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Journal of Marketing
Vol. 52 (July 1988), 75-83. Gray Markets / 75
amguities in what is legal or not
of the shadow system (i.e., what is legal vs. illegal) feit goods are a clear violation of the trademark own-
can vary across time or across jurisdictions. For ex- er's rights in that the products are not genuine and do
ample, gambling is completely outlawed in many not originate from the trademark owner. Hence trans-
communities and hence may be in the category of ser- actions involving counterfeit products are strictly
vices that are illegal for general consumption. Else- shadow marketing transactions because the product is
where gambling is allowed in some limited form, such illegal. Such goods are clearly subject to the provi-
as state lotteries, and in those situations it is a service sions of the Lanham Act covering trademark infringe-
provided within the legitimate marketing system. The ment. If the trademark is listed on the Federal Reg-
delineation of the shadow system is not clear because ister, any counterfeit goods entering the United States
of ambiguities in definitions of legality that create gray can be seized by U.S. Customs and destroyed. In the
areas between the legitimate marketing system and the case of parallel importation, the product itself is a
shadow marketing system. These ambiguities are often genuine trademarked product. The question of the le-
due to contradictory definitions of legal and illegal gitimacy of gray marketing does not involve the le-
distribution practices. One such gray area has arisen gality of the products, but the legality of the means
as a result of parallel importation of trademarked by which the products are distributed.
products. As a result, parallel importing is commonly Many of the cases discussed in the context of gray
called gray marketing. marketing involve manufacturers as the trademark
Gray marketing involves the selling of trade- owners. However, trademaric ownership can reside with
marked products through channels of distribution that other channel members (e.g., a distributor or a retailer
are not authorized by the trademark holder. It can in- like Sears). Whether the owner of a trademark is the
volve unauthorized distribution of goods either within actual manufacturer, a licensed producer, a distribu-
a market or across markets. Gray marketing occurs tor, a retailer, or other channel member is not im-
within a market when manufacturer-authorized chan- portant: gray marketing can affect any trademark owner.
nel members sell trademarked goods to unauthorized
channel members who then distribute the goods to
consumers within the same market. This practice is Why Do Gray Markets Develop?
labeled "channel flow diversion" by Lowe and Rubin
(1986). For example, quantity discounts may moti- Three conditions are necessary for gray markets to de-
vate certain dealers to enter the gray market because velop. One is that the product(s) must be available in
they can purchase larger quantities of a product than other markets (e.g., internationally). Gray marketers
they need and can sell the extra units at a profit through must have a source of supply. This condition is readily
gray market channels. This occurred recently in the met in today's rapidly homogenizing global markets.
personal computer market when IBM was offering 30 The second condition is that trade barriers (tariffs,
to 40% discounts on quantity purchases of its products transportation costs, legal restrictions, etc.) must be
(Ramirez 1985). low enough that parallel importers can move the prod-
When gray marketing occurs across markets it is uct(s) from one market to another. The legal status of
typically in an international setting, hence the term parallel importation activities is the focus of cases cur-
"parallel importing." Parallel importation arises when rently being considered by the Supreme Court. At
trademarked products arrive in American retail outlets present, the barriers are low enough that parallel im-
after being imported into the United States by unau- portation is common. The third condition is that price
thorized distributors. Manufacturers often produce and differentials among various markets must be great
sell products in more than one country and establish enough to provide the basic motivation for gray mar-
a network of authorized dealers in each country. Par- keting. Such price differentials arise for various rea-
allel importing occurs when goods intended for one sons, including currency exchange rates, differences
country are diverted into an unauthorized distribution in demand, and segmentation strategies that may be
network which then imports the goods into another adopted by marketing managers.
country (Maskulka and Gulas 1987). The lawsuits we The fluctuating values of currencies among coun-
discuss subsequently all involve parallel importing sit- tries often produce large differences in prices for goods
uations, but the term "gray marketing" includes both across markets. Parallel importers can take advantage
parallel importation and channel flow diversion within of changes in exchange rates by purchasing products
markets. in markets with weak currencies and selling them in
Gray marketing is not the selling of counterfeit markets with strong currencies. One reason parallel
products. Counterfeit products have received wide at- importing to the United States was particularly prof-
tention in the press lately and the problem seems to itable in recent years was the strength of the U.S. dol-
be expanding (Bamossy and Scammon 1985; Cavusgil, lar. For example, gray marketers could purchase Dur-
Sikora, and Weinstein 1986; Cohen 1986). Counter- acell batteries produced by a Belgian subsidiary, import
Gray Markets / 77
ated by Cohen (1986), who traces the development of er's control whenever they are in the United States.
trademark protection as it relates to the distribution
decisions made by firms. A trademark's "sponsor-
ship" function is discussed as indicating that:
Adjudicating Institutions
Trademark owners seeking to have parallel imports
. . . goods . . . emanate from the same maker, or barred have three options. They can make an appeal
"have reached the consumer through the same chan-
nels as certain other goods that have given the con- to the United States Customs Service or to the Inter-
sumer satisfaction before" (Schechter 1927). national Trade Commission, or can sue in federal court.
