*99# : Launch Story

Dedicated to the nation on 28th August, 2014 by Honorable PM of India

Service launched with 32 Banks & 11 Telecom Service Providers

Service formerly known as NUUP (now known as *99#)

English kept as the default language for this service

Launched with Financial & Non-Financial Services

 *99# : Features

Standardised Menu for Banks and Customers

Facilitates interoperable mobile banking transactions

Capability to reach 960 million mobile phone users

Works across all handsets & GSM service providers

Works on both Basic phones as well as Smartphones

Works without GPRS and service available while roaming as well

Multilingual options (Available in 12 languages including English & Hindi)

 *99# : Benefits

Simplicity User required to just dial a short code

Convenient Simple and easy to use service

Round the Clock Availability Works 24*7*365

Real Time Transaction Immediate in nature

Language Flexibility Available in 12 languages

Easy Accessibility No internet connection required

 *99# : Ecosystem

TSP
Banks
Available across all Services
11 Telecom Service 43 Banks part of Coverage
Providers (TSPs) in service Includes 8 Services Offered
the country all 27 Public Sector Includes Banking, Available in 12
Banks and & Non-banking and languages
leading Private Value Added including English &
Sector Banks Services Hindi
 *99# : Services Offered

Fund Transfer (Mobile No. & MMID)

Financial Transactions Fund Transfer (IFSC & Account No.)
Fund Transfer (Aadhaar)

Balance Enquiry
Mini Statement
Non-Financial Transactions Request MMID
MPIN (Generate & Change)
Generate OTP

Value Added Service Query Service on Aadhaar Mapper (*99*99#)

*99# : Transaction Flow for Non-Financial
Transactions

Telco Service Provider Telecom Gateway

NUUP Server

Bank CBS Bank Server

*99# : Transaction Flow for Financial
Transactions

Telco Service Telecom

NUUP Server
Provider Gateway

Bank Server

NPCI IMPS Banks IMPS

Beneficiary
Switch Switch
Switch
(as Remitter)
 *99# : Balance Enquiry

Enter Your Option:

Welcome to NUUP
1. Balance Enquiry
Please Enter 3
2. Mini Statement
Letters of your
3. Fund Transfer -
Banks short name or
MMID
frst
4. Fund Transfer -
4 Letters of your Account
Banks
No
IFS
C 5. Fund Transfer -
Aadhaar
6. Know MMID
-
*99# SBI or
SBIN

Your available account

balance is Rs 5000.
 *99# : Mini Statement

Enter Your Option:

1. Balance Enquiry
Welcome to NUUP Please
2. Mini Statement
Enter 3 Letters of your 3. Fund Transfer - MMID
Banks short name or 4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
frst 4 Letters of your
6. Know MMID
Banks IFSC 7. Change M-PIN
8. Generate OTP

2
*99# SBI or
SBIN

Date | Cr/Dr |
Amount
01-02-14 CR
500
01-02-14 DR
500
01-02-14 CR
500
01-02-14 DR
 *99# : Know MMID

Enter Your Option:

Welcome to NUUP Please 1. Balance Enquiry
Enter 3 Letters of your 2. Mini Statement
Banks short name or 3. Fund Transfer -
frst 4 Letters of your MMID
Banks IFSC 4. Fund Transfer -
Account
No
5. Fund Transfer -
*99# Aadhaar
6. Know MMID
SBIN
6

Your MMID allotted

for the A/C No.
XXXXXX1234 is
XXXXXXX
 *99# : Generate MPIN

Enter Your Option:

Welcome to NUUP 1. Balance Enquiry
Enter
2. Mini Statement
3 Letters of your
3. Fund Transfer - MMID
Banks
4. Fund Transfer - Account
short name or frst 4
No
Letters of your
5. Fund Transfer -
Banks
Aadhaar
IFS
6. Know MMID
C
7. MPIN

*99#
SBI or
SBIN
7

[Enter MPIN] Enter Your Option:

