QM Quality Manual Rev.0 08sept2012

CHINA HARBOUR ENGINEERING COMPANY LIMITED
Quality Manual Document No.

CHEC-QM-0
PROJECT QUALITY PLAN

Quality Manual
0 01-12- Initial Issue
12
Prepared By Reviewed By Approved By

Rev. Date Status
Danilo Alfonso Yang Biquan Mo Wenhe
TABLE OF CONTENTS
1 GENERAL..............................................................................................................................................
1.1 Introduction........................................................................................................................................... 5
1.2 Scope of Quality Manual..................................................................................................................... 5
1.3 Quality Policy Statement..................................................................................................................... 6
1.4 Matrix of ISO 9001 Requirements......................................................................................................... 7
1.5 Applicable Operation Procedures......................................................................................................... 8
2 TERMS AND DEFINITIONS...............................................................................................................
3 QUALITY MANAGEMENT SYSTEM..............................................................................................11
3.1 General requirements.............................................................................................................................. 11
3.2 Documentation requirements................................................................................................................. 12
3.2.1 General....................................................................................................................................... 12
3.2.2 Quality Management System.................................................................................................... 12
3.2.3 Control of documents................................................................................................................. 14
4 MANAGEMENT RESPONSIBILITY................................................................................................15
4.1 Management commitment..................................................................................................................... 15
4.2 Customer focus....................................................................................................................................... 15
4.3 Quality policy....................................................................................................................................... 16
4.4 Planning............................................................................................................................................... 16
4.4.1 Quality objectives..................................................................................................................... 16
4.4.2 Quality management system planning....................................................................................... 16
4.5 Responsibility, authority and communication....................................................................................... 16
4.5.1 Responsibility and authority.................................................................................................... 16
4.5.2 Management representative.................................................................................................... 16
4.5.3 Internal communication............................................................................................................. 17
4.6 Management review.............................................................................................................................. 17
4.6.1 General....................................................................................................................................... 17
4.6.2 Review input.............................................................................................................................. 17
4.6.3 Review output.......................................................................................................................... 18
5 RESOURCE MANAGEMENT...........................................................................................................18
5.1 Provision of resources.......................................................................................................................... 18
5.2 Human resources and training............................................................................................................. 18
5.2.1 General....................................................................................................................................... 18
5.2.2 Competence, training and awareness....................................................................................... 19
5.3 Infrastructure........................................................................................................................................... 19
6 PRODUCT REALIZATION................................................................................................................19
6.1 Planning of product realization............................................................................................................. 19
6.2 Customer-related processes................................................................................................................. 20
6.3 Design and Development..................................................................................................................... 21
6.3.1 Design and development planning............................................................................................ 21
6.3.2 Design and development inputs................................................................................................ 22
6.3.3 Design and development outputs............................................................................................ 22
6.3.4 Design and development review................................................................................................ 22
6.3.5 Design and development review and verification...................................................................... 22
6.3.6 Design and development validation....................................................................................... 22
6.3.7 Design Changes.......................................................................................................................... 23
6.4 Purchasing........................................................................................................................................... 23
6.4.1 Purchasing process................................................................................................................. 23
6.4.2 Purchasing information............................................................................................................. 23
6.4.3 Verification of purchased product............................................................................................ 23
6.5 Production and service provision......................................................................................................... 24
6.5.1 Control of production and service provision........................................................................... 24
6.5.2 Validation of processes for production and services provision................................................. 24
6.5.3 Identification and Traceability................................................................................................ 24
6.5.4 Customer property..................................................................................................................... 25
6.5.5 Preservation of product............................................................................................................. 25
6.6 Control of monitoring and measuring equipment................................................................................... 25
7 MEASUREMENT, ANALYSIS AND IMPROVEMENT..................................................................25
7.1 General................................................................................................................................................... 25
7.2 Monitoring and measurement................................................................................................................. 26
7.2.1 Customer satisfaction................................................................................................................. 26
7.2.2 Internal audit.............................................................................................................................. 26
7.2.3 Monitoring and measurement of process................................................................................... 26
7.2.4 Monitoring and measurement of product................................................................................... 27
7.3 Control of nonconforming product......................................................................................................... 27
7.4 Analysis of data....................................................................................................................................... 27
7.5 Improvement........................................................................................................................................... 28
7.5.1 Continual improvement............................................................................................................. 28
7.5.2 Corrective action..................................................................................................................... 28
7.5.3 Preventive action..................................................................................................................... 28
8 APPENDICES......................................................................................................................................29
APPENDIX A: ORGANIZATION CHART................................................................................................ 30
APPENDIX B: LIST OF OPERATING PROCEDURES............................................................................... 31
APPENDIX C: LIST OF APPLICABLE FORMS....................................................................................... 32
APPENDIX D: RECORDS TO BE MAINTAINED................................................................................... 33
CHINA HARBOUR ENGINEERING COMPANY LIMITED
Quality Manual Document No.
CHEC-QM-0
PROJECT QUALITY PLAN
CONTROL OF THE QUALITY MANUAL

Control of Approval
This Quality Manual shall be reviewed and approved for adequacy by the President prior to issue. A
master document list (e.g. system controlled document list) is established identifying their current
issue status and revision status using Form QA/OP05/F1.
Control of Distribution
China Harbour Engineering Co., LTD Quality Manual
The cover page of the Quality Manual will be stamped with CONTROLLED DOCUMENT in
red ink. If the stamp is missing on the cover page, the Manual is deemed to be
UNCONTROLLED COPY and it shall be for information only.
A Distribution List of all Document Holders will be maintained. The QAE maintains the original
hard copy of this manual. No hard copy distribution of this manual, instead the QAE together with
the System Administrator maintains an updated electronic copy in the Corporate Intranet (CHEC
Intranet) that allows all Document Holders and other interested staff in the Head Office to have
access.
For project sites, a web-based Documents Distribution Network (CDDN) will be set-up to allow
Document Holders and other interested staff to view the manual.
Control of Revision
Any revisions to this document shall be reviewed and approved by the President. Subsequent to any
revision; a complete Quality Manual will be issued to all Copy Holders in the Head Office and
Project Sites. Copy Holders should update this manual by the inclusion of all revisions and marked
SUPERSEDED the outdated version with SUPERSEDED chop to prevent the unintended use.
The Quality Manual will be reviewed twice a year during the management review which is
normally held in May and November each year.
The issue of a completely new document, identified as Initial Issue with revision number as 0.
The subsequent issue starts from 1
A revision involves the amendment and distribution of one or more pages or sections of a
document. The revisions are numbered sequentially from 0.
Confidentiality
The Quality Manual is a controlled document and must not be reproduced in whole or in part
without the written permission of the Quality Assurance Engineer. It is the responsibility of all
Copy Holders of this Quality Manual to observe the above confidentiality.
REVISION STATUS
REV DATE DESCRIPTION REVIEWED BY APPROVED
Dept-M BY MR
Rev. 0 Page1 of 33
0 04.01.12 Initial Issue
Note:
Should there be any enquiry concerning the current status of any parts of the Quality Manual and
Operating Procedures, please free to consult the Quality Assurance Engineer.
Rev. 0 Page2 of 33
1 GENERAL
1.1 Introduction
This Quality Manual documents the Quality Management System (QMS) implemented by
China Harbour Engineering Co., Limited based on the requirements of ISO 9001:2008
Quality Management System standards. The purposes of this Quality Manual are given
below:
To establish Quality Policy,

