Project On Work Environment in Hero Honda

SUMMER TRAINING PROJECT REPORT
ON
To Study the Effectiveness of Employee Involvement & Work

Environment in Hero Honda
AT
HERO HONDA MOTORS LTD.
Submitted By:
Mona Bansal
Ansal Institute of Technology
Enrollment No.:07-AIT-MBA-80
CONTENTS
Chapter I The Company
1.1
Company Profile
Chapter II The Project

2.1 Purpose & Scope of study
2.2 Methodology
Chapter III Collection & Analysis of Data
3.1 Data Collection
3.2 Data Analysis
Chapter IV Findings & Recommendations
4.1 Calculations & Observations
4.2 Conclusion
4.3 Constraints / Limitations
4.4 Recommendations
4.5 Suggestions
Chapter V Annexure
Chapter VI - Bibliography
PREFACE
This study is undertaken as a requirement for the award of two years full time degree in
Masters of Business Administration from Ansal Institute of Technology (AIT),
Gurgaon (Haryana)
The study was carried out under the guidance of Human Resource Department, HERO
HONDA Gurgaon.
The purpose of this study is to know about the various employee involvement activities and
Work environment facilities and their impact on employees performance, motivation and
satisfaction level at HERO HONDA, Gurgaon.
It may take just formality to deference and hallucinate net of heightened words, to express
Gratitude in favour of a teacher, or an institute but the fact is somewhat different that the
feelings of an obliged heart cannot be put on papers. Always there remains a lot to say but
want of words too. I would like to thank my college for providing this opportunity to prepare
this valuable project.
I take this opportunity to express my sincere gratitude to Mr. Smarajit Banerjee
(D.G.M, HRD), Mrs Divya Jain (Assistant Manager, HRD), Ms Gunjeet Kaur (Senior
Officer, HRD) my mentors who took great pains in going through the each step of my
project and made valuable comments and suggestions, which has helped me to prepare this
project on time.
I also express my gratitude to the honourable Head of my department Prof. M. S. Mamik
and Mr. R.K. Yadav (Placement coordinator).
EXECUTIVE SUMMARY
1. Define Research problem: effectiveness of Employee Involvement activities &
Work Environment facilities
2. Formulation of Objective:
How company engages employees in the work through employee involvement,
from which it increase their efficiency & motivation power.
Present level of work environment in plant.
3. Literature Study:
Organizations: Most of the companies doing research or fieldwork on employee
involvement/engagement.
Journals: Employee Involvement & Work Environment related topics be published
in journals.
4. Hypothesis:
Null Hypothesis: Work environment of the plant & Employees Involvement in the
various activities affect the employees to increase their efficiency.
Alternative Hypothesis: There is no affect on the employees & it does not increase
their efficiency.
5. Research Methodology:
Need for the study: To know employee are involving or participating in the
organizations activities, from the work environment of the company
employees are happy or not.
Research Design: Exploratory Research
Sample Design
Universe:
Employees (Finite)
Population: Gurgaon
Sample Size: Grid-51 employees; questionnaire-205 employees
Sample Unit: Hero Honda
Scaling Technique: Likert Scale

6. Sampling Design: Stratified Sampling (The population is stratified into a number
non overlapping subpopulation or strata.)
7. Collection of data:
Primary data: Through Survey
Personal interview (Help Desk)
Questionnaire
Secondary data:
Internet
Journals
8. Execution of the project: 20% of the permanent employees were taken in various
department i.e.
Engine Assembly: 26
Frame Assemble: 40
Maintenance Department: 20
Production & Engineering Department: 10
Aluminum Phase: 25
Paint Shop: 15
Weld Shop: 15
Steel Phase: 15
Press Shop: 5
Gear Phase: 16
Heat treatment: 5
Tools & Equipment: 6
Safety & Environment: 3
Final Inspection: 4
9. Analysis of data:
Coding the entire data in Excel Sheet
For Grid - used perceptual map
For questionnaire Column, SPSS: One-Way ANOVA (Line), Pie-chart
10. Hypothesis Testing: For testing the hypothesis correlation is used for Questionnaire
II. In which it correlate one factor with other factor, or in other words one
variable is dependent and other one is independent.
Chapter I The Company
INTRODUCTION
Hero Honda Motors Limited, based in Delhi, India, is the world's largest manufacturer of
motorcycles. Hero Honda is a joint venture that began in 1984 between the Hero Group of
India and Honda of Japan. It has been the world's biggest manufacturer of 2-wheeled
motorized vehicles since 2001, when it produced 1.3 million motorbikes in a single year.
Hero Hondas Splendor is the worlds largest selling motorcycle. Hero Honda currently rolls
out from its three globally benchmarked manufacturing facilities. Two of these are based at
Dharuhera and Gurgaon in Haryana and the third state of the art manufacturing facility was
inaugurated at Haridwar, Uttrakhand in April 2008.These plants together are capable of
producing out 4.4 million units per year.
1.1 COMPANY PROFILE
Hero is the brand name used by the Munjal brothers in the year 1956 with the flagship
company Hero Cycles. India's Hero Group and Japans Honda Motor Company merged in
19th Jan 1984. Japan has not only created the world's single largest two wheeler company but
also one of the most successful joint ventures worldwide.
During the 80s, Hero Honda became the first company in India to prove that it was possible
to drive a vehicle without polluting the roads. The company introduced new generation
motorcycles that set industry benchmarks for fuel thrift and low emission. A legendary 'Fill
it - Shut it - Forget it' campaign captured the imagination of commuters across India, and
Hero Honda sold millions of bikes purely on the commitment of increased mileage. Over 19
million Hero Honda two wheelers tread Indian roads today. These are almost as many as the
number of people in Finland, Ireland and Sweden put together.
Hero Honda has consistently grown at double digits since inception; and today, every second
motorcycle sold in the country is a Hero Honda. Every 30 seconds, someone in India buys
Hero Honda's top -selling motorcycle - Splendor. This festive season, the company sold half
a million two wheelers in a single month-a feat unparalleled in global automotive history.
VISION
Hero Honda had a dream of making motorcycles that would touch and transform the lives of
their customers by giving them a mode of transport that was fuel-efficient, comfortable and
environment friendly. One that would enhance their efficiency at work, enable them to share
moments of joy with their families and add up to a better quality of life.
In a scenario where the customer had a few choices, their vision was to offer the highest
quality at a reasonable price, to meet their customers expectations, and to exceed them.
Behind the success of Hero Honda, is the saga of teamwork. In the new millennium, they
stand committed to innovation, to change, to achieving breakthroughs to moving forward
in the new century, while retaining the values that have been like a beacon in this journey
thus far.
MANDATE
Be a world-class manufacturer.
Be a market leader.
Provide highest level of customer satisfaction.
Achieve excellence through teamwork.
Create enduring relations with stakeholders.
Company Details
Hero Honda Motors Ltd.
Type
Public company
Founded
January 19, 1984 in Gurgaon, Haryana, India
Headquarters
New Delhi, India

Mr. Brijmohan Lall Munjal, Founder
Key people
Industry
Products
Revenue
Website
Mr. Brijmohan Lall Munjal, Chairman

Mr. Toshiaki Nakagawa, Joint Managing Director
Mr. Pawan Munjal, Managing Director, CEO
Automotive
Motorcycles, Scooters
Rs.98, 999.60 million
www.herohonda.com
10
KEY MILESTONES
Milestones
1984
Hero Honda Motors Limited established in joint venture with

