Copyrights

John E. Burnham
This ebook is a creation of authors own experience in the job market, research and consultation of different HR
consultants having years of experience in the field. Any copying, photocopying, imitation in any form, storing in
retrieval system or in computer is prohibited.
Entire material is copyrighted and needs authors written permission to be used or cited elsewhere including
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Disclaimer
The points and statements written in this ebook are creation of authors mind and not copied from any source printed
or published anywhere or on internet. Therefore, the author will not be held responsible for any similarity in
material, names or content of this ebook. Any such similarity is merely a coincidence. Moreover, author will not be
held responsible for any harm coming thereof to the user of this ebook due to wrong use of tips and points.
Table Of Contents
Introduction
..4
First Important
Goal..4
Writing An Impressive And Attractive Resume And Cover Letter: 5
Primary Aim of Your
Resume6
Presentation - A Blueprint For The Success Of Your Resume..7
How To Bewitch The Employer?
.7
Essential Features Of A Resume That Will Leave A Mark ..8
Formulate Your Job Objective
.9
Composing Your Summary
.10
Composing The Specialist Skills And Accomplishment Section: ..11
Formatting Your Resume:
12
How To Compose An Electronic Resume.23
Try As Hard As You Can To Impress The Employer.24
Composing Employment History/ Work Experience Section 27
Composing Your Educational Achievements Section 28
Composing Professional Coalition Section .28
Composing Advertisement/ Publication Section .29
Section Defining Your Personal Interests 29
Composing References Section
29
Composing A Resume That Provides A High Aesthetic Value ..30
Avoid Including These Points
.31
Support And Include Only The Facts In Your Resume ..32
Other Resume
Samples.32
The Significance of Writing Cover Letters40
Writing An Effective Cover Letter
41
Important Key Phrases You Can Use In Your Cover Letter .42
Cover Letter Template
..43
Conclusion
44
Introduction
Resume or CV [curriculum vitae] that is called in abbreviated form is a sort of document
that comprises of your personal information, educational qualification, past work history,
and specifications about your professional career. Whenever somebody applies for any
job, the employer demands his resume so that he should assess his skills, his past work
history and his capabilities on the basis of which he determines whether he is going to
make any contribution to his company or organization or not.
Over the years, resume or CV writing has turned into a great skill on the basis of which
you can win dream positions. Several HR gurus are of the opinion that resume written and
formatted properly can never make a person fail in any job marketing if it speaks out what
he is expert in.
In fact, employers always look for impressive and attractive outlook in any resume. Not
only that a resume should be pretty in format, but also should have qualities to leave a
lasting impact on the employers. Certainly, it is a treat to look at any impressive resume.
However, the question is which resume is impressive and which is unimpressive. This
ebook will elaborate the concept of impressive resume in a great detail so that the reader
will have clear idea of what he should do if he is an IT professional and how he should
present his skills.
A resume should be one of a kind, giving employers a feeling that you are a perfect
contender to for the job in question. It means they should reach a definite conclusion
before meeting you in person. The initial step in landing a dream job is to compose an
exemplary resume including a supporting cover letter.
Without fulfilling these two fundamental requirements of a job hunt, it is practically
impossible to land the first interview let alone the job.
First Important Goal
In fact, your resume is your soul supporter in your ordeal of seeking a new job. It should
focus on information about you that is not only written simply, but also skillfully without
use of overstated prose.
Just a few simple pages can earn you a perfect job you might have dreamed for years.
Your resume will either be good enough for you to get the job or not; there is no middle
ground.
In this connection, The IT Resume, Fast Track to Short List will surely be helpful for
the job seekers in their hunt for a new job. Not only that it will assist you in overcoming
the messed up paper trail of resumes and cover letters, but will also prove a
comprehensive guide and a solution to all your resume related issues.
You will be able to improve your resume writing skills and eventually the very outlook
with the help of this short ebook. It is rather a gateway for all you have ever wanted to
achieve in your resume. It will enable you to fine-tune it as per your dream job
requirements. You will be able to emphasize on your skills and relevance in very simple,
but highly effective manner. By following the basic footsteps highlighted over here, your
resume will earn the place and that to at the very top.
In brief, you can write a resume that will of course be up to the mark and competitive with
those written by professional resume writers. It is an essential step toward your confidence
building when it comes to writing a resume.
Let us get familiar with ways to compose a perfect resume!
Writing An Impressive And Attractive
Resume And Cover Letter:
In this process, it is important that you let go of all the previous information that you have
gathered regarding the principles of writing a resume and cover letter. It is very important
to stay in touch with the latest formats. Every day, changes are emerging in every field and
resume writing is no exception. If you are not in sync with the new developments
emerging every other day, it means you have stuck to the same old habits of penning down
everything in a jumbled up state. The very first problem lies here.
This ebook has it all when it comes to new trends associated with resume and cover letter
writing procedures. It contains valuable information gathered from the writings of experts
in the field of employment, job market and human resource.
The Fundamentals
The most impressive way in writing a resume in the recent past has been to limit it to a
single page. However, this principle is no longer applicable now. The resume today, in
order to bear fruit, should be a combination of creativity and factual description. It is
essential to highlight the basic points you possess and abilities that you can demonstrate.
However, you should also pay attention to making it one of a kind that should stand out
among the crowd. It should be formatted in such a way that when the employer goes
through it, he should have an idea of your personality and your abilities. Your resume
should not be based on what is acceptable and expected, rather it should be a unique
masterpiece comprising all necessary details an employer might need.
The archetype of writing resumes and cover letters have seen a sea change and it is
changing almost every other day. However, what is important is how to make your resume
representative. The organizations offering jobs go through different resumes on daily
basis. However, your major objective should focus on how to make it look prominent from
the rest of the pile.
When it comes to formats, now resume writing has different formats and patterns. When
you have in mind that the resume you compose will be a way to market your skills, you
must know that it should have all the unique features which facilitate you in making you
the odd one out from the rest of the candidates for the job you are to apply for.
It is again repeated here that it should be one of a kind and help you nail down the
challenging task of job seeking. As long as a resume and cover letter includes all the
required points, it is right to think that you will certainly catch an eye of the bigwigs in
any organization.
To begin with this, you should get familiarized with the fundamental steps in writing an
extraordinary and persuasive resume and cover letter. Once you perform this task
successfully, you can modify your resume on the same points. It should highlight your
basic aims and objectives in a way that it should be an eye catcher among many and be
able to make you stand out from the rest of applicants to present a perfect candidate for the
job in question.
Keep in mind that a well written resume is your key to success in the job market. The
more attractive and creative you make it, the more chances are there for you to attract the
employers in believing that you are the perfect fit for the position. If you are able to
understand this simple technique, the rest of the task will really be a piece of cake. In
short, you just need to master the technique of resume and cover letter writing by simply
following the points elaborated in great detail in this small ebook.
Primary Aim of Your Resume
The resume you write is an important document containing all relevant information about
your qualification, your abilities and your expectations as well. You must understand that
it has some aim and objective for which you have jotted it down. Hence, if it clearly
reflects these important markers to the employers, you will have a successful interview.