As Cohen points out, it is up to the trademark owner United States Customs Service
to protect its trademark by actively monitoring the
Section 526 of the Tariff Act of 1930 bars the im-
marketplace to ensure that its trademark is not mis-
portation of goods bearing a trademark owned by a
used.
United States citizen without that person's consent,
Three different theories in trademark law have been
provided the trademark is registered and recorded with
applied to parallel importation cases in the United
the U.S. Customs Service for import protection. A
States: (1) universality or trade identity, (2) exhaus-
product with a copied or simulated trademark can be
tion, and (3) tenritoriality (Wilson 1985). The fate of
excluded under Section 42 of the Lanham Act. These
gray marketing practices will be determined by which
two statutes seemingly protect domestic trademark
of these theories prevails. As the following discussion
holders from gray market imports, but the 1972 Cus-
demonstrates, these theories are not applied consis-
toms Service regulations interpreting and implement-
tently.
ing Section 526 provide for some exceptions that lessen
Universality trademark holders' ability to exclude gray market
products. These crucial exceptions arise
Under the theory of universality or trade identity, a
trademark is seen only as an indication of the source if the foreign and U.S. trademarks are owned
or origin of the product. This theory does not rec- by the same person or business entity,
ognize the additional functions of a trademark men- if the foreign and domestic trademark owners
tioned before. If the courts apply this theory, gray are parent and subsidiary companies or subject
marketing practices will be allowed to continue be- to conunon ownership or control, or
cause the origin of the product remains the same re-
gardless of the specific route of the product through if the imported goods have a trademark autho-
the channel of distribution. Because there is no at- rized by the U.S. trademark owner (19 C.F.R.
tempt to falsify the origins of the product and the good 133.21).
is a genuine, legally trademarked product, under this Should any of these conditions apply, as they usually
theory no illegality has occurred. do in the case of parallel imports, the imported prod-
ucts will be allowed entry by the U.S. Customs Ser-
Exhaustion vice. The domestic trademark holder then must pursue
Under the theory of exhaustion, a trademark owner one of the other two routes to block them. These Cus-
relinquishes all rights after a product has been sold toms Service exceptions to the broad protection of-
for the first time (e.g., to a licensee or channel mem- fered under Section 526 are the major legal issues in
ber). If this theory is applied, gray marketing prac- the recent gray market cases.
tices will be allowed to continue because the trade-
mark owner's rights cease after the product leaves its International Trade Commission
control. Regardless of the route the product takes Section 337(a) of the Tariff Act of 1930 provides that
through distribution channels, the product remains a plaintiff may seek relief from the Intemational Trade
genuine and therefore nothing illegal has taken place. Commission (ITC) from acts of unfair competition in
the importation of goods. A U.S. trademark owner
Territoriality can file a petition with the ITC seeking to have the
The theory of territoriality holds that a trademark is importation of goods stopped because such importa-
effective only in the country in which it is registered. tion injures a domestic industry. The ITC is concerned
Under the theory of territoriality, the United States only when the importation in question will substan-
trademark owner can stop gray marketing practices tially harm or lessen competition within an industry.
because owning the trademark in the United States af- Hence a plaintiff must prove injury to its industry, not
fords the right to control the trademark's distribution. just to itself. The ITC can issue two kinds of rulings:
Hence, products imported into the United States bear- an exclusion order, which prohibits importation of all
ing that trademark would be under the trademark own- infringing goods, and a cease and desist order, which
Gray Markets / 79
panies of common ownership were exempt from pro- advertising expenditures for the dolls and associated
tection. Masel appealed and the Second Circuit Court products had made tbe Cabbage Patch Kids trademark
of Appeals set aside the injunction on the ground that famous and the public associated Coleco as tbe source
the district court did not have proof of actual con- for the dolls in tbe United States. The foreign-made
sumer confusion to support its conclusion. BHMC, dolls ". . are materially different from tbe Coleco
now called Osawa & Co., went to another district court CPK dolls witb Englisb language papers" (Original
in New York and presented the same arguments but Appalachian Artworks v. Granada Electronics 1986,
with substantial evidence that the gray market goods p. 933) and because tbe contract with tbe foreign li-
had caused consumer confusion and that such goods censee specified tbat sucb dolls were to be sold only
had damaged its sales and caused extra expense for in a specific territory outside tbe U.S., tbe district court
the authorized dealers. That district court ruled in fa- issued a permanent injunction barring furtber impor-
vor of Osawa, saying that there was ample evidence tation of tbe foreign dolls. Thus, OAA and its U.S.
