
Removing punch waste
As needed
Removing Punch Waste on page

110
Removing staple waste
As needed
Removing Staple Waste on page

111
Cleaning the touch panel
As needed
Cleaning the touch panel on

page 113
Note: Conform to local regulations when disposing of waste toner and fuser oil.
You should clean toner from the printer as necessary. Use a vacuum approved for
toner to clean any spilled toner.
You need the following items to clean the printer:
v A vacuum cleaner.
v Soft or medium bristled nylon brush
Adding or Replacing Toner

Adding Toner
v You can still make about 2,000 prints after the messages Toner Cartridge is
empty and Replace the cartridge appear cyclically, but replace toner soon to
prevent poor print quality.
v You can check the color of the required toner and the replacement procedure
using the Toner Cartridge is empty screen.
v You can add all four color toners in the same way.
Replacing Toner
c0rusr138a
1. Open the cover of the toner area.
2. Pull out the lever.
107
c0rusr138b
3. Carefully remove the toner.
c0rusr138c
4. Take the new toner out of its box.
c0rusr138d
Note: Shake the bottle of toner to loosen the toner in the bottle.
5. Insert the new toner and push it in until the lever clicks.
c0rusr138e
6. Close the cover.
Adding Staples
Note:
v If you cannot pull out the upper unit, there are staples remaining inside the
cartridge. Use all the staples, and do not add more.
v Refill the stapler according to the finisher type. Check the type if you are
unsure.
Finisher
The following procedure explains how to add staples to the finisher.
c0rusr142a
1. Open the finisher front cover.
108
c0rusr142b
2. Pull out the cartridge lever.
c0rusr142c
3. Gently pull out the cartridge.
c0rusr142d
4. Remove the empty refill in the direction of the arrow.
c0rusr142e
5. Push the new refill into the cartridge until it clicks.
c0rusr142f
6. Hold the lever and push in the cartridge.
c0rusr142g
7. Push in the cartridge until it clicks.
8. Return the staple unit to its original position and close the finisher front cover.
109
c0rusr142h
Removing Punch Waste
c0rusr183
Note:
v While Hole Punch Receptacle is full. is displayed, you cannot use the
punch function.
v Hole Punch Receptacle is full. is displayed until the punch waste box is
reinstalled.
v If the message is still displayed, reinstall the punch waste box.
1. Open the front cover of the finisher.
c0rusr184
2. Pull out the punch waste box carefully, and then remove punch waste.
3. Reinstall the punch waste box.
110
c0rusr185
4. Close the finisher front cover.
Removing Staple Waste
c0rusr187
1. Open the front cover of the finisher.
c0rusr188
2. Pull out the staple waste box carefully, and then discard the staple waste from
the box.
3. Reinstall the staple waste box.
111
c0rusr189
4. Close the finisher front cover.

Note:
v While Waste Staple Receptacle is full. is displayed, you cannot use the
staple function.
v Waste Staple Receptacle is full. is displayed until the waste staple box is
reinstalled.
v If the message is still displayed, reinstall the waste staple box.
Replacing fuser oil
c0rusr202
1. Press the Counter key on the control panel, then print out the counter list.
2. Turn off the machine's main power switch (see Shutting down the InfoPrint
Pro C900AFP system on page 18).
3. Unplug the power cable.
4. Spread the provided mat over the floor area in front of the machine's left front
cover.
5. Open the left front cover.
6. Pull the fuser oil inlet partially out by gripping the unit and pulling it toward
you.
7. Remove the cap of the oil bottle.

8. Carefully pour the fuser oil into the fuser oil inlet.
112
c0rusr203
Stop pouring when the fusing oil reaches the upper marking.
c0rusr204
9.
10. Slide the fuser oil inlet back into the machine.
11. Close the left front cover.
12. Reconnect the power cable.
13. Turn on the power.
14. Close the left front cover.
Cleaning the touch panel

To clean the operator console touch panel monitor:
1. Select Maintenance Touch Panel Clean Touch-sensitive Screen.
2. The touch panel goes black and begins counting down in seconds. You will
have 30 seconds to clean the touch panel.
3. Use a clean, soft cloth and approved cleaner to clean the touch panel.
113
114
Appendix A. Supplies
The following sections describe how to order and store supplies.
Ordering supplies
The following table lists supplies for the InfoPrint Pro C900AFP. It is recommended
that customers maintain a one to two month stock of supplies on hand.
Table 37. Supplies
Part
Number
Item
Name
Black Toner
Pro Print Cartridge Black C9001
Yellow Toner
Magenta Toner
Cyan Toner
Staple Type M
45U2675
Pro Print Cartridge Yellow C900
45U2676
Pro Print Cartridge Magenta C900