Try your best to put together everything in such a pattern that it not only provides your
past work history, but also focuses on the credits you have achieved. This quality will
make you the most desired person for any job position.
To put it simply, your resume must focus on points in a way that the reader feels the need
to take out time from his busy schedule to read it thoroughly and prompts to call you for
an interview.
The resume you write down should have the following fundamental points in it:
relevant contact information, i.e. name, address, phone number, email address
a clearly defined reason why you need this particular job
Entire work history specifically relevant to the job position
Relevant educational history
write down any association with any organization relevant to the job in question
references that must support your credentials
While writing your resume and cover letter, focus on using high quality printing and paper
suitable for professional use.
Presentation - A Blueprint For The
Success Of Your Resume
Presentation of anything whether it is your resume or your dress makes you prominent
among the crowd. Hence, the key to writing a successful resume is to focus on your
presentation skills. You should bear in mind that employers go through countless resumes,
but only select those which stand out from the rest of them. Employers dont have
sufficient time to go through hundreds of resumes. What they do is simply get hold of the
ones which they find impressive and attractive. It is important that your resume makes an
impression on the first look; otherwise it is useless.
To write an eye-catching resume, use dynamic and factual statements which are intended
to impress the reader. These statements must be curt and precise covering every point.
Simply, you can say they should be comprehensive but still brief.
However, keep in mind that although you should use powerful statements for getting
attention, but the deal is not to go beyond veracity. Whatever it takes, you must remain
honest and faithful while jotting down words. The use of proper and suitable words is
highly important. This book will also familiarizer you with the words that you should use
when composing your resume. These words have been written in alphabetical order.
Once you accomplish and develop this sense, you will certainly develop a skill a few
professionals have in the field and your chance of getting selected for the desired position
brightens. What you are to do is just need to familiarize yourself with the nitty-gritty of
the formats and patterns.
How To Bewitch The Employer?
Just think about newspaper headlines. They are intended to target specific audience.
Hence, you should keep the person you are writing your resume for in mind i.e. your
employer. It means your target audience is your employer. He is the one who makes
decisions regarding all the important aspects of a job you wish to get hold on. He
overlooks the work progress on daily basis, does the hiring, evaluates your skills on the
basis of job requirements and also makes sure that you are the right candidate for the job.
Therefore, you need to have every piece of information regarding the company you want
to join. This includes fulfilling all the basic requirements to be a favorable candidate for
this job, the skills required and also the kind of personality which suits the job atmosphere.
It is essential for you to develop adequate confidence and avoid underestimating your
aptitude for the position. Even overestimating your skills is also not a right thing to do.
Therefore, clearly outline the basic requirements required of you to show yourself as the
most desirable candidate, and these are required by the specific organization you wish to
join.
Just grab a paper and a pen and make a rough draft including all the important points
regarding the job criterion. Include information regarding your qualification, training, past
work experiences, qualities make you different from others, your prized capabilities and
also your approach toward different matters that needs to be dealt with when on the
position.
Include all the details that will make the employer feel you are the fittest candidates for
the job you are seeking. Keep Charles Darwin in mind. It is the game of the survival of
the fittest. You must not only be the fit, but also the fittest to survive. Here survival
means to get hold of the job you need leaving all other looking at you getting the coveted
position.
Another thing is to be a master. Just amateurishness and casual approach to any profession
will not work here in the job market now. There is hardly any place for jack of all trades.
They need master even if it comes to dancing.
You should rather work on your skills and make your position prominent in the job
marketing. Work on gaining sufficient experience in the field even if it is IT and improve
your abilities to increase your chances of getting a required job position. Then include
your innovations in your resume. After you are done with writing the main highlighting
points, keep them secure with you as they will make the task of resume writing simple and
easy. Your end product will be much more polished than before. You will feel that now is
the right time to have an impact on your would-be boss. In fact, polishing here means to
make your strong points even stronger, for everybody is doing the same, but you are to do
it in a different and unique way.
Essential Features Of A Resume That Will
Leave A Mark
As stated above, writing an ideal resume needs you to highlight features which will
impress the employer for sure.
Firstly, write a confident and positive statement regarding your skills and achievements.
You should not be reluctant while writing this powerful statement for without it, you
cannot create an impressive resume. Be bold and portray whatever you have. Your
expertise must come clear before the employer. However, do not be too bold.
If is often said that you must have training to balance every aspect of your resume, but of
course, it comes with practice as the saying goes practice makes a man perfect.
Secondly, make sure that your resume reflects that you have adequate knowledge of the
position you are seeking and that you know everything well enough. Write down a resume
based on established facts so that the employer knows where you stand among the rest of
the candidates.
This can be analyzed by education and coaching details, your past work history and also
mention any association with organizations you have worked for. If you want your resume
to catch the eyes of every one, make it impressive, attractive and unique.
It is not that it is just a usual piece of paper. In fact, it is everything that you are capable of
doing. In other words, you can say that it YOU personified that is bewitching the
employer before you.
Hence, through your resume, try to impress the employers with your brilliant attitude and
qualities so that they immediately know that you are also present among the others.
Formulate Your Job Objective
First pick up the topic that you are to use for writing outlines. This is usually the title of
the job that you are seeking. Be specific and avoid putting down your requirement in
general terms. Means never generalize thing. Every job is specific and your response that
is your resume must be specific. If you specify your skills and your past work history
clearly, the employer reading your resume will directly get an idea of what you are
looking for and what you can do.
Resume writing starts with your contact information first and your job objectives after
that. Clearly define your job objectives so that when the employer goes through it, he
should have a clear idea of what kind of a job you are applying for which in turn will lead
him to further browsing of your resume.
Keep in mind that employers feel impressed when they see resumes having clear
objectives that match personal professional capabilities and job qualification. Employers
always give preferences to candidates who exactly know what they can do and what they
want. They should be given an assured idea that you will provide the company
improvements that they are looking for. You should certainly be well aware of the fact that
an employer will look for a candidate who will fulfill the criteria based on employers
needs, not looking for candidates interested in fulfilling their personal goals and
objectives. It clearly means that goals and objective should not be too much personal and
too much objective means detached from you.
Your sole aim should be to provide the organization with your exclusive skills and
effective experience to bring a positive change in its reputation. But remember portray
your objectives in such a way that it reflects you are here to serve the organization and
will benefit the company with your services instead of making bucks only for you.
Your resume, in order to be successful, should be able to grab attention of the employer
instantly; hence, the job objective should be magnetic. However, if it fails to impress the
employer within seconds, it is not an ideal one; a point for you for deliberation. Make sure
that you state your job titles in clear words and after that add a few cleverly constructed
lines to give employer an idea that you will meet their requirement criterion.
Composing Your Summary
The essential feature of any resume is summary writing which needs to be effective and
striking. It is comprises of all relevant information including how and why you are the
perfect man for the job. This part focuses on your major potentials such as your skills,
achievements, qualifications and your distinctions. It immediately arrests the attention of
the employer. Once it attracts attention of your employer, he thinks that you may be a
good fit for the job they have invited resumes for.
The summary must have something to grab the interest of the employers in a way that he
gets eager to skim if further. In order to make this part attractive, use suitable and
expressive words. Pick up your best skills and qualities and write phrases which conveys a
some sort of message to the employer.
