Exam Overview

1Y0-201

1Y1-202 Citrix XenApp

and XenDesktop
Preparation

Administration 7.6 LTSR

Exam Preparation Guide 1.0

Contributors & Marks

January 30, 2017

1
Exam Overview

Disclaimer

This exam preparation guide is designed to provide

candidates with necessary information about the 1Y1-202
exam, including study resources and ways to interpret the
exam objectives to better enable candidates to assess the
types of questions that may be asked during the exam. Please
be aware that the content of this guide in no way ensures a
passing score on the certification exam.
Preparation
Contributors & Marks

2
 Table of Contents
Exam Overview

Exam Overview Contributors & Marks

Number of Items 4 Prep Guide Author 28
Time Limit 4 Subject Matter Experts (SMEs) 28
Intended Audience 4 Notice 29
Registration and Administration 4 Marks 29
Retake Policies 5
Preparation

Preparing for the Exam

Recommended Knowledge and Skills 6
Recommended Product Experience 7
Recommended Training 7
Unauthorized Preparation Materials 8
Interpretation of Objectives 9
Contributors & Marks

Sections, Objectives, Examples, and References 10

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 Exam Overview
Exam Overview

Number of Items Intended Audience

The 1Y1-202 exam is intended for IT professionals who install, configure, manage and
The 1Y1-202 exam is an 253-question exam written in English. The exam consists of troubleshoot Citrix XenDesktop 7.6 LTSR. Those who install, configure, manage and
multiple choice items only. troubleshoot such solutions may hold various job titles such as:

Systems Administrators/Citrix Administrators

Time Limit Desktop Administrators
Application Administrators
Type of Candidate Time Limits* Notes Technical Support Staff
Preparation

Native English speakers 270 minutes

Non-native English speakers
that take the exam in
countries where English is a
foreign language
Contributors & Marks
Registration and Administration
This exam is administered at Pearson VUE testing centers worldwide. To learn more
270 minutes Time extension granted automatically
about the rules and process of taking an exam, please visit
http://training.citrix.com/exams.
+30 minutes
(time extension) Worldwide, visit the Pearson VUE website (http://www.pearsonvue.com/citrix) to

Non-native English speakers 270 minutes Must request time extension from locate a testing center in your area and register for an exam. You may also register in
that take the exam in Citrix. Submit your request here: Time person at any Pearson VUE testing center. If you reside in the United States or Canada,
countries where English is +30 minutes Extension Request you may also register by calling 1-800-931-4084.
NOT a foreign language (time extension)

The time limit for this exam is 270 minutes. The total seat time is 270 + 25 minutes.
Note: A $7 USD surcharge will be added to phone registrations.
The total seat time includes times allotted for the NDA and surveys.

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 Overview
ExamOverview

Retake Policy
Candidates can only take this beta exam once. Retakes of beta exams are against
Exam

Citrix exam policy.

Citrix Education monitors retake activity for breaches of this policy. Breach of this
policy can result in sanctions up to and including a temporary ban from taking Citrix
exams and/or decertification.
Preparation

For more information on the Citrix Exam Retake Policy, please visit
http://training.citrix.com/exams.
Contributors & Marks

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 Preparing for the Exam
Exam Overview

Recommended Knowledge and Skills Knowledge of database concepts

Securing network communications
Specifically, candidates should have the following knowledge and skills prior to Knowledge of virtualization concepts
taking this exam: Hypervisor management
Application virtualization and delivery
Intermediate knowledge of Microsoft Windows Server Knowledge of user profiles
Install and configure operating system options Knowledge of storage concepts
Windows Server roles Knowledge of desktop operations
Domain Name System Installation, setup, configuration and maintenance of virtual delivery agent
Preparation

OS
Preparation

Dynamic Host Configuration Protocol

IIS Windows 7, Windows 8 and Windows 10
Basic knowledge of Active Directory Linux
User rights and permissions Managing client devices
Delegation of administrative rights Windows devices
Active Directory Domain Services Linux devices
Active Directory Certificate Services Mac OS devices
Users/Groups Tablets
Contributors & Marks