Pro Print Cartridge Cyan C900
45U2677
45U2678
Staple Cartridge Type M for SR5000
41U2175
41U2176
Staple Refill Type M
Staple Refill Type M for SR5000
Developer (Black)
Black Developer - Service Part/TCRU
45U6293
Developer (Cyan)
Cyan Developer - Service Part/TCRU
45U6294
Developer (Magenta)
Magenta Developer - Service Part/TCRU
45U6295
Developer (Yellow)
Yellow Developer - Service Part/TCRU
45U6296
45U6355
Fuser Oil
Silicone Oil Type SS - Service Part
Toner Waste Bottle
Used Toner Collection Bottle - Service Part
45U2679
Glue
Glue Supply Type A for GB5000
44D6079
Rings (W100)
Ring Supply Type A White 100 (Letter)
Rings (B100)
Ring Supply Type A Black 100 (Letter)
Rings (W50)
Rings (B50)
Rings (W100)
Ring Supply Type A White 50 (Letter)

Ring Supply Type A Black 50 (Letter)
Ring Supply Type A White 100 (A4)
Ring Supply Type A Black 100 (A4)
Rings (W50)
Rings (B50)
Staple Type BK5010e
Ring Supply Type A Black 50 (A4)

Staple Cartridge Type BK5010e
Rings (B100)
Ring Supply Type A White 50 (A4)
44D6080
44D6083
44D6089
44D6127
44D6173
44D6175
44D6176
44D6177
45U4773
Note:
1. Toner is supplied if you have the Maintenance Service Offering
2. For the Stapler Finisher SR5000
3. 5 sets of 5,000 staples each for the Stapler Finisher SR5000
4. Oil capacity = 4 bottles
5. One carton contains 5 boxes of 75 rings each.
6. For the Plockmatic Booklet Maker BK5010e
There are several ways to order supplies:
115
v You can purchase toner and other supplies through Priority Fulfillment Services
(PFS). You can contact PFS at 1-888-426-7746, or through any PFS authorized
supply dealer.
v You can fax a completed order to PFS at 972-881-9201.
v You can order printer supplies from the InfoPrint Solutions Company home
page at:
http://www.infoprintsolutionscompany.com
v You can order supplies from PFS at the following numbers:
North America
888-426-7746
Asia Pacific and Latin America
972-881-0733 ext. 3234
Europe, Middle East, and Africa
+32 4364 4931
or one of the following toll-free numbers:
Belgium
Denmark
Finland
France
Germany
Italy
Norway
Spain
Sweden
UK
0800 71950
800 15534
0800 13110
0800 905871
0130 818 005
1678 78349/800878349
80011389
900 983131
0207 94270
08009 68679
Storing supplies
Store all printer supplies in the printer operating environment for at least one day
before using them. At other times, you can store supplies in an environment that
does not exceed the following requirements:
Temperature
-20 to 40 degrees C (-4 to 104 degrees F)
Relative Humidity
5% to 90%
Storing paper
Paper goods have different storage requirements. Store paper in an area where
temperature and humidity are similar to the environment in which they will be
used. Wrinkles and voids can occur during printing on paper that is not able to
adapt to moisture changes.
Avoid areas of extreme heat or humidity. Extended exposure to these extremes can
permanently damage supplies. Exposing paper to relative humidity greater than
65% can reduce print quality.
Optimal paper storage values are:
116
Temperature
13 to 27 degrees C (55 to 80 degrees F)
Relative Humidity
40% to 60%
Always store paper on a flat surface. Never store paper vertically.
Do not store paper where it will be exposed to direct sunlight.
Appendix A. Supplies
117
118
Appendix B. Features
This section describes InfoPrint Pro C900AFP features.
The X-Rite Eye-One Pro Feature Code is required for this printer (1 per site).
Energy saving features

The printer reduces power consumption when not in use.
If you press the Energy Saver key on the control panel or do not use the machine
for a certain period after an operation, the machine goes into energy saver mode.
When you press the Energy Saver key again, the machine returns to the ready
condition.
The printer has two power saving modes:
v Low power mode
The printer automatically lowers its power consumption 30 minutes after the last
print job has finished. Fax reception and printing are still possible in low power
mode.
v Sleep mode
The printer automatically lowers its power consumption an additional amount
90 minutes after it has entered low power mode. Printing is still possible in
sleep mode.
Power mode
Item
Printer
Low power mode
Power consumption
500 W
Low power mode
Default interval
30 minutes
Low power mode
Recovery time
120 seconds or less
Sleep mode
Power consumption
130 W or less
Sleep mode
Default interval
90 minutes
Sleep mode
Recovery time
420 seconds
You can change the length of time the printer waits before entering low power
mode by using the Energy Saver Timer setting from the control panel
You can change the length of time the printer waits before entering sleep mode by
using the Auto Off Timer setting from the control panel.
The Energy Saver Timer and Auto Off functions will not operate when:
v A warning message is displayed
v
v
v
v
v
v
The service call message is displayed