Being an IT professional, tailor your talents and present them in a way that shows a
combination of hard work and diligence. If your talent lies in software designing, give
details regarding any software you have devised and also underline its success rate.
You can add more information, but care should be taken not to cross the limits. It means
you should not exaggerate about things you have never done. This part of your resume
should focus on you, your skills and as to how you are unique from the crowd.
By incorporating these simple and attractive ideas in your summary, you will surely get an
explosive end product. This is what will make employers believe that you are the perfect
fit for this job position they are looking for.
Outline Your Summary According To Demands Of Employers
It has been stated above that summary that it plays an important role in the success of your
resume and ultimate your success. Previously, you highlighted the major points about your
skills and qualities in a rough draft. Now is the time to join these points up in a way that it
makes a brief yet a descriptive essay defining your talents, skills and special qualities.
You should put up a summary according to the required needs the employer has stressed
upon in the job posting or ad. It is, however, not necessary that you include everything, but
write your summary down in a way that it does not seem boring.
Include all the details about your abilities, and leave nothing unexplained. Use positive
and affirmative statements. Also make sure you use descriptive words. Avoid the using
general and trite words such as good and competent when describing the kind of skills
which you possess.
Once you have incorporated these simple yet unique set of instructions in your summary,
it means you have done your job well.
Try to get down the summary in a way that it seems you said a lot, but you have actually
written sensible descriptive words to describe everything to the employers. Here are some
suggestions to help you out in writing this part.
However, also make sure to use the suggestions which suits you the best. It is not that you
should include everything set down here.
Do not choose to write down every suggestion given below. Instead be sensible enough to
choose the one which you want to offer to the employer you want to work with.
Begin with defining your profession in a brief phrase
Add another phrase regarding your experience
Include some more brief statements to show the following:
Your entire set of skills
Diversity of your expertise and talents
Distinctions of your work history
Achievements relevant to job description
Any extraordinary information regarding your achievements
Up to your requirements you can add in additional information, which is of course
optional, including;
Any exceptional work related performance
exclusive features about your personality
a brief statement about your proficient goals
Some unique character traits that might suit your present post
Composing The Specialist Skills And
Accomplishment Section:
This section includes all the details which make you an ideal candidate for the intended
job position. While writing this section, choose the words carefully and try to give your
resume a professional look. In order to arrest the attention of employers, description must
not be merely a repetition.
Try not to inform the employer rather make him believe that everything that you have
mentioned is true and factual, and you are an ideal applicant for the job position.
Why Write The Skill And Accomplishment Section?
Keep in mind that while writing this section, provide details but not write a long story.
Rather cut it short. Briefly outline the important points that it should feel to the employer
to call you for an interview to know about further details regarding your skills and
accomplishments. Use simple writing techniques and avoid using general terms. It will
provide an effective outlook to your resume.
Include the following given over here in a detail:
Accomplishment of any benchmarks as a result of your proficiency and skills
Achievement of an excellent result, because of hardworking efforts, highlight using
figures, facts and statistics
Any professional skills or talents related to work
Unique accomplishments that makes you an ideal candidate, different from others
As an IT professional, example includes IT software skills, specialized skills in Microsoft
office, MS-DOS Commands, C++ and other such languages you know, including but not
limited to net-working, programming.
Formatting Your Resume:
There three basis formatting patterns for any resume. These formats include;
Chronological
Functional
Chronological/functional combined
CHRONOLOGICAL FORMAT
The most impressive and structurally well-formatted layout is the chronological type.
The key of this type of resume layout is the experience section
Previous work experience or jobs are presented in a detailed outline There is no focus
on the achievements and skills section in the beginning of the
resume
It is used when an applicant desires to stay in the same job position or career for
long
Favors the positions conservative in nature
Include summary section as well as the objective section
Can be used with any profession, but mostly applied for academic and legal
professions
IDEAL RESUME TYPE USED IN SITUATIONS WHEN:
Seeking job in some conservative type of profession
Usually provides help to traditional type of professions
When there is a need to present details regarding job
NOT AN IDEAL RESUME FORMAT, WHEN:
The need to switch a career
When you want to highlight your experiences and professional qualities, you are still not
master at.
EXAMPLE OF CHRONOLOGICAL FORMAT FOR A RESUME John Larry 1162 Beehive
Street, New Jersey 07886
220-545-0783 jlee@aol.com SKILLS:
Skilled in handling Windows XP, Windows Vista, Windows NT, C, C++, HTML, JAVA, Microsoft Office and carrying
out internet research. Fluently speaks English, German and French. Polished professional skills and ability to conduct
and organize the tasks.
WORK EXPERIENCE:
HELP Association for the Blind, New Jersey, PA (3/2006 - Present) Delegate
Handling duties related to administration, as supporting fund raising activities by mailing
to different organizations to help the organizations which support the disabled.
Assortment of envelops, format the mailing labels and distribute mail by postal services.
Thorough verification of equipment from IBM, assembly of pencils and pens and ensure
that everything is properly packaged.
Office of Inspector General, Metals and Alloy, New Jersey PA (1/2000 10/2002)
IT Technician
Provided help regarding telephone communications with end-users. Performed
troubleshooting and diagnostics regarding issues related to systems, maintained the list of
equipment inventory and provided help desk tickets.
Helped networking engineers in troubleshooting systems.
Commission on Crime and Delinquency, New Jersey, PA (2/1996 1/2000) IT
Technician
Helped in computer desk support.
Provided end users with technical training on hardware and software Recorded help desk
tickets and resolutions
Supported assistance in administration on daily basis of a Novell Netware
4.11 Network.
Carried out organization efforts, break down and transportation of the
equipment of the organization on demand.
EDUCATION: Master of Computer Sciences, Windsor University, May 1980
Bachelor of Science, University of America, May 1975.
Major: Computers and Technology References available if requested.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
FUNCTIONAL FORMAT
Concentrates on your skills and accomplishments
Focuses on the strongest points of your personality and career It is more catchy from
the perspective of your employer since he does not
have to go through tedious irrelevant details
Very impressive as it elaborates on what you will deliver once you are
employed
Comprises of only a passing reference to your former employers and
professional roles
THIS TYPE OF RESUME IS SUITABLE FOR:
People trying to switch to some careers
Employees looking for job bumps
Individual returning to the workplace after a prolonged break People looking for a
small change in their job description For jobs of military nature
For students
Heading in a new direction or attempting to achieve new aims
However, this resume format is not suitable when you are dealing with more traditional
employers who want more information regarding what you did during your previous
professional roles.
EXAMPLE OF A FUNCTIONAL RESUME
Peter Fischer 1461 Bank Rd., Iceland, OR 97128 (555)233-1982 peter.fischer@yahoo.com
Career Profile
Information Technology Manager with over 7-year experience in developing strategy,
architecture and organization required to meet and exceed business objectives. Managed
large IT projects relating to system implementations including software/hardware
selection, network design and operational support for in-house networking.
Education
Bachelor of Science in Information Technology, Colorado University
Career Highlights
Management
Recognized for leading a project team on a complex implementation across multiple
locations.