To describe the key elements of the QMS,
To define the responsibilities and authorities of key personnel,
To identify the supporting procedures,
This manual also provide guidance for all staff who wants to know how the project sites and
functional departments operates and defined framework in which all project sites
undertaken by the Company conform to the specified requirements.
1.2 Scope of Quality Manual
This Quality Manual is applicable to all construction and administrative activities

undertaken by China Harbour Engineering Limited. To better serve our client and provide
the needed confidence, we continually seek to improve the quality of our construction work
and effectiveness of the quality management system through maintenance of dedicated
quality programme certified and monitored by the China Classification Society Certification
Company. The scope of works of certification is given below.
General Contracting for Construction of Port and Channel (Including Dredging, Marine
Works), Roads, Bridges, Transportation Works, Municipal Works, Environmental
Protection, Airports, Water and Electric Works, as well as Consulting, Investigation, Design,
Construction of the above-mentioned projects; General Contracting for Design and
Manufacturing of complete set of Port Equipment and Machinery, Automatic Control
Systems, Power Supply Systems, Special Vessels: Investment Decision*.
Where subcontractors do not operate an acceptable documented management systems in

accordance with ISO 9001:2008, they will be required to comply with this Quality Manual.
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1.3 Quality Policy Statement
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Matrix of ISO 9001 Requirements
ISO 9001 REQUIREMENTS QUALITY MANUAL RELATED PROCEDURES
CLAUSE SECTION
4.0 Quality Management System 4.0 -
4.1 General requirements 4.1 Documented System
4.2 Documentation requirements 4.2 CHEC-QA-OP02
CHEC-QA-OP05
CHEC-QA-OP13
5.0 Management Responsibility 5.0 -
5.1 Management commitment 5.1 CHEC-QA-OP01
5.2 Customer focus 5.2 CHEC-QA-OP01
CHEC-QA-OP03
5.3 Quality policy 5.3 CHEC-QA-OP01
5.4 Planning 5.4 CHEC-QA-OP02
5.5 Responsibility, authority and communication 5.5 CHEC-QA-OP01
Key Job Description CHEC-QA-OP-05
5.6 Management review 5.6 CHEC-QA-OP-01
6.0 Resource Management 6.0 -
6.1 Provision of resources 6.1 CHEC-QA-OP-01
CHEC-QA-OP02
6.2 Human resources 6.2 CHEC-QA-OP15
6.3 Infrastructure 6.3 CHEC-QA-OP01
6.4 Work environment 6.4 CHEC-QA-OP01
7.0 Product Realization 7.0 -
7.1 Planning of product realization 7.1 CHEC-QA-OP02
CHEC-QA-OP07
7.2 Customer-related processes 7.2 CHEC-QA-OP03
CHEC-QA-OP05
7.3 Design and development 7.3 CHEC-QA-OP04
7.4 Purchasing 7.4 CHEC-QA-OP06
CHEC-QA-OP08
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7.5 Production and service provision 7.5 CHEC-QA-OP07
CHEC-QA-OP-08
CHEC-QA-OP12
7.6 Control of monitoring and measuring devices 7.6 CHEC-QA-OP09
8.0 Measurement, Analysis and Improvement 8.0 -
8.1 General 8.1 CHEC-QA-OP01
8.2 Monitoring and measurement 8.2 CHEC-QA-OP08
Appendix B CHEC-QA-OP11
CHEC-QA-OP14
8.3 Control of nonconforming product 8.3 CHEC-QA-OP10
8.4 Analysis of data 8.4 CHEC-QA-OP01
Appendix B CHEC-QA-OP16
ISO 9001 REQUIREMENTS QUALITY MANUAL RELATED PROCEDURES
CLAUSE SECTION
8.5 Improvement 8.5 CHEC-QA-OP-01
CHEC-QA-OP11
Applicable Operation Procedures
Reference Title of Procedures

QA-OP01 - Management Review
QA-OP02 - Tender, Contract and Variation Review
QA-OP03 - Construction Planning and Preparation
QA-OP04 - Permanent Works Design Control
QA-OP05 - Document and Data Control
QA-OP06 - Purchasing Control
QA-OP07 - Project Control
QA-OP08 - Inspection, Testing, Identification and Traceability
QA-OP09 - Control of Inspection, Monitoring, Measuring and Test Equipment
QA-OP10 - Control of Nonconforming Product
QA-OP11 - Corrective and Preventive Action
QA-OP12 - Handling, Storage and Delivery of Permanent Materials
QA-OP13 - Control of Records
QA-OP14 - Internal Audit
QA-OP15 - Training
QA-OP16 - Data Analysis
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2 TERMS AND DEFINITIONS
The terms and descriptions used in this Manual are generally defined within ISO 9001:
2008 Quality Management System - Fundamentals and vocabulary.
Other terms that appear in this Quality Manual and Operating Procedures are as follows:
CHEC - China Harbour Engineering Company Limited
Pres. - President
MR - Management Representative
DGM - Deputy General Manager
Dept-M - Department Manager
ER - Engineers Representative
SO - Architect / Engineer / Supervising Officer
RE - Resident Engineer
ICE - Independent Checking Engineer
PM / SA - Project Manager / Site Agent
QAM / PQAM - QA Manager / Project QA Manager
QAE / PQAE - QA Engineer / Project QA Engineer
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EM / EE - Environmental Manager / Environmental Engineer
PEE - Project Environmental Engineer
Plan-M - Planning Manager
TM - Tendering Manager
Tech-M - Technical Manager
Chief Eng. - Chief Engineer
DM / DE - Design Manager / Design Engineer
Dc - Design Coordinator
QS / PQS - Quantity Surveyor / Project Quantity Surveyor
SE / F - Site Engineer / Foreman
PO - Purchasing Officer
SK - Storekeeper
DC - Document Controller
SS / SC - Site Secretary / Site Clerk
QMS - Quality Management System
QM / EM - Quality Manual / Environmental Manual
OP / OP(ENV) - Operating Procedures Manual / Operating Procedures (Env.)
PQP - Project Quality Plan
ITP - Inspection and Test Plan
MS - Method Statement
WP - Works Programme
EDMS - Electronic Document Management System
CGS / CMS / - Contractor General Submission / Contractor Material

