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Website http://biz.lgservice.com
SERVICE MANUAL
MODEL: HB965DF (HB965DF, SB95DF-F/W)

NETWORK BLU-RAY DISC /


DVD HOME CINEMA SYSTEM
SERVICE MANUAL
TM

MODEL: HB965DF

(HB965DF, SB95DF-F/W)

CAUTION
BEFORE SERVICING THE UNIT, READ THE SAFETY PRECAUTIONS
IN THIS MANUAL.

P/NO : AFN73671960

MARCH, 2010

CONTENTS
SECTION
SECTION
SECTION
SECTION
SECTION

1 ........ SUMMARY
2 ........ ELECTRICAL
3 ........ CABINET & MAIN CHASSIS
4 ........ BCM7630 F/E LOADER PART
5 ........ REPLACEMENT PARTS LIST

1-1

SECTION 1
SUMMARY
CONTENTS

PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC PLAYER PRODUCTS .............. 1-3
SERVICING PRECAUTIONS .......................................................................................................................... 1-4
GENERAL SERVICING PRECAUTIONS
INSULATION CHECKING PRODEDURE
ELECTROSTATICALLY SENSITIVE (ES) DEVICES
SERVICE INFORMATION FOR EEPROM .................................................................................................... 1-5
1. DVD PART
2. MICOM PART
SOFTWARE UPGRADE .................................................................................................................................. 1-7
NETWORK UPDATE ....................................................................................................................................... 1-8
SPECIFICATIONS .......................................................................................................................................... 1-11

1-2

PRODUCT SAFETY SERVICING GUIDELINES


FOR BLU-RAY DISC PLAYER PRODUCTS
IMPORTANT SAFETY NOTICE
This manual was prepared for use only by properly trained audio-video service
technicians.
When servicing this product, under no circumstances should the original design be
modified or altered without permission from LG Corporation. All components should
be replaced only with types identical to those in the original circuit and their physical
location, wiring and lead dress must conform to original layout upon completion of
repairs.
Special components are also used to prevent x-radiation, shock and fire hazard.
These components are indicated by the letter x included in their component designators and are required to maintain safe performance. No deviations are allowed
without prior approval by LG Corporation.
Circuit diagrams may occasionally differ from the actual circuit used. This way,
implementation of the latest safety and performance improvement changes into the
set is not delayed until the new service literature is printed.

CAUTION : Do not attempt to modify this product in any way. Never perform customized installations without manufacturers approval. Unauthorized modifications
will not only void the warranty, but may lead to property damage or user injury.
Service work should be performed only after you are thoroughly familiar with these
safety checks and servicing guidelines.

GRAPHIC SYMBOLS
The exclamation point within an equilateral triangle is intended to
alert the service personnel to important safety information in the
service literature.
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the service personnel to the presence of
noninsulated dangerous voltage that may be of sufficient magnitude
to constitute a risk of electric shock.
The pictorial representation of a fuse and its rating within an equilateral triangle is intended to convey to the service personnel the
following fuse replacement caution notice:
CAUTION : FOR CONTINUED PROTECTION AGAINST RISK
OF FIRE, REPLACE ALL FUSES WITH THE SAME TYPE AND
RATING AS MARKED NEAR EACH FUSE.

SERVICE INFORMATION
While servicing, use an isolation transformer for protection from AC line shock. After
the original service problem has been corrected, make a check of the following:

TIPS ON PROPER INSTALLATION


1. Never install any receiver in a closed-in recess, cubbyhole, or closely fitting shelf
space over, or close to, a heat duct, or in the path of heated air flow.
2. Avoid conditions of high humidity such as: outdoor patio installations where dew
is a factor, near steam radiators where steam leakage is a factor, etc.
3. Avoid placement where draperies may obstruct venting. The customer should
also avoid the use of decorative scarves or other coverings that might obstruct
ventilation.
4. Wall- and shelf-mounted installations using a commercial mounting kit must
follow the factory-approved mounting instructions. A product mounted to a shelf
or platform must retain its original feet (or the equivalent thickness in spacers) to
provide adequate air flow across the bottom. Bolts or screws used for fasteners
must not touch any parts or wiring. Perform leakage tests on customized installations.
5. Caution customers against mounting a product on a sloping shelf or in a tilted
position, unless the receiver is properly secured.
6. A product on a roll-about cart should be stable in its mounting to the cart.
Caution the customer on the hazards of trying to roll a cart with small casters
across thresholds or deep pile carpets.
7. Caution customers against using extension cords. Explain that a forest of extensions, sprouting from a single outlet, can lead to disastrous consequences to
home and family.

FIRE AND SHOCK HAZARD


1. Be sure that all components are positioned to avoid a possibility of adjacent
component shorts. This is especially important on items trans-ported to and from
the repair shop.
2. Verify that all protective devices such as insulators, barriers, covers, shields,
strain reliefs, power supply cords, and other hardware have been reinstalled per
the original design. Be sure that the safety purpose of the polarized line plug has
not been defeated.
3. Soldering must be inspected to discover possible cold solder joints, solder
splashes, or sharp solder points. Be certain to remove all loose foreign particles.
4. Check for physical evidence of damage or deterioration to parts and components, for frayed leads or damaged insulation (including the AC cord), and
replace if necessary.
5. No lead or component should touch a high current device or a resistor rated at 1
watt or more. Lead tension around protruding metal surfaces must be avoided.
6. After reassembly of the set, always perform an AC leakage test on all exposed
metallic parts of the cabinet (the channel selector knobs, antenna terminals,
handle and screws) to be sure that set is safe to operate without danger of
electrical shock. DO NOT USE A LINE ISOLATION TRANSFORMER DURING
THIS TEST. Use an AC voltmeter having 5000 ohms per volt or more sensitivity
in the following manner: Connect a 1500 ohm, 10 watt resistor, paralleled by a
.15 mfd 150V AC type capacitor between a known good earth ground water pipe,
conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor and .15 mfd capacitor. Reverse
the AC plug by using a non-polarized adaptor and repeat AC voltage measurements for each exposed metallic part. Voltage measured must not exceed 0.75
volts RMS. This corresponds to 0.5 milliamp AC. Any value exceeding this limit
constitutes a potential shock hazard and must be corrected immediately.

1-3

SERVICING PRECAUTIONS
CAUTION: Before servicing the BLU-RAY DISC PLAYER covered by this service data and its supplements and addends,
read and follow the SAFETY PRECAUTIONS. NOTE: if
unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions in
this publications, always follow the safety precautions.
Remember Safety First :
General Servicing Precautions
1. Always unplug the BLU-RAY DISC PLAYER AC power cord
from the AC power source before:
(1) Removing or reinstalling any component, circuit board,
module, or any other assembly.
(2) Disconnecting or reconnecting any internal electrical
plug or other electrical connection.
(3) Connecting a test substitute in parallel with an electrolytic capacitor.
Caution : A wrong part substitution or incorrect polarity installation of electrolytic capacitors may result in an
explosion hazard.
2. Do not spray chemicals on or near this BLU-RAY DISC
PLAYER or any of its assemblies.
3. Unless specified otherwise in this service data, clean electrical contacts by applying an appropriate contact cleaning
solution to the contacts with a pipe cleaner, cotton-tipped
swab, or comparable soft applicator.
Unless specified otherwise in this service data, lubrication of
contacts is not required.
4. Do not defeat any plug/socket B+ voltage interlocks with
whitch instruments covered by this service manual might be
equipped.
5. Do not apply AC power to this BLU-RAY DISC PLAYER
and / or any of its electrical assemblies unless all solidstate
device heat sinks are correctly installed.
6. Always connect the test instrument ground lead to an
appropriate ground before connecting the test instrument
positive lead. Always remove the test instrument ground
lead last.
Insulation Checking Procedure
Disconnect the attachment plug from the AC outlet and turn
the power on. Connect an insulation resistance meter (500V)
to the blades of the attachment plug. The insulation resistance
between each blade of the attachment plug and accessible
conductive parts (Note 1) should be more than 1Mohm.
Note 1 : Accessible Conductive Parts include Metal panels,
Input terminals, Earphone jacks,etc.

Electrostatically Sensitive (ES) Devices


Some semiconductor (solid state) devices can be damaged
easily by static electricity. Such components commonly are
called Electrostatically Sensitive (ES) Devices. Examples of
typical ES devices are integrated circuits and some field effect
transistors and semiconductor chip components.
The following techniques should be used to help reduce the
incidence of component damage caused by static electricity.
1. Immediately before handling any semiconductor component or semiconductor-equipped assembly, drain off any
electrostatic charge on your body by touching a known
earth ground. Alternatively, obtain and wear a commercially
available discharging wrist strap device, which should be
removed for potential shock reasons prior to applying power
to the unit under test.
2. After removing an electrical assembly equipped with ES
devices, place the assembly on a conductive surface such
as aluminum foil, to prevent electrostatic charge buildup or
exposure of the assembly.
3. Use only a grounded-tip soldering iron to solder or unsolder
ES devices.
4. Use only an anti-static solder removal device. Some solder
removal devices not classified as anti-static can generate
electrical charges sufficient to damage ES devices.
5. Do not use freon-propelled chemicals. These can generate
an electrical charge sufficient to damage ES devices.
6. Do not remove a replacement ES device from its protective
package until immediately before you are ready to install
it. (Most replacement ES devices are packaged with leads
electrically shorted together by conductive foam, aluminum
foil,or comparable conductive material).
7. Immediately before removing the protective material from
the leads of a replacement ES device, touch the protective
material to the chassis or circuit assembly into which the
device will be installed.
Caution: Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
8. Minimize bodily motions when handling unpackaged
replacement ES devices. (Normally harmless motion such
as the brushing together of your clothes fabric or the lifting
of your foot from a carpeted floor can generate static electricity sufficient to damage an ES device.)

1-4

SERVICE INFORMATION FOR EEPROM


1. DVD PART
POWER ON

FLD NO DISK or OPEN status.


DETECT NEW EEPROM (OPTION EDIT SCREEN)

Remote control
Pause key-->1-->4-->7-->2 in order.

Press number 0~9, Press character


A~F (1~6 for a while)

Use arrow key (


) to
move to appropriate position and
make changes

Press pause key once

Change will be applied


when power
OFF-->ON.

Option Edit
Byte No.
[00]
[08]
[16]
[24]

* Refer to the Difference Option Table

Byte0
**
A0
02
00

Byte1
**
**
00
00

Byte2
**
03
00
00

Byte3
**
32
00
00

Byte4
0B
00
02
00

Byte5
73
00
00
00

Byte6
EB
00
00
00

Byte7
4E
00
00
00

Press UP/DOWN to change the value.


Press LEFT/RIGHT and A(Up)/D(Down) to move the cursor.
Press PAUSE to store and exit.

* Difference Option Table - 1


Applicable
Model*

Byte No.

Byte0

Byte1

Byte2

Byte3

<A>

[00]

41

54

01

90

<B>

[00]

44

45

00

8D

<C>

[00]

46

52

00

8D

<D>

[00]

47

42

00

8F

<E>

[00]

47

52

00

8F

<F>

[00]

48

55

00

8E

<G>

[00]

4E

4C

00

8D

<H>

[00]

50

54

00

8F

* Difference Option Table - 2


Applicable
Model*

Byte No.

Byte1

<A/ B/ D/ E/
F/ G/ H>

[08]

90

<C>

[08]

8D

1-5

* Applicable Models
<A> HB965DF-DD.BAUTLL
<B> HB965DF-DD.BDEULL
<C> HB965DF-DD.BFRALL
<D> HB965DF-DD.BGBRLL
<E> HB965DF-DD.BGRCLL
<F> HB965DF-DD.BHUNLL
<G> HB965DF-DD.BNLDLLK
<H> HB965DF-DD.BPRTLL

2. MICOM PART
POWER ON

FLD no disc status

Remote control 2 + Front STOP


push same timing during 5 s

FLD OP-0.

Use arrow key (


) to
move to appropriate position and
make changes

DETECT NEW EEPROM


(OPTION EDIT SCREEN)
NAME

HEX

OP0
OP1
OP2
OP3
OP4

91
B8
70
C2
01

Press ENTER key once

FLD write ok or up ok

Remote control 2 + Front STOP


push same timing

FLD display E2P CLR or EP CLR

Auto power off

1-6

SOFTWARE UPGRADE
Burn a DVD recordable disc or USB with a file that is named to LG_HB_5200B30.ROM.
Insert a upgrading disc or USB.
Show help message for disc upgrade as follows.
< in the case of Back End program & Front End program >

Press play key to upgrade and it will show progress information

After completing upgrade then power is off.

1-7

NETWORK UPDATE
You can update the firmware by connecting your unit device directly to the S/W update server.

Configuring Network Settings


To update the firmware by connecting your player directly to the S/W update server, your player must be
connected to network. If your player is not connected to network, make a physical connection.
1) Press Home on the Remote Control.
2) Press

or

to select the Setup mode.

3) Select Others --> Software Update

4) On the UPDATE window, press or ENTER to


check for the newest update.
(Checking will takes about one minute.)
Caution:
Pressing Enter while checking for the update will end
process

1-8

If newer version exists,


5) If newer version exists, the message
A new update was found. Do you want to
download it? appears.
Select OK to download the update.
(Selecting CANCEL will end the update.)

6) The player starts downloading the newest update


from the SBP server.

7) When downloading is completed, the message,


Download is complete. Do you want to
update? appears.
8) Select OK to start updating

1-9

9) Update will be processed


Caution :
Do not turn off the power during firmware update.

10) When update is completed, the message,


Update is complete. will appear, and the power
will turn off automatically after 5 seconds.
11) Turn the power back on.
The system now operates with the new version.

1-10

SPECIFICATIONS
GENERAL
Power requirements:
Power consumption:
Dimensions (W x H x D):
Net Weight (Approx.):
Operating temperature:
Operating humidity:
Bus Power supply (USB):
INPUTS / OUTPUTS
VIDEO OUT:
COMPONENT VIDEO OUT:

AC 200-240 V, 50/ 60 Hz
95 W
Approx. 439 x 67 x 284 mm without foot
4.2 kg
41 F to 95 F (5 C to 35 C)
5 % to 90 %
DC 5V 500 mA

HDMI IN/OUT (video/audio):


ANALOG AUDIO IN:
DIGITAL IN (OPTICAL 1/2):
PORT. IN:

1.0 V (p-p), 75 , sync negative, RCA jack x 1


(Y) 1.0 V (p-p), 75 , sync negative, RCA jack x 1,
(Pb)/(Pr) 0.7 V (p-p), 75 , RCA jack x 2
19 pin (HDMI standard, Type A, Version 1.3)
2.0 Vrms (1 kHz, 0 dB), 600 , RCA jack (L, R) x 1
3 V (p-p), Optical jack x 2
0.5 Vrms (3.5 mm stereo jack)

TUNER
FM Tuning Range:

87.5 to 108.0 MHz

AMPLIFIER
Power output (4 ), (PEAK)

Power output (4 ), (RMS),


THD 10 % (4 / 3 )

SYSTEM
Laser:
Signal system:
Frequency response:
Signal-to-noise ratio:
Total harmonic distortion:
Dynamic range:
LAN port:
Wireless LAN (internal antenna):

Total
Front
Sub-Woofer
Total
Front
Sub-Woofer

560
180
200
500
160
180

W
W
W
W
W
W

x2
(Passive)
x2
(Passive)

Semiconductor laser, Wavelength: 405 nm / 650 nm


Standard NTSC/PAL color TV system
20 Hz to 20 kHz (48 kHz, 96 kHz, 192 kHz sampling)
More than 85 dB
0.05 % at 1 W
More than 95 dB
Ethernet jack x 1, 10BASE-T/100BASE-TX
Integrated IEEE 802.11n (2.4 GHz band) wireless
networking access, compatible with 802.11b/g
Wi-Fi networks.

