Build A Smart City FINAL

June 2016 An eBook from the editors of
FierceWireless
How to Build a Successful Smart City

Introduction: The
2
Opportunities and the
Challenges in the Smart
City
4 Todays Smart City Models
Sponsored Content:
8
IoT, Telecoms, and Smart
Cities: Platforms for
Innovation
Wireless Carriers: Key Smart

9
Cities Players
Santander: Spains Urban

14
City Lab
18 Engaging the User: Getting

the Politics of Smart Cities
Right
Thank you to our sponsors:

21 Smart Cities: Building
Measurable Benefits
share:
share: An eBook from the editors of FierceWireless
Introduction: The Opportunities and the

Challenges in the Smart City
2 Introduction: The
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By Mike Dano
Opportunities and
Editor-in-Chief /// FierceWireless the Challenges in
the Smart City
4 Todays Smart City

n
Models
8 Sponsored Content:
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IoT, Telecoms,
and Smart Cities:
There is very clearly a major opportunity for vendors, are putting their focus onto the market. Its a market Platforms for
wireless carriers and other players to make cities around that is so big, and contains so much opportunity, that Innovation
the world smart. And to make money doing it. partnerships appear almost required. For example,
AT&T earlier this year announced a collaboration with 9 Wireless Carriers: Key
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Indeed, according to Navigant Research, the technology Qualcomm, Intel, IBM, Deloitte and others to develop a Smart Cities Players
market alone for smart cities is expected to grow from new framework for smart cities that the group said will
$8.8 billion in 2014 to fully $27.5 billion in 2023. make it easier for communities to be more connected. 14 Santander: Spains
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Thats a compound annual growth rate of 13.5 percent, The consortium will use three U.S. cities Atlanta, Urban City Lab
and represents a cumulative investment of more than Chicago and Dallas as the first test bed cities for the
$175 billion. platform. 18 Engaging the User:
n
Getting the Politics of
Moreover, the smart city opportunity can stretch across Its that kind of cooperative approach to smart cities Smart Cities Right
virtually every aspect of city life, from making the energy that will likely push this segment from the testing and
grid more efficient and reliable, to monitoring a water trial phase and into the mainstream. Mainly because
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system for health issues, to speeding up a transportation those targeting the smart city market face some Measurable Benefits
system, to making homes, commercial buildings and significant obstacles. For example, city leaders and
government offices more efficient and cheaper to run. others will need to carefully choose which programs
to greenlight; they will need to figure out how to
Thus, its no surprise that a wide range of major financially structure those programs for the benefit of
players from Verizon to Cisco to Ericsson to IBM all stakeholders involved; and they will need to move
How to Build a Successful Smart City // June 2016

forward in an organized way that avoids one-off, non- would install sensors in virtually every corner of this
interoperable platforms and technologies. massive Asian metropolis. The upshot? Those sensors
may eventually help officials stem the transmission of
Clearly, success in the smart city market could result infectious diseases, for example, or more effectively
2 Introduction: The
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in major financial gains and significant improvements route residents to safety in the case of an attack.
Opportunities and
to citizens lives and failure in the market would be the Challenges in
equally significant for shareholders and city officials Its no wonder the smart city concept is taking off. the Smart City
alike.
In this ebook from FierceWireless, well delve into all 4 Todays Smart City
n
Regardless, smart cities offer the promise of major these issues and more, with the goal of highlighting Models
advancements in city life. According to a new report what is working and what isnt in this nascent but
on Singapores Smart Nation program, launched in potentially explosive market. n 8 Sponsored Content:
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2014, officials are embarking on a major new effort that IoT, Telecoms,
and Smart Cities:
Platforms for
Innovation
9 Wireless Carriers: Key

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Smart Cities Players
14 Santander: Spains

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Urban City Lab
18 Engaging the User:

n
Smart Cities Right

n
Measurable Benefits

Todays Smart City Models

By Jason Bovberg
2 Introduction: The
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Opportunities and
the Challenges in
the Smart City
4 Todays Smart City

n
Models
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IoT, Telecoms,
and Smart Cities:
The smart city concept has become rather nebulous and IHS Technology. This can be thought of as the
Platforms for
all-encompassing, with various cities, governments, and implementation of the Internet of Things (IoT) in the Innovation
populations defining it in their own terms. There are city context.
many definitions and examples around the world. What 9 Wireless Carriers: Key
Carlo Ratti, director of the MIT Senseable City Lab, n
do these technical models have in common, and how Smart Cities Players
are governments achieving the financing to realize their doesnt like the term smart city. He prefers the term
smart city goals? senseable city, which has a double meaning of able
n
to sense and sensible. The word senseable, he says,
puts more emphasis on the human as opposed to Urban City Lab
Technical Models
An increasing number of smart city projects and technological side of things.
n
initiatives are being implemented around the world, Having said that, Ratti says, the concept of a smart Getting the Politics of
driven by factors such as increasing urbanization, a or senseable city is simply the manifestation of a broad Smart Cities Right
desire to improve energy efficiency, and scarcity of technological trend: the Internet entering the spaces we
resources. A smart city project uses an integrated live in. This process has already started. IoT has begun 21 Smart Cities: Building
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Information and Communications Technology (ICT) to blanket our urban fabric, forming the backbone of Measurable Benefits
system to improve efficiency, manage complexity, and a large, intelligent infrastructure. Applications can be
enhance citizen quality of life, leading to sustainable manifold: from energy to traffic, from waste to water
improvement in city operations, says Roz Euan- management. Based on the focus of each project, you
Smith, senior analyst of smart cities for research firm could say that there are different types of smart cities.