Submission /
CDS
Contractor Design Submission
NCR - Non-conformance Report
IMTE - Inspection, Measurement and Test Equipment
PMT - Project Management Team
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IQA - Internal Quality Audit
IAT - Internal Audit Team
ET - Estimation Team
AI - Architect Instruction
SI - Site Instruction
SMP - Sub-contractors Management Plan
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3 QUALITY MANAGEMENT SYSTEM
General requirements
CHEC has established, documents, implements and maintains a Quality Management

System and continually improve its effectiveness in accordance with the requirements of
ISO 9001: 2008 Standards.
CHECs Quality Management System is designed to cover the full range of the Company
operations which set out definitive requirements of necessary control in each operation and
the method by which control can be achieved.
The Operating Procedures have been established and maintained to consistently meet the
requirements of the ISO9001:2008 Standard, the Company, its customer and applicable
statutory and regulatory requirements. The applicable operating procedures are as shown in
Section 1.5.
The key processes and interaction which illustrates compliance of the ISO 9001:2008
Standards adopted a process-based CHEC Quality Management System as shown in Figure
1 below.
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Documentation requirements
3.1.1 General
CHEC has developed Quality Management System documentation which primarily includes
the following:
Quality Policy and Quality Objectives

Quality Manual
Operating Procedures
Project Quality Plan
The Project Quality Plan is project based which defines the project management specific
procedures and/or method statements and/or any specific work instruction to ensure that the
all major construction activities are carried out in a consistent and efficient manner.
3.1.2 Quality Management System
A brief description of the Quality Management System documentation is given below:
a) Quality Policy and Quality Objectives
CHEC has established a quality policy as a framework for establishing and reviewing
quality objectives. The quality objectives are controlled according to the Quality Assurance
Operating Procedure QA-OP05: Document and Data Control. The President ensures that the
quality policy is communicated and understood by all employees and that the policy is
implemented throughout the Company.
The Quality Policy outlines the Company commitment to quality which includes the
commitment to provide quality of the construction it performs and related services it offers.
The Quality Objectives are to maintain high standard of work while keeping to the clients
budget and completion on time, and to ensure that all employees fully understand the
Quality Policy and its significant to the success of the Company.
b) Quality Manual
The Quality Manual outlines the Company Quality Management System established to meet
the requirements of the ISO 9001:2008 Standard and makes reference to the Operating
Procedures derived from the need to meet these requirements.
c) Operating Procedures
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The Operating Procedures are the Company detailed guidelines documents supporting the
Quality Manual to ensure that Company operations which affect the quality of the
construction related product are carried out in a systematic and efficient manner.
d) Project Quality Plan
The Project Quality Plan is the project management team document which identifies the
management structure and describes the method by which the effective project planning,
project control and project management review are defined to meet the requirements of
specific-project.
The detailed procedure when planning and preparation of the project is described in Quality
Assurance Operating Procedure QAOP03: Construction Planning and Preparation
The structure of the Quality Management System is shown in Figure 2 below:
3.2.3 Control of documents
CHEC has established and maintains procedure to control the Quality Management System
documentation (e.g. quality manual, quality policy, quality objectives, and operating
procedures) including the contract documentation, written correspondence (e.g. letters, fax,
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memo), submissions, technical references and other documents which are maintained on
hard copies and electronic copies.
The systematic document control ensures that all documentation is reviewed and approved
prior to issue and any changes are also reviewed, approved and controlled. Relevant
versions of the applicable documents are available at appropriate locations and that
superseded and/or obsolete documents are properly identified to prevent their unintended
use. All these documents are maintained to ensure that they remain legible, readily
identifiable and retrievable.
All documents generated by the Company and that received from external parties are
controlled in accordance with the Quality Assurance Operating Procedure QA-OP05:
Document and Data Control
3.2.4 Control of records
CHEC maintains records in order to provide evidence of conformity to requirements and of

the effective operation of the Quality Management System. Any records received and
generated by the Head Office and Project Sites are controlled and managed in accordance
with the Quality Assurance Operating Procedure QA-OP13: Control of Records which
indicates responsibility for records storage location, indexing method and period of
retention. Retention periods are specified to ensure that the records are being maintained to
meet the Company operations, project, regulatory and the quality system requirements.
Records are maintained and filed in a manner that ensures that they shall remain readily
available and protected from loss, damage and deterioration. Hard copy records are
periodically reviewed and disposed of in accordance with requirements specified in the
Documents Retention Schedule.
Records are only being destroyed with the authorization of Management Representative
(MR) and the President (Pres.).
The records to be maintained as a result of effective operation of this Quality Manual are
shown in Appendix-F.
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4 MANAGEMENT RESPONSIBILITY
The following clauses of the Quality Manual outline the Company policy based on the
relevant sections of ISO 9001: 2008 Quality Management Systems - Requirements.
Management commitment
The President has established a quality policy, quality objectives and a Quality Management
System which provide direction to all staff in their commitment to provide a quality
construction it performs and related services it offers. The objectives of the management are
to maintain high standard of product while keeping to the clients budget and completion
time, and to ensure that all works comply with the contractual and applicable statutory and
regulatory requirements, including safety and environmental requirements.
The quality policy and effectiveness of the Quality Management System is evaluated twice
annually during the Management Review Meetings. During the meeting, the quality, safety
and environmental performance are reviewed against their established objectives and
suggestion for improvement recorded.
Customer focus
CHEC ensures that all employees understand the importance of fulfilling client
requirements for a project and managed their needs and expectations in an effort to satisfy
their requirements.
The detailed procedure to determine and review client requirements for a project is
reviewed in accordance with Quality Assurance Operating Procedure QA-OP02: Tender,
Contract & Variation Review to ensure that the client requirements are fully understood and
met.
Quality policy
The President has established a quality policy that provide framework for establishing and
reviewing quality objective and for ensuring that all employees fully understand its
significance to the potential success of the Company. The Company Quality Policy
Statement is as shown in Section 1.3.
Planning
4.1.1 Quality objectives
The Pres., MR, QAE, together with Dept-Ms and PMs established quality objectives that
demonstrate its ability to consistently deliver construction related product that meets the
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client and applicable statutory and regulatory requirements. Quality objectives are
measurable which aims to enhance client satisfaction through effective management review.
4.1.2 Quality management system planning
The Pres., MR, QAE, together with Dept-Ms and PMs shall regularly maintain the Quality
Management System to ensure that they remain in compliance with the quality objectives
and documented system. Any changes to the Quality Management System are reviewed
during the Management Review Meetings meetings to ensure that the requirements have
been reviewed prior to the implementation.
Responsibility, authority and communication
4.1.3 Responsibility and authority
The President established organisation chart that clearly defines the lines of responsibilities
and clear description of authorities. The responsibilities and authorities to ensure consistent
quality applies to all staff within the organisation starting from the President and all levels
and/or functions in the Head Office down to key staff at project sites. The names and post of
key personnel are documented on the organisation chart shown in Appendix A.
The detailed description of responsibilities and authorities including functions of each