GPOs Smartphones
OUs Thin clients
Basic administration skills, including:
Understanding of networking protocols such as TCP/IP
Understanding of firewall concepts
Understanding of e-mail administration and account creation
Understanding of Remote Desktop Services policies and profiles
Ability to create shares and give permission to shared folders/files
Ability to create and modify AD group policies
Understanding of VPN technologies
Understanding of roaming profiles and folder redirection
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Exam Overview

Recommended Product Experience Recommended Training

We recommend that candidates have at least six months of experience with the Citrix Education recommends that candidates have hands-on experience with Citrix
following Citrix technologies: XenDesktop 7.6 LTSR prior to taking this exam. One of the best ways to do this is by
taking a formal Citrix training course. The following course provides training on
XenDesktop 7.6 LTSR or newer administrator for Citrix XenApp and XenDesktop 7.6 LTSR.
StoreFront
Citrix Profile Management CXD-210: Citrix XenApp and XenDesktop Administration 7.6 LTSR (instructor-led
Citrix Receiver training course or self-study)
Preparation

Personal vDisks
As with all Citrix exams, it is recommended that candidates get hands-on experience
by working directly with products covered on the exam.
Contributors & Marks

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Exam Overview

Unauthorized Preparation Materials

Citrix Education monitors exam results to ensure that candidates are not using
unauthorized materials to prepare for exams. If it is determined that a candidate
used unauthorized materials to prepare for an exam, the candidates score will be
invalidated and his or her certification will be revoked.

When looking for materials in addition to authorized Citrix training to prepare for
certification, Citrix Education recommends that you visit
Preparation

http://www.certguard.com to ensure that a site is indeed legitimate. This site flags

websites that are acting as brain dumps, which have unauthorized materials.
Contributors & Marks

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Exam Overview

Interpretation of Objectives
Candidates should refer to the objectives and examples listed in this guide in order Note: The examples listed in the Sections, Objectives, Examples and References
to determine which topics will be on the exam, as well as examples of the topics section of this guide do NOT encompass all potential topics that could be tested. The
that could be tested. examples are only provided as guidance.

For example, if the objective reads, Assess the printing infrastructure and one of The objectives and examples for this exam were developed by Exam Project Managers
the examples reads, Perform printer driver stress testing candidates could expect and Subject Matter Experts (SMEs) based on identified tasks that relate to installing,
to see: configuring, managing and troubleshooting Citrix XenDesktop 7.6 LTSR.
Preparation

A scenario describing a printing infrastructure:

Scenario: A Citrix Architect is assessing the current printing
infrastructure at CGE. As part of the assessment, the architect wants to
perform printer driver stress testing.

A question that requires determining how to assess the printer drivers:

How can the architect assess which printer drivers are in use in the
Contributors & Marks

current environment?

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 Sections, Objectives, Examples and References
Exam Overview

Objective Objective Topics References

Number

Section 1: Architecture Overview

1.01 To become familiar with the delivery methods of FlexCast Management Architecture Module 1 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
XA/XD 7.6 Hosted Shared Desktop
On-Demand Apps
Hosted VDI (Random/non-persistent)
Preparation

Hosted VDI (Static/persistent)

Remote PC
VM Hosted Applications
User Segmentation Process
FlexCast Model Strategy Assignment
1.02 To become familiar with the Architecture of XA/XD Architecture Overview By Layers Module 1 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
from the perspective of a brief layered approach User Layer
and Connection flow Process Access Layer
Resource Layer
Contributors & Marks

1.03 To become familiar with the Architecture of XA/XD
from the perspective of a brief layered approach
Control Layer
Compute Layer
Connection Flow Process (Authentication)
Connection Flow Process (Enumeration)
Connection Flow Process (Session Launch)
Layered Approach Methodology Module 1 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Layered Approach for XenApp/ XenDesktop https://support.citrix.com/article/CTX128909
Environment

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 Objective Objective Examples References
Number
Exam Overview