[Enter last 6 digits of
[Reenter MPIN] 1. Generate MPIN
your card number]
separated with 2. Change MPIN
[Expiry
single space
date MMYY]
separated
with single space
7

123456 1
1111 1111
0818

Your MPIN
is
successful
ly
generated
.
 *99# : Change MPIN

Welcome to NUUP Enter Your Option:

1. Balance Enquiry
Enter 2. Mini Statement
3 Letters of your 3. Fund Transfer - MMID
4. Fund Transfer - Account No
Banks 5. Fund Transfer - Aadhaar
short name or frst 6. Know MMID
4 7. Change M-PIN
8. Generate OTP
Letters of your
Banks
IFS
C
*99# SBI or SBIN 7

[Enter old M-PIN]

Re-enter new [Last 4-digits of
Enter new M- M- PIN account number]
PIN separated with
4321
single
space

4321 1234
4567
4321

M-PIN associated
with a/c no
xxxxxxx4567
changed
successfully.
 *99# : Generate OTP

Welcome to NUUP Enter Your Option:

1. Balance Enquiry
Enter 3 Letters of 2. Mini Statement
your Banks short 3. Fund Transfer - MMID
name or frst 4 4. Fund Transfer - Account No
5. Fund Transfer - Aadhaar
Letters of your 6. Know MMID
Banks IFSC 7. Change M-PIN
8. Generate OTP
*99#
SBI or
SBIN 8

Your OTP is Enter M-PIN] [Last 4-

digits of account
123456. This is
number] separated
valid for one with single space
transaction and
for
1 hour.

1234 4567
 *99# : Funds Transfer Using Mobile No.
and MMID
Enter Your Option:
1. Balance Enquiry
2. Mini Statement
3. Fund Transfer - MMID
Welcome to NUUP 4. Fund Transfer - Account No
Enter 3 5. Fund Transfer - Aadhaar
6. Know MMID
Letters of your Banks 7. Change M-PIN
short 8. Generate OTP
name or first 4
Letters of
your Banks IFSC

SBI or SBIN 3

Enter Amount & Enter Beneficiary Mobile

remarks (optional) Enter Beneficiary No
separated with MMID
single space

AS [Amount]
[Remarks]

92403 99334657
500 rent
78 82

Want to transfer Rs Your a/c no.

500 to beneficiary
with Mobile
9911330092 and MMID
9002567
For rent
[Enter Your M-Pin] [Last 4-
digits of account number]
separated with single
space
xxxxxxx4567 is
debited for Rs. 500.00
on
16-02-2014 and a/c
linked to mobile
9911330092
credited (IMPS Ref no
212233445555)
1234 4567
 *99# : Funds Transfer Using Account
No.
and IFSC
Enter Your Option:
1. Balance Enquiry
Welcome to NUUP
Enter 3
3. Fund Transfer - MMID
Letters of your Banks
4. Fund Transfer - Account
short name or frst 4 No
Letters of your Banks 5. Fund Transfer - Aadhaar
IFSC 6. Know MMID
7. Change M-PIN
8. Generate OTP
*99# SBI or SBIN 4

Enter Amount & Enter Beneficiary

Account
remarks (optional) Enter Beneficiary IFSC
Numbe
separated with r
single space

AS [Amount]
[Remarks]

500 rent 123456789 SBIN00012

023 1

Want to transfer Rs 500 to Ex: 1234 4567

beneficiary with IFSC
SBIN000121 and Account
12345678912For rent

[Enter Your M-Pin] [Last 4-

digits of account number]
separated with single space
Y /c no. xxxxxxx4567 is
o debited for Rs. 500.00
u on
r 16-02-2014 and a/c
12345678912 credited
(IMPS Ref no
a
212233445555)
1234 4567
 *99# : Funds Transfer Using
Registered Ofice: 1001A, B Wing, 10th Floor,
The Capital, Ban ra Kurla Complex, Bandra (East), Mumbai - 400 051

Welcome to NUUP Select Option:

