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Barbados
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The name Barbados comes from the bearded fig trees that once abundantly graced
the island. It is the most easterly Caribbean island. It lies beyond the volcanic arc
and is a coral island with gentle terrain. The entire island is close to the sea, which
ensures year-round cooling breezes and moderates the temperature.
British culture blends with African and Caribbean cultures to create a culture unique
to Barbados.
Culture Overview
Cultural Essentials
Hierarchy
From the time it was colonized, Barbados has been highly stratified with
plantation owners (the landed elite), small farming families (yeomanry) and
wage laborers and slave workers. There remains a wide gap between the
very wealthy and the very poor. The 20 white families that dominated the
plantations are still the islands elite.
In small businesses, power and authority generally resides with the top
person who makes all the decisions. In larger companies, some decision
making may be delegated, but not generally to the level it is in many other
cultures.
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Most Bajans must have strong bonds with the other person in order to
finalize business deals. Business relationships are between people more
than the companies they represent. If the company changes a lead
representative or negotiator, business dealings may cease until the new
person develops their own relationships.
Relaxed Time
Bajans have a flexible view of time, in part because of the importance they
place on building and maintaining relationships. Since people rather than
timelines are given first priority, personal relationships flourish and
deadlines may not be met.
The fluid view of time is seen in the way deadlines are treated. For the
most part, Bajans have a laid-back attitude towards deadlines. They do not
see missing a deadline as terribly important.
Religion
Over 80% of the population claims some religious affiliation and there are
more than 100 religious groups in the country. The predominant sects are
Anglicanism, Pentecostal sects, Seventh Day Adventists. In addition, there
are small pockets of Hindus, Muslims and Rastafarians. Some rural
parishes still practice African-derived religions blended with a more formal
religion.
Women have a greater role in attending church services with their children.
Men often meet up on Sunday morning and chat while the family attends
services. School starts with a prayer.
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Certain Christian holy days are public holidays in Barbados. The influence
of more formalized religions is seen in the respect for hierarchy and limited
role of women.
Role of Women
Except for the white elite, women worked outside the home until the 1930s
when the West Indian Royal Commission of Inquiry investigated social
conditions on the island. They recommended that women be trained for
domestic pursuits and only work outside the home when it was a financial
necessity, and then only in pink collar jobs such as nursing, teaching and
social work.
Despite the progress, many women and womens rights groups are
concerned that even with increased education, there is not a corresponding
number of women sharing in the leadership of the country. Currently,
women hold 20% fewer parliamentary seats in the House of Assembly. Pay
parity is not yet the norm; women earn about 30% less than men for doing
the same job.
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Establishing Credibility
How you are introduced and the level of the person making the introduction
lays the foundation for the way you are perceived. If you are doing
business with a company for the first time, try to have an older, high-
ranking person who knows the people with whom you will be doing
business take on this important role. The person need not be from your
company. This person can speak to your position and accomplishments in
a manner that you could not. This is a culture where people are humble
and talking about your own accomplishments is viewed negatively.
If possible, lead the business discussion when you are part of a team.
Even if all team members are equal, visibly taking charge enhances your
credibility.
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View of Foreigners
While Bajans accept that foreigners are good for the economy, they remain
very protective of their family. An insult to a person's family is taken very
seriously.
Please keep in mind that not all people from any given culture act the
same, but in order to describe cultural traits, we had to make
generalizations, which may not apply in some cases. Perhaps the most
important tip we can provide is that when interacting across cultures, you
need to approach every situation with an understanding of the basic tenets
of a given culture and yet remain alert to the specific cultural signals you
receive in each situation and adjust your behavior and expectations
accordingly.
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Learn how it is best to address people; dont assume you can use
first names, and find out about appropriate use of surnames,
honorifics and the formal version of "you" if you use the local
language. If you cannot check first, err on the side of formality.
Be careful not to be overly friendly with household staff or
subordinates at first. Being too friendly and informal may confuse
them and introduce ambiguity into the relationship.
As a manager or employer, be aware that accoutrements and the
trappings of status may enhance your credibility. These include
clothes you wear, the car you drive, your demeanor, and where you
live.
Avoid asking personal questions in a social or business setting
unless you have developed a close relationship with someone.
Before using social functions to network, be sure it is appropriate.