Honda Motors of Japan, to manufacture motorcycles.
1985
1985 Arrival of the 100 cc Hero Honda Motorcycle.
1991
1991 Hero Honda receives National Productivity Council's Award.
Hero Honda receives the Economic Times - Harvard Business

School Association Award against 2 200 contenders.
Hero Honda continues as the World's largest manufacturer of twowheelers with an annual sales volume of 2.07 motorcycles and a
market share of 48%.
2004
Awards & Accolades

2006
Hero Honda Achiever won NDTV Profit Car India & Bike India
Awards 2006 for the Motorcycle of the Year and Bike up to 150 cc of
the year.
Hero Honda Glamour won NDTV Profit Car India & Bike India
Awards 2006 for up to 125 cc of the Year.
11
2005
Hero Honda's chairman, Mr. Brijmohan Lall Munjal was presented

with the "Padma Bhushan," a prestigious award from the Indian
government.
2004
Hero Honda awarded as the best governed company in the private

sector from the Institute of Company Secretaries.
Hero Honda Motors was ranked 3rd in Asia's leading companies

award by Far Eastern Economic Review.
Bike Maker of the Year by Overdrive Magazine.

Most Respected Company in Automobile Sector by Business World
(January 27, 2003 issue).
2003
2002
Winner of the Review 200 - Asia's Leading Companies Award (3rd

Rank amongst the top 10 Indian companies)
Bike Maker of the Year by Overdrive Magazine.

Winner of the Review 200 - Asia's Leading Companies Award (4th
Rank amongst the top 10 Indian companies).
Entrepreneur of Year Award by Business Standard.
Company of the Year of ET Awards for Corporate Excellence.
Giants International Award to the Chairman in the field of Business &
Industry.
2001
Business Leadership Award by Madras Management Association.
Entrepreneur of the Year Award by Ernst & Young.

Winner of 3 Leave Award for showing Corporate Environment
Responsibility in the Automobile Sector by Center for Science &
Environment.
Winner of the Review 200 - Asia's Leading Companies Award (9th
Rank amongst the top 10 Indian Companies).
Bike Maker of the Year by Overdrive Magazine
12
GROWTH
Hero Honda experienced great growth throughout its early days. The Munjal family started a
modest business of bicycle components. By 2002 Hero Group had sold 86 million bicycles
producing 16000 bicycles a day. Today Hero Honda has an assembly line of nine different
models of motorcycles available. It holds the record for most popular bike in the world by
sales for its Splendor model. Hero Honda Motors Limited was established in joint venture
with Honda Motors of Japan in 1984, to manufacture motorcycles. It is currently the largest
producer of Two Wheelers in the world. It sold 3 million bikes in the year 2005-2006.
Recently it has also entered in scooter manufacturing, with its model PLEASURE mainly
aimed at girls. HUNK is the latest offering from the HHML stable.
13
HERO HONDA - POPULAR BIKES

100 CC BIKES
CD 100 (100 CC)
CD SS (100 CC)
CD-DAWN (100 CC)
CD DELUXE (100 CC)
SPLENDOR+ (100 CC)
SUPER SPLDR (100 CC)
PASSION PLUS (100 CC)
100 CC SCOOTERS
PLEASURE (100 CC)

125 CC BIKE
SPLENDOR NXG (125 CC)
14
150 CC BIKES
GLAMOUR (150 CC)
ACHIEVER (150 CC)
GLAMOUR FI (150 CC)
CBZ-XTREME (150 CC)
HUNK (150 CC)
223 CC BIKE
KARIZMA (223 CC)
15
HERO HONDA MOTORCYCLES/SCOOTERS

Model
Capacity
Production Ratio(Q1/2007)
Hero Honda Achiever
150 CC
0.35%
Hero Honda CD Dawn
100 CC
23%
Hero Honda CD Deluxe
100 CC
Hero Honda CD 100
100 CC
Hero Honda CD 100 SS
100CC
Hero Honda Pleasure
100CC
2%
Hero Honda Glamour

Glamour
Glamour - FI
150CC
150CC
8%
Hero Honda Karizma
223 CC
1%
Hero Honda Passion Plus
100 CC
17%
100CC
125 CC
44%
150CC
5%
Hero Honda Splendor

Splendor +
Super Splendor
Splendor NXG
Hero Honda CBZ X-TREME
KEY POLICIES
At Hero Honda, their goal is not only to sell people a bike, but also to help them every step
of the way in making their world a better place to live in. Besides its will to provide a highquality service to all of its customers, Hero Honda takes a stand as a socially responsible
enterprise respectful of its environment and respectful of the important issues.
Hero Honda has been strongly committed not only to environmental conservation
programmers but also expresses the increasingly inseparable balance between the economic
concerns and the environmental and social issues faced by a business. A business must not
grow at the expense of mankind and man's future but rather must serve mankind.
16
"We must do something for the community from whose land we generate our wealth."
A famous quote from Worthy Chairman Mr. Brijmohan Lall Munjal.
There are basic policies which are used by HERO HONDA, Some are -:
Environment Policy- Committed to demonstrate excellence in environmental
performance on a continual basis.
Quality Policy- Excellence in quality is the core value of Hero Honda's philosophy.
Safety Policy- Hero Honda is committed to safety and health of its employees and
other persons who may be affected by its operations.
PRO (Primary Research Objective)

To study and analyze the effectiveness of Employee Involvement and Work Environment.
SRO (Secondary Research Objective)
To study the various employee involvement activities in the organization.

To map the perception of employees towards various Employee Involvement activities
To find the impact of Employee Involvement activities in the organization.
To study the various work environment facilities of the organization.
To analyze the Work Environment facilities for the employees.
17
Chapter II The Project

2.1 Purpose & Scope of Study
To know whether employees are involving or participating in the organization activities,
their work environment (physical) & from them they are getting any benefit or not.
Secondary Research
EMPLOYEE INVOLVEMENT
Employee involvement is making employees to work with not only with their minds
and bodies but also with HEARTS. When somebody puts heart and soul into work, he
creates a congenial atmosphere where organizational and individual goals can be
achieved more effectively.
What is Employee Involvement?

Employee involvement is creating an environment in which people have a decision
and actions that affect their jobs.
A variety of management practice centered on empowerment & trust that are designed
to increase employee commitment to organizational objectives and performance
improvement. It is often used interchangeably with employee participation, but
employee involvement practices tend to take place at individual or workgroup level,
rather at higher decision making levels.
Processes or programs designed to fully integrate employees into our organization in a
positive way so they feel part of the team.
18
For employee involvement it is necessary that employee must have-:

o
o
o
o
o
o
o
Commitment
Satisfaction
Say, Stay, Strive
Creativity
Idea generation
Participation in planning
Decision-making & continuous improvement activities
Note:
How to involve employees in decision making process and continuous
improvement activities:
We can use such methods as suggestion systems, manufacturing cells, work teams,
continuous improvement meetings, Kaizen (continuous improvement) events, corrective
action processes, and periodic discussions with the supervisor.
Key Drivers of Involvement

