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MENT
DRIVE
PROGRAM
SEMESTER
SUBJECT CODE
& NAME
BK ID
CREDIT & MARKS
WINTER 2016
Master of Business Administration- MBA
Semester 3
MU0012 Employee Relations Management
B1734
4 Credits, 60 marks
Note Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.N
o
1
Questions
Mark
Tota
s
l
Define Strategy. Describe the different strategy levels in an organization
Definition of Strategy
2
10
Explain the different strategy levels in an organization
8
Write down the elements & dimensions of Organizational Culture?
10
Explaining of the elements & dimensions of
Organizational Culture
10
Explain the reasons for grievances? List out the various points that was
considered as precautions while Handling Grievances.
The reasons for grievances
4
10
The various points that was considered as precautions while 6
Handling Grievances
10
What is a Trade Union and What are its activities? Explain the functions of
Trade Unions.
Meaning of Trade Union
Describing the activities of Trade Unions
Explaining the Functions of Trade Unions
5
5
2
4
4
10
5
5
10