Paper is jammed
The front cover is open
The Add Toner message appears
Toner is being replenished
The User Tools screen is displayed on the control panel
119
v
v
v
v
v
A fixed warm up is in progress

Data is being processed
Operations are suspended during printing
A recipient is being registered in the address list or group dial list
The Data In indicator is on or blinking
v The stored document screen is displayed

v The internal cooling fan is active
Enabling Feature Codes and RPQs

Before you begin
Your service representative must install Feature Codes and RPQs. Your system
administrator can enable or disable some features using the Features panel (Printer
Definition Features).
About this task

The Features panel lists the Feature Codes and RPQs that are currently installed on
the printer. Your system administrator uses this panel to select the features to be
enabled, disabled, or uninstalled.
Do this procedure to enable a Feature Code or RPQ.
Procedure:
Procedure
1. Select Printer Definition Features to display the Features panel.
2. Select the Feature Code or RPQ.
3. Select Enable.
4. Select Close.
Results
A restart may be required depending on the feature. Do not attempt any other task
until the restart completes.
Disabling Feature Codes and RPQs

Before you begin
administrator can disable them using the Features panel (Printer Definition
Features).
About this task

Do this procedure to disable a Feature Code or RPQ.
120
Procedure:
Procedure
1.
2.
3.
4.
Select
Select
Select
Select
Printer Definition Features to display the Features panel.

the Feature Code or RPQ.
Disable.
Close.
Results
Uninstalling Feature Codes and RPQs

Before you begin
administrator can uninstall them using the Features panel (Printer Definition
Features).
About this task

Do this procedure to uninstall a Feature Code or RPQ.
Procedure:
Procedure
1.
2.
3.
4.
Select
Select
Select
Select
Printer Definition Features to display the Features panel.

the Feature Code or RPQ.
Uninstall.
Close.
Results
Appendix B. Features
121
122
Notices
This information was developed for products and services offered in the U.S.A.
InfoPrint Solutions Company may not offer the products, services, or features
discussed in this document in other countries. Consult your local InfoPrint
Solutions Company representative for information on the products and services
currently available in your area. Any reference to an InfoPrint Solutions Company
product, program, or service is not intended to state or imply that only that
InfoPrint Solutions Company product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
InfoPrint Solutions Company intellectual property rights may be used instead.
However, it is the user's responsibility to evaluate and verify the operation of any
non-InfoPrint Solutions Company product, program, or service.
References in this document to InfoPrint Solutions Company products, product
features, programs or services do not imply that InfoPrint Solutions Company
intends to make such products, product features, programs or services available in
all countries in which InfoPrint Solutions Company operates or does business.
InfoPrint Solutions Company may have patents or pending patent applications
covering subject matter described in this document. The furnishing of this
document does not give you any license to these patents. You can send license
inquiries, in writing, to:
InfoPrint Solutions Company, LLC
6300 Diagonal Hwy 002J
Boulder, CO 80301-9270
U.S.A.
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law: INFOPRINT
SOLUTIONS COMPANY PROVIDES THIS PUBLICATION "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states
do not allow disclaimer of express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. InfoPrint Solutions Company may
make improvements and/or changes in the product(s) described in this publication
at any time without notice.
Any references in this information to non-InfoPrint Solutions Company Web sites
are provided for convenience only and do not in any manner serve as an
endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this InfoPrint Solutions Company product and use of those Web
sites is at your own risk.
InfoPrint Solutions Company may use or distribute any of the information you
supply in any way it believes appropriate without incurring any obligation to you.
123
Any performance data contained herein was determined in a controlled

environment. Therefore, the results obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurement may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Information concerning non-InfoPrint Solutions Company products was obtained
from the suppliers of those products, their published announcements or other
publicly available sources. InfoPrint Solutions Company has not tested those
products and cannot confirm the accuracy of performance, compatibility or any
other claims related to non-InfoPrint Solutions Company products. Questions on
the capabilities of non-InfoPrint Solutions Company products should be addressed
to the suppliers of those products.
All statements regarding InfoPrint Solutions Company's future direction or intent
are subject to change or withdrawal without notice, and represent goals and
objectives only.
If you are viewing this information softcopy, the photographs and color
illustrations may not appear.
All models of the printer meet the requirements of IEC 950 and all amendments.
The laser used in the printer complies with IEC 825 and EN 60825.
Product recycling and disposal