1-11

SPEAKERS (HB965DF)
Front speaker (Left/ Right)
Type:
Impedance Rated:
Input Power:
Max. Input power:
Net Dimensions (W x H x D):
Net Weight:

2 Way 3 speaker
4
180 W
360 W
250 x 756 x 165 mm
1.75 kg

Subwoofer
Type:
Impedance Rated:
Input Power:
Max. Input power:
Net Dimensions (W x H x D):
Net Weight:

1 Way 1 speaker
3
200 W
400 W
196 x 394 x 320 mm
5.8 kg

1-12

SECTION 2 ELECTRICAL
CONTENTS
DIGITAL DISPLAY & MEDIA TRAINING MASTER ..................................................................................... 2-2
1. DISTORTED PICTURE........................................................................................................................... 2-2
2. NO PICTURE .......................................................................................................................................... 2-7
3. PICTURE COLOR................................................................................................................................. 2-12
4. NOISE/AUDIO PROBLEMS.................................................................................................................. 2-14
5. MISCELLANEOUS ................................................................................................................................ 2-17
6. BLU-RAY PLAYER ............................................................................................................................... 2-26
7. NETFLIX ............................................................................................................................................... 2-27
8. YouTube ................................................................................................................................................ 2-32
9. CINEMANOW ....................................................................................................................................... 2-33
10. HOME LINK .......................................................................................................................................... 2-39
11. WIRELESS NETWORK SETUP ........................................................................................................... 2-53
12. VUDU .................................................................................................................................................... 2-60
13. PICASA ................................................................................................................................................. 2-63
14. PANDORA............................................................................................................................................. 2-64
15. ACCUWEATHER .................................................................................................................................. 2-67
ELECTRICAL TROUBLESHOOTING GUIDE ............................................................................................. 2-68
1. SMPS BOARD ...................................................................................................................................... 2-68
2. POWER KEY BOARD .......................................................................................................................... 2-70
3. FRONT BOARD .................................................................................................................................... 2-71
4. NO AUDIO CHECK ............................................................................................................................... 2-73
5. NO VIDEO CHECK ............................................................................................................................... 2-75
6. HDMI NO AUDIO/VIDEO CHECK (with HDMI IN) ............................................................................... 2-77
7. HDMI NO AUDIO/VIDEO CHECK (without HDMI IN) .......................................................................... 2-79
WAVEFORMS................................................................................................................................................. 2-80
1. SYSTEM PART-1 (X-TAL) .................................................................................................................... 2-80
2. SYSTEM PART-2 (DDR3 MEMORY) ................................................................................................... 2-81
3. VIDEO PART (100% FULL COLOR-BAR) ........................................................................................... 2-82
4. HDMI PART .......................................................................................................................................... 2-83
5. MICOM AND MPEG I/F PART.............................................................................................................. 2-84
WIRING DIAGRAM ........................................................................................................................................ 2-85
BLOCK DIAGRAM ......................................................................................................................................... 2-87
CIRCUIT DIAGRAMS .................................................................................................................................... 2-91
1. SMPS - POWER CIRCUIT DIAGRAM.................................................................................................. 2-91
2. MAIN - CPU1 CIRCUIT DIAGRAM ....................................................................................................... 2-93
3. MAIN - CPU2 CIRCUIT DIAGRAM ....................................................................................................... 2-95
4. MAIN - DDR3, NAND, CP CIRCUIT DIAGRAM ................................................................................... 2-97
5. MAIN - FRONT END CIRCUIT DIAGRAM ........................................................................................... 2-99
6. MAIN - MICOM CIRCUIT DIAGRAM .................................................................................................. 2-101
7. MAIN - HDMI CIRCUIT DIAGRAM ..................................................................................................... 2-103
8. MAIN - ADC, DIR CIRCUIT DIAGRAM .............................................................................................. 2-105
9. MAIN - DSP CIRCUIT DIAGRAM ....................................................................................................... 2-107
10. MAIN - POWER CIRCUIT DIAGRAM ................................................................................................. 2-109
11. MAIN - I/O CIRCUIT DIAGRAM.......................................................................................................... 2-111
12. AMP1 CIRCUIT DIAGRAM ................................................................................................................. 2-113
13. AMP2 CIRCUIT DIAGRAM ................................................................................................................. 2-115
14. FRONT CIRCUIT DIAGRAM .............................................................................................................. 2-117
15. FRONT JACK CIRCUIT DIAGRAM .................................................................................................... 2-119
16. IPOD CIRCUIT DIAGRAM .................................................................................................................. 2-121
17. WiFi - USB_GPIO_STRAP CIRCUIT DIAGRAM (OPTION) .............................................................. 2-123
18. WiFi - POWER & CONTROL CIRCUIT DIAGRAM (OPTION) ........................................................... 2-125
19. WiFi - RF ANTENNA CIRCUIT DIAGRAM (OPTION) ........................................................................ 2-127
20. WIRELESS TX MODULE CIRCUIT DIAGRAM (OPTION)................................................................. 2-129
CIRCUIT VOLTAGE CHART ...................................................................................................................... 2-131
PRINTED CIRCUIT BOARD DIAGRAMS .................................................................................................. 2-133
1. MAIN P.C.BOARD .............................................................................................................................. 2-133
2. SMPS P.C.BOARD ............................................................................................................................. 2-137
3. AMP P.C.BOARD................................................................................................................................ 2-139
4. FRONT P.C.BOARD ........................................................................................................................... 2-141
5. FRONT JACK P.C.BOARD ................................................................................................................. 2-143
6. IPOD P.C.BOARD............................................................................................................................... 2-143
2-1

DIGITAL DISPLAY & MEDIA TRAINING MASTER


Objective: To provide clear and concise guidelines for customer service agents to handle calls on
box goods calls.

1. DISTORTED PICTURE
1-1. Lines on Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

What cables is
the customer using to
connect the BD?

NO

Determine what cables the customer is using to connect


the BD to the TV and if connected properly. Refer to OM for
connections. Tighten any loose cables. Make sure the customer
is not connecting a BD to VCR or BD to DVD Recorder.
Copy protection can distort the picture on older DVD models.

YES

Is the TV set
to the correct input?

NO

Make sure the TV is on the correct input.


Turn TV off, then on to determine input.
Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Do lines appear when


watching multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens
cleaner on the BD. A lens cleaner is available at any local
electronics retailer.

YES

Do lines appear when


watching a TV program?

NO

Lines appearing when watching a TV program indicates


an issue with the display. If the TV program is fine,
then connect the BD to another input on the display to
determine if the problem is following the BD.

YES

Do lines appear
when the BD is
connected to another TV?

NO

Connect the BD to another TV and play a disc.


No lines during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to
connect the BD to a TV. If the BD has a problem on the
second TV, then see service chart for service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-2

DIGITAL DISPLAY & MEDIA TRAINING MASTER


1-2. Ghost Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD to


the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input. Turn TV off,


then on to determine input. Video when using composite,
or component. DVI when using DVI, and HDMI when using HDMI.

YES

Do ghosting appear when


watching multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.

YES

Do lines appear when


watching a TV program?

NO

Ghosting appearing when watching a TV program indicates an


issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine
if the problem is following the BD.

YES

Does ghosting
appear when the BD is
connected to another TV?

NO

Connect the BD to another TV and play a disc.


No ghosting during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to
connect the BD to a TV. If the BD has a problem on the second TV,
then see service chart for service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-3

DIGITAL DISPLAY & MEDIA TRAINING MASTER


1-3. Rolling Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD to


the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input. Turn TV off,


then on to determine input. Video when using composite,
or component. DVI when using DVI, and HDMI when using HDMI.

YES

Does rolling appear when


watching multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.

YES

Does rolling appear when


watching a TV program?

NO

Rolling appearing when watching a TV program indicates


an issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.

YES

Does rolling appear


when the BD is connected to
another TV?

NO

Connect the BD to another TV and play a disc. No lines during disc play
back indicates a problem with the first TV. Please refer to the owners
manual for instructions on how to connect the BD to a TV. If the BD has a
problem on the second TV, then see service chart for service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can also
cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-4

DIGITAL DISPLAY & MEDIA TRAINING MASTER


1-4. Shaky Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD to


the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input. Turn TV off, then on


to determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Does shaking appear when


watching multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.

YES

Does shaking appear when


watching a TV program?

NO

Shaking appearing when watching a TV program indicates


n issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.

YES

Does shaking appear


when the BD is connected to
another TV?

NO

Connect the BD to another TV and play a disc. No shaking during


disc play back indicates a problem with the first TV. Please refer to
the owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV,
then see service chart for service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-5

DIGITAL DISPLAY & MEDIA TRAINING MASTER


1-5. Blurry Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD to


the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input. Turn TV off,


then on to determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Does blurriness appear when


watching multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Multiple discs displaying the problem could indicate the BD lens
needs to be cleaned. Recommend the customer use a lens cleaner on
the BD. A lens cleaner is available at any local electronics retailer.

YES

Does blurriness appear when


watching a TV program?

NO

Blurriness appearing when watching a TV program indicates an


issue with the display. If the TV program is fine, then connect
the BD to another input on the display to determine if the problem
is following the BD.

YES

Does blurriness appear


when the BD is connected to
another TV?

NO

Connect the BD to another TV and play a disc. No blurriness


during disc play back indicates a problem with the first TV.
Please refer to the owners manual for instructions on how to connect
the BD to a TV. If the BD has a problem on the second TV,
then see service chart for service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables.


A bad cable can also cause video problems. Test the cable with another
device to the TV to also determine if the TV is bad. If BD is problem, please
see service chart for service information.

2-6

DIGITAL DISPLAY & MEDIA TRAINING MASTER


2. NO PICTURE
2-1. Black Screen
The entire screen is black.

Does the BD on-screen


menu appear?

NO

Make sure the customer did not select 480i resolution in the menu
of the BD player if using HDMI connections. Change resolution on
upconversion BD player by pushing the resolution button of the remote controller. HDMI dont support 480i resolution.

YES

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD to


the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input. Turn TV off,


then on to determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Is the customer able to


watch TV programming?

NO

If the customer is not able to watch television then he may have a


problem with his television, especially if the cable signal comes
through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Can the customer connect


the BD to another TV?

NO

Have the customer connect the BD to another TV in order to


determine if the problem is the BD or the TV. Refer to the OM for
connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to the TV
to also determine if the TV is bad. If BD is problem, please see
service chart for service information.

2-7

DIGITAL DISPLAY & MEDIA TRAINING MASTER


2-2. Blue Screen
The entire screen is a solid blue color.

Does the BD on-screen


menu appear?

NO

Make sure the customer did not select 480i resolution in the menu
of the BD player if using HDMI connections. Change resolution on
upconversion BD player by pushing the resolution button of the remote controller. HDMI dont support 480i resolution.

YES

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD


to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input.


Turn TV off, then on to determine input. Video when using composite,
or component. DVI when using DVI, and HDMI when using HDMI.

YES

Is the customer able to


watch TV programming?

NO

If the customer is not able to watch television then he may have a


problem with his television, especially if the cable signal comes
through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Can the customer connect


the BD to another TV?

NO

Have the customer connect the BD to another TV in order to


determine if the problem is the BD or the TV. Refer to the OM for
connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can also
cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-8

DIGITAL DISPLAY & MEDIA TRAINING MASTER


2-3. Snowy Screen
A snowy picture is when black and white dots are all over the screen.

Does the BD on-screen


menu appear?

NO

Make sure the customer did not select 480i resolution in the menu
of the BD player if using HDMI connections. Change resolution on
upconversion BD player by pushing the resolution button of the remote controller. HDMI dont support 480i resolution.

YES

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD


to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to
the correct input?

NO

Make sure the TV is on the correct input. Turn TV off,


then on to determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Is the customer able to


watch TV programming?

NO

If the customer is not able to watch television then he may


have a problem with his television, especially if the cable signal comes
through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Can the customer connect


the BD to another TV?

NO

Have the customer connect the BD to another TV in order to


determine if the problem is the BD or the TV. Refer to the OM for
connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-9

DIGITAL DISPLAY & MEDIA TRAINING MASTER


2-4. No Signal
A no signal message appears on the screen of the display.

Does the BD on-screen


menu appear?

NO

Make sure the customer did not select 480i resolution in the
menu of the BD player if using HDMI connections. Change resolution on
upconversion BD player by pushing the resolution button of the remote controller. HDMI dont support 480i resolution.

YES

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD


to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.

YES

Is the TV set to the


correct input?

NO

Make sure the TV is on the correct input. Turn TV off,


then on to determine input. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Is the customer able to


watch TV programming?

NO

If the customer is not able to watch television then he may have a


problem with his television, especially if the cable signal comes
through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.

YES

Can the customer connect


the BD to another TV?

NO

Have the customer connect the BD to another TV in order to


determine if the problem is the BD or the TV. Refer to the OM for
connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable


can also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-10

DIGITAL DISPLAY & MEDIA TRAINING MASTER


2-5. Invalid Format or Format Not Supported

Is the customer using a


digital cable connection?

NO

Make sure the customers simultaneously connecting analog component


cable with HDMI cable. And then If Copy Protected Disc is playing back,
analog component output is no picture. Only when the analog output
is 480i, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.

YES

Is the customer using an


analog cable connection?

NO

Customers using an DVI, or HDMI cable connection need to set


the resolution on the product above 480i. HDMI, DVI connections
can not process a 480i resolution. They can only process a 480p,
720p, 1080i, or 1080p resolution.

YES

Is the display
HDCP compliant?

NO

Make sure the display is HDCP compliant when using a DVI or


HDMI connection. A lack of HDCP compliancy on the display may
cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.

YES

Has the customer tried the


device on another display?

NO

Ask the customer to connect the device to another display.


If the device starts working, then the problem may be the original display.
The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.

YES

Has the customer tried


another cable?

NO

Ask the customer to replace the cable between the device and display.
If the problem is corrected, then the problem was with the cable.
If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.

2-11

DIGITAL DISPLAY & MEDIA TRAINING MASTER


3. PICTURE COLOR
3-1. No Color
The video displays no color and only shows in black and white.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD


to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR. Copy protection can distort the picture on older VCR models.

YES

Is the TV set to the


correct input?

NO

Make sure the TV is on the correct input according to the


connections in use. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Does color appear when


watching multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Make sure the discs the customer is using are compatible with the
BD by checking playable discs in the owners manual.
Multiple discs displaying the problem indicates a problem with
the BD player.

YES

Does color appear when


watching a TV program?

NO

If the cable or satellite programming is connected through


another input and the customer does not get color, the customer has a
problem with his television. If a TV program does have the color,
the problem may be the BD player, the cables being used,
or the TV itself.

YES

Does color appear


when the BD is
connected to another TV?

NO

Connect the BD to another TV and play a disc. Good color during


disc play back indicates a problem with the first TV. Please refer to the
owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV, then see service chart for
service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If the BD is the problem,
please see service chart for service information.

2-12

DIGITAL DISPLAY & MEDIA TRAINING MASTER


3-2. Poor Color
The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to
a screen.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD to


the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR. Copy protection can distort the picture on older VCR models.

YES

Is the TV set to the


correct input?

NO

Make sure the TV is on the correct input according to the


connections in use. Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.

YES

Is color fine when watching


multiple discs?

NO

One disc displaying the issue is a problem with the disc.


Make sure the discs the customer is using are compatible with the BD
by checking playable discs in the owners manual. Multiple discs
displaying the problem indicates a problem with the BD player.

YES

Is color fine when watching


a TV program?

NO

If the cable or satellite programming is connected through another


input and the customer does not get color, the customer has a problem with
his television. If a TV program does have the color, the problem
may be the BD player, the cables being used, or the TV itself.

YES

Is color fine when the BD is


connected to another TV?

NO

Connect the BD to another TV and play a disc. Good color during


disc play back indicates a problem with the first TV. Please refer to the
owners manual for instructions on how to connect the BD to a TV.
If the BD has a problem on the second TV, then see service
chart for service information.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable


can also cause video problems. Test the cable with another device to
the TV to also determine if the TV is bad. If the BD is the problem,
please see service chart for service information.

2-13

DIGITAL DISPLAY & MEDIA TRAINING MASTER


4. NOISE/AUDIO PROBLEMS
4-1. No Audio
The customer is not able to get audio.

What cables is the customer


using to connect the BD?

NO

Determine what cables the customer is using to connect the BD


to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer has audio cables
connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).

YES

Is the customer
able to see video?

NO

Make sure the customer has not routed video


and audio to separate inputs.

YES

Does issue occur on


more than one disc?

NO

Problem occurring on one disc indicates a problem with the disc.


Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
electronics retailer.

YES

Problem occur when


watching TV program?

NO

No audio from a TV program on a different channel or input means


there is a problem with the television. If a TV program does have
the audio, the problem may be the BD player, the cables being used,
or the TV itself.

YES

Does the problem occur


when BD is connected to
another TV?

NO

Audio is fine when the BD is connected to another TV


indicates the problem is with the television. Refer to
the owners manual for assistance with connecting BD to another TV.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can also
cause audio problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-14

DIGITAL DISPLAY & MEDIA TRAINING MASTER


4-2. Distorted Audio
The audio sounds muffled, scratchy, or the audio skips.

What cables is the customer


using to connect the DVD?

NO

Determine what cables the customer is using to connect the BD


to the TV and if connected properly. Refer to OM for connections.
Tighten any loose cables. Make sure the customer has audio
cables connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).

YES

Is the customer
able to see video?

NO

Make sure the customer has not routed


video and audio to separate inputs.

YES

Does issue occur on


more than one disc?

NO

Problem occurring on one disc indicates a problem with the disc.


Problem occurring on multiple discs could indicate a lens cleaner
is needed. The customer can purchase a lens cleaner at any
electronics retailer.

YES

Problem occur when


watching TV program?

NO

Distorted audio from a TV program on a different channel or


input means there is a problem with the television. If a TV program
does have the audio, the problem may be the BD player, the cables
being used, or the TV itself.

YES

Does the problem occur


when DVD is connected to
another TV?

NO

Audio is fine when the BD is connected to another TV


indicates the problem is with the television. Refer to the owners manual
for assistance with connecting BD to another TV.

YES

Has the customer tried


another set of cables?

NO

Have the customer try another set of cables. A bad cable can
also cause audio problems. Test the cable with another device to
the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.

2-15

DIGITAL DISPLAY & MEDIA TRAINING MASTER


4-3. Humming/Clicking Noise
The unit is making a humming noise or a clicking noise.

Does the noise only


happen when a disc
is playing?

NO

BDs make a slight hum when playing discs.


A clicking noise or a noise interfering with audio may indicate a problem.
Try multiple discs. Multiple discs with the same issue means the
BD may need service or be professionally cleaned.
Check BD service for service instructions.

YES

Does the noise happen


when the BD is turned on?

NO

Check to see if a disc is inserted into the BD and eject the disc.
A humming or clicking noise when the disc is not inserted
may be a cooling fan. Check OM to see if cooling fan is present.
If not, unit will need service. See BD service for service instructions.

4-4. Audio/Video Out of Synch


The audio and video do not match up. People look to be talking, but their voices are delayed by a few seconds.

Has the customer tried


multiple tapes and discs?

NO

If the issue only shows up on one disc, then the problem is


with that disc. Have the customer try multiple tapes or discs.
If the issue happens on multiple discs and tapes,
then ask the customer to try a lens or a head cleaner.

YES

How are the cables routed?