It encompasses training development & career, immediate management, cooperation, work
environment, equal opportunity & fair treatment, leadership, performance management,
health & safety, job satisfaction, work life balance, communication, compensation, benefits,
commitment, family-friendliness, fun & social activities.
Forms of employee involvement
Direct
Indirect
19
Direct forms of involvement are where employees are in some way directly involved in their
immediate place of work, whereas indirect or representative participation is where some
notion of a representative structure is involved. Common forms of direct employee
involvement include team briefings, suggestion schemes, job enrichment, job design,
autonomous working groups, quality of working life programmes and attitude surveys.
Indirect forms of participation include works councils, quality circles, board representation,
involvement groups and task forces.
Employee Involvement in Hero Honda

Hero Honda involves their employee by doing various activities in the company. They
engaged employees in their work by some attributes, from which employee feel as part of
the team. Employee Involvement is the key to success. These are:
Suggestion Schemes
Cross Functional Teams
External Competition: Participation in international & national competition
Participation in various internal competitions like debate, speech, poem, slogan.
Reaching out to Families.
Plant Library Adhayan
PROCESS OF EMPLOYEE INVOLVEMENT
20
Work Environment
The purpose of work environment is to establish and maintain physical working conditions
and to provide resources that allow individuals workgroups to perform their efficiently and
without unnecessary distractions.
Establishing an effective work environment begins with identifying the physical
environment and resources needed to perform committed work. An appropriate physical
environment and personal workspace are provided for individuals and work groups to
perform their assigned responsibilities. Improvements to the effectiveness of the work
environment are identified and prioritized. Within reasonable boundaries, high priority
improvements are implemented. Environmental conditions that would degrade or endanger
21
the health or safety of the workforce are eliminated. Distractions in the work environment
are identified and minimized.
Safety Policy of Hero Honda

Hero Honda is committed to safety and health of its employees and other persons who may
be affected by its operations. They believe that the safe work practices lead to better business
performance, motivated work force and higher productivity.
They create a safety culture in the organization by:
Integrate safety and health matters in all our activities.
Ensuring compliance with all applicable legislative requirements.
Empowering employees to ensure safety in their respective work places.
Promoting safety & health awareness amongst employees, suppliers and contractors.
Continuous improvements in safety performance through precautions besides
participations & training of employees.
Quality Policy
Excellence in quality in the core value of Hero Hondas philosophy. We are committed at all
levels to achieve high quality in whatever we do, particularly in our products and services
which will meet and exceeded customers growing aspirations through:
Innovation in products processes and services.
Continuous improvements in our total quality management system.
Teamwork & responsibility.
Environment Policy
They are committed to demonstrate excellence in their environmental performance as
continual bases as an intrinsic element of our corporate philosophy.
Integrate environmental attributes & cleaner production in all our business processes
& practices with specific consideration to substitute of hazardous chemicals where
viable & strengthen the greening of supply chain.
22
Continue product innovations to improve environmental compatibility.

Comply with all applicable environmental legislation & also controlling our
environmental discharges through the principals of ALARA ( as low as reasonably
achievable)
Institutionalize resource conservation in particular in the areas of oil, water, electrical
energy paints& chemicals.
Enhance environmental awareness of our employees, dealers & vendors, while
promoting their environment in ensuring sound environmental management.
2.2
Methodology
Research Methodology
Research Design ------ Exploratory Research
23
Exploratory Research: Exploratory Research is conducted into an issue or problem where

there are few or no earlier studies to refer to. The focus is on gaining insights & familiarity
for later investigation. It is used principally to gain a deeper understanding of something.
Scaling Method---- Likert Scale
Likert Scale: A measure of attitudes designed to allow respondents to indicate how strongly
they agree or disagree with carefully constructed statements that range from very positive to
very negative toward an attitudinal object.
The Rating used in Likert Scale is as
1 Strongly Disagree
3 Neither agree nor disagree
2 Disagree
4 Agree
5 Strongly Agree
SAMPLING METHOD--- Stratified Random Sampling
In stratified sampling, simple random sub samples are drawn from within different strata
that are more or less equal on some characteristic.
Different strata were formed on the basis of department wise in which different grades were
taken in the organization.
LC LK
Operator
C2 C4
Support Staff (Asstt., Asstt-II, Sr. Asstt.)
E1 E2
Junior Staff (Supervisor, Junior Officer)
E3 E5
Officers (Asstt. Officer/Asstt. Engg., Officer/Engg., Sr.

Officer/Sr.Engg)
24
M1 M2
Asstt. Manager, Deputy Manager
M3 & Above
Manager, Sr. Manager, AGM
From the different strata mentioned above, analysis was done. Department - wise analysis,
Grade - wise analysis, and overall analysis.
Method of data Collection

Primary Research (open ended) questionnaire, one to one interaction with employees,
help desk.
Secondary Research (internet, books, journals, reading material from HHG)
understand the topic, HHG culture, & processes.
Questionnaire I: Grid (51 Employees)
Departments
Engine Assembly:
Frame Assembly
Maintenance Deptt:
Production & Engineering Deptt:
From
strength
Aprox.dept
strength %
111
6%
204
4%
3
5
65
40
5%
13%
25
Aluminum Phase:
Paint Shop:
Weld Shop:
Steel Phase:
Press Shop:
Gear Phase:
Tools & Equipment:
Safety & Environment:
Final Inspection:
Heat Treatment
7
3
3
3
2
3
2
1
2
2
51
Total
143
88
88
82
22
87
33
5
21
23
1012
5%
3%
3%
4%
9%
3%
6%
20%
10%
9%
sampling division (n=51)
4%
2%
4%
4%
13%
6%
15%
4%
6%
6%
6%
6%
10%
14%
Engine Assembly:
Frame Assembly
Maintenance Deptt:
Aluminum Phase:
Paint Shop:
Weld Shop:
Steel Phase:
Press Shop:
Gear Phase:
Tools & Equipment:
Final Inspection:
Heat Treatment
Questionnaire II: 205 Employees
Departments
Engine Assembly:
Frame Assembly
Maintenance Deptt:
Appropriate
20% from department
the
strength & %
strength
26
40
20
111
204
65
23%
20%
31%
26

Aluminum Phase:
Paint Shop:
Weld Shop:
Steel Phase:
Press Shop:
Gear Phase:
Tools & Equipment:
Final Inspection:
Heat Treatment
10
25
15
15
15
40
143
88
88
82
25%
17%
17%
17%
18%
5
16
6
3
4
5
205
22
87
33
5
21
23
1012
23%
18%
18%
60%
19%
22%
sampling division(n=205)
8%
3%
1% 2%
2%
13%
2%
21%
7%
7%
10%
7%
5%
12%
Engine Assembly:
Frame Assembly
Maintenance Deptt:
Aluminum Phase:
Paint Shop:
Weld Shop:
Steel Phase:
Press Shop:
Gear Phase:
Tools & Equipment:
Final Inspection:
Heat Treatment
Primary Research
Chapter III Collection & Analysis of Data
27
3.1 Data collection

