THARUN.

S Mobile: 9895397827, 8190027770

Email ID: tharunonline2007@gmail.com

OBJECTIVE:

Seeking a challenging position to best utilize my skills and abilities in the field of

System Administration which will give me ample opportunities to learn and grow

with the organization.

EDUCATIONAL QUALIFICATION:

Name of Course Name of Institution Year of Passing Board/ university %

S.D.V.ENGLISH CENTRAL BOARD

MEDIUM HIGHER OF HIGHER
S.S.L.C SECONDARY March 2007 SECONDARY 73
SCHOOL EDUCATION (CBSE)

DEPARTMENT OF
HIGHER
LEO XIII H.S.S
SECONDARY
Plus Two ALAPPUZHA March 2009 74
EDUCATION,
KERALA

COLLEGE OF
APPLIED SCIENCES, UNIVERSITY OF
B. Sc. Electronics April 2012
MAVELIKARA IHRD KERALA 60

TRAINING ACTIVITIES:

Performing installation, configuration, & Monitoring of IT infrastructure

Windows server 2008(Active Directory management)
IIS 7.0Web server
Exchange server 2007
Cisco routers and switches
Monitoring tools like nagios
Back up of data{Both servers and OS}
Operating systems Windows X p Win7 win8 and Linux
Ticketing tools OTRS.
IT Operations practices:
Process documentation communication and MIS report
EXPERIENCE SUMMARY:

3+years total IT experience in support, testingof applications using AccessIT tool,

AHD, Global SAP Knowledge Center(GSKC)tools.
6 months training in Techmahindra IMS Academy in Hyderabad .

KEY SKILLS:

Technologies : SAP Security

Tools /IDE : Real time APM Atlantis. SAP GUI for Windows
Platforms : ECC,APO,EWM,FSCM,GTS,BW
Ticketing Tools : Access IT,AHD,GSKC
IMS-enterprise computing - Enterprise Server Management
Good knowledge in operating system windows, MS office suits and IE different
versions, AD, Novell.
Exchange server 2007 and basics of networking

PROFESSIONAL EXPERIENCE:

1. Tech Mahindra Ltd. (Formerly Mahindra Satyam), Chennai.

Client : BASF Germany.

Role : Associate System Engineer SAP Security
Duration: Mar 2013 to till date

Nature of Work: Level - 2 Support

SAP Technical consultant in Tech Mahindra Pvt. Ltd. for nearly 3+ years.
Have hands on experience in SAP ECC, APO, EWM, FSCM, GTS and BW.
Implemented security concept using APM Atlantis.
Having good hands on practice in Incident and Change management.
Fixed Authorization for affected roles using APM Atlantis and PFCG.
Worked in Portal, APO R/3 and BW landscapes.
Generated roles after fixing Authorization issues and assigning Portal groups.
Creation, modification and deletion of deviation folders.
Trace using ST01.
User Administration Task-Creation of users and Password management.
Creating roles and users and Troubleshooting authorization issues and fixing.
Providing Firefighter access for the users.
Managed the Security side of all Dev/Quality and Production servers of SAP system
with least security violations.
Generated t-code utilization report for the users and categorizing them according to
activity.
Good hands on experience in AccessIT tool.
In depth knowledge on Windows server administration( Active directory)- DFS folder
& group creation/deletion, providing admin access, providing group policies,
 computer object moving &deletion, MDM permissions for Windows Phone Interim
Service account, Owner change for DFS, Providing AD context.
Always used to maintain client defined SLA for resolving issues.
Handling tickets on priority basis with CA Advanced help desk tool
Troubleshooting high severity (Priority 1 & 2) incidents.
Monitor the closure of calls in a Timely Manner according to the SLA.

PERSONAL ACHIEVEMENTS:

Best Disciplined Associate Award during IMS training period (6 months).

PERSONAL PROFILE:

Fathers Name : Surendran.M.C

Date of Birth : 23-December-1991
Gender : Male
Marital Status : Single
Nationality : Indian
Languages Known : English, Malayalam, Tamil and Hindi
Permanent Address : Tharunya
Thiruvambady
Pazhaveeedu. P. O
Alappuzha
Kerala-688009

DECLARATION

I hereby declare that the data furnished above are true to the best of my knowledge
and belief.

Place : Chennai
Date : 01.05.2015 THARUN. S