department are described in the document titled Functions and Roles which also describe
the job description of key personnel.
4.1.4 Management representative
The DGM was appointed by the President as a MR who irrespective of his other duties has
the responsibility and authority for establishing, implementing and maintaining the Quality
Management System and ensuring that it continues to comply with the requirements of ISO
9001: 2008 standards. The MR is responsible for evaluating the effectiveness of the Quality
Management System and report to the President and other attendees at the Management
Review Meetings on the performance and any need for improvement.
The MR is also responsible for liaison to external parties on matters relating to the Quality
Management System and for the promotion of awareness of meeting the client requirements
throughout the Company.
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4.1.5 Internal communication
The President ensures that effective means of internal communication are in placed such
that the information relating to a project and within the Head Office is managed and
controlled. The communication referred to in this section include any internal meeting
minutes, tool-box talks, notice boards, in-house journal/magazines, email, intranet,
customer surveys, correspondence, facsimile, verbal and telephone communications.
The formal mechanism to manage and control internal communication and outlined in
accordance with Quality Assurance Operating Procedure QA-OP05: Document and Data
Control.
Management review
4.1.6 General
The MR together with the QAM, Dept-Ms and other staff who may be invited to attend by
the MR reviews the Quality Management System (QMS) at least twice a year. Additional
review will be performed whenever the Management Representative considers it necessary.
The Corporate Management Review is to be conducted to ensure continuing suitability,
adequacy and effectiveness of the QMS in the light of the results of quality audits,
amendments in government regulations and clients needs. The review includes assessing
opportunities for improvement and the need for changes to the QMS, including the Quality
Policy and Quality Objectives. Results of the Corporate Management Review are reported
to the Supervisory Board.
For large-scale Project Sites, the PM conducts a Project Management Review once in six
months and whenever he finds an urgent need to do so. The project quality plan is updated
and re-issued if necessary. Results of the Project Management Review are forwarded to the
Quality Assurance Manager for inclusion on the agenda of the Corporate Management
Review when it is next held.
The procedure for conduction a Management Review meeting is as described in Quality

Assurance Operating Procedure QA-OP01: Management Review.
4.1.7 Review input
The input to management review includes information on:
a) results of internal and external audits,
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b) customer feedback including Government provided quarterly performance ratings and

customer surveys for private projects,
c) process performance and product conformity including realization of key performance
indicators,
d) status of preventive and corrective actions including internal and external audits non-
conformance and handling of complaints,
e) follow-up actions from previous management reviews,
f) recommendations for improvement.
4.1.8 Review output
The output from the management review includes any decisions and actions related to:
a) improvement of the effectiveness of the Quality Management System and its

processes,
b) improvement of product related to customer requirements, and
c) resources needs including human resources, training and awareness, infrastructure and
work environment.
5 RESOURCE MANAGEMENT
Provision of resources
The DGM is designated as the MR with authority for ensuring that the requirements of the
Quality Management System requirements are implemented and maintained in accordance
with the requirements of the Company and the projects.
The Dept-Ms are responsible for identifying the required manpower and equipment for
efficient operation in their respective departments. They are also responsible for providing
appropriate training to their staff and workers before assigning them to duties which require
special skills.
For project sites, PMs are responsible for identifying the required manpower and equipment
in their respective projects.
Human resources and training
5.1.1 General
All personnel whose duties affect the quality of the construction work and specific
functional task will be appropriately qualified on the basis of the appropriate education,
training, skills and experience as evidenced by qualifications and training records. All
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personnel will receive appropriate training to ensure that they are aware of their duties,
responsibilities, and level of authority, and ensure that the requirements of the Quality
Management System are implemented and followed.
5.1.2 Competence, training and awareness
All personnel undertakes Quality / Environmental Awareness Training, where the Company
commitment to quality is communicated that is important of meeting customer
requirements, the importance of their respective positions, and how each contributes to the
achievement of the quality objectives. Induction Training is provided to all new employees
during orientation.
Subsequent training needs in Quality Awareness Training / Environmental Awareness

Training, Operational / Technical Skills are identified by respective department manager,
project manager, Quality Assurance Manager and Environmental Manager.
The training shall be carried out in accordance with Quality Assurance Operating Procedure
QA-OP15: Training. A record shall be maintained by the Human Resources Department of
the training undertaken.
Infrastructure
The Dept-M / PM ensure that infrastructures needed to achieve conformity of the

