Вы находитесь на странице: 1из 4
INDEPENDENT UNIVERSITY, BANGLADESH School of Business BBA/MBA/ EMBA Program Course Outline Semester Course Code Course Title
INDEPENDENT UNIVERSITY, BANGLADESH
School of Business
BBA/MBA/ EMBA Program Course Outline
Semester
Course Code
Course Title
Section
Summer
MGT 330
Production and Operations
04
2017
Management

Instructor :

M Redwan Zinan Siddiqui

Class Time: ST 8.00-9.30

Office :

2007

Class Room: BC 2012

Email

:

Office Hours: As per notice on door

 

Accessible through SB website

COURSE DESCRIPTION:

The course is directed toward the recognition and use of the operations function for a business organization as a competitive weapon in the marketplace. Specific topics include strategic analysis in the operations function, performance and productivity concepts, unique operations considerations in the services, process selection, capacity planning, facility location and layout planning, job design, aggregate production planning, operations scheduling, quality management, production and inventory management -with the objective to build an integrated view of operations problems and the approaches taken to them. The operations function is analyzed as it contributes to the competitive advantage the firm seeks in the marketplace. The course is focused on strategic operations issues more than tactical operations issues, and is therefore more directed at the middle and upper level operations manager.

PREREQUISITE (IF ANY): MAT 211

COURSE OBJECTIVES:

Manufacturing and non-manufacturing organizations are facing various business problems such as materials shortages, high inventory, poor quality, poor customer services, low productivity and poor cash management. All these problems are highly integrated. The manufacturer must equip themselves aggressively with the internal business problems along with the external pressure such as increased customer demand for reduce price, reduced order quantity and shorter delivery time. Our aim is to help students become effective managers in today’s competitive environment using various management tools.

TEXT BOOK:

  • 1. Operations Management Process and Supply Chain: Ninth Edition (Pearson)

Lee J. Krajewski/Larry P. Ritzman/Manoj K. Malhotra

RECOMMENDED REFERENCE TEXT:

  • 1. Operations Management (Eleventh Edition) by Wiliam J. Stevenson

  • 2. Supply chain management-by Chopra and Meindl

  • 3. Operations Management (Fourth Edition) Nigel Slack, Stuart Chamber, Robert Johnston

  • 4. Production and Operations Management- Manufacturing and Services-Richard B. Chase and Nicholas J. Aquino Publisher: IRWINB

1

ACADEMIC INTEGRITY POLICY:

Students should keep themselves free from any type of cheating and/or plagiarism. Any student acting otherwise will receive an “F” in the course. School of Business, IUB, maintains a zero tolerance policy regarding violation of academic integrity.

COURSE PLAN:

Sl.

Topics

Text/ Reference

Li

nk

L01-L02

Introduction to Operations Management: Introduction to operations management, operation management system. Define transform and transforming inputs, internal and external customers, internal and external suppliers, core and support functions. Characteristics of goods and services (manufacturing or service organizations), supply chain and value addition.

Operations Management by Lee J. Krajewski CH-01 & Operations Management

CH-01

Productivity and computing productivity. Solve problems

by Wiliam J. Stevenson

L03-L04

Operations Strategy and Competitiveness: strategy, Corporate/Business and operations strategy, mission and goals, Four perspective of operations strategy, Competitive priorities, Developing competitive priorities, Core competencies,

Strategy formulation. Internal and external factors for formulating strategy.

Operations Management by Lee J. Krajewski

CH-01

Needs assessment, Polar diagram, order qualifiers vs order winners, development strategies, Operations strategy and example of business and operation strategies.

Operations Management by Wiliam J. Stevenson

CH-02

L05-L06

Strategic Capacity Planning for Products and Services: Capacity, Capacity decision is strategic, output and input measures of capacity, design capacity, effective capacity, actual output, utilization of capacity, efficiency, economies and

example 1, 2 and exercise problem 1, 2

Operations Management by Lee J. Krajewski

CH-06

diseconomies of scale, capacity cushion, timing and sizing of capacity, capacity measures for single and multiple products. Capacity gap. Solve problems:

Operations Management by Wiliam J. Stevenson

CH-05

L07-L09

Layout Planning: What is layout planning?, Absolute and relative location, Strategic issues, performance criteria, types and characteristics of layouts, group technology, designing process layout, designing product layout, solve problems

Lee J. Krajewski CH-03 & CH-07 Operations Management by Wiliam J. Stevenson

of process and product layouts.

CH-06

L10-L11

JIT/Lean Manufacturing System: define JIT and lean manufacturing,

operational benefits. Solve problems.

