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    Hello! Here is the Rising Star's Children's Center Daycare Program Family Handbook. For any of you interested in knowing our policies and practices.

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    Hello! Here is the Rising Star's Children's Center Daycare Program Family Handbook. For any of you interested in knowing our policies and practices.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    26 просмотров38 страниц

    2015 Family Handbook

    Загружено:

    SylvieGProteau
    Hello! Here is the Rising Star's Children's Center Daycare Program Family Handbook. For any of you interested in knowing our policies and practices.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF или читайте онлайн в Scribd
    Отметить как неприемлемый контент
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    Se The Boys and Girls Club Rising Stars Children’s Centre Program Family Handbook Address: 4821-50 AVE P.O. Box 1009 St.Paul, Alberta TOA 340 Telephone: (780)645-6769 Fax (780)645-3650 E-mail Address: bgclubstpaul.ab@hotmail.ca E-mail Address: sylvie baclubstpaul@hotmail.ca Social Media: Facebook - St. Paul Boys & Girls Club Executive Director: Sylvie Proteau Crested September 2009 Revised: June 2015 ‘The Rising Stars Children's Centre - Family Handbook Table of Contents. [Wetcome 2 [smoking a vision statement 71 | Mobile Phones 2 Phiossphy 72-3 __|signin/sign out elense of eigen FEET Hoursof operation 30 Ta[HeatthPotcy 24-25 [statutory Hobdays 3 [Additional Heaih Care Provilons 25 [Unexpected closures ST [Notitying of sick children 26 [cnild Guidance Policy 3-5 _ lineident reporting 2607 [rime Away Policy '5U61 [Administration of madiation/herbal remedies 27 linlusve/Enhancerent Care Aide 6 |Health Care Permission Fa Diversty Policy GET [Fre Drils & Evacuation Procedures 278 ulvirg 7 Jaccident/incident 29 Fara Conde 7B |crieal intent 30 [open door ‘3 |Health Poles & Procedure 30) [Open communication 823 [Diapering 30-3 (Sociat Media 9-10 |PullUp Tolletng Procedure 31 [aamision TOT —]oental Care Procedure 32 Fees 20-11 [Hair combing Procedure 325 limporant Tox nformation “ATT Heatthy Policy 33 38 [Contracted Hours 11-12 [Adltional Health Care Provisions 3a Payment arrangements 421i] Medication - Presription/Non- Prescription 35 36 fartendance/absences 12 [Exceptions 36, [Termination of services a2 [letter from chair 36. [Chia Stat Ratio 2 [grouping a3 [Charen loge 2 [Program montoring 3 [Physical Wellness Pokey 13 16 [ktchen ana Eating Areas a7 Dally routine 7 Regular Route, a7 Nap time/Awake room 178 [fsite Excursions ae) [Toys & Equipment 18 [rechnoiowy 3859 [ohing 1920 [Diapers wipes reams 20) Botte, soothers, and sippy cups 20 [volunser/Family Involvement, 2050 [Fundraising 2 [Famih Meetings 2 [suggestions & Concerns 2 [erevences Ben Resources and information 2223 Program Planning 25 Sc The Boys and Girls Club Rising Stars Children's Centre Family Handbook Welcome Welcome to Rising Stars Children's Centre, a program that The Boys and Girls Club of St. Paul ‘and District. We hope that your time spent at the Club will be a positive and enjoyable experience for both you and your child/ren, All childcare professionals at the Rising Stars Children's Centre have: + Successful RCMP. criminal record check ‘+ Successful Child Welfare Information System background check ‘The employees of the Rising Stars Childrer's Centre Program are available to discuss your child/ren’s developmental needs and interest, or any concerns that you may have in regards to your child/ren and our services. Please take the time to read this "Family Handbook" as it contains all of the information you need to know about, our program, and your responsibilities as a parent/guardian for your child's enrolment and care. Mission Statement (Our mission is to help and support families in raising their children to become men and women of tomorrow. We do this by providing child and youth care programs that meet the social, Physical, intellectual, creative, cultural, and emotional development in a safe, healthy, and caring environment. Philosophy tosses: sie 28,201) The Rising Stars Children's Centre Program is to support fomilies in their primary responsibility of raising their child(ren) in developing to their highest potential. Each child is a unique and valuable individual with his/her own strengths, abilities, and potential for positive human development. Children learn best through self-directed exploration, discovery, and hands-on experimental activities. They develop self-esteem as they become aware of their own capabilities, competencies, and growth, In the same way, freedom to choose pre-planned “play and learning" activities, suited for their own developmental level, and encouragement to be more independent as they develop new skills at their own rate will help to foster self-respect and sense of belonging and acceptance within their community. ‘Ereted Sepombar 3505 EEE Fomiy ndbok tame vied by Accretion Teen June 208 We provide supervision, guidance, and stimulating experiences with a variety of programming ‘that is interactive, educational, meaningful, entertaining, safe and positive to meet the ever changing needs and growth of the child(ren) in a safe, friendly/loving cnd positive environment. In accordance with the vision of The Boys and Girls Club of St. Paul and District, children, their parents/quardians and families, child care professionals and community members will be served ina holistic way: being mindful of Spiritual, Mental, Emotional, Physical, Cultural, and Cre bolances of each individual Hours of Operation ‘The Children's Center hours are licensed from 6:00 AM to 6:00 PM, Monday to Friday. Hours of ‘operations may vary depending on circumstances, Please check with the Director. Tf you require any assistance and would like to contact someone from the program, they can be reached at (780) 645-6769, Statutory Holidays: ‘The p-ogram will be closed on the following statutory holidays: New Years Day, Family Day, Good Friday, Victoria Day, Canada Day, Heritage Day, Labour Day, ‘Thanksgiving Day, Christmas Dey, Boxing Day. “*Note: These dates are revised annually** Unexpected Closures In rare occasions there may be instances in which the club will be closed, such as extreme snowstorms, flooding, no electricity, ete. Tf you are unsure if our club is open due to unforvunate events, please call us at 780 645-6769 or check our Facebook page (St. Paul Boys & Girls Club) for current updates, We will make every effort to contact you by telephone to provice instructions and notification. The notification will also