This chapter deals with the analysis of data or in other words, is the main body of the
project. The feedback was taken from the employees by conducting the survey, making the
respondents to fill the questionnaire (Annexure-I, Annexure-II). The respondents gave
various suggestions during the survey that helped us in the analysis.
Questionnaire is divided into stages i.e.
1st Discriminant Analysis ------ Its a mathematical approach designed to describe
consumer/employees perception of an object or activity on series of special map. So that the
relationship between objects can see easily. It is an attribute-based approach of mapping
perception.
2nd Descriptive Analysis ------- It is a study which describes each characteristics of a
particular individual or a group. i.e.
Department wise
Grade wise
Overall analysis
Questionnaire-I
Discriminant Analysis
28
Perceptual Map
1
nd
1st Quadrant
Fun/enjoyment
2 Quadrant
Teamwork
0.8
Knowledge
Relaxation
0.6
Self-develop
ment
Phy. Activ.
Family
Involvement
0.4
Participation
Decision-making
Creativity
CFTs
Motivation
0.2
Quality
circle
Library
0
-1.2
-1
-0.8
-0.6
-0.4
-0.2
Festivals
Morning
-0.2 Meeting
4th Quadrant
0.2
0.4
0.6
0.8
Suggestion
Schemes
3rd Quadrant
-0.4
activities
attributes
Employee Involvement = fn (Fun/enjoyment+Knowledge+participation)

3.2 Data Analysis
In 1st Quadrant attributes, which are covered in circle, are moving around to CFT &
Quality Circle is fully satisfied by the employees.
29
From Activities:
Quality circles, CFTs, Suggestion schemes, Morning stand up meeting, Library, Festivals all
these activities are doing well, from these-employees are satisfy but dis-satisfied from open
house, picnic/tours.
From Attributes:
Employees getting Knowledge, Self-development, Team work, Participation, Awareness &
Motivation they all are moving around these activities but somewhere lacking from decisionmaking & family involvement.
Recommendation:
Employees are not aware about the open house, so programs should run by the
organization to give them proper knowledge.
Family involvement, picnic/tours is necessary.
Suggestions:
As per the analysis of questionnaire There is a need to improve some activities of CFT.
From personal interview & grid we recognize that picnic/tours are prominent to
engaged employees in the work, where family get involved deeply which is very
important for employees as well as for company to increase their efficiency.
People are concerned for knowledge, teamwork and self-development so activities
should be there to increase these attributes.
Questionnaire-II: CODING
Descriptive Analysis
Department Wise
30
Note:
SCALE
1
Strongly Disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
DEPARTMENT
S&E
Safety & Environment
EA
Engine Assembly
P&E
Production & Environment
MD
Maintenance Department
HT
Heat Treatment
PS
Press Shop
WS
Weld Shop
SP
Steel Phase
PS
Press Shop
AP
Aluminum Phase
FI
Final Inspection
T&E
Tools & Equipment
GD
Gear Department
FA
Frame Assembly
1. Following areas of organization are cleaned regularly: I.e. floors, benches/chairs & passages
31
4.4
Rating
3.8 3.8
4.4
4.1
4.5 4.7
3.3
2.9
2.3
3.7
4.1
2.8
Cleanliness
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI T&E GD FA
Deptt
Rating
2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
5
4
3
2
1
0
4.4
4.2
3.4
2.9
3.8 3.7
4.3 4.4 4.3 4.4

3.2
2.4
S&E EA P&E MD HT
2.5
Paint/Varnish
PS WS SP PS
AP
FI T&E GD FA
Deptt
3. Disinfectants are used for keeping the factory clean

5
Rating
4
3
4.4
4.2
4
2.8
3.4 3.2
4.1
3.5
4.5
4.3
3.1
3.8
3.7
2.7
Disinfectants
2
1
0
S&E EA P&E MD HT
PS WS SP
PS AP
FI T&E GD FA
Deptt
4. Sweepers employed for keeping the washroom clean are performing their duty well
32
Rating
3.7
4
3.9
3.0
3.6
4.5 4.3
4.0 4
4 3.8
3
3.6
2.8
Perform
duty
2.7
2
1
0
S&E EA P&E MD HT
PS WS SP
PS AP
FI
T&E GD FA
Deptt
5. Sweepers use detergents for cleaning the toilets
4.2
Rating
4 3.7
4.6
3.2
2.9
4.2
4.1 4.2
3.7
4.5
4.1
3.5
2.8
Detergents
3.1
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD FA
Deptt
6. There are proper arrangements for disposal of waste &effluents
Rating
4.0
3.0
4.6
4.4
5.0 4.3
2.8
3.2
4.2
4.3 4.4 4.5 4.2
3.5
3.6
2.7
w aste
3.0
2.0
1.0
0.0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD
FA
Deptt
7. There is adequate ventilation facility for circulation of fresh air
33
Rating
4 3.7
3.5
4.1
3.7
4.3
4.0
3.1
2.6 2.8
2.5
3.5
2.6
2.4
ventilation
2
1
0
S&E EA P&E MD HT
PS WS SP PS AP
FI T&E GD FA
deptt
8. There is suitable temperature at your workplace

5
4.3
4
Rating
4.3 4.2 4.3
3.8
2.8
3.4 3.4
2.8
3.8
3.3
2.5
2.5
temperature
1.6
2
1
0
S&E EA P&E MD HT
PS WS SP
PS AP
FI T&E GD FA
Deptt
9. There is a proper arrangement to avoid inhalation of dust etc.

5
Rating
4.5
4
3.2
4.1
3.8 3.9
3.1
3.1
3.6 3.8
2.4
3.1 3.2 2.9

aviod inhalation
2
1
0
S&E
EA
P&E
MD
HT
PS
WS
SP
PS
AP
FI
T&E
GD
FA
Deptt
10. There is sufficient space for every worker at the work place
34
5
4
4.2
3.7
3.4
3.1
Rating
4 4.2
3.6
4.0 4.0
4.4 4.3
3.7 3.5
2.9
space
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD FA
Deptt
11. There is sufficient & suitable lighting at your work place

6
5
Rating
4.7
4 3.9
4.4
3.7
3.5
3.9 3.9
4.4 4.5
4.8
3.3 3.4
lighting
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD FA
Deptt
12. There is an effective arrangement for drinking water

6
5
Rating
4.3
4.1
3.4
4.6 4.4
3.8
4.2 4.3
3.9 3.8 4.0
4.8
3.2
3.6
w ater
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD
FA
Deptt
13. There is facility of cold drinking water during hot weather
35
3.8 3.9 3.9
4.6 4.8
4.2 4.3
3.7 4.1 3.7
4.9
3.4
4.0
cold water
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD FA
Deptt
14. Drinking water points are placed away from prohibited places
5
4
3.7
3.2
4.4 4.2
3.8
2.7
4.4
4.2 3.9 4.0
3.8
3.7 3.8
3.5
prohibited
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI
T&E GD
FA
Deptt
15. There is suitable place for keeping workers clothing (locker room)
Rating
3.7
4
3.2
4.3
4.6
3.8
4.5
4.1 3.8 4.0
4.0 4.1 4.2
3.4
2.1
locker room
2
1
0
S&E EA P&E MD HT
PS WS SP PS
AP
FI T&E GD FA
Deptt
16. There is proper first-aid & medical services
36
4.2 4.0
Rating
3.7
4
3.4
2.8
4.2
4.3 4.5 4.4

3.9 4.1
3.7
3.5
3.2
first-aid
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI T&E GD FA
Deptt
17. Canteen serves foodstuff at subsidized rate

4.5
3.8 3.8
Rating
4
3 2.3
4.4
3.7
4.3 4.2 4.2 4.0
3.7 3.8
2.7
3.3
subdzed rate
2
1
0
S&E EA P&E MD HT
PS WS SP PS AP
FI T&E GD FA
Deptt
18. Canteen serves quality foodstuff