Led help desk and field service team for proprietary software product with of over 17,000
users nationally. Received accolades for resolving multiple production issues for key
clients.
Recruited, managed and mentored a team of IT professionals. Provided career direction,
appraised performance and coached employees as needed.
Technology Management
Managed a budget of over $5 million and a team of 25 people during a large-scale
implementation of an enterprise supply chain system. Project included implementation of
an ERP, data warehouse and other required systems.
Developed and managed work plan related to infrastructure components required for
supporting a single global database.
Business Application Management Led a project team to implement a new HRIS for a
client. Implementation reduced staff by 30 percent saving the company over $15 million a
year.
Designed system architecture to support the revamp of a companywide financial reporting
system.
Partnered with financial subject matter experts to design and implement the new system.
Supervised staff, budgets, scheduling, end user interface, systems requirements, QA, and
deployment of a health and safety system for a client. Project saved the company $55
million in annual cost.
Supply Chain
Developed systems and integration architecture that supported the supply chain processes
of the business including forecasting, scheduling, order management, manufacturing and
distribution. The architecture was capable of handling over 100,000 transactions per hour
and allowed for a single, global view of critical business information.
Led procurement process redesign project to optimize systems. Reduced cost with
implementation by $20 million per year.
Deployed automated demand planning solution that delivered critical information to sales
force and allowed for completion of the forecasting cycle in hours instead of days.
Career Progress
DTZ Incorporated (Financial Services) IT Manager 2010 to present V Industries (Big
4 Consulting Company) Sr. Technical Consultant 2008 to
2010
PQR Technology (IT Consulting Firm) Technology Manager 2005 to 2008 XYZ
Company (Consulting firm) Senior Consultant 2004 to 2005 ABC Company (Software
firm) Technical Analyst 2002 to 2004
COMBINED CHRONOLOGICAL AND FUNCTIONAL RESUME THIS TYPE OF
RESUME CAN HAVE THE FOLLOWING FORMATS:
It has headings of professional roles with a description of the persons achievements in
that role.
A brief chronological description of job roles followed by a concise section that
elaborates on relevant skills and triumphs.
A detailed summary of a persons qualifications and expertise
THIS RESUME FORMAT IS SUITABLE FOR PEOPLE WHO: Want to make the
most of both resume formats Want to put certain weaknesses out of sight
This resume format is a combination of the earlier two formats. If you are looking for a
shorter resume, this format is not suitable for you, for it gets much longer.
EXAMPLE OF A COMBINATION CHRONOLOGICAL/FUNCTIONAL RESUME
Selene Patrick 11345 Straud Road, Alberta, NM 87112
505-585-9026
E-Mail: S.Patrick@Msn.Com
Objective
To contribute strong background in solutions implementation and customer service, along
with unique drive for excellence and success, to your firm in a Project Manager capacity
Professional Profile
Solutions-driven professional with extensive experience in project management and
designing/ implementing technical solutions for Fortune 1000s.
Customer-focused, highly organized self-starter with effective customer-service skills and
demonstrated ability to manage technical aspects and pre-sales projects, architect tailor-
made customer solutions, build relationships, communicate solution strategy and product
offerings, and provide technical expertise, support, and training.
Resourceful, creative problem-solver with proven aptitude to analyze and translate
complex customer requirements and business problems and design/implement innovative
custom solutions.
Motivated achiever who exceeds goals, has been promoted regularly, earned highest
customer satisfaction rating for the last three years, and has won numerous awards.
Articulate communicator who can fluently speak the languages of both people and
technology, blending technical expertise with exceptional interpersonal skills while
interacting effectively with customers, sales staff, and technical/engineering teams; adept
at delivering presentations and demos.
Willing to travel extensively.
Areas Of Expertise
Blueprint Design Facilitation Business Needs Assessment Design Consulting
Product Implementation
Project Management
 Requirements Management
Technical Pre-Sales
Presentations
Systems Experience And Proficiencies
Client Server Technologies
Microsoft Internet Information Server 4 and 5
Network Concepts
Relational Databases
Web-Based Technologies
Windows NT 4 and 2000 Server
Internetworking Concepts, such as firewalls, communication protocols,
proxy/caching servers
Professional Experience Solutions Architect, New Mexico Power Software,
Albuquerque, NM, 2002 to 2004
Promoted from Implementation Consultant.
Collaborated with client team to define corporate strategy based on business goals and
strategic initiatives; developed creative and profitable solutions for internal/external
clients.
Administered organization-wide needs-assessment; identified critical training needs and
requirements.
Oversaw software platform design and custom solution delivery for multimilliondollar
accounts.
Defined and directed project goals, objectives, critical success factors, milestones, and
risks.
Communicated detailed product knowledge to support consulting engagements.
Collaborated with customers, partners, and internal constituencies to ensure successful
implementation of solutions; mentored and assisted associate services staff.
Implementation Consultant, New Mexico Power Software, Albuquerque, NM, 2000 to
2002
Promoted from Technology Manager.
Selected to handle highest-level accounts based on ability to build trust with customers.
Collaborated with client and Subject Matter Experts to identify implementation objectives
and goals.
Managed technical platform implementations and integration with third-party software.
Developed and delivered professional platform and software demonstrations.
Managed pre-and post-sale customer support and client relationships for global
enterprises.
Teamed with engineering to design and manage consistent and reliable learning systems.
Earned highest customer-satisfaction rating of all implementation consultants.
Technology Manager, New Mexico Power Software, Albuquerque, NM, 1998 to 2000
Promoted from Senior Technical Support.
Managed 70 accounts throughout Washington, Northern California, Idaho, and
Oregon.
 Supervised software installation, system configuration, and testing for Fortune
1000 customers.
Designed and conducted client workshops for technical software enhancements;
provided customers with marketing ideas and in-house training to promote their
projects success company-wide.
Collaborated with product development team to implement product
improvements.
Oversaw pre- and post-sale customer and sales support, including customer
training; deployed creative problem-solving and superb interpersonal skills during
pre- and post-sales calls, often tipping clients toward New Mexico Power
Software in competitive situations; frequently called upon to devise solutions on
the accounts of others when no solution could be found.
Senior Technical Support Specialist, New Mexico Power Software, Albuquerque, NM,
1997 to 1998
Quickly promoted to Senior Tech Support Specialist based on exceptional ability to
troubleshoot top product.
Earned reputation as top performer with the largest accounts and as the person to put out
the biggest fires.
Managed emergency technical support for multi-national customers, including system
diagnostics and technical problem resolution.
Conducted ongoing training for sales staff and customers on new product releases.
Technical Support Specialist, Soft-Net, Albuquerque, NM, 1995 to 1997
Recognized as valuable team member and chosen for committee to increase call volume
and customer service.
Diagnosed and resolved client technical problems and system conflicts.
Excelled at troubleshooting and configuration of Internet software products.
Trained and supervised new hires.
