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BLANE KRAMER Cell: 206-683-5182 - kramer.blane@gmail.

com
LinkedIn: www.linkedin.com/in/blanekramer

SENIOR IT EXECUTIVE
Track record of success leading IT innovation for high-growth organizations

Accomplished IT Executive with extensive experience in spearheading the delivery, management,


design, development, implementation and support of enterprise-wide application, infrastructure
and business system solutions. Recognized leader, applying high-impact technical solutions to
major business objectives, with capabilities that transcend IT operation boundaries. Consult
effectively with senior management to effectively prioritize activities and achieve defined
objectives, with the ability to translate business requirements into IT solutions and revenue
sources. Repeated success guiding global IT strategy with established and emerging technologies
to achieve maximum operational impacts with minimum resource expenditures. Strategic
business sense, able to forge solid relationships with strategic partners and build consensus
across multiple organizational levels. Strong complimentary background in the financial
accounting profession and its relation to information technology, able to liase effectively between
IT and financial business functions.

HIGHLIGHTS OF EXPERTISE
IT Strategy and Roadmap IT Governance and Leadership
Budgeting / Forecasting Full Lifecycle Project Management
P&L Responsibility Business-driven Technology Organizations
Service Delivery Management Solution Development
Software Development Lifecycle Project Management
System Implementation Management Risk & Issue Management
Strategic & Tactical Infrastructure Planning Performance Management
Vendor & Supplier Relationship Management SLA Management

CAREER EXPERIENCE
CDK GLOBAL, INC. (FORMERLY ADP DEALER SERVICES), Seattle, WA
The largest global provider of integrated information technology and digital marketing solutions to
the automotive retail industry with annual revenues exceeding $2.2B.
VICE PRESIDENT - INFORMATION SYSTEMS (08/2010 to 09/2016)
Delivered governance for all internal enterprise applications (ERP, CRM, BI) with a portfolio of
over 100 applications, including all lead generation-to-cash, procure-to-pay, reporting and
analytics platforms and integrated systems for North America. Directed entire software
development lifecycle of multiple, large-scale multi-million dollar projects utilizing Agile, Hybrid
Agile and Waterfall methodologies. Developed and maintained strategic enterprise-wide
application roadmap and associated project portfolio. Led IT organization of over 100 employees
on and offshore (India).
Key Achievements
Drove successful re-implementation of company's integrated ERP System (Oracle EBS),
resulting in $1.2M annual cost savings and 10% error reduction.
Directed implementation of all corporate applications required to support spin-off (IPO) of
the company from ADP in October 2014. Implemented solutions and migrations within
aggressive timeline without internal customer impact or negative impact to the business.
Spearheaded successful development of custom project management application on
Salesforce.com platform. Enabled improved management, project visibility and cost
reduction to auto dealership installations of company's products and services.
Managed implementation of new integrated Marketing Automation solution.
Played integral role in business transformation program "Fueling for Growth",
encompassing large-scale projects to re-engineer and re-tool company's processes.

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Enabled strategy alignment and project prioritization with Enterprise PMO through
strategic definition of future state application roadmap and project portfolio including
instituting an IT Program Management Office (PMO).

THE COBALT GROUP, INC., Seattle, WA


A provider of Internet solutions and business-to-business services to the automotive industry with
annual revenue growth ranging from $45M to $350M.
VICE PRESIDENT - INFORMATION TECHNOLOGY AND SYSTEMS (07/2007 to 08/2010)
Spearheaded all IT functions, including hosting customer facing applications (SaaS), IT
infrastructure, internal technical support and internal applications. Oversaw all operations of two
data centers hosting company products (websites and digital advertising) and services for clients
and internal applications for employees.
Key Achievements
Directed successful migration of all customer hosted applications to new hosting center.
Guided successful build-out and onboarding of major new customers (GM, Hyundai, VW
and Mini) onto websites and digital advertising platforms.
Facilitated IT due diligence process to support sale of the company to ADP, including
implementation of all IT SOX controls.

SENIOR DIRECTOR - INFORMATION SYSTEMS (07/2004 to 07/2007)


Managed operations of all internal business systems, including ERP, CRM, BI reporting and
analytics and integrations for 400 internal application users, in addition to leading all internal IT
infrastructure and internal technical support.
Key Achievements
Led successful implementation of Oracle ERP (Oracle e-Business Suite), including
integration to website platform enabling automated order fulfilment functionality.
Directed implementation of Salesforce.com Sales Cloud to support opportunity
management, sales pipeline management and sales quota management.
Orchestrated implementation of Salesforce.com Service Cloud to support proactive and
reactive (call center) customer service for 400 service agents.
Successfully deployed outsourced offshore (India) software development model.

DIRECTOR - FINANCE AND IMPLEMENTATION (02/2001 to 07/2004)


Held accountability for financial accounting functions, including planning, analysis (FP&A),
monthly close, reporting and cash management. Directed implementation of all client facing
products and services.
Key Achievements
Managed implementation and support of major OEM program launches on website
platform including, Chrysler, Subaru and Audi programs.
Initiated and managed multiple process improvement projects to design and streamline
existing processes. Led business process improvement team.

EDUCATION & CREDENTIALS


B.S. in Business Administration - Central Washington University, Lynnwood Campus, WA
MBA Courses - Seattle Pacific University, Seattle,
Lean/Six Sigma Training AlliedSignal / Honeywell
Negotiation Skills - University of California, Berkeley, Haas School of Business.
Technical Skills
Oracle E-Business Suite/DB, Oracle BigMachines Quoting, Take Supply Chain Solutions,
ePayments, Concur, Ariba, PeopleFluent, Salesforce.com (Sales Cloud, Service Cloud, Marketing
Cloud, Communities, Force.com, Apex), DocuSign, Syntellect Call Routing, Uptivity Call
Recording, SuccessFactors HR, Cognos, Oracle BIEE, Hyperion, SQLServer, .Net, php,
Informatica, CastIron, DataStage, BizTalk, Boomi