1.04 To become familiar with the topical coverage on
cloud. To present the concept that the
architecture presented above does not have to be
hosted in your own data center
Preparation
Explain Historical Viewpoint in XenApp & Module 1 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
XenDesktop Deployments
What if I don't have a Datacenter? What if I do, but
I don't have the capacity for a Disaster Recovery?
What If?
We have four considerations for integration with
Cloud.
Hosting Platform: On-Premises
Hosting Platform: Cloud-Hosted
Hosting Platform: Citrix Cloud

Hosting Platform: Service Provider

Section 2: Initial Requirements

2.01 To become familiar with the Citrix recommended Citrix Consulting Methodology Module 2 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
process in evaluating and designing a new Define https://en.wikipedia.org/wiki/Project_Initiation_Documentation
environment Assess http://www.prince2how2.com/2014/12/prince2-project-brief-template.html
Design http://management.simplicable.com/management/new/the-7-processes-of-
Deploy PRINCE2-project-management
Contributors & Marks

Manage
Assess, Design, Deploy

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 Objective Objective Examples References
Number
Exam Overview

2.02 To become familiar with the supporting Supporting Infrastructure Prerequisites Module 2 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
infrastructure requirements and recommendations Supporting Infrastructure Prerequisites
by Citrix for XA/XD Organizational Unit (OU) Structure
DNS
DHCP
Service Accounts
Standard Naming Convention
Certificate Authority
Certificates
Certificates
Preparation

Certificates
Group Policy Management
Firewall Ports Overview
Firewall Placement
Hypervisor Agnostic
Hypervisor Storage
VLAN Separation
Database Platforms
SQL Sizing
Contributors & Marks

2.03 To become familiar with the supporting Hypervisor
infrastructure license requirements (Non-Citrix Windows Server for Base XA/XD Components
Licensing) Session Hosts (Sever OS/Desktop OS)
Remote Connections (Such as RDS)
Applications
Module 2 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://technet.microsoft.com/en-us/library/cc753650(v=ws.11).aspx
http://download.microsoft.com/download/9/8/D/98D6A56C-4D79-40F4-
8462-
DA3ECBA2DC2C/Licensing_Windows_Desktop_OS_for_Virtual_Machines.pdf
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-system-requirements-76.html#par_anchortitle_2730

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 Objective Objective Examples References
Number
Exam Overview

Section 3: Installing and Configuring a XenApp/XenDesktop Site

3.01 To become familiar with the licensing Models/Types Module 3 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
considerations for a Citrix XA/XD Deployment Concurrent versus Device http://support.citrix.com/article/CTX128013
Licensing Editions https://www.citrix.com/go/products/xendesktop/feature-matrix.html
Secure Browser, XA Adv., Ent, Plat; XD VDI, Ent, Plat; http://docs.citrix.com/en-us/licensing/11-13-1/lic-lmadmin-overview/lic-
Comparative Feature Matrix lmadmin-ports-change.html
http://docs.citrix.com/en-us/licensing/11-14/getting-started.html
https://support.citrix.com/article/CTX101810?_ga=1.152481913.1792716913
Preparation

.1420195523
http://discussions.citrix.com/topic/356545-xenapp-76-cannot-point-to-
license-server/
http://docs.citrix.com/en-us/licensing/11-14/license-types.html
3.02 To become familiar with the installation process Install Citrix License Server Module 3 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
and the license management console Understand the Role https://docs.citrix.com/en-us/licensing/11-10/lic-admin-cmds-intro-c/lic-
Understanding Communication admin-cmds-list-deletes-user-device-r.html
Understand the Services
Contributors & Marks

Install License Files

License Management Console
Dashboard Page
3.03 To become familiar with the install process and the Basic License Server Troubleshooting Overview Module 3 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
license management console Validate the Hostname of the License Server https://docs.citrix.com/en-us/licensing/11-13-1/lic-admin-cmds-intro-c.html
Verify the License file contains the right product and https://docs.citrix.com/en-us/licensing/11-10/lic-admin-cmds-intro-c/lic-
edition configured admin-cmds-list-deletes-user-device-r.html
Check that the correct firewall ports are open https://support.citrix.com/article/CTX114999
Make sure that the version of the License Server is https://docs.citrix.com/en-us/licensing/11-12-1/lic-architecture.html
compatible
Troubleshooting Scenario