Education And Training Bachelor of Arts in Business Administration/Marketing,
University of New
Mexico, Albuquerque, NM
Information Systems Programmer Training Program, New Mexico Power
Software, Albuquerque, NM:
Management and Leadership
Project Management (PMI Certification Curriculum)
Microsoft Windows 2000 Server
Java2 Programming Language
Customer Service
Frontline Leadership Training, New Mexico Power Software, Albuquerque, NM
How To Compose An Electronic Resume
The trend of electronic resumes is now getting currency and many people are unaware of
this new technology. An electronic resume, even before reaching an employer, is scanned
by a computer. If it meets the requirements of an employer, only then it can be further
processed and viewed by the employer. This new trend is becoming popular day by day.
Most of the employers opt for this method of selection for an ideal candidate for the job
they have offered.
For an electronic resume to be able to reach the employer, first it should meet the
formatting standards the employers have set. If you are highly qualified and confident, and
you are sure that you are an ideal fit for the job position, and then your resume meets the
formatting standards, just shoot it through.
An interview is impossible even if you have impressive qualifications and skills, if it does
not meet the set criteria for the job. Therefore, it is necessary to be aware of the format for
an electronic resume.
The features given below are essential and integral part of an electronic resume. These
features should be included in your electronic resume to meet the standards.
Focus on using Nouns, avoid using Verbs - Make sure you use nouns, as they reflect your
expertise and are impressive. You should use descriptive words in your resume such as
supervisor book keeper, networker and so on.
Using keywords profusely - You should use keywords very often. It not only gives your
resume an impressive look which the employers demand, but also briefly provides
description about a variety of aspects. Keywords are experience, abilities, skills, education
and talents should be used. The use of keywords should be voluminous
Do not waste time in making your resume look fancy - The electronic resumes follow a
conservative format. There is no need to use colored papers, only white or beige paper
should be used. You should avoid the use of typefaces which are uncommon, italics and
underlining.
Do not use abbreviations - Scan-able resumes should make use of full terms, only
abbreviations which can be used are those that are very common, for example : BA
[Bachelors of Arts]
You should write your first name, followed by your contact information in separate lines
Leave adequate space between sections - This is important when it comes to electronic
resumes, as leaving space between sections gives a clear indication to the computer that
which section has ended and which section is starting.
Make use of common language - Avoid using sophisticated and difficult vocabulary and
language. You should use words which everyone can understand.
You can compose your resume in three or four pages - Scan-able resumes can be three to
four pages long, the strict one page rule is no longer applied. Make sure you write
everything briefly and in an impressive way.
This ebook contains different formats of resumes, and you have an open choice to opt for
the ones which suits you best. By using the instructions provided over here, you can make
every aspect of your resume perfect, and also create a polished and impressive finished
product.
Try As Hard As You Can To Impress The
Employer
This section deals with different ways to write the information you want to include in your
resume. The employers are skilled in reading thousands of resumes and taking out the
most attractive pieces, which they think are best fit for the position that they are offering.
The employers are therefore looking for resumes that are impressive and not ordinary, but
unique.
Most of the resumes are long, boring and do not contain remarkable information. If you
follow the hints and instructions highlighted here, your resume will surely be a piece of its
kind. You should format your resume according to the needs of the employer. Make sure
that you include all the interesting and extraordinary information first and the remaining
not-so-impressive part of your information should be included afterwards.
Your resume should begin with a bold statement, and then you should include your skills,
qualities and unique talents. Then you should provide verification to the employer that you
are very good and skilled in. Give details regarding why you think you are an ideal
candidate for the job position the employer is offering, supported by your work experience
history.
Composing An Impressive Resume
Make use of these impressive and strong words to give an impressive look to your resume.
In order to facilitate you, these words have been given here. It is not necessary to include
every word. You can choose what suits your talent and skills.
A
advised
accomplished
authored
arbitrated
adapted
assembled
appraised
augmented
advertised
acquired
analyzed
audited
administered
approved
arranged
assisted
adjusted
achieved
C
conceived
calculated
coordinated
catalogued
conceptualized copyrighted
charted
conducted
corrected
closed (a deal) consolidated corresponded
coached
constructed
counseled
compared
consulted created
compiled
contacted cultivated
completed
controlled
composed
convinced
D
discovered
debugged
detected
determined
decreased
eliminated
executed
empowered
expanded engineered evaluated examined established F
formulated fired
flagged
founded
dispatched delegated developed distributed documented delivered devised
designated diagnosed designed
directed
E
estimated
edited
enhanced elicited
enlarged
explained
exceeded
G
guided
gathered generated H
hired
headed
I
interpreted identified initiated ignited
innovated
improved interviewed installed
inventoried increased instituted
implemented influenced inspected
instructed invented
J
justified
L
led
lectured
lobbied
logged
M
modified
maintained presented promoted
persuaded
provided
presided
proposed
placed
processed planned
produced
purchased posted
proficient programmed Q
qualified
quantified
motivated managed
manufactured monitored
mediated
N
negotiated
O
organized obtained ordered
overhauled operated
P
patented prepared performed
R
reorganized recognized restored
researched
recommended repaired
reconciled
reviewed
reduced
rescued
reported
revised
referred
replaced
represented regulated
S
supervised scheduled sold
suggested screened solved
selected
simplified
steered
supplied
served
streamlined studied
systematized T
tracked
taught
transcribed tested
trained
traced
translated
U
utilized updated
V
vended
W
wrote won
Composing Employment History/ Work
Experience Section
While writing the past experience section, you can use headings that will give an
impressive look to your resume. I am repeating impressive here. You can search word
impressive on any Thesaurus and see how other words could be used.
Some examples of headings which you can use are: Professional Empiricism or
History of Professional Experience. Avoid using headingsas work history or
employment history. These headings should be avoided as they are not impressive and
do not give a professional outlook to your resume. They have been used too much.
In order to make the employer reading your resume interested, categorize the previous job
experiences in a reverse chronological arrangement. You should include detailed
descriptions about the recent work positions first, but make sure you summarize the
information regarding previous work experiences.
You can also opt to write a brief statement regarding your past work experiences using
descriptive words. Decide it yourself what aspect of your previous work you want to bring
attention to, the name of organizations you have worked with in the past or the assigned
job label. The feature you want to emphasize should be noted first followed by the next
feature of your work experience.
Example:
e-Business Manager- Bells Software Inc., California
OR
Bells Software Inc., California - e-Business Manager
In this section, you should list dates of employment, company or organization name, your
job title, details regarding your job position. Also include any training courses, specialized
skills, internships or volunteering work undertaken during your past job experiences.
Composing Your Educational
Achievements Section
Your educational achievements section plays a significant part in relaying your intellectual
brilliance to your prospective employer. If you go about it smartly, it can leave a lasting
impact on the reader. It is advisable to follow the reverse chronological pattern when you
are working on this section.
Start by listing your most recently completed degree or courses first, followed by relevant
diplomas, certificates or educational training courses. Remember to mention the dates
associated with your degree and programs as well. Include your current status on the
educational front as well, so that your prospective employer has all the relevant details
regarding your academic qualification.
Apart from these basics, briefly show the undertaken majors and add on any distinctions
or awards received. Do not go into too much detail when writing the educational section
and remember that listing is a better approach than detailed explanation of your degree
and courses.
If you want to highlight some key academic features, you can mention them in bold
characters to make them stand out. Keeping your ultimate goal in mind. Highlight the
courses which you think are relevant to the job position you are currently seeking.