This unit must be disposed of according to applicable local and national
regulations. InfoPrint Solutions Company encourages owners of information
technology (IT) equipment to responsibly dispose of their equipment when it is no
longer needed. InfoPrint Solutions Company offers a variety of location-specific
product return programs to assist equipment owners with the responsible disposal
of their InfoPrint-branded equipment. Information on InfoPrint Solutions Company
equipment disposal offerings can be found on InfoPrint Solutions Company's
Internet site at: http://www.infoprint.com/takeback
In the United States of America, information on InfoPrint equipment disposal
offerings can also be obtained by calling 1-888-776-0924.
This unit may have lead-containing materials such as circuit boards and
connectors that require special handling. Before this unit is disposed of, these
materials must be removed and recycled or discarded according to applicable
regulations. This book contains specific information on batteries and refrigerant
where applicable.
This product may contain a sealed, lead-acid battery; lithium battery;
nickel-metal-hydride battery; or nickel-cadmium battery. Batteries of these types
must be recycled or disposed of properly. Recycling facilities may not be available
in your area.
In the United States, InfoPrint Solutions Company has established a collection
process for reuse, recycling, or proper disposal of used batteries and battery packs
from InfoPrint Solutions Company equipment. For information on proper disposal
of the batteries in this product, please contact InfoPrint Solutions Company.
124
For information on disposal of batteries outside the United States, contact your
local waste disposal facility.
Notice: This mark applies only to countries within the European Union (EU),
Norway, and Switzerland.
Appliances are labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather
reclaimed upon end of life per this Directive.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due
to the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local InfoPrint Solutions Company representative.
Notices
125
126
Trademarks
Other company, product, or service names may be trademarks or service marks of
others.
These terms are trademarks or registered trademarks of Ricoh Co., Ltd., in the
United States, other countries, or both:
v InfoPrint
v Infoprint
v Ricoh
These terms are trademarks or registered trademarks of International Business
Machines Corporation in the United States, other countries, or both:
v AIX
v IBM
Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries.
Intel, Intel Inside (logos), MMX, and Pentium are trademarks of Intel Corporation
in the United States, other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of
Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Other company, product, or service names may be trademarks or service marks of
others.
127
128
Communication statements
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. InfoPrint Solutions Company is not responsible for any
radio or television interference caused by using other than recommended cables
and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
European Union (EU) Conformity Statement:
Hereby, InfoPrint Solutions Company declares that this
product is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
InfoPrint Solutions Company cannot accept responsibility for any failure to satisfy
the protection requirements resulting from a non-recommended modification of the
product, including the fitting of non-InfoPrint Solutions Company option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to European standard EN 55022. The
limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication devices.
Important
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
reduce the potential for causing interference to radio and TV communications and
to other electrical or electronic equipment. InfoPrint Solutions Company cannot
accept responsibility for any interference caused by using other than recommended
cables and connectors.
129
Industry Canada Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de la classe A est conform la norme NMB-003 du
Canada.
Statement for CISPR 22 Edition 2 Compliance: Attention: This is a Class A
product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Japanese VCCI Class A:
JEITA Statement:
German Conformity Statement

Handbuchtexte: FCC class A entspricht : EMVG Klasse A
Text fr alle in Deutschland vertriebenen EN 55022 Klasse A Gerte:
Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische
Vertrglichkeit von Gerten (EMVG) vom 18. September 1998 (bzw. der EMC EG
Richtlinie 89/336):
130
Dieses Gert ist berechtigt in bereinstimmung mit dem Deutschen EMVG das
EG-Konformittszeichen - CE - zu fhren. Verantwortlich fr die
Konformittserklrung nach Paragraph 5 des EMVG ist die: InfoPrint Solutions
Company Deutschland GmbH, 70548 Stuttgart. Informationen in Hinsicht EMVG
Paragraph 4 Abs. (1) 4:
Das Gert erfllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
EN 55022 Klasse A Gerte mssen mit folgendem Warnhinweis versehen werden:

"Warnung: dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funkstrungen verursachen; in diesem Fall kann vom Betreiber
verlangt werden, angemessene Manahmen durchzufhren und dafr
aufzukommen."
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Gerte, wie in den InfoPrint
Solutions Company Handbchern angegeben, zu installieren und zu betreiben.
China:
Declaration:
interference in which case the user may need to perform practical actions.