5
Rating
4.4
4.2
4 3.7
3.3 3.2
3.7
3.9
4.3 4.3
4.0 3.9
3.2
2.6
2.9
quality
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI T&E GD
FA
Deptt
19. There is rest area around your workplace
37
Rating
4.8
4.5
3.7
3.7
3.4
3.7
4.3 4.3 4.5 4.5 4.2
3.2
3.7
3.2
rest area
2
1
0
S&E EA P&E MD HT
PS WS SP PS
AP
FI T&E GD FA
Deptt
20. The company timely provides uniform

4.3 4.5
Rating
4 3.3
4.6
4.4
3.8
4.0
4.3
4.6
4.0
4.5
4.3
3.7
3
uniform
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI T&E GD FA
Deptt
21. Pair of shoes timely given by the company

5
Rating
4.2
3.3
4.2
3.9
4.5
4.1
4.5 4.5
4.3
4.0 4.2 3.9
3.4
3
shoes
2
1
0
S&E EA P&E MD HT
PS
WS SP
PS
AP
FI
T&E GD FA
Deptt
22. There is a comfortable work environment at your workplace
38
4.3
Rating
3.7
3.4
2.7
3.8
4.4 4.4
4.5 4.4 4.3

4.0
3.9
w rk envrm nt
3.5 3.2
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI T&E GD FA
Deptt
23. There is complaint resolution procedure in the company

5
4.3
Rating
4 3.7
3.8 3.8
4.2 4.1
4.7
4.4 4.3
3.6 3.7
3.2
2.8
2.7
complain
2
1
0
S&E EA P&E MD HT
PS WS SP PS
AP
FI T&E GD FA
Deptt
24. Following CFT's are working in the company at satisfactory level

5
4.4
4.3
Rating
4
3
2.8
4.4
3.4 3.2
4.1 3.9 4.1 4.2 4.3

4.1
3.8
3.3
CFT's
2
1
0
S&E EA P&E MD HT
PS WS SP
PS
AP
FI T&E GD
FA
Deptt
25. There should be an introduction of new activities by CFT
39
5
4
4.2 4.1
3.6
3.0
Rating
4.5
4.1 4.3
3.7
3.1
3.8 3.6 3.8
2.4
intro
2
1
0
S&E EA P&E MD HT
PS
WS SP
PS
AP
FI
T&E GD
FA
Deptt
26. Employee involvement activities motivate the employees
4.8
4.6
Rating
3.5
2.9
4.1 3.9
3.2
4.2
4.5
3.7 3.5
3.6
4.1
motivate
2
1
0
S&E EA P&E MD HT
PS WS SP
PS AP
FI T&E GD FA
Deptt
27. Various activities of employee involvement enhance your efficiency

4.5
3.4 3.6
Rating
4
3
4 3.9 3.8
3.5
4.0
4.3
3.9 3.9
3.5
2.4
efficiency
2
1
0
S&E EA P&E MD HT
PS WS SP PS AP
FI T&E GD FA
Deptt
28. You are satisfied with suggestion token gifts
40
5
4
Rating
4.4
4.1
3.6
3.3
4.2
4.1
3.5
3.3
3.8
3.2 3.4 3.2
2.3
gifts
2
1
0
S&E EA P&E MD HT
PS
WS SP
PS
AP
FI
T&E GD
FA
Deptt
29. There is a varied collection of books in the library

5
4.4
Rating
3.3
4.4 4.2
3.6
3.9
4.3
4.2
4.5
3.5
4.2
3.8
3.4
3
library
2
1
0
S&E EA P&E MD HT
PS
WS SP
PS
AP
FI T&E GD
FA
Deptt
30. Employees get equal chance to participate in the employee involvement activities
5
Rating
4
3
4.5
3.7 3.6
4.2 4.3 4.5

3.6
4.3 4.3 4.1

3.4 3.5
2.9
partciptn
2
1
0
S&E EA P&E MD HT
PS WS SP PS
AP
FI T&E GD FA
Deptt
41
These departments are not satisfied with various factors i.e.

Factors
S.No.
1.
2.
Inhalation of dust
Suitable Temperature
Ventilation of Fresh air
Disposal of waste & effluents
Department
Heat Treatment
Frame Assembly
Steel Phase
Maintenance
Department
Engine Assembly
Heat Treatment
Engine Assembly
Maintenance
Department
Heat Treatment
Steel Phase
Frame Assembly
Engine Assembly
Steel Phase
Prominent
Parameter
Disagree
Disagree
Disagree
Disagree
Disagree
Strongly
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Engine Assembly is the main department that is not satisfied with the work
environment of the company & they are not involved in the employee involvement.
Grade Wise
42
Means Plots
1. Following areas of organization are cleaned regularly: I.e. floors, benches/chairs & passages
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
5.0
4.5
4.0
3.5
3.0
2.5
LC
LD LE LF LG LH
LI
LJ
LK
C2
C4
E1
E2
E3
E4
E5
M1 M2 M3
M4
GRADES
3. Disinfectants are used for keeping the factory clean
43
4.4
4.2
4.0
3.8
3.6
3.4
3.2
3.0
LC
LD LE LF LG LH
LI
LJ
LK C2 C4
E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
4. Sweepers employed for keeping the washroom clean are performing their duty well
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2 E3 E4 E5 M1 M2 M3 M4
GRADES
5. Sweepers use detergents for cleaning the toilets
44
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2 E3 E4 E5 M1 M2 M3 M4
GRADES
6. There are proper arrangements for disposal of waste & effluents

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2 E3 E4 E5 M1 M2 M3 M4
GRADES
7. There is adequate ventilation facility for circulation of fresh air
45
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
8. There is suitable temperature at your workplace

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
9. There is a proper arrangement to avoid inhalation of dust etc.
46
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2 E3 E4 E5 M1 M2 M3 M4
GRADES
10. There is sufficient space for every worker at the work place
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2 E3 E4 E5 M1 M2 M3 M4
GRADES
11. There is sufficient & suitable lighting at your work place
47
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
E3
E4
E5 M1 M2 M3 M4
GRADES
12. There is an effective arrangement for drinking water

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
GRADES
13. There is facility of cold drinking water during hot weather
48
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
14. Drinking water points are placed away from prohibited places
5.0
4.5
4.0
3.5
3.0
2.5
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
15.There is suitable place for keeping workers clothing (locker room)
49
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC
LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
16. There is proper first-aid & medical services

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
GRADES
17. Canteen serves foodstuff at subsidized rate
50
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
18. Canteen serves quality foodstuff

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC
LD LE LF LG LH
LI
LJ
LK C2
C4
E1
E2
E3
E4
E5
M1 M2 M3
M4
GRADES
19. There is rest area around your workplace
51
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
20. The company timely provides uniform
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC
LD LE LF LG LH
LI
LJ
LK C2
C4
E1
E2
E3
E4
E5
M1 M2 M3 M4
GRADES
21. Pair of shoes timely given by the company
52
5.0
4.5
4.0
3.5
3.0
2.5
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
22. There is a comfortable work environment at your workplace
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
23. There is complaint resolution procedure in the company
53
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
24. Following CFT's are working in the company at satisfactory level

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
25. There should be an introduction of new activities by CFT
54
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
E4
E5 M1 M2 M3 M4
GRADES
26. Employee involvement activities motivate the employees