You can also include a separate section for your recommendations and awards, which will
add on to the uniqueness of your resume. However, keep in mind that you should always
quote the sources of any recommendations, achievements or awards that you mention.
Composing Professional Coalition Section
In this section, you have the opportunity to highlight your professional expertise through
your contacts. It should contain information regarding any friendly associations you have
been particularly those having recognition in your professional line.
You should especially try to shed light on areas which are related to the current job
position you are interested in, as this might impress the employer even more. Additionally,
highlight any on record community efforts or participation in any commonwealth issues.
List all the necessary details regarding your participation in any such activity. This will
give your resume a more all rounded look. However, be careful and avoid including
details regarding involvement in political issues or matters, as this may increase your
chances of getting judged negatively by your prospective employer.
You should also give a detailed account of your potentials in certain areas which you think
might be helpful in making your resume unique. For example, you may include instances
of your participation in issues related to uplifting the status of women or minorities on
different fronts. Examples such as these give your resume an extra oomph factor by
communicating a good social image to the reader. However, it is better that all this should
be related to IT and Networking field in which you are expert.
Composing Advertisement/ Publication
Section
If you have any work experience in the publication area, you have a pretty good chance at
leaving a lasting impression on your employer. This will give you an edge which will
make you stand out among other candidates. Include the material that has been published
along with quality comments and analysis related to your work.
You should be brief and only highlight the most impressive piece of work. Including
mediocre pieces will leave an unsatisfactory impression on the reader. If you have a lot of
brownie points regarding your publication work, summarize them briefly.
Section Defining Your Personal Interests
This section requires you to tread very carefully due to which you should only include this
section if you have adequate experience with job positions. In most instances, this section
seems largely irrelevant, but through concise structuring, you can use it as a tool to
enhance your resume.
If you have any interests and leisure activities which correlate to the job position you are
currently seeking, include them in this section. This could help your prospective employer
decide that you are indeed the right person for the job at hand. If you believe that your
personal interests are not in sync with the job at hand, you can skip this section altogether.
Keep in mind that your resume should be concise and relevant. Therefore, there isnt any
harm in removing this section from it.
For example:
An IT professional might showcase his suitability for a job by including the use of any
recently developed software. This would definitely grab the employers attention, and
highlight his interest and ability toward handling different software programs.
Composing References Section
The final part of your resume is about providing references, which may be included in a
section titled Resume On Hand or References available on request.
References are extremely important as they lend an air of credibility to your application.
Most job applicants do not provide references due to which their resumes fail to leave a
lasting impact on the reader. A renowned name in the references section makes a resume
stand out and gains the applicant a subconscious favor in the readers mind.
Keep in mind that references are extremely important. If you do not include relevant
references in your resume, the employer will not hesitate to ask you to provide the
references whenever they feel the need. List a few solid references on a separate paper,
and provide these contacts to your prospective employers whenever they ask you for them.
Composing A Resume That Provides A
High Aesthetic Value
Apart from the content, devote some time to developing your resumes aesthetic appeal as
well. It should be impressive and well written to leave an impact on the reader as it has
been stated earlier. However, remember that your resume is a reflection of your
professional and personal qualities and its extremely important to make it perfect it from
every angle.
A resume that is pleasing to the eye portrays that the applicant has good presentation skills
which counts as an automatic plus point in the mind of the reader. The previous sections
have focused on the basic features of the resume, but this section deals with much finer
details, which will help your resume achieve your set standard of perfection.
By keeping these few points in mind, you can accomplish this objective:
The body of your resume should be flawless and synchronized
The resume should not be complicated and should be extremely easy to read. Your
resume should make use of understandable words and phrases. Avoid ambiguous
descriptions.
It should maintain a good balance between all the different aspects of your personal and
professional, and educational details that you wish to exhibit.
Your resume should not be crowded and should have clearly defined spaces in-between
sections
Your sections should include all the details in a concise manner. Do not go for irrelevant
wordy explanations of your achievements and accomplishments. No one likes a pompous
braggart.
You should opt for a simple yet impressive layout for your resume. Avoid use of
underlining, bolding and italics. You can use these tools when you want to highlight some
aspects of your resume. Make your resume free of any errors, which includes spelling
mistakes, poor grammar usage, typing errors and not using punctuations wherever
necessary. You should keep it in mind that your resume is your tool of communication
with the employer. So work hard on making it perfect and impressive for your employer.
Essential features which your resume should include:
Your full name
Residential and office address
Phone number
Email address
List of positions held
Format of your resume should be in reverse chronological order Details regarding your
education
List of completed degrees
Additional relevant information
List of positions held, should include:
Title of your position
Organization or companys name
Site address of the organization or company
The time period you spent there, in years
A summary which provides information regarding any earlier held positions Exclude
details regarding part time work experiences
The aim of your resume should be to show the employer that you are the best candidate
for the offered position. Your resume should only exhibit your best and most impressive
features, which should be composed using bold and descriptive words and phrases.
Your resume should be a combination of unique design, standardized formatting and the
right balance between different sections. Remember that the aim of your resume is to
compel the employer to call you for an interview.
Avoid using unnecessary statements which do not have an impact, eliminate any
repetitions, and use few but wise examples which cover all the details. Again, be brief and
keep your content to the point. One cannot lay enough importance on this point.
Avoid Including These Points
Weve given our fair share of time in elaborating the dos of resume writing. Its time to
pay attention to the donts now. Many job applicants include irrelevant features in their
resumes, thinking that these will give them an added advantage. However, these features
essentially land their resumes in the waste bin. Heres a list of things you should avoid
while penning down your details:
Do not put a heading of RESUME at the beginning of your resume
Avoid putting declamatory objective statements
Information regarding your salary requirements
Reasons for leaving your previous job position
Avoid mentioning names of supervisors
Addresses of previous employers References in detail
Support And Include Only The Facts In
Your Resume
Make it a habit to sell yourself honestly to the employers. Keep in mind if you drift away
from the truth, you will be the one who has to face and support all the claims about
yourself. Moreover, the resume is the first step toward landing your dream job position.
Whatever you claim in your resume, you will have to validate it in the recruitment process
that follows.
Even if dishonest details in your resume land you the first interview, it does not mean that
everything you will succeed. It is therefore better to stick to the portrayal of your actual
strengths and accomplishments.
Other Resume Samples
The field of Information Technology is extremely diverse. There are a lot of areas of
specializations in this field that have different job requirements and descriptions. The
following resumes will give you an idea about the kind of skills that specific employers
look for in certain professional roles.