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 Objective Objective Examples References
Number
Exam Overview

3.04 To become familiar with the Delivery Controller Install the Role Module 3 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Delivery Controller https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-build-new-
SQL Connections enviroment/xad-install-command.html
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-system-requirements-76.html#par_anchortitle_e909
3.05 To become familiar with the Site XenApp/XenDesktop Site Module 3 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
XenApp/XenDesktop Site - Database Configuration

3.06 To become familiar with the Site database Databases Overview Module 3 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Preparation

considerations Impact of Database Failure

Separate Databases
Connection Leasing
Connection Leasing Limitations
Connection Leasing Database Available
Connection Leasing Database Unavailable
3.07 To become familiar with the Site XML Traffic XML Traffic Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Security Secure XML Traffic
Contributors & Marks

Section 4: Provision and Deliver App and Desktop Resources

4.01 To become familiar with the VDA and its purpose Virtual Delivery Agent (VDA) Module 4 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Virtual Delivery Agent - Registration Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Virtual Delivery Agent - Registration Failure

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 Objective Objective Examples References
Number
Exam Overview

4.02 To become familiar with the definition and use of Machine Catalog Module 4 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Machine Catalogs and delivery groups Master Virtual Machine http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Master Virtual Machine Considerations release/xad-build-new-enviroment/xad-dg-create.html
Remote PC
Remote PC Defined
Delivery Group
Delivery Group - Applications
Machine Catalog and Delivery Group Relationship
4.03 To briefly mention the four different provisioning MCS Introduction; Definition; Considerations Module 4 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
methods PVS Introduction; Definition; Considerations
Preparation

Provisioning Methods: Citrix Preferred

Provisioning Services (PVS) Overview
Provisioning Methods - Comparison of Advantages
Provisioning Methods - Comparison of
Considerations
Personal vDisk (PvD) Overview
Personal vDisk (PvD) Considerations
4.04 To become familiar with the depth of MCS Machine Creation Services (MCS) Overview Module 4 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Machine Creation Services http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-7/install-
Contributors & Marks

4.05 To become familiar with the impact to the
environment when performing reboots or
maintenance with MCS created catalog machines
Reboot Effects - Random Desktop
Reboot Effects - Static/persistent Desktop
Updating Master Image - Random/non-persistent
Desktop
Updating Master Image - Static/Persistent Desktop
configure/machine-catalogs-create.html
https://support.citrix.com/article/CTX218082
https://support.citrix.com/article/CTX128580
https://www.citrix.com/blogs/2016/04/04/machine-creation-service-image-
preparation-overview-and-fault-finding/
Module 4 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR

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 Objective Objective Examples References
Number
Exam Overview

4.06 To become familiar with the three core steps in Three Steps: Define, assign, provision Module 4 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
creating resources like apps and desktops Step 1: Define
Step 2: Provision
Step 3: Assign

Section 5: Providing Access with StoreFront and Receiver

5.01 To become familiar with StoreFront Server and the StoreFront Module 5 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Store configuration properties StoreFront - Requirements https://support.citrix.com/article/CTX139343
Preparation

5.02 To become familiar with the different type of Deploying Receiver Module 5 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Receivers Receiver for Web
HTML5 - Receiver
Native Receiver
5.03 To become familiar with the configurations of Receiver Configuration Module 5 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Receiver and it's configuration with StoreFront Many ways to configure native Receiver https://www.citrix.com/content/dam/citrix/en_us/documents/products-
ADMx solutions/citrix-receiver-feature-
Contributors & Marks

Email based discovery matrix.pdf?_ga=1.22107518.457134544.1449798975

Storefront activation http://docs.citrix.com/en-us/storefront/3/sf-plan/sf-plan-user-
Manual configuration authentication.html
Beacons

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 Objective Objective Examples References
Number
Exam Overview

