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recycling of materials. Such measures have an impact on the whole chain of suppliers, from
mining and harvesting of raw resources through to the ultimate end user and beyond, and in
future, all those in the chain will need to consider more carefully their burden on the
environment.
Legislation, taxes, and increasing costs for resources and waste disposal will continue to
prompt organizations to adopt more sustainable practices in the future. In addition, corporate
reputation can be an important motivator for many companies. Many companies are keen to
be seen to be doing the right thing. Many have made commitments to sustainability, and are
devising innovative ways to take greater responsibility for the whole life cycle of their
products.
1.2. New Ways to Tackle Old Problems
In developing more sustainable business practices, companies must first appreciate the need
for sustainability. For many organizations, sustainability is still viewed as something slightly
altruistic; a common view is "it would be nice to protect the environment if we had enough
money or time, but we have to get on with our business." But being sustainable is about the
capacity for continuance into the future. All businesses have aspects of their operations that
are currently unsustainable; aspects causing obstacles or pressures that will ultimately
destabilize or kill the business. The key to successful business operation is to recognize which
aspects of the business are unsustainable, and to plan for change as soon as possible. The
focus, historically, was on financial sustainability, but more forward-thinking organizations
now understand that financial sustainability is linked to acting in an environmentally and
socially responsible manner.
1.3. Knowing the Problem is Part of the Solution
The way in which companies use resources and produce wastes is key to this understanding.
The first step is an appreciation of inputs and outputs used in a process/product: that is, the
resources used and the wastes generated. This mass balance approach is based on the fact that
the quantity of material used as resources equals the amount of material ending up in the
waste and the product (see Figure 1). Companies should be able to calculate the inputs and
outputs from their processes. In putting this data together, they are often surprised by the
inefficiencies in the process; usually only a relatively small percentage of resources are
converted to product, and relatively high percentages end up as waste. Such data is useful in
focusing waste minimization and resource conservation activities onto key resource flows.
However, eco-efficiency can only be regarded as part of an overall strategy for moving
towards sustainability. A growing number of businesses, involved in defining what
sustainability might mean for them, have determined that it cannot be attained in isolation.
This is where partnership approaches to solving environmental problems win out. The
partnership approach provides positive advantages in access to shared resources and exchange
of ideas. In some areas it is essential, for example, when companies have to work with
suppliers to develop mechanisms and technologies for environmental improvements to be
made. Many of the sustainability initiatives also incorporate other community stakeholders,
for example, Local Agenda 21 type initiatives. Local Agenda 21 arose out of the 1992 Rio
Earth Summit (where most of the worlds governments committed to sustainable
development) and is a sustainability action plan for the twenty-first century.
The problem with sustainability, as Weiszacker et al. ably point out, is not the intellectual
acceptance of the worlds plight. Rather, it is the effort required to break down inertia, and
move companies in a new direction. One of the best ways to make inroads into this inertia is
to show how others have achieved worthy, and sometimes startling, results. In the course of
our work at the National Centre for Business and Ecology (NCBE), we have come across a
number of collaborative initiatives that show how organizations are beginning to work
together to move towards sustainability. It is our belief that real social and environmental
benefits can only be achieved by using a varied basket of collaborative approaches.
The following sections provide examples of the range of approaches to addressing these
issues. The list is by no means exhaustive, but the examples share the common theme of a
partnership approach. We have provided examples of "green business networks," in which
businesses share experiences and help each other to reduce waste and at the same time save
money. There are also a number of initiatives aimed at promoting waste minimization in a
specific region or city, including the large number of projects for defining and implementing
local authority Agenda 21 commitments for regional sustainability. A number of schemes
provide a focus for the exchange of materials on the principle "one organizations waste is
anothers raw material."
We have grouped examples into a number of categories:
Networking through clubs and Best Practice programsin which a number of organizations
participate in reducing waste;
Waste exchanges and recycling guidesdesigned to stimulate flat recycle markets;
Community initiativesLocal Agenda 21 type initiatives in which businesses work locally
in the community to assist sustainability objectives; and
Building sustainable products, describing how some businesses are now ensuring that their
products are more sustainable by leasing.
Putting it all togetherit is unlikely that any one initiative will work in isolation.
2. Networking for Sustainable Business Practices
There are many examples of business networks involving companies working together on
waste management and other environmental and sustainability-related issues. The advantages
of such projects are the provision of advice and support on waste issues and the capabilities
for sharing experiences.