construction works are appropriately maintained. The infrastructure includes resources such
as plant, workspace, equipment, support services, information and communication
technology and transport services. The infrastructure matters will be reviewed during
Management Review Meetings.
5.4 Work environment
The Dept-M / PM ensure that appropriate human and physical factors of the work
environment are considered and provided. The human and physical factors consideration
includes health and safety conditions and ambient working conditions. The work
environment matters will be reviewed during Management Review Meetings.
6 PRODUCT REALIZATION
Planning of product realization
At the beginning of a project, a Project Quality Plan is prepared to indicate the construction
processes involved and the construction schedule, the materials, labour and equipment
required and their procurement, the training needs for the special processes, the procedures
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to be followed and the records to be established. This planned management of a project will
enable the construction activities to be completed in a consistent and efficient manner in
accordance with the requirements of the Quality Management System and specific project.
The processes which are needed for the realization of product is outlined in accordance with
Quality Assurance Operating Procedure QA-OP03: Construction Planning and Preparation
and rigorous implementation of Quality Assurance Operating Procedure QA-OP07: Project
Control and the requirements as described on the relevant sections below.
Customer-related processes
7.2.1 Determination of requirements related to the product
CHEC ensures that the requirement relating to a potential project or ongoing projects has
been defined and communicated with the client and/or engineer. The procedure to
effectively obtained adequate understanding of the needs and expectations of the client
includes requirements of delivery and post delivery activities, requirements that are not
specified by the client but necessary for intended use, where known and any applicable
statutory and regulatory requirements.
7.2.2 Review of the requirements related to the product
Prior to submission of any tender or carrying variation works, a formal review are carried
out to ensure that the requirements for a potential project or ongoing projects are clearly
defined and documented.
The first review known as Tender Review will takes place before submitting the tender to
ensure that the requirements of the client are well defined in the drawings, specifications,
bills of quantities and other documents. The second review known as Contract Review will
take place when the tender is successful to ensure that matters arising from the changes in
requirements since tender was submitted. The third review known as Variation Review will
takes during the progress of the contract to ensure that any variation order involving
substantial changes in the design or specification of the works will be reviewed before
acceptance.
i) Tender review
The Dept-M shall ensure that tender received from potential client is reviewed before
submission to ensure that the clients requirements are adequately defined and documented
in the tender and the Companys capability to meet the requirements.
ii) Contract review
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If the tender is successful, the contract offered by the client is reviewed to determine that
differences between the contract requirements and those in the tender are resolved before
the contract is accepted and confirm that the Company has the capability to meet the
contract requirements.
For project sites, Contract Reviews will be undertaken on a regular basis (generally on a
weekly or bi-weekly basis) within a forum of the Project Progress Meeting. The Project
Progress Meeting will facilitate discussion on the current progress of the Works, the impact
of changes and amendments on the contract requirements and resources, and ensure such
changes have been adequate defined and documented. Safety, environmental and quality
issues arising will also be discussed. The meeting will also discussed the requirements as
appropriate for further instructions to be given to sub-contractors or suppliers arising out of
the said changes and amendments.
iii) Variation review
During the execution of the contract, any variation order involving significant changes of
requirements either in kind or in quantity or both is reviewed to ensure that:
a) amended requirements are adequately defined and documented in the variation order
and accompanying drawings; and
b) the amended requirements can be satisfactorily accommodated.
Records of the results of the review and actions arising from the review shall be maintained.
The process of reviewing clients requirements during tender, reviewing the current
progress of the Works and reviewing the impacts of changes and amendments on the
Contract programme and resources is described in Quality Assurance Operating Procedure
QA-OP02: Tender, Contract and Variation Review.
7.2.3 Customer communication
The Tendering Division is responsible for communicating the potential client during the
tendering stage. When the contract is awarded to the Company, the Project Manager shall
facilitate the communication with the client representative through meetings or
correspondence.
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The processes by which customer communications are carried out are described in Quality
Assurance Operating Procedure QA-OP02: Tender, Contract and Variation Review and
Quality Assurance Operating Procedure QA-OP05: Document and Data Control.
Design and Development
6.1.1 Design and development planning
CHEC maintains documented procedures to control and verify the processes of design and
development for Permanent Works in order to ensure that the contractual and applicable
statutory and regulatory requirements are satisfied.
The Dept-M / PM plans and control the design and development. Before any design works
commences, a Chief Engineer / Design Coordinator will be appointed to prepare a design
programme that identifies key dates in accordance with the contractual requirements. The
design programme will be reviewed regularly to monitor the progress during the design
phase. Design Consultants / Sub-contractors carrying out designs are required to submit
Design Management Plan to address the design requirement including the identification of
resources, the organizational, the technical interfaces, the processes involved and the design
documents necessary.
The procedure to control and verify the designs of Permanent Work shall be carried out in
accordance with Quality Assurance Operating Procedure QA-OP04: Permanent Works
Design Control.
The design of Temporary Works is part of the construction process and as such it is included
in the Construction Procedures which will be separately prepared by the Project Manager
for each project.
6.1.2 Design and development inputs
Chief Engineer / Design Coordinator determines design inputs which includes design brief,
design programme, contract specifications, tender / contract drawings, applicable statutory
and regulatory requirements and other relevant information. Any incomplete, conflicting
and ambiguous requirements shall be clarified with the client before further design activities
are carried out or resolved in the Technical Review Meetings with the design consultant /
sub-contractor.
Rev. 0 Page24 of 33
6.1.3 Design and development outputs
The design output shall be in a form that it can be verified and validated against design
input requirements and to design acceptance criteria. There will be full and appropriate
documentation of the finally agreed design. The design will identify any characteristics of
the design that are necessary to the safe and proper use of the designed.
Design output includes reports, calculations, drawings, schedules and specifications.
6.1.4 Design and development review
All design activities are planned and provided sufficient resources to carry out design-
related tasks in accordance with the design programme. The extent and frequency of the
review will be determined at the start of the design work and will be documented.
6.1.5 Design and development review and verification
At suitable stages or at completion, design output shall be reviewed and verified to ensure
that the design met the input requirements. Where specified, such review and verification
are to be carried out by an Independent Checking Engineer (ICE) who shall issue a
certificate as proof that design review and verification has been carried. Alternatively,
design review and verification may be carried out by the Company own staff before
submissions to client representative for his validation.
6.1.6 Design and development validation
At suitable stages or at completion of design works and prior to incorporation into the
works, designs are validated for conformity as capable of meeting the client requirement for
the specified application or intended use, where known. Design validation is to be carried
out by the client representative. Alternatively, design validation may be carried out by the
Company own staff prior to incorporation into the works following receipt of the design
works from the Design Consultant / Sub-contractor.
6.1.7 Design Changes
Changes to any design will only take place after formal documented approval of such
changes. Any changes shall be review, verified, validated and approved before
implementation. A register of design changes will be established which contain the brief
description of the changes and actions implemented.
Rev. 0 Page25 of 33
Purchasing
6.1.8 Purchasing process
CHEC procures material(s) and/or service(s) that meet the requirements of the Company
and conform to the contract requirement and in a manner which satisfies the requirements of
ISO 9001: 2008 Standard. The detailed procedure of purchasing activities sub-contractors /
suppliers evaluation and selection, shall be carried out in accordance with Quality
Assurance Operating Procedure QA-OP06: Purchasing Control.
Where subcontractors do not operate an acceptable documented management system, they

will be required to adhere to the relevant elements of the Companys management
documentation.
6.1.9 Purchasing information
Purchase Orders shall be written in sufficient detail to describe the product or service
required with all necessary information and pertinent specifications such that the order can
be executed without any mistakes being made. The signatories to purchase orders are held
responsible for the accuracy and explicitness of purchase order documents. Signatories to a
purchase order shall understand that in approving a purchase order they are in effect
reviewing it and are thus held responsible for any mistakes, omissions etc.
6.1.10 Verification of purchased product
Requirements for the verification of product at supplier premises will be included on

Purchase Orders or in subcontract agreements as appropriate. The right of the Company
and/or client representative to verify at source shall be included in Purchase Orders and
subcontract agreements as appropriate. Verification upon receipt of purchased product shall
be the responsibility of the Project Manager and shall be undertaken in accordance with the
Quality Assurance Operating Procedure QA-OP08: Inspection, Testing, Identification and
Traceability.
Production and service provision
6.1.11 Control of production and service provision
Project Manager ensures that construction works are planned and carried out under
controlled conditions. Before construction works commences, a PQP is prepared to specify
the method statement necessary for the works, the labour, materials and equipment required
and their procurement, the inspection and test plan, the procedures to be followed and the
Rev. 0 Page26 of 33
records to be established. The process by which construction works are planned and
controlled shall be undertaken in accordance with Quality Assurance Operating Procedure
QA-OP07: Project Control.
Any non-conformity to the completed or partially completed works encountered during the
construction work and inspection is marked and recorded. The nonconforming work is
corrected as soon as practicable and re-inspected in accordance with the original criteria in
the satisfaction of the client.
All completed or partially completed work shall be protected and any damage shall be
corrected before handover to the client.
6.1.12 Validation of processes for production and services provision
CHEC shall establish inspection and test plans in order to verify that requirements for the
construction work are met. The required inspection and testing results for all major
construction works including the submission of equipments, materials and personnel
requiring verification from the client shall be submitted for approval that will indicate the
validation of the works.
Records to be maintained to demonstrate compliance shall be highlighted in the inspection