be posted as soon as possible at the Clb. Child Guidance Policy ‘The Boys and Girls Club childcare professionals know guidance has a la-ge role in the social development of children. Therefore, guiding behavior, redirection, and setting reasonable limits are a large part of our programs. Rulesand reasonable limitations will be verbally communicated and visually posted for the. children, Childcare professionals will role model and be cognizant of the varying lifestyles of all children, as this may influence a child's behavior. Assistance from families by communicating expectations and reasonable limitations to their child/ren, will enhance the chitd’s development interaction, Grated September 0% BS Fry Meds Foxes Revedby Aeration Teen June 208, No person in The Boys and Girls Club is permitted to use any form of physical punishment. Physical Punishment includes: spanking, hitting, slapping, biting, shaking, kicking, squeezing, pinching, pushing or punching, Additionally yelling, threatening, intimidating, or degrading a child imany manner is not permitted. Parents/Gsardians may be asked to remove their child from a program if the child's behaviour is endangering the well-being of the other children registered The Boys and Girls Club of St. Paul ‘and District, The decision to do so will be collaboratively made with the Executive Director, Directors and Childcare Professionals, Prevention Method: Strategies for Positive Behaviour Management will be used by childcare professionals as a prevention tool and learning tool. Focus on the positive: consistently & positively reinforce the wanted behavior by acknowledging when it happens. Catch them doing the appropriate behaviour and praise it at that moment. Assist the children to verbally express their emotions by providing relevant and age appropriate vocabulary. Model appropriate and expected behaviour at all times, Invite the children to role play situations and problem-solve to come up with a collaborative solution, Ensure consistency: establish and maintain routines. Ensure that ‘the children are fed at regular intervals and well rested. Set realistic goals and provide clear expectaticns. Provide sufficient notice of changes in routine to implement successful transitions. Offer choices that are appropriate for the situation. Methods: le behaviors do occur, the following intervention methods will be used by the caregivers: 1, ~The child will be encouraged to try and work out or solve their own problems and disagreements before the childcare professional intervenes/assists 2, The childcare professional will stay calm - gain the childs attention, get down to the child's level, establish eye contact, speak calmly to the child 3. Thechildcare professional will acknowledge the child's feelings but remind them of their bourdaries and the rules around them. 4, The childcare professional and child will discuss the behavior, focusing on the inappropriate behavior, not the child. 5. The childcare professional will ensure the child knows that they are not “bad”, but that ‘the behavior is not appropriate, 6. The childcare professional will reassure the child that he/she is eared about. (Smile & hug) 7. The childcare professional will help the child identify different alternatives to the matter and what could have been done better. ‘resed Septenber 2009, TSEC Foiy Pande roe vee Aecradtetion Team Joe 2015 8. Childcare professional will help the child to brainstorm a solution, te help prevent future incidents. (Create « plan together.) 9. Children can identify and learn well from other children, Tf the situation warrants, the childcare professional may invite peers (other children) to help the child to overcome the cause for the behavior. The decision of involving peers is determined by the childeare professional, the child, and the situation of concern, This does not accur for all tuations. 10. Role modeling and role playing is also done by childcare professionals, as a visual cid to help the child understand what is undesirable about their behavior and what would be a better way. 11, Positive reinforcement and consistency will most aften be used as strategies when working/uiding children, 12, Tf ignoring can eliminate a behavior, then the childcare professional will use 1 disciplinary strategy. Once the childcare professional begins with the ignoring technique, ‘the caregiver MUST be prepared to continue with this technique. 4 childcare professional must know their own limitations before they begin and ask for assistance if required, 13, Children's behavior must not be endangering themselves or others. 14, If warranted, the Time Away Policy will be used (see below) 15. A family member's involvement is expected when theie child displays undesirable behaviors. ‘Any significant interventions will be recorded on and incident report to communicate with all involved with the child including the family. Parents/Guardians are encouraged to discuss incident reports with childcare professionals, Program Directors and the Executive Director. Tf a situation persists, anecdotal notes and objective observations will be documented in the child's log. Parents /Guardians will be invited to meet the Director to discuss the contents of ‘he file and work with the childcare professionals to better meet the needs of the child concerned. Time Away Policy ‘The purpose for time away is to help the child identify the problem, how they feel and what other choices/solutions could have worked better. Tt is not a method of runishment but a learning tool for those impulsive moments where a child becomes overwhelmed and needs some regrouping time on their own to refocus on playing and having fun. 1. The child will be removed from the situation. 2, The childcare professional will get down to child's level and explain whet went wrong (the. explanation will be simple and developmentally appropriate. for the child.) Created septs 2009, ‘SEE Foy Pook tes vind Accretion Team Jone 2035 3. The child will be given something to do such as a book or a stuffed animal to play with, As wel, the child will be asked to take a few deep breaths and relax. 4. After a period of time the childcare professional will ask the child if they are ready to j the group. If the child is ready the childcare professional will take ths time to discuss what led to the situation, the child's feelings and alternate options to a solution for Future similar situations, Then, the child will be asked if they need a hug. Tf they child needs hug they will be hug, if the child does not need a hug they won't receive one, Some children need more time for themselves before being touched. 