Section 6: Understanding and Configuring Citrix Policies

6.01 To become familiar with policies, where to Policies (Definition) Module 6 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
configure and how to configure Policies (Overview)
Policy engines
Policies (Precedence)
Policies (Priorities)
Policies (Loopback)
Preparation

Policies (Loopback Modes)

Policies (Filters)
Baseline Policy
Policies (Resultant Set)
Policy Modeling
Policy Templates
Policy Comparison
6.02 To become familiar with specific policies with the Load Management Module 6 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
intent of Session Management Session Reliability http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Contributors & Marks

Auto Client Reconnect release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-

ICA Keep-Alive sessions.html
Workspace Control http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Session Pre-Launch release/xad-policies-article/xad-policies-settings-wrapper/xad-policies-
Session Linger settings-load-mgmt.html
https://support.citrix.com/article/CTX202493

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 Objective Objective Examples References
Number
Exam Overview

Section 7: Application Presentation and Management

7.01 To become familiar with the properties of the Application Properties Module 7 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
applications in the delivery groups Categories http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Location release/xad-build-new-enviroment/xad-dg-create/xad-dg-manage-apps.html
Limit Visibility http://support.citrix.com/article/CTX217236
Application Folders http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-
config/receiver-windows-configure-app-delivery-
Preparation

wrapper.html#par_richtext_2

7.02 To become familiar with the file-type association File-type association (FTA) Module 7 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
feature, its configuration and its flow

7.03 To become familiar with different application icon Featured App Groups Module 7 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
access methods Shortcut integration
Self-Service Mode
Contributors & Marks

7.04 To become familiar with the HDX Monitor Introduction to the HDX Monitor Module 7 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR

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 Objective Objective Examples References
Number
Exam Overview

Section 8: Printing with XenApp and XenDesktop

8.01 Introduction into Types of Printers and the Printing Scenarios (endpoint)
different Printing Scenarios Printing Scenarios (VDA)
Printer Type: Client Attached
Printer Type: Client Mapped
Printer Type: VDA Attached
Printer Type: VDA Mapped
Preparation
Module 8 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://www.citrix.com/blogs/2015/08/21/xenappxendesktop-7-6-network-
printing-considerations/
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-print-
landing/xad-print-example.html

Printing Provisioning
8.02 Introduction into Job Routing Scenarios Print Job Routing Module 8 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://support.citrix.com/pages/printing-graphics

8.03 Introduction to Drivers, Features and tools Printer Drivers Module 8 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Print Driver Mapping Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Universal Print Driver https://support.citrix.com/pages/printing-graphics
Universal Printer
Universal Print Server
Contributors & Marks

StressPrinters Tool
Print detective Tool
UPD tool

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 Objective Objective Examples References
Number
Exam Overview

Section 9: Citrix Profile Management

9.01 Introduction to User Profile Types, Optimization Profile Types Module 9 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
through UPM & following MS best Practice with Citrix Profile Management Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Folder Redirection Profile Management http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Migration Process release/xad-policies-article/xad-policies-settings-wrapper/xad-policies-
User Store settings-pm/xad-policies-settings-pm-profile-handling.html
Folder Redirection
Preparation

9.02 To become familiar with UPM features Configure Groups Module 9 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Inclusion / Exclusion
Profile Caching
Active Write Back
Profile Streaming

Section 10: Managing the XenApp/XenDesktop Site

Contributors & Marks

10.01 Describe the Roles, Scopes, and Reporting
capabilities of the Studio
Explanation of a Delegated Administrator Module 10 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Use Case for Delegated Administrators
Requirements for Delegated Administrators
Explanation the User Requirements
Introduction to Roles
Built In Roles
Building Custom Roles
Introduction to Scopes
Built In Scopes
Building Custom Scopes
Building a Custom Administrator

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 Objective Objective Examples References
Number
Exam Overview

10.02 Describe the Delegated Administration and Explanation of Delegated Administration Reports Module 10 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Configuration Logging Reports Delegated Administrator Report Options https://www.citrix.com/blogs/2013/12/09/xendesktop-7-director-and-
Explanation of Configuration Logging Reports configuration-logging/
Configuration Logging Report Options http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-monitor-article/xad-config-logging-about/xad-config-logging-
manage.html
https://support.citrix.com/article/CTX138132
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-monitor-
article/xad-config-logging-about/xad-config-logging-manage.html
Preparation