5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
GRADES
27. Various activities of employee involvement enhance your efficiency
55
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
28. You are satisfied with suggestion token gifts
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
GRADES
29. There is a varied collection of books in the library
56
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
30. Employees get equal chance to participate in the employee involvement activities
5.0
4.5
4.0
3.5
3.0
2.5
2.0
LC LD LE LF LG LH
LI
LJ
LK C2 C4 E1
E2
E3
E4
E5 M1 M2 M3 M4
GRADES
Now we analysis grade wise, where some grades are not agree with some factors.
57
S.No.
Factors
Grade
Prominent
Parameter
1.
2.
Disposal of waste & effluents

Ventilation of fresh air
3.
Temperature
4.
Inhalation of dust
5.
6.
Drinking water
Locker room
7.
Medical service
LI
LJ
LD
LE
C4
LI
LE
LE
LI
C4
E4
LI
LI
C2
C4
C4
LE
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
Disagree
58
Overall Analysis
Q1. Following areas of organization are cleaned regularly: I. e. floors, benches/chairs, & passages
Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
22
17
41
96
29
205
Percent
10.7
8.3
20.0
46.8
14.1
100.0
Cumulative Percent
10.7
19.0
39.0
85.9
100.0
strongly disagree
10.7%
strongly agree
disagree
14.1%
8.3%
neither agree nor di
20.0%
agree
46.8%
Q2. Following areas are painted & varnished regularly: I.e. walls, passages, doors & windows
Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
15
17
46
94
33
205
Percent
7.3
8.3
22.4
45.9
16.1
100.0
Cumulative Percent
7.3
15.6
38.0
83.9
100.0
strongly disagree
7.3%
strongly agree
16.1%
disagree
8.3%
agree
22.4%
45.9%
59
Q3. Disinfectants are used for keeping the factory clean

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
16
16
54
84
35
205
Percent
7.8
7.8
26.3
41.0
17.1
100.0
Cumulative Percent
7.8
15.6
42.0
82.9
100.0
strongly disagree
7.8%
strongly agree
disagree
17.1%
7.8%
26.3%
agree
41.0%
Q4. Sweepers employed for keeping the washroom clean are performing their duty well
Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
11
31
40
82
41
205
Percent
5.4
15.1
19.5
40.0
20.0
100.0
Cumulative Percent
5.4
20.5
40.0
80.0
100.0
strongly disagree
strongly agree
20.0%
5.4%
disagree
15.1%
agree
19.5%
40.0%
60
Q5. Sweepers use detergents for cleaning the toilets

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
13
26
50
75
41
205
Percent
6.3
12.7
24.4
36.6
20.0
100.0
Cumulative Percent
6.3
19.0
43.4
80.0
100.0
strongly disagree
6.3%
strongly agree
disagree
20.0%
12.7%
agree
24.4%
36.6%
Q6. There are proper arrangements for disposal of waste & effluents
Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
16
28
44
72
45
205
Percent
7.8
13.7
21.5
35.1
22.0
100.0
Cumulative Percent
7.8
21.5
42.9
78.0
100.0
strongly disagree
strongly agree
22.0%
7.8%
disagree
13.7%
agree
21.5%
35.1%
61
Q7. There is adequate ventilation facility for circulation of fresh air

Strongly disagree
Disagree
Agree
Strongly agree
Total
strongly agree
Percent
11.2
17.6
24.4
34.1
12.7
100.0
Cumulative Percent
11.2
28.8
53.2
87.3
100.0
strongly disagree
11.2%
12.7%
disagree
17.6%
agree
34.1%
Frequency
23
36
50
70
26
205
24.4%
Q8. There is suitable temperature at your workplace

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
33
26
39
80
27
205
Percent
16.1
12.7
19.0
39.0
13.2
100.0
Cumulative Percent
16.1
28.8
47.8
86.8
100.0
62
strongly agree
strongly disagree
13.2%
16.1%
disagree
12.7%
agree
39.0%
19.0%
Q9. There are proper arrangements to avoid inhalation of dust etc.

Strongly disagree
Disagree
Agree
Strongly agree
Total
205
Frequency
Percent
25
12.2
30
14.6
34
16.6
66
32.2
50
24.4
100.0
Cumulative Percent
12.2
26.8
43.4
75.6
100.0
strongly disagree
strongly agree
12.2%
disagree
24.4%
14.6%
agree
16.6%
32.2%
Q10. There is sufficient space for every worker at the work place
Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
11
18
47
79
50
205
Percent
5.4
8.8
22.9
38.5
24.4
100.0
Cumulative Percent
5.4
14.1
37.1
75.6
100.0
63
strongly disagree
5.4%
disagree
strongly agree
24.4%
8.8%
22.9%
agree
38.5%
Q11. There is sufficient & suitable lighting at your work place

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
5
14
32
88
66
205
Percent
2.4
6.8
15.6
42.9
32.2
100.0
Cumulative Percent
2.4
9.3
24.9
67.8
100.0
strongly disagree
strongly agree
2.4%
disagree
32.2%
6.8%
15.6%
agree
42.9%
Q12. There is an effective arrangement for drinking water

Strongly disagree
Disagree
Agree
Frequency
8
10
44
82
Percent
3.9
4.9
21.5
40.0
Cumulative Percent
3.9
8.8
30.2
70.2
64
Strongly agree
Total
61
205
29.8
100.0
100.0
strongly disagree
3.9%
disagree
strongly agree
29.8%
4.9%
21.5%
agree
40.0%
Q13. There is facility of cold drinking water during hot weather

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
6
9
39
80
71
205
Percent
2.9
4.4
19.0
39.0
34.6
100.0
Cumulative Percent
2.9
7.3
26.3
65.4
100.0
strongly disagree
2.9%
strongly agree
disagree
34.6%
4.4%
19.0%
agree
39.0%
Q14. Drinking water points are placed away from prohibited places
Strongly disagree
Disagree
Agree
Strongly agree
Frequency
16
14
53
67
55
Percent
7.8
6.8
25.9
32.7
26.8
Cumulative Percent
7.8
14.6
40.5
73.2
100.0
65
Total
205
100.0
strongly disagree
7.8%
disagree
strongly agree
26.8%
6.8%
25.9%
agree
32.7%
Q15. There is suitable place for keeping workers clothing (locker room)
Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
23
8
32
75
67
205
Percent
11.2
3.9
15.6
36.6
32.7
100.0
Cumulative Percent
11.2
15.1
30.7
67.3
100.0
strongly disagree
strongly agree
11.2%
32.7%
disagree
3.9%
15.6%
agree
36.6%
Q16. There is proper first-aid & medical services

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
13
21
40
73
58
205
Percent
6.3
10.2
19.5
35.6
28.3
100.0
Cumulative Percent
6.3
16.6
36.1
71.7
100.0
66
strongly disagree
6.3%
disagree
strongly agree
28.3%
10.2%
19.5%
agree
35.6%
Q17. Canteen serves foodstuff at subsidized rate

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
15
17
48
69
56
205
Percent
7.3
8.3
23.4
33.7
27.3
100.0
Cumulative Percent
7.3
15.6
39.0
72.7
100.0
Percent
5.9
11.2
27.3
38.0
17.6
100.0
Cumulative Percent
5.9
17.1
44.4
82.4
100.0
strongly disagree
7.3%
disagree
strongly agree
27.3%
8.3%
agree
23.4%
33.7%
Q18. Canteen serves quality foodstuff