IT Analyst Resume
Rachel Burton 1403, Long Island Rd., Houston, Texas- 100360, Home- 333-27004509
rachel_burton@yahoo.com
Objective
A highly proficient and experienced professional in the information technology field
looking for the position of an It analyst in an environment where I will get an opportunity
to utilize my knowledge and experience to benefit the company/organization
Qualification Summary
A result-oriented and skilled IT professional with more than 13 years of experience in the
field, excellent knowledge of analyzing programming projects and computer applications;
expert in maintaining computer applications/software, computer data, operating systems;
other Skills include:
Excellent knowledge of Programming
Excellent Project Management skills
Good Technical skills
Excellent Written and Oral communication skills
Work Experience Syntax Technologies, Houston From 2002 to present
IT Analyst
Serving the position of an IT analyst and handling all the duties and responsibilities
assigned to this position efficiently and successfully, these duties are as follows:
Mainly responsible for compiling, writing and modifying computer application programs
and software
Testing and analyzing computer application/software
Responsible for the documentation, development, maintenance and modification of the
computer applications
Responsible for writing program specifications
Providing support and help in various project management
Responsible for the database management of the applications
Responsible for providing advice to the project managers
Maintaining a good rapport with the employees and clients
Brink IT Corporation, Houston
From 1999 to 2002
IT Analyst
Worked on the position of an IT analyst and handled all the duties and responsibilities
assigned to this position efficiently, these are as follows:
Analyzed and evaluated information to prepare and plan the layouts for the computer
applications and software
Worked with the project managers and team for developing, designing and modifying
computer applications
Prepared new plans and strategies with the help of project managers and the management
to achieve the targets of the organization
Provided support to the clients and employees
Maintained a good relationship with the clients
Responsible for developing and updating installation manuals
Technical Skills
Programming Languages: C/C++, HTML, DHTML, XML OS- Windows XP/Vista,
LINUX
Tools- MS Office, Photoshop, Dreamweaver
Education Master in Computer Application from Columbia University in 1999
IT Consultant
JOHN GILBERT
3471 Sacramento St. ~ San Francisco, CA 94111
Phone: 415-435-2023 Mobile: 415.595.7822
E-mail: gilbert@earthlink.net
Objective
To contribute outstanding technical skills and strong commitment to achieving your
companys goals in an IT consulting capacity.
Profile
MBA-level IT professional with 10+ years of Information Technology experience who
provided top-notch service, set high standards, and exceeded expectations.
Highly motivated, dependable troubleshooter and problem-solver.
Customer-focused performer who is committed to quality in every task from personal
interaction with coworkers and users to high level of service provided to
company/customer.
Valued contributor who performs confidently and effectively under pressure and thrives
on challenge.
Excellent communicator and good listener.
Enthusiastic learner who quickly grasps new concepts and technical skills.
Technical Skills Certifications Network + CompTIA Networking Technologies
A+ CompTIA Software and Hardware Technician
Operating Systems/Software Applications
Windows
98/2000/XP
MS Word
MS Excel
MS PowerPoint Internet Explorer Mozilla
 Open Office
Professional Experience PC Support Specialist Solutions Center, Net.com,
Fremont, CA, 2003 to July 2004
Responded to, evaluated, and prioritized incoming phone and email requests for technical
assistance from users experiencing problems with hardware, software, networking, and
other computer-related, Web, and telecom technologies.
Provided prompt, accurate, and respectful support to users, employing high degree of
customer-service skill and technical expertise while ensuring customer satisfaction.
Took initiative to learn company internal organizational structure to optimize
problemresolution efficiency.
Applied troubleshooting techniques to verify solutions.
Contributed ideas to improve customer service and suggested ways for second-level
support to interact with customers and remain in the loop.
Frequently resolved issues with little or no supervision.
Quickly learned new tasks and rapidly resolved customer problems.
Created boilerplate/template server-maintenance documents to be sent out to users so new
documents did not need to be created each time.
Logged incoming calls and email to Solutions Center into call-tracking database.
Escalated trouble tickets to specialized staff for resolution.
Desktop Support Analyst, Diversified Software Solutions, San Francisco, CA,1993 to
2003
Served as sole desktop analyst providing technical support for 250 users in 15 satellite
offices.
Consistently delivered rapid, outstanding service and support, resulting in a high level of
customer satisfaction; kept users updated on resolutions.
Supported multiple major corporate-wide system upgrades and office relocations.
Coordinated installations for 24 network printers at 15 satellite offices.
Instructed users on new printing system.
Installed and upgraded 60+ PCs in conjunction with new host system.
Migrated company email system from cc:Mail to Lotus Notes.
Maintained and administered operating systems on IBM AS/400 server.
Assisted in configuring and rolling out PC hardware and printers for 300 users at external
company job.
Maintained up-to-date knowledge of changing technology to benefit customers.
Cited by supervisor as extremely thorough, proficient and knowledgeable about
customer base and praised for frequently volunteering for assignments above and beyond
daily job description, as well as delivering on-time, complete solutions, doing whatever it
took to get the job done, keeping coworkers and management well informed, offering
suggestions to improve teams efficiency, and providing expedient resolutions to user
problems.
Saved travel time to remote location office several hours away and quickly solved user
problem by deploying new remote-control software package to resolve/diagnose user
issue.
Engineering Associate, Diversified Software Solutions, San Francisco, CA,1990 to
1993
Administered, managed, and monitored contract process.
Earned company award for efforts to recover $12K in project overbilling. Played key
role on project teams for company LAN and billing project.
Education Master in Business Administration with a concentration in Management
Information Systems, San Jose State University, San Jose, CA
Bachelor of Arts in Business Administration, San Jose State University, San Jose, CA
IT Project Manager
NINA SOMMERFIELD 1850 OLD TOLL ROAD MADISON, CT 06443
204.578.4684 nina.s@yahoo.com
Objective
IT Project Manager
Professional Profile
Solutions-oriented professional IT consultant who excels at managing projects,
collaborating with project teams, interfacing with clients, and deploying technology to
build successful solutions for clients.
Motivated achiever with eight years of significant, progressive experience in
informationtechnology consulting, focusing on Web-based and client/server based
applications, custom development projects, as well as customization of packaged
products; possess energy industry expertise, both Upstream and Downstream.
Experienced project manager who has successfully led large project teams of 10+ people
from requirements-gathering through to implementation and support.
Competent technical guru with seven years of hands-on development experience.
Dedicated, self-motivated achiever who is committed to success and adept at juggling
multiple tasks in a high-pressured environment.
Solid communicator with exceptional team-building skills.
Strong problem-solver who can design solutions and assist developers with issues.
Technical Skills
HTML
Moas Java-based Language PowerBuilder
Oracle
Sybase
Sybase SQL Anywhere Sybase SQL Remote
Lotus Notes
Java
ASP
Documentum
Plumtree Portals
Vitria Business Ware
Professional Experience
MANAGER, Worldwide Solutions, Clinton, CT, Oct. 1999 to Aug. 2004:
Effectively managed projects as described below.
Clients And Projects
Project Manager, Environmental Compliance System, Branford, Ct
Consulted on eight-month project with large development team to develop system that
allows environmental professionals at a major oil and gas company to better manage their
legal environmental compliance requirements and individual tasks required for
compliance with environmental law.
Oversaw requirements-gathering and proposal, which won the follow-on work for
company.
Led a team of 10 from design to deployment.
Delivered excellent customer service and gained respect of client management and
endusers.
Successfully collaborated with environmental consulting company.
Delivered system to end-users with positive results.
Deployed technologies that included ASP, Documentum, Oracle, Plumtree
Portals and Vitria BusinessWare as middleware.