and test plan.
Inspection and test plans similar to other management documents will be reviewed before
any construction work commences. The Project Manager shall sign the inspection and test
plans to indicate his approval.
6.1.13 Identification and Traceability
CHEC ensures that all materials and components received are identified and traceable to the
source of supply during all stages of production, delivery and installation. Where
appropriate, all records of construction and installation work shall be clearly identifiable
with particular material or component by way of a unique identification.
The inspection and test status of partially completed or completed work will, where
applicable, be shown by maintaining marked up plans or schedules as appropriate, including
those sections overlaid or covered by subsequent work, and will be cross-referenced to
inspection records as appropriate. The process for identifying the status of inspection and
test shall be as defined in the Quality Assurance Operating Procedure QA-OP08: Inspection,
Testing, Identification and Traceability.
Rev. 0 Page27 of 33
6.1.14 Customer property
CHEC handled all customer supplied materials including works carried out by nominated
sub-contractors or materials supplied by nominated supplier in a manner similar to any
other materials purchased by us and will not accept if upon carrying out a receiving
inspection the works or materials found damaged. The Client / Engineer will be advised in
writing should any such material be lost or damaged while in the care of the Company.
Customer property includes intellectual property and personal data and the guidelines in
handling these processes are outline in accordance with Quality Assurance Operating
Procedure QA-OP05: Document and Data Control.
6.1.15 Preservation of product
CHEC ensures the proper and effective handling and storage of materials including any
partially completed and completed works in such a manner to preserve conformity to the
contractual requirements. Such protection involved handling and storing them so as to
prevent damage and deterioration and to maintain material identification.
The process by which preservation of product is described in Quality Assurance Operating

Procedure QA-OP12: Handling, Storage and Delivery of Permanent Materials.
Control of monitoring and measuring equipment
CHEC ensures that all monitoring and measurement equipment to demonstrate the
conformance of the materials and construction works are controlled, calibrated and
maintained in accordance with specified requirements. The detailed procedure for carrying
out monitoring and measurement requirements is in accordance with Quality Assurance
Operating Procedure QA-OP09: Control of Inspection, Monitoring, Measuring and Test
Equipment.
Measurement equipment shall be calibrated or verified at specified intervals against

applicable standards prior to use. Where no such standard exist, the basis used for
calibration or verification shall be recorded.
7 MEASUREMENT, ANALYSIS AND IMPROVEMENT
General
CHEC regularly collects customer satisfaction data to monitor the performance of

individual projects and functional department. The customer satisfactions data are
continually monitored, measured and analyzed to ensure conformity of the contractual
Rev. 0 Page28 of 33
requirements and client satisfaction have been met. The results of the analysis will be
reported to the President in the Management Review Meetings which form the basis for
improving the Company performance and effectiveness of the Quality Management System.
Monitoring and measurement
7.1.1 Customer satisfaction
Client perception relating to individual projects is collected and reported using Customer
Satisfaction Survey or Quarterly Performance Rating Report. The information is obtained
through correspondence, meetings and complaints from clients and other interested parties.
The data are summarized into reports that are presented to the President / GM during the
Management Review Meetings. The customer satisfaction data is vital in driving
improvement of the Quality Management System.
7.1.2 Internal audit
CHEC conducts Internal Audit to verify whether the Quality Management System conforms
to the requirements of ISO 9001: standards, quality manual, operating procedures, project
quality plan, management procedures manual and whether the Quality Management System
is effectively maintained. The detailed procedure of internal audit is in accordance with
Quality Assurance Operating Procedure QA-OP14: Internal Audit.
Internal Audits will be scheduled and conducted at least twice a year taking account of the
type, status and importance of the activities to be audited. Audits will be conducted by
trained personnel who are not directly responsible for the functions being audited. Follow
up of non-compliance is controlled by the requirements of Quality Assurance Operating
Procedure QA-OP11: Corrective and Preventive Action.
Subcontractors and suppliers may be also be audited or assessed if it is necessary to verify

their capability to undertake work or supply goods or services in accordance with the
contract.
7.1.3 Monitoring and measurement of process
CHEC monitors and measures to ensure that project sites and functional departments
operations achieved the measurable target set in Appendix B: Key Performance Indicator.
When project sites or functional department do not achieve the required target, corrective
action shall be documented on the Non-conformance Report and appropriate action will be
taken by responsible department manager or project manager. The achievement of the Key
Rev. 0 Page29 of 33
Performance Indicator will be monitored through Internal Audit and site inspections and
action for improvement will be undertaken in the Management Review Meetings meetings.
7.1.4 Monitoring and measurement of product
CHEC monitors and measures construction work to verify that the contractual requirements
have been met. All materials to be incorporated in the permanent works will be subject to
receiving inspection and/or verification of documentation, all construction activities will be
subject to in-process inspection and testing before the next activity commence and where
applicable, final inspection will be carried out for all completed works prior to handover.
The records of inspection and tests shall be maintained. The detailed procedure by which
monitoring and measurement of materials and construction works are carried out is outlined
in Quality Assurance Operating Procedure QA-OP08: Inspection, Testing, Identification and
Traceability.
Control of nonconforming product
CHEC ensures that all works and/or materials found to be non-conforming to the specified
requirements are identified by marking the non-conformity and/or segregating the works
and/or materials while awaiting disposition.
Non-conformance will be reviewed in accordance with the requirements in Quality

Assurance Operating Procedure QA-OP10: Control of Nonconforming Product. Depending
on the outcome of the review, a proposal for the disposition which include concessional
acceptance, regarding for alternative use, repair or re-work will be taken. Any repair or re-
work carried out will be re-inspected and/or tested to meet the specified requirements.
Records of non-conformity, subsequent actions and inspection forms will be maintained.
Analysis of data
Data demonstrating the suitability and effectiveness of the Quality Management System to
evaluate where continual improvement can be made is presented and analyzed during
Management Review Meetings including customer satisfaction surveys, internal audits,
performance rating reports, sub-contractors / suppliers assessments, etc.
The results of the analysis provides information relating to customer satisfaction and
conformity to project requirements, characteristics and trends including opportunities for
preventive action, and sub-contractors / suppliers performance which shall be used as a tool
to facilitate continual improvement in the Quality Management System.
The detailed procedure by which analysis of data shall be carried out is outlined in
accordance with Quality Assurance Operating Procedure QA-OP16: Data Analysis.
Rev. 0 Page30 of 33
Improvement
All the Operating Procedures, Project Procedures, Applicable Forms, Codes of Practice,
Quality Plan Template to be maintained could be reasonably amended to meet the
requirement of local Laws and Regulation, specific Clients requirements or Companys
updated regulations or Project Teams determination, provided the ISO 9001: 2008 is fully
and better met and the changes are well documented and maintained for review.
7.1.5 Continual improvement
CHEC will continually improve the effectiveness of the Quality Management System
through use of quality policy, quality objectives, audit results, analysis of data, corrective
and preventive actions and Management Review. Continual improvement activities will be
reviewed during Management Review Meetings and will be documented on the Non-
conformance Report form.
7.1.6 Corrective action
CHEC implements Corrective Actions to eliminate the causes of non-conformities in order