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
12
23
56
78
36
205
67
strongly disagree
5.9%
strongly agree
disagree
17.6%
11.2%

agree
27.3%
38.0%
Q19. There is rest area around your workplace

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
14
13
25
85
68
205
Percent
6.8
6.3
12.2
41.5
33.2
100.0
Cumulative Percent
6.8
13.2
25.4
66.8
100.0
strongly disagree
strongly agree
6.8%
33.2%
disagree
6.3%
12.2%
agree
41.5%
Q20. The company timely provides uniform

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
2
7
27
82
87
205
Percent
1.0
3.4
13.2
40.0
42.4
100.0
Cumulative Percent
1.0
4.4
17.6
57.6
100.0
68
strongly disagree
1.0%
strongly agree
disagree
42.4%
3.4%
13.2%
agree
40.0%
Q21. Pair of shoes timely given by the company

Frequency
7
9
26
71
92
205
Strongly disagree
Disagree
Agree
Strongly agree
Total
Percent
3.4
4.4
12.7
34.6
44.9
100.0
Cumulative Percent
3.4
7.8
20.5
55.1
100.0
strongly disagree
3.4%
strongly agree
disagree
44.9%
4.4%
12.7%
agree
34.6%
Q22. There is a comfortable work environment at your workplace

Frequency
Strongly disagree
Disagree
Agree
Strongly agree
Total
Percent
18
13
40
82
52
205
8.8
6.3
19.5
40.0
25.4
100.0
Cumulative Percent
8.8
15.1
34.6
74.6
100.0
69
strongly disagree
8.8%
disagree
strongly agree
6.3%
25.4%
19.5%
agree
40.0%
Q23. There is complaint resolution procedure in the company

Frequency
19
19
36
86
45
205
Strongly disagree
Disagree
Agree
Strongly agree
Total
Percent
9.3
9.3
17.6
42.0
22.0
100.0
Cumulative Percent
9.3
18.5
36.1
78.0
100.0
strongly disagree
9.3%
strongly agree
disagree
22.0%
9.3%
17.6%
agree
42.0%
Q24. Following CFT's are working in the company at satisfactory level

Frequency
Strongly disagree
Disagree
Agree
Strongly agree
Total
Percent
13
21
34
98
39
205
6.3
10.2
16.6
47.8
19.0
100.0
Cumulative Percent
6.3
16.6
33.2
81.0
100.0
70
strongly disagree
6.3%
strongly agree
disagree
19.0%
10.2%
16.6%
agree
47.8%
Q25. There should be an introduction of new activities by CFT

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
21
14
35
82
53
205
Percent
10.2
6.8
17.1
40.0
25.9
100.0
Cumulative Percent
10.2
17.1
34.1
74.1
100.0
strongly disagree
10.2%
strongly agree
disagree
25.9%
6.8%
17.1%
agree
40.0%
Q26. Employee involvement activities motivate the employees

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
11
15
41
89
49
205
Percent
5.4
7.3
20.0
43.4
23.9
100.0
Cumulative Percent
5.4
12.7
32.7
76.1
100.0
71
strongly disagree
5.4%
disagree
strongly agree
7.3%
23.9%
20.0%
agree
43.4%
Q27. Various activities of employee involvement enhance your efficiency

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
13
17
42
102
31
205
Percent
6.3
8.3
20.5
49.8
15.1
100.0
Cumulative Percent
6.3
14.6
35.1
84.9
100.0
strongly disagree
6.3%
strongly agree
disagree
15.1%
8.3%
20.5%
agree
49.8%
Q28. You are satisfied with suggestion token gifts

Strongly disagree
Disagree
Agree
Strongly agree
Total
Frequency
30
8
57
79
31
205
Percent
14.6
3.9
27.8
38.5
14.6
100.0
Cumulative Percent
14.6
18.5
46.3
84.8
99.4
72
strongly disagree
strongly agree
15.1%
14.6%
disagree
3.9%
agree
27.8%
38.5%
Q29. There is a varied collection books in the library

Frequency
Strongly disagree
7
Disagree
10
Neither agree nor disagree 40
Agree
105
Strongly agree
43
Total
205
Percent
3.4
4.9
19.5
51.2
21.0
100
Cumulative Percent
3.4
8.3
27.8
79
100
strongly disagree
3.4%
disagree
4.9%
strongly agree
21.0%
19.5%
agree
51.2%
Q30. Employees get equal chance to participate in the employee involvement activities
Frequency
Strongly disagree
19
Disagree
8
Neither agree nor disagree 37
Agree
96
Strongly agree
45
Total
205
Percent
9.3
3.9
18.0
46.8
22.0
100.0
Cumulative Percent
9.3
13.2
31.2
78.0
100.0
73
strongly disagree
9.3%
disagree
strongly agree
3.9%
22.0%
18.0%
agree
46.8%
Overall Analysis:
From Overall Analysis of Work Environment & Employee Involvement we recognized that all the
activities are doing at a satisfactory level.
Only employees are getting problem in Ventilation & Circulation of fresh air where only 46.8%
[strongly agree (12.7%) + agree (34.1%)] of employees are satisfied, 24.4% neither agree nor disagree,
which shows that employees are not satisfied up to that extent.
strongly agree
12.7%
agree
34.1%
strongly disagree
11.2%
disagree
17.6%
24.4%
74
Chapter IV Findings & Recommendations

4.1 Calculation & Observation
Correlation Analysis
Correlation
Q1. Disinfectants are used for keeping the factory clean
Q2. Sweepers employed for keeping the washroom clean are performing their duty well
Co-efficient of correlation (r) = 0.638
Interpretation: The above two statement are positively associated with each other up to an
extent given by r=0.638. So, Sweepers perform their duty well by using disinfectants for
keeping the factory clean.
Q3. Various activities of employee involvement enhance the efficiency.

Q4. Employee involvement activities motivate the employees.
75
Interpretation: The value of (r) i.e. 0.789 shows a positive correlation between the above
two statements. Thus, employee involvement activities motivate the employees up to high
extent, which increase their efficiency.
Hence, the result is satisfying the assumption. So our null hypothesis is true or
accepted.
Q5. Sweepers use detergents for cleaning the washroom.
Q6. Sweepers employed for keeping the washroom clean are performing their duty well.
Interpretation: There is a positive correlation between the above two statements which is
given by r = 0.672. Therefore, sweepers perform their duty well by using detergents for
cleaning the washroom.
Q7. There are proper arrangements for disposal of waste & effluents.
Q8. There are proper arrangements to avoid inhalation of dust etc.
Interpretation: Positive correlation of 0.367. But it indicates that proper arrangement for
disposal of waste & effluents are not there which show there is dust in the departments.
So, appropriate arrangement should be there to avoid waste & effluents to avoid
inhalation of dust.
4.2 Conclusion:
Employee involvement is based upon the recognition that the success of any organization is
determined to a significant extent by the contribution of its employees. Employee involvement
programmers therefore seek to facilitate the involvement (or participation) of employees in the
company.
"If one were to analyze the work patterns, nothing much separates one individual from another, and
an employee is as good or as bad as the opportunity and the environment he gets to work. A conducive
work environment, where every individual employee is seen as a leader, actually helps build better
organization.
76
Today most of the organization have realized that a satisfy employee is not necessarily the best
employee in terms of loyalty and productivity. It is and engaged employee who is intellectually and
emotionally bound with the organization, feels passionately about its goals and is committed towards
its values. HHG conducts such activities to engage or involve its employees and provides a good work
environment so that its people can be happy and most important satisfies. People get equal chance to
participate in the activities. They are involved in the activities other than work. A comfortable work
environment is there where every employee feels comfy.
4.3 Limitations
Translate the grid & questionnaire in Hindi.