A

, ! " # $ %
&' ( ) * + - .
Taiwanese:
Important:
interference in which case the user will be required to take adequate measures.
131
Korea:

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
132
guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
v Consult an InfoPrint Solutions Company authorized dealer or service
representative for help.
InfoPrint Solutions Company is not responsible for any radio or television
interference caused by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate
the equipment.
meet FCC emission limits. Proper cables and connectors are available from
InfoPrint Solutions Company authorized dealers. InfoPrint Solutions Company is
not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications
to this equipment. Unauthorized changes or modifications could void the user's
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Responsible Party:
InfoPrint Solutions Company, LLC
6300 Diagonal Hwy 002J
Boulder, CO 80301-9270
U.S.A.
European Union (EU) Conformity Statement: This product is in conformity with
the protection requirements of EU Council Directive 2004/108/EC on the
approximation of the laws of the Member States relating to electromagnetic
compatibility. InfoPrint Solutions Company cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-InfoPrint Solutions
Company option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to European Standard EN 55022. The
limits for Class B equipment were derived for typical residential environments to
provide reasonable protection against interference against licensed communication
devices.
Industry Canada Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
133
Cet appareil numrique de la classe B est conform la norme NMB-003 du

Canada.
Japanese VCCI Class B:
German Conformity Statement

Zulassungsbescheinigung laut dem Deutschen Gesetz ber die
elektromagnetische Vertrglichkeit von Geraten (EMVG) vom 30. August 1995
(bzw.der EMC EG Richtlinie 89/336)
Dieses Gert ist berechtigt, in bereinstimmung mit dem Deutschen EMVG das
EG-Konformittszeichen CE zu fhren.
Verantwortlich fr die Konformittserklrung nach Paragraph 5 des EMVG ist die
InfoPrint Solutions Company Deutschland Informationssysteme GmbH, 70548
Stuttgart
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gert erfllt die Schutzanforderungen nach EN 500821 und EN 55022 Klasse B.
EN 500821 Hinweis:
"Wird dieses Gert in einer industriellen Umgebung betrieben (wie in EN 500242
festgelegt), dann kann es dabei eventuell gestrt werden. In solch einem Fall ist
der Abstand bzw. die Abschirmung zu der industriellen Strquelle zu vergrern."
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Gerte, wie in den InfoPrint
Solutions Company Handbchern angegeben, zu installieren und zu betreiben.
Korea:
JEITA Statement:
134
The following statement applies to this InfoPrint Solutions Company product. The
statement for other InfoPrint Solutions Company products intended for use with
this product will appear in their accompanying manuals.
Attention: This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used in accordance with the instructions manual,
may cause interference to radio communications. As temporarily permitted by
regulation it has not been tested for compliance with the limits for Class A
computing devices pursuant to Subpart J of Part 15 of FCC Rules, which are
designed to provide reasonable protection against such interference. Operation of
this equipment in a residential area is likely to cause interference in which case the
user at his own expense will be required to take whatever measures may be
required to correct the interference.
DANGER
This product is equipped with a 3-wire power cord and plug for the
user's safety. Use this power cord in conjunction with a properly
grounded electrical outlet to avoid electrical shock.
135
136
Index
Numerics
3130 bar code compatibility,
configuration 86
A
accept characterization, media 45
access, defining remote 66
Activity Log Button Enabled,
configuration 77
adapters
configuring 65
adding
media definitions 41
adding staples
booklet finsisher 108
finisher 108
adding toner 107
Adjust Color Profiles, configuration
adjusting calibration 75
Advanced Color Profiles
Default Rendering Indent 85
Halftone Screening 85
Input Color Profiles 85
IPDS 84
Object Oriented Rendering 84
Printer Profiles 85
Advanced Color Profiles,
configuration 84
alert lights 14
allow to configure printer,
configuration 102
AppleTalk 100
attachments
defining 65
Automatic Input Tray Switching,
configuration 76
Automatic Stacker Linking,
configuration 76
84
B
Back Cover Media Name 93
Back Side Printer Profile for Image
Data 94, 95
basic color management 82
Black/Gray Reproduction,
configuration 82, 94
booklet finisher, adding staples 108
booklet stapling allowed, media 44
C
calibrating color
scanning the calibration sheet 72
spectrophotometer 71
using calibration file 73, 74
using calibration file (web page) 74
calibration file
creating 72
saving 72
using 73
using web page 74
calibration sheet
scanning 72
calibration, adjusting 75
canceling a job 22
changing
adapter definitions 65
printer configuration 65
protocols definitions 65
cleaning the touch panel 113
clear online access log 102
clear smtp log 103
code level, configuration 81
Collate 93
color calibration 71
Color Mode, configuration 82, 94
color, calibration 71
color, media 43
communication problems 59
configuration items
Automatic Input Tray Switching 76
configuration items, description 76, 80,
85, 86, 89, 102, 105, 106
3130 bar code compatibility 86
Activity Log Button Enabled 77
Adjust Color Profiles 84
Advanced 84
allow to configure printer 102
AppleTalk 100
Automatic Stacker Linking 77
Back Cover Media Name 93
Back Side Printer Profile for Image
Data 94, 95
basic color management 82
Black/Gray Reproduction 82, 94
code level 81
Collate 93
Color Mode 82, 94
Copies 93
data timeout 91, 92, 96
date 79
date/time 79
Default Rendering Intent 82
Delete PostScript user fonts 87
DHCP addressing 89
DHCP plug-and-play 90
DHCP time out 89
domain name of local host 90
double-byte font smoothing 86
Duplex 93
E-mail 102
e-mail enabled 102
EC level 81
Ethernet adapters 89
Face Up Output 93
features 106
configuration items, description