Be sure to check with a colleague or local national about rules of
protocol and etiquette about specific circumstances since being
correct with etiquette is important.
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The degree to which people feel that they can control time
The relative importance of relationships vs. schedules
Attitudes towards timekeeping and punctuality
Comfort level with short range vs. longer term planning
The feasibility / appropriateness of assigning set times for social
functions or business meetings to start and finish
Barbados is a relatively Fluid Time culture. The following tips will give you
clues about how you may best interact with Bajans:
The degree to which people feel they control their environment and
destiny-or the degree to which they feel their environment and
destiny control them
Openness to change and innovation
The preference for rules and structure
Willingness to take risks
The degree to which organizational practices encourage and reward
initiative and risk taking, and allow failure
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People in these societies believe they have limited control over their
destiny or environment.
Although change may be viewed in a positive light, Bajans may be
reluctant to adopt new products or systems without a great deal of
research.
Employees expect managers to be strong leaders who care for their
staff and take a personal interest in their lives.
When delegating work to employees, it is a good idea to make
periodic checks on progress.
Risk tolerance is often a matter of position, with risk tolerance limited
to those in decision making positions.
Country Overview
The People
Bajans identity is related to their colonial past and the fact that they are an
island nation. Given early British colonization, many aspects of British
culture remain even though most people have limited British ancestry.
British culture is blended with African and Caribbean cultures to create a
culture unique to Barbados.
Since most people are descendants of African slaves, over 90% of the
population is dark-skinned. Descendants of the British colonizers are a
minority group.
Nationality:
Noun: Barbadian(s) or Bajan (colloquial)
Adjective: Barbadian or Bajan (colloquial)
Population:
291,495 (July 2016 est.)
Ethnic groups:
Black 92.4%, white 2.7%, mixed 3.1%, East Indian 1.3%, other 0.2%,
unspecified 0.2% (2010 est.)
Religions:
Protestant 66.4% (includes Anglican 23.9%, other Pentecostal 19.5%,
Adventist 5.9%, Methodist 4.2%, Wesleyan 3.4%, Nazarene 3.2%, Church
of God 2.4%, Baptist 1.8%, Moravian 1.2%, other Protestant 0.9%), Roman
Catholic 3.8%, other Christian 5.4% (includes Jehovah's Witness 2.0%,
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other 3.4%), Rastafarian 1%, other 1.5%, none 20.6%, unspecified 1.2%
(2010 est.)
Languages:
English (official), Bajan (English-based creole language, widely spoken in
informal settings)
Barbados is the most easterly Caribbean island. It lies beyond the volcanic
arc and is a coral island with gentle terrain. The entire island is close to the
sea, which ensures year-round cooling breezes and moderates the
temperature.
Bridgetown
More than half the population lives in the capital city, Bridgetown. It was
founded in 1628 on Carlisle Bay, a natural harbor, which was often the first
port of call for ships crossing from Africa. It is the countrys center of trade
and commerce.
Speightstown
When sugar was the main industry, Speightstown was the main shipping
point to Bristol, England. The city retains many of its original streets lined
with two-story houses with Georgian-style balconies and overhanging
galleries.
Oistins is the center of Barbados fishing industry with a large fish market
that is open daily. It also has a fisheries terminal built by the government to
modernize the fishing industry.
Government
Country name:
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Government type:
Parliamentary democracy (Parliament) under a constitutional monarchy; a
Commonwealth realm
Capital:
Bridgetown
Independence:
30 November 1966 (from the UK)
Legal system:
English common law; no judicial review of legislative acts
Economy
Currency:
Barbadian dollar (BBD)
Economy - overview:
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Industries:
Tourism, sugar, light manufacturing, component assembly for export
Exports - partners:
Trinidad and Tobago 22.5%, US 11.8%, St. Lucia 9.2%, St. Vincent and
the Grenadines 5.7%, Antigua and Barbuda 4.7%, St. Kitts and Nevis
4.4%, Guyana 4.2% (2015)
Location:
Caribbean, island in the North Atlantic Ocean, northeast of Venezuela
Area:
Total: 430 sq km
Land: 430 sq km
Water: 0 sq km
Land boundaries:
0 km
Coastline:
97 km
Climate:
Tropical; rainy season (June to October)
Terrain:
Relatively flat; rises gently to central highland region
Elevation extremes:
Lowest point: Atlantic Ocean 0 m
Highest point: Mount Hillaby 336 m
Natural hazards:
Infrequent hurricanes; periodic landslides
Geography - note:
Easternmost Caribbean island
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History Overview
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Barbados History
http://www.totallybarbados.com/
A history of Barbados prepared by a tourist site.
