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Recent changes in the workplace and the nature of work are having
profound effects on what workers need to know and produce. A critical
aspect of this change within the United States and other industrialized
countries is the rapid growth of and reliance on information technologies
(IT) to enhance performance and productivity. These changes are associ-
ated with a profound shift in our fundamental assumptions about the na-
ture of working knowledge-of what it is that needs to be known and how
workers come to know (Berryman, 1993). These shifts in knowledge
have profound implications for education-for-work and workplace learn-
ing programs. It is within these programs that workers acquire the dispo-
sitions, knowledge, and skills required in their work and how these can
be used to address the tasks and problems they confront in their work.
Assumptions about the nature of knowledge and how it is acquired and
used are reflected in the curricula, teaching and training strategies, and
assessment methods of these programs (Pratt & Associates, 1998). In
particular, beliefs of the teachers and trainers responsible for designing,
implementing, and assessing these programs influence what counts as
knowledge and how that knowledge is acquired (Clarebout & Elsen, 2001;
Clark & Peterson, 1986; Fang, 1996; Hofer & Pintrich, 1997; Pajares,
1992).
This study focuses on community college education-for-work pro-
grams (technical education) in which the use of computer technologies is
considered integral to the knowledge and skills being fostered. We refer
to this context as technology-rich environments. Community colleges have
a history of adapting and responding to societal needs and nontraditional