NO

Make sure cables are routed properly.


Make sure audio and video cables are routed to the same source
(if possible). Routed audio and video to separate products
can cause a bit of a delay between the devices as not all devices
will process audio and video signals at the same speed.

YES

Has the customer


connected to another TV?

NO

Ask the customer to connect the product to another TV.


If the issue persists, try another set of cables. If the issue still persists,
then the issue is with the unit. The unit will need service.
Arrange service following proper procedure.

2-16

DIGITAL DISPLAY & MEDIA TRAINING MASTER


5. MISCELLANEOUS
5-1. No Power
The unit will not turn on.
Is the unit plugged in?

NO

Make sure the unit is plugged into a surge protector or the wall.

YES
Does the unit turn on
when the power button
is pressed on the unit?

NO

See if the unit will turn on when the power button the unit is pressed.
If the unit turns on, then troubleshoot the remote control using
the Remote Control Not Working call flow.

NO

Make sure the surge protector is plugged into a wall outlet.


Also make sure the surge protector is turned on or does not
need to be reset due to a recent surge.

YES

Is the unit plugged into


a surge protector?

YES

Does the unit work when


plugged into another outlet?

NO

Test the unit in another outlet. If the unit works,


then the problem is the outlet where the unit was connected.
If the issue is the BD, then set up service for BD according to
BD service guide.

YES

Have there been any lightning


strikes or power outages?

NO

If BD failed due to lightning strike or a power surge,


this is not covered by warranty. Follow guidelines
for service for a BD out of warranty.

2-17

LGE Internal Use Only

DIGITAL DISPLAY & MEDIA TRAINING MASTER


5-2. Disc Error
The unit displays disc error when a disc is inserted into the BD player.

Is the disc inserted into


the BD player properly?

NO

Make sure the disc has been inserted into the BD player properly.
The player can not read a disc inserted into the unit upside down.

YES

What type of disc is


the customer using?

NO

Determine the type of disc the customer is not able to play.


If the customer is using a store-bought movie BD,
then please skip the next three questions.
If its a recorded disc, move onto the next question.

YES

Did the customer burn


this disc in a DVD recorder?

NO

Make sure the customer finalized the disc in the DVD recorder.
Make sure the type of disc the customer is using is compatible
with the BD player. If the customer initialized a DVD-RW in VR mode,
make sure the owners manual has the RW logo to show
compatibility for the VR format.

YES

Did the customer burn


the disc in a computer?

NO

Make sure the customer burned a compatible format


(such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.

YES

Has the customer tried


multiple discs?

NO

One disc with the problem is a problem with the disc.


BD players can play scratched or dirty BDs (DVDs) and not have any
issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned. Recommend a
lens cleaner. Service BD if lens cleaner was used.

2-18

DIGITAL DISPLAY & MEDIA TRAINING MASTER


5-3. Unit Locks Up
Unit does not respond to any commands.

Does the unit respond to


the buttons on the unit?

NO

If the unit will turn on or off with the button on the unit,
troubleshoot the remote control. Please refer to
Remote Control Not Working call flow.

YES

Has the customer


reset the unit?

NO

If the unit does no respond to any buttons,


then reset the unit by unplugging it for 15 to 30 seconds.
If the unit does not respond after the reset,
arrange for service on the BD.

5-4. Disc Stuck


A BD disc is stuck in the unit.

Does the open/close button


on the unit work?

NO

Press the open/close button on the unit. If the disc ejects,


troubleshoot the remote using the Remote Control
not working call flow.

NO

Ask the customer to reset the unit by unplugging the unit


from the electrical outlet for 15 to 30 seconds. If the disc
remains stuck in the unit after the reset, the unit will need service.

YES

Has the customer reset the


unit?

2-19

DIGITAL DISPLAY & MEDIA TRAINING MASTER


5-5. Remote Control Not Working

Does the unit respond to


buttons on the front of the unit?

NO

If the buttons on the front of the unit do not respond,


determine if the product has locked up or if the unit will not turn on.
The problem is not the remote control. Make sure the remote control is
the remote that goes with that particular model.

YES

Does the remote control


any component?

NO

Determine which product the remote is not working.


The customer may need to press the appropriate mode button
to make the remote operate another component. The remote may
even need to be programmed to the other component,
especially if the batteries were just changed.

YES

Have the batteries


been changed?

NO

Ask the customer to change batteries.


Make sure the batteries are new and fresh.
The batteries do not need to come from a spare battery drawer.
Do not mix used and new batteries.

YES

Is the remote working at all?

NO

If the remote does not work anything, then walk the customer
through a remote drain. Remove the batteries from the remote control.
Then press and hold any button down for a minute.
This will drain the power out of the remote and reset it.
Universal remotes will have to be reprogrammed.

YES

Does any remote


work the unit?

NO

If another remote works the unit, then follow


the procedure to FOC the customer a new remote.
If two remotes do not work the unit, the unit will need service.

YES

Does the customer want to


program their remote?

NO

Please refer to the OM for instructions on how to


program remote to TV. Customer wants to program a remote
other than Zenith or LG, the customer will need to contact
the manufacturer of the remote control. Codes do not work,
remote is not compatible.

2-20

DIGITAL DISPLAY & MEDIA TRAINING MASTER


5-6. Will Not Play Disc
The unit will not play a disc when a disc is inserted into the player.

Is the disc inserted into


the BD player properly?

NO

Make sure the disc has been inserted into the BD player properly.
The player can not read a disc inserted into the unit upside down.

YES

What type of disc is


the customer using?

NO

Determine the type of disc the customer is not able to play.


If the customer is using a store-bought BD, then please skip the
next three questions. If its a recorded disc,
move onto the next question.

YES

Did the customer burn this


disc in a DVD recorder?

NO

Make sure the customer finalized the disc in the DVD recorder.
Make sure the type of disc the customer is using is compatible
with the BD player. If the customer initialized a DVD-RW in VR mode,
make sure the owners manual has the RW logo to show
compatibility for the VR format.

YES

Did the customer burn


the disc in a computer?

NO

Make sure the customer burned a compatible format


(such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc.
Check the owners manual for specifications. Disc may still not be
compatible. Refer customer to section of OM regarding burned discs.

YES

Has the customer tried


multiple discs?

NO

One disc with the problem is a problem with the disc.


BD players can play scratched or dirty BDs (DVDs) and not have
any issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned.
Recommend a lens cleaner. Service BD if lens cleaner was used.

2-21

DIGITAL DISPLAY & MEDIA TRAINING MASTER


5-7. Disc Freezes or Skips
The audio and video freeze and skip during play back of a BD or DVD disc.

Is the disc inserted into


the BD player properly?

NO

Make sure the disc has been inserted into the BD player properly.
The player can not read a disc inserted into the unit upside down.

YES

What type of disc is


the customer using?

NO

Determine the type of disc the customer is not able to play.


If the customer is using a store-bought BD,
then please skip the next three questions. If its a recorded disc,
move onto the next question.

YES

Did the customer burn this


disc in a DVD recorder?

NO

Make sure the customer finalized the disc in the DVD recorder.
Make sure the type of disc the customer is using is compatible
with the BD player. If the customer initialized a DVD-RW in VR mode,
make sure the owners manual has the RW logo to show
compatibility for the VR format.

YES

Did the customer burn


the disc in a computer?

NO

Make sure the customer burned a compatible format


(such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.

YES

Has the customer tried


multiple discs?

NO

One disc with the problem is a problem with the disc.


BD players can play scratched or dirty BDs (DVDs) and not have
any issues during playback. Multiple discs with the issue can mean
the lens on the BD player needs to be cleaned. Recommend
a lens cleaner. Service BD if lens cleaner was used.

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DIGITAL DISPLAY & MEDIA TRAINING MASTER


5-8. Can Access Menu, but Not Play a Movie
The disc menu is displayed but the disc will not play.

Check the system information


screen of the BD player.

NO

Go into the system information screen of the BD player.


To access this menu, bring up the main menu. Go to TV aspect,
highlight 16:9, press 1397139 and hit enter. If sold in the US,
this should be DVD region code 1 and BD region code A.
In case of HD-DVD, there is no region code.

YES

What is the region code of


the BD disc?

NO

If the region code of the BD disc is not A, then the BD disc


will not play on a player sold in the US. The player can play only
BD discs labeled same as the rear of the unit.

NO

If the region code of the DVD disc is not 1, then the DVD disc
will not play on a player sold in the US. The player can play only
DVD discs labeled same as the rear of the unit.

YES

What is the region code of


the DVD disc?

YES

Is the disc locking up on a


disclaimer screen when the
customer presses play?

NO

The disc locking up on a feature needs to be reported to Q&E.


See instructions on reporting problems to Q&E. For a work
around the problem, advise the customer to access the chapter list.
Start play back from chapter 1 to start the movie and avoid any
feature lock ups.

5-9. Reporting a problem to Quality & Engineering


Reporting a problem that may require a firmware update to fix.

How do I report a problem to


Quality and Engineering?

NO

Get the micom version from the system information screen.


Get the ISBN number from the back of the BD box cover
(the number under the barcode). Get the exact problem
the customer is describing Email this information to Matt Wedgman
so the issue can be reported to the factory.

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5-10. Aspect Ratio
The customer has bars on the top and bottom of the screen, the left and right of the screen, or both.

Is the movie
wide screen or
full screen?

NO

A full screen movie played on a wide screen TV will have bars


on the left and right side of the TV. The customer needs to
make sure they choose the appropriate type of movie
they want to view.

YES

What is the aspect


ratio of the DVD disc
being played?

NO

If the aspect ratio is 1.33:1 then the movie is set up for full screen
viewing. Bars will appear on the left and right side of the screen
if the TV is wide screen. If the aspect ratio is 1.85:1 or 2.35:1,
then there will be bars on the top and bottom as that ratio is
bigger than widescreen TVs (1.78:1).

YES

What is the aspect


ratio of the BD player
set at?

NO

Make sure the BD player aspect ratio is set to


the appropriate setting, depending on the aspect ratio of the TV.
If the customer chose 4:3 Letterbox, then bars will appear on the top
and bottom. The customer can choose the panscan setting to
get rid of the bars.

YES

What is the resolution


of the BD player set at?

NO

Try changing the resolution to 480p. 720p, 1080i and


1080p resolution require a widescreen aspect ratio which
means bars will be placed on the left and right side for
full screen movies.

YES

What is the aspect ratio of


the television set at?

NO

Make sure the aspect of the television is set appropriately.


If the aspect ratio of the television is set at 4:3 when the TV
is wide screen, then a wide screen movie will show up as
letterbox with bars on the top and bottom and bars on the sides.

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5-11. My Unit Wont Upconvert
The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p.

Is the disc
currently playing?

NO

Ask the customer to press stop to stop the disc from playing.
Ask the customer to press the resolution button to change the resolution.
The BD player will not change resolutions while the disc is playing.

YES

Is the customer using


component (red, blue,
and green) cables?

NO

Discs with copy protection will not upconvert above 480p


when using component cables. The component output does not have
HDCP (highbandwidth digital content protection) compliancy
which causes the BD player to switch from 720p or 1080i to 480p.

YES

Is the customer using


any sort of adapter cable?

NO

RGB to DVI or RGB to HDMI adapters will not upconvert.


RGB outputs and inputs are not HDCP compliant. If the customer
sees an error message about HDCP, this is the issue.
Copy protected discs will not upconvert
when HDCP is not found on the input or output.

YES

Is the customer using


an HDMI or DVI cable?

NO

Regular discs can convert to 1080p over the HDMI output and
only the HDMI output. The TV has to have HDCP compliancy on
the HDMI input. The display has to accept the resolution
(480p, 720p, 1080i, or 1080p).

YES

Is the customer using an


HDMI to DVI cable?

NO

Some movie companies will not allow their discs to upconvert


past 480p. If only one disc poses a problem, then the issue is the disc.
The customer will need to try multiple discs.

YES

Has the customer tried


multiple discs?

NO

One disc not upconverting means the disc may not upconvert.
Some movie companies will not allow their discs to upconvert.
If multiple discs display the issue, remove the disc and change
the resolution with no disc in the unit.
If resolution will not change, the unit needs service.

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DIGITAL DISPLAY & MEDIA TRAINING MASTER


6. BLU-RAY PLAYER
6-1. Slow Loading Times for BDs

Why does it take so


long to load my BDs?

NO

The loading times for a blu-ray disc is 30 seconds.


When a customer switches from one disc to another, the lens
will change which is what causes the delay.
Blu Ray require different lasers to read the discs.

6-2. Booting Times


Why does it take
so long to boot my BD?

NO

The booting times for the BD is 20 seconds.


When the set is booted, it takes a little long time
to loading the OS program.

6-3. Ethernet Port

What is the purpose of


the ethernet port on
the BD Player?

NO

Why is not the item


downloaded through the
network?

NO

This is used for the unit to access a network dealing with interactive
BD movie menu. BD Player can support BD2.0 so that network
function is active in the BD disc. Also, BD Player can support VOD service
such as Netflix. (USA only)

Make sure the customer insert the LAN cable into the Ethernet jack.
Make sure the network is active. If it is active,
the disc may have a problem.
If not active, see the network section of OM.

6-4. Firmware Update Availability

Is there a firmware update


available for the BD Player?

NO

Yes, firmware updates are available at http://us.lgservice.com


that address some playback issues with movies.
Go to device drivers and click on DVD&VIDEO&SET-TOP.
The firmware updates are available there.
Advise the customer to download the firmware and unzip the file.
Also, firmware updates are done by network.
Select Home Menu -> Setup -> Others -> Software update menu.

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7. NETFLIX
7-1. Network Setup
(By connecting the unit to broadband Internet, you can use Netflix function)

Check the Network


Connection

NO

Connect the players LAN port to the corresponding port on your Modem
Router using a LAN cable. Use a commercially available straight LAN cable
(Category 5/CAT5 or better with RJ45 connector)

YES

Configuration Network
Settings

NO

If there is a DHCP (Dynamic Host Configuration Protocol) server on the


local area network (LAN), this player will automatically be allocated an IP
address. If there is no DHCP server on the network and you want to set the
IP address manually, select [Static IP] then set the [IP Address], [Subnet
Mask], [Gateway] and [DNS Server] using [IP Setting] option

YES

Checking Network
Configuration

NO

Select [NETWORK] on the [Setup] menu. And then Select [IP Mode] option
on the [NETWORK] menu. And then Check the Network status indicator
changes according to Network configuration.

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7-2. Activation
Activating the unit establishes a connection between the unit and Netflix account

Netflix member?

NO

Visit www.netflix.com/LG for your free trial.


After finishing to join the Netflix, select the [activate]
then press ENTER

YES

Entering the activation code

NO

Wait for the activation screen to appear on your TV screen.


On your computer, visit www.netflix.com/activate If necessary,
enter your Sign in Name and Password to log into your account.
Enter the activation code that appears on your TV screen.

YES

Congratulations
screen appears?

NO

Select [get an new code] for retry, Enter the activation


code again on the activation site www.netflix.com/activate

7-3. Adding Movie to your player

Instant Queue is not empty?

NO

Visit the Netflix website www.netflix.com on your computer.


If necessary, enter your Sign in Name and Password to log into your
account. Click [Watch Instantly] tab. When you find a movie or
show you want to watch, point your cursor at the [Add/Play] button to reveal
additional options, and then click [Add to Instant Queue].

YES

Instant Queue titles <


500 titles

NO

You can add up to 500 titles to your instant Queue,


however, we recommend adding 50 or less movies,
so that can easily find what you want to watch.

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7-4. ESN (Electronic Serial Number) Validation
(Select [OTHERS] on the [Setup] menu.
And then Select [Netflix] on the [OTHERS] menu.
And then Check [Netflix ESN].)

Does it begin with


LGE-XXXXX- followed by 8digit ?
Example )
BD572 : LGE-BD572BD592 : LGE-BD592BD561 : LGE-BD561HB905 : LGE-HB905HB965 : LGE-HB965-

NO

If not, the set has a bad ESN (It should not happen) -> replace the player

YES
Select [Streaming] on the [Home] menu.

Is it activated successfully?

NO

This means that ESN is valid.

YES

Is Netflix server ok?

NO

If Netflix Server is dead,


activation fails
even if the ESN is valid.

NO

Call Netflix Customer Support


and check that this ESN
added to the Netflix DB

YES

Netflix server is ok,


but fails in activation.

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7-5. Less Bandwidth and less resolution movie than expected
The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
1.0 Mbps
1.5 Mbps
2.6 Mbps
Best quality is 3.8 Mbps

Do you have adequate


broadband connection speed

NO

We recommend a minimum connection speed of 1.5Mbps.


For the best quality picture, a connection speed of 4.0Mbps is required.

NO

Your connection may be affected by other activity on your network,


such as online gaming, file sharing or other video streaming.

YES

Do not have any other online


activity on your network

YES

Test your bandwidth

NO

You can test your bandwidth at one of these sites:


http://www.speakeasy.net/speedtest/
http://www.speedtest.net/ If you are getting less bandwidth
than expected, you should contact your ISP to troubleshoot.

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7-6. Errors from Netflix server
Following operations could be abnormal if Netflix server is dead
Activation
Queue retrieving
Movie playback
Category list

Is it activated successfully?

NO

If Netflix NCCP server is dead, it fails in activating even if ESN is valid,

YES

Does it fail to retrieve queue


data? (Title List)

NO

Network is setup correctly but it fails in retrieving the queue list,


then the Netflix NCCP server is dead.

YES

It retrieves queue data,


but fails to playback.

NO

Netflix NCCP server is alive, but Netflix streaming server is dead.

YES

If playback is ok, then move to category list and choose one.