Country Information
Embassies
Public Holidays
Social Etiquette
Meeting People
After a personal relationship develops, men may touch each other on the
elbow or forearm or slap each other on the back or shoulder after the
handshake.
Address Bajans by their honorific title (Mr. or Mrs.) and their surname. The
move to a first-name basis generally occurs quite rapidly, but it is polite to
allow the Bajan to initiate this change. Using first names too swiftly might
be viewed as overly casual and impolite. It is particularly important to
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address a Bajan by their title and surname if s/he is older than you are.
Naming Conventions
Gift Giving
Bajans give gifts to family and close friends or neighbors for birthdays,
Christmas or other significant events in a persons life. The cost of the gift
is less important than the thought behind it. Avoid giving an expensive gift
unless you have an extremely close relationship because it would make
the Bajan uncomfortable since they would not be able to reciprocate.
Barbados has a large number of people who live into their hundreds. As
such, someones 100th or greater birthday is celebrated with great fanfare.
Local newspapers list the names of centurions and a Member of
Parliament and/or the Governor-General makes a personal visit.
Here are some general gift giving guidelines (but also check to be sure
they are permitted under company policy):
Entertaining
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Given their gracious good manners, most Bajans immediately offer a guest
something to drink and a snack. They believe that this shows guests that
they are welcome and appreciated since they are grateful to have friends
who feel sufficiently comfortable to visit.
Table Manners
Table manners are generally relaxed since the purpose of sharing a meal
is to enjoy the food and the company.
Wait for the host to tell you where to sit; there may be a seating plan.
Start eating after the host invites the guests to eat.
Meals are often served family style.
It is good manners to try a bit of everything served.
Do not use the side of your fork to cut any food.
Do not eat with your hands; it is terribly rude.
It is rude to leave the table during the meal.
Keep your hands visible by resting your wrists on the edge of the
table.
Try to finish everything on your plate.
Bajan women do not generally drink beer.
The most common toast is "cheers".
Do not expect a lot of conversation during meals. Food is to be
enjoyed.
Dining Out
Some restaurants enforce a dress code. It is a good idea to check this
before arriving. In most restaurants, men may wear a tropical-weight suit
and a short-sleeved shirt, or trousers and shirt. Women may wear a dress
or skirt with a casual blouse.
Some restaurants include a 10-15% service charge to bills. You may still
leave something additional for the wait person. Since tips are often pooled,
you might want to tip the wait person discreetly for exceptional service.
In general, the person who extends the invitation pays for all guests.
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Tipping
The following tipping hints are guidelines. You can find more explicit
information on restaurant tipping in the Dining Out section above.
Approach to Time
Conversation Topics
For the most part, Bajans maintain eye contact when speaking. They also
stand close to the person with whom they are speaking, although the
intimacy of the friendship may impact the actual distance. Expect no more
than an arms length distance between speakers.
Bajans are tactile communicators who often touch the arm or hands of the
person with whom they are speaking.
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Other Situations
Despite the tropical climate, Bajans dress conservatively when not on the
beach. It is a good idea to wear a cover-up or sarong when you leave the
beach. It is considered extremely rude to go into a shop or walk along the
streets while wearing swim wear.
Faux Pas
Communication
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Communication Essentials
Bajans are tactile communicators who may touch the person with whom
they are speaking, although this is less pronounced before a personal
relationship develops or in formal business meetings. As a rule, they are
expressive and not afraid to publically show emotion. They are also
effusive speakers who make use of non-verbal gestures to amplify their
message. Unlike many cultures, specific gestures do not have negative
connotations.
Bajans can be direct communicators who do not hesitate to say what they
think. At the same time, they dislike overt aggression and will be polite in
telling you what they think, even if they disagree with you.
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Gap Street
Using Translators
Take care in selecting a translator and develop an early understanding of
what you expect specifically, the translation must be exact, rather than
what the translator thinks each party wants to hear.