of damage to the Mamiya trademark by gray market- licensee, Coleco, could prevent tbe importation of gray
ers and that their activities should be curtailed. The market goods.
judge adopted the principle of territoriality and spec-
ified that within a particular country a trademark may Coalition to Preserve the Integrity of American
develop its own goodwill separate from that devel- Trademarks (COPIAT) v. U.S. (1986). Tbe Court of
oped in another country {Osawa & Company \. B & Appeals, District of Columbia Circuit, overturned a
H Photo, Tri State Inc. and John Does 1-10 (1984), ruling by tbe D. C. District Court. Tbe case was brought
p. 1171-4). by COPIAT, a trade association representing manu-
Vivitar Corporation v. U.S. (1985). Another ap- facturers and distributors of a variety of trademarked
proach was used by Vivitar Corporation, which filed products, and sougbt to bave tbe Customs Service
suit in the Federal Circuit Court of Appeals asking probibited from enforcing its current regulations on
that the Customs Service be required to bar importa- parallel imports (i.e., allowing tbeir entry into the
tion of any goods with a domestically registered trade- U.S.). COPIAT charged tbat tbe Customs Service's
mark unless the trademark owner bad given written 1972 regulations, wbicb effectively permitted gray
consent. This issue had gone before the Court of In- market goods to enter tbe U.S. over tbe protests of
ternational Trade (CIT), which had upheld the Cus- tbe domestic trademark owners, were not a valid
tom Service's regulations. Vivitar had argued that interpretation of Section 526. Tbe district court had
Customs' interpretation should be invalid because it ruled against COPIAT and supported tbe current Cus-
allowed importation of gray market goods that un- toms Service regulations.
fairly exploited the plaintiff's domestic goodwill. The In bis lengthy decision overturning the lower court
appeals court said that Vivitar could file suit in district ruling. Appeals Court Judge Silberman agreed that such
court for a ruling about the trademark issue. If Vivitar actions could properly be brougbt in federal district
won such an action. Customs would be required to court and did not need to be initiated in tbe Court of
bar the importation of such gray market goods. International Trade and tben appealed in the federal
circuit. In judging tbe validity of tbe Customs Service
Original Appalachian Art\x'orks, Inc. v. Granada regulations, tbe opinion explicitly overturned tbe lower
Electronics (1986). In July 1986 the U.S. District court's ruling and found that tbese regulations " . . .
Court, S. D. New York, ruled that the domestic owner simply cannot be squared witb Section 526 and are
of the trademark for Cabbage Patch Kids, Original thus mvalid . . . " {COPIAT v. U.S. 1986, p. 907)
Appalachian Artworks, Inc. (OAA), could prevent the " . . . because tbey do not constitute a reasonable
sale of dolls produced by a foreign licensee and sub- interpretation of Section 526" (p. 908). Tbe opinion
sequently imported into and sold in the U.S. In this reviewed tbe legislative bistory of the statute and tbe
case OAA had registered its trademark witb the Cus- interpretation of tbat bistory by tbe district court and
toms Service and its foreign licensees were named in rejected botb tbe district court's ruling in tbis case and
the application. In accordance with its regulations, the tbe otber appeals courts' rulings supporting the Cus-
Customs Service permitted the foreign-made dolls to toms Service's 1972 regulations. Tbougb refusing to
be imported and they subsequently were sold during issue tbe blanket injunction sougbt by tbe plaintiffs,
December 1984 when there was a shortage of the do- which would bave required tbe Customs Service to
mestically produced dolls made by Coleco, the exclu- stop tbe importation of all goods bearing domestically
sive U.S. manufacturer and distributor of the dolls. registered trademarks witbout tbe trademark owners'
OAA provided ample evidence of consumer confu- consent, tbe court did remand tbe case ". . . to tbe
sion and complaints based primarily on the fact that district court witb instructions to issue a declaratory
the foreign dolls came with "adoption papers" written judgment tbat tbe Customs regulations . . . are con-
in Spanish, not English. The court said Coleco's large trary to Section 526 of tbe Tariff Act of 1930 .