10.03 Provide a High-Level overview for PowerShell Introduction to PowerShell Architecture Module 10 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
integration with XA/XD and give a few basic cmdlet How the PowerShell Layer Benefits the Site https://docs.citrix.com/content/dam/docs/en-us/provisioning-services/7-
uses How PowerShell Benefits the Management of the 6/downloads/PowerShellProgramGuide7-6.pdf
Site
PowerShell vs. Studio
Introduction to Using PowerShell
PowerShell Service Modules
Using the Get Command
Contributors & Marks

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 Objective Objective Examples References
Number
Exam Overview

Section 11: XenApp/XenDesktop Site Redundancy Considerations

11.01 Considerations when a component fails and the What happens if the Citrix License Server fails?
impact to the environment which leads to License Server Unrecoverable Worse Case Scenario
Redundancy What happens if the server hosting the Site
Database fails?
Site Database Server Unrecoverable Worse Case
Scenario
Preparation
Module 11 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://docs.citrix.com/en-us/licensing/11-12-1/lic-architecture.html
https://support.citrix.com/article/CTX135207
https://docs.citrix.com/en-us/storefront/3/integrate-with-netscaler-and-
netscaler-gateway/load-balancing-with-netscaler.html

What happens if the Delivery Controller fails?

Delivery Controller Server Unrecoverable Worse
Case Scenario
What happens if the StoreFront Server fails?
StoreFront Server Unrecoverable Worse Case
Scenario
So how to we ensure that a single server failure
doesn't begin down the condition from the
component?
Another Byproduct of Redundancy
Contributors & Marks

How much redundancy do we need?

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 Objective Objective Examples References
Number
Exam Overview

11.02 Present the methods of redundancy for the main
Citrix focused components: License Server; Site
Database Server; Delivery Controller Server;
StoreFront Server
Preparation
Citrix License Server Redundancy Module 11 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
How to Make the License Server Component Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Redundant https://docs.citrix.com/de-de/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-
Identical License Server rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/get-
Multiple License Servers brokercontroller-xd76.html
Site Database Server Redundancy https://www.citrix.com/blogs/2015/02/12/making-the-citrix-license-server-
How to Make the Site Database Server Component truly-highly-available/
Redundant https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-
SQL Always On rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/get-brokerlease-
SQL Mirroring xd76.html

SQL Clustering https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapper-

Delivery Controller Server
How to Make the Delivery Controller Server
Component Redundant
StoreFront Server Redundancy
How to Make the StoreFront Server Component
Redundant
Server Groups
Server Groups Considerations
Contributors & Marks
rho/xad-commands/citrix-broker-admin-v2-wrapper-xd76/set-brokersite-
xd76.html
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-connection-leasing.html
https://msdn.microsoft.com/en-us/library/hh510230.aspx
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release/xad-controller-intro/xad-controller-change.html
https://www.citrix.com/content/dam/citrix/en_us/documents/products-
solutions/citrix-netscaler-and-citrix-xendesktop-7-deployment-guide.pdf

https://docs.citrix.com/en-us/storefront/3/integrate-with-netscaler-and-
netscaler-gateway/load-balancing-with-netscaler.html
https://support.citrix.com/article/CTX207162

Section 12: XenApp/XenDesktop Site Basic Network Security Considerations

12.01 Introducing Citrix Admin simple tasks to increase General Network Security Expectations Module 12 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Security, sometimes industry or company Network Topology Security Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
dependent Network Topology Security Considerations https://support.citrix.com/article/CTX200415

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 Objective Objective Examples References
Number
Exam Overview