5. The child will re-join the group, provided they are ready. Inclusive/Enhancement Care Aide We include all children with all different types of abilities and limitations. Tf a child requires ‘more assistance for inclusion to our regular program, discussions with family support ogencies (Alberta's Family Supports for Children with Disabilities program - FSCD or Alberta Family and Children Services) in order for extra funding for extra supports as an Aide, Aide supports would be provided in the most natural and least intrusive manner. An example may be an cide. that coordinates supports to more than one child in the child care facility. ‘After funding has been approved, a meeting will be held with the family, ade, ond Executive Director to determine the specific supervision needs of the child requiring extra supports to ensure their safety and inclusion in the program. A Service Provider's Procram Plan will be developed at this time outlining the specific needs of the child. The family and the funders will be given a copy for their records. ‘The services of an Aide are funded when both the child and the aide are present. A twenty- four hours’ notice is required if your child will be absent from the program, otherwise the funder will be invoiced for the services of the Aide on shift In the case of an Aide's absence, the Club will try to provide a substitute for the Aide at that time, if possible. However, if a substitute is not available, your child is still welcome to attend the program Diversity Policy (pie: Jue 27,2015) St. Paul is a multicultural society and as we recognize greater ethnic diversity in our Canadian culture, itis important we guide children in recognising and respecting sinilarities and differences that make up our community and as Canadians. At The Boys & Girls Club, we believe that the recognition and integration of diversity and abilities into our daily programming will Ultimately lead to the development of strong, caring and tolerant individucls who are capable of making a valuable contribution to society. ‘rested September 2008 RSC nly Hobo Pome Fodand by Aecredeton Fea Joe 2005 (Our medium-sized, family-centred service strives to embrace the diverse culture, traditions, beliefs, values and differences of our families and our broader community. Our Care Givers continually seek to develop and promote an understanding of children’s culture and hore environment, We believe that acceptance of inclusion of diversity is central to working in partnership with parents/guardians and accordingly not only on acceptance of cultural diversity but also acceptance of differences and similarities in lifestyle/abilities and parenting/guardian choices. (Club Practice: ‘Ensure that all individuals are treated evenly and with respect at all times + Focus specific programming of cultural awareness activities and celebrating differences and similarities + Build, maintain, resources and implement programs which support positive messages ‘regarding cultural diversity, gender equity, multicultural respect and exceptionalities. + Reflect on the cultural/abilities backgrounds of children, staff and families in developing routines and programs consistent with best practice and positive outcomes. + Reflect on Club practices to ensure that cultural and inclusive awareness is being practised and incorporated. + Encourage and support the sharing of individual cultural beliefs, rituals, customs and abil to broaden awareness. + Wherever possible, incorporate individual home traditions into programs/activities for individul children to support and value diversity. ‘+ Conscientiously and determinedly work with childcare professionals, families and children to remove bias by replacing fear and ignorance with understanding and respect Bullying ‘The Club has zero tolerance for bullying. If there is a situation with a child who is bullying, ‘their parents/quardians are called and must become involved with the Executive Director and Childcare Professionals to plan and implement strategies to correct the behavior. Tf parents/quardians do not become involved in/with the plan our services will be terminated for ‘the family. Family Conduct Tt is our policy that while children are in the Club no person shall be allowed to: ‘+ Use any form of corporal punishment (spanking, hitting, biting, slapping, squeezing, pinching, pulling, kicking, pushing, or shaking) ‘+ Use foul language, this includes yelling or screaming ‘+ Degrade, intimidate, threaten or humiliate ‘Yell and scream in anger or frustration ‘+ Abuse towards any staff will not be tolerated ‘reved Seprenber 2003 SEG Fay ado Tae? Davee by hecrastton Tem Jon 2015 Allincicents of abuse towards any child wil be reported to the Alberta Family Social Services office, Abuse towards any staff or volunteer will not be tolerated. If necessary, services will be terminated, ‘Open Door Policy (uptet: Jie 22,201) Families are permitted to visit their children throughout the day. Phone calls, text messages, face book messaging, emails are accepted throughout the day, to review the progress of childrer in the program throughout the day. Open Communication Prograns Parents/Guardians can expect ongoing daily communication with Childcare Professionals concerring their child's progress, program activities, and special events, Parents/Guardians are ‘encouraged to speak to their child's caregiver if they have any concerns or questions in regords ‘to any aspect of their child care, Childcare Professionals welcome feedback from parents/quardians on any aspect of the program on a regular basis. On many occasions, there ‘may be things that a Childcare Professionals will nt know and they are to direct them to the Executive and Program Directors for further clarification. At times, there will be some Unpleasant concerns the parents/guardians may address. These should always be addressed with the Executive and Program Directors for fast resolutions and appropriate actions. Know that we welcome all families for discussions of the good and concerns. (The sooner issues of concern are addressed the sooner we can find clarification and resolution.) ‘Throughout our programs we use different types of method to maintain good communication within our team for everyone to be notified of changes, additions, notifications and news. Emails ~ © Asper employee -when emails are used, emails are printed off and signed by staff ‘once read. Program Directors responsibilities to print, read, sign and have all other staff to read and sign, Everyone is encouraged to read their emails doily. © Asper families - when emails are used, emails are printed off and placed in the youngest