(continued)
Font Substitution 92
font usage 80
Front Cover Media Name 93
Front Side Printer Profile for Image
Data 94
Front Side Printer Profile for
Non-Image Data 94
FTP 92
gateway address 90
Halftoning 94
hardware accelerator level 81
Hot Folders 98
input buffer size 80
Input Color and Link Profiles for
Image Data 95
Non-Image Data 95
Input Media Name 93
input trays 78
internet name of local host 90
IP address 90
IP address of primary DNS server 90
IP address of secondary DNS
server 90
IPDS 85
IPDS Printer Profile 82
IPDS TCP/IP 91
IPDS Type/Model 81
jam recovery 87
jam recovery type 86
job fidelity 87
Keyboard Language 77
Language 77
logical page increment 86
LPR 96
LPR queue enabled 96
LPR queue name 96
LPR queue text filtering 96
machine serial 81
manage bins 78
Manage Profiles
Adding, Saving, Deleting 84
Details 84
media speed 89
network 79
On Job Receipt 92, 96, 98
Online Access (Web Pages) 102, 104
Online Access (Web Pages)
enabled 102
OS level 81
Output Bin 77, 93
output bins 78
output buffer size 80
Output Jogging 76
overlay usage 80
Page Range 93
page segment usage 80
PDF 87
PDF Input Color Profiles 83
137
configuration items, description

(continued)
PDF output buffer size 80
PDF Reverse Print Order 93
Port 2501 98
Port 9100 99
Primary 89
print jobs 104
printer basic 76
printer location 76
printer name 76
printer problems e-mail address 102
Printer Profile 83
printer service e-mail address 103
printer supplies e-mail address 102
Priority 92
protocols 65
PRSCD 103
Push Print Settings 101
remote access 66
Rendering Intent for Image Data 94
Rendering Intent for Non-Image
Data 94
resource utilization 80
restricted access 104, 105
Rotation 92
Save Job Source 92
scale GOCA lines 86
Separator Page Media 93
Separator Page Output Bin 93
Separator Page Processing 92
single-byte font smoothing 86
Snapshot 92
snapshot match policy 87
SNMP 102, 104
SNMP agent enabled 102
SNMP community name 102
SNMP trap host 102
Stop on Toner Low 77
subnet mask 90
Suppress Off Page Errors 86
tcp port 91
time 79
time server name 79
time server type 79
time source 79
time zone 79
trace e-mail enabled 103
Use PS DSC Optimization 93
version 81
configuration items, priority
job priority 91
configuring
adapters 65
e-mail trace 67
protocols 65
remote access 66, 67
configuring the system
adapters 65
defining adapters 65
defining protocols 65
defining the printer 65
printer 65
protocols 65
working with media 41
138
connectivity problems
Copies 93
59
D
data timeout, configuration 91, 92, 96
date, configuration 79
date/time 79
Default job properties, configuration 88
default paper supply, configuration 85
Default Rendering Indent
Color Profiles, Advanced 85
Default Rendering Intent,
configuration 82
default trace e-mail enabled,
configuration 103
defining media 41
defining remote access 66
Delete PostScript user fonts 87
Delete PostScript user fonts,
configuration 87
deleting
deleting a job 23
DHCP addressing, configuration 89
DHCP plug-and-play, configuration 90
DHCP time out, configuration 89
disabling Feature Codes and RPQs 120
domain name of local host,
configuration 90
double-byte font smoothing,
configuration 86
downloading fonts 31
Duplex 93
duplex models
configuration
adapters 65
protocols 65
defining adapters 65
defining protocols 65
defining the printer 65
duplexing allowed, media 44
E
e-mail 66
E-mail 102
e-mail enabled, configuration 102
e-mail trace, configuring 67
EC level, configuration 81
edge sensitive, media 44
enabling Feature Codes and RPQs 120
energy saving features 119
error messages 49, 56
Ethernet adapters 89
F
Face Up Output 93
features 106
features, configuration 106
finisher, adding staples 108
flipping allowed, media 44
font download utility 31
font jobs 31
Font Substitution 92
font usage, configuration 80

