IT STAFFING SERVICES SOLICITATION

UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
==================================================================================
Solicitation Number: 4777128
ITSAC Level Description: Programmer/Developer Analyst 2 ITSAC Technology Type: Core

I. DESCRIPTION OF SERVICES

CLIENTs Enterprise Project Management Office (EPMO) recently implemented and turned up applications for
end users, internal and external to the agency. During this crucial phase of application turn-up, CLIENT lost its
Salesforce Administrator. To ensure end user adoption and longevity of the applications, CLIENT seeks an
effective Salesforce Administrator and Developer to:
implement enhancements to its existing Salesforce applications for Project/Contract Management (PCM)
and 9-1-1 Grant Management and Financial Reporting Systems (GMS & FRS), specifically:
minor application development;
application maintenance;
develop reports and dashboards;
fine tune existing workflows or create new workflows;
create and maintain documentation on processes, policies, configurations, controls, and training
materials as the applications evolve; and
o assist business users in implementing changes for enhancement releases including:
testing to ensure completeness and accuracy,
working with the business teams to assist end users in accepting new functions, and
deploying the new enhancements.
perform day-to-day administrative and technical activities to support users of PCM, GMS & FRS; and
train CLIENT staff to take over day-to-day administrative and technical activities by the end of the contract term.

The position will require some application subject matter expertise and technical knowledge to enhance and
support PCM, GMS & FRS for business users and objectives.

II. WORKER SKILLS AND QUALIFICATIONS

Minimum Requirements:
Years Skills/Experience
Experience: implementing software solutions
5
Experience: hands-on Salesforce administration, development, and/or business analysis
2
Experience: Proficient in SFDC Administrative tasks such as creating profiles, roles, users, page
2 layouts, email services, approvals, workflows, reports, dashboards, tasks and events
Experience: Designing custom formula fields, field dependencies, validation rules, workflows, and
Strong approval processes for automated alerts, field updates, and email generation according to application
requirements
Strong Experience: Designing and building Visualforce pages, Apex classes, and Apex Triggers
Strong Skill in establishing and maintaining effective working relationships with other employees, agencies
and corporate groups
Strong Skill in using a computer for word-processing and data entry/retrieval
Strong Skill in effective oral and written communication
Strong Skill in handling multiple tasks, prioritizing, and meeting deadlines

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 IT STAFFING SERVICES SOLICITATION
UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
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Strong Skill in exercising sound judgment and effective decision making
Strong Demonstrates proven thorough knowledge and acumen specific to understanding underlying client
business problems and developing Salesforce technology-enabled solutions that addresses the needs of
organizations
Degree or Graduation from an accredited four-year college or university with major coursework in computer
applicable science, computer information systems, management information systems, or a related field is
experience generally preferred. Education and experience may be substituted for one another.

Preferences:
Years Skills/Experience
Certifications: Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer,
Salesforce.com Certified Sales/Service Consultant
Knowledge: Of agile methodologies

Knowledge: Of software development life cycle

Knowledge: Of software testing and quality assurance practices

Knowledge: In skills and use of technologies for detecting, tracking and verifying remediation of
defects
Knowledge: Of quality assurance processes and methods used in software development

Abilities: To assess user needs and communicate technology systems and solutions

III. TERM OF SERVICE

Work will begin as soon as possible through August 31, 2017. Total estimated Worker hours shall not exceed
2600 hours per worker. This service may be amended, renewed, and/or extended providing both parties agree
to do so in writing.

IV. WORK HOURS AND LOCATION

A. Services shall be provided during normal business hours unless otherwise coordinated through the CLIENT.
Normal business hours are Monday through Friday from 8:00AM to 5:00PM, excluding State holidays when
the agency is closed.
B. The primary work location(s) will be at 333 Guadalupe St., Suite 2-212, Austin, Texas.

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 IT STAFFING SERVICES SOLICITATION
UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
==================================================================================

Complete Form C and go to next page.