All of them intervene at the interface between people, have computers in the center that are analyzing all
technologies, and the city but with a different focus. this information, doing the analytics, and sending out
operational signals to improve city conditions. Thats
There is no precise, one-size-fits-all recipe to develop basically the same way every city does it.
smart cities. Instead, it is an ever-evolving process, 2 Introduction: The
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consisting of trying out things, making experiments, Opportunities and
Economic Models the Challenges in
reviewing results, and confronting the experiences and The global smart cities market is still at an early stage, the Smart City
feedbacks received. and the majority of projects currently underway are
Singapore is doing interesting experiments with trials. How are city officials and others paying for their 4 Todays Smart City
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mobility, Copenhagen with sustainability, Boston with projects? Models
citizen participation, Ratti says. In all of these cases, I Several national governments have announced
believe that it is important to stress citizen participation. funding packages and other initiatives to encourage the
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People should be given the right tools so that they can IoT, Telecoms,
development of this market, says IHS Euan-Smith. and Smart Cities:
develop research and applications that empower them As most cities have constrained budgets, support and Platforms for
to make choices that result in a more livable urban financial backing from the national government are Innovation
condition. critical for the development of the smart cities market.
n
Based on the focus of each project, you could In 2015, Euan-Smith says, the United States announced Smart Cities Players
say that there are different types of smart a smart cities funding package of $160 million and
cities. launched Envision America, a nationwide nonprofit 14 Santander: Spains
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organization that will work to accelerate the adoption of Urban City Lab
CARLO RATTI, DIRECTOR, SENSEABLE CITY LAB AT MIT smart city technology in the United States.
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Government funding plays an important role in
There are many technical models that todays (and Getting the Politics of
establishing smart cities and running trials, Euan-Smith
tomorrows) smart cities are following, but according to Smart Cities Right
says, but for the market to mature, the technology
Jesse Berst, founder and chairman of the Smart Cities needs to offer a return on investment or other material
Council, they generally abide by a mnemonic device he benefits. 21 Smart Cities: Building
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likes to use: Collect, Communicate, Crunch. Collect Measurable Benefits
means you have devices out on the edges collecting Smart street lighting is an example of such an ROI,
information about a citys conditions; Communicate offering tangible cost savings to cities, especially when a
means you have a citywide network that carries that connected lighting system is combined with the use of
data to where its needed; and Crunch means you LED. The other benefit of smart street lighting is that

the geographical location of light poles throughout a There are many flavors of public/private partnerships.
city creates a connectivity network, which can then be The typical way is to form a special-purpose operating
leveraged to transmit data from other types of sensors, entity thats formed just for the purpose of smart city
such as air quality control or gunshot detection. enhancement, says Berst. And the private sector would
2 Introduction: The
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own a big chunk of that company. This special company
Smarter mobility and transport also offer economic Opportunities and
would then finance all or part of the improvement, pay the Challenges in
benefits, says Euan-Smith. Congestion is one for all or part of the smart grid, the smart streetlights, or the Smart City
inevitable byproduct of increasing urbanization, the smart transportation, or whatever, and then theyd
hindering the delivery of goods, services and people and get paid back by the month. Every month, the city would 4 Todays Smart City
n
subsequently harming a citys economic output. Smart pay a fee for that, and gradually the special-purpose Models
solutions can be deployed to lessen the negative effects operating entity would get paid back for its up-front
of growing urbanization, including the use of sensors investment. 8 Sponsored Content:
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to monitor traffic and smart parking systems to reduce
IoT, Telecoms,
inner-city congestion. and Smart Cities:
There are some people who
Platforms for
According to Berst, there is widespread agreement are concerned or even offended Innovation
around the world that public/private partnerships are that the private sector might
going to have to play a large role. Some cities are trying profit from public activities, 9 Wireless Carriers: Key
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to finance smart city initiatives on their own, through especially if its for things that Smart Cities Players
municipal bonds or even their normal budget, while feel like essential services.
others are receiving federal grants. But Berst says not 14 Santander: Spains
JESSE BERST, FOUNDER & CHAIRMAN, SMART CITIES n
even the richest city in the world can afford to do it COUNCIL Urban City Lab
strictly with their own budget.
n
Almost everybody agrees that were going to have to In some cases, the private sector owns an asset for Getting the Politics of
figure out the public/private partnership model, or it example, a toll highway or a bridge or sometimes Smart Cities Right
wont work, Berst says. I was recently at a strategic a company will build it and transfer ownership to the
advisory board meeting for a large, global Fortune 100 city, but they will have a contract to operate it for 1020
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company, and they brought in all their best customers years, long enough to get their money back. Measurable Benefits
from around the world to report what they were doing
and seeing. Almost all of them said independently However, Berst has noticed a lingering resistance
that the public-private partnership is going to be the or reluctance in the United States to public-private
most important financing model for smart cities. The partnerships. There are some people who are
same realization is happening all over the world. concerned or even offended that the private sector might

profit from public activities, especially if its for things smart city technology, the solutions that offer tangible
that feel like essential services. They dont think its fair ROI will be the ones that are adopted first by cities
for the private sector to own a smart grid or a bridge, for with constrained budgets. And although some U.S.
example. In Europe, public-partnerships are far more populations are resistant to the notion of public/private
2 Introduction: The
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common. partnerships, most experts agree that this model is going
Opportunities and
to have to be more widely embraced in the long term to the Challenges in
Although government incentives are important for realize the future of the smart city. n the Smart City
initiating projects and accelerating the adoption of
4 Todays Smart City
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Models
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IoT, Telecoms,
and Smart Cities:
Platforms for
Innovation