fonts, downloading 31
Front Cover Media Name 93
Front Side Printer Profile for Image
Data 94
Front Side Printer Profile for Non-Image
Data 94
FTP 92
G
gateway address, configuration
90
H
Halftone Screening
Halftoning, configuration 94
hardware accelerator level,
configuration 81
hardware address, configuration 89
Hot Folders 98
I
InfoPrint Color Management panel 67
input buffer size, configuration 80
Input Color and Link Profiles for Image
Data 95
Non-Image Data 95
Input Color Profiles
Input Media Name 93
input trays, configuration 78
internet name of local host,
configuration 90
intervention messages 49, 56
IP address of primary DNS server,
configuration 90
IP address of secondary DNS server,
configuration 90
IP address, configuration 90
IPDS 85
IPDS component ID, media 45
IPDS Printer Profile, configuration 82
IPDS resolution, configuration 86
IPDS TCP/IP 91
IPDS type/model, configuration 85
IPDS Type/Model, configuration 81
J
jam recovery type, configuration
jam recovery, configuration 87
job fidelity, configuration 87
jobs
canceling 22
deleting 23
pausing printing
on finisher 23
on perfect binder 24
on stacker 24
86
K
Keyboard Language, configuration
77
L
LAN communication problems 59
LAN connectivity problems 59
LAN Status, configuration 105
Language, configuration 77
Length, settings 42
load characterization data, media 45
locations 1
logical page increment, configuration 86
LPR 96
LPR queue enabled, configuration 96
LPR queue name, configuration 96
LPR queue text filtering,
configuration 96
M
machine serial, configuration 81
machine state 14
maintaining the printer
adding fuser oil 107
adding staples 107
cleaning touch panel 107
removing punch waste 107
removing staple waste 107
replacing toner 107
Manage Bins 78
Manage Color Profiles, configuration 84
Managing color on the InfoPrint Pro
C900AFP 67
media
adding or changing 41
brightness 44
defining 41
deleting 41
length 42
units 42
width 42
media characterization button, media 45
media characterization type, media 45
media characterization, media 45
media speed, configuration 89
messages 49, 56
miscellaneous symptom tables 63
monthly usage
reporting 23
N
network, configuration
79
O
Object Oriented Rendering
On Job Receipt 92, 96, 98
Online Access (Web Pages) 66, 102
Online Access (Web Pages) enabled,
configuration 102
Online Access (Web Pages),
configuration 104
operator console 9
panel descriptions 9
operator message codes 49, 56
operator messages 49, 56
operator responsibilities 12
operator tasks 17
operator tips 11
ordered media, media 43
ordering
supplies 115
OS level, configuration 81
Output Bin 93
Output Bin, configuration 77
output bins, configuration 78
output buffer size, configuration 80
Output Jogging, configuration 76
overlay usage, configuration 80
P
page counter meter 23
Page Range 93
page segment usage, configuration 80
panel descriptions 9
pausing printing
on finisher 23
on stacker 24
PDF 87
PDF Input Color Profiles,
configuration 83
PDF output buffer size, configuration 80
PDF Reverse Print Order 93
PDF segment buffer size,
configuration 80
perfect bind allowed, media 44
Port 2501 98
Port 9100 99
PostScript user fonts, delete 87
Primary, configuration 89
print characterization sample button,
media 45
print characterization sample, media 45
print jobs, configuration 104
printer
rebooting the controller 18
reporting usage 23
restarting the operator console 17
shutting down 18
starting 17
printer basic 76
printer location, configuration 76
printer locations 1
printer name, configuration 76
printer problems e-mail address,
configuration 102
Printer Profile, configuration 83
Printer Profiles
Printer Reported Service and
Configuration Data (PRSCD) 66
printer servcie e-mail address,
configuration 103
printer supplies e-mail address,
configuration 102
Priority 92
priority, configuration 91
problem descriptions
miscellaneous symptoms 63
procedures
canceling a job 22
deleting a job 23
disabling Feature Codes and
RPQs 120
disabling protocols 22
enabling Feature Codes and
RPQs 120
enabling protocols 22
enabling remote console 18
pausing printing
on finisher 23
on stacker 24
reporting printer usage 23
service call 15
stapling jobs 19
sumitting print jobs 19
uninstalling Feature Codes and
RPQs 121
using remote console 18
productivity tracking feature 104
protocols 65
configuring 65
PRSCD 103
punch waste, removing 110
Push Print Settings 101
Q
queue enabled, LPR configuration 96
queue name, LPR configuration 96
queue text filtering, LPR
configuration 96
R
Ready 13
Ready status 13
remote access 66
remote access status, configuration 105
remote access, configuring 66, 67
remote access, defining 66
remote console enabled,
configuration 102
remote console, enabling and using 18
removing
punch waste 110
staple waste 111
Rendering Intent for Image Data,
configuration 94
Rendering Intent for Non-Image
Data 94
reporting printer usage 23
resource utilization 80
restricted access 104, 105
ring bind allowed, media 45
Rotation 92
S
Save Job Source 92
scale GOCA lines, configuration
86
Index
139
scanning the calibration sheet 72