Gray Markets / 81
way for manufacturers to keep their authorized dis- throughout the world, thus providing gray marketers
tributors and their goodwill intact. with sources of supply. Second, for various reasons
In the case of a product originating in the United price differences among these sources of supply are
States, the manufacturer faced with a severe threat from great enough to give gray marketers a profit incentive
parallel imports may have to decide whether to con- for parallel importing. Third, the legal (and other)
tinue to market that trademarked product outside the barriers to moving products from one market to an-
United States. Developing a separate trademark for other are low enough that parallel importing is prac-
each country in which a product is sold would be an tical. The legality or illegality of parallel importing is
expensive strategy, but would offer protection against determined by the judicial system and the regulatory
parallel imports. Where the manufacturer licenses for- bodies responsible for enforcing the law. Parallel im-
eign production, however, this option is not availahle. portation has increased during the last few years and
Production options would have to be evaluated care- the courts that have ruled on cases involving disputes
fully against the magnitude of the gray market threat. about the interpretation of the law have not been con-
For the domestic trademark owner who imports a sistent in their opinions. Consequently, the rulings on
foreign-made product, the options are even more re- cases involving parallel importing disputes also have
stricted. Mounting an advertising campaign to alert not been consistent. The Supreme Court has agreed
consumers to the potential problems of buying from to hear two parallel importation cases and its ruling
an unauthorized dealer is one possibility, but it does may establish the boundary of legality by deciding
not afford much short-term relief for the authorized which of the three theories of trademark law will be
dealers suffering a decline in business. It also may not applied in future cases. Should the Court rule to up-
have enough impact to protect the domestic trademark hold the broad interpretation of Section 526 of the Tariff
owner s goodwill. The domestic trademark owner's Act, which would support the theory of territoriality,
only option may be to alert the foreign manufacturer parallel importation will be illegal. Such a ruling would
to the potential long-term problems, such as the loss agree with the COPIAT ruling of the D.C. Circuit Court
of authorized dealers willing and able to service the of Appeals. If the Court agrees with the Second Cir-
product and the corresponding loss of goodwill for the cuit Court of Appeals' decision in Olympus, the the-
trademark, and hope the manufacturer will take steps ories of universality and exhaustion would prevail and
to prevent the gray market activity. Maskulka and Gulas parallel imports would be permitted. Alternatively, the
(1987) state that manufacturers being hurt by gray Court might fashion a new theoretical resolution of
marketing have basically lost control and must reas- this problem.
sert control if they want to end gray marketing of their Marketers cope with and plan around uncertainties
products. in many areas. The uncertain legal status of parallel
imports should be settled during the upcoming Su-
preme Court session if the Court's ruling is a defin-
Conclusions itive one. Then the legal gray area in which parallel
Parallel importation of trademarked products in the imjwrts currently reside will change to black and white
United States occurs for several reasons. First, many and the boundary of shadow marketing will be more
trademarked products are available in markets clearly defined.
REFERENCES
Apollinaris Co.. Ltd. v. Scherer (1886), 27 F18 (SDNY). "How Multinationals Can Cope With Gray Market Im-
Baldo, Anthony (1985), "Score One for the Gray Market," ports," working paper. Center for Business and Economic
Forbes (February 25), 74. Research, Bradley University.
Bamossy, Gary and Debra L. Scammon (1985), "Product Coalition lo Presene the Integrity of U.S. Trademarks v. U.S.
Counterfeiting," in Advances in Consumer Research, Vol. (1986), 790 F.2d 903 ( D C . Cir.)., cert, filed. Docket No.
12, Elizabeth C. Hirschman and Morris B. Holbrook. eds. 86-625.
Ann Arbor, MI: Association for Consumer Research, 334 Coggio, Brian D., Jennifer Gordon, and Laura A. Coruzzi
-9. (1986), "The History and Present Status of Gray Goods,"
Bell & Howell: Mamiya Co. v. Masel Supply Co. Corp. (1983), Trademark Reporter. 75, 433-96.
719 F.2d 42 vacating 548 F. Supp. 1063. Cohen, Dorothy (1986), "Trademark Strategy," Journal of
A. Bourjois &Co.\. Katzel (\923), 260 U.S. 689, 275 F.2d Marketing. 50 (January), 61-74.
539 (1923). Deal, Joel (1951), Managerial Economics. New York: Pren-
Cavusgil, S. Tamer, Ed Sikora, and Robert I. Weinstein (1987), tice-Hall, Inc.
ournal
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Gray Markets / 83