Performance & Development Plan FY 2015/16

Team Members Team Members

Name Position

Managers Name Managers Position

End of Year review

Mid-Year review date date

Overview
Our Annual Performance Cycle comprises a mid-year and end of year performance review that involves a self and manager rating. This
Performance & Development Plan incorporates:
KPIs page 1
Success Profile Capabilities page 3
Group Values page 5
Development Plan page 7
Overall Performance Rating & Comments page 8
Signof page 9

1. KPIs

Outline the KPIs that need to be delivered by the Team Member. These KPIs should follow the SMART principle (Specific; Measurable;
Achievable; Relevant: Time-bound) and describe the overall contribution the Team Member will make once the objective is delivered. Please
refer to the KPI Performance Framework resources on BASIL for additional guidelines.

Rating Scale
1 Behind Expectations: Has not achieved what was expected by this point in time
2 In Line with Expectations: Has achieved everything that was expected by this point in time. This is the case even for changed
circumstances where projects or activities
may have been delayed.
3 Exceeds Expectations: Has gone above and beyond what was expected and has achieved exceptional results.
TNTR Too New to Rate: This
rating would generally be used if the probation period finished within the last month.

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KPIs Mid-Year Performance Review End of Year Performance Review
Ratin Comments Ratin Comments
g g
Safety

Safety incidents logged within 24 hours

LTFR < LY

Safety Audits 90% +

People

Engagement Score better than LY

CSM/ IM and personal training plans in place

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Financial & Business Improvement

Store Operating Budget Achieved

Store EBITDA Budget Achieved

Total stock adjustment achieved

Stocktake audit + 90%

Wages achieved to % of sales budget

Conversion increase of +1% LFL

Customer

NPS > on LY or better than brand

Swipe Rates > LY

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KPI Overall Average Rating (TNTR equals 0)
(transfer score to Overall Performance Rating table
on page 8) [Total of all ratings Number of KPIs] [Total of all ratings Number of KPIs]

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2. Success Profile Capabilities

Our Success Profile Framework serves as the foundation for all people practices. There is a Success Profile for each Band that outlines the
capabilities and high performance descriptors that form the basis for the capability review within your mid-year and end of year performance
review. The details of the capability measure within your band are available on Basil at http://basil.sul.local/Team-
Centre/SuccessProfileFramework/home.aspx . Please include these details in the table below in preparation for your reviews.

Rating Scale
1 Behind Expectations: Has not achieved what was expected by this point in time
2 In Line with Expectations: Has achieved everything that was expected by this point in time. This is the case even for changed
circumstances where projects or activities
may have been delayed.
3 Exceeds Expectations: Has gone above and beyond what was expected and has achieved exceptional results.
TNTR Too New to Rate: This
rating would generally be used if the probation period finished within the last month.

Success Profile Capability and Measure Mid-Year Performance Review End of year Performance Review

Ratin Comments Ratin Comments

g g
Strategy/Planning (Bands 1-6)

Accountability & Decision Making (Bands 1-7)

Customer Centric (Bands 1-7)

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Change (Bands 1-7)

Developing Others (Bands 1-5)

Commercial / Business Focus (Bands 1-7)

Building Relationships (Bands 1-7)

Collaboration (Bands 1-7)

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Building Capability (Bands 1-2 and 3, 4, 5 Managers)

Communication / Influence (Bands 1-7)

Capabilities Overall Average Rating

(average of ratings for all capabilities. TNTR equals
0) [Total of all ratings Number of [Total of all ratings Number of
(transfer score to Overall Performance Rating table Capabilities] Capabilities]
on page 8)

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3. Group Values

Rating Scale
1 Rarely: Behaviour at work does not support this value. Only on rare occasions would behavior be in line with this value.
2 Often: The behavior is displayed most of the time, however on the odd occasion this may not always be in this with this value.
3 Consistently: This behavior is consistently displayed in everything that is done.
TNTR Too New to Rate: This
rating would generally be used if the probation period finished within the last month.

Values and Measure Mid-Year Performance Review End of Year Performance Review
Ratin Comments Ratin Comments
g g
Passion

We create an environment in which we share our

passion for what we do, and our contributions and
successes are recognised. This means we:
Show enthusiasm and take pride in all that we
do
Recognise others' contribution and celebrate
success
Strive to exceed our customers expectations
Are results oriented and care intensely about
our Companys success
Embrace and drive the change necessary to be
successful
Openness

We are committed to open and constructive

communication. This means we:
Share information and collaborate for better
solutions
Listen openly and respect others opinions
Have the hard conversations and ofer
constructive solutions
Explain expectations and confirm
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 understanding
Value the skills, strengths and perspectives of
our diverse team
Integrity

We act with honesty and we deliver on our

commitments. This means we:
Maintain confidentiality
Always give 100%
Accept responsibility for our actions
Maintain the highest ethical standards
Respect each other and work together
Care

We value our team, our customers, our trade

partners and the communities in which we
operate.
This means we:
Ensure our business is safe for everyone
Are supportive of each other and treat
everyone fairly
Consider the impacts of our actions
Foster personal growth
Demonstrate trust in and empowerment of the
team

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Discipline

We commit to the plan, resource efectively and

follow the agreed processes and standards. This
means we:
Act on opportunities and take calculated risks
Make decisions based on facts and experience
Focus on the agreed priorities
Monitor progress, learn from our mistakes and
take action
Focus on value and practical solutions
Values Overall Average Rating
(average of ratings for all values. TNTR equals 0)
(transfer score to Overall Performance Rating table [Total of all ratings Number of Values] [Total of all ratings Number of Values]
on page 8)

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Development Plan
Consider where you may benefit from development to either build your knowledge, skill or experience around job specific competencies and
your Success Profile capabilities.

Development Area Actions & Outcomes Planned completion date

Career Aspirations
The opportunity to develop and continue to grow and learn is an important part of your role at Super Retail Group. Please take the time to
consider what your career aspirations are and write these in the following space. Please consider what your desired next role may be, and your
mobility (ie willingness to move)? Please specify any restrictions you may have around this.

Career aspirations with the company for the next 12 Career aspirations with the company over the longer term (3-5
months (including desired next role) years)

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Overall Development Comments

Managers Comments (Overall performance/highlights etc.):

Mid-Year Performance Review End of Year Performance Review

Team Members Comments (Overall performance/highlights etc.):

Mid-Year Performance Review End of Year Performance Review

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Overall Performance Rating
Scores are to be inserted from the review section KPIS on page 3, Capabilities on page 6 & Values on page 9 into this calculation table.
Performance Performanc Mid-Year Performance Review End of Year Performance Review
criteria e Average Rating for Weighted Rating Average Rating for Weighted Rating
Weighting Performance Criteria Performance Criteria from
(= PW x OR) (= PW x OR)
(PW) from review sections on review sections on pages
pages 3, 6 & 9 (OR)
3, 6 & 9 (OR)
KPIs 0.4 x
Capabilities 0.3 x
Group Values 0.3 x
Overall Rating
(=sum above (=sum above
weighted ratings) weighted ratings)
Overall
Performance
Inconsistent (01.5)
Good (1.62.3)
High (2.43)

Mid-Year Review
Team Members Dat
Signature e
Dat
Managers Signature e

End of Year Review

Team Members Dat
Signature e
Dat
Managers Signature e

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