NO

Netflix NCCP server/ Streaming server


is alive, but Web API server is dead.

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8. YouTube
8-1.Frequent buffering happens while playing videos.
Network Condition Meter indicate current network speed between
BD Player and YouTube stream server.
To play videos without buffering, Network Condition Meter should
have more than 3 Bars.

Do you have adequate broadband


connection speed?

NO

We recommend a minimum connection speed of 1.5Mbps. For the best


quality picture, a connection speed of 4.0Mbps is required.

NO

Your connection may be affected by other activity on your network, such as


online gaming, file sharing or other video streaming.

YES

Do not have any Other online


activity on your network?

YES

Test your bandwidth

NO

You can test your bandwidth at one of these sites:


http://www.speakeasy.net/speedtest/http://www.speedtest.net/
If you are getting less bandwidth than expected, you should contact your
ISP to troubleshoot.

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9. CINEMANOW
9-1. Entering the Cienmanow Function.
(Before using the Cinemanow function, it guides a user network status)

Does It connect to internet?

Check the network speed?

NO

NO

To enter cinemanow mode, it try to check internet connection.


If failed, it displays the popup message to the user.
User can move to [Home] menu or [Network setting] menu
as our guideline.

If success, it check the network speed from cinemanow server.


We recommend a minimum connection speed of 700kbps for playing titles.
If the result of speed check is lower than 700kbps, it displays the warning
message to user.

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9-2. Activation
(To rent or buy titles, a user must activate the player,
Activating the unit establishes a connection between the unit and Cinemanow account)

Request activation code

NO

Visit www.cinemanow.com/activate
If you are not member of cinemanow,
press Get started button to join the cinemanow.
if you are member, sign in.

Step 2
To get the activation code, move to bottom of this page
and press Continue
A user could change his information though this page.
(Payment Information, Adult Access Restrictions)

Step 3
You can see the 5 digite code.
This code only used onetime and is valid within 24 hours.

Entering the activation code

NO

If success,
Success, Your CinemaNow-ready device is now activated. is displayed.

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9-3. Purchase titles
(To watch the stream video, you should browse and buy titles at the player.)

Select the title that you want

NO

To rent a title is more cheaper than buy,


but it only available 24 hour period, starting from the first time
they are played.

NO

It checks the user billing information and balance.


If it is absent, Technical error occurs.

NO

If a user purchased the titles,


It display the alarm message on the screen.
It is not count that rental expired titles.

YES

Check the user billing info

YES

Check the title already


purchased

YES

Place order

NO

If a user have an enough balance, it is applied automatically.

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9-4. Less Bandwidth and less resolution movie than expected
The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
1 box is 0.7 Mbps
2 boxs is 1.0 Mbps
3 boxs is 1.5 Mbps
4 boxs is 2.0 Mbps

Do you have adequate broadband


connection speed

NO

We recommend a minimum connection speed of 0.7Mbps.


If you have not enough speed, the unit displays proper message.

NO

Your connection may be affected by other activity


on your network,
such as online gaming, file sharing or other video streaming.

YES

Do not have any Other online


activity on your network

YES

Test your bandwidth

NO

You can test your bandwidth at one of these sites:


http://www.speakeasy.net/speedtest/http://www.speedtest.net/
If you are getting less bandwidth than expected, you should contact your
ISP to troubleshoot.

9-5. Play title restriction.

A title can be played


with one user id simultaneously.

NO

When a user try to play this stream that is already streaming on another
device, the unit displays error message.

A user meet an error code,


when he try to playback.

NO

It will be supported by Cinemanow with that error code.


It is not covered by LGE.

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9-6. Check your internet connection

Before starting cinemanow service,


it is checked whether internet is connected or not,
but during the network communication,
it is detected that internet connection is closed.
A user make it sure that internet connection is working.

# Check Internet Access

Cannot connect to the internet.


Please make sure your internet connection is working properly,
and that your device is setup properly

9-7. Cannot connect to CinemaNow Server.

Even though there is no problem at our


internet connection,
but we still fail to connect Cinemanow Server.

# Cinemanow Support

It will be solved by Cinemanow.


CinemaNow has encountered a Technical problem.
Please retry. If the problem persists, please contact CinemaNow
customer support at www.cinemanow.com/support
(Cannot connect to CinemaNow Server)

9-8. TimeOut
It happens that server response does not
finished within 30 seconds. However there
is no error at internet connection and
cinemanow server. It is due to network
congestion, so a user can retry it just a
few minute later.
Still a user have problem,
Check internet speed with this url
http://www.speakeasy.net/speedtest/
http://www.speedtest.net/
Andmore, to improvement, contact your ISP.

# Network Congestion
Cannot connect to CinemaNow service at this time.
Please try again in a few moments.

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9-9. CinemaNow Support

It occurs all our application runs well,


but it received unexpected result from
cinemanow server.
In this case,we print error code from
cinemanow server,
a user can serve from cinemanow
support pages,
www.cinemanow.com/help.
This can not be handled by LGE.

# Cinemanow Support

CinemaNow has encountered a Technical problem.


Please retry. If the problem persists, please contact CinemaNow
customer support at www.cinemanow.com/support
(code [insert error code # here])

9-10. Other Network Error


If your internet environment is not enough
to serve Cinemanow feature,
Our application uses TCP/IP network
connection, with these port 80(HTTP),
443(SSL) and NTP(123).
One of these service is blocked, we cant
support our service.
A user can consult ISP or IT manager.
Still you have a problem,
LG examine it for the detail reason.

# Connectivity Problem

There is a problem with your connection.


Please make sure your internet connection is working properly.

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10. HOME LINK
10-1. What is Home link?
Home link is a Media File Sharing Function. User can play most of media files in my PC or my NAS ( Network Attached
Storage ). General DLNA compatible server shares Media Files on local network.
To connect DLNA server, user must have PC with DLNA server program or NAS with DLNA server certified.
LG gives Home link bundle SW disc(PC DLNA Program for Windows).
Another way is to use just file sharing method, this is based on the standard of CIFS (Common Internet File System).
User dont need any program, just set folder sharing on your PC.
Home link server search menu can search user-shared folders.
Home link support this media:
JPG,PNG,MP3,WMA,PCM,MPEG1,2,DivX(subtitle support),XviD,MKV,MP4
Other DLNA Servers:
Nero Media home, Cyberlink server, Twonky, Window Media Player11, QNAP NAS etc.
Restrictions:
1. PC and BD Player must be connected in one access point.
2. Anti-Virus program may block media sharing. Before installing SW, stop the Anti-Virus program.
3. LG bundle disc program is Essential program supported by Nero.Inc.
4. Media types support is variable by each DLNA server.
5. DivX subtitle is supported by LG bundle disc only.

10-2. What is Home link Feature?


Home link is composed of the screens of selecting server, browsing files, playing video, playing audio, playing photo.
You can move up, down, left, right and select in file browser.

Home link menu

Select Server

Video Playing

Photo slide show

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File Browsing

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DIGITAL DISPLAY & MEDIA TRAINING MASTER


10-3. How can I connect network?

External Internet

AP
Network Connection

AV Connection

DLNA Servers or
NAS Share Folder

DLNA Server Software or


PC Share Folder

DLNA/CIFS File Sharing Range


In home network, Access Point is connected to PC, NAS, BD player, etc.
Home link operation is guaranteed within only one Access Point.
Only in this case you can play your media normally.

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10-4. How can I Install PC bundle program for DLNA?

Check your network

PC and BD Player are connected to one access point.


Check Setup -> Network Status, is it connected normally?

Install PC Bundle SW

Insert bundle CD in your PC and install program.


PC Server adds Firewall Exception of nero mdeia server automatically.

Share your media files

Add/Remove PC media folder in share item.

Check Network Item

You can check wired or wireless network.

Check Start Server

Check Start Server button.

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DIGITAL DISPLAY & MEDIA TRAINING MASTER


10-5. How can I Share new files and folders using DLNA?

Add new files and folders

Shared folders or files are not displayed on the player

1. Double-click the Nero MediaHome 4 Essentials icon


on the desktop tray.
2. Click [Network] icon on the left and define your network name
in the [Network name] field.
The Network name you enter will be recognized by your player.
3. Click [Shares] icon on the left.
4. Click [Local Folders] tab on the [Shared] screen.
5. Click [Add] icon to open the [Browse Folder] window.
6. Select the folder containing the files you want to share.
The selected
folder is added to the list of shared folders.
7. Click [Start Server] icon to start the server.

1.Click the folder on the [Local Folders] tab and click [Rescan Folder]
at the [More] button.
2.If you want more information, see Help menu.
Visit the www.nero.comfor more information and software tools.

10-6. How many DivX subtitle is supported?

Cannot display subtitle

1. Check the subtitle file name.


The subtitle file name must match the video file name. For example,
the following files will be accepted as subtiles for a given movie.
Time_Machine.avi --------video
Time_Machine.srt --------subtitle
Time_Machine.sub -------subtitle
Time_Machine.smi -------subtitle
2. Check the subtitle file size. The file size is limited 2Mbytes.
3. Check the subtitle format. Supported subtitle format is as below.
SubRip(.srt/.txt), SAMI(.smi), Substation Alpha (.ssa/.txt), MicroDVD
(.sub/.txt), Subtitle System(.txt), Vobsub(.sub/.idx)

1. Display priority
: If there are several subtitle files in a folder, display priority is this.
one more subtitle files

Priority

High

File extension

.smi

Low
.idx

.sub

.srt

.txt

.ssa

For example, if there are Time_Machine.smi and Time_Machine.srt


in a folder, Time_Machine.smi will be displayed.

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10-7. Network Error case

No Server Found

1. Check unit Network Status


2. Check the server and BD Player are connected to same access pointer.
3. Check server turn on.

1.Check Server status


2.if Server is ok, retry to conect server
Network Error,
Congestion Error
Network Busy Error

3.if server has no response, restart server


4.if Computer has no response, restart computer.
5.If congestion error or network busy error is occurred repeatedly,
5.1 Turn off other devices that is connected to access point.
5.2 Restart Router

Access Deny

1.Check if Nero is set with access deny.


Nero Server -> device (left menu) -> select devices ->
change Access Control -> set Access Allow

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10-8. Video Media Error case

Cannot play this file

1.
2.
3.
4.

Check your share folders on the media server program in the PC.
Find file you want to play.
Check that file extension is avi, mpg, mpeg.
Even if the file extension is avi, mpg or mpeg, the file may be not avi,
mpg or mpeg internally.

Not Supported Video Codec

1. Check your share folders on the media server program in the PC.
2. Find the file you want to play.
3. Check video codec of the file is DIVX3.xx, DIVX4.xx, DIVX5.xx,XVID,
DIVX6.xx(Standard playback only), DIVX-HD, MPEG1 System Stream,
Mpeg2 Program Stream, Mpeg2 Transport Stream. This is supported.

Not Supported Audio Codec

1. Check your share folders on the media server program in the PC.
2. Find the file you want to play.
3. Check audio codec of the file is Dolby Digital, DTS, MP3, WMA, AAC,
AC3, MPEG Layer 1 or Layer 2. This is supported.
4. Not all the WMA and AAC Audio format is compatible.
5. Check the file are recorded with GMC or Qpel. This is not supported.

Unknown Video Format

1. Check your share folders on the media server program on the PC


2. Find the file you want to play
3. The file that video codec and audio codec are not playable on the set is
displayed with this pop-up message
4. Check that the file is playable in the PC.
5. Even if the file might be playable in the PC, this may be not supported
by our set.

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10-9. I can not find Nero media server

1.Local Area Network Should be connected

Check Unit Network


Statu

1.Check that computers IP Address subset is same with players.


(ex, Unit 192.168.1.15, computer 192.168.1.xxx )

Check PC Network status

1.Check Network Interface.


Network -> Network Interface
2. If it is wired connected, check wired network interface
if it is wireless connected, check wireless network interface.
3. Start Server

Check Nero SW

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10-10. Movie Playability Error Case

1. Check video codec


: ResumeStop/Search/Marker are not supported when the video codec is
MPEG1
ResumeStop/Search/Marker are
not supported

2. Check AVI file structure


: A AVI file without index table does not support ResumeStop/Search/Marker
3. Change DLNA server
: ResumeStop/Search/Marker is depended on DLNA Server ability.
Please use Bundle Nero Server.

1. Check video codec


: Scan are not supported when the video codec is MPEG1, MPEG2 PS/TS
Scan is not supported
2. Check AVI file structure
: A AVI file without index table supports only 2 step scan.

10-11. PC Requirements

What is PC/OS Requirements?

1. OS Requirements
: Windows XP (Service Pack 2 or higher), Windows Vista
(no Service Pack required)
2. PC Requirements
: 1.2 GHz Intel Pentium III or AMD Sempron 2200+ processors
3. Network Requirements
: 100 Mb Ethernet, WLAN (IEEE 802.11b/g/n)
4. Detail Reference of File Share Settings
: If you use Windows XP or Windows Vista, visit link below for more
information on file share settings
Windows XP: http://support.microsoft.com/kb/304040
Windows Vista: http://support.microsoft.com/kb/961498

Dont support another OS


like Mac OS?

Some Mac OS may be supported.


But, We dont guarantee PC sharing service on another OS.

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10-12. Folder Sharing in Windows XP

1. Right-click the appropriate folder > Click Sharing and Security... > As shown below [picture 1] and [picture 2], Properties
window is shown. Properties window is changed as shown below [Picture 1] and [Picture 2] with check [Use simple file
sharing] in [Tools]-[Folder options]-[View] but available to set sharing with check or not.

[Picture 1]

[Picture 2]

[Picture 3]

2. After Check and set sharing as shown above [Picture 1] and [Picture 2],
there is an icon of a hand holding the shared folder.

3. PC with shared folder and Unit are connected to same router.


If user select Home link, user can use CIFS Feature. (After selecting folder, usage is same as DLNAs)

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10-13. Folder Sharing in Windows Vista

1. By default, folder sharing process is same as Windows XP.


2. The other things is the menu as shown below picture and Remember to release Password-protected sharing option.

In control panel
> Network and Sharing Center
> Password-protected sharing
> Release Password-protected
sharing

2-48

DIGITAL DISPLAY & MEDIA TRAINING MASTER


10-14. No Server Found

1. Check Computer Turn On


2. Check Computer is same network router.
3. Try Rescanning Button (Blue Button)
No Server Found
(No Server icon At server Menu)

4. Then if Server is not found at Server Menu, Check Network property.


Start -> Network Environment (right click)->Property -> Local Area
Network (right click) -> Property
5. Check Microsoft Network Client is Checked
6. Disable Anti virus SW.

Must be Checked at
Microsoft Network Client

2-49

DIGITAL DISPLAY & MEDIA TRAINING MASTER


10-15. I can not find shared folder on the Select a Server window

Check your Network Sharing

1. Check the network sharing is based on DLNA or CIFS


- Server displayed on Select a Server has blue ball (
DLNA.

If Network Sharing is DLNA?

1. Go to check your folder sharing on Item 10-5.

) is based on

1. Check to clear guest password


In control panel ->Users->Guest-> clear password

If Network Sharing is CIFS?

2. Check to clear Password-protected sharing option


In control panel > Network and Sharing Center
> Password-protected sharing > Release Password-protected sharing
3. Check to clear all Firewall option
In control panel > Windows Firewall > Off
4. Check to stop AntiVirus Program

1. If OS is Window XP, go to check on Item10-12.


If CIFS Sharing is right set?

2. If OS is Window Vista, go to check on Item10-13.


3. If OS is Others. Go and check OS supporting web site on your right OS.

2-50

DIGITAL DISPLAY & MEDIA TRAINING MASTER


10-16. User can go directly last used folder after power up.
But it may happen not to go directly last used folder.

Cant find the used folder when


you enter the Home link after
Power On

Booting
20 Sec.

Power ON

Wait 5 or 6 second after displaying the Home Menu, then enter the My
Media Menu (See the following figure)
: If you enter the Home link during the background server search time,
Unit cant find the used folder.
Check the Server IP
: If Server IP was changed (by DHCP or by Manually), Unit cant find
the used folder

Network
Connection Server Search
3 Sec.
3 Sec.

Elapsed
Time

Home Menu
Network
Enter
displayed Connect OSD My Media
displayed f or a while
Background
Server Search
Time

2-51

Normal Operation

DIGITAL DISPLAY & MEDIA TRAINING MASTER


10-17. What do I input for requiring ID and Password?

When you share folder on your PC, you may share folder with user ID and Password.
If its needed ID/Password for using the shared folder, you can enter ID/Password by using Keyboard menu.
If you can not see folder contents, please check your PC folder sharing setup. Unit can remember 50 ID/Password.

Home Menu
DLNA and CIFS features are together in Home Link menu.
DLNA and CIFS actions Look & Feel are same.

DLNA

Select a DLNA Server

CIFS
Select a CIFS Folder

DLNA/CIFS Network Playback

ID/Password
Keyboard

ID / Password Certification

2-52

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11. WIRELESS NETWORK SETUP
11-1. Basic Guidance for wireless network troubles.

Expectable Causes
1. BD-Player maybe do not receive the radio frequency signal interrupted by
different obstacle. The obstacle can be walls,
objects, and the other wireless device. Or the distance between AP and
BD-Player can be the interrupting.
2. Just after change the AP configuration, the changed configuration
(SSID, channel..) does not be applied in AP.
It can be also cause of wireless network malfunctions.
3. The wireless part in BD-Player is located on front panel of the product.
If, therefore, BD-Player is placed in narrow space, something like a TV
cabinet it maybe not receive the radio frequency signal normally.
4. The wrong configuration of AP.