Team Lead and Lead Developer, Auction Web Site, New York, Ny
Utilizing such technologies as Moai 3.0 and 3.2 Auction Software [using HTML and
Java], MS SQLServer, and Mercury Interactives LoadRunner for load testing, built
business-to-business auction marketplace for trading bank loans, trade claims, and
sovereign trade debt for a financial services client.
Collaborated with and guided team through development and testing effort. Planned
and organized testing, load testing, and performance tuning.
Project Manager and Lead Developer, Food Service Management System, Madison,
Ct
Consulted on all-inclusive food-service system, including real-time inventory
management, grocery orders from vendors, recipe and menu management, and point-
ofsale of finished meals; employed packaged applications, including Micros point-of-sale
and CBORDs food-management system, as well as PowerBuilder 4.0, Sybase Database,
Sybase SQLAnywhere, Sybase SQL Remote for custom work.
Organized and managed rollout of system to initial deployment location. Exercised
significant on-the-spot issue management and end-user support to brief
Colonel-in-charge on deployment status.
Remotely integrated all issues, code fixes, and releases into deployment. Organized and
delivered all end-user training.
Managed team of 10 through development, unit testing, and system integration testing.
Oversaw quality assurance of all custom applications and custom interfaces.
Contributed to development effort and served as key technical resource for developers.
Team Lead/Lead Developer, Multi-Location Service Provider, Branford, Ct
Participated on large team developing an all-encompassing management system designed
to handle all business aspects for a death-care service provider, including employee
maintenance and time entry, customer maintenance, service contracts, and inventory.
 Directed Contract Management team from testing through maintenance and Contract
Acquisition team from requirements through development.
Designed and developed employee maintenance and time reporting.
Managed teams through code releases.
Oversaw quality assurance of code releases; handled end-user questions; researched and
resolved issues.
Deployed technologies including PowerBuilder 5.0, SQLAnywhere, and Sybase
Database.
Team Lead and Developer, Major Natural Gas Corporation, Clinton, Ct
Contributed to large team developing and then supporting a gas nominations application
using technologies that included PowerBuilder 2.0, 3.0, Sybase SQL 10.0, and Lotus
Notes.
Designed, coded, tested, deployed for production, and provided end-user support for
application.
Served as team technical support and Team Lead during testing, training, and end-user
support.
Oversaw writing and maintenance of all unit and system testing plans.
Education Bachelor of Business Administration in Management Information Systems,
The University of Connecticut, Storrs, CT, 1994.
The Significance of Writing Cover Letters
Your resume or CV should always be accompanied by a cover letter. The cover letter is
almost as important as your resume or CV as it is the first thing your prospective employer
reads about you. Moreover it is the single piece of writing that compels the reader to go
through your resume. If it isnt well written, your prospective employer may decide not to
go through your resume. Therefore, if you dont write a good cover letter, all your resume
building efforts may go wasted.
The cover letter gives a brief introduction of the applicant. However, if you succeed in
writing an effective cover letter, the person reading it will feel compelled to call you for an
interview to know more about you. You are not physically present to give your resume,
but the cover letter will give that missing personal touch.
Below are some important points to remember while writing your cover letter. Multiple
examples have been given followed by a basic cover letter template.
Writing An Effective Cover Letter
Begin the letter by writing your contact details on the top left hand corner and the date
below that.
Jennifer Kelly
2340 Hudson Road
Austria, AS55555
(555) 555-5555
February 17, 2012
This is followed by the contact details of your prospective employer:
Mr. John Kurt
Director
ICMS Management 5222 Tombon Road New York, NY 55555
Dear Mr. John Kurt,
Opening paragraph this is probably the most important part. You have to grasp the
readers attention and clearly mention your purpose for the letter. Also mention the exact
post that you are applying for. You could use one of the following:
1. Summary of the opening
2. Title of the opening
3. Request for an opening
4. Ask about the availability of an opening.
Second Paragraph and more give enough details about yourself that will interest the
reader and give him valid reasons to call you for an interview. Include the following in an
order you prefer:
1. Education
2. Past experience
3. Are you able to work with others and/or alone? 4. What interests you the most in your
field? 5. Why are you interested in the company? 6. What positions have you previously
held?
Closing Paragraph give all your crucial details so that the employer can contact you for
an interview. It is best to also mention the time and date most suitable for your availability.
End with:
Sincerely,
Enclosure [your resume]
Lastly, sign your letter by hand.
Important Key Phrases You Can Use In
Your Cover Letter
1.Please recognize this letter as a token of my interest in
2. I have enclosed my resume with this letter to help you with your appraisal.
3. I strongly believe that my experience and qualifications are in sync with your posted job
requirements
4. I would like to mention here that. [Add relevant details]
5. My tenure at Querns was marked by significant innovation on my part which allowed
be to raise the performance standards and bring in more clients.
6. I would be extremely grateful if you could take some time out of your busy schedule to
meet me and discuss my suitability for the posted position.
7. I have the relevant skills that will enable me to be a productive part of your
organization.
8. I look forward to an opportunity to discuss my exacting skill set for this position with
you.
9. Hoping to receive an affirmative reply from your side.
10. This is in response to the advertisement you placed in the Daily Times on June 15,
2006
11. It will become evident through my attached resume that my prior experience and
achievements are a good match for the posted position.
Cover Letter Template
Here is a cover letter template to help you get started with the cover writing process.
Simply fill in the blanks and use this letter until you are ready to mold it in accordance
with your requirements. It entails all the necessary details that are an important part of any
cover letter.
Your name
Your mailing address
Your City, state, and zip Your Telephone number(s) Your Email address
Todays date
Your addressees full name Their professional title The Organization name Their mailing
address Their City, state and zip
Dear Mr. [full name here] or Ms. [full name here] Start the letter off with a statement that
creates an immediate impact on the reader. After doing so, briefly describe the position
that you are applying for.
The second part of the letter should focus on the job at hand and your suitability for it. Use
one to two small paragraphs to elaborate on your skill set that makes you the optimum
match for your job. Dont repeat your resume; rather come up with powerful statements
that will force the reader to go over your resume.
Be very careful while writing your final paragraph. It should suggest that you are willing
to take action for the posted position. You can take on a proactive stance by mentioning
that you will call the reader up to arrange an interview. On the other hand, if your think
that it is too direct, you can convey you willingness with a statement such as I look
forward to a response from your side. If you want to leave the contact part to them, make
sure that they have the relevant information to contact you.
Always finish your letter with:
Yours truly, or sincerely yours,
Your signatures
Your name [typed]
Enclosure [you can type in resume after Enclosure, or leave it blank]
Conclusion
Once you have gone through the details included in this book, you are equipped with all
that you need to know to create a wonderful resume that is the perfect portrayal of your
qualifications. This will enable you to take a step ahead towards achieving your dream
job.
If you succeed in task of creating a lasting impression through your resume, you will
definitely get that interview call in which you will have the opportunity to impress your
prospective employer. Therefore, the task of coming up with the perfect resume is
extremely important and can do wonders for your professional life.
Our part was to make you perfect in writing your resume and cover letter for IT job
positions. The rest is partially played by luck and partially by your ability to understand
the essence of this ebook and in implementing it.
I wish you the best of luck with your professional endeavors.