Nick North

Denver, Colorado

Education
University of the People January 2016-Present
Pasadena, California In Progress
BS Computer Science
GPA Not yet available
Online Program

Professional Experience
Self-Employed January 2016-Present
Denver, Colorado
Contract Courier/Driver for Numerous Platforms
Passenger transportation for both Lyft and Uber
B2B and residential package transportation for Time Courier
Residential food delivery for CSPH, LLC and JARINC, LTD via WRKR Solutions, INC
Worked position as-needed, based on other employment
CO Secretary of State Trade Name: 'Nicolas North' (ID#: 20161109753)
Winn Winn Research, LLC February 2016-April 2017
Denver, Colorado
Remote Product/Tech Support Specialist for Intuit Turbo Tax
Contracted with Winn Winn Research, LLC on short term assignment to Intuit
Interacted with clients via phone and video focusing on tax related, data, and product questions
Researched, analyzed and determined an appropriate course of action for clients
Acted as a technical resource, assisting customers to resolve device and equipment problems
Provided support via phone and SmartLook one-way video and screen share technology

Call 720.937.9542 or Email nicknorth@gmx.us

On the web at bit.ly/MrNorth
Eastridge Workforce Solutions September 2016-January 2017
Denver, Colorado
Community Associate for Lyft, Denver
Contracted with Eastridge Workforce Solutions on short term assignment to Lyft
Consistently closed six figures worth of Lyft-Hertz TNC vehicle rental contracts monthly
Assisted in growing Lyft-Hertz Express Drive fleet by 75%+ during four month tenure
Researched/synced contracts and accounts between Hertz and Lyft databases
Provided account and technical support to active drivers, on-boarded new drivers to Denver fleet
Lyft, Denver July 2016-January 2017
Denver, Colorado
Brand Ambassador
Staffed promotional and street team events at a diverse range of venues city wide
Performed front line demographic and marketing research and reported to local marketing team
A top producer of new rider accounts, driver applicant referrals, and corporate partnership leads
Farrell North Design Projects November 2014-August 2016
Denver, Colorado
Site Supervisor
Coordinated with ownership, clients and subcontractors in the completion of high-end remodels
Completed on-site design changes per client/management request
Supervised job site crews of two to four individuals
Assisted in consultation and bidding, as well as back-end office work and records keeping
General carpenter's assistant duties
Marlowes (PVI, Inc) April 2014-November 2014
Denver, Colorado
FOH Manager
Oversaw all facets of FOH operations, including 350 seats and a staff of approximately 50
Executed simultaneous private dining events for groups of up to 200, as well as off-site events
Liaison to the Denver Downtown Partnership, Visit Denver MAC, and local hotel concierge desks
Assisted in organizing/running staff meetings, marketing, scheduling, training, HR, and posting

Call 720.937.9542 or Email nicknorth@gmx.us

On the web at bit.ly/MrNorth
Lalas Wine Bar & Pizzeria (PVI, Inc) March 2013-April 2014
Denver, Colorado
Trainer/Supervisor
Provided a fine dining experience in a casual setting, serving Italian cuisine, craft meats & cheeses
As a bartender, served classic and custom cocktails, alongside a rolling list of ~75 wines
As a trainer, trained new servers on service style procedures, and basic wine education
As a supervisor, oversaw shift operations and accounting on an as needed basis, crews of 8-15
Reviewed on Yelp, available at https://bit.ly/nickatlalas
Mile High Pedicabs September 2010-April 2012
Denver, Colorado
Pedicab Driver
Provided entertaining, safe, and novel transportation to convention goers, tourists and Denver locals
Responsible for sales of rides to a diverse demographic range
Executed responsibilities under chaotic and often hazardous situations with a perfect safety record
Coordinated with local police and security on numerous safety and right-of-way matters
US Census Bureau (US DOC) April 2010-August 2010
Denver, Colorado
Enumerator
Completed 3 separate operations: NRFU, NRFU-RC, NRFU-VDC
Responsible for Census Survey Non-Response Follow-Up
Educated members of the public about the mission and importance of the US Census Bureau
Worked heavily with the community in investigating the status of non-responsive or unoccupied
residences
J. W. Marriott at Cherry Creek North January 2007-January 2008
Denver, Colorado
Server/Bartender
Performed fine table and bar service for high-end private parties
During table service, worked equally well as a front and back server
Tended bar for weddings, business meetings, private dinners and other events
Provided event set-up and strike

Call 720.937.9542 or Email nicknorth@gmx.us

On the web at bit.ly/MrNorth
Brown Palace Hotel & Spa July 2009-January 2010
Denver, Colorado July 2006-January 2008
Server/Bartender
Provided fine table and bar service to banquet guests of the hotel for a diverse range of events
Worked as a server and bartender in the Ship Tavern, maintaining a large, regular clientele
Performed set-up and service for high-end private dining functions
Coordinated with hotel management regarding the service needs of arriving in-house guests

Volunteer Experience
Lead Volunteer, Makimbilio 2015-Present
CAP/PABSS Program Volunteer, Disability Law Colorado 2014-Present
Campaign Manager, Tiffany Rice for Denver City Council At-Large 2011
WM/CEO, East Denver Lodge #160 A.F.&A.M. 2009-2010
Field Team Volunteer, Penfield Tate for Mayor of Denver 2003
Field Team Volunteer, Mike Feeley for Congress 2002

Skills
10+ years experience as an FOH trainer and crew leader
Seasoned hospitality professional taught to provide Four Star/Four Diamond service at high volume
Nationally qualified public speaker (AFA-NIET 2010, University of Wisconsin, Eau Claire)

Portfolios, Profiles & Reviews

Github portfolio: github.com/conorth
LinkedIn Profile: linkedin.com/in/conorth
Reviewed on Yelp: bit.ly/nickatlalas

References available upon request.

Call 720.937.9542 or Email nicknorth@gmx.us

On the web at bit.ly/MrNorth