Possible Solutions
1. It is good that BD-Player is placed around AP as close as possible.
If the signal strength bar of AP like picture, move the AP close to BD-Player around.
2. Clear away the obstacles around BD-Player.
3. If APs location is far from BD-Player, make move the APs height of location.
For instance, above shelf.
4. Check that APs configurations are set normally.
(Please refer to the next sheet for various troubles)

2-53

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11-2. When no Access Points or SSID after access point searching

Possible Solutions (By router configuration change)


1. Check that country setup of AP. The country setup should be set in each
country.
2. Check frequency band using now. The BD-Player can operate in 2.4GHz
band not 5GHz.
3. Check channel of band frequency. Available channel is different in each
country.
For example,
- U.S , Canada : 1ch~11ch
- Korea, Europe : 1ch~13ch
- Japan : 1ch~14ch
4. Check the broadcasting SSID function of AP, make it enable.
5. If the result of the above check items is not valid, try the below process.
Check whether
wireless router radio is enabled or not
If not working

Check whether
SSID broadcast is enabled or not
If not working

Power off AP and on, then restart AP


If not working

Change channel setup


Ex) 1ch > 6ch >11ch
If not working

Change channel setup again


Ex) 11ch > auto
If not working

Reset AP to be factory initial status


If not working

Move BD-Player to AP around

2-54

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11-3. When access point connection failed.

Expectable Causes
1. A wrong security key.
2. Interference between BD-Player and router.
3. Some obstacles like walls, long distance or another wireless device.

Possible Solutions
1. Follow the basic guidance of previous page.
2. If not effect, try the below process

Power off AP and on, then restart AP


If not working

Change from current security mode to No-security mode


If not working

Reset AP to be factory initial status


If not working

Retry to setup wireless network connection


If not working

Move BD-Player to AP around

2-55

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11-4. When wireless dynamic IP is not set.

Expectable Causes
1. Interference between BD-Player and router.
2. Wrong configuration of IP address of AP.

Possible Solutions
1. AP should be used as DHCP server.
Check whether DHCP server of AP is activated or not.

Power off AP and on, then restart AP


If not working

Reset AP to be factory initial status


If not working

Retry to setup wireless network connection


If not working

Move BD-Player to AP around

2-56

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11-5. When only the WAN is not connected

Expectable Causes
1. Some problems between AP(router) and ISP(Internet Service Provider)
2. Simple Data Packet Error by Interference between BD-Player and router.

Possible Solutions
1. Confirm if there are no troubles home local internet line by PC.
2. Some ISP need their own unique DNS address. If it is, the DNS address
should be set in AP.
3. If not effect, try the below process
Confirm WAN of AP is set as dynamic host configuration protocol,
DHCP
If not working

Power off AP and on, then restart AP


If not working

Reset AP to be factory initial status


If not working

Retry to setup wireless network connection at the beginning


If not working

Move BD-Player to AP around


If not working

Make APs MAC same with PCs.


Its possible by using MAC-Clone function of AP

2-57

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11-6. When both WAN and LAN are not connected in the connection status

Retry wireless network setup at the beginning


If not working

Reset AP to be factory initial status

Retry wireless network setup at the beginning


If not working

Confirm if there are no troubles home local internet line by PC.


If not working

Reset AP to be factory initial status

2-58

DIGITAL DISPLAY & MEDIA TRAINING MASTER


11-7. When Push Button is not working

Expectable Causes & Solutions of Push-Button is not detected


1. This BD-Players push button is same meaning of APs WPS-Button.
To connect with push button function, user must push button of AP
and push button of BD-Player. The inverse sequence is also ok.
2. In some AP(router), user must enable the WPS function in setup-menu.
Then WPS-Push-Button function of AP is available.

Expectable Causes of WPS Time-Out


1. Each Push button of AP and BD-Player must be pushed in 120 seconds.
2. During 120 seconds just after APs push button is pushed, other device
also can be connected with the AP by the devices push button.

Possible Solution
1. Try one more time from at the beginning of network connection.
2. Some AP does not support WPS Push Button function.

2-59

DIGITAL DISPLAY & MEDIA TRAINING MASTER


12. VUDU
12-1. Entering the Vudu.
(Before using the Vudu function, it guides a user network status)

Does It connect to internet?

To enter cinemanow mode, it try to check internet connection.


If failed, it displays the popup message to the user.
User can move to [Home] menu or [Network setting] menu as our guideline.

12-2. Activation
(To rent or buy titles, a user must activate the player, Activating the unit
establishes a connection between the unit and Vudu account)

Press Buy tab


in Movie Details

If you try to buy or rent a movie before activating your player,


theactivation code appears on the screen.
Note the activation code of your player.

Visit Vudu site and enter


activation code.

On your computer, visit www.vudu.com/activation


and enter theactivation code in the [Activation Code] fields
and click [Activate Device].

Log into your account

Enter your [Email Address] and [password] to log into your account.
If you are not a member of Vudu yet,
click [Create an Account] to be a member.

Complete activation

If the activation is successfully done on your player,


press ENTER to complete the activation.

2-60

DIGITAL DISPLAY & MEDIA TRAINING MASTER


12-3. Purchasing titles
(To watch the stream video, you should browse and buy titles at the player.)

Select the title and


Select [Buy] tab in Movie Details

Rental videos are available for up to 30 days.


Once you start to play the movie, your viewing period is initiated.
Viewing periods differ by movie, but are typically either 24 or 48 hours.
You may watch the movie as many times as you like within that time period.

Select quality level

Vudu offers you a free 2-minute preview of any movie.


By watching the preview, you can also determine
which quality level (HDX, HD or SD) best suits
your available network bandwidth prior to renting a movie.

Check the title


already purchased.

If a user purchased the titles,


It display the alarm message on the screen.
In My Vudu, users can see the rented or purchased titles

2-61

DIGITAL DISPLAY & MEDIA TRAINING MASTER


12-4. Less Bandwidth and less resolution movie than expected

Switching movie quality level

While playing a movie,


press ENTER or DISPLAY to show the movie info bar,
and then use b B to select a movie quality level (HDX, HD or SD)
and press ENTER to confirm.

Switching Quality level dialog

This dialog will show up the 4th time playback needs to be paused
because of buffering.
Users can select a lower quality level and fewer buffering would occur.

12-5. Check your internet connection

Before starting Vudu service,


it is checked whether internet is connected or not,
but during the network communication,
it is detected that internet connection is closed.
A user make it sure that internet connection is working.

# Check Internet Access

Cannot connect to the internet.


Please make sure your internet connection is working properly,
and that your device is setup properly

2-62

DIGITAL DISPLAY & MEDIA TRAINING MASTER


13. PICASA
13-1. Create Picasa Web Albums Account

Dont have a Picasa


Web Albums account?

Visit piccasaweb.google.com and click the Create an Account >> button.


You can get 1GB of free storage which can store about 4,000 pictures.

13-2. No Image Icon

What is No Image?

No Image icon can appear on thumbnail list or full picture screen.


No Image means that the meta data of the image is still at the database
server but the content has been removed because it violates Googles
Terms of Service.

13-3. Network Congestion

When does the There may be


network congestion pop-up
appears?

There may be network congestion pop-up appears when the network is


too slow to service the Picasa Web Albums.
We try the service API and image request until it successes but if every
request fails for 1 minutes then we show the pop-up and return to the
Netcast home menu.

2-63

DIGITAL DISPLAY & MEDIA TRAINING MASTER


14. PANDORA
14-1. Pandora Initial Network Error Policy
Pandora Start
Is Ethernet cable
connected?

Yes

Does DNS query


successes?

No

No

Check Ethernet
cable Pop - up

No

Is Ethernet cable
connected?

Yes

Check network
setting Pop- up

Enjoy Music

2-64

Yes

Does startup
query successes
from Pandora
server?
No

Yes

DIGITAL DISPLAY & MEDIA TRAINING MASTER


14-2. Pandora Initial Network Error Policy

Pandora Start

A1.

First tim e listener

A2.

First time listener


or
Previous listener
?

Previous listener

A3 : Activation Page
B1 : Sign- In Screen
B2 : Username list Screen
C : Create Station Screen
D : Station List and Player Screen

At least 1 station
* Return to last station played

No

Station

Pandora
account ?

C.

A3.
B1.

A1 : Loading Screen
A2 : Checking Account

Without station

D.

Yes

Sign - In
ID / Password
Virtual Keyboard

Create
Station
Search
Virtual
Keyboard

Activation
Activation Code
Activation URL

OK

New usernam e select

2-65

Station & Song List

B2.

Sign -out

Sign - in
(Username list)

New
Username
?

Usernam e select

DIGITAL DISPLAY & MEDIA TRAINING MASTER


14-3. Player Buffering Policy

When does the "Buffering" pop-up appears?


If there is no more data to play at the buffer. The buffer can store about 90 seconds of music data.

How much data is buffered?


- At the begging of music,
1) If the network is faster than 128Kbps, buffers 16Kbytes of music data and start playing.
2) If the network is slower than 128Kbps, buffers 96Kbytes of music data and start playing.
- After playing music,
1) Until the buffer is full.
2) When the buffer goes empty, buffers 15 seconds of music data and then restart playing.

When does the "There may be network congestion" pop-up appears?


1) If the buffering continues for 1 minutes.
2) If the buffering pop-up appears more than 5 times in the same music.

2-66

DIGITAL DISPLAY & MEDIA TRAINING MASTER


15. ACCUWEATHER
15-1. The Request cannot be processed

Is The Request cannot be


processed. message displayed?

There may be network congestions.


Please retry it 2 or 3 more times.
If it is Home menu, no data will be displayed.
If it is Favorite City menu, it will return to the favorite city list.

Although you did retry 2~3 times,


same symptom occurs?

Network is not setup correctly.


Please check the network status.

2-67

ELECTRICAL TROUBLESHOOTING GUIDE


1. SMPS BOARD
No power

Check the AC
line pattern

NO

Connect the open line

YES
Check fuse F901

NO

Check BD901 +
to - pin impedance

YES

Check C976
voltage (3.9 V)

NO

YES

Check C963
voltage (5.6 V)

YES

Check 3.7 V lines short

Replace PC972, IC902s components

NO

YES

Check IC901
Vcc voltage (10 V ~ 30 V)

Replace F901

Check SMPS second part lines short

Check MAIN or AMP board short

NO

Replace PC951, PC972, IC901

Check around IC901s components


(Short, Open)

Replace SMPS board

2-68

Low impedance:
Replace IC901, BD901

ELECTRICAL TROUBLESHOOTING GUIDE

No sound

Check IC961
Vcc voltage(34 V ~ 43 V)

NO

Check no power list, AC input voltage

YES
Check C955 voltage
(25 V or 36 V)

YES

NO

Check AMP module short

Replace PC951, IC901

Replace IC961, IC901 or


SMPS board

2-69

ELECTRICAL TROUBLESHOOTING GUIDE


2. POWER KEY BOARD
POWER cord insert

Stand by
LED (LD305)
turn on?

NO

CN331, PN301 cable


connection ok?

NO

Connect 3p Harness cable


(PN301)

YES

CN331 pin2
power ok?

YES
YES
Replace LED (LD305)

When you press


power key, WELCOME
display ok?

NO

Check FRONT board

YES
Power key board ok

2-70

NO

Check MAIN and SMPS board

ELECTRICAL TROUBLESHOOTING GUIDE


3. FRONT BOARD
3-1. FRONT BOARD (HB905 / HT905)

Power on

WELCOME
PLEASE WAIT Display
on VFD ok?

NO

CN307 cable
connection ok?

NO

Connect 26p FFC cable

YES
CN306 pin4, 5, 6
power ok?

NO

Check SMPS board

YES
CN307 pin14,15,16
data signal ok?

YES

NO

Check MAIN board

YES
IC301
check ok?

NO

Replace IC301

YES
Digitron (DIS301) ok?

When you turn


the volume knob, count
is change?

NO

CN307 pin24, 25
signal ok?

YES
YES

Check MAIN board

FRONT board ok

2-71

NO

NO

Replace DIS301

Replace VR301

ELECTRICAL TROUBLESHOOTING GUIDE


3-2. FRONT BOARD (HB965 / HT965)

Power on

WELCOME
PLEASE WAIT Display
on VFD ok?

NO

CN307 cable
connection ok?

NO

Connect 26p FFC cable

YES
CN306 pin4, 5, 6
power ok?

NO

Check SMPS board

YES
CN307 pin14,15,16
data signal ok?

YES

NO

Check MAIN board

YES
IC301
check ok?

NO

Replace IC301

YES
Digitron (DIS301) ok?

Volume LED
(LD301 ~ LD304)
turn on?

NO

CN306 pin1, 2
+12 V ok?

NO

NO

Replace DIS301

Check SMPS board

YES
YES

When you turn


the volume knob, count
is change?

Replace LED (LD301 ~ LD304)

NO

CN307 pin24, 25
signal ok?

YES
YES

Check MAIN board

FRONT board ok

2-72

NO

Replace VR301

ELECTRICAL TROUBLESHOOTING GUIDE


4. NO AUDIO CHECK
CD/DVD/BD Disc
or USB play

AUX function

YES
IC511 pin4, 6,
8, 17 I2S input
signal ok?

YES
NO

IC200
pin9,10 audio
L/R ok?

Check IC500

YES
IC511 pin1
LOW signal?

NO
Check JK251

YES
NO

Check Micom IC (IC101)

YES
IC511 pin3,
12,14,16 I2S output
signal ok?

NO

Check IC511

YES
A

OPTICAL function

PORTABLE function

YES

YES
IC200
pin9, 10 audio
L/R ok?

NO

IC201
pin5, 6 audio signal
ok?

Check JK201

YES

YES
C

2-73

NO
Check JK203, JK204

ELECTRICAL TROUBLESHOOTING GUIDE


IPOD function

TUNER Function

YES

YES
IPOD B/D
JK3P1 pin27,
28 audio L/R
ok?

NO

Check IPOD
connection or JK3P1

YES
FRONT B/D
CN307 pin10, 11
ok?

IC200
pin11,12 audio
L/R ok?

Check Tuner (TUN01)


and Antenna
connection

YES
B

NO

NO

IC200
pin42, 43, 44 I2S
clock ok?

NO

Check IC201 and X200

YES

Check 14p FFC cable


and connection

IC200
pin41 I2S output
signal ok?

YES

NO

Check IC200

YES
MAIN B/D
CN250 pin10, 11
ok?

NO

Check 26p FFC cable


and connection

NO

Check IC201 and X200

YES

YES
IC200
pin23, 24 audio
signal ok?

IC205
pin2, 4, 6, 8 I2S input
signal ok?

NO

IC205
pin1 LOW
signal?
Check IC203

NO

Check Micom (IC101)

YES
IC205 pin12,
14,16,18 I2S output
signal ok?

YES

NO

Check IC205

YES

IC205
pin4, 6, 8 I2S input
signal ok?

NO

Check
IC401, IC402, IC404
and X400

YES
IC404
pin3,12,14,16 I2S
output signal
ok?

NO

Check IC404

YES
AMP B/D
CN601 pin5, 6, 7, 8 I2S
signal ok?

NO

Check 22p FFC cable


and CN601 connection

YES
IC602,
IC605 audio output
signal
ok?

NO

Check IC602 and


IC605

YES
IC701 audio
output signal
ok?

YES
Check AMP IC output
stage and JK701

2-74

NO

Check IC701

ELECTRICAL TROUBLESHOOTING GUIDE


5. NO VIDEO CHECK
COMPONENT video out

NO

IC251 pin1, 2, 3
video signal ok?

Check IC500

YES
NO

IC251 pin6, 7, 8
video signal ok?

Check IC251

YES
Check JK251

CVBS video out

IC250 pin6
video signal ok?

NO

Check IC500

YES
IC250 pin2
video signal ok?

NO

IC250
pin1 LOW
signal?

YES
YES

IC253 pin8
video signal ok?

Check IC250

NO

Check IC253

YES
Check JK251

2-75

NO

Check Micom (IC101)

ELECTRICAL TROUBLESHOOTING GUIDE


CVBS video out
(IPOD video)

iPOD B/D
JK3P1 pin23 video
signal ok?

NO

Check IPOD connection


or JK3P1

NO

Check 14p FFC cable


and connection

NO

Check 26p FFC cable


and connection

YES
FRONT B/D
CN307 pin8 ok?

YES
MAIN B/D
IC254 pin4 ok?

YES
IC250 pin4
video signal ok?

NO

Check IC254

YES
IC250 pin2
video signal ok?

NO

IC250
pin1 HIGH
signal?

YES
YES

IC253 pin8
video signal ok?

Check IC250

NO

Check IC253

YES
Check JK251

2-76

NO

Check Micom (IC101)

ELECTRICAL TROUBLESHOOTING GUIDE


6. HDMI NO AUDIO/VIDEO CHECK (with HDMI IN)
HDMI IN function

JK803s pin1,3,
4,6,7,9,10,12 TMDS data
signal ok?

YES

Check JK803 and HDMI cable


connection

NO
JK803
soldering ok?

NO

Resolder JK803

YES
IC801 video
input signal(pin1~36)
ok?

YES

Check IC801

NO
JK801 or JK802
pin1,3,4,6,7,9,10,12 TMDS
input signal ok?

YES

Check IC801 and X802

NO
JK801 or JK802
soldering ok?

NO

Resolder JK801 or JK802

YES
Check JK801(or JK802) and
HDMI cable connection

2-77

ELECTRICAL TROUBLESHOOTING GUIDE


HDMI OUT function

JK803 pin1,3,
4,6,7,9,10,12 TMDS Data
signal ok?

YES

Check JK803 and HDMI cable


connection

NO
JK803
soldering ok?