The benefits of such projects are well documented in numerous case studies. In many cases,
the driving force for companies to collaborate in such schemes has been the potential to save
money. Case studies show that many companies were able to demonstrate that environmental
improvements can bring about associated benefits in bottom-line performance.
Although a large number of companies have taken on board this message and are working
towards reducing environmental impacts, a greater number, particularly SMEs (small to
medium-sized enterprises) have not. Given the number of programs and case studies to drive
home the message, this is somewhat surprising.
The UKs Business and Ecology Demonstration Project (BEDP) attempted to determine why
so few companies were engaged in the sustainability agenda. It appears that many smaller
companies do not see the relevance of such programs and are unable to recognize the potential
benefits. They feel that participation in such programs would lead to a drain on resources that
are already stretched to the maximum to meet other business objectives.
In addition, many of the programs offering environmental assistance to small companies in
the United Kingdom suffer from the lack of consistent, high-quality advice, the lack of
coordination of effort, and the lack of a unifying vision of achievement.
Despite these real and perceived problems, business networks have delivered some impressive
results in reducing environmental impacts and increasing business efficiency, as demonstrated
by the examples provided below.
2.1. Environet 2000
In the Environet 2000 project, over 80 SMEs from 10 manufacturing sectors in the northwest
of England worked together to identify potential savings in excess of 2.6 million. The project
was supported through the European Regional Development Fund. Participating companies
were located in the Objective Two areas of the region, and employed fewer than 500 people.
Companies came from one of the following sectors:
food and drink
foundries
textiles
chemicals
engineering
paper
board and printing
pharmaceuticals
rubber and plastics
electrical and electronics
or were based in the Trafford Park area of Manchester.
The project focused on demonstrating that such companies can bring about improvements in
environmental performance, which deliver added benefits to the bottom-line performance.
The project overcame the usual lack of company resources by providing companies with a
project officer who was able to spend, on average, one day a week working with the company
to identify and bring about environmental improvements. The project also provided grants to
subsidize purchases of equipment to bring about environmental improvements. The
companies had to demonstrate commitment to the project by agreeing to pay a nominal
amount to cover the costs of the worker, and by nominating a company champion to take
forward the project.
The Environet project generated around 150 case studies, many of which are available
through the web site <http://www.environet2000.org.uk>. One case study involved Tonge &
Young, an independent dyeing and finishing works, processing approximately 3 million
meters of fabric each year. The company was concerned that its trade effluent volume, as
estimated by the water company, did not represent true discharge to drain.
The project officer assigned to work with the company undertook a program to monitor trade
effluent and water use associated with particular processes. Logging of daily water meter
readings was also initiated. These activities revealed a number of issues, including:
measured trade effluents were lower than calculated by the water company;
water use was identified out of production hours; and
high and variable levels of water were used to operate liquid ring vacuum pumps.
Action taken to address these points included the installation of measurement devices,
replacement of an ineffective ball valve in a boiler, and use of flush limitation devices in
company urinals. Yearly savings of over 7000 were identified, with further substantial
savings likely following investigations into the pumps. A payback time of six months was
envisaged for the expenditure on equipment.
There are many other such examples.
2.2. BEDP
The Business and Ecology Demonstration Project (BEDP) involved a two-year collaboration
between the four Greater Manchester universities and SMEs. The project aimed to help SMEs
in the Manchester region improve their competitive position and cut costs by focusing on
ecological issues.
BEDP was supported by grants from the European Regional Development Fund, the BOC
Foundation, the Environment Agency, and the Co-operative Bank. In accordance with the
funding requirements, each of the participating companies had fewer than 250 employees, and
was located in the European Regional Development Funds Objective II area of Greater
Manchester.
Nine postgraduate students from departments across the four universities worked on key
environmental projects, while undertaking research and taught Masters courses. Using their
particular areas of expertise, the students carried out detailed investigations for 43 small
companies on a range of environmental issues.
The project sought solutions to problems in nine key areas:
Design for the environment;
Internet opportunities;
Waste management licensing;
Waste minimization;
Environmental management systems;
Environmental purchasing;
Environmental training;
Environmental improvements in industrial minerals, waste recycling and waste disposal;
and
Water pollution control.
with ecological improvement. The center has determined a set of activities, which define the
more successful programs. These include:
Creating a task force that brings together resources and skills from various organizations to
develop a strategy that promotes recycling as a means to further economic development rather
than as a "green movement."