To be on the safe side you may want to meet with the translator prior to
your appointment so that the person learns your accent and can be
exposed to any technical or non-familiar terms that may be used.
Developing a thorough relationship with your translator enables them to
argue your points with a level of confidence they might not otherwise have.
Have your translator explain to you the most elementary of basic
courtesies.
Non-Verbal Language
Bajans require no more than an arms length between speakers and this
reduces even more with a personal relationship. If you feel that your
personal space has been invaded, do not to back away or the person may
move closer to lessen the gap.
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Letters/Email
Written communication should be professional and formal. Address letters
with the persons title and surname.
Telephone
It is a good idea to spend several minutes in small talk asking about the
well-being of someone and their family before raising the reason for the
call.
Presentations
Handouts
Audience
You may ask the audience to turn off their mobile phones.
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Presenter:
Make eye contact with your audience; do not focus entirely on one
member.
Appearing too friendly may be interpreted as being overly informal.
Keep facial expressions to a minimum and avoid using excessive
hand gestures.
Relay information in a subdued manner.
Strive to appear cool, calm, and collected; this is the image of the
consummate professional.
Avoid using hyperbole, exaggeration or self-promotion.
Avoid phrases that imply you have an emotional tie to the information
being conveyed. "I think" or "I believe" is preferable to "I feel".
Use proper grammar, pronouncing words clearly and distinctly.
Minimize slang or jargon, since they may not be readily understood.
Double negatives, while understood, are considered poor grammar
and should be avoided.
Use common sense arguments.
Moderate expressive hand gestures if possible.
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Date/Time
Date
In Barbados, dates are generally written in the day, month and year format
with slashes or periods between each number. If the day or month is less
than 10, including leading zeroes is optional. The year may be written with
two or four digits. Example: July 9, 2011 could be written 09/07/2011 or
9.7.11.
To avoid ambiguity, write out the month, which leaves no doubt as to which
figure is the day.
ISO (International Standards) recommends writing the year (in four digits),
the month, and then the day (both with leading zeroes if needed) with a
field separator of dashes or slashes. Example: 2011-07-09.
Time
The 24-hour clock is a timekeeping convention where the time of a day is
the number of hours since midnight. The 12-hour clock divides the day into
two periods (midnight to noon and noon to midnight), each with 12 hours.
Thus, 2 o'clock in the afternoon would be 14:00 in the 24-hour clock.
Business Protocol
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Business Cards
Business Attire
Gifts
Here are some general gift giving guidelines (but check to be sure they
comply with company policy):
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Business Entertaining
Business Hours
Business Meetings
Meeting Essentials
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Scheduling Meetings
Avoid scheduling meetings the week before Easter and the week after
Christmas.
Arrive at meetings on time. Bajans expect punctuality although they are not
always successful at arriving on time. There is a greater tendency for
Bajans to be late when the meeting is scheduled late in the afternoon, so
you might want to organize morning meetings. Younger businesspeople or
those who have been educated or worked abroad may pay more attention
to punctuality.
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Agendas
Conducting Meetings
Looking good in the eyes of others is important to Bajans. They will judge
you on what you say and the way you present yourself. The hotel you stay
in and the clothes you wear communicate a great deal about you. Good
manners indicate a strong character.
If you hear a Bajan suck their teeth loudly (called stupse), it means that
they are angry or disagree with something you have said. Pay attention to
the gesture and take the appropriate action.
Management Styles
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Relationships
It may require several visits to the country before you can expect to do
serious business.
Appearances matter. Bajans will access your status and make judgments
about your position in your organization based on external cues, such as
where you stay, so choose a first class international hotel.
Management Essentials
If you were to think about the most important cultural attributes that you will
see operating in business in Barbados, they would be:
Hierarchical structures
Interpersonal relationships
Group interests
Fluid time
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may show concern for employees that goes beyond the workplace,
including involvement with their family, health, housing and other practical
issues.
It is important to treat everyone with respect and dignity. Avoid "hard sell"
techniques. Communicate clearly and concisely without using hyperbole or
superlatives.
As is common in island cultures, time does not carry with it the sense of
urgency so evident in many Western countries. Things move slowly in the
Caribbean. Flexibility in setting deadlines and setting project milestones is
recommended since it increases the likelihood that the desired schedule
will be reached.
