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or
delaying
an
could
have
dire
consequences.
4. The purpose of the email should be clear. It should be either
to keep the reader in the loop or requiring the reader to take
some action.
mistakes,
harsh
words,
disorganized
content,
information).
Clear purpose Update or action required.
Clear subject.
Clear introduction.
Reader-friendly
Free of errors.
file.
3. Do I need to send this at a convenient time for everyone?
- The purpose is to eliminate problems with time zones,
work hours, or availability.
4. Would a hard copy be a waste of resources?
5. Do I need to increase business?
- The purpose is to market and advertise.
Dont use email to avoid sensitive conversations; to look busy; to
use statements against others or to let others know that
someone is being reprimanded.
The subject line should be clear, complete and focused.
Limit the email to one topic.
Avoid slang/ abbreviations and clutter.
The content should be organized and of appropriate length.