n

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Urban City Lab

n
Smart Cities Right

n
Measurable Benefits

Sponsored Content
IoT, Telecoms, and Smart Cities: Platforms for Innovation

How can telecoms play a key role in bringing the vision of smart cities and IoT-connected
communities to life?
The City as Platform into transportation, environmental quality, public Value Added Services Provide New
Cities have long been the organizing principle safety, etc. Shared Value
for human society - they create and manage Telecoms have unique touch points with
infrastructure platforms for resource distribution consumers they connect through the device,
Telecoms have a substantial opportunity to
(water pipes and electric wires), transportation data, and billing. Along with emerging public-
deliver a wide variety of new services and
(roads and public transit), and influence how we private partnerships, telecoms have a substantial
conveniences that will improve city living for
live and work together (residential and commercial opportunity to deliver a wide variety of new
all.
zoning). As our societies and economies become services and conveniences that will improve city
increasingly based on technology and data, JUSTIN BEAN, DIRECTOR OF SMART CITY SOLUTIONS living for all. Imagine if people could have their city
the city once again has the opportunity to help MARKETING, HITACHI INSIGHT GROUP parking bill included on their monthly statement, if
improve quality of life, safety, and innovation by they could see how busy a restaurant was thanks to
providing the base prerequisites for a thriving an app built on telecom data, if cities could locate
digital culture. How? By adopting a platform upon potholes and degraded infrastructure automatically,
which business, government and individuals can Hitachi uses wireless-enabled technology to or if merchants could choose a location for their
develop and innovate, and cities can manage their connect many of its smart city projects. For store based on data from telecoms.
operations. example, telecoms provide the wireless capabilities
that allow New York Waterways to connect its These opportunities are ripe for telecoms to
Data Powers the Digital Economy fleet to easily view and manage operations and enable smart cites, provide services to citizens and
The amount of data in our world is undergoing maintenance requirements, and better handle governments, and help make cities better places to
an explosion. In the technological world we live emergencies. Telecoms also connect the cameras live.
in today where virtually everything is connected, that Austin PD is using to become a data-driven
data provides insights and helps make smarter policing operation. Copenhagen is driving Click here to learn more about how Hitachi is
actions possible, leading to better outcomes in the innovation by bringing together both public and helping to build smart cities, or contact us to join
real world. Telecoms have a unique opportunity private data into a single marketplace City Data the movement today. n
to provide connectivity to IoT devices in a city. Exchange. This enables new data monetization
Networks that connect key devices and allows the opportunities for telecoms and businesses, and
data to flow, empower telecoms to enable partner improved access to vastly larger amounts of data for
solutions that provide immense amounts of insight businesses and cities to innovate.

Wireless Carriers: Key Smart City Players

By Tara Seals
2 Introduction: The
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Opportunities and
the Challenges in
the Smart City
4 Todays Smart City

n
Models
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IoT, Telecoms,
and Smart Cities:
Cities around the globe are looking to use technology Meeting the Connectivity Challenge Platforms for
to enhance city operations, get greener, boost Connectivity is clearly the bedrock foundation of Innovation
citizen safety and quality of life, and reduce overall smart city deployments: Its hard to move data around
expenditures. This effort is aligned with Internet without a network to support it. But, unlike in the 9 Wireless Carriers: Key
n
of Things (IoT) technologies that will connect consumer 4G world, smart cities will require a new set Smart Cities Players
widespread sensors through the cloud to harvest of network characteristics. Namely: robustness, low
relevant data and automate decision-making processes. latency, scale and battery life. 14 Santander: Spains
Think smart lightbulbs, smart thermostats, HD video n
Urban City Lab
surveillance for law enforcement with facial recognition, When it comes to the Internet of Things, operators are
autonomous parking meters and self-driving cars, moving from a limited scope of network requirements
n
among others. and deployment issues to a much more complex scale
and range of use cases, explained IHS Research
Smart Cities Right
Burgs like Barcelona and Los Angeles are taking an analyst Sam Lucero. Whether its video surveillance
early adopter role in programs like smart parking, and other high-bandwidth apps that need as close to
smart streetlights, city-wide free Wi-Fi, electric vehicles zero latency as possible, or networks of environmental 21 Smart Cities: Building
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and more. And its clear that wireless carriers have a sensors that transmit small amounts of information Measurable Benefits
crucial role to play in the ecosystem, in terms of basic frequently and need a long battery life, IoT will be a
connectivity as well as security, management and fundamentally different story for the mobile ecosystem
creating ecosystems of innovation with developers. to support.

LTE Release 13, expected next year, will extend Some players are purpose-building networks to address
4G coverage capabilities from both distance and this new set of requirements from cities. Ingenu, for
penetration perspectives. This next generation of LTE instance, is a startup that is selling its own unique
will be able to penetrate into, say, basements to connect wireless network to cities. Ingenu most recently sold
2 Introduction: The
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with a smart meter, or a few feet underground to a this Machine Network to the Dallas/Fort Worth area,
Opportunities and
water pump. This dramatically increases the scope of where it will cover approximately 2,116 square miles the Challenges in
operations for connected devices. and a population of more than 4.4 million people. the Smart City
But LTE isnt the only technology available to cities. The Machine Network is powered by Ingenus
4 Todays Smart City
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AT&T for instance sees its own value proposition proprietary Random Phase Multiple Access
Models
being a set of assets that could be securely connected (RPMA) communication technology, which provides
via satellite, mesh unlicensed networks, Wi-Fi or connectivity across myriad operating environments.
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cellular. It aims to offer range, coverage and capacity with
IoT, Telecoms,
extremely low power requirements and longer-lasting
and Smart Cities:
battery life. Platforms for
Innovation
The bottom line is that it has to be easy, said John
One of the challenges that Horn, CEO at Ingenu. Cities are not used to all of this
cities have is that theyre going technology. One of the challenges that cities have is that 9 Wireless Carriers: Key
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to be there for decades if not theyre going to be there for decades if not hundreds
hundreds of years, so they need of years, so they need infrastructure solutions that will
infrastructure solutions that be there long-term. They dont want to have to swap 14 Santander: Spains
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will be there long-term. out solutions. So its really critical that they pick a Urban City Lab
JOHN HORN, CEO AT INGENU backbone provider that can support whatever comes
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down the pike.
Smart Cities Right
Addressing Complexity
While smart cities bring great promise, there are also
n
It is critical to have a secure, scalable communications looming challenges introduced through all of that
platform, said Mike Zeto, general manager and Measurable Benefits
additional connectivity and intelligence. Managing all
executive director of the AT&T Smart Cities unit. In of the data from disparate hardware and operational
some cases that platform might be cellular, or Wi-Fi, support systems, and applying control, resilience and
but regardless of connectivity type, we can scale those security, will be the toughest challenge going forward
platforms in a secure way. and here too, operators are linchpin players.