child's (of the family) file, Program Directors responsibilty to print, reed cand place in child's file. ‘+ White boards - white boards are used daily in rooms for families and staff. Staff room whiteboard is used to document room ratio, breaks, changes, notification of upcoming events and other news. + Communication log -used in administration to keep the Executive Director and program directors notified of on goings. + Eacevo0k - used to notify of upcoming events, All families and employees are encouraged to like the face book page and review it often. Executive Director and program directors are “ated Shoe BOR, SCE Feniy odio roe Aeved by Aecresoton Team Jue 2015 ‘administrators to the Facebook page. Pictures of children are not posted unless written consent is signed, ‘+ Staff Meetings - monthly and cll employees are responsible to attend and take part. ‘+ Mobile Phone Use - © AS per employee - all childcare professionals have access and use to maintain constant ‘ond regular contact with each other and administration staff t2 ensure all programs run smoothly and everyone is safe. (pte: June 25,2015 © Asper family - Administration use mobile phones to text, call or email updates to families. + Sicn in sheet - notices are attached to child's sign in sheet for further communication with fanilies (memos and notices). + Posting information often, notices are printed on paper and posted en doors, sign in area and anywhere visible for families, employees and community members awareness, ‘Social Media Policy + A social media site eg Facebook, service website or twitter is used for sharing information relating to the childcare service. This will include photographs, videos/media packages, childcare related news posts, child activity updates e.g. sample plans and sample learning stories, Fundraising and local childcare ‘+The social media site will used as an extension of the early childhood services form of conmunication and will not be used for personal communication for employees, board menbers or fantlies. Adniristrat The social media site is set up with a maximum of 2 administrators te approve and monitor ity on the social media site. + All posts are verified in advance of being placed on the social media site Executive Director. ‘+ Allinappropriate posts are removed from the social media site and the user will be reported and blocked from the site. Communication: The service does not use the social media site as a replacement of already established communication methods with families. ‘+The social media site is a tool used for updates and sharing relevant information with fonilies and community stake holders. ‘+The social media site is an extension of the early childhood services form of communication: it isnot used for personal communication for employees, board members or fanilies. Ima 15/media packages: ives, ‘rested Sebo 2009, Ce Foil Hoibok tee ean Accretion Tea Je 2015 ‘+ Images of individual or groups of children are not uploaded to the site without prior consent from families, employees and community stake holders. ‘+ Allimoges or videos will only be kept on the site for a maximum of 2 years: completed each year to remove old images or videos past the expiry date. review will be. ‘Admission The Rising Stars Children's Centre Program accepts children from zero to six years old Children are accepted on a first come, first serve, basis, depending on the positions available ‘and the age of the child. Full time children are given priority over children attending part time or casual Registration forms for each child must be filled out and submitted to the administration of fice ‘minimum of 24 hours prior to your child's first day. The completed registration form will help us get to know your child, his/her needs, and important emergency information, Please be sure to fillin all sections of the form, along with yours and emergency contact current addresses and phone numbers. "Note: Please inform the Club of any changes needed to the chi registration form, e. new telephone numbers, new oddresses, new employment, allergies, et..os they acer. ‘A rregistration form can be obtained by: e-mail, fax, administration office, or at the Parent/quardian information area at the Club. Registrations forms are updated regularly to mmaintcin current information. Waiting list - Spaces may not be immediately available. Tf this occurs, the registration form is collected with all the family’s contact information and as soon as a suitable vacancy occurs, the. parents/quardians will be notified. Rising Stars Children's Centre Fees: ‘+ Registration Fees: $25.00 per child is due before a child's commencement in the program, This is non-refundable, ‘+ Refundable Deposit: $150.00 per child is due before a child's commencement and will be refunded, if a two-week written notice of termination from the child/ren’s last day is received. Full Time. $875,00/mos. Gf subsidized: full time subsidy $628.00/mos. Family portion=§247,00/mos.) + Toddlers & Preschoolers: $775.00/mos. (reste Septeer 2009, ‘RSC Fmily Hobos cr} vised Accretion Team Joe 2015 (If subsidized: full time subsidy $546.00/mos. Family portion=$229,00/mos.) Part Time/ Drop in Fees: ‘+ Infant & Babies (Oyrs - 18 mos.): $15/hrs. or $75/dey (5+ hours is considered a day: Government subsidy available) + Toddlers - Schoo! Age (19mos. - 6yrs.): $12//hrs or $60/dey (6+ hours is considered a day: Government subsidy avcilable) + Allfees are to be paid on the 5" working day of each month. All fees are prepaid for the preceding month. Fanilies with outstanding accounts will not have access to The Rising Stars Children's Centre until fees are paid in Full ‘There will be a $50 charge for any NSF cheques. + Families who are contracted for full time childcare and receiving childcare subsidy are. responsible to cover any fees not covered by subsidy. This can include underutilized contracted childcare hours. Childcare fees will not be pro-rated for casual absences, ‘+ Tf services are terminated immediately, The Executive Director will contact the family regarding termination Important Tax Information Update: Child Care Expense lit is increasing from $7000 to $8000 in 2015 ‘Therefore, very important to keep track of your child care receipts! Tf youare having trouble keeping track of childcare receipts we can help you. We can store. ‘them for you in your file and have them ready for your 2015 tax season, ust let us know if you are interested in this option! Contracted Hours/number of hours your child attends Services are only available for contracted times. Contracted Hour's/number of hours a child attends. Contracts made for each family