NO

Resolder JK803

YES
IC801 video
input signal (pin1 ~ 36)
ok?

YES

Check IC801

NO
IC500
TMDS Data(R881~R888)
signal ok?

YES

Check IC801 and X802

NO
Check IC500

2-78

ELECTRICAL TROUBLESHOOTING GUIDE


7. HDMI NO AUDIO/VIDEO CHECK (without HDMI IN)
HDMI OUT function

JK803 pin1,3,
4,6,7,9,10,12 TMDS Data
signal ok?

YES

Check JK803 and HDMI cable


connection

NO
JK803
soldering ok?

NO

Resolder JK803

YES
IC801 video
input signal (pin1 ~ 36)
ok?

YES

Check IC801

NO
IC500
TMDS Data(R881~R888)
signal ok?

YES

Check IC801 and X802

NO
Check IC500

2-79

WAVEFORMS
1. SYSTEM PART-1 (X-TAL)
1
2

IC500

3
4

X500, 27 MHz

X802, 28.63 MHz

X101, 20 MHz

X200, 24.57 MHz


2-80

2. SYSTEM PART-2 (DDR3 MEMORY)


5

IC500

DDR3_BA0

DDR3_nWE

DDR3_nCAS

DDR3_CLK01_P
2-81

3. VIDEO PART (100% FULL COLOR-BAR)

10
12
11

10

COMPOSITE

11

COMP_Y

12

COMP_Pb

COMP_Pr
2-82

4. HDMI PART

13
14
16

13

14

HPD_TX

15

DDC_SDA

16

DDC_SCL

TXC+
2-83

15

5. MICOM AND MPEG I/F PART


17

18

BCM_nRESET

18

MICOM_UART_RX2

19

MICOM_UART_TX2
2-84

17
19

WIRING DIAGRAM
L
A
N

HDM I
OUT

HDM I
IN2

HDM I
IN1

OP T
IN2

OP T
IN1

Wireless
(Option)

R
C
A

T UNER

S P K JACK

FAN
C N701

C N401

C N601

CN201

MAIN
S CN703

AMP

C N150

SCN701

C N602
A MP <--> SMPS 10pin B to B

MD

C N951

CN250

C N251 C N253 C N252

C N202

C N952

SMPS

C N203

MIC

C N953

PW R CORD

M
I
C

PN901

PTB

US B
PN301

CN331

PWR
KEY

WI-FI

C N307

C N308

V FD

IPOD

( Option )

FRONT

C N3P1
2-85

2-86

C N306

CN304

M
I
C

PN302

EJECT
KEY
(HB965)

BLOCK DIAGRAM

1. MAIN BLOCK DIAGRAM


3.3/5V
12C(1)

2ch ADC
(CS5346)

UART

i-pod

24.576 MHZ

24.576 MHZ

DIR
CS8422

Audio DSP
CS495314

3.3V

1.2/3.3V

I2S

Tuner
UART

Optical
x2

SPDIF
UART

SPDIF

BTM RX

I2S

3.3V

MIC

I2S

ADC
CS5340

MIC_Det

EPHY_TDP/N
EPHY_RDP/N

Ethernet

D+,D-,5V

I2S

X2
To MD
45/16p FFC

5V

OPU

Motor
Driver(7ch)
(R2A30234SP)

TRD, FOD
SLD, SPD
TILT, LOAD

20MHZ

To
AMP

12C

3.3V

3ch (D1/D2)

74ALVC244

I2S

5V

To
Wireless

3.3V

Wireless Option

3.3V
THS7316
Video Drive

ADV7622

VIDEO OUT

1.8/3.3V

COLD
SW
12C

CP Chip

LDO
TJ3965

74ALVC244

12C

TMDS

3.3V

VCC_3.7VA

3.3V

I2S(6ch)

RX/TX
One Chip

Motor
Driver(2ch)
LB1848M

MP8706

Y,Pb,Pr/CVBS

5V

MD

3.3V

(D0/D1/D2)

3.3V

27MHZ

1.2/1.5/3.3V

DC-DC

74ALVC244

BCM7630

A/B/C/D/E/F/G/H/RF

MP2208

74ALVC244

244_
CTRL1,
CTRL2,
CTRL3

UART

3.3V

1.5V

NEC 100P

I2S

3.3V

SPDIF

USB/
WIFI

3.3V_M

VCC_12V
DC-DC

MICOM

Sound Effect
Bass
Management
ChDelay
AV sync
Downmix

74ALVC244

DABM

Flash

- Decoding
- Processing

AUX

E2P
ROM

SDRAM 3.3V

1.2V

3.3V_M

SPI

12C

NJM2794

Portable

12C

1.5V
DDR3 X3
(512MB)

3.3V
NAND
(256MB)

NJM2505

MM1507
Video SW
5V

SW

E2P
ROM

E2P 12C
ROM

TMDS

V
IPOD

HDMI IN
2-87

HDMI out
2-88

THS7314
Video Drive
3.3V

2. FRONT, POWER & AMP BLOCK DIAGRAM

SMPS

FRONT(VFD)

Main PCB

+3.7VA, +12V, +5.6V

Amp PCB

+32/39V, +12V,-12V, +5.6V

+FL, -FL, VKK, +5.6V

Front PCB

AMP

VFD
PT6315
I2C
SPI

3.3V

DAC
CS4353

FL/FR(2ch) 32/39/12V
12V
+

TAS5613

MC4580

LPF

C/W(2ch)

From
DSP

I2S

DAC
CS4353

MC4580

TAS5613A

RL/RR(2ch)

DAC
CS4353

2-89

2-90

MC4580

TAS5613

IMPORTANT SAFETY NOTICE

CIRCUIT DIAGRAMS

WHEN SERVICING THIS CHASSIS, UNDER NO


CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN
BE MODIFIED OR ALTERED WITH OUT PERMISSION
FROM THE LG CORPORATION. ALL COMPONENTS
SHOULD BE REPLACED ONLY WITH TYPES
IDENTICAL TO THOSE IN THE ORIGINAL CIRCUIT.

1. SMPS - POWER CIRCUIT DIAGRAM


No Power
F901 is Defective

SPECIAL COMPONENTS ARE SHADED ON THE NOTE :


SCHEMATIC FOR EASY IDENTIFICATION.
1. Shaded( ) parts are critical for safety. Replace only
THIS CIRCUIT DIAGRAM MAY OCCASIONALLY
with specified part number.
DIFFER FROM THE ACTUAL CIRCUIT USED. THIS
2. Voltages are DC-measured with a digital voltmeter
WAY, IMPLEMENTATION OF THE LATEST SAFETY
during Play mode.
AND PERFORMANCE IMPROVEMENT CHANGES
INTO THE SET IS NOT DELAYED UNTIL THE NEW
SERVICE LITERATURE IS PRINTED.

No Power

12

Switching Error

BD901 is Defective

PC951 is Defective

11

Amp No Power
D951,D953 are Defective
10

No Power
Q901 is Defective

Switching Error
IC901 is Defective

No Power
D907,D906 are Defective

FL No Power

VKK No Power

12V No Power

D964 is Defective

D963 is Defective

D962 is Defective

VKK,FL,12V,5.6V No Power

IC961 is Defective

No Power
R920 is Defective
4

No Power

CAUTION:
Danger if fuse is incorrectly replaced.
Replace only with the type identical to fuse rating
and(or) model name described in main label.

No Power

Switching Error

D910 is Defective

PC971, IC971 are Defective

5.6V No Power

IC902 is Defective

D961 is Defective

2
Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.

2-91

2-92

2. MAIN - CPU1 CIRCUIT DIAGRAM


12

1
11

10

BD-HTS CPU #1
EBY60677801(#2) REV 7.5
2010. 04. 01

: WAVEFORM NUMBER

2-93

2-94

3. MAIN - CPU2 CIRCUIT DIAGRAM


12

11

10

BD-HTS CPU #2
EBY60677801(#3) REV 7.5
2010. 04. 01

: WAVEFORM NUMBER

2-95

2-96

4. MAIN - DDR3, NAND, CP CIRCUIT DIAGRAM


12

11

10

BD-HTS DDR3, NAND, CP


EBY60677801(#4) REV 7.5
2010. 04. 01

2-97

2-98

5. MAIN - FRONT END CIRCUIT DIAGRAM


12

11

10

BD-HTS F/E
EBY60677801(#5) REV 7.5
2010. 04. 01

2-99

2-100

6. MAIN - MICOM CIRCUIT DIAGRAM


12

11

10

18

17
19

BD-HTS MICOM
EBY60677801(#6) REV 7.5
2010. 04. 01

: WAVEFORM NUMBER

2-101

2-102

7. MAIN - HDMI CIRCUIT DIAGRAM


12

11

10

13
7

14

15

16
6

BD-HTS HDMI
EBY60677801(#7) REV 7.5
2010. 04. 01

: WAVEFORM NUMBER

2-103

2-104

8. MAIN - ADC, DIR CIRCUIT DIAGRAM


12

11

10

4
8

BD-HTS ADC, DIR


EBY60677801(#8) REV 7.5
2010. 04. 01

: WAVEFORM NUMBER

2-105

2-106

9. MAIN - DSP CIRCUIT DIAGRAM


12

11

10

BD-HTS DSP
EBY60677801(#9) REV 7.5
2010. 04. 01
A

2-107

2-108

10. MAIN - POWER CIRCUIT DIAGRAM


12

11

10

BD-HTS POWER
EBY60677801(#10) REV 7.5
2010. 04. 01

2-109

2-110

11. MAIN - I/O CIRCUIT DIAGRAM


12

11

10

10
12

11

BBD-HTS I/O
EBY60677801(#11) REV 7.5
2010. 04. 01

: WAVEFORM NUMBER

2-111

2-112

12. AMP1 CIRCUIT DIAGRAM


12

11

10

BD/DVD-HTS AMP
EBY60684101(#1) REV 10.2
2010. 06. 15

2-113

2-114

13. AMP2 CIRCUIT DIAGRAM


12

11

10

BD/DVD-HTS AMP
EBY60684101(#2) REV 10.2
2010. 06. 15

2-115

2-116

14. FRONT CIRCUIT DIAGRAM


12

11

EJECT KEY
HB965 / HT965
EBY60731001 REV 3.1
2010. 01. 14
10

PWR KEY
HT905 / HB905
EBY60685301 REV 5.1
2009. 12. 14
4

FRONT
HB965 / HT965
EBY60685011 REV 5.1
2010. 01. 14

2-117

2-118

15. FRONT JACK CIRCUIT DIAGRAM


12

11

10

BD/DVD-HTS MIC&USB&PTB
EBY60948101 REV 1.2
2010. 04. 01

2-119

2-120

16. IPOD CIRCUIT DIAGRAM


12

11

10

BD/DVD-HTS IPOD
EBY60729101 REV 5.1
2009. 12. 14

2-121

2-122

17. WiFi - USB_GPIO_STRAP CIRCUIT DIAGRAM (OPTION)


12

Vin5V

11

VDD5

H2
L16
K6

ext_por_l
lv_testmode
test_se

2
0.1uF

dgndpll
agnd

B1
C2
B3
C1

CRITICAL
moncdr
monpll

E2
E1

dp
dm
rref

D1
D2
F1

100MHZ

J1
2

1
L4

USB_P
USB_N

C68

J8
G6

BCM4323
U1C

C3
22uF

vmain_prsnt
pwr_ind
attn_bttn
attn_ind

R21
4.02K

C4
100pF

VCC

D+

D-

GND
HEADER 3

C90
0.1uF

avdd33
avdd25
avdd12
vdd12pll

C93
0.1uF

F4
F6
G7
F2

VDD1_2A

A4
B8
B12
A16
C19
B10
D9
A12
D14
D13
D16
A10
D10
A8
E4
C18
D15
B9
B11
A9

VDD2_5

pci_cbe_l_0
pci_cbe_l_1
pci_cbe_l_2
pci_cbe_l_3
pci_clk
pci_clkrun_l
pci_devsel_l
pci_frame_l
pci_gnt_l
pci_idsel
pci_int_l
pci_irdy_l
pci_par
pci_perr_l
pci_pme_l
pci_req_l
pci_rst_l
pci_serr_l
pci_stop_l
pci_trdy_l

VDD3_3

sflash_c
sflash_q
extif_addr_21
extif_flash_cs_l

F14
D18
G13
G14
D19
E18
E19
F16
F18
G16
F19
G18
G19
H18
H16
H14
L14

H6
G1
G4
G2

uart_rx
uart_tx

gpio0
gpio1
gpio2
gpio3
gpio4
gpio5
gpio6
gpio7
gpio8
gpio9
gpio10
gpio11
gpio12
gpio13
gpio14
gpio15
rf_disable_l

J16
K16

jtag_trst_l
tdi
tdo
tms
tck

VDD3_3

H4
J4
J6
H1
J2

10

BCM4323
U1A

test_outip_1
test_outin_1
test_outqp_1
test_outqn_1

R16
R4

tssiin_0
tssiin_1

V17

gpaio_a

L10

vsspll

Pin name

C79
0.1uF

C80
0.1uF

V1
V2
W1
W2

C81
0.1uF

J18
H19
K19
J19

sprom_clk
sprom_cs
sprom_din
sprom_dout

L3
100MHZ
CRITICAL

W18
N9
R11
R6
R12
R7
R13
R8

vdd_iso_1p2
vddpll
vdd_afe_1p2_0
vdd_afe_1p2_1
vdd_logen_1p2
vdd_logen_1p2
vdd_lna_0_1p2
vdd_lna_1_1p2

0.1uF

E16

test_inip_1
test_inin_1
test_inqp_1
test_inqn_1

C89
0.1uF

cstschg

T1
T2
U1
U2

BCM4323
U1B

VDD1_2A
C65

VDD1_2A

BCM4323
U1G

pci_ad0
pci_ad1
pci_ad2
pci_ad3
pci_ad4
pci_ad5
pci_ad6
pci_ad7
pci_ad8
pci_ad9
pci_ad10
pci_ad11
pci_ad12
pci_ad13
pci_ad14
pci_ad15
pci_ad16
pci_ad17
pci_ad18
pci_ad19
pci_ad20
pci_ad21
pci_ad22
pci_ad23
pci_ad24
pci_ad25
pci_ad26
pci_ad27
pci_ad28
pci_ad29
pci_ad30
pci_ad31

D4
A1
A2
B2
D5
A3
D6
B4
B5
A5
B6
A6
B7
D7
A7
D8
A11
B13
A13
A14
D11
B14
D12
A15
B15
B17
B16
A18
A17
B18
A19
B19

C82
1uF

Netname

Status

mimophy_core1_ant2_swctrl_1
mimophy_core1_ant1_swctrl_1

VRXA1_1
VRXA0_1

ext
ext

PD
PU

mimophy_pa_cntrl_2g_1

PA_cntrl_2G_1

ext

PU

mimophy_core0_ant1_swctrl_1

VRXA0_0

ext

PU

mimophy_ext_lna_2g_pu_0

xlna_cntl_2g_pu0

ext

PU

mimophy_core1_ant1_swctrl_2

VTXA0_1

ext

PU

USB Interface/GPIOs/strap
WN7522C-1-LF-19
A

2-123

2-124

18. WiFi - POWER & CONTROL CIRCUIT DIAGRAM (OPTION)


CRITICAL

VDD3_3

100MHZ

BCM4323
U1E

C6
VDD3_3

11

4.7uF

VDD3_3

vddbus
vddbus
vddbus
vddbus
vddbus
vddbus
vddio

vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
vdd
o_vdd2p5_para
o_vdd2p5_parb
o_vdd2p5_parc
o_vdd2p5_pard
o_vddp5_usb
o_vdd2p5_par
o_vref_ldo

11

NC2

63.4K

GND2

C69
33pF

C36
0.1uF

R2

XTAL_OUT

20.0MHZ

2
221

Y1

13

VDD3_3

4.7uF

C77
0.1uF
VDD2_5

L6
N1
N19
C43
0.01uF

VDD2_5

C44
1uF

C46
1uF

L13
L9
M10
M11
M12
M7
M9
N10
N11
N12
N7
U16
P4

7PPM

C91
0.1uF/NI

1
2

C33
4.7uF

C110
1000pF

1
1
C87
0.1uF

1
C105
0.1uF

0.1uF/NI

C139

0.1uF /NI

1
C156
0.1uF

C157

C149
1000pF

1
C102
1000pF

1000pF

C123

0.1uF

1000pF

C150

0.1uF

1
2

1
2

1000pF

C148

C78

CRITICAL

C40
4.7uF

C146

C74
1uF

R40

VDD1_2A

VDD3_3

2
C132

vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
rgnd
avss1_ldo

C75
0.1uF/NI

XTAL_IN

59K
VDD1_2A

vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss
vss

C5
0.1uF

C8
22uF

P2
P1
R1
R2

1
VDD1_2A

0
R7

C13
0.01uF

F12
F13
L7
L8
M13
M14
M6
M8
N13
N14
N6
N8

2
H10
H11
H9
J10
J11
J12
J9
K10
K11
K12
K13
K9
L11
L12

R9

VDD1_2

10

FB2

4.7K

P16
R15 XLNA_CNTL_2G_PU0
N16
M16
K4
L4
M4
N4

F10
F11
F8
F9
G10
G8
G11

C144
22pF

EN2

R19

12

VDD3_3

VDD1_2A

BCM4323
U1F

1
2

1
2

C2
22uF

200K

3V3

L12

R15
4.7K

LX2

i_vdd3p3_ldo
otp_vdd
vddio
vddio
vddio
vddio
vddio
vddio
vddio
vddio
vddio
vddio

C95
0.1uF/NI

C24
0.1uF

C94
0.1uF/NI

VIN2

GND1

2.2uH

NC1

R22

1
2

4.7uF

5
1

C32
0.1uF

C92
0.1uF

R17

FB1

2
0

59K

C53

EN1

TXG_1

VDD3_3

M1
F7
G9
H12
H13
H8
J13
J14
J7
K14
K7
K8

VDD5

C9
22pF

267K

2.2uH
RT8020

1
C10
0.1uF

C20
1000pF

VDD3_3

1
2

1
2

C14
1uF

RXG_1

C54
0.1uF

VDD3_3

C21
0.01uF

1
2

4.7uF

K18
N18
PA_CNTRL_2G_1
J1
K2

vdd_pga_1_3p3
vdd_pa_g_1_3p3
vdd_pa_a_1_3p3

R16

C1

TXG_0

U6
U5
U4

LX1

TXG_1

vdd_pga_0_3p3
vdd_pa_g_0_3p3
vdd_pa_a_0_3p3

I288

VIN1

W5
W4

mimophy_ext_lna_2g_gain_0
mimophy_ext_lna_2g_pu_0
mimophy_ext_lna_5g_gain_0
mimophy_ext_lna_5g_pu_0
mimophy_ext_lna_2g_gain_1
mimophy_ext_lna_2g_pu_1
mimophy_ext_lna_5g_gain_1
mimophy_ext_lna_5g_pu_1

