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Dontcriticize,condemnorcomplain.

Criticism is futile because it puts a person on the defensive and usually makes him strive to
justify himself.
Criticism is dangerous, because it wounds a persons precious pride, hurts his sense of
importance, and

arouses resentment.

Everybodylikesacompliment.
"Thedeepestprincipleinhumannatureisthecravingtobeappreciated.

Thereisnothingelsethatsokillstheambitionsofapersonascriticismsfromsuperiors.

Givehonestandsincereappreciation.
Appreciateother(notflattering)
AppreciationisthemostconsideratethingIhaveeverheard.
vs
Flattery(repeatwhatpeoplethinkaboutthemselves)seldomworkswith
discerningpeople.Itisshallow,selfishandinsincere.

EverymanImeetismysuperiorinsomeway,Inthat,Ilearnofhim.

Ifthereisanyonesecretofsuccess,itliesintheabilitytogettheotherperson'spoint
ofviewandseethingsfromthatpersonsangleaswellasfromyourown.

"selfexpressionisthedominantnecessityofhumannature.
First,arouseintheotherpersonaneagerwant.Hewhocandothishasthewhole
worldwithhim.Hewhocannotwalksalonelyway."

Itistheindividualwhoisnotinterestedinhisfellowmenwhohasthegreatestdifficultiesin
lifeandprovidesthegreatestinjurytoothers.Itisfromamongsuchindividualsthatall
humanfailuresspring.WhatLifeShouldMeantoYou.

Ifwewanttomakefriends,letsputourselvesouttodothingsforotherpeople
thingsthatrequiretime,energy,unselfishnessandthoughtfulness.

Thereisnothingeithergoodorbad,shakespare
Goodmanners,aremadeupofpettysacrifices.

Becomegenuinelyinterestedinotherpeople,
SMILE,

Rememberthatapersonsnameistothatpersonthe
sweetestandmostimportantsoundinanylanguage.;

Beagoodlistener.Encourageotherstotalkabout
themselves.

Talkintermsoftheotherpersonsinterests.

Maketheotherpersonfeelimportantanddoitsincerely.

YOUCANTWINANARGUMENT
AmanconvincedagainsthiswillIsofthesameopinionstill.
1.Theonlywaytogetthebestofanargumentistoavoidit.

MenmustbetaughtasifyoutaughtthemnotAndthingsunknownproposedasthingsforgot.

Youcannotteachamananything;youcanonlyhelphimtofinditwithinhimself.

Bewiserthanotherpeopleifyoucan;butdonottellthemso.

OnethingonlyIknow,andthatisthatIknownothing.

2.Showrespectfortheotherpersonsopinions.Neversay,
"You'rewrong.
3.Ifyouarewrong,admititquicklyandemphatically.
Goodmanners,aremadeupofpettysacrifices.

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