12.02 Explain the role of a Trusted CA and reinforcement The Value of a Trusted Certificate Authority
of installing a CA Self-Signed Certificates
Review of machines in which the certificates have
been installed in the lab environment
12.03 Introduce the concept of Beacon Points What are StoreFront Beacons?
How are StoreFront Beacon Points Used?
What is the default internal Beacon Point?
What is the default external Beacon Point?
How do you configure Citrix Receiver to access a
Beacon Point?
Preparation
Module 12 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Module 12 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://docs.citrix.com/en-us/storefront/3-6/integrate-with-netscaler-and-
netscaler-gateway/sf-configure-beacon.html
https://support.citrix.com/article/CTX206009
http://docs.citrix.com/en-us/receiver/windows/4-3/ica-overview-receiver-
config/ica-import-icaclient-template-v2.html

12.04 Introduce the reasons for XML Service Trust and An Introduction to the XML Service Trust
how to configure Features that require a XML Service Trust
Smart Access
Pass-Through Authentication
Smart Card Authentication
How to Configure an XML Service Trust
12.05 Explain the role of the NSG Why secure HDX traffic?
What is the NetScaler Gateway
Contributors & Marks
Module 12 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://support.citrix.com/article/CTX127945?_ga=1.119460553.1792716913
.1420195523
https://support.citrix.com/article/CTX139415
Module 12 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
https://www.citrix.com/content/dam/citrix/en_us/documents/products-

Introduction to STA solutions/deploying-netscaler-gateway-in-ica-proxy-mode.pdf

Understanding STA step 1 https://support.citrix.com/article/CTX125364
Understanding STA step 2 https://www.citrix.com/blogs/2016/01/05/patch-management-endpoint-
Understanding STA step 3 analysis-on-netscaler-gateway/
HDX Proxy

Section 13: Monitoring the XenApp/XenDesktop Site

13.01 Explain the purpose of the Director, Installation What is the Director? Module 13 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
platforms, where it's installed, etc. Where can the Director be installed? Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Where is the Director should be installed https://www.reddit.com/r/Citrix/comments/4q5i9p/check_receiver_version/

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 Objective Objective Examples References
Number
Exam Overview

13.02 Provide an introduction into the tabs and basic Basic Navigation Module 13 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
navigation Points of Interest in the Home Page https://www.citrix.com/blogs/2014/09/22/citrix-director-trends-explained/
Tabs or Buttons https://www.citrix.com/blogs/2014/10/28/citrix-director-7-6-deep-dive-part-
Tabs or Buttons: Trends 4-troubleshooting-machines/
Tabs or Buttons: Filters https://www.citrix.com/blogs/2014/11/12/citrix-director-7-6-deep-dive-part-
6-better-performance-easier-workflows/
http://docs.citrix.com/content/dam/docs/en-us/scom-management-
pack/xenapp-and-xendesktop-management-pack/3-
8/downloads/Citrix_MPXAXD_PerformanceOverview.pdf
https://support.citrix.com/article/CTX137990
Preparation

https://www.citrix.com/blogs/2013/09/19/hdx-insight-integration-with-
director/
https://www.citrix.com/blogs/2016/07/11/scale-and-performance-of-citrix-
xenapp-and-xendesktops-management-packs-for-scom-explained-tadej-
razborsek/
13.03 Explain how to search for a user's session(s) under Delegated Full Administrator Experience: Search for Module 13 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
different permissions and how to interact with said A Session
session(s) Delegated Help Desk Administrator Experience:
Search for A Session
Contributors & Marks

Search for A Session Parameters

Viewing a Session
Viewing Details about a Session
Switching Between Sessions
13.04 Explain the session interaction methods Log Off vs Disconnect Module 13 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Shadow Lab Guide for CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Reset the Personal vDisk
Reset the User Profile
Process Killing
Sending a Message

25
 Objective Objective Examples References
Number
Exam Overview

13.05 Introduction into HDX Insight What is HDX Insight Module 13 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Appliance Introduction
How do I set HDX Insight Up?
How does it work?
What does HDX Insight add to Director?
13.06 Provide an Introduction to the SCOM Management SCOM Management Packs For XenApp & Module 13 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
Packs XenDesktop
SCOM Management Packs Features
SCOM Management Packs Versions
SCOM Management Packs Considerations
Preparation