Simply put, municipal IoT brings with it never-before- happened the same way in the telco world youd have
seen levels of complexity. For instance, in the ideal to buy a different phone for every market. So we can
world, a smart grid system would monitor, in real- insert a lot of value by bringing people together to start
time and constantly, the energy consumption coming doing things using a common platform that gives them
2 Introduction: The
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from any given house or office location. All of those the ability to share innovation and port services from
Opportunities and
locations data would be pooled into neighborhood city to city without breaking a sweat. It breaks down the Challenges in
buckets; and the grid would in turn use those buckets into things like common APIs, information models the Smart City
to identify how much power is needed to support the and taxonomies. Were working on a common set of
populations demand at any given moment. In turn, processes. 4 Todays Smart City
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it asks power plants to generate only as much energy Models
as is necessary for that just-in-time moment thus
eliminating energy loss and greening up the process. It is critical to have a secure, 8 Sponsored Content:
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A smart grid should also be able to adjust for power scalable communications IoT, Telecoms,
surges, and could reroute capacity as needed, all on the platform. In some cases that and Smart Cities:
fly. platform might be cellular, or Platforms for
Wi-Fi, but we can scale those Innovation
In practice, of course, achieving this requires
platforms in a secure way.
navigating a morass of technological complexity, not 9 Wireless Carriers: Key
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the least of which is the implementation of Big Data MIKE ZETO, GENERAL MANAGER & EXECUTIVE Smart Cities Players
analytics and the building of a more efficient data DIRECTOR, AT&T SMART CITIES
center infrastructure that can crunch all the resulting 14 Santander: Spains
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information. And it will all have to be done at immense Urban City Lab
scale without too much cost.
Also to the simplification end, one of the key pieces that 18 Engaging the User:
To leap into this breach, TM Forum is driving an end- n
AT&T can bring to the table is simplified management, Getting the Politics of
to-end benchmarking effort to define what needs to be according to Zeto. Smart Cities Right
in place from a networking perspective to develop a
smart city. Cities are still siloed and thats not changing anytime
n
soon, he said. Its difficult to get them thinking
If you take a look at smart city evolution, you will holistically so were trying to push all the data into Measurable Benefits
find that its not a true global movement, Carl Piva, visualization applications to try to drive value.
vice president of strategic programs at TM Forum,
explained. You see different cities using different At the beginning of the year, AT&T launched its smart-
approaches to solve the same problems. If this had cities framework, which is an alliance of technology

partners that it will work with to develop vertically that harness public smart city data. Opening APIs for
integrated solutions for specific city applications, like purpose-built apps can lend tremendous value.
waste management or smart water. And in so-called
spotlight cities, which include Atlanta, Chicago, For instance, the TM Forum showcases a potential
solution that uses the data from the city of Lisbon 2 Introduction: The
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Dallas and Miami, AT&T is leveraging the framework
to build a gamified environment for community Opportunities and
to develop broader smart-city strategies, with an eye to the Challenges in
being able to scale those to other regions depending on engagement. RFID tags are used to give points for
the Smart City
success. various activities so, users might get a point for
taking garbage to the central reclamation station. But,
4 Todays Smart City
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We have a lot of experience pulling together they may get more points for taking it to a closer but
Models
ecosystems, said Zeto. Cities really want someone to more expensive station. Its possible to create a high
be knowledgeable about building the right solutions score mechanism among friends and colleagues and
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depending on what they specifically need. neighborhoods where points can be redeemed for
IoT, Telecoms,
privileges or, say, wireless bill credits.
Not to be outdone, Verizon last year announced a and Smart Cities:
Platforms for
sweeping IoT initiative, including three end-to-end In Los Angeles, the Waze app is hugely popular to help Innovation
smart city solutions: intelligent video, intelligent drivers avoid accidents and traffic. Its crowdsourced
lighting and intelligent traffic management. data is used to create a real-time map service showing
n
road conditions. In the background, all of that data
The solutions are designed to help municipalities Smart Cities Players
is sent back to the city for its own analysis and urban
integrate disparate systems, monitor traffic and safety planning efforts.
conditions in real-time, and manage their systems 14 Santander: Spains
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in a dynamic way in order to improve efficiency and Smart city is where we start to see some of the earliest Urban City Lab
public safety. A control platform from Verizon, dubbed activity in creating an interoperable platform to allow
ThingSpace, is designed to let city regulators manage different data flows to be used by third parties, 18 Engaging the User:
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their IoT environments and related data, from device to explained IHS Researchs Lucero. Getting the Politics of
network to application. Smart Cities Right
In another example, Telefonica has built a developer-
Value-Added Roles friendly smart city platform using a standard known as 21 Smart Cities: Building
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In addition to becoming smart city leaders on the Fiware. Fiware allows for open access to government Measurable Benefits
infrastructure and management sides, wireless data, like bus schedules and pick-up locations. So,
operators have other roles to play as well. For in a vertical integration example, a developer could
instance, they can support the strengthening of local write a telematics app for transport authorities that
communities by enabling mobile apps and developers incorporates weather data and delays.

