DAVID RUIZ

Druiz2327@gmail.com

SUMMARY OF QUALIFICATIONS
Strategic Planning Staff Leadership Customer Satisfaction

Outstanding leader in the retail management sector with proven track record of excellence in sales, customer service,
and team supervision. Proficient in implementing procedures to streamline processes and benefit store operations.
Capable of training and preparing associates for promotion. Successful in the delivery of product demonstrations
which help increase sales and improve customer satisfaction levels.
CORE COMPETENCIES
Relationship Building Procedure Improvement Sales Management
Reporting & Profit & Loss (P&L) Staff Training
Presentations Mentoring & Coaching Policy Development
Department Supervision

PROFESSIONAL EXPERIENCE
SAFEWAY Pacifica, CA 2004 to Present
Department Supervisor
Progressed to a position of leadership with this well known and respected retail super market store.
Directly responsible for providing the best service and product knowledge to customers, while overseeing daily
operations of the assigned department (liquor). Focus on bottom line revenues and sales while Provide training and
supervision to team of associates. Knowledge of writing daily orders, stocking, and unloading merchandise. Creates
easier ways to update inventory levels, on a weekly basis. Controlling the shipping and receiving of the product for
the department.
Key Achievements:
Developed a better system to track inventory levels, ensuring more accurate recordkeeping and fewer
mistakes with ordering products.
Appointed to position of Lead for the department, providing detailed operational analyses and
recommendations for improvements.
Created more streamlined and easier to process invoices for the department.
Controlling theft in store, by using taught skills to educate staff on fraud, and identifying shoplifters.
Taught educational course to high school students, Spring 2015
Servsafe Certification San Francisco State University, Fall 2014
Fluent in Spanish
Proficient in Microsoft Word and Powerpoint
VOLUNTEER EXPERIENCE
St. Luke's Hospital CPMC (May 2016-Present)
Photocopying and organizing documents for facility needs
Patient interaction/education/bilingual translation
San Francisco State University (Fall 2014)
Vista Room Foodservice Experience/food preparation
Overall cleanliness of the kitchen using ServSafe practices
San Francisco Food Bank (2013)
Sorted and packaged produce and bulk food
Assembled grocery boxes for seniors

EDUCATION AND TRAINING

San Francisco State University (2013-Present)
Skyline College (2012-2013)
San Mateo College (2005-2012) Associates Degree in Electronic Music (May, 2010)

Department Supervisor Management Training (2005) Safeway

Floor Supervisor Product Knowledge Training (2007) Safeway