to prevent their recurrence. Actions taken are appropriate to the impact of the problems
encountered. Corrective actions may be initiated by any staff and recorded and processed
using a Non-conformance Report form. Any resulting changes to procedures will be
reflected in the appropriate documents.
Corrective Actions may arise from internal audits, customer complaints, Management
Review Meetings and during the execution of the construction works. The Quality
Assurance Engineer or Project Manager will review all requests for Corrective Actions to
determine the feasibility of the requested actions and to assign responsibilities for
determining the problems root cause and evaluating the appropriate actions to ensure that
the non-conformity does not recur.
Corrective Actions will be determined and implemented accordingly and the results will be
recorded in the Non-conformance Report and appropriate registers.
The detailed procedure for implementing corrective actions is Quality Assurance Operating
Rev. 0 Page31 of 33
7.1.7 Preventive action
CHEC implements preventive actions in the same manner as those for Corrective Actions,
although Preventive Actions are undertaken to eliminate causes of potential non-
conformities. Such proposals will be processed in a similar manner as Corrective Actions.
Also, whenever corrective actions are implemented, consideration is always given to
determine steps needed to initiate preventive action to prevent potential non-conformities in
similar situations. Preventive actions may be initiated independently of a corrective action
in order to prevent potential non-conformities. Preventive actions and their verification are
maintained in the quality system database.
The detailed procedure for implementing preventive actions is Quality Assurance Operating
8 APPENDICES
Appendix A: Organization Chart

Appendix B: List of Operation Procedures
Appendix C: List of Applicable Form
Appendix D: Records to be maintained
Rev. 0 Page32 of 33
APPENDIX A: ORGANIZATION CHART
Rev. 0 Page33 of 33
APPENDIX B: LIST OF OPERATING PROCEDURES

REFERENCE TITLE OF PROCEDURES REV DATE
CHEC-QA-OP01 Management Review 0 04.01.12
CHEC-QA-OP02 Tender, Contract and Variation Review 0 04.01.12

CHEC-QA-OP03 Construction Planning and Preparation 0 04.01.12
CHEC-QA-OP04 Permanent Works Design Control 0 04.01.12
CHEC-QA-OP05 Document and Data Control 0 04.01.12
CHEC-QA-OP06 Purchasing Control 0 04.01.12
CHEC-QA-OP07 Project Control 0 04.01.12
CHEC-QA-OP08 Inspection, Testing, Identification and Traceability 0 04.01.12
CHEC-QA-OP09 Control of Inspection, Monitoring, Measuring and Test Equipment 0 04.01.12
CHEC-QA-OP10 Control of Non-Conforming Product 0 04.01.12
CHEC-QA-OP11 Corrective and Preventive Action 0 04.01.12
CHEC-QA-OP12 Handling, Storage and Delivery of Permanent Materials 0 04.01.12
CHEC-QA-OP13 Control of Records 0 04.01.12
CHEC-QA-OP14 Internal Audit 0 04.01.12
CHEC-QA-OP15 Training 0 04.01.12
CHEC-QA-OP16 Data Analysis 0 04.01.12
Rev. 0 Page34 of 33
APPENDIX C: LIST OF APPLICABLE FORMS

QM REF. TITLE OF APPLICABLE FORMS
CHEC-QA-OP01-F1 Meeting / Training Attendance Form

CHEC-QA-OP02-F1 Tender Evaluation Form
CHEC-QA-OP02-F2 Tender Summary
CHEC-QA-OP02-F3 Tender Price Top Sheet
CHEC-QA-OP02-F4 Variation Order Review Form
CHEC-QA-OP02-F5 Project Documents Receipt Form
CHEC-QA-OP03-F1 Project Data
CHEC-QA-OP03-F2 Project Staff Schedule
CHEC-QA-OP03-F3 Subcontracting Schedule
CHEC-QA-OP03-F4 Inspection and Test Plan
CHEC-QA-OP03-F5 Method Statement / ITP Register
CHEC-QA-OP03-F6 Purchasing and Submission Schedule
CHEC-QA-OP04-F1 Design Requirements Identification Form
CHEC-QA-OP04-F2 Design Amendment Notification (DAN)
CHEC-QA-OP04-F3 Design Amendment Notification Register
CHEC-QA-OP05-F1 Controlled Document List
CHEC-QA-OP05-F2 Controlled Document Status Log
CHEC-QA-OP05-F3 Document Distribution List
CHEC-QA-OP05-F4 Controlled Document Receipt
CHEC-QA-OP06-F1 Subcontractor / Supplier Information Form
CHEC-QA-OP06-F2 Subcontractor Evaluation Form
CHEC-QA-OP06-F3 Supplier Evaluation Form
CHEC-QA-OP07-F1 Daily Report
CHEC-QA-OP07-F2 Contemporary Records
CHEC-QA-OP07-F3 Day-work Records
CHEC-QA-OP08-F1 Material Testing Register
CHEC-QA-OP09-F1 Register of IMTE Calibration
CHEC-QA-OP10-F1 Non-conformance Report
CHEC-QA-OP10-F2 Non-conformance Register
CHEC-QA-OP12-F1 Material Inventory Control
CHEC-QA-OP13-F1 Record Destruction Authorization
CHEC-QA-OP14-F1 Internal Audit Schedule
CHEC-QA-OP14-F2 Audit Checklist
CHEC-QA-OP14-F3 Internal Audit Plan
CHEC-QA-OP14-F4 Audit Trail
CHEC-QA-OP15-F1 Application for Training Form
CHEC-QA-OP15-F2 Course Attendance and Evaluation Form
CHEC-QA-OP15-F3 Staff Performance Appraisal Form
CHEC-QA-OP16-F1 Customer Survey Form
Rev. 0 Page35 of 33
APPENDIX D: RECORDS TO BE MAINTAINED