cannot exceed 9.5 hours a day. In other words, each family is entitled to 9.5 hours of childcare services for our full time fees. If a child's attended hours exceed the 9.5 hours a day the family will be responsible for additional fees of $5.00 per minute until child is picked up. The additional fees are to cover overtime expenses. Tf yourequire care for more than 9.5 hours a day, please notify the Executive Director or Director to make those arrangements. Know that there may be a change in your monthly Fees. ‘rested eptener 2008, ‘RSC Fol Pada Tot ese Accretion Team Jone 2085 ate ps: + Alate pick up fee of $15.00 for the first 15 minutes and an additional $5.00 for every minute after the first 15 minutes, for any child who has not been picked up at centre's closing hours of 6:00pm. ‘+ A phone call may not rectify the situation, Depending on the circumstance and emergency the Executive Director and Director will notify the family of this fee waiver. + These fees are to cover any overtime expenses that occur as a result of a parent/guardian being late. ‘+ Tf family requires services past 6:00pm on an ongoing basis, an appointment with the. Executive Director will be made to discuss further options. Payment Arrangements Payment arrangements are available to families who need some extra time to pay a fee. This option is avilable with an understanding that is accepted by both the family and the Executive Director. Payment arrangements must be in writing. Tf payment arrangements are not made/met, and a fee payment has not been received then the services will be terminated immediately. The Executive Director will contact the family regarding termination ‘Attendance/absences Families are required to notify the Club programs if their child/ren will be late or absent. Tf notice is not given, the childcare professionals will wait no longer than 9:30 AM before pursuing other activities, After the child is absent for three (3) consecutive days, without notification, the Center has the right to terminate the service and give the space to another family. Termination of services ‘The Club requires a two-week written notice of termination from the program services. Any over paymert after the two-week notice of termination will be refunded to the family. Refunds will not be given if a two-week written notice is not received. ‘The Club can terminate a child's space if: +The child has not attended the Center for three (3) consecutive days, without notification from the farnly. ‘+The family has failed to pay for the child care fees by the fifth (5) working day of the month, ‘+ The placement is deemed not to be in the best interest of the child, ie.: health, safety, ete. +The family does not adhere to the guidelines, policies, or regulations of the Club as outlined in this Family Handbook. ‘rested Sptonar 0, SCE Family Hank Tope? Bewaed by Acretation Team Jone 205 Child to Staff Ratio Licensing regulations is as the following staff staff 6 toddler = 1 staff 8 preschoolers = 1 staff (Enfants = 0 ~ under 12months; babies = 12 months - 18 months; toddlers = 19 months - 35 months; Preschoolers = 3 years - 4.5 years.) Grouping From time to time we experience some employee shortages for several reasons. Tn these cases, inorder to continue services for our families we may need to group children into other rooms to ‘meer licensing ratio standards. Although it may seem like an inconvenience at the time, it may be necessary in order to provide services. Please know that the other option you have is to keep your child a” home. Children logs Know that there is daily information documented in your children logs for your view. In these. logs the staff is documenting activities and things that your child has done throughout the day. ‘The intenticn of these logs are to keep you posted of what your child is doing all day as we know that at times the primary staff in the room has done their shift before you pick up your child from the centre. Program Menitoring ‘The Rising Stars Children’s Centre adheres to the daycare standards set by the Government of Alberta. The Director monitors each individual group to ensure these standards are met. ‘The Alberta Government also conducts quarterly visits to our Dey Care. Generally, these Government visits are random. All inspection reports are posted in our communication area for public viewing Physical Wellness Policy While attending our program, each child's overall well-being is our main concern; eating well, being physically active and getting enough rest are key to maintaining a healthy lifestyle. Nutrition/menus - Eating Well (vise sn 2,208) Although, we are only required to meet basic nutritional needs, The Boys & Girls Club of St. Paul ‘and District adopt « more stringent standard to address nourishment issues, help prevent childhood obesity, and promote the development of lifelong healthy habits, ‘+ Meals and snacks are provided. Snacks are typically around 8:30 AM and 3:00 PM. Meal of ‘the day is served typically at 11:30AM. Crested Sptenar 2005, TS Family Honk v8 fevand by Acres Team Jone 2015 + NUTFREE ZONE! This means oll nuts including tree nuts are not to be brought into our club because of possible allergies. + Children are provided with meals and snacks, which are prepared by program's kitchen employee. ‘+ Menus complies 100% with the Alberta Nutrition Guidelines for Children and Youth, + Meals consist of at least four food groups, and snacks consist of at least two food groups. + Menus are reviewed monthly by the Executive Director and kitchen staff to ensure they meet the current Canada Food Guide. ‘+ Menus are submitted and reviewed, at every change, by the local nutritionist at the Community Health Unit. It is important to maintain proper nutrition and considered a best Practise To have menus reviewed by a professional nutritionist regularly. ‘+ Menus are posted room and attached to monthly newsletter. + Ttis the Family's responsibility to provide alternatives for allergies and special dietary needs, All food brought from home must meet Canada's Food Guide. + We do not serve processed foods, chocolate milk or liquid candy. + Meals are cut, diced, sliced, chopped, blended, and pureed for children for their developmental and nutritional needs. + Whole grain foods (pasta, bread, crackers etc), are used/provided/served, ‘+ All meat is baked/cooked (chicken, beef, and pork) at the club, ‘+ All scups are homemade with soup bases collected from the meats that are bake. ‘+ Milk is served with each meal. Water is always available. ‘+ Tf.a child comes to the club with food that is not considered a healthy choice by the Canada Food guide (Candy, pop, chocolate, chips etc.) The unhealthy food/snack is to be placed in ‘the child's locker for home time at the end of the day. A healthier option will be provided for the child ‘+ All food labels are read when purchasing food for the club meals and snacks, The club chooses low sodium, low sugar, low fat products, low sodium to ensure healthiest choices. Also, labels are read to ensure food does not contain foods that our children are allergic to ot that particular time. Nutrition Environment ‘+ Children will wash their hands before and after every meal and snack. + Foods will be served family style: children will be encouraged to serve themselves and decide how much to eat. ‘+ Children will be encouraged - but never forced - to try new or less favored foods by ‘taking a “practice bite." + Food will never be withheld or forced as punishment. ‘rates Selene 2009, BSCE Famiy ebook Pepe evan by Acetone Fe 2015 + Healthy foods and habits will be promoted through posters and planned activities. + Parties and celebrations will focus on activities rather than food, and will include healthy Foods in addition to any special treat. + Children are given a minimum of 20 minutes to eat, and are encouraged to eat slowly and chew thoroughly Beverages Drinking water will be available for children to access independently. Infants six months and older will be offered water in sippy cups several times dey. + Tuice will never be served to infants under 12 months old, and will be served no more than three times a week to children over 12 months old. When juice is zerved it will only be 100% fruit or vegetable juice. + We serve 2%, 3% and lactose free milk will be served, Other alternate milks must be provided by families. I be unflavored all of the time. + We support breast feeding and will work with breast feeding mothers about nursing schedules, breast milk storage, and space to accommodate nursing times. ‘+ Soda and sugary drinks like Kool-Aid will never be served. ‘+ NO beverages are provided to children while laying down when napping. Physical Activity Although, we are only required to meet basic physical needs, The Boys & Girls Club of St. Paul and District adopted to promote physical activity, combat childhood obesity and help promote and active lifestyle. ical Environment ‘+ All children, including infants, will have ample open and safe space for moving and being active, ‘+ Arrotating variety of safe indoor and outdoor equipment (soft balls, push/pull toys, etc) will be available. + Children will have access to outdoor play equipment (climbers, slides) at all times. ‘Children will have a wide variety of outdoor portable play equipment (balls, bats, wagons, etc) to choose from at al times. ‘+ Outdoor portable play equipment will be freely available for children at all times. ‘Outdoor Play © We believe that outdoor play is an important part in the development of children's overall health and well-being. Children learn by being actively engaged in their environment and outdoor play encourages gross motor activities, socialization and learning about our natural environment. © The children are brought outside - weather permitting ~ at least twice a day. “ested Sener 2008. SGC Foy Honlbook Pop avandby hcredttion Team Je 2015 © Environment Canada's Environmental Wind Chill Charting System and Environment Canada’s telephone hotline to determine daily rating and suitability of dally weather for outdoor play. © Children do not go outside if the weather is too hot (+25 degrees Celsius) or too cold (25 for school aged, -20 degrees Celsius for preschoolers, children and -15 degrees for infants, babies and toddlers - including wind chill Factor). © Ttis our job to maintain our outdoor area, at the back of the building, free of toxic plants. We use a check list which identifies that the parks has been scanned/viewed Prior to children arriving and is free of toxic plants. Also, if toxic plants are present that they were removed and disposed of. The ground cover of our outside play area is sand, We have surrounded it with an eight foot fence in order to keep animals out. Pool umbrellas will be added for extra shade and covering from birds. 2 feet of ‘treated 2 inch thick board to surround the bottom of the fence as added security. To ‘ensure the ground cover of play area is clean and free of animal waste and garbage with a walk through for observation, and any debris present is removed and disposed of. This is document on a daily park check list. © **Note: Children's wading pools are drained and stored up-ended when not in use. © Children have access to all community parks and the private port of the Mannawenis Friendship Centre. © All parks are check for safety with our park safety checklist prior to children having access, Indoor Play. (©. When the weather is not favorable, the children have access to our indoor gym. © Each room has regular scheduled rotation to ensure that each child has access to Physical activity indoors when they cannot go outside. Rest time & Noptime ‘Nap time ‘© During the hour of 12:30PM - 2:30PM it is naptime at our club. If a child is not likely ‘to have a nap anymore, but if they wish to we provide them with cot and blanket. © Every child has the opportunity for a nap or arest at least once a day. ‘© Anawake room is available for these who do not wish to nap. In the quiet room, the. children have opportunities to play and do quiet activities ‘© For safety reasons, no child is put to bed with a bottle of sippy cup. © If achild requires more than the one nap or needs a nap sooner or later than our routine, the child is provided with a bed, blanket and space. Rest time (© Rest time is available whenever a child needs to rest. A peace corner is available in ‘each room for a child to go to and rest. © Any child from each program can join in the nap time. They will be provided with a cot, blanket and space to rest with the napping group. “ested Seer 20 SCC aml Honk Poe Bewaedby heaton Tea Jone 2015 Kitchen and Eating Areas ‘The childcare providers will disinfect the children's eating surfaces before and after each meal to ensure that there is no cross-contamination of germs. Chairs and high chairs will be disinfected after each use ‘The kitchen staff ensures that all work surfaces are disinfected after each use. The kitchen staff also ensures that all serving utensils and dishes are disinfected after each use, (ur Kitchen is inspected yearly by Aspen Regional Health, Environmental Health Services Inspection Report is posted in the kitchen, to ensure that all health regulations are being met. The kitchen staff will ensure that all hot foods are kept hot, and