QUALITATIVE METHODS

Qualitative methods consist of analysis of the detailed description of

situations, events, people, observable behaviors, textual quotations of
people about their experiences, attitudes, beliefs and thoughts.
These qualitative methods can be processed using instruments such
as: recording of individual interviews, videos of observations of
particular events, written testimonies of people regarding the subject
to be investigated, photographs, life histories, written documents such
as minutes, press clippings.
QUALITATIVE METHODS
RAIN OF IDEAS: Technique especially effective to generate new
ideas. The procedure consists of gathering a group of people
interested in solving a particular problem. The ideal place to perform
this technique is a room, where the problem can be written on the
board for all to see. The leader explains the problem and the rules of
the exercise. Brainstorming is most effective when the problem is
listed in a simple and specific way.
SYNTHETICS. This method resembles brainstorming, but the final
solution to the problem is obtained with a more structured
methodology. The synectic has positive aspects that it is possible to
evaluate a much more complex problem, because the problem is
addressed by segments. The downside is that the group requires
training to use media as symbolic analogies.
DECISIONS BY CONSENSUS. When knowledge about a particular
topic is spread among several people, decisions by consensus do not
require full agreement on the part of all members of the group,
although the decision must be acceptable to all. This system commits
members of the group to follow the path chosen.
THE TECHNIQUE DELPHI. It is a method for predicting the future
using experts in the area to which the problem belongs. A group of
experts is formed in the specific field and they independently predict
the future. Each member is given a series of questions related to their
area of expertise.
FISHBOWL. In this technique the group that must make the decision
sits in the form of a circle and in the center of it a chair is placed.
When someone sits in the middle, only that person can talk. She can
present her views unopposed and propose solutions to the given
problem.
DIDACTIC INTERACTION. This technique is used when a decision of
the type is required or not done. Factors related to the final decision
can be supremely complex and their research very broad. A group or
person is assigned the task of enumerating the advantages of the
problem, and to others the enumeration of all the disadvantages.
THE ENTIRE PROGRAMMING: The branching and limiting method,
dynamic programming and goal programming are methods for
choosing between alternatives in situations where the answers must
be in integers.

THE COLLECTIVE NEGOTIATION. This technique is usually the result

of the approach of the workers of the management of the company for
a negotiation.
METHODOLOGY ZOPP ie: goal-oriented project planning zopp is a
system of procedures and tools for goal-oriented project planning.
Zopp is the final method of baking projects in the gtz. Features
Planning procedure by successive steps Visualization and permanent
documentation of the planning steps. Team focus.
Quantitative methods
When the values of the data represent different magnitudes, we say
that they are quantitative data.
QUANTITATIVE TECHNIQUES
THE MATRIX OF RESULTS: It is a very used instrument that shows
the possible results that can be obtained, following alternative courses
of action (strategies) in different circumstances.
DECISION TREES: An effective method of combining concepts of
probability and value (or satisfaction) expected in solving complex
problems involving both uncertainty and a large number of
alternatives. Included in this topic is a treaty of cost - utility analysis
under conditions of uncertainty regarding demand and cost behavior.
LINEAR PROGRAMMING: It is a technique that applies to a wide
range of administrative problems and to other decision-making
problems.
It is of value when one has to choose between alternatives too
numerous to evaluate them with the conventional methods. By using
linear programming, we can determine optimal combinations of a
firm's resources to achieve a certain goal. They deal with graphic and
simplex methods of applying this technique.
THE INVENTORY SYSTEM: Help control total inventory costs; These
approaches can successfully reduce the total cost of buying to store,
take inventory and run out of it.
QUEUE THEORY: Refers to how to optimize a distribution under
conditions of agglomeration and waiting.
This theory takes care of the points of congestion and the waiting
times, that is to say, of the delays presented in some point of service.
The mathematical techniques used are extremely varied.
NETWORK THEORY: It allows managers to deal with the complexities
involved in large projects; The use of this technique has markedly
reduced the time required to plan and produce complex products.
Techniques include pert (program evaluation technique), cpm (critical
path method) pert / cost, and scheduling with resource constraints.
Both the cost and time dimensions are discussed in the planning and
control of large and complex projects.