SCOM Integration with Director Configuration

Section 14: Introduction to Supporting and Troubleshooting XenApp/XenDesktop

14.01 Provide an introduction to support The Troubleshooting Experience
Support & Troubleshooting
An Introductions Citrix Troubleshooting
Methodology
Contributors & Marks
Module 14 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
release.html

Using the Citrix Troubleshooting Methodology

14.02 Provide awareness of how to find if an issue is Identify Known and Resolved Issues Module 14 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
already known and how to then resolve it Citrix Docs http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-
Support release.html

14.03 Provide awareness of the different Hotfix Hotfixes Explained Module 14 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
considerations; and Hotfix Awareness General Release
Limited Release
Where do I find hotfixes
What is LTSR?
What if I don't want LTSR?

26
 Objective Objective Examples References
Number
Exam Overview

14.04 Provide awareness of a Citrix recommended list of Introduction to Citrix Common Tools Module 14 of CXD-210 XenApp and XenDesktop Administration 7.6 LTSR
common tools Event Logs
Using the XenApp/XenDesktop Management
Consoles
Using Studio
Using Director
The Citrix Supportability Pack
How to Download The Citrix Supportability Pack
Supportability Pack Tool Example: VDA Cleanup
Utility
Preparation

Supportability Pack Tool Example: HDX Monitor

Supportability Pack Tool Example: Print Detective
Supportability Pack Tool Example: Receiver Clean-
Up Utility
Supportability Pack Tool Example: Stress Printers
Supportability Pack Tool Example: XDPing Tool
Supportability Pack Tool Example: CDF Control
Supportability Pack Tool Example: Scout
Supportability Pack Tool Review
The Citrix Insight Services
Contributors & Marks

Citrix Call Home Technology

Introduction to Microsoft Common Tools
Sysinternals
Sysinternals Example: Process Explorer
Sysinternals Example: Process Monitor
Sysinternals Example: Process Dumps
Introduction to More Tools
WireShark

27
 Contributors & Marks
Exam Overview

Author
Tawnisha Reynolds

Subject Matter Experts

Preparation

Alexander Tate Daniel Wipperfuerth Henny Louwers Shamshuddin Ahmed

Arnd Kagelmacher Gertjan Jongeneel Markus Heinrich Timothy J. O'Brien
Benjamin Crill Giuliana Crespo Paul Arras Vesselin Nedevski
Christian Schwendemann Hashmat Usmanyar Robert Versteeg Vinko Grubii
Contributors & Marks
Contributors &
Marks

28
 Exam Overview

Notice Marks

Citrix Systems, Inc. (Citrix) makes no representations or warranties with respect The following marks are service marks, trademarks, or registered trademarks of
to the content or use of this publication. Citrix specifically disclaims any their respective owners in the United States or other countries:
expressed or implied warranties, merchantability, or fitness for any particular
purpose. Citrix reserves the right to make any changes in specifications and other Mark Owner
information contained in this publication without prior notice and without
Flash Adobe Systems, Inc.
obligation to notify any person or entity of such revisions or changes.
Mac, OS X Apple, Inc.
Preparation

Copyright 2017 Citrix Systems, Inc.

All Rights Reserved. No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical, including photocopying,
recording, or information storage and retrieval systems, for any purpose other
than the purchasers personal use, without express written permission of:
Citrix Systems, Inc.
Contributors & Marks
Citrix, Citrix XenApp, Citrix Citrix Systems, Inc.
Receiver for Java, Citrix Receiver, HDX, ICA, MyCitrix,
Citrix Provisioning Services, XenDesktop, Citrix Receiver,
NetScaler Gateway, NetScaler, StoreFront, Citrix Studio, Citrix
Director, Machine Creation Services
Active Directory, Microsoft, Outlook, Office, Microsoft Corporation
SQL Server, Windows, Windows Server, Windows 7, Windows
10, Windows Vista, Windows PowerShell, Microsoft App-V,

851 W. Cypress Creek Road Remote Desktop Services

Ft. Lauderdale, FL 33309 Java, Solaris Oracle Corporation
Contributors &

http://www.citrix.com
UNIX The Open Group
Linux Linus Torvalds
Marks

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