Lee J. Krajewski

Continuous improvement in lean system, types of waste in lean, characteristics of

CH-08

lean system (supply chain consideration, process consideration), designing lean system layouts, kanban system, Value stream mapping, house of Toyota,

 

Mid-term

L12-L13

Total Quality Management (Management of Quality): Define quality, dimension of product/service quality with examples, the determinants of quality,

cycle, Pareto chart, cause and effect diagram

Operations Management by Wiliam J. Stevenson

CH-09

the consequences of poor quality, benefits of good quality, the cost of quality, Total Quality Management, elements of TQM, problem solving tools, PDCA

L14-L15

Supply Chain Management: What is supply chain, supply chain management,

and financial), problems

Lee J. Krajewski

Supply chain drivers and obstacles, supply chain design, supply chain efficiency

CH-09

curve, supply chain example, Inventory and supply chain, types of inventory, estimating inventory levels, measures of supply chain performance (inventory

Supply chain management-by Chopra and Meindl CH-01 & CH-03

L16-L18

Materials Management and Inventory Control System: The nature and

receipt, back orders, target level inventory, protection interval. Solve problems

Lee J. Krajewski

importance of inventories, functions of inventory, objective of inventory control,

CH-12

requirement for effective inventory management, Inventory management, ABC analysis, cost of inventory, EOQ,TBO, continuous review system, periodic review system, re-order point, inventory position, on-hand inventory, scheduled

L19-L20

Forecasting: What is forecasting? demand patterns, forecasting techniques,

Problems

Lee J. Krajewski

judgmental methods, causal methods, time series analysis, simple moving

CH-13

average, weighted moving average, exponential smoothing, forecasting errors.

L21-L22

Resource Planning/Scheduling: Define Resource planning, MRP I, MRP II,

planned order release, planned order receipt for different lot sizing rule (FOQ,

Lee J. Krajewski

ERP, inputs to materials requirements planning (BOM, MPS, IR), calculating on-

CH-15

hand inventory, scheduled receipt, MPS quantity, MPS start, available to promise,

2

 

POQ, L4L), Solve problems

COURSE EVALUATION:

Each course must have Mid-term and Final exam as scheduled by the school.

Type of Evaluation

Nos.

Weight

Class Attendance and Participation

5

Test/Quiz

02

30

Assignments/Homework/ Projects/Test

01

15

 

Best-2

30

Mid-term Exam

01

30

Final Exam

01

35

Total

100%

GRADING POLICY:

The following scheme should be followed in assigning final grade for the course.

Grade

Percentage

Grade

Percentage

A

90 and above

C

60 to less than 65

A-

85 to less than 90

C-

55 to less than 60

B+

80 to less than 85

D+

50 to less than 55

B

75 to less than 80

D

45 to less than 50

B-

70 to less than 75

F

Less than 45

C+

65 to less than 70

UNFAIR MEANS DURING EXAM

Students are not allowed to keep bags, handouts, books, mobile phones, smart watches or any other smart electronic devices with them during any exam. Students are advised to keep everything in the front of the class room before the exam starts. Please note that, just carrying any smart electronic devises (even if the devise is turned off or put it in silent mode) during the exam will be considered as “cheating”. Moreover, during the exam, anything written on hand palms (or anywhere else) and carrying paper materials (whatever is written) will be considered as “cheating”. Any sorts of “cheating” will result in an “F” grade with no exception. During the exam, students are only allowed to carry pen, pencil, eraser, sharpener, ruler, highlighter and calculator in a clear plastic bag.

INCOMPLETE (‘I’) GRADE:

Awarding of Incomplete or ‘I’ grades should be strongly discouraged. ‘I’ will only be allowed for students who have a valid reason (ascertained by the senior management). In situations where the student is unable to complete the course due to unanticipated illness or family emergency and has not attended at least 75% of the classes held, he / she will be asked to withdraw from that course and repeat it. In unavoidable circumstances where students have completed 75% of the classes but are unable to continue (due to illness or family emergency), Incomplete grade of ‘I’ may be granted. Incomplete course has to be completed by the end of the next semester, otherwise grade ‘I’ automatically becomes grade ‘F’. The student is not required to register for the course in the next semester.

WITHDRAWAL (‘W’):

A ‘W’ grade means withdrawal. A student may decide to withdraw from a course by the deadline. Students

must apply to the Program Office for withdrawal from a course with the permission of the concerned course instructor, Academic Advisor, and the Dean. Withdrawal from only one course in a semester is allowed but the students should provide valid reason along with documents while applying for the withdrawal.

3

CHANGES OF GRADE:

Change of grade is strongly discouraged. However, an instructor may request a change of grade when a

computational or procedural error occurred in the original assignment of a grade. Instructor must submit the ‘Grade Change Form’ to the respective program office within one month of submitting the final grade roll.

PEDAGOGY

Recommended techniques include, but not limited to, lectures, video clips, problem solving, case studies,

presentation, field trip, guest lecture, etc.

BLACKBOARD:

In addition to class teaching, lecture PowerPoint, announcements and other information should be placed on the blackboard page. Students should be advised to check the course blackboard page and download the required materials from MY SB:

Log on to MY SB > http://www.sb.iub.edu.bd/student/student_login.php

4