Clearly, the wireless operators role is a varied one focus on value, and you need an understanding of
when it comes to smart cities. the challenges, said Piva. Operators are key to
connectivity, sharing data and supporting apps that
You need much more than technology and expose that data on a usable, horizontal level n
connectivity you need leadership, you need a 2 Introduction: The
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Opportunities and
the Challenges in
the Smart City
4 Todays Smart City

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Models
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IoT, Telecoms,
and Smart Cities:
Platforms for
Innovation

n

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Urban City Lab

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Smart Cities Right

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Measurable Benefits

Santander: Spains Urban City Lab

By Anne Morris
2 Introduction: The
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Opportunities and
the Challenges in
the Smart City
4 Todays Smart City

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Models
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IoT, Telecoms,
and Smart Cities:
Santander has been described as one of the smartest based telecoms operator noted that Santander is as
Platforms for
cities in the world thanks to the thousands of sensors much a tourist destination as it is a modern European Innovation
that have been embedded under roads, pavements and city, with a population of around 180,000.
elsewhere. 9 Wireless Carriers: Key
Meeting Fundamental Objectives n
According to Telefonica, which led a consortium The smart city project had two fundamental objectives:
of 25 partners from across Europe and Australia to function as a unique EU test bed to support
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to implement the European Union-funded experimental-based research into Internet of Things Urban City Lab
SmartSantander project, the project team installed (IoT) concepts within a live city environment; and
more than 12,000 sensors to track city life, covering an to make use of this opportunity to develop services
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area of 36 square kilometers. The work commenced and applications that might actually benefit the lives
in September 2010 and the installation was completed of its citizens, such as monitoring the environment, Smart Cities Right
in October 2013, although more sensors have been improving parking, relieving traffic jams and reducing
installed since then, such as on buses serving the city energy consumption and helping the government
n
area. Total funding provided by the EU under the 7th operate as efficiently as possible.
Framework Program was around $5.2 million. Measurable Benefits
According to Juan Echevarra Cuenca from Santander
Turning Santander into a smart city was no easy feat, City Council, the city has now become a kind of urban
Telefonica commented. In a document describing the city lab where many use cases are implemented as pilots
evolution and deployment of the project, the Spain- or small tests.

Our approach is to use EU-funded projects as a way to infrastructure taking a year in total. He noted that the
experiment new and imaginative improvements. When most challenging aspect of the project was its extensive
those experiments are successful or provide a clear nature and the implications it had at the municipal
advantage for the citizen or visitor we arrange the funds level, such as managing safety risks and dealing with the
2 Introduction: The
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to give sustainability (beyond the life of the EU project) added complexity of city assets.
Opportunities and
or extend the scope of the pilot/test, Echevarra said. the Challenges in
A representative from the SmartSantander project
the Smart City
The SmartSantander project has in fact been long in who wished to remain anonymous added that the
the making. Luis Muoz, an engineering professor technology was also not mature enough initially for
4 Todays Smart City
n
at the local University of Cantabria, came up with a some of the services that were implemented at the time.
Models
smart city concept several years before he saw the
opportunity to gain funding from the EU.
We would say that if you do not make 8 Sponsored Content:
n
Echevarra noted that the mayor of Santander, Iigo sustainability the main goal of a smart city IoT, Telecoms,
de la Serna, also embraced the proposal from the project, then what is so smart about it? and Smart Cities:
Platforms for
university because it fit into the citys 10-year strategic Innovation
ROMAN MENDLE, SMART CITIES PROGRAM MANAGER,
plan. ICLEI
n
Santander is a small city in a small region with low
industrial activities and, apart from giving more and Smart Cities Players
Echevarra said that the network has a good amount
better services to the citizens and visitors, our aim is to of sensors, but it was ultimately designed as a
strengthen the economic fabric of the municipality by 14 Santander: Spains
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proof of concept. The task now is to make use of the
fostering the appearance of new business lines of new Urban City Lab
acquired knowledge and install sensors that are more
companies based on the project results, Echevarra specific and focused on applications. He added that
said. 18 Engaging the User:
n
there is also a requirement to have a central place to
collect data so it can be analyzed and provided to city Smart Cities Right
Santander City Council became involved at an early
administrators.
stage, helping to disseminate the aims and activities of
the SmartSantander project. We are still involved in This common place is called the Smart City Platform 21 Smart Cities: Building
n
the project as the deployed infrastructure is currently a which, after making a call for bids, it has been recently Measurable Benefits
city asset, Echevarra added. awarded and we expect to have results in a couple of
years. This platform will provide a set of KPIs and
Echevarra said the deployment was performed in
dashboard to ease the optimization of the city from a
three phases, with the installation of the physical
more global point of view, said Echevarra.

The Pulse of the City the main goal of a smart city project, then what is so
So far, Echevarra said the results of the overall project smart about it? Mendle said.
are very promising. He said it has produced several
mobile apps such as Pulse of the city that are used Echevarra said the city is no longer afraid to test ideas
and implement pilots, but he stressed that we only 2 Introduction: The
n
extensively by the citizens. In addition, Santanders
adopt in a sustainable way the ones that have proven Opportunities and
status as an urban lab means it is able to participate the Challenges in
in other projects financed by the EU, enabling it to keep their interest and benefits for municipality services and/
the Smart City
track of innovative activities relating to city issues such or citizens/visitors.
as the environment, energy resources and more. Importantly, any new technology or asset adopted by 4 Todays Smart City
n
the city should not actually have the opposite effect of Models
Telefonica added that the city now has a better control
of aspects such as traffic jams, waste collection, making life more complex and expensive for its
watering of city parks, the measurement of ozone layers administrators or citizens. 8 Sponsored Content:
n
IoT, Telecoms,
across the city and street lighting. As the efficiency in the use of resources is a and Smart Cities:
cornerstone in the smart city paradigm we must be Platforms for
The long-term view now being taken by Santander Innovation
certainly indicates that it has placed a strong focus very careful with the assets we assume, Echevarra
on ensuring that any applications and services have a concluded.
n
sustainable benefit for the city. Although much progress has been made, the ultimate Smart Cities Players
Indeed, Roman Mendle, smart cities program manager task to turn Santander into a smart city is far from
at the ICLEI, said sustainability should be established complete. While the citys project administrators 14 Santander: Spains
n
as the main goal of any smart city project. believe they have created a sustainability model based Urban City Lab
on the creation of a city platform, much still lies ahead
We would say that if you do not make sustainability in the process towards becoming a true smart city. n 18 Engaging the User:
n
Smart Cities Right