cold foods are kept cold at all times. Daily Routine Before children arrive, Childcare Professionals set up the Club and work on a safety check list to ensure that there are no safety hazards. Activities will be planned and implemented by the. childcare professionals, taking into account the age, developmental levels, and interests of each child, Regulor Routine: (daycare) From time to time there may be changes to this routine. Né all to be aware prior to the change. of changes uill be posted for 6:00AM-8:30AM Arrival of children, child selected activities, toileting, hand washing 8:30AM-9:00AM Breakfast/Snack, wash hands, toileting S:O0AM-10:00AM Programmed activities 10:00AM-1:00AM Prepare for in/outdoor play, planned activities IKOOAM-11:30AM Cleanup for Lunch: Wash hands/toileting 1130AM-12:15PM Lunch 12:15PM 12:30PM Wash hands/toileting/Dental Care. Quiet/rest time 12:30PM-2:30PM Rest time (children who do not sleep are given quiet activities) 2:30PIA-3:00PM Wash hands, toileting, planned activities 3:00P/A-3:30PM Snack time, wash hands/teileting '3:30PMN-6:00PM Indoor/Outdoor play, planned activities, child selected activities Departure of children ™ Note: Coresvers take the children for neighborhood walks. There is @ waiver forthe families to signin the repistration forms. For your chld to take pat in the walks, please ensure they are here by 9:30 AM, Nop-time/awake room ‘At the Club most children are required to have a rest period. Tt is requested for the family to supply a blanket and pillow from home for their child/ren on Monday mornings. The blanket is “rate september 008 SCC Foy nti ror eed by Acredalon Ten Soe 2015 ‘then sent home on Fridays for washing, The Club has a supply of blankets if blankets are not brought from home, Children use cots to rest on, For those children that do not nap, they will take fart ina designated awake room and with designated activities/play. Off-Site Excursions ‘As part of the registration form, all parents/guardians sign a general pernission for their children to participate in field trips. This allows the child to be taken on walking field Families will be notified in writing of any pre-planned field trips. Besides written notification, which often includes a request for a parent's /quardiar's signature, an announcement of the field trip will be posted on the Bulletin Board at the front of the Centre. ‘On occasion, families wll be asked to contribute u small fee for special activities such as bowling, roller skating, swimming and pizza parties ete, ‘When going on preplanned field trips there will always be an extra staff member over and above the required ratio, This additional help is to ensure the safety of the children, Caregivers may ask parents/guardians to assist as additional chaperones, Safety rules will be reviewed by the Primary Caregiver with the children end volunteers prior to each field trip. Primary caregivers will aso review where they are going, what will happen, whom they will see, and who they will listen to, prior te leaving for each field trip. We de not allow the transportation of children in private vehicles for any field trips, When Using public transportation the Director/Caregivers will ensure that all safety rules comply with Transport Canada Guidelines. Toys and Equipment The Club does provide a wide variety of developmentally and ge appropricte toys for the children to use, Therefore children should leave their toys at home. If the child does bring ‘an item to the Club, the child must place the toy in their locker, and the Club will not be responsible for any lost or broken toys. Club toys and equipment are disinfected weekly. In certain circumstances (ic. mouthed toys) are disinfected daily. All outdoor play structures ‘comply with the standards outlined in the current edition of *A Guideline on Children's Play Spaces and Equipment, CSA Standards", Technology (upd Joe 25,2015) ‘The cib will ensure the use of computer, iPad, TV, video, Explorer Workstation and gaming technology is monitored, limited, thoughtful, and focused on intended program outcomes. Guiding Principles + While media offers children many opportunities to learn and be entertained, media corsumption may also be a contributing factor to a wide array of health concerns including: sedentary lifestyle, poor nutrition and obesity, unheatthy body image and poor self-esteem, risky sexual behavior, and poor lifestyle choices. Greate Septener 2008 SCC Fri Hodbosk Poe 18 van Aecrestaton Team Jone 2015 ‘+ Children require active participation in hands-on experiences. These activities encourage children's imagination, creativity, and provide opportunities to socialize with others. Procedure: Childcare Professionals will manage children's use of technological materials ina purposeful way by ensuring: + Materials are used to support and extend children's current interest and experiences, ‘themes and a¢ + Most of the materials encourage active involvement of some kind including dancing, singing, or exercising + Computer software may encourage creative drawing or painting ‘+ Computer software may provide opportunities to solve problems content of the technology will be: Developmentally appropriate Unbiased Culturally sensitive. Non Violent Not sexuel in nature. Portray all people (people of visual minorities, females/males, a variety of ages, people with discbilities etc.) ina realistic manner ‘+ Reviewed and approved by supervisor Children vill be able to opt out of using technology. An appropriate alternative activity will be ‘evailable that does not disrupt the other children, ‘As to families Personal electronics are to be left at home except for designated times, Designated days will be posted for children, and families. This is en option for the children and only with the parent's/guardian’s permission, + Tf personal electronics are brought to the club the childcare professionals will ask the child/ren to put them in their lockers until home time, if it is not on a designated day. The club or childcare professionals are not responsible for any lost or broken electronies/video games that are brought to the club. Clothing ‘+ All children must come to the Club with at least (2) changes of clothing. (Shirts, pants, underwear, socks), as well as inside shoes, Many activities done indoors/outdoors are messy: ‘therefore, the child may be required to change. Also, in a case of sickness, the child may also require a change of clothing, All clothing needs to be labeled to which child(ren) the cloths belong to “resed Sptenber 2008, SCE Femi dbo Fee eae y fection Tan Jone 2015 ‘+ Families are responsible for supplying diapers, wipes