Deadlines are seen as more flexible than in many other parts of the world.
It is a good idea to set milestones and monitor progress along the way.
Most Bajans are accustomed to almost daily oversight of their job duties.
Bajans who work for international companies or who have received their
tertiary education abroad may have greater respect for punctuality in
business situations.
Decision Making
Managing Employees
There is an emerging trend to move from a more autocratic management
style towards greater participation and allocation of responsibility and
accountability. This change is a frequent topic of editorials; however, it has
yet to make an impact in the business arena.
Most Bajans give preference to people from their relationship groups when
making hiring decisions. These could be family members, neighbors,
people who attend their church or have children the same age as their
own. They do not see nepotism as a problem.
Decision Making
Business is hierarchical. The person with the most authority makes
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decisions. This may be done after gathering input from trusted advisors,
although it is a matter of personal preference rather than a cultural
imperative.
Negotiations
Relationships are based on respect and personal trust, which can take a
long time to establish. Business relationships exist between people rather
than companies. If you change representatives during negotiations, you
may have to start over once the replacement has developed their
relationships.
Negotiations may take a long time. Most processes take a long time
because of the importance of relationships and consensus.
For the most part, relationships are seen as more important than rules.
Decisions may be made more favorably when the person on the other side
of the table is a friend or in someone's professional network.
Bajans raise issues about technical data and prices at the first session.
Therefore, it is vital that your team is prepared to discuss these issues from
the outset.
Bajans can be tough bargainers who are not timid about bluntly turning
down an offer. They do this to maintain clear and open communication and
so you know where they stand.
Moving There
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Customs Regulations
Entry Requirements
Getting Around
Getting There
Emergency Numbers
Police: 211
Ambulance: 511
Fire: 311
Emergency Numbers
Police: 211
Ambulance: 511
Fire: 311
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Safety Precautions
Before You Go
Take time to get all of your financial and personal records in order,
including preparing a will.
Talk with a trusted family member or friend about what types of
emergencies might arise in your absence, and what to do in those
events.
Think about the small (and large) disasters that could occur at home
during your absence and be sure there is someone prepared to assist
you.
Make copies of all of your travel documents (including detailed
itinerary with contact numbers) and be sure two people have easy
access to them.
Do the same with crucial health documentation.
Be sure someone knows where you will be and how to contact you in
emergencies at all times.
Find out the services your company offers to you in case of
emergency; obtain and make several copies of important emergency
company contact numbers to keep and give to all members of your
family who might need them.
Be sure you have enough of your prescription medication so you are
all right if you cannot get a refill right away; take an extra pair of
glasses if you wear them.
In-Country
So many variables go into being safe, and many of them revolve around
understanding the specifics of where you are. Be sure to learn details of
your location -- how to dress, where you can go and where to avoid, how to
act in public, how to carry yourself, and who to be watchful of.
Seek information from cultural experts and local nationals whom you have
confidence in. When in comes to your safety, dont be afraid to ask.
Hotel Safety
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Travel Tips
Crowded Situations
Learn about your host country and culture. This is not only wise for
business and social purposes, but is extremely important so you can
understand what may be offensive or negligent behavior.
The more you know about your location, the safer youll be; certainly
understand written and unwritten laws and codes of conduct.
Use your Embassy. These people are here to help you.
Embassies Around the World
Even if you are living in a relatively safe country, always be sure that
close family or friends have accurate contact information so they can
find you quickly.
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Emergencies
Security Issues
Clearly the length of time you spend and the geographic and political
profile of the countries youre living in--or traveling to--will make a
difference in your level of preparedness. Nonetheless, practicing common
sense based upon knowledge of your location will help you. Dont
underplay the importance of understanding what is culturally
appropriateit may help you avoid some difficult situations. With the
exception of the emergency telephone numbers, this information is
compiled for travelers in general and will apply in varying degrees to your
destination and personal situation. Always check to see what services your
company may offer to you.
Emergencies
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Be sure you know how to call for help in an emergency. You may need to
reach the police, fire and other emergency personnel. Be sure you know
the words to use in the local language.
En Route
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Settling In
Accommodation
Arrival Procedures
Conversions
Family Corner
Media
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