n
Measurable Benefits

Engaging the User: Getting the Politics of Smart

Cities Right
By Gigi Sukin 2 Introduction: The
n
Opportunities and
the Challenges in
the Smart City
4 Todays Smart City

n
Models
n
IoT, Telecoms,
and Smart Cities:
Despite the fact that smart city applications are collection that tracks experiences from which to base
Platforms for
typically designed to improve the lives of residents, the subsequent decision-making. Innovation
public isnt always given the opportunity to participate
in the design or delivery of their smart cities. In 2013, Engaging the Community 9 Wireless Carriers: Key
n
when citizens were asked as part of an Alcatel-Lucent In January 2015, a need for agile urban innovation Smart Cities Players
research project to characterize smart cities, the presented itself in Jennifer Sanders Texas community.
participants spoke broadly of a spirit of innovation and Growing urban density, the availability of Internet of 14 Santander: Spains
ingenuity with the potential to directly impact their n
Things (IoT) technologies, an aging infrastructure, Urban City Lab
daily lives. In fact, one respondent in Chattanooga and a vocalized demand for supportive live-work-play
poetically said, smartness equals happiness. environments were all elements that led to the founding 18 Engaging the User:
n
of the Dallas Innovation Alliance (DIA) six months ago. Getting the Politics of
Thus, citizen engagement is a valuable puzzle piece in
Smart Cities Right
the planning process to achieve smart city success. But Statistically, we know that Dallas is one of the top five
how do local political leaders build and effectively enact or six most innovative and entrepreneurial cities in the
smart-city plans that their citizens actually want? 21 Smart Cities: Building
n
country, says Sanders, who serves as executive director
of the DIA. However, our hypothesis is that very Measurable Benefits
There are many outreach tools available to few people outside of Dallas are aware of this, and the
policymakers from traditional community possibilities this ecosystem creates.
engagement such as neighborhood meetings, to surveys
that request individual feedback, to smartphone data Working collaboratively with the City of Dallas, local

stakeholders, nonprofits and civic sectors, the DIA organizations and experts that operates as an
intends to focus on three primary priorities smart accelerator for the cause of smart, sustainable cities.
infrastructure, smart mobility and connected living
during the course of 2016. Not only were tech For example, Narendra Modi, the prime minister of
India, has said that citizen participation is one of five 2 Introduction: The
n
experts and government leaders at the center of the
key instruments to build a smart city. Opportunities and
conversation, but the DIA also had the intuition to the Challenges in
proactively tap into the community as a resource. the Smart City
But thats sometimes a difficult box to check.
We help cities prioritize, says Munish Khetrapal, 4 Todays Smart City
n
its about communication. Its about managing director for smart cities and IoT for Models
constantly educating people and making sure Cisco Systems. He says the most consistent concern
theyre a part of the process. expressed from citizens in cities around the globe is 8 Sponsored Content:
n
a fear of the unknown as it pertains to smart city IoT, Telecoms,
MUNISH KHETRAPAL, MANAGING DIRECTOR FOR SMART
CITIES AND IOT FOR CISCO SYSTEMS rollout. I think its about communication. Its about and Smart Cities:
constantly educating people and making sure theyre a Platforms for
part of the process, Khetrapal says. Innovation
The top two priorities expressed by citizens center According to Berst, some citizen concerns are valid, 9 Wireless Carriers: Key
n
on safety and transportation, so smart mobility is an while others are rooted in fallacy, but nevertheless Smart Cities Players
essential area as well, focused on a combination of worth addressing.
mass transit, ride and bike sharing and smart parking, 14 Santander: Spains
n
Sanders says. Incorporating this feedback has been When I was with Mayor Bill Peduto, of Pittsburgh, he Urban City Lab
a large part of how our core pillars have been decided said his biggest worry about smart cities was leaving 30
on. Dallas is in such a strong position to harness the percent of his city behind, Berst says. Which makes 18 Engaging the User:
n
energy and good work being done by citizens and strong public-private partnerships and informed due Getting the Politics of
organizations across the city, and we are working to diligence that much more important, Berst advises. Smart Cities Right
partner with those groups to ensure our efforts can
achieve cumulative impact. A Statewide Vision for Smart Cities 21 Smart Cities: Building
n
One of the things Im most excited about is Smarter Measurable Benefits
Battling Fear of the Unknown Illinois, Berst says. Rather than working on just one
Cities in China and India and Europe get it more city at a time, the Midwestern state is using smart city
than cities in America, says Jesse Berst, chairman of solutions and policy to improve many communities at
the Smart Cities Council, a coalition of companies, once.