1 BalanceInq
Please Enter First 4 2 Mini Stmt
Letters of IFS Code of your 3 Fund Transfer-MMID
Bank to begin. 4 Fund Transfer-A/c No
For any query, contact 5 Fund Transfer-Aadhaar
your bank. Charges apply 6 Know MMID
7 Change MPIN
8 Generate OTP
9 Agent Cash Out
*99#
5

SBIN

Rs 500 to bene with Enter Amount & remarks Enter Beneficiary 12-digit
Aadhaar (optional) separated with Aadhaar
123456789012 rent single space Number

[Enter Your M-Pin] [Last 4- AS [Amount] [Remarks] Ex:123456789012

digits of account number]
separated with single space
Ex: 1234 4567

500 1234567890
1567
rent 12
7284

Your a/c no. xxxxxxx7284

is debited for Rs. 500.00
on 16-02-
2014 and a/c linked to Aadhaar
123456789012 credited
(IMPS Ref no
212233445555)
 *99# : TSPs & Supported Languages

S. Languages Short
No. Codes
1 Englis *99
Airtel Vodafone Idea h #
2 Hind *99*22#
i
3 Marath *99*28#
i
4 Gujara *99*27#
MTNL Aircel Tata ti
5 Tami *99*23#
l
6 Kannada *99*26#
7 Telug *99*24#
Reliance Uninor Videocon u
8 Punjab *99*30#
i
9 Benga *99*29#
li
10 Malayalam *99*25#
BSNL Quadrant
11 Assamese *99*31#
12 Oriy *99*32#
a
 *99# : Banks Short Code & IFSC
S. No. Bank Name Short Name IFSC
1 Allahabad Bank ALB ALLA
2 Andhra Bank ANB ANDB
3 Axis Bank AXB UTIB
4 Bank of Baroda BOB BARB
5 Bank of India BOI BKID
6 Bank of Maharashtra BOM MAHB
7 Canara Bank CNB CNRB
8 Central Bank of India CBI CBIN
9 Corporation Bank CRB CORP
10 Dena Bank DNB BKDN
11 HDFC Bank HDF HDFC
12 ICICI Bank ICI ICIC
13 IDBI Bank IDB IBKL
14 Indian Bank INB IDIB
15 Indian Overseas Bank IOB IOBA
16 ING Vysya Bank ING VYSA
17 Karur Vysya Bank KVB KVBL
18 Kotak Mahindra Bank KMB KKBK
19 Oriental Bank of Commerce OBC ORBC
20 Punjab and Sindh Bank PSB PSIB
21 Punjab National Bank PNB PUNB
 Continued
22 State Bank of Bikaner & Jaipur SBJ SBBJ
23 State Bank of Hyderabad SBH SBHY
24 State Bank of India SBI SBIN
25 State Bank of Mysore SBM SBMY
26 State Bank of Patiala SBP STBP
27 State Bank of Travancore SBT SBTR
28 Syndicate Bank SYB SYNB
29 UCO Bank UCO UCBA
30 Union Bank of India UOB UBIN
31 United Bank of India UBI UTBI
32 Vijaya Bank VJB VIJB
33 Ratnakar Bank RBL RATN
34 IndusInd Bank IIB INDB
35 Bhartiya Mahila Bank BMB BMBL
36 South Indian Bank SIB SIBL
37 Saraswat Co-op Bank SRC SRCB
38 Yes Bank YES YESB
39 NKGSB NKG NKGS
40 Janata Sahakari Bank JSB JSBP
41 DCB Bank DCB DCBL
42 Karnataka Bank KBL KARB
43 Apna Sahakari Bank APN ASBL
 *99# : Important Points to Remember

User to register mobile number with the bank

User to keep the beneficiary details handy

User to keep the last 4 digits of the remitter account no. & MPIN handy

User to use GSM phone & keypad to have special character like * & #

User to have sufficient mobile balance (applicable for prepaid connections)

 Committed to Include
every 1lndlan
In mainstream banking.
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Thank you 1J'Til'R

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