An Internship Report on

A STUDY ON CUSTOMER SATISFACTION OF BIOCOM NEPAL TOWARDS

WASTE MANAGEMENT & IT ORGANIC COMPOST
AT

BY
SUNIL KUMAR MAHATO
1BF15MBA64

Submitted to
VISVESVARAYA TECHNOLOGICAL UNIVERSITY BELGAUM

In partial fulfilment of the requirement for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION
Under Guidance of

INTERNAL GUIDE EXTERNAL GUIDE

Department of MBA

B.M.S College of Engineering & Mgt, Bangalore

Batch 2015-2017
1.1 INTRODUCTION OF THE INTERNSHIP

Internship undertaken at Bio-com Nepal, has provided an opportunity to analyse the real
life situations in terms of customer behavior regarding a specific product. The internship
helped in the exposure towards real business environment. It also provided an opportunity
for applying classroom learning in practice. This is because there is always the gap
between knowledge and its applications in practical situations. This internship acted as a
mode to understand the corporate culture and get insights of corporate code of behaviours
and code of conduct .since the program is carried out in a foreign

The program actually helped in identifying the buying behavior of customers ,the factors
that determines the satisfactions ,their perceptions about the product they consume. The
internship also provided knowledge about working environment of company and changes
that are to be adopted for satisfying customers needs to pull buying decisions.

TOPIC CHOSEN FOR THE STUDY