Monitoring the effects of developing recycling/reuse initiatives on economic activity and
job creation. This is particularly important in selling on the idea and in demonstrating benefits
to potential backers (bankers, insurers, and so on).
Surveying existing industries to determine if they can convert from virgin to recycled
materials, as a means of increasing efficiency and saving money on raw materials purchase, as
well as waste disposal.
Providing information on the quality and quantity of recyclable materials available to
businesses, for example, via a waste exchange network.
Ensuring that collection programs and processing systems yield recyclable materials that are
competitive with virgin materials in terms of quality and quantity, thus meeting the needs of
local manufacturers.
Developing technical assistance programs for new recycling companies.
Promoting a partnership approach between organizations involved in developing a waste
management strategy.
Initial funding support may be required for new recycling ventures. Often recycling is not
economic given the (relatively) cheap costs for disposal. This is unlikely to remain so in the
future as disposal costs increase.
4.2. Earth 911
The "Earth 911" program operates a telephone hotline and website offering advice, in the
form of a database, to organizations and individuals on geographically specific environmental
information, which includes recycling, household product waste information, and location of
recycling centers. "911" is the telephone number used in the United States to reach the
emergency services.
Earth 911 is a public/private partnership between the US EPA, all 50 US states. and several
organizations and companies. The service is sponsored by industry, for example, Microsoft,
Ford, and others.
As an example, California established the California Integrated Waste Management Board as
part of the program. It has two aims:
To oversee efforts to reduce the amount of waste going into landfills by 50% by the year
2000, and
To ensure that environmentally safe landfills are available to dispose of wastes that cannot
be reused or recycled.
Participants in the California program have to develop plans that they will follow to reduce
their waste by half. The program also:
assists businesses that use recycled materials to manufacture new products;
provides information to government, businesses, the waste industry, and the general public;
of its employees. The intention is to determine whether a transition in the way employees
manage their home affairs can translate into making improvements at work. GAP is interested
in "communities" of participants. The program has now been rolled out to four major
employers in northwest England.
5. Building Sustainable Products
A common problem encountered in all the examples above is that in attempting to overcome
sustainability impacts, companies will need to change the current patterns of linear resource
flow and to develop cyclical processes. This will ensure that resources are not lost as waste,
but are recovered and recycled or reused. This is difficult enough when a project is restricted
to the manufacturing site boundaries, but becomes even more fraught when the full "producer
responsibility" obligations are taken on board, and companies must deal with the impacts of
their products in society. For example, how do companies retrieve and deal with their waste
when their products are used and discarded by millions of households?
Some companies are overcoming this by leasing rather than selling their products. Leased
products have a number of benefits, both for the company and sustainability. These benefits
include:
Allowing the company to disengage itself from the historical reliance on the linear process
of selling resources to achieve successful business performance.
Facilitating the reuse and the recycling of resources.
Allowing the company to develop more long-lived products.
Allowing the company to develop customer loyalties.
One of these more forward-looking companies pursuing the product leasing strategy is
Interface (the international carpet manufacturer). The company has introduced carpet products
that are leased rather than sold. The company aims to maintain the carpet throughout its life,
and will take back and recycle the carpet at the end of its useful life. The company is taking its
commitment to sustainability seriously, and has an impressive sustainability action plan which
includes actions such as:
Commit to taking back products at the end of their lives.
Rent only the service component of products, for example, warmth and light, not electricity.
Redesign products to use fewer raw materials while delivering the same or greater value.
Replace nonrenewable materials with more sustainable materials, such as:
organic materials, for example, products of nature such as wood,
cotton, hemp, flax, vegetable oils, and so on
organically grown and sustainable harvested materials, for
example, organic cotton and produce, and certified wood products
locally produced and abundant materials
recycled and reclaimed post-consumer or post-industrial waste
materials
materials consuming lower embodied energy.
Design products to be repaired, or selectively replaced, when only a portion wears out.
Develop products out of easily separated components, or out of one material to facilitate
recycling.
Consider the entire life cycle of the product, including how it will be recovered and made
into another useful product.
Adopt a zero waste mentality; design processes to create no waste or scrap.
Adopt a zero defect mentality; most material defects become waste.
Be conscience about the extent and strategy of external communications to avoid
"greenwash."