R25

pa_p_g_1
pa_p_a_1

U12
U11
U10

W8
W7

vdd_if_0_1p2
vdd_txmix_0_1p2
vdd_if_1_1p2
vdd_txmix_1_1p2

3V3

U2

lna_p_g_1
lna_p_a_1

RXG_1

mimophy_pa_cntrl_2g_0
mimophy_pa_cntrl_5g_0
mimophy_pa_cntrl_2g_1
mimophy_pa_cntrl_5g_1

VDD3_3

L2

VDD5

TXG_0

W11
W10

4.7uF

1000pF

pa_p_g_0
pa_p_a_0

RXG_0

C19

R10
R14
R5
R9

U14
U15
U8
V10
V11
V13
V14
V16
V4
V5
V7
V8
W12
W15
W16
W17
W3
W6
W9

rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd
rgnd

vdd_vco_1p2
vdd_xtal_1p2
vdd_cp_1p2

C17

RXG_0

1
C16
1uF

1
2

7
C27
1000pF

cal_res_ref

W19
U19
V19

xtal_in
xtal_out
xtal_buf_out

14.7K

T19
R19
T18

U18

VDD1_2A

VDD1_2A

XTAL_IN
XTAL_OUT

mimophy_core0_sharedant_ctrl
mimophy_core1_sharedant_ctrl
mimophy_core0_ant1_swctrl1
mimophy_core0_ant1_swctrl2
mimophy_core0_ant2_swctrl1
mimophy_core0_ant2_swctrl2
mimophy_core1_ant1_swctrl1
mimophy_core1_ant1_swctrl2
mimophy_core1_ant2_swctrl1
mimophy_core1_ant2_swctrl2

VDD3_3

5 VTXA1_1

2
2

VRXA0_1
VTXA0_1
VRXA1_1
VTXA1_1

P18
N2
M19
M18
L19
L18
K1
L2
M2
L1

W14
W13

BCM4323
U1D

R32

1
VDD_VCO_1P2
VDD_XTAL_1P2
VDD_CP_1P2

C18
0.01uF

VRXA0_0
VTXA0_0

R24
4.7K

C12
4.7uF

5 VRXA1_1

C7
4.7uF

C11
4.7uF

1VDD_VCO_1P2 1

1VDD_XTAL_1P21

1VDD_CP_1P2 1

R28
10

5 VRXA0_0
5 VTXA0_0

R14
4.7K

R26
49.9

R27
10

R12
4.7K

10

VDD_RF_LDO

2 VDD_RF_LDO

R13
4.7K

env_det_g_0
env_det_a_0
env_det_g_1
env_det_a_1

R57

VDD3_3

U13
U9
U7
U3

lna_p_g_0
lna_p_a_0

i_vdd3p3_rfl
o_vdd1p3_rf

C83
1000pF/NI

C62
0.1uF

R18
P19

VDD_RF_LDO
VDD_RF_LDO

L1

12

C136
22pF

POWER AND Control


WN7522C-1-LF-19
A

2-125

2-126

19. WiFi - RF ANTENNA CIRCUIT DIAGRAM (OPTION)


12

11

R11 100
2

VRXA0_0

VRXA0_0

C25
6.8p

C58
2pF

C73
1.5pF/NI

R6 100
1

2.4GHZ

RXG_0

RXG_0 4

U3

TX_2G_PA_0

6.2pF

OUT

R3 2.2nH
IN

VTXA0_0

VTXA0_0

TXG_0

TXG_0

C22
1.5pF/NI

6.2pF
1

C28

AS179-92LF

1
C72
1.5pF/NI

RF1
GND
RF2

1
2
3

VC1
RFC
VC2

1.2nH/NI

L11

A0_ANT0

2
6.8p

CRITICAL
NO_LOAD

0OHM
1

L14

4
5
6

3
4
6
1

C26

U4

C59

R0

1.2nH

TP5
CRITICAL

GND
GND
GND
GNG

10

C23
ANT0

6.8p

R29 100
2

VRXA1_1

VRXA1_1

C34
2

6.8p

0OHM

2
6.8p

CRITICAL

NO_LOAD

C61
2pF

C70
1.5pF/NI

R20 100
1

C37

AS179-92LF
C71
1.5pF/NI

2.4GHZ

RXG_1

RXG_1 4

U8

TX_2G_PA1

6.2pF

OUT

R18 2.2nH
IN

VTXA1_1

VTXA1_1

TXG_1

TXG_1

C30
1.5pF/NI

1.2nH/NI

L13

1
2
3

RF1
GND
RF2

2
L15

VC1
RFC
VC2

4
5
6

A0_ANT1

6.2pF

3
4
6
1

R1

1.2nH

C35

U9

C15

GND
GND
GND
GNG

TP6

CRITICAL

3
2

C31
ANT1

6.8p

RF antenna
WN7522C-1-LF-19
A

2-127

2-128

20. WIRELESS TX MODULE CIRCUIT DIAGRAM (OPTION)


12

wX

11

X
Y
Z
[
\
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^
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XW
XX
XY
XZ
X[
X\
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X^
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YY
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Y\
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Y^
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}
j^
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nuk

jY^
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jY]
XWm

jYZ
XWm

jYY
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10

jY
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whZUZ}
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whGiGm
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mylmpu
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h u{
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k}kGzkpvX
pYjGzjs
pYjGzkh
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tpzvWVwnW
tvzpWVwnX
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WU[m

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WU[m

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WU[m

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uGj
juaGym

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A

2-129

2-130

CIRCUIT VOLTAGE CHART


1. ICS VOLTAGE
NAME

LOCATION NO.

SYMBOL

PIN NUMBER

SPEC. (V)

VOLTAGE (V)

NAME

LOCATION NO.

74HCT244

IC204,IC205,IC404,
IC511,IC811

Vcc

20

4.5~5.5

3.31

R2A30234SP

SIC704

TVDD
DVDDIO
TXPLVDD
CVDD
TXPVDD
TXAVDD
DVDD
VDD12
PLLVDD

6,12,25,31,114,120,133,139
73,86
37
2,18,21,34,110,129
38
45,55
61,81,83,100,103,126
T18,V20,
H18
H8,J8,K8,L8,N8,M8,P8,R8,H
9,J9,P9,R9,H10,R10,H11,R1
1,H12,R12,H13,R13,H14,J14
,R14,H15,J15,K15,L15,M15,
N15,P15,R15
AA21D1,K1,U1,A4,G4,N4,D7,
K7,T7,A10,G10,D13
J18
AB6,W7,T10,T13,W16,AB17
5
1,2,3,4,5,6,7,8
21
8,28,50,62,
73,89,100,120
13
6
3
14,30
47
36
5
22
3
19
1,27
3,9,43,49
M9,M1,K9,K1,G8,G2,D7,A9,
A2,E9,E2,C1,B9
B2,D9,G7,K2,K8,N1,N9,R1,R9
A1,A8,C1,C9,D2,F9,F1,H2,H9
3
1
2
3
1
8

3.14~3.47
3.14~3.47
1.71~1.89
1.71~1.89
1.71~1.89
1.71~1.89
1.71~1.89
1.14~1.26
1.14~1.26

3.29
3.29
1.81
1.81
1.81
1.81
1.81
1.17
1.17

LB1848M
LM358

SIC705
SIC706

1.14~1.26

1.17

3.135~3.465

3.31

2.97~3.63
1.425~1.575
2.8~3.6
1.71~1.89
3.13~3.46

3.3
1.47
3.31
1.81
3.33

3.13~3.46

3.32

LM39102-ADJ

IC2U1

3.1~5.25
3.1~5.25
1.7~5.25
4.75~5.25
3.13~3.47
3.13~5.25
3.13~5.25
1.71~5.25
3.135~3.465
3.135~3.465
3.0~3.6
3.0~3.6

5.1
3.31
3.31
5.08
3.31
3.31
3.31
3.31
3.31
3.31
3.31
3.31

S4308

IC2M1

1.425~1.575

1.46

8
5,10
4,11
1
2,3
8
12,37
3
4

3.3~12
1.782~1.818
2.25~16
1.8~5.5
4.5~13
3~6
3~16
0.8~10.8
4.5~20
2.7~3.6
2.64~3.6
4.5~9
4.3~13

1.48
1.48
3.31
1.81
5.67
5.01
1.23
4.87
5.1
5.67
12.02
1.35
12.02
1.53
3.31
3.31
5.1
5.09

1.65~5.5

4.87

4
4
2
99
30,100

0.3~15
2.55~2.85
3~5
3~5
2.5~6
1.8~5.5
-

3.59
3.19
3.31
3.31
3.62
3.34
-

ADV7623

IC801

MAIN BOARD

XTAL_VDD12
BCM7630

IC500
VDD33

CP2.0B

IC508

CS495314

IC401

AVDD33
VDD15
Vcc
VDD
VDDA
VDDIO

CS5340

IC206

CS5346_ADC

IC200

CS8422_DIR

IC201

EM639165TS-6G

IC402

K4B1G0846E-HCH9

IC503,IC509

HY27UF082G

IC502

LM1117_
ADJ TO252 1.8V

IC405,IC803,SIC707

LM39102-ADJ

IC154, IC155,SIC710

M24C16
MM1507XNRE

IC102,IC804,IC805
IC250

MP2208

IC150

MP8706

IC151

MX25L3205D
NAND08GW3B2C
NJM2505
NJM2794RB2

IC403
IC501
IC254
IC203
IC806,IC807,IC808,
IC809

NLASB3157DFT2G
S7127F_AUK

IC103

THS7314
THS7316
TJ3965D-ADJ

IC253
IC251
IC153,IC802

UPD78F1164

IC101

VA
VD
VL
VA
VD
VLS
VLC
VL
VA
V_REG
VDD
VDDQ
VDD
VDD
VDDQ
VIN
Vout
VIN
VOUT
EN
VCC
VCC
VCC
VIN
Vout
VIN
Vout
VDD
VCC
V+
V+
VCC
VCC
Vout
Vs+
Vs+
VIN
VDD
EVDD

2-131

LD1117A-3.3-A

IC601

LD1117A-7V ADJ

IC611

CS4353

IC602,IC603,IC604

MC4580

IC605,IC606,IC607
IC608,IC609,IC610

TAS5613

IC701,IC702,IC703

ET16315

IC301

LM39102-ADJ

IC302

SYMBOL
VM1
VM2
VM3
5VCC
VCC
VCC

PIN NUMBER
22
5
26
32
1
8

SPEC. (V)
7~13.2
7~13.2
7~13.2
4.5~5.5
3~32

VOLTAGE (V)
12..02
12.02
12.02
5.05
5.05
5.05

Vin
Vout
IN
OUT
VCP
VA
VL
VEE
VDD
PVDD_X
GVDD_X
VDD

3
2
3
2
6
17
3
3
8
30,31,38,39,42,43,50,51
25,26,55,56
64

10
3.234~3.366
3.13~3.47
3.13~3.47
0.9~3.3
-

5..68
3.29
12.02
6.97
3.28
3.28
3.28
3.48
6.96
21.3
12.02
12.02

VDD
VIN
OUT

13,43
2
3

3.0~5.5
2.25~16
-

3.33
5.69
5.07

VIN
OUT
VCC

2
3
6

2.25~16
5~14

5.67
5.07
5.26

AMP BOARD

FRONT BOARD

FRONT JACK BOARD

2. CAPACITORS VOLTAGE
LOCA. NO.

VALUE (uF/V)

(+)

(-)

SCA701
SCA702
SCA703
SCA709

100/16
100/16
100/16
22/16

8.19
12.02
5.05
5.05

0
0
0
0

C633
C635
C6B8
C6C0
C6C2
C6C4
C6C6
C6C8
C702
C706
C713
C734
C746
C753
C774
C786
C793
C7B4

47/16
47/16
10/16V
10/16V
10/16V
10/16V
10/16V
10/16V
220/16
10/16V
470/50
470/50
10/16V
470/50
470/50
10/16V
470/50
470/50

3.29
6.97
3.47
3.48
3.48
3.48
3.44
3.49

0
0
0
0
0
0
0
0

12.02
36.18
36.18
12.02
36.18
36.18
12.02
36.18
36.18

0
0
0
0
0
0
0
0
0

C307
C309
C3A1

47/16
220/6.3
100/6.3

18.31
3.33
3.33

21.31
0
0

C2U2

220/6.3

5.07

2-132

MAIN BOARD

AMP BOARD

FRONT BOARD

FRONT JACK BOARD

PRINTED CIRCUIT BOARD DIAGRAMS


1. MAIN P.C.BOARD
(TOP VIEW)

1
A

2-133

2-134

MAIN P.C.BOARD
(BOTTOM VIEW)

1
A

2-135

2-136

2. SMPS P.C.BOARD
(TOP VIEW)

(BOTTOM VIEW)

10

10

1
A

G
2-137

2-138

Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.

3. AMP P.C.BOARD
(TOP VIEW)

(BOTTOM VIEW)

1
A

2-139

2-140

4. FRONT P.C.BOARD
(TOP VIEW)

1
A

(BOTTOM VIEW)

1
A

2-141

2-142

5. FRONT JACK P.C.BOARD


(TOP VIEW)

(BOTTOM VIEW)

1
A

6. IPOD P.C.BOARD
(TOP VIEW)

(BOTTOM VIEW)

1
A

2-143

2-144

SECTION 3
CABINET & MAIN CHASSIS
CONTENTS

EXPLODED VIEWS ......................................................................................................................................... 3-3


1. CABINET AND MAIN FRAME SECTION ................................................................................................. 3-3
2. DECK MECHANISM SECTION (BM09T) ................................................................................................. 3-5
3. PACKING ACCESSORY SECTION ......................................................................................................... 3-7
4. SPEAKER SECTION ................................................................................................................................ 3-8

3-1

MEMO

3-2

EXPLODED VIEWS

1. CABINET AND MAIN FRAME SECTION


462
463

462

462
A

250L

271

CABLE4
PN301

270

A50

479

464

465
C

250

D
C

A41

275

A43

CABLE2

A46

CABLE3

480
462

463
CABLE7

278

Wi-Fi
J

CN306

A51

A
I

PN302

480
MAIN
B

282

463

CABLE1

273
D

269

A48

470

272

iPod

463

N
H

463
464

465

265
277

C
K

279

260

464

AMP

281
283

464
CABLE6

A45
SMPS

463

320
A47
262

261
261
264

300
250R

268
261

3-3

3-4

A44

462

2. DECK MECHANISM SECTION (BM09T)

1005
1001

1004
1003

1006

1002

1439

A001

1026

1030
1025
1437

1437
1024
1025

1049
1012
1437

1017
1013

1433

1024
1015
1011
1020

1016

1431
A006
A005
1043

1031

1019
1045

1018
1439

3-5

3-6

3. PACKING ACCESSORY SECTION

805 Clear sheet

808 Batteries

825 FM antenna

811 RCA cable, Video(1Way)

832 CD-ROM

900 Remote control

801 Owners manual

804 Bag

803 Packing, Casing


803B Speaker packing
803C Speaker packing
803A Speaker packing

803D Speaker packing

803E Speaker packing

802 Box

Speaker Cables
WIRE80
WIRE81
WIRE90

Front Left
Front Right
Subwoofer

3-7

4. SPEAKER SECTION
4-1. Front speaker (SB95DF-F)

A800F

850
A800B

852

Bracket Assembly

Mounting Brackets Screws/ Wall plugs


(Wall/ Speaker) (2) (for mounting to a
wall) (4)

3-8

4-2. Passive subwoofer (SB95DF-W)

A900

3-9

MEMO

3-10

SECTION 4
BCM7630 F/E LOADER PART
CONTENTS

COMPONENT REPAIR GUIDE ............................................................................................................... 4-2


1.
2.
3.
4.
5.

