Академический Документы
Профессиональный Документы
Культура Документы
Gender
Frequency
Percent
Valid Percent
Cumulative
Percent
Female
Valid
11
55.0
55.0
55.0
Male
45.0
45.0
100.0
Total
20
100.0
100.0
Age
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
21-30
30.0
30.0
30.0
31-40
14
70.0
70.0
100.0
Total
20
100.0
100.0
Educational Level
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Degree
20
100.0
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
5.0
5.0
5.0
1-4yrs
17
85.0
85.0
90.0
5-8yrs
10.0
10.0
100.0
Total
20
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
18
90.0
90.0
90.0
No
10.0
10.0
100.0
20
100.0
100.0
Total
Does UBA's employess and sales team know UBA's competitive advantage
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
18
90.0
90.0
90.0
No
10.0
10.0
100.0
20
100.0
100.0
Total
If yes, wat is it
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
none
10.0
10.0
10.0
people
20.0
20.0
30.0
staff
14
70.0
70.0
100.0
Total
20
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
11
55.0
55.0
55.0
No
45.0
45.0
100.0
20
100.0
100.0
Total
Percent
Valid Percent
Cumulative
Percent
excellent customer
10.0
10.0
10.0
none
10.0
10.0
20.0
quality services
35.0
35.0
55.0
30.0
30.0
85.0
15.0
15.0
100.0
20
100.0
100.0
experience
Valid
services
through its product and
seervices
Total
Percent
Valid Percent
Cumulative
Percent
deliver on time,excellent
5.0
5.0
5.0
10.0
10.0
15.0
5.0
5.0
20.0
10.0
10.0
30.0
11
55.0
55.0
85.0
15.0
15.0
100.0
20
100.0
100.0
management system,
innovative products and
services and delivery on time
none
strong IT platform,aviances
and delivery on time
tie,products and services and
staff
Total
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
none
10.0
10.0
10.0
people
10.0
10.0
20.0
staff
16
80.0
80.0
100.0
Total
20
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
18
90.0
90.0
90.0
No
10.0
10.0
100.0
20
100.0
100.0
Total
Percent
Valid Percent
Cumulative
Percent
.00
Valid
promotion strategy
traget market
Total
10.0
10.0
10.0
11
55.0
55.0
65.0
35.0
35.0
100.0
20
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
15
75.0
75.0
75.0
management system
15.0
15.0
90.0
none
10.0
10.0
100.0
Total
20
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
17
85.0
85.0
85.0
No
15.0
15.0
100.0
20
100.0
100.0
Total
Percent
Valid Percent
Cumulative
Percent
Valid
none
20
100.0
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
18
90.0
90.0
90.0
No
10.0
10.0
100.0
20
100.0
100.0
Total
Percent
Valid Percent
Cumulative
Percent
management system
none
Valid
35.0
35.0
35.0
11
55.0
55.0
90.0
10.0
10.0
100.0
20
100.0
100.0
system
Total
Percent
Valid Percent
Cumulative
Percent
Valid
annually
20
100.0
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
focus
20
100.0
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
25.0
25.0
25.0
12
60.0
60.0
85.0
15.0
15.0
100.0
20
100.0
100.0
clients
Valid
none
specialized needs for various
groups
Total
Percent
Valid Percent
Cumulative
Percent
Valid
most important
20
100.0
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
most important
20
100.0
100.0
100.0
Valid Percent
Cumulative
Percent
Percent
most important
Valid
11
55.0
55.0
55.0
important
35.0
35.0
90.0
somewhat important
10.0
10.0
100.0
20
100.0
100.0
Total
Percent
Valid Percent
Cumulative
Percent
Valid
most important
20
100.0
100.0
100.0
Valid Percent
Cumulative
Percent
Percent
most important
Valid
11
55.0
55.0
55.0
45.0
45.0
100.0
20
100.0
100.0
somewhat important
Total
Percent
Valid Percent
Cumulative
Percent
most important
Valid
important
Total
13
65.0
65.0
65.0
35.0
35.0
100.0
20
100.0
100.0
do you think the bank stands at a better chance of attracting customers than
other banks
Frequency
Percent
Valid Percent
Cumulative
Percent
Yes
Valid
Not sure
Total
18
90.0
90.0
90.0
10.0
10.0
100.0
20
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
none
20
100.0
100.0
100.0
Percent
Valid Percent
Cumulative
Percent
Valid
11
55.0
55.0
55.0
all types
10.0
10.0
65.0
5.0
5.0
70.0
none
30.0
30.0
100.0
Total
20
100.0
100.0
does the bank normally get it clients from this target market
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
10
50.0
50.0
50.0
No
10
50.0
50.0
100.0
Total
20
100.0
100.0
how does the bank get these clients from the market
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
none
40.0
40.0
40.0
10.0
10.0
50.0
10.0
10.0
60.0
10.0
10.0
70.0
30.0
30.0
100.0
20
100.0
100.0
refutation
throug advertisements and
promotion
Total