Problem in convincing the employees regarding survey to fill the grid & questionnaire.
Some employees are not supporting in the survey.
Few employees were refusing to fill the questionnaire because they are in fear, with HR
Department.
4.4 Recommendations:
Press Shop: Facility of locker is provided to the contractor.
Weld Shop: (CFT) Management committee must work on quality of activity not quantity.
Steel Phase: Shoes is not given to the permanent employees.
Tools & Equipment: Related to habits (questionnaire should be there. E.g.-whether you are
using dustbins or not), Awareness should be there or give training related to manners &
etiquettes.
Frame Assembly:
o Complaint resolution procedure is not up to date there should be a weekly resolution
process.
o Swasthya CFT arrange its activities to regular employees (it should cover all the
employees)
o There is no proper exhaust system in production hall; by that humidity level is very
high at work place.
o Quality circle participants for international convention minimum of members should
there & above.
o Quality circle members maximum 5 members for each circle.
77
o The temperature variation should be maintained according to atmosphere temperature.

o Organization should have enjoyable workplace & healthy relationship at all.
o Rest area should be provided near sub-assembly areas, not far away. So that to consume
rest time timely.
o Hospitality facilities
o Appropriate platform is there to put your problem in front of management.
o Response should be given towards problem.
4.5 Suggestions:
Steel Phase & Gear Phase should be cleaned regularly.

A very unpleasant smell is coming from canteen where drinking facility is provided.
Chapter V Annexure
Annexure I (Questionnaire I)
FEATURES OF AN IDEAL EMPLOYEE INVOLVEMENT PROGRAM

How many marks will you give out of 5 to these parameters?
S.no
Here 1=very poor ;2=poor ;3=neither poor nor good ; 4=good and 5 = very good
Employee
relaxation/
family
fun/
physical
decision creativity/
self
involvement
stress
knowledge awareness teamwork
participation
motivation
involvement enjoyment
activities
making innovation
development
activities/attributes
relief
1 Suggestion schemes
2 CFTs
External
competitions(national
&international
competitions)
Reaching out to
4 families(Hum tum aur
Hero Honda)
5 picnics/tours
78
festival celebrations/
get together
7 QC
8 Library
9
Morning stand up
meetings
10
Monthly
communication Meet
11 Open House
Annexure II (Questionnaire II)

QUESTIONNAIRE
Department-
Grade-
INSTRUCTION- please fill this questionnaire. Here 1=strongly disagree; 2=disagree; 3=neither agree nor disagree; 4=agree; 5=strongly agree
S.NO.
STATEMENT
1 2 3 4 5
Section A
Following areas of organization are cleaned regularly

Floors
Benches/chairs
Passages
Following areas are painted and varnished regularly

Walls
Passages
Doors and Windows
Disinfectants are used for keeping the factory clean
Sweepers employed for keeping the washroom clean performing their duty well
Sweeper use detergents for cleaning the toilets
There are proper arrangements for disposal of waste and effluents
There is adequate ventilation facility for circulation of fresh air
There is suitable temperature at your workplace
There is proper arrangements to avoid inhalation and accumulation of dust, fumes and other impurities
10
There is sufficient space for every worker at the work place
11
There is sufficient and suitable lighting at your work place
12
There is effective arrangements for drinking water
13
There is facility of cold drinking water during hot weather
14
Drinking water points are placed away from prohibited places like wash room etc
15
There is suitable place for keeping workers clothing (locker room)
16
There is proper first-aid and medical services
17
Canteen serves food stuff at subsidized rate
79
18
Canteen serves quality food stuff
19
There is rest area in the company
20
Uniform is timely provided by the company
21
Pair of shoes timely given by the company
22
There is a comfortable work environment at your work place
23
There is complaint resolution procedure in the company
2
3
4
5
6
7
Section B
Following CFT's are working in the company at satisfactory level
ABHIVYAKTI
JAGRATI
JIGYASA
KHEL
KUBER
SANTUSHTI
SWASTHYAY
Do you want some addition in the activities of CFT
Do you think Employee involvement activities motivate the employees
Various activities of employee involvement enhance your efficiency
You are satisfied with suggestion token gifts
Are you satisfied with different kinds of books in the library
Employees get equal chance to participate in the employee involvement activities
Suggestions (if any)
Thank you so much for spending your valuable and precious time.
Chapter VI BIBLIOGRAPHY
A. www.google.com
B. www.herohonda.com
Live project is prepared byC. Questionnaire
D. One to one interaction with people
E. Observation
80

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SUMMER TRAINING PROJECT REPORT

To Study the Effectiveness of Employee Involvement & Work

Chapter II The Project

Scaling Technique: Likert Scale

1.1 COMPANY PROFILE

Hero Honda Motors Ltd.

January 19, 1984 in Gurgaon, Haryana, India

New Delhi, India

Mr. Brijmohan Lall Munjal, Chairman

Hero Honda Motors Limited established in joint venture with

1985 Arrival of the 100 cc Hero Honda Motorcycle.

1991 Hero Honda receives National Productivity Council's Award.

Hero Honda receives the Economic Times - Harvard Business

Awards & Accolades

Hero Honda's chairman, Mr. Brijmohan Lall Munjal was presented

Hero Honda awarded as the best governed company in the private

Hero Honda Motors was ranked 3rd in Asia's leading companies

Bike Maker of the Year by Overdrive Magazine.

Winner of the Review 200 - Asia's Leading Companies Award (3rd

Bike Maker of the Year by Overdrive Magazine.

Business Leadership Award by Madras Management Association.

Entrepreneur of the Year Award by Ernst & Young.

Bike Maker of the Year by Overdrive Magazine

HERO HONDA - POPULAR BIKES

CD 100 (100 CC)

CD-DAWN (100 CC)

CD DELUXE (100 CC)

SPLENDOR+ (100 CC)

SUPER SPLDR (100 CC)

PASSION PLUS (100 CC)

PLEASURE (100 CC)

SPLENDOR NXG (125 CC)

GLAMOUR (150 CC)

ACHIEVER (150 CC)

GLAMOUR FI (150 CC)

CBZ-XTREME (150 CC)

HUNK (150 CC)

KARIZMA (223 CC)

HERO HONDA MOTORCYCLES/SCOOTERS

Hero Honda Achiever

Hero Honda CD Dawn

Hero Honda CD Deluxe

Hero Honda CD 100

Hero Honda CD 100 SS

Hero Honda Pleasure

Hero Honda Glamour

Hero Honda Karizma

Hero Honda Passion Plus

Hero Honda Splendor

Hero Honda CBZ X-TREME

PRO (Primary Research Objective)

To study the various employee involvement activities in the organization.

Chapter II The Project

What is Employee Involvement?

For employee involvement it is necessary that employee must have-:

Key Drivers of Involvement

Employee Involvement in Hero Honda

PROCESS OF EMPLOYEE INVOLVEMENT

Safety Policy of Hero Honda

Continue product innovations to improve environmental compatibility.

Research Design ------ Exploratory Research

Exploratory Research: Exploratory Research is conducted into an issue or problem where