Separator Page Media 93
Separator Page Output Bin 93
Separator Page Processing 92
service call procedure 15
show online access log 102
show smtp log 103
side sensitive, media 44
Simple Network Management Protocol
(SNMP) 66
single-byte font smoothing,
configuration 86
Snapshot 92
snapshot match policy, configuration 87
SNMP 102
SNMP (Simple Network Management
Protocol) 66
SNMP agent enabled, configuration 102
SNMP community name,
configuration 102
SNMP trap host, configuration 102
SNMP, configuration 104
spectrophotometer
set up 71
using 72
staple waste, removing 111
stapling jobs 19
status 13
Stop on Toner Low, configuration 77
storing supplies 116
subnet mask, configuration 90
sumitting print jobs 19
supplies
storing 116
supplies, ordering 115
Suppress Off Page Errors,
configuration 86
symptom table
general problems 63
touch panel problems 63
U
uninstalling Feature Codes and
RPQs 121
units, settings 42
usage card 23
usage meter 23
Use PS DSC Optimization 93
using calibration file 73
web page 74
V
Version information
81
W
warning messages 49, 56
Web Pages (Online Access)
weight, media 42
width, settings 42
X
X-Rite ColorPort program
setting up 71
X-Rite Eye-One Pro
setting up 71
using 72
T
tasks for operators 12
TCP port, configuration 91
TCP/IP 91
text filtering, LPR queue 96
time source, configuration 79
time zone, configuration 79
time, configuration 79
tips for operators 11
toner
adding 107
replacing 107
Toner Density, configuration 77
touch panel
miscellaneous problems 63
touch panel, cleaning 113
troubleshooting 49
troubleshooting LAN communication
problems 59
troubleshooting LAN connectivity
problems 59
type, media 43
140
102
Printed in USA
S550-1262-02

Pro C900-Print Cont LAN Setting

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InfoPrint Pro C900AFP

Operating the InfoPrint Pro C900AFP

InfoPrint Pro C900AFP

Chapter 2. Operator console . . . . . . 9

Responding to status messages . . . . . .

Chapter 3. Operator's overview . . . . 11

Chapter 4. Operator console tasks . . . 17

Chapter 5. Working with paper and

Chapter 7. Printer configuration . . . . 65

Chapter 8. Maintaining the printer

Adding or Replacing Toner . . . . . . . . . 107

Appendix A. Supplies . . . . . . . . 115

Appendix B. Features . . . . . . . . 119

Chapter 6. Taking care of problems . . 49

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Safety and environmental notices - English

High-temperature. Let parts cool at least 15 minutes in this area

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Use of controls, or adjustment, or performance of procedures other than

About this publication

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Chapter 1. InfoPrint Pro C900AFP locations

Figure 1. Main unit front view

Figure 2. Main unit rear view (with options)

InfoPrint Pro C900AFP Print Controller Operator Console

1. Flat panel touch screen

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

8. Control station access door

Figure 4. Engine Interface connections

1. USB 2.0 port for connecting authentication equipment (not used).

Chapter 1. InfoPrint Pro C900AFP locations

InfoPrint Pro C900AFP Print Controller interface connections

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Figure 6. Caution and warning label locations

Caution or Warning Label

Multi bypass tray (tray

Paper tray (tray 4)

Chapter 1. InfoPrint Pro C900AFP locations

Caution or Warning Label

Paper tray (tray 1)

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

6. Large capacity tray (LCIT RT5000)

Chapter 1. InfoPrint Pro C900AFP locations

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Chapter 2. Operator console

v Cancel Current Job v Print Registration

Current Settings area

Operator messages/Job list

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Chapter 3. Operator's overview

Environment and ventilation

Operation and maintenance

Storing printed pages

InfoPrint Pro C900AFP: Operating the InfoPrint Pro C900AFP

Where to Find More

Power the printer on and off, As necessary

Starting the InfoPrint Pro

Enable and disable protocols

Enabling and disabling

Clean and maintain the

Chapter 8, Maintaining the

Check and replenish supplies As indicated by messages on Chapter 8, Maintaining the

Loading paper and

Clear media jams and errors