NO. TITLE RECORD TO BE MAINTAINED
QA/OP01 Management Review Agenda & Minutes of Management Review, Meeting Attendance Sheet
QA/OP02 Tender, Contract and Tender Notice / Letter of Invitation, Tender Evaluation Register
Variation Review (QA/OP02/F1), Tender Summary (QA/OP02/F2), Tender Price Top
Sheet (QA/OP02/F3), Variation Review Form (QA/OP02/F4), Tender
Submissions, Letter of Acceptance, Signed Form of Contract, Memo /
Email to notify Contract or Project Progress Review Meeting, Minutes
of Contract or Project Progress Review Meeting
QA/OP03 Construction Planning and Memo to notify PM appointment, Works Programme, Project Data
Preparation (QA/OP03/F1), Project Staff Schedule (QA/OP03/F2), Subcontracting
Schedule (QA/OP03/F3), Inspection and Test Plans (QA/OP03/F4),
Method Statements & ITPs Register (QA/OP03/F5), Purchasing and
Submission Schedule (QA/OP03/F6 ), Procedures, Work Instruction,
PQP.
QA/OP04 Permanent Works Design Design Programme or Submission Schedule, Design Management
Control Plan, Design Inputs (e.g. Contract specifications, tender / contract
drawings), Technical / Design Review Meeting Minutes, Design Outputs
(e.g. reports, calculations, drawings, schedules and specifications),
Register of Drawings, Design Requirement Identification
(QA/OP04/F1), DAN (QA/OP04/F2), Design Changes Register
(QA/OP04/F3)
QA/OP05 Document and Data Control Incoming & Outgoing Correspondence, Correspondence Register,
Subject Filing List, Logbook, Quality / Environmental Documents,
Contract Documents, Tender Documents / Drawings / Miscellaneous
Documents, ISO standards, Code of Practice, Statutory Regulations.
QA/OP06 Purchasing Control List of Approved Lists of Sub-contractors and Suppliers, Forms
QA/OP06/F1, F2 & F3, Price Comparison List, Quotations, Purchase
Order / Supply Agreements or Subcontracts.
QA/OP07 Project Control Construction Programme, Daily Reports (QA/OP07/F1), Contemporary
Records (QA/OP07/F2), Day-work Records (QA/OP07/F3), Meeting
Minutes (Progress /Technical / Financial)*
QA/OP08 Inspection, Testing, Signed Delivery Note, Certificates / Test Results, Test Reports, Signed
Identification and Traceability Inspection Forms (RICF / RSCF), Material Testing Register
(QA/OP08/F1), Certificate of Practical Completion and Certificate of
Making Good Defects
QA/OP09 Control of Inspection, Monitoring, Register of IMMTE Calibration (QA/OP09/F1), Calibration Certificates /
Measurement & Test Equipment Reports, Test Reports
(IMMTE)
QA/OP10 Control of Nonconforming NCR (QA/OP10/F1), NC Register, Signed inspection forms, relevant
Product letter, report or photographs.
QA/OP11 Corrective and Preventive Same as QA/OP10
Action
QA/OP12 Handling, Storage and Material Inventory Control (QA/OP12/F1), Signed Delivery Docket (to
Delivery of Permanent be signed by Sub-contractors)
Materials
QA/OP13 Control of Records Record Destruction Authorization Form (QA/OP13/F1)
QA/OP14 Internal Audit NCR (QA/OP10/F1), Non-conformance Register, Internal Audit
Schedule (QA/OP14/F1), Audit Plan (QA/OP14/F3)
QA/OP15 Training Application for Training Form (QA/OP15/F1), Course Attendance &
Evaluation Form (QA/OP15/F2), Staff Performance Appraisal Form
(QA/OP15/F3), Training Report, Training Certificates, Training Material
QA/OP16 Data Analysis Training Records / Training Summary, Quarterly Performance Rating
Report / Customer Survey, Sub-contractors Evaluation Record / List of
Approved Sub-contractors, Suppliers Evaluation Record / List of
Approved Suppliers, Inspection Records / Inspection Register, Audit
Report / NCRs
* Delete whichever is appropriate
Rev. 0 Page36 of 33

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CHINA HARBOUR ENGINEERING COMPANY LIMITED

Quality Manual Document No.

PROJECT QUALITY PLAN

0 01-12- Initial Issue

Prepared By Reviewed By Approved By

PROJECT QUALITY PLAN

CONTROL OF THE QUALITY MANUAL

0 04.01.12 Initial Issue

To establish Quality Policy,

1.2 Scope of Quality Manual

This Quality Manual is applicable to all construction and administrative activities

Where subcontractors do not operate an acceptable documented management systems in

1.3 Quality Policy Statement

Matrix of ISO 9001 Requirements

ISO 9001 REQUIREMENTS QUALITY MANUAL RELATED PROCEDURES

4.0 Quality Management System 4.0 -

4.1 General requirements 4.1 Documented System

4.2 Documentation requirements 4.2 CHEC-QA-OP02

5.0 Management Responsibility 5.0 -

5.1 Management commitment 5.1 CHEC-QA-OP01

5.2 Customer focus 5.2 CHEC-QA-OP01

5.3 Quality policy 5.3 CHEC-QA-OP01

5.4 Planning 5.4 CHEC-QA-OP02

5.5 Responsibility, authority and communication 5.5 CHEC-QA-OP01

Key Job Description CHEC-QA-OP-05

5.6 Management review 5.6 CHEC-QA-OP-01

6.0 Resource Management 6.0 -

6.1 Provision of resources 6.1 CHEC-QA-OP-01

6.2 Human resources 6.2 CHEC-QA-OP15

6.3 Infrastructure 6.3 CHEC-QA-OP01

6.4 Work environment 6.4 CHEC-QA-OP01

7.0 Product Realization 7.0 -

7.1 Planning of product realization 7.1 CHEC-QA-OP02

7.2 Customer-related processes 7.2 CHEC-QA-OP03

7.3 Design and development 7.3 CHEC-QA-OP04

7.4 Purchasing 7.4 CHEC-QA-OP06

7.5 Production and service provision 7.5 CHEC-QA-OP07

7.6 Control of monitoring and measuring devices 7.6 CHEC-QA-OP09

8.0 Measurement, Analysis and Improvement 8.0 -

8.1 General 8.1 CHEC-QA-OP01

8.2 Monitoring and measurement 8.2 CHEC-QA-OP08

8.3 Control of nonconforming product 8.3 CHEC-QA-OP10

8.4 Analysis of data 8.4 CHEC-QA-OP01

ISO 9001 REQUIREMENTS QUALITY MANUAL RELATED PROCEDURES

8.5 Improvement 8.5 CHEC-QA-OP-01

Applicable Operation Procedures

Reference Title of Procedures

2 TERMS AND DEFINITIONS

CHEC - China Harbour Engineering Company Limited

DGM - Deputy General Manager

Dept-M - Department Manager

SO - Architect / Engineer / Supervising Officer

ICE - Independent Checking Engineer

PM / SA - Project Manager / Site Agent

QAM / PQAM - QA Manager / Project QA Manager

QAE / PQAE - QA Engineer / Project QA Engineer

EM / EE - Environmental Manager / Environmental Engineer

PEE - Project Environmental Engineer

Plan-M - Planning Manager

Tech-M - Technical Manager

Chief Eng. - Chief Engineer

DM / DE - Design Manager / Design Engineer

QS / PQS - Quantity Surveyor / Project Quantity Surveyor