Академический Документы
Профессиональный Документы
Культура Документы
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I am enthusiastic about taking on new challenges, for
example Karni welfare, NAA module.
I will always take feedback on board and make the
necessary changes, but I can sometimes take things
personally, rather than constructively as they are meant.
Helping new starters to the SUVC with various things
website editing, VBase, processes such as work requests,
room bookings etc.
I have no issues with taking ownership of problems and
coming up with proposed solutions, but when it comes to
acting on said proposals, I can be a little hesitant;
preferring to seek advice before making decisions. This
often boils down to a lack of confidence I need to have
more faith in my own convictions.
As a team we look at the volunteer policies of potential
charity partners and
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I do this to an extent by offering drop-ins and appointments
on different campuses and helping students where possible
with enquiries that arent necessarily related to
volunteering.
There are however gaps with our approach to customer
service. These issues will be addressed in part when the
office is sorted, but we need to (as individuals and a team)
look at our approach to reception and how we react when
students come into the office in general, in order to create
the most welcoming environment possible.
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AN EMPOWERED
SPECIALIST/SUPERVISOR WOULD
S1 Share specialist know-how and broaden
others experience and skills, offering
training and guidance
S2 Help others to explore options in new
situations, and so develop their own ideas
and approaches
S3 Give others the information and time they
need to resolve problems in their own way,
respecting their decisions
S4 Develop new approaches to problems,
taking timely decisions or making
recommendations that reflect considered
analysis of options
AN INCLUSIVE SPECIALIST/SUPERVISOR
WOULD
S5 Build dialogue and mutual understanding
with stakeholders/customer
S6 Investigate and implement improvements
to the service offered or standards
achieved
S7 Facilitate and build relationships with
others outside the team, engaging others
and helping to get things done
S8 Create and harmonious working
environment, addressing any interpersonal
issues promptly and fairly
A COLLABORATIVE
SPECIALIST/SUPERVISOR WOULD
S9 Tailor communication to the audience,
context and agenda to help others fully
engage in discussion
S10 Provide regular, timely recognition and
feedback
S11 Plan and communicate own and/or
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Consistent
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Consistent
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