ABNORMAL MD OPERATION ................................................................................................................. 4-2


"ALL BD DISC" READING ERROR .......................................................................................................... 4-3
"ALL DVD DISC" READING ERROR ....................................................................................................... 4-4
"ALL CD DISC" READING ERROR .......................................................................................................... 4-5
ABNORMAL SERVO OPERATION .......................................................................................................... 4-6

HOW TO USE THE SA RESET FUNCTION ....................................................................................... 4-7


1. PURPOSE ................................................................................................................................................. 4-7
2. REQUIRED SA RESET. ........................................................................................................................... 4-7
3. SA RESET PROCEDURE ........................................................................................................................ 4-7

MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION ...................................... 4-9


1. BCM7630 .................................................................................................................................................. 4-9
2. SIC704 (R2A30209SP-W02Z): SPINDLE MOTOR AND 6CH ACTUATOR DRIVER............................ 4-12
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412) ............................................... 4-14

BLOCK DIAGRAM .................................................................................................................................... 4-15

4-1

COMPONENT REPAIR GUIDE


1. ABNORMAL MD OPERATION
Abnormal disc reading or abnormal tray open/close.
Replace new MD and test if it is operated normally.
1-1. Component
1) Traverse assembly
2) MD junction board
3) FFC cable from main board to MD

1-2. How to troubleshoot (Countermeasure)


1) Check the connection between main board and FFC cable, confirm the connection point.
2) Check the connection of MD junction board cable.
3) If all the cable connections are normal, replace the traverse assembly.

1-3. Service hint (Any picture / Remark)


After changing MD(Traverse assembly), you must perform "SA Reset".
Refer to the next chapter "How to use the SA reset function".
1-3-1. HB905 series MD

For Motors

For
Pick-up
For
Sled
Motor

For Loading
Motor & Tray
SW

For Motors

For
Pick-up

For Spindle Motor

< MD Bottom View >

< MD Top View >

4-2

COMPONENT REPAIR GUIDE


2. "ALL BD DISC" READING ERROR
- All the Blu-ray disc is not operated, but DVD and CD are operated normally.
- If the LDO for APC of BD laser diode is abnormal, BD doesn't work.
- If the LD current control is abnormal, BD doesn't work.
2-1. Component
1) MD (Traverse Assembly)
2) SIC707 Adjustable LDO

2-2. How to troubleshoot (Countermeasure)


1)
2)
3)
4)

Check MD (Traverse, pick-up) first of all.


Check input/output voltage of LDO SIC707 (12 V, 8 V).
If output voltage is abnormal, check the periphery of SIC707 and replace it.
Check the BD LD Control input/output.
If input signal (LTHR_LPF) is ok But no output (LDI_BD), Check the TR SQ714, SQ716.

2-3. Service hint (Any picture / Remark)


12 V

8V

INPUT(FROM MAIN CHIP)

OUTPUT(TO PICK-UP)

4-3

COMPONENT REPAIR GUIDE


3. "ALL DVD DISC" READING ERROR
- All the DVD disc is not operated, but BD and CD are operated normally.
- If the LD current control is abnormal, DVD doesn't work.
3-1. Component
1) MD (Traverse Assembly)
2) SQ712, SQ717

3-2. How to troubleshoot (Countermeasure)


1) Check MD (Traverse, pick-up) first of all.
2) Check the DVD LD Control input / output.
If input signal ( LDELO_LPF) is ok, but no output (LDI_DVD), check the TR SQ712, SQ717.

3-3. Service hint (Any picture / Remark)

INPUT
(FROM MAIN CHIP)

OUTPUT(TO PICK-UP)

4-4

COMPONENT REPAIR GUIDE


4. "ALL CD DISC" READING ERROR
- All the CD disc is not operated, but BD and DVD are operated normally.
- If the LD current control is abnormal, CD doesn't work.
4-1. Component
1) MD (Traverse Assembly)
2) SQ713, SQ715

4-2. How to troubleshoot (Countermeasure)


1) Check MD (Traverse, pick-up) first of all.
2) Check the CD LD Control input / output.
If input signal ( LDEL1_LPF) is ok, but no output (LDI_CD), check the TR SQ712, SQ717.

4-3. Service hint (Any picture / Remark)

INPUT
(FROM MAIN CHIP)

OUTPUT
(TO PICK-UP)

4-5

5. ABNORMAL SERVO OPERATION


- The actuator, spindle and sled operation of pick-up are abnormal.
- After changing MD, the motors are abnormal operations.
- After changing Motor Drive IC, the motors are abnormal operations.
5-1. Component
1) MD (Traverse Assembly)
2) SIC706 LM358

5-2. How to troubleshoot (Countermeasure)


1) Check if the input/output voltage of SIC706 (Pin5 and Pin7) is 1.67 V.

5-3. Service hint (Any picture / Remark)

1.67 V

4-6

HOW TO USE THE SA RESET FUNCTION


1. PURPOSE

In order to insert the new SA adjustment values, it need clearing SA initial values of the flash memory.

2. REQUIRED SA RESET

- After changing Traverse.


- After changing Main Board Assembly.
- After changing Main Board Flash IC.

3. SA RESET PROCEDURE

1) After the set turn on.(then, mode is the home menu)

2) Press HOME key to escape from home menu.

3) Press the 4 > 5 > 6 > 2 > 5 > 8 > 0(numerical button) on the remote controller
to display debug window.

4-7

4) Select 6 on debug window to perform SA Reset.

5) Press Return key or Pause key to finish debug mode.

6) Playback once BD disc more than 3 seconds.


(At this time, you must use BD ROM single layer and BDR single layer disc.)

How to check the BD Single Layer and Double Layer Disc


BD Single Layer Disc

BD Double Layer Disc

Barcode 1 EA

Barcode 2 EA

4-8

MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION


1. BCM7630
1-1. Front End Block Diagram

PICK-UP
& MOTOR

ADC

DFE
Demodulator,
Wobble Detector

RF IN

CD,DVD,BD
Decoders

ADC

AFE
A~J IN

ADC
Servo
DSP

FORCUS,
TRACKING,
MOTOR

PDM
DACs

LASER

Laser
Control

ARM Cortex R4
FE Control
Processor

OSC, MEMORY(DDR, FLASH) : B/END SHARING

4-9

1-2. Pin Function


OFE Motor Driver Interface
Label

Function I/O

IO

OFE_MDI_FG

I/O

PU/PD Tol.(V)
PU

3.3

Loc.
E8

Description

OFE_MDI_DMO

3.3

E9

Spindle Motor Output

OFE_MDI_STEP1

3.3

F9

Sled Step Motor PDM DAC

Spindle Motor Feedback

OFE_MDI_STEP2

3.3

G9

Sled Step Motor PDM DAC

OFE_MDI_FOO

3.3

B9

Focus PDM Output/Focus Tilt PDM Output

OFE_MDI_TILT

3.3

E10

Tilt PDM Output/Focus Tilt PDM Output

OFE_MDI_TRO

3.3

G8

Tracking PDM Output

OFE_MDI_COLLSIN

3.3

F8

Collimator Sine PDM Output

OFE_MDI_COLLCOS

3.3

F10

Collimator Cosine PDM Output

OFE_OPU_VREFPDM

I/O

3.3

C9

Reference Voltage PDM Output

OFE Optical Pickup Unit (OPU) Interface


Label

Function I/O

IO

OFE_OPU_DVDFPDIPVREF

AIO

AIO

C18

DVD Fwd Photodiode and Ref Voltage

OFE_OPU_DVDFPDINVREF

PU/PD Tol.(V)

Loc.

Description

AIO

AIO

C19

DVD Fwd Photodiode and Ref Voltage

OFE_OPU_BDFPDIP

AI

AI

B17

BD Fwd Photodiode In

OFE_OPU_BDFPDIN

AI

AI

B16

BD Fwd Photodiode In

OFE_OPU_GAINSW

I/O

3.3

C12

OPU Gain Switch

OFE_OPU_GPADC1

AI

AI

B19

General Purpose ADC Channel Input

OFE_OPU_GPADC2

AI

AI

B18

General Purpose ADC Channel Input

OFE_OPU_VREF

AO

AO

E16

Reference Voltage

OFE_OPU_VREFB

AO

AO

E18

Reference Voltage for OEIC (1.5 to 2.55 V)

OFE_OPU_AIN

AI

AI

C22

Photodiode Input A

OFE_OPU_BIN

AI

AI

D21

Photodiode Input B

OFE_OPU_CIN

AI

AI

D22

Photodiode Input C

OFE_OPU_DIN

AI

AI

E21

Photodiode Input D

OFE_OPU_EIN

AI

AI

E22

Photodiode Input E

OFE_OPU_FIN

AI

AI

F21

Photodiode Input F

OFE_OPU_GIN

AI

AI

F22

Photodiode Input G

OFE_OPU_HIN

AI

AI

F20

Photodiode Input H

OFE_OPU_DVDRFP

AI

AI

F19

Summed RF Input Port

OFE_OPU_DVDRFN

AI

AI

G19

Summed RF Input Port

OFE_OPU_BDRFP

AI

AI

F18

2nd Summed RF Input Port

OFE_OPU_BDRFN

AI

AI

G18

2nd Summed RF Input Port

OFE_OPU_ANATP1P

AIO

AIO

C17

Differential high-speed output debug port 1

OFE_OPU_ANATP1N

AIO

AIO

C16

Differential high-speed output debug port 1

OFE_OPU_ANATP2P

AIO

AIO

D17

Differential high-speed output debug port 2

OFE_OPU_ANATP2N

AIO

AIO

D16

Differential high-speed output debug port 2

OFE_OPU_LDEL1

T/O

3.3

C11

Laser Control PDM Output

OFE_OPU_LDEL0

T/O

3.3

C10

Laser Control PDM Output

OFE_OPU_LTHR

T/O

3.3

B10

Laser Control PDM Output

OFE_OPU_PLLTP

AO

AO

G16

OPU PLL test pinDo not connect

OFE_OPU_PLLTN

AO

AO

G15

Test pinDo not connect

4-10

OFESerial Interface
Label

Function I/O

IO

PU/PD Tol.(V)

Loc.

Description

OFE_SER_SEN2

I/O

STI/O

PU

3.3

C7

SSI Enable Out

OFE_SER_SCLK

I/O

I/O

PU

3.3

A9

SSI Clock Out

OFE_SER_SDATA

I/O

I/O

PU

3.3

D9

SSI Data In/out

OFE_SER_SBUSY

I/O

I/O

PD

3.3

E7

SSI Busy In/SEN4

Function I/O

IO

OFE_GP_PA0

I/O

I/O

3.3

F13

OFE_GP_PA0/Gain SW2

OFE_GP_PA1

I/O

I/O

3.3

E13

OFE_GP_PA1/SEN4

OFE_GP_PA2

I/O

I/O

3.3

F12

OFE_GP_PA2/SEN3

OFE_GP_PA3

I/O

I/O

3.3

G12

OFE_GP_PA3/AlphaSIN

OFE_GP_PA4

I/O

I/O

3.3

G11

OFE_GP_PA4/AlphaCOS

OFE_GP_PA5

I/O

I/O

3.3

F11

OFE_GP_PA5/PanicIn

OFE_GP_PA6

I/O

I/O

3.3

E12

OFE_GP_PA6/ExtINT_

OFE_GP_PA7

I/O

I/O

3.3

D11

OFE_GP_PA7

OFE_GP_PB0

I/O

I/O

3.3

D14

OFE_GP_PB0/MIOCLK

OFE_GP_PB1

I/O

I/O

3.3

E14

OFE_GP_PB1/Land

OFE_GP_PB2

I/O

I/O

3.3

F14

OFE_GP_PB2

OFE_GP_PB3

I/O

I/O

3.3

G14

OFE_GP_PB3

OFE_GP_PB4

I/O

I/O

3.3

C13

OFE_GP_PB4/MIO0/DIGTP1

OFE_GP_PB5

I/O

I/O

3.3

B13

OFE_GP_PB5/MIO1/DIGTP2

OFE_GP_PB6

I/O

I/O

3.3

D12

OFE_GP_PB6/MIO2/DIGTP3

OFE_GP_PB7

I/O

I/O

3.3

E11

OFE_GP_PB7/MIO3

Function I/O

IO

PU/D

Tol.(V)

Loc.

APWR

APWR

1.2

A19
A18

Analog Ground for RF and DPD

1.2

A16

Analog Power for Servo ADC (1.2 V)

A17

Analog Ground for Servo ADC

B20

Analog Power for Wobble (1.2 V)

OFEGeneral Purpose
Label

PU/PD Tol.(V)

Loc.

Description

OFEAnalog Supply
Label
OFE_AVDD1P2RFDPD
OFE_AVSSRFDPD

AGND

AGND

OFE_AVDD1P2SERVOADC

APWR

APWR

OFE_AVSSSERVOADC

AGND

AGND

OFE_AVDD1P2WOBBLE

APWR

APWR

OFE_AVSSWOBBLE

AGND

AGND

OFE_AVDD1P2ADCPLL

APWR

APWR

OFE_AVSSADCPLL

AGND

AGND

OFE_AVDD3P3

APWR

APWR

OFE_AVDD2P5CAP

AGND

AGND

1.2
1.2
3.3

4-11

Description
Analog Power for RF and DPD (1.2 V)

C20

Analog Ground for Wobble

B21

Analog Power for ADC PLL (1.2 V)

C21

Analog Ground for ADC PLL

B14

Analog Power for 2.5 V Regulator (3.3 V)

A14

Output cap for 2.5 V regulator

2. SIC704 (R2A30209SP-W02Z)
: SPINDLE MOTOR AND 6CH ACTUATOR DRIVER
2-1. Block Diagram

4-12

2-2. Pin Function


PIN NO

SYMBOL

FUNCTION

SPIN

Spindle control voltage input

SL1IN

Slide control voltage input 1

SL2IN

Slide control voltage input 2

SPLIM

Input terminal for spindle current limit

VM2

Motor Power Supply 2(for Slide)

SL2+

Slide non-inverted output 2

GND

GND

SL2-

Slide inverted output 2

SL1+

Slide non-inverted output 1

10

SL1-

Slide inverted output 1

11

GND

GND

12

Motor drive output U

13

Motor drive output V

14

Motor drive output W

15

TSDFLG

TSD flag output

16

COMMON

Motor common

17

IPRO2

Input terminal for ACT2 current protect

18

SLLIM

Input terminal for slide current limit

19

FG

Frequency generator output

20

EN1

Input terminal for enable 1

21

EN2

Input terminal for enable 2

22

VM1

Motor Power Supply 1(for Spindle)

23

SPGS

Input terminal for gain select SPM

24

IPRO1

Input terminal for ACT13 current protect

25

ACGS

Input terminal for gain select ACT

26

VM3

Power Supply3(for Loading)

27

LO+

Loading non-inverted output

28

LO-

Loading inverted output

29

GND

GND

30

ACT2-

ACT2+ inverted output

31

ACT2+

ACT2+ non-inverted output

32

5VCC

5 V Power Supply (for FS,TS,TL)

33

GND

GND

34

ACT1+

ACT1 non-inverted output

35

ACT1-

ACT1 inverted output

36

ACT3+

ACT3 non-inverted output

37

ACT3-

ACT3 inverted output

38

ACT3IN

ACT3 control voltage input

39

ACT2IN

ACT2 control voltage input

40

ACT1IN

ACT1 control voltage input

41

LOIN

Loading control input

42

REF

Reference voltage input

4-13

3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (SF-BD412)


PIN NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45

PIN NAME
FCS2+
FCS2TRK+
FCS1+
TRKFCS1ABA+
B+
NC
NC
NC/(GND)
A
B
C
D
SA
SB
SC
SD
SW3
RF+
RFSWB2
SWB1
VREF_PD
VCC_+5PD
GND_PD
SW
GND1
LDI BD
LDI CD
LDI DVD
GND1
TEMP
VCC
MON_CD/DVD
MON_BD
SEL_DVD
SEL_CD
NC
NC
GND1
GND_BDBM

DESCRIPTION

ACT

CL SHIFTER

PDIC

LD
HFM IC
Monitor

FOCUSING2+
FOCUSING2TRACKING+
FOCUSING1+
TRACKINGFOCUSING1Stepping Motor A- Terminal
Stepping Motor B- Terminal
Stepping Motor A+ Terminal
Stepping Motor B+ Terminal
NC
NC
NC
A output
B output
C output
D output
SA output
SB output
SC output
SD output
PDIC BD Sub Output Switch Port (L,OPEN)
RF+ output
RF- output
SW for PDIC, BD Gain and sleep
SW for PDIC, BD Gain and sleep
PDIC Reference Supply Terminal 2.1 V
PDIC Power Terminal 5 V
GND for PDIC
2-Wavelength PDIC DVD/CD/Sleep Changeover SW
GND for LD and HFM IC
LD control for LD,BD
LD control for LD,CD
LD control for LD,DVD
GND for LD and HFM IC
Thermister
Vcc for HFM IC
Monitor Output for DVD & CD
Monitor Output for BD
Select Input for DVD Monitor(L:Enable)
Select Input for CD Monitor(L:Enable)
NC
NC
GND for LD and HFM IC
GND for Back monitor PD,BD

4-14

FO
TRK
TILT
Active CP

SLED
Motor

Spindle & 6ch Actuator Driver


Sensor-less spindle driver.
LB1848M
Stepping Driver
(For Active CP)

R2A30209SP

Loading
Motor

Feed Mecha.

Motor

SPINDLE

OPU :SF-BD412V

Power Circuit
1.MAIN: 5 V, 12 V, 1.2 V, 3.3 V
2.LM1117: Adj. regulator.
- 1.8 V (For BD LD)

Servo signal for Motor

LD(BD/DVD/CD) Power

V/I

B/END BLOCK SHARING

OSC

AACS
(Advanced Access
Content System)

ARM Processor

- Function
DSP/Servo control
Decoder
Encoder

- RF Amp
ALPC
Servo Signal Processor

BCM7630 F/E BLOCK


(Broadcom)

DRAM

4-15

Flash

RF / Servo Signal / Monitor

BLOCK DIAGRAM

MEMO

4-16