As we aligned all initiatives, it was quite clear that municipalities are kept informed and involved
a smart city initiative is directly applicable to a U.S. due to the governors focus on transparency and
state, says Hardik Bhatt, chief innovation officer for accountability, Bhatt says. We recently did a 30-
the State of Illinois, who had previously spearheaded day blog spree (during March Madness) to define all
2 Introduction: The
n
the Smart Chicago initiative in 2008. our initiatives over the last year. We have also created
Opportunities and
strategic advisory boards that have key thought leaders, the Challenges in
Noting that 7 percent of existing state agencies already local, civic and government leaders on various topics. the Smart City
had some IoT and smart state projects, and that 24 The state also operates an open data portal
percent, when surveyed, said they were thinking about data.illinois.gov as well as an Illinois Transparency 4 Todays Smart City
n
it, Bhatt and others decided to streamline the process. and Accountability Portal, he noted. Models
Now, the statewide digital transformation will include
a complete consolidation of 38 IT silos in various Its that little bit of communication, finding shared 8 Sponsored Content:
n
agencies into the Department of Innovation and experiences, and constantly educating your people IoT, Telecoms,
Technology. It will also work to improve customer that makes the difference, says Khetrapal. Loudly and Smart Cities:
and proudly sharing a value proposition for smart Platforms for
service through mobile applications, and deploy Innovation
selected IoT services for government efficiencies and technologies before, during deployment and thereafter,
economic development. will help the process, Khetrapal says. If you ask
n
anyone, do you want to find parking faster, and easier, I
The citizens of Illinois and their individual dont know any smart person that would say no. n Smart Cities Players

n
Urban City Lab

n
Smart Cities Right

n
Measurable Benefits

Smart Cities: Building Measurable Benefits

By Tara Seals
2 Introduction: The
n
Opportunities and
the Challenges in
the Smart City
4 Todays Smart City

n
Models
n
IoT, Telecoms,
and Smart Cities:
The rise of the smart city is underway, with hundreds Against this backdrop, cities are looking to use
Platforms for
of deployments in full swing around the globe, integrated information and communications technology Innovation
covering everything from smart street lights to parking (ICT) systems to support an exploding population,
applications to automatic trash collection. These but also to improve efficiency, manage complexity and 9 Wireless Carriers: Key
n
deployments affect not only the cities themselves and enhance revenue generation, leading to sustainable Smart Cities Players
the companies working with them, but also the lives of improvement in city operations and the meeting of
citizens. And the scope of the potential benefits are only environmental goals. 14 Santander: Spains
beginning to be understood. n
So, while the majority of the 400 smart city projects Urban City Lab
that research firm IHS Technology tracks are trials
Attacking the Problem or small-scale deployments, in the last two years 18 Engaging the User:
n
Initially, cities are looking to cope with one key major there has been increasing interest in the sector, and Getting the Politics of
challenge: rapid urbanization and the inevitable strain Smart Cities Right
several countries have unveiled ambitious smart city
this puts on city systems and resources. According to development projects.
the United Nations, in 2014 around 54 percent of the 21 Smart Cities: Building
n
worlds population lived in urban areas, and this figure For example, in 2014, Singapore launched its Smart Measurable Benefits
will increase to 66 percent by 2050. In all, there will Nation vision, and in September 2015 the White House
be 2.5 billion more people living in cities by 2050 than announced an investment package of $160 million to
there are today, with nearly 90 percent of the increase stimulate smart city growth in the United States. The
coming in Asia and Africa. EU meanwhile has the Lighthouse project, which

has designated Barcelona, Stockholm and Cologne, Ryan Citron, analyst at Navigant Research, pointed out
Germany, as pioneer cities that will provide success that those kinds of targets have an impact on securing
blueprints for replication to other towns and cities funding for further projects as well. Energy-saving
across Europe. performance contracts allow cities to bank on future
2 Introduction: The
n
energy savings to fund upfront investment costs a
Opportunities and
National government support and funding packages model thats especially popular in the United States. the Challenges in
are very important to encourage the growth of smart Essentially, an energy service company provides the the Smart City
cities, as most municipal governments do not have services, and uses the accrued energy savings to pay
generous budgets to make large investments in new back the bank. 4 Todays Smart City
n
technology, said Roz Euan-Smith, senior analyst for Models
smart cities at IHS.
National government support 8 Sponsored Content:
In this context, return on investment is an important n
and funding packages are very IoT, Telecoms,
factor for getting projects underway, which offers important to encourage the growth and Smart Cities:
an opportunity to measure success or failure in of smart cities, as most municipal Platforms for
a quantitative way. Euan-Smith pointed out that governments do not have generous Innovation
approximately 10 percent of the smart city projects that budgets to make large investments in new
IHS tracks are smart street light deployments, which technology. 9 Wireless Carriers: Key
n
have a proven return on investment, especially when the Smart Cities Players
connected lighting solution is combined with the use of ROZ EUAN-SMITH, SENIOR ANALYST FOR SMART CITIES,
IHS
LED lights. 14 Santander: Spains
n
Urban City Lab
A connected street lighting system has the added
benefit of creating a connectivity network throughout You can use 500 percent less energy for street lights 18 Engaging the User:
n
the city which can be used to transmit data from other simply by switching to LED, said Citron. In the City Getting the Politics of
types of sensors, such as gunshot detectors or air of Houston where theyve implemented smart energy Smart Cities Right
quality monitors, making smart street lighting a popular projects in 35 municipal buildings, theyre saving $3
first investment for cities, she said. million annually in water and energy costs.
n
Measurable Benefits
Boston, for instance plans to use smart streetlights and Metrics Underscore Smart Cities
building efficiency to cut its levels of greenhouse gas Other types of implementations have metrics that are
production by 25 percent by 2020, and by 80 percent important to point out as well. On the smart parking
by 2050, over 2005 levels. front, Citron noted that 30 percent of downtown