In another example, Dow (the large international chemical company) is also looking at ways
to lease rather than sell resources. The company introduced a scheme, "SafeChem," in
Germany, which involved a local recycling company. Dow is responsible for the chemicals it
supplies throughout their life and merely "rents" the chemical to its customers. Chemicals are
supplied in special containers that reduce the amount of chemical released to the environment
and provide improved protection to handlers of the chemical. The system allows the chemical
to be recovered and reused more than 100 times and has proved successful in:
improving materials use efficiency, and
reducing environmental emissions of potentially harmful chemicals.
This approach of selling a service, rather than the materials in the product, is likely to be a
model that will be adopted by more companies in the shift towards sustainability.
6. Putting It All Together
The summary of initiatives outlined above shows what is possible with some inspiration and a
bit of organization. However, the dissemination of best practice alone will not achieve the
results needed to reduce the impacts currently being made on Earth today.
Real results are likely to come from comprehensive strategies that take the best from the many
active initiatives being piloted around the world. An example of this type of approach is the
Trafford Park Sustainable Waste Management Strategy. The feasibility study was carried out
by the NCBE for a representative group of businesses from the 1300 strong Trafford Park
Industrial Estate on the western flanks of the Manchester conurbation. The strategy combined
many best practices, and wove them together to form a unified plan that could be achieved
within a five-year period.
The strategy contained the following elements:
A full survey of waste arisings in Trafford Park, in order to provide a baseline against which
to monitor improvements, and to provide data to assess the potential for waste management
strategies.
The rationalization of waste disposal providers (there were over 60 serving the estate)
through collective renegotiation of contracts. New criteria including the maximum tonnage
sent to landfill would be introduced.
The development of a collective strategy for sustainability and subpolicies for waste
management, incorporating targets for specific materials.
The funding and implementation of a waste exchange facility on the Park as a means of
stimulating reuse and recycling of wastes.
The instigation of specific initiatives, including the potential for reuse/recycling of
vehicles/vehicle parts (given the high level of road transport use in Trafford Park) and the
potential for community projects (as demonstrated by the Newcastle Schools Project).
The promotion of the benefits of resource efficiency to all Park tenants through exhibitions
and campaigns showing practical examples of ways to reduce waste through resource
efficiency. An internet/intranet system would support a best practice bulletin board and a
paper-based supplement would inform employees through regular mailings.
The implementation of a collective transport policy that would link the Parks logistics
companies with manufacturing facilities to reduce voids on the road.
The organization of an employees "sustainability at home" initiative.
Regular reports to a representative committee and documented evidence that the initiatives
are reducing volumes of waste to landfill or incinerator.
Each of these initiatives was incorporated into a Strategic Action Plan. The plan prioritized
the activities into short, medium, and long-term aspirations (see Table 1).
Hong Kong Mass Transit Railway Corporation (MTRC). In May 1993 he returned to the United Kingdom to
become Manager of the new ERM office in Manchester, where he worked on a series of high profile projects for
companies and organizations, such as the Greater Manchester Passenger Transport Executive, North West Water,
Zeneca, Kelloggs, and the Environment Agency. In September 1997 he was appointed Director of the Cooperative Banks National Centre for Business & Ecology, which is currently located in the Peel Building of
Salford University. The Centre was set up to advise businesses on adopting environmentally sustainable
practices.
Dr. Mary Parkinson B.Sc., Ph.D., MCIWEM, C.Biol., MI.Biol., has been a Project Manager at the National
Centre for Business and Ecology since early 1996. Prior to this she was Operations Manager at UMIST
Environmental (a consultancy within the department of Chemical Engineering at UMIST). She has a B.Sc. in
Biological Sciences (Manchester Polytechnic, now Manchester Metropolitan University) and researched
microbial foaming problems in wastewater treatment systems for her Ph.D. at UMIST. Her work has included
research into novel biotechnologies for water and wastewater treatment and consultancy in environmental issues
relating to water, wastewater and environmental management. Her project experience has included acting as
project manager and water specialist on a project for Biffa, which resulted in the publication of Great Britain plc,
and project management and review of a waste management strategy for Trafford Park. Mary has worked closely
with The Natural Step UK in the Pathfinder Projects for the Co-operative Bank, Yorkshire Water, Tarmac, and
Dupont and is an experienced trainer for The Natural Step and EARA (Environmental Auditors Registration
Association) foundation courses in Environmental Auditing.