and creams, We suggest that you leave ot least 7 diapers or pull ups a day. All extra diapers and wipes will be labeled and placed in storage, The daycare will have a supply of diapers and wipes for emergency use. Fanilies are charged $2.00 for every one daycare diaper used. + All children must be dressed according to the weather. (Winter/spring coat, boots/shoes, mittens, toques/caps, splash/ski pants). Tf a child is not dressed appropriately for the weather parents/ guardians will be notified to either bring items required or to pick up child within 15 minutes of cal Diapers, Wipes, and Creams Families are responsible for supplying diapers, wipes, and creams. We suggest that you leave a minimum of 7 diapers or pull-ups a day (a case is preferred). All extras will be labeled and placed in the child's locker and stored separately. The daycare will have a supply of diapers and wipes for emergency use. Families are charged $2.00 for every diaper/pull-up supplied by the daycare. Bottles, Soothers, and Sippy Cups Tf a child brings these from home, please make sure that they are permanently labelled. These will be kept separate from other children, Soothers should be kept ina sealed container until your child requires it; this is to avoid any cross contamination with others. Volunteer/Family Involvement Families are encouraged to participate in the program, visit with the children, share in activities ‘and chaperon on field trips when possible. Fatnilies are encouraged to volunteer throughout the year as well as be involved in the ongoing evaluation of the program to ensure it is meeting the. needs of each participant and their families. Volunteer efforts may also include but are not limited to: toy Sanitation, collecting craft items, group discussions, story time, program planning, puppet making, costume making, room decorations, fundraising, working bingo's, casino's etc. A criminal record check must be provided for long term volunteering commitments. Volunteer Policy/Procedure Is Club of St. Paul & District recognizes it is everyone's responsibi community members to help strengthen the communities in which we live and work. Consequently, we value the ef forts of volunteers within our organization and to become involved in their communities, lending their voluntary support to our programs that enrich the quality of life and opportunities for ail young citizens. Eligibility +All fanily members that use our services +_Interested community members must have a fully competent performance rested sepremer 2008 SCC Family Hock rope ewandby Acrestation Te Je 2015 ‘0s a good + Interested community members must meet with the Executive Director prior to the date of volunteer service for a discussion of volunteer choice/preference, schedule, and approval prior to making any commitments Fundraising Bingo/Casi Bingos and casinos provide extra funding to offset our program costs. Families are asked to work 2 bingos per year. A deposit of $200 is asked for each bingo and keat until the Family fills ‘their commitment to the club and work their bingo. Bingo family contracts are renewed every Septenber. It's the family’s responsibility to make arrangements for these scheduled bingos, Board members are asked to work and recruit volunteers to work a casino every 18 months, ‘Other Fundraising ur chub is involved in a number of fundraising activities to help of fset program costs and to ‘ensure the success of our services. Families, staff and board members all have a role to play in ‘the success of our fundraising efforts, Family Meetings (pistes ie, 205) Family meetings are held on request of the family or Executive Director, When a family would like to meet with the Executive Director and other Childcare Professionals of the program, ‘they can contact the administration office at 780 - 645-6769 to book an appointment. Tf the Executive Director and Childcare Professionals would like to meet with the Family, the ctor will make the arrangements to book an appointment that is suitable for all Families are encouraged to bring forward any ideas/suggestions for program delivery to the meetings. Any suggestions/revisions to this family handbook or policies cen be brought forward to the meetings as well. Revision requests of the handbook should be done in writing Suggestion & Concern ‘A Suggestion & Concern Box is the first locked locker located in the staff room, Staff/families are encouraged to use if they have a suggestion and/or concern. Document the suggestion/concern on a piece of paper: place in to the slot in lacked locker. This is available for ‘to share the suggestions and concerns with Executive Director or Program Grievonce Policy/procedure (paced we 7,201) ‘The Boys & Girls Club of St. Poul & District wishes to provide a comfortable, productive, legal and ethical work environment. The organization wants you to bring any grievances you have. about the work place to the attention of the Executive Director (ED) and, if necessary, the reste september 2009, SCE FaiyPandbok roe ised by hecresation Team Tne 2085 Board of Directors or North Central Alberta Child & Family Services Authority (Region 7). In light of these concerns we have instituted the following grievance procedure: Tf you feel that there is inappropriate conduct or activity on the part of the organization, management, its employees, customers, or any other persons of entities related to the company, we request that you bring this concern to the immediate attention of the ED. Please try to approach the ED at a time and place that will allow the ED to properly listen to your concerns Tf you have discussed this matter with your ED previously and you do net believe that you have received a sufficient response, we request that you present your concerns to the ED in writing Please indicate what the problem is, those persons involved in the problem, and any suggested solution you may have to the problem. Tf you do not receive a sufficient response to your written complaint within 10 working days from providing it to the ED, or if the ED is the problem, you should contact the Board of Directors or North Central Alberta Child & Family Services Authority (Region 7). Tf you consider the matter an emergency, legal, ethical or safety issue, use your best judgement to expedite the complaint process, Tt is the purpose of this grievance procedure to help maintain a positive work environment and services provided with respect and responsibility towards each other. The grievance procedure is also intended to avoid maintain the health and safety of the children, unecessary employee

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