traffic is comprised of people looking for parking. By projects, but future investments may target other area
implementing a mobile app that alerts drivers to open such as healthcare.
spots, much of the aimless driving around looking for
parking goes away. Indeed, MITs Senseable City Laboratory group
is working on a project called Underworlds, which 2 Introduction: The
n
This has shown real dividends: In the LA Express Park examines the intersection of the physical, virtual and Opportunities and
project, the city has been able to decrease congestion by biological. It starts with collecting sewage, filtering the Challenges in
the Smart City
10 percent, while lowering pricing by 11 percent. Still, it and using techniques to analyze genetic material
revenue for the city increased by 2 percent. Similarly, inpresent. From there, its possible to identify viruses
4 Todays Smart City
n
the SF Park initiative, average meter rates have dropped and bacteria, as well as spot specific chemicals using a
Models
by 11 cents per hour, or 4 percent, while the city has technique known as mass spectrometry.
seen a 300 percent greenhouse gas reduction, and miles
driven have dropped by 30 percent. New techniques in biology allow us to characterize 8 Sponsored Content:
n
bacteria and viruses leaving our bodies our IoT, Telecoms,
microbiome, project director Carlo Ratti explained. and Smart Cities:
Platforms for
You can use 500 percent less At the urban scale, we are using waste water to open Innovation
energy for street lights simply by up a new world of information on human health and
switching to LED. behavior through a platform we call smart sewage,
n
which allows us to the detect the urban microbiome.
RYAN CITRON, ANALYST, NAVIGANT This allows near real-time urban epidemiology and
RESEARCH understand human health and behavior with a fine
n
spatio-temporal resolution.
Urban City Lab
The Smart Santander project, meanwhile uses sensors In addition, smart sewage could impact the way
non-communicable diseases are studied, because 18 Engaging the User:
n
to measure the level of trash inside garbage containers
biomarkers for diseases such as obesity and diabetes Getting the Politics of
so that trucks are sent out only when those garbage Smart Cities Right
containers are full. Eliminating needless truck trips can be measured at unprecedented scale.
has been shown to cut energy and pickup costs by 20
percent each. Improving Citizens Lives 21 Smart Cities: Building
n
As good as the early metrics look for the cities Measurable Benefits
IHS Euan-Smith noted that the rise of IoT themselves, its important to note that these initiatives
technologies could open the door to new types of are also improving citizens lives outcomes that are
solutions. For example, todays smart city applications far less obvious but certainly as critical as improving
generally focus on mobility, transport and energy city operations.

There are spin-off quality of life aspects to this that through the citys sanitation system.
arent often measured, said Citron. For instance, if
traffic congestion goes down by 20 percent, people are We discovered many things, and one of those things
finding parking quicker, and thats increasing revenue is that simply by sharing information you can promote
behavioral change, Ratti said. People involved in 2 Introduction: The
n
for the city, so theres more money to put into, say,
the project would be able to follow their trash. This Opportunities and
social services. the Challenges in
prompted many of them to change their habits. One
the Smart City
Governments also are collecting an enormous amount person told us, I used to drink water in plastic bottles
of information thanks to these projects and its and throw them away and think that they would
4 Todays Smart City
n
information that can be made accessible to the public disappear, but I know it is not true anymore. They just
Models
in the form of open databases that people can read and go a few miles from home to a landfill. So I stopped
add to. MITs Ratti noted that cities have started to drinking water in plastic bottles.
n
embrace this with public kiosks and displays.
For all of these successes, obstacles remain. These IoT, Telecoms,
Smart cities are ultimately about a better quality of most notably include the fact that new systems require and Smart Cities:
Platforms for
life for citizens who hence should be part of the new regulations. And, security will be a big issue in the Innovation
process, said Ratti. This can happen in a basic IoT world considering that hacking into information
way just by making urban data accessible. Big Data is systems is nothing new; it goes hand in hand with the
n
allowing us to measure a city at an unprecedented level emergence of telecommunications.
and to quantify changes in many dimensions.
But, ultimately, [going forward there will be] a
MITs Senseable City Laboratorys Trash Track project lot of experimentation and discussion, said Ratti. 14 Santander: Spains
n
in Seattle offers a critical example. The city placed Ultimately, as Alan Kay once put it: The best way to Urban City Lab
digital tags onto trash and then followed it as it moves predict the future is to invent it. n
n
Smart Cities Right

n
Measurable Benefits

Build A Smart City FINAL

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June 2016 An eBook from the editors of

How to Build a Successful Smart City

4 Todays Smart City Models

Wireless Carriers: Key Smart

Santander: Spains Urban

18 Engaging the User: Getting

Thank you to our sponsors:

Introduction: The Opportunities and the

4 Todays Smart City

How to Build a Successful Smart City // June 2016

9 Wireless Carriers: Key

14 Santander: Spains

18 Engaging the User:

21 Smart Cities: Building

How to Build a Successful Smart City // June 2016

Todays Smart City Models

4 Todays Smart City

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

9 Wireless Carriers: Key

14 Santander: Spains

18 Engaging the User:

21 Smart Cities: Building

How to Build a Successful Smart City // June 2016

IoT, Telecoms, and Smart Cities: Platforms for Innovation

How to Build a Successful Smart City // June 2016

Wireless Carriers: Key Smart City Players

4 Todays Smart City

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

4 Todays Smart City

9 Wireless Carriers: Key

14 Santander: Spains

18 Engaging the User:

21 Smart Cities: Building

How to Build a Successful Smart City // June 2016

Santander: Spains Urban City Lab

4 Todays Smart City

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

21 Smart Cities: Building

How to Build a Successful Smart City // June 2016

Engaging the User: Getting the Politics of Smart

4 Todays Smart City

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

14 Santander: Spains

18 Engaging the User:

21 Smart Cities: Building

How to Build a Successful Smart City // June 2016

Smart Cities: Building Measurable Benefits

4 Todays Smart City

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

How to Build a Successful Smart City // June 2016

21 Smart Cities: Building

How to Build a Successful Smart City // June 2016

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