FORM C WORKER REQUIREMENTS GRID SHEET
Solicitation Number: 4777128
ITSAC Level Description: Programmer/Developer Analyst 2 ITSAC Technology Type: Core

(This is Page 1 of the Worker Resume)

Worker Name (Required):
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will not be
considered for this opportunity and the resume will not be submitted to the customer.
Years Years Skills/Experience Vendor
(Required, Comments
leave no (as
blanks) applicable)
Experience: implementing software solutions
5
Experience: hands-on Salesforce administration, development, and/or business analysis
2
Experience: Proficient in SFDC Administrative tasks such as creating profiles, roles,
2 users, page layouts, email services, approvals, workflows, reports, dashboards, tasks
and events
Experience: Designing custom formula fields, field dependencies, validation rules,
Strong workflows, and approval processes for automated alerts, field updates, and email
generation according to application requirements
Strong Experience: Designing and building Visualforce pages, Apex classes, and Apex Triggers
Strong Skill in establishing and maintaining effective working relationships with other
employees, agencies and corporate groups
Strong Skill in using a computer for word-processing and data entry/retrieval
Strong Skill in effective oral and written communication
Strong Skill in handling multiple tasks, prioritizing, and meeting deadlines
Strong Skill in exercising sound judgment and effective decision making
Strong Demonstrates proven thorough knowledge and acumen specific to understanding
underlying client business problems and developing Salesforce technology-enabled
solutions that addresses the needs of organizations
Degree or Graduation from an accredited four-year college or university with major coursework in
applicable computer science, computer information systems, management information systems, or
experience a related field is generally preferred. Education and experience may be substituted for
one another.

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 IT STAFFING SERVICES SOLICITATION
UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
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Preferences:
Years Years Skill/Experience Vendor
(Optional) Comments
(as applicable)
Certifications: Salesforce.com Certified Administrator, and/or Salesforce.com
Certified Developer, Salesforce.com Certified Sales/Service Consultant
Knowledge: Of agile methodologies

Knowledge: Of software development life cycle

Knowledge: Of software testing and quality assurance practices

Knowledge: In skills and use of technologies for detecting, tracking and

verifying remediation of defects
Knowledge: Of quality assurance processes and methods used in software
development
Abilities: To assess user needs and communicate technology systems and
solutions

NOTE: ONLY INCLUDE THE INFORMATION REQUESTED ON THIS FORM. DO NOT INCLUDE
ADDITIONAL INFORMATION. DO NOT MODIFY THE INFORMATION IN THE SHADED AREAS.

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 IT STAFFING SERVICES SOLICITATION
UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
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Insert Resume Here and go to next page.

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 IT STAFFING SERVICES SOLICITATION
UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
==================================================================================
Complete and go to next page.
FORM B WORKER REFERENCE FORM
Solicitation Number: 4777128
ITSAC Level Description: Programmer/Developer Analyst 2 ITSAC Technology Type: Core

Worker Name (Required):

Reference Name (Required):

Title (Optional)
Company Name (Required):

Phone Number (Required include area code):

E-mail address (Optional):
Professional Relationship: (Optional):

Peer Co-Worker Supervisor

Customer End-User Subordinate

Reference Name (Required):

Title (Optional)
Company Name (Required):

Phone Number (Required include area code):

E-mail address (Optional):
Professional Relationship: (Optional):

Peer Co-Worker Supervisor

Customer End-User Subordinate

Reference Name (Required):

Title (Optional)
Company Name (Required):

Phone Number (Required include area code):

E-mail address (Optional):
Professional Relationship: (Optional):

Peer Co-Worker Supervisor

Customer End-User Subordinate

NOTE: ONLY INCLUDE THE INFORMATION REQUESTED ON THIS FORM. DO NOT INCLUDE ADDITIONAL
INFORMATION.

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 IT STAFFING SERVICES SOLICITATION
UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
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Provide an original signature of the candidate and return documents to bill@ekhp.consulting.
FORM D - WORKER RIGHT TO REPRESENT FORM
Solicitation Number: 4777128
ITSAC Level Description: Programmer/Developer Analyst 2 ITSAC Technology Type: Core

I, ________________________________hereby authorize EKHP Consulting_____________

(Worker Printed Name) (DIR PRIMARY VENDOR NAME)

to submit my resume in response to Solicitation 4777128 for the CLIENT.

I understand that submission of my resume and Form D by multiple vendors will result in my
disqualification from this opportunity.

_______________________
Worker signature

_______________________
Date

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